“Headlight bulb keeps blowing out and sometimes when changed comes on and off intermittently. Have changed bulbs numerous times but continues to happen. Bulbs seem extremely hot when they blow. We have had it rewired numerous times but looks like wires from harness are different gauges than replacements. This is dangerous because I never know when I will be without a headlight.”
Owner complaint, filed May 30, 2019 at 100,000 miles
“I have replace light bulbs in the headlights and it will work to seconds than go out again I don't what the issue is I bought the 6 difference bulbs it's still not working”
Owner complaint, filed May 21, 2018
Complaints and recalls over time
By year of filing
All complaintsAbout the headlightsRecall (red: the headlights)NHTSA investigation opened
Complaints about the 2008 Outlook peaked in 2011, with 132 filed that year. No recall on file covers the headlights, the subject of 29% of the complaints. In 2024 owners filed 1 so far.
Filed Jun 30, 2015691,144 vehiclesGeneral Motors LLC
Defect. General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Risk. If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy. GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
Filed Mar 17, 20141,176,407 vehiclesGeneral Motors LLC
Defect. General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Risk. Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy. GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Filed Jun 4, 20101,365,070 vehiclesGeneral Motors Corp.
Defect. GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Risk. IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy. DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Filed Aug 28, 2008857,735 vehiclesGeneral Motors Corp.
Defect. GM IS RECALLING 857,735 MY 2006-2008 BUICK LUCERNE; CADILLAC DTS; HUMMER H2; MY 2007-2008 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL, SATURN OUTLOOK; AND MY 2008 BUICK ENCLAVE VEHICLES EQUIPPED WITH A HEATED WIPER WASHER FLUID SYSTEM. A SHORT CIRCUIT ON THE PRINTED CIRCUIT BOARD FOR THE WASHER FLUID HEATER MAY OVERHEAT THE CONTROL-CIRCUIT GROUND WIRE.
Risk. THIS MAY CAUSE OTHER ELECTRICAL FEATURES TO MALFUNCTION, CREATE AN ODOR, OR CAUSE SMOKE INCREASING THE RISK OF A FIRE.
Remedy. DEALERS WILL INSTALL A WIRE HARNESS WITH AN IN-LINE FUSE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 12, 2008. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CADILLAC AT 1-800-982-2339 OR HTTP://WWW.CADILLAC.COM; CHEVROLET AT 1-800-630-2438; SATURN AT 1-800-972-8876 OR HTTP://WWW.SATURN.COM, GMC AT 1-866-996-9436; OR HUMMER AT 1-800-732-5493; OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
Filed Aug 14, 200888,809 vehiclesGeneral Motors Corp.
Defect. GM IS RECALLING 88,809 MY 2008 BUICK ENCLAVE, AND MY 2007-2008 GMC ACADIA AND SATURN OUTLOOK VEHICLES CURRENTLY OR PREVIOUSLY REGISTERED IN THE FOLLOWING STATES: ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING, AND THE DISTRICT OF COLUMBIA. IF A BUILDUP OF SNOW OR ICE ON THE WINDSHIELD OR ON THE WIPERS RESTRICTS THE MOVEMENT OF THE WIPER ARM, THE WINDSHIELD WIPER LINKAGE MAY BECOME DETACHED FROM THE MOTOR SHAFT AND THE WIPERS MAY BECOME INOPERATIVE.
Risk. IF THIS WERE TO OCCUR, DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A VEHICLE CRASH.
Remedy. DEALERS WILL INSTALL A NEW WIPER CRANK ARM, DRIVER'S SIDE LINK, AND A CRANK ARM NUT. THE RECALL BEGAN O OCTOBER 13, 2008. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, SATURN AT 1-800-972-8876, OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
All 5 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 2 name the 2008 Outlook.
Loss of Headlamp IlluminationDefect petition DP12003Closed
Opened Jun 4, 2012Closed Jul 24, 2014headlights
As of July 16, 2014, out of a population of 248,453 subject vehicles, NHTSA received 473 consumer complaints of inoperative head lamp. Many of these complaints indicated that the head lamp harness suffered damage from overheating. After reviewing the complaints, ODI found: -69% (328) alleged that a single head lamp was inoperative. -18% (86) alleged that both head lamps were inoperative but not at the same time. -9% (41) alleged that both head lamps were inoperative but the complaints did not indicate whether the failures had occurred at the same time. -4% (17) alleged that both head lamps …
Opened Jun 12, 2008Closed Sep 8, 2008Led to recall 08V441000electrical system
In a letter dated august 27, 2008, general motors corp. (GM) notified NHTSA that it will conduct a safety recall (NHTSA recall number 08v-441) to address a safety relateddefect that can result in engine compartment fire in approximately 850,000 vehicles equipped with a heated windshield washer fluid option.the subject vehicles of this investigation comprise over three-quarters of the recall population. According to GM, a short circuit on the printed circuit board for the windshield washer fluid heater module may overheat the control-circuit ground wire. This may cause other electrical …
Technical service bulletins
1,059 on file
Repair instructions the manufacturer sent its dealers for the 2008 Outlook. Not recalls: the fix is usually free only while the car is under warranty.
equipment 360electrical system 168engine 153transmission 67equipment adaptive/mobility 52fuel system 32visibility 31wheels 30
General CommunicationService campaignAug 26, 2024electrical system
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to …
PIT5236GService campaignMar 31, 2016electrical system
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program …
This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and what should be considered warranty replacement and not
This informational bulletin provides information on exterior lamp condinsation and replacement guidelines
Showing the newest 6 of 14 bulletins about the headlights, and any warranty extensions or service campaigns.
Crash test ratings
NHTSA 5-star safety ratings
Version tested
Overall
Frontal
Side
Rollover
Rollover risk
2008 Saturn Outlook 4-DR. w/SAB
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★★★★★
15.5%
New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.
What owners reported
Newest filings
Power Train
Filed Oct 30, 2024PA
Transmission is failing. Reverse is slipping. Low torque trying back up inclines. Known problem with 2008 Acadia, Enclave, Traverse & Outlook per transmission shop who test drove and scanned. No code via dashboard, but scan tools and professional diagnostics verify failure. Techem has been replaced in February 2019, by GM service @ owners expense when forward drive failed.
