Seat Belts › Front › Warning Light/Devices24V376000
Filed May 28, 2024125,233 vehiclesTesla, Inc.
Defect. Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk. A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Remedy. Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Defect. Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Risk. Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
Remedy. Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
Electrical System › Instrument Cluster/Panel24V051000
Filed Jan 30, 20242,193,869 vehiclesTesla, Inc.
Defect. Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Risk. Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Remedy. Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Electrical System › Adas › Driver Monitoring › Software23V838000
Filed Dec 12, 20232,031,220 vehiclesTesla, Inc.
Defect. Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Risk. In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Remedy. Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Defect. Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Risk. FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Remedy. Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Defect. Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
Risk. A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
Remedy. Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-014.
Defect. Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk. A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.
Remedy. Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004.
Defect. Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Risk. Failing to stop at a stop sign can increase the risk of a crash.
Remedy. Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
Defect. Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."
Risk. If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could open unexpectedly, obstructing the driver's view and increasing the risk of a crash.
Remedy. Tesla Service will inspect and reposition the latch assembly as necessary, free of charge. Owner notification letters were mailed February 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-11-003.
Forward Collision Avoidance › Sensing System › Camera21V846000
Filed Oct 29, 202111,728 vehiclesTesla, Inc.
Defect. Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Risk. Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
Remedy. Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
Defect. Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
Risk. The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash.
Remedy. Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear. Tesla will notify owners, and will replace the VCM daughterboard with one containing an enhanced eMMC controller, free of charge. The recall began March 29, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-21-001.
All 11 campaigns on file, newest first.
What owners reported
Newest filings
Vehicle Speed Control
Filed Oct 16, 2026TX
On October 15, 2026, at about 9:09 AM, I was driving my 2018 Tesla Model S to work. I had the car up to the 65 mph speed limit and let off the accelerator. Instead of slowing down from regenerative braking like it normally does, the car kept speeding up slowly to about 70 mph without me touching the pedal. Regen had stopped working completely. Then an audible alarm went off, the PRND lights on the dash lit up, the screen told me to pull over immediately, and the car lost drive power completely. My work was only about a mile away, so I kept going. After about 30 seconds the alert cleared, power and regen came back, and the car drove normally the rest of the way. When I parked and checked the car's alert log, it showed a long list of battery and drive faults at 9:09 AM: BMS_f003, BMS_f017, BMS_f098, BMS_w003, BMS_w098, BMS_u018 (maximum battery charge level reduced), DI_f137 (unable to drive – pull over safely), and TAS_a218 (air suspension unavailable). The car had installed an over-the-air software update the night before, and this happened on my first drive after the update. The next day, October 16, the car showed new alerts and would not drive: DI_u014 (unable to drive – voltage supply too low), BMS_f107, BMS_w107 (vehicle may not restart), BMS_u008 (acceleration and top speed reduced), GTW_w018, and GTW_w157 (vehicle systems shutting down). It is currently not drivable and parked at my workplace. Tesla ran a remote diagnosis and told me the fault is internal to the high-v
Forward Collision Avoidance › Adaptive Cruise Control
Filed Sep 27, 2026GA
Full self driving mode floored the accelerator on our vehicle and after a few seconds immediately cut off the self driving feature display a fault code.
Service BrakesCrash
Filed May 22, 2026CA
I pulled my Tesla Model S in a parking lot, and as I turned the car into a parking spot, the car suddenly accelerated, jumped the curb next to the parking lot and hit a tree. The car speed when I pulled into the parking lot and then into a parking spot was very low. so I was very surprised and startled to see the car suddenly on its own accelerating and jumping the curb.
Exterior Lighting
Filed Mar 29, 2026AZ
Tesla designs a single piece headlight with no serviceable parts. This includes headlights, high beams, and namely daytime running lights. All of these components are on an LED strip that overheats and un-solders due to this high heat, which causes premature failure. Some owners have reported as little as 3 months of life before failing. The daytime running lights are essential for safety driving in low light situations. These daytime running lights are seemingly built to fail. The lights dim then eventually no longer work. Tesla's solution is to have the customer purchase a brand new headlight at $2,500. My vehicle is 2018 Tesla s with 43,400 miles and always kept in carnage. Tesla should either goodwill swap out these headlights for a non-built to fail component, or offer a repair for a quality LED strip with proper heat distribution. Without daytime running lights safety is a major concern on foggy, rainy, and low light situations. I have attached an image showing how the failure begins on top then slowly goes all the way down to the side of the headlight which fails later,.
