Owners filed 44 complaints about this vehicle with federal regulators, most often about the suspension. It has been recalled 10 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Suspension
6
0
0
0
Service Brakes
6
0
0
0
Forward Collision Avoidance › Adaptive Cruise Control
5
0
0
0
Visibility/Wiper
3
0
0
0
Steering
3
0
0
0
Power Train
3
0
0
0
Electrical System
3
0
0
0
Wheels
2
0
0
0
Unknown or Other
2
1
0
0
Structure › Body
2
1
0
0
10 safety recalls
Part 573 reports
Seat Belts › Front › Warning Light/Devices24V376000
Filed May 28, 2024125,233 vehiclesTesla, Inc.
Defect. Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk. A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Remedy. Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Defect. Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Risk. Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
Remedy. Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
Electrical System › Instrument Cluster/Panel24V051000
Filed Jan 30, 20242,193,869 vehiclesTesla, Inc.
Defect. Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Risk. Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Remedy. Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Electrical System › Adas › Driver Monitoring › Software23V838000
Filed Dec 12, 20232,031,220 vehiclesTesla, Inc.
Defect. Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Risk. In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Remedy. Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Steering › Automated/Adaptive Steering23V085000
Filed Feb 15, 2023362,758 vehiclesTesla, Inc.
Defect. Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Risk. FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Remedy. Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Steering › Electric Power Assist System22V818000
Filed Nov 1, 202240,168 vehiclesTesla, Inc.
Defect. Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
Risk. A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
Remedy. Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-014.
Back Over Prevention › Display Function22V169000
Filed Mar 18, 2022947 vehiclesTesla, Inc.
Defect. Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk. A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.
Remedy. Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004.
Steering › Automated/Adaptive Steering22V037000
Filed Jan 27, 202253,822 vehiclesTesla, Inc.
Defect. Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Risk. Failing to stop at a stop sign can increase the risk of a crash.
Remedy. Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
Latches/Locks/Linkages › Hood › Latch21V00B000
Filed Dec 21, 2021130,441 vehiclesTesla, Inc.
Defect. Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."
Risk. If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could open unexpectedly, obstructing the driver's view and increasing the risk of a crash.
Remedy. Tesla Service will inspect and reposition the latch assembly as necessary, free of charge. Owner notification letters were mailed February 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-11-003.
Forward Collision Avoidance › Sensing System › Camera21V846000
Filed Oct 29, 202111,728 vehiclesTesla, Inc.
Defect. Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Risk. Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
Remedy. Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
What owners reported
Newest filings
Electrical System
Filed Aug 16, 2026AZ
While I have not experienced this issue personally yet, it is highly possible that it affects all 2012–2020 Tesla Model S vehicles equipped with the large induction motor. The issue appears to involve a manufacturing/design defect that allows coolant to leak into the motor due to a failed seal. Once coolant enters the motor, it can short electrical components and potentially cause additional electrical issues. In many cases, the failure occurs without warning, immediately disabling the vehicle and potentially leaving the driver stranded without any notice. Tesla is fully aware of this issue, yet there does not appear to be a permanent corrective solution. Instead, owners can be faced with repair costs reportedly ranging from approximately $6,000 to $12,000, often involving replacement of the entire motor assembly. The affected seal is not an owner-serviceable component, nor is it something that can reasonably be prevented or maintained by the owner. In my opinion, this is an issue Tesla needs to take responsibility for. If the failure is the result of a design defect involving the motor’s cooling and electrical systems, Tesla should develop a permanent corrective repair or provide replacement motor assemblies at no cost to affected owners. As you know, coolant and high-voltage electrical systems are a particularly bad combination. A coolant intrusion failure can create more than just an expensive repair—it potentially creates a significant safety hazard and could result in in
Seat Belts
Filed Jul 1, 2026NJ
Received error message on screen that a left front seat belt error occurred with an error code of rcm2_a564. Indications are that this error then disables the airbag deployment and the seat belt reaction to an accident. Since this is a safety issue, it should be subject to recall.
Wheels
Filed Jan 14, 2026NJ
Two of the rims cracked, right rear and left front, both on the interior edge.