Air Bags
Filed Nov 14, 2023IL
Over this summer I went to start my truck and all the airbags pop out expect for the steering wheel air bag and dashboard air bag
Power Train
Filed Oct 3, 2023OH
This has been a big problem for all Saturn owners. The transmissions are always going out in them. This transmission is starting to slip. I’m surprised there is no recalls. Very disappointed.
Air Bags
Filed Apr 26, 2022MA
Airbag sensor on passenger seat stays off even when passenger is in seat. I have read many complaints from same vehicle since they were new. Also has electrical issues intermittently possibly from water leaking thru sunroof
Visibility/Wiper
Filed Feb 9, 2022197,357 milesOH
The contact owns a 2008 Saturn Outlook. The contact stated that while driving at an undisclosed speed, the front windshield wiper failed to operate as needed. The vehicle was taken to an independent mechanic and diagnosed with windshield wiper motor failure. The contact was informed that the windshield wiper motor cover assembly needed to be replaced. The manufacturer was made aware of the failure but provided no assistance. The contact related the failure to NHTSA Campaign Number: 15V609000 (Visibility) however, the VIN was not included. The failure mileage was 197,357.
Air Bags
Filed Sep 25, 2021SC
UNKNOWN
Air Bags
Filed Aug 31, 2021180,000 milesWA
The contact owns a 2008 Saturn Outlook. The contact stated that while starting the vehicle, the airbag warning light illuminated and remained illuminated. The contact took the vehicle to a local dealer to be diagnosed. The contact was informed that the MDS was not communicating with the airbags. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000.
Tires
Filed Aug 26, 2021155,692 milesMI
The contact owns a 2008 Saturn Outlook. The contact stated while inspecting the vehicle, the contact noticed that all 4 tires had started cracking along the tread. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15T002000 (Tires) however, the tires were not included. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 155,692.
Electrical System
Filed Aug 23, 2021OR
My low beam headlight started to intermittently go out for a while. Then it went out completely. I go to replace the bulb only to find that the bulb wasn’t the actual issue. The harness, wires, and socket to the bulb were blackened, burnt and melted. So now it all needs to be replaced. I’ve seen on several forums that has happened to so many people that have a car manufactured by GM. The original wiring is not quality enough for the heat and current that goes through there.
Steering
Filed Jul 21, 2021138,000 milesID
The contact owns a 2008 Saturn Outlook. The contact stated while driving approximately 65 mph, the steering wheel became difficult to turn. The contact pulled over however, the steering functionality did not return. The contact stated that there was no warning light illuminated. The vehicle was diagnosed and repaired; however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was approximately 138,000.
Electrical System
Filed Jul 15, 2021PA
Multiple time my vehicle became wet in the inside due to a sun roof drainage tube issue. My vehicle stopped while in motion and there was a burning smell. Now none of my windows will go up and the car no longer starts. I have a loud knocking sound coming from the dash when I turn the heater or AC on. Now my dash shows service theft deterrent system. The first time I thought maybe the tube was clogged. I now come to find out that is was/is a on going issue with GM. I could've lost my life or been possibly rear-ended at highway speed due to GM not knowing how to make a sunroof.
Electrical System
Filed May 22, 2021TX
While driving. Lost power, steering locked up. Discontented and reconnected the battery. Problem cleared.
Electrical System
Filed Oct 24, 2020181,000 milesNY
THE SUNROOF LEAKS WATER FROM THE DASH THE REAR CAUSING THE CEILING TO BE SOAKED AND MALFUNCTIONING OF SUNROOF WATER LEAKED ON FLOOR OF THE WHOLE CAR CANS SIDE REAR VIEWS CAUSES THE DASH ELECTRICAL SYSTEM TO GO OUT MOTOR BLOWERS IS FILLING UP WITH WATER SO AC/ HEATER CAN NOT DEFROST CAR SO VISIBILITY TO DRIVE CAR IT IS UNSAFE AND CAN CAUSE AN ACCIDENT AND VERY EXPENSIVE TO CONSTANTLY REPLACE A BLOWER THAT WILL CONSTANT FILL UP WITH WATER TO TO SUNROOF DRAINAGE CONSTANTLY CLOTTING AND WON'T DRAIN AND FLOORS FLOODING EVENTUALLY THIS WILL CAUSE CORROSION OR FIRE BEING WATER AND ELECTRICITY DON'T MIX WELL I HAVE 3 CHILDREN I DON'T FEEL WE ARE SAFE IN OUR VEHICLE THIS IS OUR ONLY FORM OF TRANSPORTATION THE SPEAKERS GO IN AND OUT DUE TO THE WATER LEAKED AND SOON COME WINTER CAR WILL NOT BE ABLE TO LEAKY DRIVE BEING MOTOR BLOWERS WILL NOT BE ABLE TO CONSTANTLY BE PURCHASED DUE TO GOING OUT BECAUSE WATER BACK UP AND LEAKED AND THE CAR BECOMES DRENCHED IN WATER VIA SEATS AND FLOOR DRIVE SEAT IS ELECTRICAL EVENTUALLY WATER WILL CAUSE A PROBLEM I JUST WANT MY KIDS SAFE AND SECURE IN A VEHICLE AND AS I READ PREVIOUS PROBLEM SOME HAVE EXPERIENCED THE SAME ISSUES I'M GOING THROUGH AS OF RIGHT NOW. THE CAR CAN BE STATIONARY OR IN MOTION WATER JUST LEAKS FROM CEILING ON FLOOR FLOOR IS WET AS I DRIVE I CAN HEAR WATER ON CEILING MOVING AROUND SOME WATER EVEN RUN ACCROSS WINDSHIELD WHILE I'M DRIVING A LOT. SOME RUNS ON MY LEG WHILE I'M DRIVING WHERE THE BRAKE PADS AND GAS PEDAL ARE WHICH HAVE WI