Unknown or OtherCrash
Filed Mar 28, 2026CA
Car was in summon mode and crashed into a fence . Caused damage to frond end of the car
Unknown or Other
Filed Feb 12, 2026MO
On February 11, 2026, at approximately 11:00 a.m., I picked up my Tesla vehicle from the Tesla Service Center located at 16955 Chesterfield Airport Road, Chesterfield, Missouri following battery repair. After paying for the service and being told the vehicle was ready, I discovered in the parking lot that the hood was not latched and was misaligned. The hood had been opened during service. Prior to drop-off, the hood latched properly and securely. Releasing the vehicle in this condition created a significant highway safety hazard. At highway speeds, an unlatched hood can deploy and completely obstruct forward visibility, potentially resulting in a catastrophic collision. When I immediately reported the issue to service management, responsibility was dismissed and attributed to a prior front collision history, despite the hood functioning normally before service. The service center did not promptly correct the unsafe condition. I was forced to leave the premises, purchase mechanical tools across the street, and physically resecure/realign hinge hardware myself in order to safely operate the vehicle. I have preserved video documentation of the hood condition at the time of release, along with service records and receipts. This represents unsafe post-repair vehicle release and failure of final safety verification. I have video evidence of my vehicle after I paid $1170 service fee and inspected the hood not latching. It was too big to attach but I am more than willing to put on a
Service BrakesCrash2 injured
Filed Feb 12, 2026CA
I was entering my drive way waiting for the garage to open suddenly my car just accelerated and hit the wall.
Steering
Filed Feb 10, 2026AZ
Steering the vehicle is extremely difficult leading to major safety concerns. When making turns, right or left, where the steering wheel travels greater than 90 degrees, the steering wheel becomes hard to push past that 90 degree mark (I am 6' 200lb man). Once past 90 degrees, the wheel will stay at that turning angles without correcting to straight. A few times I have had to "muscle" the steering wheel quickly back the opposite direction to keep from running into parked cars on the right side on a right turn. I appears the lower steering column U-joint has rusted and is binding every 90 degrees making steering unpredictable, dangerous and difficult altogether.
Forward Collision Avoidance › Adaptive Cruise Control
Filed Jan 14, 2026VA
Recently right side blind spot monitor camera stopped working. As result, majority of safety features in vehicle has been disabled to include forward collision warning, adaptive cruise control, and many other safety features of the vehicle.
Air Bags
Filed Dec 11, 2025CA
My 2018 Tesla Model S has a recurring safety-critical defect involving the steering system and the Chassis CAN communication network. On October 20, 2025, the vehicle had to be towed to a Tesla Service Center because it would not power on and displayed multiple safety alerts (traction control disabled, stability control disabled, ABS disabled, and reduced steering assist). Tesla documented that the steering rack was “bringing down the Chassis CAN” and stated the issue might require a new steering rack and coolant pump if it returned. The warnings have now returned, and the vehicle is again showing active alerts for disabled traction control, disabled stability control, and previously reduced steering assist. This is a repeat of the same unsafe condition that Tesla attempted to repair. The car is unsafe to drive and could cause loss of steering control. This is a recurring steering/Chassis CAN failure with major safety system disablement. I am reporting this because the defect affects vehicle control and increases the risk of a crash.
