2008 Saturn Outlook complaints

LOW BEAM HEADLIGHTS FAILED WITHIN A SHORT TIME OF EACH OTHER. BOTH HAVE BEEN REPLACED AND WITHIN A MONTH BOTH HAVE FAILED AGAIN. *DT

WE HAVE A 2008 SATURN OUTLOOK AND HAVING PROBLEMS WITH THE DIM LIGHT BULBS BLOWING ON EACH SIDE. I REPLACED THEM 3 DIFFERENT TIMES AND MY WIFE WAS COMING HOME FROM WORK THE OTHER NIGHT AND BOTH DIM HEADLIGHTS BLEW AT THE SAME TIME. I CARRIED IT TO THE DEALERSHIP AND THEY HAD TO REPLACE BOTH LIGHT HARNESSES AND THEY WANT TO CHARGE ME 300 DOLLARS FOR WHAT OUGHT TO BE A SAFETY RECALL. THERE ARE PAGES OF COMPLAINTS ON THE COMPUTER OF EVERY BODY HAVING THE SAME PROBLEMS. *TR

I HAVE A 2008 SATURN OUTLOOK. PURCHASED IN FEBRUARY 2008. THE FRONT PASSENGER HEADLIGHT WENT OUT IN THE END OF JANUARY 2010. IT WAS REPLACED ON FEB 6, 2010. I WAS ALSO TOLD THAT THE HEADLIGHT SOCKET IS BURNED AND MAY NEED REPLACEMENT. IT IS NOW MARCH 16, 2010 AND THIS MORNING THE SAME HEADLIGHT IS OUT AGAIN!. THE COST TO REPLACE ONCE AGAIN IS ALMOST THE COST OF THE CAR PAYMENT AND NOW MOST LIKELY IT WILL COST MUCH MORE SINCE I WILL HAVE TO REPLACE THE SOCKET TOO. I MADE IT A POINT TO TURN OFF MY LIGHTS DURING THE DAY AFTER THE REPLACEMENT DUE TO THE RESPORT OF THE SOCKET YET IT STILL BURNED OUT. I HAVE READ THAT THERE ARE A NUMBER OF OUTLOOK OWNERS WITH THIS SAME ISSUE. *TR

I OWN A '08 SATURN OUTLOOK THAT HAD TWO (2) HEADLIGHT WIRING HARNESSES MELT CAUSING BOTH HEADLIGHTS TO NOT WORK. CONTACTED THE DEALERSHIP AND THEY STATED THAT THIS IS AN ONGOING PROBLEM WITH THIS VEHICLE BUT THERE HAS BEEN NO RECALL. EXACT TERM THAT WAS USED WAS "CAMPAIGN", BUT NOT RECALL. $477.00 PARTS / LABOR TO HAVE MY HEADLIGHTS WORK AGAIN. THIS IS A HUGE SAFETY ISSUE DUE TO THERE ARE NO SIGNS OF THIS PROBLEM OCCURRING FOR YOU TO ALLEVIATE THE PROBLEM. AND THE ONLY WAY TO ACCESS THE HEADLIGHT ASSEMBLY IS TO REMOVE THE WHOLE FRONT FASCIA (BUMPER) FROM THE VEHICLE. OF COURSE BOTH HEADLIGHTS WENT OUT AS I WAS DRIVING DURING NIGHTTIME HOURS IN THE DARK. PLEASE HELP MAKE THIS A SAFETY RECALL, DUE TO THE HUGE SAFETY CONCERN THIS POSES. *TR