Air Bags
Filed Oct 22, 2020CA
THERE HAVE NOT BEEN ANY INCIDENT SUCH AS AUTO ACCIDENTS. IT JUST THAT MY DASH LIGHTS UP STATING TO SERVICE MY AIR BAGS. ALSO WHEN STEPPING ON MY BRAKE THE SEAT BELTS DON'T SEEM TO HOLD YOU . SATURN CUSTOMERS HAVE COMPLAIN ABOUT THIS ON INTERNET, SO IT IS NOT A LONE CASE. SATURN COMPANY WENT OUT OF BUSINESS. WHO DO I COMPLAIN TO
Electronic Stability Control (esc)
Filed Jul 12, 2020160,000 milesMO
WHEN IT RAINS WATER IS LEAKING INTO THE VEHICLE & THROUGHOUT THE 2 YEARS I'VE OWNED IT THE RAIN HAS LEAKED IN MULTIPLE LOCATIONS DESPITE HAVING IT FIXED & CAUSES THE WIRING, LIGHTING & DETRIMENTAL/SAFETY SENSORS & ELECTRICAL PARTS TO BE DAMAGED. I BECAME ESPECIALLY WORRIED WHEN I LEARNED A FRIEND WITH A 2008 GMC ACADIA (IDENTICAL VEHICLE TO SATURN OUTLOOK) IS HAVING THE EXACT SAME WATER ISSUES. WITHIN A MONTH OR 2 OF HAVING THE LEAKING AND DAMAGED FIXED NEW SENSORS GET WET & ISSUES ARISE DUE TO LEAKING IN NEW/DIFFERENT LOCATIONS. I FIRST NOTICED IT LEAKING IN THE FRONT BY THE WINDOWS & SUNROOF & CAUSING THE RADIO SPEAKERS TO QUIT. WITHIN A SHORT WHILE AFTER FIXING IT THE HEADLIGHTS, TAIL LIGHTS & AIR CONDITIONING THEN STARTED CUTTING OUT & NOT WORKING. ONCE AGAIN I HAD THE ISSUE FIXED BUT NOW IT IS LEAKING IN THE DASH WHERE WATER CAN BE HEARD SLOSHING AROUND WHEN TURNING & OCCASIONALLY LEAKS INTO THE FRONT FLOOR BOARD. NOW THE 'STABILITRAK' & TRACTION CONTROL ARE ALL HAVING ISSUES AS WELL AS TRANSMISSION SENSORS MAKING MY CAR UNDRIVABLE AND UNABLE TO SHIFT FROM SECOND GEAR UNTIL THE CAR SITS IN THE SUN OR DRIES OUT FOR A FEW DAYS. THE SPEAKERS ARE ALSO NOT WORKING MAKING THE BACK UP CAM, AND EVEN THE WARNING DASH LIGHTS HAVE NO SOUND. ** AS MENTIONED BEFORE THERE ARE MANY ONLINE FORUMS THAT TALK ABOUT THIS LEAKING ISSUE IN BOTH THE SATURN OUTLOOK & GMC ACADIA'S. IT IS VERY WORRISOME THAT THINGS WILL SEEM TO WORK & SUDDENLY STOP WORKING DUE TO WATER LOG DAMAGE & WHEN DRIVING A
Steering
Filed Jul 6, 2020147,930 milesWA
LOSS OF POWER STEERING AT LOW SPEED. DRIVING IN OUT OF DRIVEWAY AND IN PARKING LOTS.
Steering
Filed Jul 6, 2020WA
LOSS OF POWER STEERING AT LOW SPEED. PARKING LOT NO POWER STEERING.
Electrical System
Filed Jul 2, 2020159,000 milesTX
ENGINE POWER REDUCED- THIS HAS HAPPENED ON SEVERAL OCCASIONS, WHERE THE ENGINE JUST STOPPED RUNNING WHILE DRIVING, IN TOWN. MAIN WIRING HARNESS WAS REPAIRED THE FIRST TIME BECAUSE INSULATION WAS DETERIORATED AND WIRING WAS STUCK TOGETHER. LESS THAN TWO WEEKS LATER, ENGINE STOPS AGAIN WHILE DRIVING IN TOWN, WAS ABLE TO COAST TO THE SIDE OF ROAD, CAR RESTARTED, TRYING TO GET HOME, CAR DIED AGAIN, WOULD NOT RESTART, TOWED TO AUTO SHOP AGAIN. AUTO REPAIR IS UNABLE TO DIAGNOSE THE PROBLEM, IT WILL RUN GREAT AND JUST RANDOMLY STOP RUNNING WHILE DRIVING, CAR HAS BEEN IN THE SHOP FOR ALMOST 2 WEEKS NOW. NOTHING IS CODING WHEN THEY RUN DIAGNOSTICS. THEY HAVE CHECKED EVERYTHING POSSIBLE! I AM HAVING THEM KEEP THE CAR UNTIL PROBLEM IS RESOLVED BECAUSE I AM SCARED TO DRIVE IT AND END UP IN A WRECK. I HAVE BEEN FORTUNATE THAT I WAS IN TOWN WHEN THIS HAS HAPPENED, THAT I WAS IN TOWN AND MY GRANDKIDS WERE NOT IN THE CAR WITH ME! THIS IS A VERY SERIOUS SAFETY RISK!!! THANK GOODNESS I DIDN'T GO ON A PLANNED 12 HOUR TRIP TO COLORADO! NOTE: I HAVE ALREADY PUT $6500.00 IN REPAIRS WITHIN THE LAST YEAR BECAUSE OF RANDOM ISSUES WITH THE VEHICLE.
Electrical System
Filed May 28, 2020WI
WATER STARTED DRIPPING DOWN INTO THE GLOVEBOX, EVERY TIME IT RAINS IT GETS SOAKING WET AND THERE'S SOME PROBLEMS WITH THE ELECTRICAL PANEL. *TR
Structure › Body
Filed Apr 23, 2020MD
MY 2008 SATURN OUTLOOK XR LEAKS FROM THE ROOF/SUNROOF AND WHEN IT RAINS HARD IT HAS BOTH THE DRIVER AND PASSENGER SIDE GETS SOAKED AND DOWN BOTH SIDES OF THE TOP OF THE DOOR FRAME HEADLINER IS SOAKED AND ALSO MY FLOOR BOARD FROM BOTH PASSENGER AND DRIVER SIDE ARE ALWAYS WET
Unknown or Other
Filed Apr 18, 2020110,000 milesAR
I'VE HAD THIS CAR FOR A SHORT WHILE, I'VE CHECKED THE RECALLS ANTHEM THE SUN AN MOON ROOF ARE A PROBLEM. MY CAR GETS VERY WET ON THE ROOF LINER AND IT'S BECAUSE OF A LEAK PROBLEM, IT HAPPENS EVERY TIME IT RAINS. IS THERE A WAY TO GET THAT FIXED. I'M NOT SURE IF THE PREVIOUS OWNER DID THE RECALL OR NOT BUT FOR ALL I KNOW IS THAT IT ALWAYS LEAKS.