Visibility › Power Window Devices and Controls1 injured
Filed Oct 8, 2025110,000 milesFL
The contact owns a 2018 Tesla Model S. The contact stated that whenever the rear door was opened, the window on the door rolls down approximately a half inch, and whenever the door was closed, the window automatically rolled back up. The contact stated that after the rear door was opened to place some leftover dinner in the rear seat, the contact closed the door and his finger was caught in between the window and the door frame. The contact was concerned and stated that there should be a sensor to prevent such a failure and any injury while closing the door. The contact stated that his finger was bruised and cut and was bleeding profusely. The contact removed his finger as quickly as possible, preventing even more injuries to his fingers and hand. Medical attention was not needed; however, the contact did clean and bandage the finger after arriving to the residence. The dealer was not informed of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
Steering
Filed Sep 28, 2025MD
On 9/27/2025 while driving my Tesla Model S, I received the error EPAS_w001 – “Steering assist reduced”. Immediately afterward, the steering became extremely heavy and nearly impossible to control, even at low speeds.
Latches/Locks/Linkages › Doors › Latch
Filed Sep 16, 2025CA
Our doors completely locked inside our garage. We could not get in the car at all, even after a technician came to replace the low voltage battery. Only after replacing the low voltage battery was someone able to get into the car. However, that low voltage battery did not fix the core issue the car was having. It was a current leak in the high voltage jumper harness. This issue required us to get a very expensive tow of our car out of our garage (required dollys & a winch), and then a very expensive diagnosis & repair by Tesla. These doors should have a way to open if the car's battery or other electrical system malfunctions.
Structure › BodyFire
Filed Sep 9, 2025CA
On [XXX], I was driving my recently purchased 2018 Tesla Model S (VIN: [XXX], mileage approx. [30,536]). The vehicle was purchased directly through Tesla’s app in late August 2025 and delivered to me the same day of the incident. Approximately 4.5 hours after delivery, while driving with my son, white smoke began to come out of the cabin air vents. Within minutes, the smoke turned black and rapidly filled the interior of the car. I immediately pulled over and evacuated the vehicle with my son. Shortly after, the car caught fire and was completely destroyed. No modifications had been made to the vehicle, and it was sold to me as inspected and certified by Tesla. The sudden appearance of smoke from the vents and rapid escalation to a full vehicle fire posed a severe danger to me, my child, and others on the road. I am reporting this to NHTSA to document the incident and to request that the agency investigate whether Tesla Model S vehicles have underlying defects that may cause dangerous cabin fires shortly after use. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Forward Collision Avoidance › Adaptive Cruise Control
Filed Aug 31, 2025FL
Both vehicle displays have stopped functioning, therefore there is no indication of speed, remaining charge, blind spot protection, or back up camera. also, turn signals are non-functional. This is a safety concern to yourself and other drivers.
Service BrakesCrash2 injured
Filed Aug 30, 2025GA
On [XXX], my 2018 Tesla Model S (VIN [XXX] ) experienced a complete brake system failure while in motion. The brake pedal was pressed multiple times, but the vehicle did not stop, resulting in a collision. The emergency brake also failed to engage. 1. Component/System Failure: The braking system, including both the standard hydraulic brakes and the electronic emergency brake, failed to operate. The vehicle is available for inspection upon request. 2. Safety Risk: This put my safety and the safety of others at immediate risk, as I was unable to stop the vehicle to avoid an accident. 3. Confirmation of Problem: The problem has not yet been reproduced or confirmed by a Tesla service center since the accident, but the vehicle previously had recalls in 2021 and January 2024 for brake and emergency brake issues that Tesla claimed to have remedied. 4. Inspection: The vehicle has been involved in an accident and has been documented by police and insurance representatives. Tesla has not yet inspected the car after the most recent failure. 5. Warning Lamps/Messages: There were no warning lamps or error messages on the dashboard prior to the failure. The brakes appeared normal until the moment they failed completely. This incident demonstrates that the recall-related brake defects remain unresolved and present a serious safety hazard. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power Train
Filed Jul 1, 2025TN
This is very comment of tesla not responding to customer about the power reduced in the car is safe concerns is lot of people with the same problem and tesla want Pay for all the repairs of the car even with my car still Warranty
Electrical System
Filed Apr 22, 2025FL
The Instrument Cluster Freezes and has to be reset. When it freezes you have not knowledge of speed you are going. After bringing it into Tesla Service I was told that is a known defect. The only way to fix is to replace Infotainment system at a cost of $2,100. Infotainment system currently works fine. The rep informed me that the system does not have enough memory to run the computer correctly after all the updates that Tesla Makes you install.