Visibility/Wiper
Filed Nov 27, 2025NJ
After a recent Tesla firmware update, the backup camera (FMVSS 111 rear visibility function) stopped working. When shifting into reverse, the display shows a black/blank screen instead of the required rearview image. However, the rear camera preview feed still functions, indicating the camera hardware is intact and the failure is likely in the MCU/deserializer routing or software handling of the reverse camera mode. Tesla Service refused to investigate the firmware or signal-routing path and instead recommended a full MCU replacement at my expense without providing diagnostic logs or evidence that the update was not the cause. They closed the case and declined further review while the federally required safety feature remains inoperative. This appears to be a software- or firmware-triggered failure of a federally mandated safety system following a Tesla-pushed update, and I request NHTSA review.
Forward Collision Avoidance › Adaptive Cruise Control
Filed Sep 19, 2025OH
Tesla’s software updates have rendered systems useless the vehicle wants to hug and sometimes cross the left double yellow lines. It cannot hold a constant speed and since their implementation of “supervised” full self driving, have made my vehicle unsafe
Lane Departure › Assist
Filed Apr 20, 2025FL
My Tesla supervised FSD is a safety hazard. Promised programming updates have not improved the erratic, UNSAFE “assistance. I try it after each update, but I’m afraid to rely on it other than 5-10mph bumper to bumper road conditions. I don’t have one specific occurrence to report and thank goodness no fatality!
Suspension
Filed Jan 27, 2025TX
Experienced rattling while driving. Brought car in and was told this is a known problem. Obtained copy of the bulletin from Tesla saying this was a “fix upon notification” rather than a recall. Then was forced to pay for the repairs. Upon investigation, this has been reported consistently since 2016. This seems fraudulent as it should cross the threshold of a recall. I would like Tesla to cover the costs of my repair as they would do under a recall.
Latches/Locks/Linkages › Trunk Lid › Latch › Emergency Mechanical Release
Filed Oct 12, 2024MA
Rear trunk power lift gate would not open. There is an emergency release on rear lift gate if someone is stuck in the car. Emergency release doesn't work, pulled on it multiple times and it is jammed doesn't move. So in an emergency you are stuck. Appeared today for first time. I have called Tesla to fix this issue. There are three beeps when the system malfunctions but a lot of good that does you if emergency release to open the lift gate doesn't work. Seems to be a common problem reviewing complaints on the internet... not matter what it should release.
Service Brakes
Filed Sep 10, 2024MA
Vehicle suddenly stopped on highway luckily there were no drivers behind me. The vehicle all of a sudden started beeping even though there was a clear path and no obstructions. Then stopped. I was panicked and in awe at what was happening. I couldn’t get the vehicle to drive I was just stuck for 10-15 seconds. I was finally able to get the car moving again but the problem hasn’t happened since. Any information as to what may have gone wrong may help other Tesla owners who may or may have not experienced this… yet
Structure › Body
Filed Jun 6, 2024OH
On [XXX] at approximately 1230 pm my husband loaded my [XXX] child into the car. He shut the door then tried to open the driver site door. At that time the inside the car was 93 degrees. The car shut off. Telsa customer support was contacted multiple times. My husband expressed the urgency multiple times that there was a child under [XXX] who was stuck. There was no urgency with Telsa. We were told to contact 911 if we wanted to get our child out. There is no way to manually open the tesla model S door from the outside. At approximately 1300 911 was dispatched and the window was broken at 1330. The internal temperature of the car was approximately 110 F. She was assessed by the firefighers and determined that she did not need to go to the hospital for observation as my husband is a medical professional and her temperature was not severe enough to warrant observation. The sent a tow truck that arrived at approximately 1345. Tesla did expedite the tow truck. We were told multiple times there is absolutely no way to open an model S door manually from the outside. And given no options. We informed them we were at our house and had multiple tools. However we were unable to break the window on our own and had to call 911. My car was at the dealership [XXX] and shut down had not occurred prior to this, nor was this noted as a finding after the maintenance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Suspension
Filed Feb 28, 202458,000 milesCA
The contact owns a 2019 Tesla Model S. The contact stated that while driving at an undisclosed speed and attempting to complete a turn, the contact heard an abnormal sound emanating from the front end of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the front-end suspension and informed the contact that they observed normal wear and tear. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 58,000.