Power Train
Filed Mar 13, 202093,000 milesLA
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE VEHICLE LEAKED TRANSMISSION FLUID. THERE WAS NO WARNING. THE VEHICLE WAS TAKEN TO ALL STAR CHEVROLET LOCATED AT (9352 PLANK RD, BATON ROUGE, LA 70811) WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.
Electrical System
Filed Mar 1, 2020136,400 milesOH
LEFT DRIVER DOOR MANUAL SWITCH CONTINUOUSLY MALFUNCTIONS , ABSOLUTELY DOES NOT GIVE POWER TO OPEN ANY WINDOWS , LOCK OR UNLOCK DOORS , AND ENABLES YOUR SAFETY IN DANGEROUS EXITS . LOCKS HAVE BEEN LOCKING WHEN I EXIT MY VEHICLE, LOCKING MY CHILDREN LOCKED INSIDE OF VEHICLE . REAR LIFT GATE WILL FALL ON YOUR HEAD SLOWLY AND INJURED MY FOREHEAD.
Air Bags
Filed Jan 22, 202088,000 milesIN
THE PASSENGER SERVICE AIR BAG STAYS ON THE DASHBOARD WHEN YOU START IT AND IT WON'T TURN OFF.
Air Bags
Filed Jan 12, 2020CA
DRIVERS SIDE LOW BEAM HEADLIGHT WIRING HARNESS AND PLUG HAVE MELTED AND I HAVE HAD REPLACED AND IT HAPPENS AGAIN. THE AIR BAG WARNING LIGHT KEEPS COMING ON, SAYING SERVICE AIRBAGS NOW. ALL THE SPEAKERS IN THE CAR HAVE QUIT WORKING, BUT IF YOU OPEN AND CLOSE DRIVERS SIDE REAR DOOR THEY WILL WORK UNTIL YOU HIT A BUMP IN THE ROAD.
Exterior Lighting
Filed Jan 6, 2020176,000 milesOH
RIGHT HEADLIGHT DOESN'T WORK. MECHANIC WENT TO REPLACE A PART AND THE WHOLE HARNESS WAS MELTED.
Air Bags
Filed Dec 18, 2019148,564 milesOK
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE SUN ROOF LEAKED EACH TIME IT RAINED. THE WATER TRAVELED ACROSS THE TOP OF THE VEHICLE, ONTO THE WINDSHIELD, AND INTO THE DASHBOARD. THE VEHICLE WAS TAKEN TO STUTEVILLE CHEVROLET BUICK GMC OF PONCA CITY (3330 N 14TH ST, PONCA CITY, OK 74601, (580) 749-5976) WHERE THE BODY CONTROL WAS REPLACED; HOWEVER, THE FAILURE CONTINUED. THE CONTACT STATED THAT THE VEHICLE NEEDED A NEW BATTERY DUE TO THE WATER THAT WAS LEAKING ONTO THE BATTERY. THE BATTERY WAS REPLACED. THE CONTACT ALSO STATED THAT THE PPM CHIP FOR THE AIR BAG WAS MISSING, WHICH CAUSED THE AIR BAG WARNING INDICATOR TO ILLUMINATE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS). THE CONTACT ALSO STATED THAT THE VEHICLE WOULD LURCH FORWARD WHEN IN PARK OR DRIVE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 148,564.
Air Bags
Filed Dec 6, 2019146,000 milesIL
SERVICE AIRBAG LIGHT COMES ON AT RANDOM. EVEN IF A PERSON IS SITTING IN THE PASSENGER SEAT, THE PASSENGER SEAT AIRBAG SHOWS OFF. TOOK IT TO A DEALER AND THEY SAID THAT THE PASSENGER PRESENCE MODULE NEEDS REPLACED AND WOULD COST ABOUT $800.00 TO REPAIR IT AND THAT THE PASSENGER SIDE AIRBAG WOULD NOT DEPLOY IF WAS INVOLVED IN A CRASH.
Exterior Lighting
Filed Nov 27, 201999,865 milesHI
[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air Bags
Filed Oct 8, 201930 milesOR
WATER LEAK FROM SUNROOF
Air Bags
Filed Sep 24, 201984,000 milesIL
WHEN I FIRST GOT THE VEHICLE IN 2017 IT WAS ALWAYS PARKED IN THE GARAGE SO THE PROBLEM WASN'T NOTICED UNTIL I STOPPED USING THE GARAGE. WHEN IT RAINS A LOT WATER IS LEAKING THROUGH THE FRONT SUNROOF WHICH IS THEN DRAINING UNDERNEATH THE HOOD OF THE CAR IN THE ELECTRICAL AREA AND FINALLY LEAKING THROUGH THE FRONT PASSENGER SIDE FLOOR BOARDS. IT CAUSED ELECTRICAL ISSUES WITH THE OUTLOOK BECAUSE OF THE INITIAL SUNROOF 'CLOG'. ALSO THE CAR COULD BE DRIVEN BUT WHEN YOU TURNED OFF THE VEHICLE IT WOULD NOT SHUT DOWN. I'VE SEEN MANY ISSUES OF THE SAME PROBLEM THAT OTHER OWNERS ARE HAVING AS WELL WITH THEIR OUTLOOKS. IF THE NUMBERS ARE THERE FROM PEOPLE COMPLAINING I'M NOT UNDERSTANDING WHY THIS HASN'T BEEN INVESTIGATED AND TURNED INTO A RECALL. WHAT STARTS AS A SUNROOF LEAK CAN EASILY AND QUICKLY LEAD TO THOUSANDS OF DOLLARS WORTH OF REPAIRS BECAUSE THE WATER IS LEAKING UNDER THE HOOD AREA.