Latches/Locks/Linkages › Doors › Latch
Filed Mar 9, 2025MD
I own a 2018 Tesla Model S. While it was still under warranty the passenger side door handle quit working and it was no longer possible to open that door. Tesla replaced the door handle at no change with a newly designed mechanism. It was explained to me that they redesigned the mechanism which had a high failure rate, and my car handles would no longer be installed in later cars. I asked if they would change all 4 door handles for me, and was told they would not. Now several years later, another door handle has failed. This time dangerously. The door pops open spontaneously, and therefore the car is not safe to drive. I have an appointment for repair, but at full cost. Should Tesla not cover the cost, as it makes the vehicle unsafe to drive, and they clearly knew about it when they originally sold me my car?
Forward Collision Avoidance › Adaptive Cruise Control
Filed Feb 23, 2025SC
In July 2024 all the cameras on the Tesla Model S except the rear stopped working after a failed software update. This meant that all of the driver assistance systems as well as GPS, adaptive cruise control, blind spot monitoring, lane departure warning, forward collision warning etc stopped working. The lack of availability of this system meant that the car no longer had any advanced safety features that came with the car. It took many months for Tesla service to diagnose and fix the problem, which they identified as a failure of the Auto Pilot computer. After I was finally able to get an appointment with the Service center, they replaced the Autopilot computer at a cost of over $1500. The failure first appeared in July 2024. The symptom was GPS location being stuck and Autopilot and all safety features being not available.
Air Bags
Filed Feb 22, 2025SC
The cable harness (slip ring) connecting the steering wheel controls including the vehicle horn, steering wheel buttons, scroll wheels, and potentially the airbag (according to the service technician) failed on this vehicle in January 2025. The vehicle was inspected by Tesla’s mobile service and they acknowledged that the cable harness had indeed failed. It is available for inspection. We have been forced to drive this car without a functioning horn and airbag. There were no warning signs or messages on the vehicle computer.
Forward Collision Avoidance › Adaptive Cruise Control
Filed Jan 25, 2025MD
While driving both North (in the evening) and also South (in the morning) on [XXX] between Washington, DC and Richmond, VA I have experienced an issue with Tesla’s Auto Pilot that can be very dangerous and scary. While using the navigation system and with Auto Pilot on while in the left most line on this divided highway, the car made multiple attempts to steer into the Express Lanes even when the large gates are closed and the red lights are on to indicate that the Express lanes are closed in the direction of traffic. To counteract this, it is necessary to quickly take control of the steering wheel and to get it to cancel Auto Pilot, otherwise the car would go into the gates and cause an accident. This has happened to me several times when I was traveling in the left most lane and when the gates were closed. This happened in November, December and in January. The system has not learned to handle this situation and to avoid steering into the barriers. I reported these incidents to Tesla’s Support Team by phone and after several weeks I received a phone call whereby the local service center (Rockville, MD) called me. Josh, the person that called me read a lengthy text to me that essentially reviewed the driver’s responsibilities when using Auto Pilot. I asked if there was any indication that they will work on fixing this issue and I was told that the explanation I got (which was no explanation at all, just a reminder of driver responsibilities) was the entire response. I inform
Unknown or OtherCrash
Filed Jan 8, 2025FL
Operating the car on summon and it crashed into a curb and trashcan, causing extensive damage. I currently have a claim in with my insurance.