I PURCHASED THIS 2008 VEHICLE IN JULY 2008, USED BUT "NEW" WITH A BIT OVER 16,000 MILES ON IT FROM A DEALERSHIP IN SYRACUSE THAT IS NO LONGER ACTIVE. MY VEHICLE HAS ALWAYS BEEN WELL CARED FOR AND SERVICED ACCORDINGLY. STARTING JAN. 31, 2010, THE ENGINE BEGAN TO MAKE A LOUD KNOCK. IT DID NOT MATTER IF I WARMED THE VEHICLE, OR IF IT WAS WARM WEATHER OR COLD. ON SOME INSTANCES IT SEEMED TO NOT ACCELERATE ON THE HIGHWAY AS IT SHOULD. OFTEN HESITATING TO "GO". IT HAS BEEN INTO THE DEALERSHIP FOUR DIFFERENT OCCASIONS, FOR A TOTAL OF 21 DAYS OUT-OF-SERVICE CUMULATIVELY, SOON TO BE MORE. THE FIRST TIME THEY GAVE IT BACK THE NEXT DAY AS THEY STATED THEY COULD NOT DUPLICATE THE NOISE. THREE DAYS LATER THE KNOCK WAS BACK. THE SECOND TIME IT WENT IN THEY HAD FOR 7 DAYS, COULD NOT DUPLICATE. 2 DAYS LATER BACK AGAIN...THE THIRD TIME THE DEALERSHIP LOCALLY HERE PUT A NEW TIMING CHAIN IN. THEY SAID IT WAS "SLACK". HOWEVER, THIS DID NOT FIX THE ISSUE. IT WAS SUPPOSED TO GO BACK IN FOR THE SAME ENGINE KNOCKING, ETC. BEFORE IT COULD GO IN I WAS DRIVING AT NIGHT WITH SMALL CHILDREN IN THE CAR ON A HIGHWAY AND HAD NO HEADLIGHTS. AFTER TAKING IT TO THE DEALERSHIP THEY SAY THE WIRING HARNESS MELTED AND THEY HAVE NO IDEA WHY. THEY TAKE THE VEHICLE IN AGAIN FOR A FOURTH TIME. TELL ME ITS FIXED. NEW WIRING HARNESS. PICK UP VEHICLE..SAME ENGINE KNOCK PRESENT. THEY NOW SAY MAYBE ITS A LIFTER? CAM? DON'T HAVE PARTS. GIVE ME THIS SAME VEHICLE TO CONTINUE TO DRIVE. SOMETHING IS FISHY HERE. HOW MANY VEHICLE

SATURN OUTLOOK XR HEADLIGHTS WENT OUT WHEN WIRE ON LEFT FRONT HEADLIGHT MELTED WIRING.. THIS HAPPENED IN JANUARY 2010 WHEN THE RIGHT FRONT WENT OUT AND MELTED THE WIRING. COST TO REPLACE THE ONE IN JANUARY $640.00 AND WAS TOLD TODAY TO REPLACE THE LEFT FRONT WILL BE $750.00. THIS IS A DEFECT AND SHOULD BE RECALLED AS YOU CAN LOOK AT MANY WEB SITES AND MANY PEOPLE ARE HAVING THIS PROBLEM. WE NOTICED THAT THIS ONLY HAPPENS WHEN THE LIGHTS ARE ON HIGH BEAM ONLY. *TR

WIRING HARNESS ON 2008 SATURN OUTLOOK MELTED CAUSING HEADLIGHTS TO NOT WORK. *TR

2008 SATURN OUTLOOK LOW BEAM HEADLIGHT GOING OUT. VARIOUS SATURN SITES HAVE REGISTERED COMPLAINTS ABOUT DEALERS CHARGING $600/$800 TO REPLACE LIGHT BULB. SEEMS UNDERLYING PROBLEM PERTAINS TO THE WIRING HARNESS MELTING. THIS IS A SAFETY PROBLEM WITH HEADLIGHTS CONTINUING TO BURN OUT. REF: TSB #09-08-42-004. DOCUMENT ID: 2284787. *TR

FAX FWD (FL) CO-OWNERS OF A 2008 SATURN OUTLOOK WITH A DEFECTIVE SUNROOF, REQUESTING GM REIMBURSE REPAIR COST FOR GM MFR DEFECT, REPLY TO TALLAHASSEE, FL OFC. *TGW THE CONSUMER WOULD LIKE TO BE REIMBURSED FOR THE EXPENSES INCURRED TO FIX A LEAK IN THE SUNROOF. THE VEHICLE STARTING LEAKING IN JUNE 2008 AND THE DEALER ALLEGEDLY FIXED IT. THEY ADDED EXTENSIONS TO THE DRAIN. THE CONSUMER BELIEVED THE VEHICLE WAS DESIGNED POORLY WITH DRAINS AND TUBES THAT WERE TOO SHORT. IT STARTED LEAKING AGAIN AND HAD TO BE TAKEN BACK SEVERAL MONTHS LATER. AGAIN, THE DEALER CLAIMED IT WAS FIXED AGAIN. HOWEVER, IT STARTED LEAKING AGAIN IN JANUARY 2009. GM INFORMED THE CONSUMER TO TAKE IT TO ANOTHER DEALER, BUT THEY WOULD NOT BE RESPONSIBLE FOR THE COST OF FIXING THE DEFECT. IT LEAKED AGAIN ON FEB 12TH.*JB