Engine
Filed Aug 6, 2019GA
OIL LEAKING FROM THE FRONT OF THE ENGINE. I THINK ITS AN INTERNAL LEAK
Power Train
Filed Jul 4, 201967,430 milesNY
DEAR NHTSA, PLEASE FIRST REFER TO THIS KNOWN ISSUE: NHTSA ID NUMBER: 10126145 MANUFACTURER COMMUNICATION NUMBER: GCUS-9-2635 14404B ' SPECIAL COVERAGE.BULLETIN. THIS WAS AN OFFER FROM GM TO REPAIR THIS KNOWN DEFECT IF IT OCCURED EITHER BEFORE 120K MILES OR 10 YEARS. MY WIFE'S 2008 SATURN OUTLOOK IS USED FOR KID TRANSPORTATION AND LOCAL TRIPS MOSTLY SO SHE NEVER PUTS ON THAT MUCH MILEAGE. THIS VEHICLE WENT INTO SERVICE IN OR AROUND 10/2008. ON OR AROUND MARCH 1, 2019 HER OUTLOOK BEGAN TO EXPERIENCE ISSUES CONSISTENT WITH THIS GM TSB, FAILURE OF THE 35R WAVE PLATE, A KNOW ISSUE DOCUMENTED BY GM.THE THING WOULD JERK AND SHAKE IN REVERSE, WOULD EITHER FAIL TO SHIFT INTO 3RD OR 5TH OR IF IT DID, WHINE AND SHOW NO ACCELERATION IN THE LEAST. IT HAPPENED ABOUT 10 TIMES, ON LOCAL ROADS AND ON THE HIGHWAY, VERY DANGEROUS. I TOOK THE VEHICLE IN TO OUR LOCAL CHEVY DEALER AND WAS TOLD THAT THE TRANSMISSION WAS SHOT, ONLY 67K MILES AND IT NEEDED TO BE REPLACED. I ASKED THE SERVICE WRITER ABOUT HAVING THE TRANSMISSION REPAIRED RATHER THAN REPLACED. HE REALLY RECOMMENDED A FACTORY REBUILT UNIT. WE WERE LITERALLY 120 DAYS, 4 MONTHS OUTSIDE OF THE WARRANTY COVERAGE PERIOD ON THIS ISSUE. SATURN/GM WOULD NOT BUDGE AND TOLD ME THAT AT SOME POINT I HAD TO OWN THE RESPONSIBILITY OF THE REPAIR! REALLY? ON A KNOW ISSUE THAT WAS OUTLINED IN THE TSB AS, "UPON FAILURE ONLY" SHOULD I BRING MY VEHICLE IN FOR REPAIR. HOW IS THIS FAIR? I HAVE NO IDEA WHAT I EXPECT FROM THE NHTSA, BUT TO SIMPLY KNOW THAT GM
Structure › Body
Filed Jun 14, 2019190,000 milesTX
TAKATA RECALL....WATER LEAKS INTO THE CAR BEHIND KICKER PANEL ON PASSENGER SIDE GOING DIRECTLY INTO THE FUSE/RELAY BOX. IT LEAKS IN ALL DOOR JAMS AND THE REAR LIFTGATE AREA. I HAVE PROBLEMS WITH MY CAR NOT SHIFTING. THROWING CODE P2723 WHICH IS TRANSMISSON PRESSURE CONTROL SHIFT SOLENOID E. I BELIEVE ITS DUE TO WATER GETTING INTO THE FUSE BOX BECAUSE THERE IS A CONSTANT DRAIN ON MY BATTERY AND WHEN TESTING THE FUSES WITH A TEST LIGHT NOT ALL OF THEM SEEM TO BE GETTING A GOOD CONNECTION DUE TO ALL THE CORROSION. ALSO SUNROOF LEAKS. ALL DOOR CIRCUITS GET WET. I HAVE TO DRY EVRYTHING OUT BEFORE I CAN START IT. THE CARPET SMELLS AND ITS FULL OF RUST. COMMON SENSE WOULD TELL YOU THAT THIS CANNOT BE GOOD FROM ANY ASPECT. IM TO THE POINT TO GOING UP TO GM AND MAKING THEM LOOK REALLY BAD BECAUSE THIS IS UNACCEPTABLE. I CANNOT BELIEVE WITH SO MANY COMMON PROBLEMS THERE IS YET TO BE A RECALL. I HATE GM AND NEVER WILL I EVER PURCHASE ANY GM PRODUCT NOR WILL I HAVE ANYTHING GOOD TO SAY ABOUT GM. WHEN ALL THIS OCCURED MY CAR WAS OUTSIDE EITHER IN MY DRIVEWAY OR A PARKING LOT OR DRIVING DOWN THE ROAD. I HAVR TO COVER THE CAR UP. THE ENTIRE CAR. I BOUGHT THE CAR SOMETIME LAST YEAR. I NOTICED THIS WAS HAPPENING ABOUT 4-5 MONTHS AFTER PURCHASE. IVE TRIED FIXING IT MYSELF AND I JUST FAIL EVERYTIME AND ITS RIDICULOUS.
Exterior Lighting
Filed May 30, 2019100,000 milesTX
HEADLIGHT BULB KEEPS BLOWING OUT AND SOMETIMES WHEN CHANGED COMES ON AND OFF INTERMITTENTLY. HAVE CHANGED BULBS NUMEROUS TIMES BUT CONTINUES TO HAPPEN. BULBS SEEM EXTREMELY HOT WHEN THEY BLOW. WE HAVE HAD IT REWIRED NUMEROUS TIMES BUT LOOKS LIKE WIRES FROM HARNESS ARE DIFFERENT GAUGES THAN REPLACEMENTS. THIS IS DANGEROUS BECAUSE I NEVER KNOW WHEN I WILL BE WITHOUT A HEADLIGHT. THEY ARE DIM AND EVEN WHEN REPLACED BY SILVERSTAR ULTRA, THEY REMAIN DIMMER THAN MOST VEHICLES. I KNOW THIS BECAUSE I CAN SEE THEIR HEADLIGHTS MORE THAN MINE WHEN THEY ARE BEHIND ME. I CANNOT SEE THE ROAD HARDLY AT ALL WHEN DRIVING WITH ONE HEADLIGHT.