Electrical SystemFire
Filed Dec 27, 2024CA
•I’m not sure what component was responsble for either the braking issue or the fire. It is available for inspection. •When driving the brake pedal had a frightening delay that almost caused 2 accidents and unfortunately my car was charging on the 24th of October which could have something to do with arching that led to my garage catching fire rendering the car unable to move or turn on after the incident. I’ve insisted Tesla insurance to look into possible causes because the Fire dept. mandated the a LADWP (power company) to install new transformers to our power supply a couple of days after the fire, which they did. Tesla insurance seems uninterested in finding the cause and wants to compensate me for the vehicle but I believe it’s in their best interest to find a cause and document it. The car had no issues prior, in fact the service center sent a mobile tech to replace the 12volt battery on the car not even 10 months ago. After the fire the car died and has a bunch of codes that make it inoperable. • Service center rejected looking at it because of the risk. They said since it was possible salvage they could not look at it which is understandable but they worked on it before in decem •Insurance has been unwilling to look at any of this they just want pictures of the car to settle the issue. In my opinion they are ignoring a bigger problem. Tesla is my insurer. •The car had no issues prior to the fire and none during the near misses were the brake delayed.
Lane Departure › AssistCrash
Filed Dec 10, 2024CA
While driving in Autopilot mode, approx 70 mph in light rain the vhicle began to drift side to side almost crossing over the lane dividing line. Upon grabbing the wheel to take control the vehicle entered multiple 360 degree spins crashing into "K" rail. In the past I have noticed when taking control of the vehicle from Autopilot the wheel jerks.
Air Bags
Filed Oct 14, 2024CA
I pulled into a driveway on a one lane road (due to construction) to allow a car traveling downhill to pass so they would not have to back up. I had come to a complete stop in the driveway with the car in drive. As I started to put the car in reverse it surged forward at a high rate of speed crashing into my neighbor's garage, tearing the door completely down pushing the door into the garage and my car entering the garage at least 15 feet hitting the car that was parked inside and pushing it with such force that the front end of the vehicle struck the garage cabinets tearing them down. My air bag did not deploy nor did the automatic braking system engage, it just sped up as it was doing the damage. The car has been deemed a total loss by my insurance company but i don't want this report to go unnoticed. To my knowledge the insurance company has not inspected the computer on the vehicle. I'm not sure how they will investigate this occurrence. I feel strongly that this was a malfunction with my car. The message that showed immediately was "driver assist unavailable", I have NEVER used driver assist.
Structure › Body
Filed Aug 13, 2024FL
I own Tesla model S 2018. Last week in Florida there was a storm near the place where I live, (Tampa). I happen to drive in the flooded road only to realize that Tesla has a known manufacturing defect, which multiple customers have posted on the Internet about, related to seal in the trunk, which basically causes the flood water to enter into the trunk, I noticed that a lot of model S Tesla users are going through this issue but Tesla has failed to recall the car and provide a fix. Tesla is demanding that the customers pay for this fix, for cars which are out of warranty even though this is a quality/manufacturing issue. I Urge you to take action and provide a solution.
Service Brakes
Filed Aug 12, 2024CA
My car was left on the driveway for a weekend where I was out of town. Upon returning, as I got into the vehicle and started reversing to get out of my driveway; several alerts popped up on my car. The alerts included "Steering assist reduced", "Stability control disabled", "Automatic emergency braking unavailable" and lastly, "Parking brake Fault." Immediately the power steering was gone and it took several pounds of force to turn the steering wheel even a little bit. Then, the parking brake engaged. No matter how many times I put the car into Drive, it would engage the brake again. My vehicle was halfway out of the driveway and into the road and I was causing my neighbors angst. After several reboots, it still was not working. I was unable to even get the car into neutral to push the car back on to my property and out of the street. After nearly 20 minutes of trying and almost giving up; the parking brake disengaged for a few minutes and allowed me to get back to the driveway. However, when driving the brakes were extremely loud when the car was in motion. The car was completely fine with no signs of wear and tear or issues prior to the out of town weekend. The car was also fully charged so to not run into any batter issues upon my return. After some internet sleuthing, this issue is decently common and is caused by faulty housing in the steering rack. The nuts/bolts that were used by the manufacturer could not withstand more than a few years of wear and tear. I believe the
Electrical System
Filed Jun 4, 202454,460 milesPA
The contact owns a 2018 Tesla Model S. The contact stated that while driving 60 MPH the message, "Acceleration and Top Speed Reduced," suddenly displayed on the instrument panel. The contact had not noticed any changes in the functionality of the vehicle and continued driving. After parking the vehicle for a while, the contact attempted to drive the vehicle however, the vehicle failed to respond. The contact attempted to reverse, and the vehicle failed to respond. The contact stated that the message, "Power Reduced -Vehicle System Shutting Down” and "Air Suspension Adjustment Unavailable - Functionality May Be Available on the Next Drive" were displayed on the instrument panel. The contact restarted the vehicle however the failure persisted. The message, "Unable to Drive - Oil Tank Supply Low, " was then displayed on the instrument panel. The contact stated that while on hold with Tesla Roadside Assistance, the following message were displayed, "Electrical System Power Reduced - Vehicle may shut down Unexpectedly”. The vehicle was towed by Roadside Assistance to the dealer who was unable to determine the cause of the failure. The manufacturer was made aware of the failure. The failure mileage was 54,460.