Unknown or OtherCrash
Filed Jan 9, 2024NJ
On[XXX], at approximately 6:30 PM while I was driving my 2019 Tesla Model S in Fort Lee, NJ. While navigating through congested traffic and executing a right turn from [XXX] on a green light, the auto-pilot system was not using, my vehicle unexpectedly experienced sudden acceleration. Despite my immediate attempts to pump the brakes, the car failed to decelerate, resulting in a collision with a small bus at its rear side. Subsequently, the car continued at full speed, colliding with three additional vehicles before finally coming to a stop. Under such impact, no air bags opened. I would greatly appreciate further investigation and assistance in understanding the cause behind this sudden acceleration, as it not only endangered my safety but also resulted in damage to multiple vehicles. I do have a Police Report but cannot upload to this report, please let me know how to submit the report (Fort Lee Police Dept. Incident # [XXX] ). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Visibility/Wiper
Filed Dec 20, 2023CA
The intermittent wipers do not work at all. I created a service ticket with Tesla and they informed me that this is a known bug affecting Model S & X vehicles and that there is currently no known date for a fix to be released.
Power Train
Filed Oct 11, 2023VA
Sept 9th, 2023 while driving on the interstate the vehicle lost all propulsion power, red lights shown in "gear, P N D" indicator area. I was in left lane and had to get to the side of the road, 4 lanes over, where putting the car in park and back in drive allowed for it to move forward again. I proceeded to a charging station to inspect the car and during this I hear a thump in the trunk area when going over bumps. Upon inspection under the car the rear access cover was hanging down but it was dark. The following morning a closer look revealed the rear subframe where the engine mounts had broken and a large piece of the frame was missing from the inside down. Mounting tab and hardware were still in place but pulled from the structure itself. The car was not handling correctly as if it had a low tire but tire pressure was correct. At drop off I noticed the rear camber seemed quite cambered. As a structural engineer I can see where the mounting tab weld to the aluminum frame failed. The frame appears to be cast and extruded tubing welded together and the failure is what would be considered a weak point at a weld. Car is currently at Tesla Norfolk Virginia for an evaluation and when I showed them the issue the staff did not want to document the issue and requested I perform a drive along with a tech. I asked why as the pics were evidence enough as to my complaint and issue. Cursory investigation online yielded this is not an isolated occurrence and with others having very serio
Service Brakes
Filed Jul 24, 2023TX
DRIVING ON AUTOPILOT ON THE HIGHWAY, THE CAR SUDDENLY BRAKES WITH NOT APPARENT REASON.
Forward Collision Avoidance › Adaptive Cruise Control
Filed May 8, 202324,500 milesCA
The contact owns a 2019 Tesla Model S. The contact stated while driving 76 MPH with the adaptive cruise control activated, the vehicle experienced phantom braking and decelerated to 45 MPH. The contact stated that the cruise control function then activated and operated as designed and the vehicle then regained speed and accelerated to the desired speed. The failure occurred twice within 20 miles. The contact stated that during the first failure, there was no other vehicles nearby; however, the contact had passed another vehicle the second time the failure was experienced. The dealer was made aware of the failure; however, the mechanic was unable to duplicate the failure. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 24,500.
Forward Collision Avoidance › Adaptive Cruise Control
Filed Jan 18, 2023FL
Driving on the HOV lane, no traffic at all, and the tesla applied the brakes x 2. It happened today at 4:03 pm.
Power Train
Filed Jan 2, 2023CA
Front drive shafts (half shafts) have been replaced 2x within 6 months and 2-3k miles. They won’t explain why this keeps happening. I believe this is a wide spread issue after some research.
Latches/Locks/Linkages
Filed Dec 21, 202230,958 milesNV
The contact owns a 2019 Tesla Model S. The contact received notification of NHTSA Campaign Number: 21V00B000 (Latches, Locks, Linkages) however, the failure of the latch had occurred a year prior to receiving the recall notification. The contact stated while driving approximately 60 MPH, the hood unlatched and opened. The contact stated no warning light was illuminated. The contact stated that there was damage on the latch and on the driver’s and passenger’s side edges of the hood. The contact pulled over safely and closed the hood. The contact drove the vehicle to a dealer who diagnosed and determined that the latch had been tampered with. The dealer refused to repair the hood. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 30,958. Parts distribution disconnect.
Exterior Lighting
Filed Oct 30, 2022CA
Tesla designs a single piece headlight with no serviceable parts. This includes headlights, high beams, and namely daytime running lights. All of these components are on an LED strip that overheats and un-solders due to this high heat, which causes premature failure. Some owners have reported as little as 3 months of life before failing. The day
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 28, 2024. Source: NHTSA Office of Defects Investigation.