Air Bags
Filed May 24, 2019TX
POWER STEERING RANDOMLY GOES OUT AND RETURNS CAUSING JERKY LURCHING TURNS COUPLE YEARS NOW SINCE REACHING OVER 100K MILEAGE, HAVE 173K MILES CURRENTLY. IS NOW LEAKING FLUID. PCV VALVE REPLACED TWICE, NOT RECALLED BUT MECHANICS HAVE SAID IT'S COMMON FOR MY VEHICLE, CAUSES HESITATION WHILE IDLING LIKE IT'S TRYING TO STALL OUT. HAVE HAD TO PUT FOOT ON BRAKE AND REV GAS AT STOPLIGHTS. AIRBAG LIGHT HAS BEEN ON FOR YEARS, PASSENGER SIDE DOESN'T DETECT. ALTHOUGH RECALL, DEALERSHIP WANTS TO CHARGE DIAGNOSTIC FEES EVEN WHEN I HAD DONE FOR FREE AT LOCAL PARTS STORE AND GAVE THEM CODE, THEY SAY HAVE TO DO THEIR OWN. PASSENGER WINDOW DOES NOT ROLL DOWN, BUT DOES ROLL UP, WITH DRIVER'S SIDE CONTROLS, DOES WORK WITH PASSENGER SIDE CONTROLS. SOMETIMES DRIVER'S SIDE WINDOW STICKS TOO EITHER UP/DOWN HAVE TO BANG ON DOOR FOR IT TO ENGAGE. SPEAKERS HAVEN'T WORKED PROPERLY IN YEARS EITHER.
Air Bags
Filed May 10, 2019134,000 milesCO
BAUGBT THE VEHICLE MARCH 10 2019 NO AIR BAG CRACKED STEERING WHEEL SUNROOF LEAKS BAD UNDER GLOVEBOX FUSE SECTION HAS RUST POWDER. STERO GOES ON AND OFF ONLY ONE KEY WORKS TO START ONE WORKS TO OPEN DOOR HEATER DONT WORK IM FRONT. BAUGHT IN PUEBLO COLORADO ONLY DRIVE AS FAR AS WALSENBURG CO AND BACK TO PUEBLO N9 FURTHER BAD GAS MILLAGE
Visibility › Sun/Moon Roof Assembly
Filed Apr 22, 2019148,000 milesPA
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE SUN ROOF LEAKED WHEN IT RAINED AND WATER ENTERED THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND REPAIRED TWICE, BUT THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 148,000.
Electrical System
Filed Mar 15, 2019NC
MY SUNROOF WAS LEAKING IN MY CAR AND CAUSED AN ELECTRICAL PROBLEM THE AUTO SHOP SAID IT WOULD COST 7000 TO FIX IT
Electronic Stability Control (esc)Fire
Filed Feb 14, 201980,000 milesKY
ISSUES WITH MY OUTLOOK ALTERNATOR CAUGHT ENGINE ON FIRE, ELECTRICAL ISSUES WITH STABILIZER/TRACKING CONTROLS, WINDOWS/MIRROR AND MAINLY CHECK ENGINE LIGHT COMES ON WHILE DRIVING AND TRANSMISSION SLIPS INTO LOW OR 2ND GEAR. I HAD TO PULL TO EMERGENCY LANE AND HAVE VEHICLE TOWED TWICE. DEALER STATES ITS AN ISSUE WITH OBD/OBI CODES AND CLEARS CODE. VEHICLE CONTINUES TO DO THIS ALMOST DAILY, WEEKLY. WATER LEAKS THROUGH SUNROOF, FRONT WINDOW GLASS, UNDER DASH ON FEET OF DRIVER AND PASSENGER; WATER LEAKS VIA DVD SYSTEM WHILE DRIVING AND STATIONARY. ALTERNATOR CAUGHT ON FIRE WHILE DRIVING AND I COASTED INTO A DRIVEWAY AND LIFTED HOOD THE FLAMES STARTED, FIRE DEPT. CONTACTED IMMEDIATELY TO PUT OUT. DAMAGE TO VEHICLE WIRES, TUBES, ETC UNDER HOOD. PASSENGER SIDE FRONT WINDOW AND MIRROR WILL NOT PUSH OUT OF ROLL DOWN DUE TO ELECTRICAL ISSUE DRIVING AND STATIONARY. RECALL ON STRUTS FOR AUTO LIFT GATE, BUT REAL ISSUE IS MODULE TO LIFT LIFTGATE WAS A FEE TO BE REPAIRED. WHAT DID RECALL COVER WITH LIFT GATE? THESE ISSUES HAPPEN NO STOP SINCE 2012 WHEN VEHICLE WAS PURCHASED USED. I DROVE ON INTERSTATE AND AND CHECK ENGINE LIGHT CAME ON, TRANSMISSION WENT TO LOW GEAR AND I ALMOST WAS HIT BECAUSE VEHICLE JERKED WHEN THIS HAPPENED AND POWER/SPEED INSTANTLY DROPPED.
Air Bags
Filed Jan 28, 2019GA
AIRBAGS LIGHT HAS BEEN STAY ON FOR A WHOLE YEAR SINCE WE BOUGHT IT IN AUGUST 2017 AND WE COULDN'T FIGURE IT OUT WHY IT STAYS ON. BRAKES LIGHT KEEPS COMING ON AND OFF AND WE HAD THE BRAKES SHECKED AND EVERYTHING IS FINE. STABILITY TRASK LIGHT KEEPS TURNING ON AND OFF. WHY??