Unknown or Other
Filed May 13, 2024AZ
Overnight, the vehicle's power completely died, and there was no mechanical way to open the doors from the outside. My child's car seat is stuck in the car. At my expense, I'm having to get it towed to Tesla so they can "figure out a way" to open the door and retrieve the car seat. If something like medicine were trapped in the car, this would be a life-or-death situation. I cannot believe the car has no mechanical way of opening the doors, but everyone at Tesla I've talked to and all the documentation I was sent show that one cannot open the doors from the outside without power or the windows being down.
Electrical System
Filed May 11, 2024FL
I took my car to the dealership to have the MCU1 recall performed because my behind the steering wheel monitor and center touch screen monitor kept turning off and reseting while driving. When this happened I would lose the ability to see my speed or view my back up camera. The recall was performed and the problem was not fixed. The screen does not turn off as often, but it still regularly happens. I contacted Tesla to let them know the problem remains and they want me to pay $1750 to UPGRADE to the newer MCU2.
Steering
Filed May 3, 2024CA
Received and error message, Lane Departure Avoidance features unavailable and steering assist reduced simultaneously while driving between 65-75 mph. Steering will required extreme effort to turn. I was about 5 minutes from home exited the highway and took the backroads. Steering did require extreme effort. The following morning, car worked fine.
Unknown or Other
Filed Apr 23, 2024TX
I was driving on the [XXX] to for a work meeting on Monday [XXX], 2024, at about [XXX] (central). My 2018 Tesla Model S shut down while driving on the freeway. The power steering went off and so did the hazard lights. I pulled over to the shoulder. Unfortunately, the shoulder is not too wide on [XXX]. I was driving at 70 mph or so when this happened. The only warning that popped on the Tesla Screen was “Vehicle Shutting Down Pull Over Safely”. The battery still had about 175 miles left to empty. So, this was an unusually unsafe incident that could have been life threatening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering
Filed Apr 14, 2024TX
My vehicle did an update and after update I have received an error message “steering assist reduced”. I am unable to drive my vehicle and the wheel feels locked. I have reached out to Tesla and their soonest appt is over a week from now to even look at it.
Steering
Filed Mar 31, 2024CA
My vehicle suddenly displayed an alert saying, “steering assist reduced” and the steering wheel became extremely difficult to turn. I became very concerned about my safety and the safety of other drivers, so I took the car to Tesla for service. It is currently being repaired.
Shortly after an update in December, my 2018 Model S started getting alerts: Driving visualization temporarily degraded, charge port sensor fault, autopilot cameras unavailable, automatic emergency braking unavailable, lane departure avoidance features unavailable, steering assist reduced. The map no longer knows where the car is located and cannot navigate or tell what the battery percentage will be at. All automatic features have stopped working. The service center claims the ECU needs to be replaced. It was upgrade to the Autopilot/Full self-driving ECU in 2020. I have read reports from dozens of other Tesla owners that this update also broke their ECU. I believe Tesla knows the new requirements for full self-driving to be safe and usable does not work with their current ECU. They want to charge me $1600 to replace the ECU. I cannot receive the recall OTA update with my current ECU.
