Owners filed 1 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 6 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Unknown or Other
1
0
0
0
6 safety recalls
Part 573 reports
Equipment › Other › Labels19V714000
Filed Oct 8, 2019101 vehiclesThor Motor Coach
Defect. Thor Motor Coach (TMC) is recalling certain 2014 Tuscany 36M, 40E, 2015 Citation 24SL, Siesta 24SL, Axis 25.1 and Vegas 25.1, 2016 Four Winds 31E, 31W, 35SF, Chateau 31E, 31W, Synergy SD24, Citation 24SL, 24SS and Siesta 24SL, 24SS, 2017 Four Winds 31E, 31W, Chateau 31E, 35SD, Citation 24SS and Siesta 24SS, 2018 Citation 24SS and Siesta 24SS, 2019 Quantum CR24, Four Winds 24BL, Citation 24MB and Siesta 24MB and 2020 Quantum CR24, Citation 24MB, Siesta 24MB, Chateau 24BL and Synergy 24MB vehicles. The Occupant and Cargo Carrying Capacity (OCCC) label has the incorrect carrying capacity listed, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other Than Passenger Cars."
Risk. An inadvertently overloaded motorhome due to an incorrect carrying capacity can increase the risk of a crash.
Remedy. TMC will notify owners, and dealers will issue new OCCC labels with correct seating positions and weight calculations, free of charge. The recall began November 21, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000176.
Equipment17V758000
Filed Nov 22, 2017110,400 vehiclesThor Motor Coach
Defect. Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy. Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Equipment › Other › Labels17V634000
Filed Oct 9, 2017507 vehiclesThor Motor Coach
Defect. Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Tires and Rims for Motor vehicles over 10,000lbs."
Risk. If the water capacity information is incorrect and it causes the vehicle to be over loaded, there would be an increased risk of a crash.
Remedy. TMC will notify owners and send them corrected labels, free of charge. The recall began on November 15, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000147.
Seat Belts17V166000
Filed Mar 13, 2017171 vehiclesThor Motor Coach
Defect. Thor Motor Coach (TMC) is recalling certain 2017 Chateau, Freedom Elite, and Four Winds Motorhomes. The sofa may not have a seat belt for the middle seating position.
Risk. Without a seat belt, the occupant sitting in the middle position of the sofa will not be properly restrained in the event of a crash, increasing the risk of an injury.
Remedy. Thor Motor Coach will notify owners, and dealers will install a middle seat belt, free of charge. The recall began on May 8, 2017. Owners may contact TMC customer service 1-877-855-2867. TMC's number for the recall is RC000130.
Tires › Temporary/Emergency Spare Tire16V696000
Filed Sep 27, 2016223 vehiclesThor Motor Coach
Defect. Thor Motor Coach (TMC) is recalling certain model year 2016-2017 Four Winds and Chateau motorhomes manufactured June 16, 2015, to April 29, 2016. The affected motorhomes are equipped with a spare tire bracket that may loosen and detach during vehicle operation.
Risk. If the spare tire bracket and spare tire detaches, it could be a road hazard, increasing the risk of a crash or injury.
Remedy. TMC will notify owners, and dealers will install carriage bolts to properly secure the spare tire bracket, free of charge. The recall began on October 31, 2016. Owners may contact Thor customer service at 1-877-500-1020. TMC's number for this recall is RC000122.
Equipment › Recreational Vehicle/Trailer16V571000
Filed Aug 2, 20165,633 vehiclesThor Motor Coach
Defect. Thor Motor Coach (Thor) is recalling certain model year 2012-2017 Ace, 2013 Citation, 2012-2013 Siesta and 2017 Four Winds and Road Bear Rental motorhomes. The affected vehicles are equipped with shower curtains that may not adequately resist catching fire in the presence of an ignition source. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 302, "Flammability of Interior Materials."
Risk. A flammable shower curtain may further fuel a fire, increasing the risk of injury.
Remedy. Thor will notify owners, and dealers will replace the shower curtains with curtains made with fire retardant, free of charge. The recall began on September 15, 2016. Owners may contact Thor customer service at 1-877-500-1020. Thor's number for this recall is RC000121.
What owners reported
Newest filings
Unknown or Other
Filed Mar 8, 201811,000 milesOR
THIS MOTORHOME HAS LIPPERT HYDRAULIC LEVELERS. THE FRONT LEVELING JACKS HAVE ONLY 4 11/16 INCHES OF CLEARANCE WHEN PARKED ON FLAT LEVEL GROUND. THESE JACKS CONTACT THE ROADWAY AND SIDEWALKS THAT HAVE AN ELEVATION DEVIATION, SUCH AS DRIVING INTO GAS STATIONS OR SPEED BUMPS IN THE ROADWAY TRAVELING AT MINIMAL SPEED. EVEN SLIGHT ELEVATIONS IN THE ROAD CAN CAUSE THE FRONT JACKS TO MAKE CONTACT DUE TO THE LENGTHY WHEELBASE (248 IN). THESE CONTACTS HAVE CAUSED DAMAGE TO SIDEWALKS WHILE ENTERING GAS STATIONS AND CAUSED UNDUE ALARM FOR THE DRIVER. I HAVE CONTACTED THE MANUFACTURE AND HAVE BEEN TOLD THAT IS THE WAY THEY ARE MADE, NO ALTERNATIVES HAVE BEEN OFFERED. THEY TOLD ME THAT 4 1/2 INCHES CLEARANCE IS THE ACCEPTABLE TOLERANCE. THAT MAY BE ACCEPTABLE FOR A STANDARD PASSENGER CAR, BUT NOR FOR A VEHICLE WITH 248 IN WHEELBASE.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 8, 2019. Source: NHTSA Office of Defects Investigation.