Unknown or Other
Filed Jan 5, 2019PA
IN 2015 I MY TRANSMISSION MALFUNCTION. I TOOK IT TO THE GMC DEALERSHIP, WHICH I CAME OUT OF POCKET EXPENSE OF $1500.00 DUE TO THE EXPIRATION OF MY WARRANTY. THEN A YEAR LATER, I RECEIVED A NOTICE REGARDING REPAIRING THE TRANSMISSION AND I WAS GIVEN A REFUND (REPLACEMENT HAS BEEN ALREADY DONE). NOW AS OF DECEMBER, 2018, I HAVE BEEN EXPERIENCING THE SAME ISSUE WITH MY TRANSMISSION. I CALLED GMC REGARDING MY TRANSMISSION AGAIN, AS WAS TOLD THAT THE WARRANTY OF THE LAST REPAIR HAS EXPIRED JUNE, 2018. WITH SO MUCH FRUSTRATION, I TOOK MY VEHICLE TO THE GMC TO BE CERTAIN THAT THIS IS THE ISSUE I AM DEALING WITH. GMC ADVISED ME THE REPORT OF MY TRANSMISSION (THE TCC CONVERTER) IN THE TRANSMISSION IS BAD. THEY ADVISED ME TO GET A NEW TRANSMISSION FOR THE COST OF $4K WHICH IS WAY OUT OF MY RANGE. I ASK. IF THERE IS ANY ASSISTANCE TO HELP ME MAKE THIS REPAIR ON MY VEHICLE AND WAS TOLD NO. THIS LEAVES ME IN A POSITION OF FRUSTRATION WITH GMC WHERE AS THEY DID NOT WANT TO EXTEND ANY HELP. THIS IS WHY I WRITE THIS COMPLAINT TO INVESTIGATE IF OTHERS MAYBE EXPERIENCING THE SAME AND A RECALL CAN BE PUT INTO PLACE FOR REPAIRS FOR THE TRANSMISSION.
Power Train
Filed Nov 19, 2018203,700 milesOH
I WAS ON A 4 LANE HIGHWAY, AND THE VEHICLE ACTED AS IF IT WAS IN NEUTRAL ALL OF A SUDDEN, AND SLOWED DOWN WHILE MAINTAINING HIGH RPMS AND WOULD NOT GO ABOVE 10 MPH. I HAD TO PULL TO THE SIDE OF THE ROAD BEFORE BEING HIT BY TRAFFIC BEHIND ME. THE CHECK ENGINE LIGHT CAME ON, AND I TOOK THE VEHICLE TO HAVE IT CHECKED. A CODE WAS PUT OUT OF IT FOR THE SHIFT SOLENOID FOR GEARS 1-2 BEING 'STUCK ON'. AFTER HAVING THE FLUID CHANGED AS STATED FOR A POSSIBLE CAUSE, EVERYTHING RETURNED TO NORMAL AND THE CHECK ENGINE LIGHT WENT OFF. TODAY, ON 11/19/2018, I WAS ON THE INTERSTATE AND EXPERIENCED THE SAME PROBLEM AND HAD TO ATTEMPT TO MAKE A SAFE EXIT. THROUGH ONLINE RESEARCH, AND AUTO MECHANICS, THIS ISSUE IS HAPPENING A LOT WITH THESE SPECIFIC VEHICLES, AS WELL AS SIMILAR MODELS FROM OTHER MAKES AND THERE HAS YET TO BE A RECALL. THIS IS AN EXTREMELY DANGEROUS SITUATION TO BE IN.
Structure › Body › Roof and Pillars
Filed Nov 9, 2018GA
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WATER ENTERED THE VEHICLE FROM THE ROOF. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE CONTACT DETECTED THE SOUND OF WATER MOVING AROUND IN THE ROOF. THE CONTACT NOTICED THAT THE ENTIRE FRONT DRIVER SIDE AREA WAS WET. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Power Train
Filed Oct 23, 2018110,000 milesCA
I WAS DRIVING ON THE FREEWAY WHEN ALL OF A SUDDEN MY 2008 SATURN OUTLOOK JUST LOST POWER. I PUSHED THE GAS PEDAL BUT NOTHING HAPPENED. AS I WAS PULLING OVER TO THE SIDE OF THE ROAD THE POWER CAME BACK BUT THE ENGINE WAS REVING VERY HIGH AND THE CHECK ENGINE LIGHT CAME ON. I MANAGED TO GET ALMOST HOME WHEN THE GEAR GOT STUCK IN 1ST AND THE TRUCK WOULD NOT ACCELERATE HIGHER THAN 20 MPH. LUCKILY I WAS JUST ABOUT HOME. ONCE I ARRIVED AT MY HOME I TURNED OF THE TRUCK AND TURNED IT BACK ON AND IT WAS FINE. THE MECHANIC COULD NOT FIGURE OUT WHAT IT COULD HAVE BEEN BUT WAS GUESSING IT MAY BE A SPEED SENSOR IN THE TRANSMISSION. ERROR CODES: P0741 & P0700. I HAVE ALSO TAKEN THE TRUCK INTO THE CHEVY DEALERSHIP FOR JERKING AROUND 30-35MPH. THE DEALERSHIP WAS NOT ABLE TO FIX THE PROBLEM.