Unknown or Other
Filed Mar 14, 2024CA
I believe my software is hacked. Car was purchased 6 months prior to when the vehicle shows registered to me. The vehicle shows no location with Tesla and has no direct contact from the vehicle with Tesla. My display screen blacks out while I’m driving on the freeway or streets. Leaves me feeling unsafe in bad areas I am driving to pick up drop off kids from college, school, or film school projects . Some of the safety hazard warnings do not work at times. Does not give me correct supercharger locations which leaves me in scary situations. Traveling on [XXX] my car excelled to 91mph without warning and didn’t use any sort of automated system as I do not have that capability. Tried to step on brake but did not work and I changed lanes which suddenly caused the car to slowly bring the car to driving mode again. Very scary. The car speaker had a male voice and all the car occupants pulled out their phones to see if it was coming from their phones. But it definitely came from the vehicle speaker system. My iPhone was hacked with NSO Israel' Company Pegasus spyware and now my car is being hacked. I never connect my device to my car. Although my kids do periodically. Please advice on this urgent matter. Please contact me [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Unknown or Other
Filed Mar 13, 2024MD
I drove my car out of garage in reverse gear & put it to drive straight down my driveway ,instead Vehicle spun around going backward in front of the garage hitting a trash can, bushes ,flower pots &hit the patio wall ,then turned around in front of trees & stopped in position where it started thus completing full 360 degree circle.
Forward Collision Avoidance › Adaptive Cruise Control
Filed Feb 3, 2024IN
On the afternoon of [XXX], my car’s speed assist was set at 30mph, and I was traveling north on [XXX] . At the end of that avenue where it joins [XXX] , a red traffic light was detected and my vehicle stopped normally. However a unique anomaly occurred. The vehicle crept forward three times against the light. I was required to apply brake pressure to stop the car from moving forward illegally. This phenomenon has never occurred since I have owned the vehicle beginning in early 2019. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Multiple components failed or malfunctioned. FSD beta, lane keeping assistance, lane departure warning, adaptive cruise control, and Automatic emergency braking, all failed or malfunctioned. I have requested TESLA to provide me the details on what happened, but after multiple attempts of reaching out to them, they are not providing any answers. I was driving with my son and we both got injured, my son was admitted to the hospital for 4 days. I am not sure if TESLA inspected it, they are not answering my questions. There was no warning or there were no symptoms of the problem before the failure. This is what happened, I was driving on FSD beta on a 2-way street with one lane in both directions, The car suddenly drifted, crossed the opposite lane, went over the sidewalk, and hit a tree. The airbags were released, and the front of the car was destroyed. The speed limit on the road was 25, and as it was in FSD mode, the speed was locked in at 25 mph. I was driving with my son, and my son got a lot of bruises internal and external from the seat belt, I had some bruises on my forehead. This is a complete failure of Tesla's FSD capability because it didn't detect the tree or the sidewalk and failed to apply the brakes. The car was declared a total loss by the insurance company. I am attaching a few photographs of the car after the accident.
Forward Collision AvoidanceCrash
Filed Dec 22, 202380,000 milesMS
The contact owns a 2018 Tesla Model S. The contact stated that while driving at an undisclosed speed, the forward collision avoidance feature was inoperable. The contact stated that due to the failure, the vehicle crashed into the guard rail. The contact stated that damage was done to the front driver's side and rear driver's side of the fender. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000. The VIN was unavailable.
Visibility/Wiper
Filed Dec 20, 2023CA
Tesla provided a software update, and now two of the four speeds of my windshield wipers don’t work. This is a visibility and safety issue and software updates need better QC before being pushed to the public
My car will randomly apply the brakes when driving on the highway for no apparent reason. I have noticed this to occur when going under overpasses especially on a bright sunny day, but also at other times. I do not find it to be predictable and it can be quite dangerous if traffic behind me is very close. This has occurred many times, most recently as yesterday.
Seats1 injured
Filed Dec 14, 2023GA
Tried to get in Tesla evening of 12-11-23. Drive car seat pulled all the way forward and to the steering wheel where the driver could not breath easily. After opening the door was able to pull the seat back and pushed to go to pre-set driver profile. The driver seat repeated the same procedure while pinning the driver to the steering wheel and making it difficult to breath. Driver was able to retrieve barely the seat back. After some research online this has happened to very few owners/drivers. For one of them this occurred while they were driving on the highway. This continue to occur on new/er models as well. Extremely dangerous maneuver that could be fatal if occurred while driving. If occur while not driving can be extremely dangerous due to the suffocating space or lack of it for the driver, therefore causing severe back, chest, or stomach injuries.
Latches/Locks/Linkages
Filed Dec 11, 2023131,000 milesFL
The contact owns a 2018 Tesla Model S. The contact stated that the emergency trunk latch had failed, and the trunk was unable to be opened. Additionally, while operating the vehicle, the emergency trunk latch warning light remained illuminated, and the doors could not be locked and secured. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 131,000.
Vehicle Speed Control
Filed Oct 22, 2023TX
While driving using cruise control, in the space of 9-10 miles, the vehicle had 14-16 instances of sudden, unexpected braking for no reason. Most were moderate braking incidents slowing the car 15-30 mph before I hit the accelerator to get the car back up to speed. 2 incidents were where the car slowed 5-10 mph then resumed speed. Very disconcerting. There was little to no traffic on the road and in every case, there was no other car within a 1/2 mile or more to the front. Finally got fed up with this and turned off cruise. Left cruise control off as I passed through a city then decided to try it again. Soon after engaging cruise at 72 mph, the car suddenly and violently braked for no reason. It was such a hard braking that one of my dogs in the back seat crashed into the front seat. The hard braking continued until the speed was about 20 mph at which point, I hit the accelerator in order to resume speed. Note that no other car was visible on the roadway which was a 4 lane highway. Conditions were clear and dry. Soon after this incident, while still on cruise, the car suddenly braked moderately hard. Since the road was clear before and behind me, I decided to see what would happen. The car slowed to 38 mph and stayed at that speed for 3-4 seconds then slowly resumed the set speed. A short time later 1-2 miles further, the exact same sequence happened again. Again, note the road was clear with zero traffic ahead of or behind me. I then turned off cruise and decided to drive ma
Structure › Body
Filed Oct 19, 2023CA
Rear trunk hatch safety release will not open the hatch. The cable is not functioning. The hatch is stuck shut and will not allow me to lock my car. Not inspected yet. No warning of the failure.
Engine
Filed Oct 13, 2023TX
Driving the vehicle and all of a sudden all these warning lights came on. The dash flashed warning signs stating: "Power reduced - exiting and entering the vehicle may restore operation" "High voltage battery requires service - Acceleration and charging performance reduced" and a turtle sign appeared. The vehicle was almost inoperable moving at 1-2 mph. Pulled into a parking lot, parked the car, and exited the vehicle. After reentering the vehicle the error continued. Had the vehicle towed to the Tesla service center. It is currently being diagnosed. An online search showed many Tesla forums with similar issues and there were suggestions to report the incident because there no consistent resolution that has been provided by Tesla thus far - issues range from 2020 - 2023.
Wheels
Filed Aug 26, 2023CA
The car does not come with a spare. I got a flat tire and Tesla will not provide a spare or a tow for free, they charge a fee for both. This has created a safety issue that can be life threatening due to their lack of a spare tire and not towing the car.
Structure › Frame and Members
Filed Aug 17, 202319,374 milesCA
The contact owns a 2018 Tesla Model S. The contact stated that while washing the vehicle, there was orange rust coming out of the bumper. The vehicle was diagnosed by the dealer and confirmed that there was a failure with the bumper. The vehicle was being repaired by the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 19,374.
Complaints 1-50 of 170, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 28, 2024. Source: NHTSA Office of Defects Investigation.