Power Train
Filed Oct 10, 2018122,800 milesIN
WHILE DRIVING THE VEHICLE ON PUBLIC ROAD THE TRANSMISSION FAILED IN 3RD GEAR WITHOUT WARNING WHILE IN MOTION AND I WAS UNABLE TO GET VEHICLE TO SAFE PLACE OFF OF THE PUBLIC ROAD WITHOUT ASSISTANCE. IF THIS HAD HAPPENED ON A FREEWAY THE RESULT COULD HAVE RESULTED IN INJURY OR DEATH. VEHICLE TOWED TO REPAIR CENTER AS IT WOULD NOT MOVE UNDER ITS OWN POWER. REPAIR CENTER CONFIRMED THAT PARTIAL FORWARD GEARS WERE NOT OPERABLE AS WELL AS REVERSE GEAR. ISSUE WAS IDENTIFIED TO BE CONSISTENT WITH A KNOWN ISSUE FOR THIS VEHICLE PLATFORM WITH 6 SPEED TRANSMISSIONS OF A FRACTURED WAVE PLATE. REPAIR CENTER REPLACED THE TRANSMISSION AND VEHICLE CURRENTLY WORKING FINE FOR LAST 6000 MILES. AT THE TIME OF THE TRANSMISSION FAILURE THE VEHICLE HAD JUST OVER 122,000 MILES ON IT AND HAD BEEN IN SERVICE FOR ABOUT 10 YEARS AND 2 MONTHS
Service Brakes
Filed Oct 7, 2018160,000 milesMN
BOUGHT FROM STERLING MOTORS IN WATERTOWN SD, IN 2017. TRADE IN WAS 2000, PLUS 500 DOLLARS CASH, FOR A 2008 SATURN OUTLOOK XR AWD. LOAN WAS FOR 10000 AFTER THE 2500 TRADE/PAYMENT. HAD 160000 MILES NOW HAS 180000. WITHIN LESS OF A WEEK CHECK ENGINE LIGHT COMES ON, STABILITRAC, SERVICE AIR BAG, TIMING CHAIN, TRACTION CONTROL ALL CAME ON. AS OF 2018 WE HAVE REPLACED ALL FOUR TIRES, BRAKES. STRUTS, ROTORS, TIE RODS, BATTERY, CO2 SENSOR, THERMOSTAT, AND A FEW OTHER THINGS. IT STILL NEEDS POWER STEERING PUMP, TIMING CHAIN FIX, CV JOINTS REPLACED AND WHO KNOWS WHAT ELSE. I'VE COMPLAINED TO THE DEALER AND HE TOLD ME I CAN NOT TRADE BACK, AND WHEN WE BOUGHT IT HE SAID IT PASSED THE SUSPECTION TEST AND CLAIMED NOTHING WAS WRONG WITH IT. HE HAD TO TOP OF THE POWER STEERING FLUID AS IT WAS WHINING AND LOW, SAID THAT IT WAS BECAUSE THEY FLUSHED IT. SO NOW UPON TURNING IT HAS THIS WEIRD RUBBING VIBRATION AND LOUD SOUND, IT SHAKES AT ALL SPEEDS, IT LOSES POWER WHILE DRIVING STUTTERS AT LOW SPEEDS, PASSENGER WINDOW BUTTON DON'T WORK, LOUD NOISES WHEN IDLING, WHINING NOISE FROM POWER STEERING EITHER JUST FROM STATIONARY OR DRIVING. IT TAKES FOREVER TO PASS SOMEONE AS IT ALMOST STALLS WITH THE GAS PEDAL ALL THE WAY TO THE FLOOR. IT HAS A WEIRD CHEMICAL SMELL WHEN USING HEATER. THIS SATURN OUTLOOK IS UNRELIABLE, VERY UNSAFE EVEN AFTER FIXING WHAT I HAD ALREADY FIXED. I HAVE AN INVOICE FOR THE REPAIRS FROM WATERTOWN FORD DEALERSHIP IN SOUTH DAKOTA. STERLING MOTORS WILL NOT HELP, SAID THEY COULD F
Air Bags
Filed Aug 16, 2018169,000 milesWV
I PUR HASED THIS SUV FROM.ALLMANS IN MARTINSBURG WV EARLY MARCH OF 2018. MY SERVICE AIRBAG STABIL BRAKES ALL LIGHT COME ON. MY AXLES ARE READY SNAP. WHILE IM DRIVI G MY CAR DASH LIGHTS WILL COME ON AND MY CAR WILL SLOW DOWN AUTOMATICALLY
Power Train
Filed Aug 5, 2018125,000 milesCO
AFTER PULLING INTO MY DRIVEWAY AND PUTTING MY CAR IN PARK, I TURNED THE CAR OFF AND TOOK THE KEY OUT OF IGNITION. AS I TOOK MY FOOT OFF THE BRAKE, THE CAR IMMEDIATELY BEGAN TO ROLL BACKWARDS AND I SLAMMED ON THE BRAKES. I ALMOST HIT MY SON WHO HAD ALREADY EXITED THE VEHICLE. I ATTEMPTED TO RESTART THE CAR BUT IT WOULD NOT START. THE CAR APPEARED TO BE IN PARK BUT WOULD ROLL BACK AS SOON AS I TOOK MY FOOT OFF THE BRAKE. I COULD REMOVE THE KEY FROM THE IGNITION. THE DOOR LOCKS DID NOT UNLOCK AUTOMATICALLY AS THEY USUALLY DO. I ENGAGED THE EMERGENCY BRAKE IN ORDER TO KEEP THE CAR FROM ROLLING. THE SHIFT CABLE NEEDED REPLACED DUE TO A FRACTURE OF THE LOCKING TABS. THERE HAS BEEN A SIMILAR RECALL FOR DIFFERENT YEARS AND MODELS SEE GM RECALL NO. 12106
Air Bags
Filed Aug 2, 201887,000 milesIN
UPON RAINING VERY HARD WATER LEAKS INTO THE CABIN OF THE SUV VIA BEHIND THE EMERGENCY BREAK,AIRBAG PORTS AND FROM UNDER THE GLOVE BOX ONTO THE FLOORBOARDS. MY VEHICLE STAYS ON WHEN THE KEY IS OUT OF THE IGNITION. THERE NEEDS TO BE A RECALL ON THIS ASAP. THE WATER LEAKS IN WHILE DRIVING IN THE RAIN AS WELL AS IF THE VEHICLE IS SITTING OUTSIDE WHILE ITS RAINING.
Complaints 1-50 of 633, newest first, reproduced as filed.
Owners filed 633 complaints with NHTSA; there are too few Outlook years on record to rank this one against the others. The most common complaint is about the headlights (29%).
What is the most common problem with the 2008 Saturn Outlook?
The headlights: 185 of the 633 complaints (29%) are about it. The typical report comes at 45,000 miles.
How many recalls does the 2008 Saturn Outlook have?
5 safety recalls on file with NHTSA, the most recent filed Jun 30, 2015. The largest, 10V240000, covered 1,365,070 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2008 Saturn Outlook problems start?
Half of the complaints that record an odometer reading came in before 60,000 miles. For the headlights the midpoint is 45,000 miles.
Has NHTSA investigated the 2008 Saturn Outlook?
Yes, 2 times. The latest, DP12003 ("Loss of Headlamp Illumination"), was opened Jun 4, 2012 and closed Jul 24, 2014.
Are there service bulletins for the 2008 Saturn Outlook?
The manufacturer filed 1,059 technical service bulletins and other notices for it with NHTSA, most of them about the electrical system (168), the engine (153) and the transmission (67). They include a service campaign, General Communication, filed Aug 26, 2024. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 30, 2015. Source: NHTSA Office of Defects Investigation.