HEADLIGHT WIRING HARNESS KEEPS FAILING ON 2008 SATURN OUTLOOK, BOUGHT IT USED, BEEN REPAIRED TWICE, BURNED OUT AGAIN. *TR

2008 SATURN OUTLOOK-LOW BEAM LIGHT OUT AT 42,000 MILES, WIRING HARNESS MELTED, OVER $400 TO REPAIR. PRETTY EXPENSIVE CONSIDERING THIS IS A CRITICAL PART OF YOUR CAR. *TR

HEADLIGHT WIRING HARNESS MELTED. PASSENGER SIDE AND DRIVER SIDE. *TR

I WAS HAVING PROBLEMS WITH MY HEADLIGHTS AND WHEN I BROUGHT INTO THE SHOP I WAS TOLD THE WIRES WERE MELTED TOGETHER AND WOULD NEED TO REPLACE THE HARNESS. I JUST BOUGHT THIS TRUCK IT WAS AN 08 WHEN I BOUGHT IT AND IT WAS ONLY 7 MONTHS OLD FOR ME NOT EVEN 2 YRS OLD TO DATE AND THIS IS THE SECOND MAJOR THING I HAVE GO WRONG IN A SO CALLED RELIABLE VEHICLE. *TR

2008 SATURN OUTLOOK DRIVERS SIDE HEADLAMP SHORTED OUT. ALREADY REPLACED LAMP AND IT SHORTED OUT AGAIN. VERY COMMON PROBLEM. *TR

THE DRIVER SIDE HEADLIGHT WENT OUT, CHANGED LIGHT BULB THE LIGHT BULB WAS GOOD. LESS THAN A WEEK LATER THE PASSENGER SIDE HEAD LIGHT WENT OUT. WHILE THE DRIVER SIDE CAME BACK ON. 2 WEEKS LATER BOTH WENT OUT, WENT IN TO CHANGE LIGHT BULBS AGAIN AND THE PASSENGER SIDE CAME BACK ON. ON 01-22-10 I HAVE NO HEAD LIGHTS. WENT AND MOVED THE LIGHT LIKE I WAS GOING TO REPLACE THE BULB AND THE PASSENGER LIGHT CAME BACK ON AND STILL NO DRIVER SIDE HEAD LIGHT.*CW

THE LOW BEAM HEADLIGHTS ON MY 2008 SATURN OUTLOOK INTERMITTENTLY GO OFF OR FAIL TO COME ON. IT HAS HAPPENED TO BOTH SIDES AND CONTINUES TO HAPPEN. *CN

DAYLIGHT/LOW BEAM HEAD LIGHT OUT ON 2008 SATURN OUTLOOK CHANGE BULB AND CHECK FUSE NOT THE PROBLEM. TOOK IT IN TO DEALER UNDER WARRANTY WORK THEY SAID THERE IS A SHORT IN THE HEAD LIGHT ASSEMBLY AND NOT COVERED BY WARRANTY WORK THEY WANT $599 TO FIX. MY WIFE IS THE PRIMARY DRIVER OF THE VEHICLE AND SHE DRIVES AT NIGHT IT'S A BIG SAFETY CONCERN OF MINE. AND MANY OTHER PEOPLE HAVE THE SAME PROBLEM REPORT ON THE INTERNET AND THE DEALERSHIP HAS SAID IT'S A COMMON PROBLEM. *TR

HEADLIGHT ON SATURN OUTLOOK MELTED AND DAMAGED COMPLETE LIGHT FIXTURE WITH NO WARRANTY AND I TO PAY $680.00 TO GET A COMPLETE NEW UNIT INSTALLED. REALLY NO FIRE JUST MELTED AND SMELLED BAD ALONG WITH NO LIGHTS. MANY WEB SITES I VISITED, MANY CUSTOMERS HAVE HAD THE SAME PROBLEM WITH NO ACTION TO REPAIR IT FOR NO CHARGE. *TR

THIS IS A RECURRENCE OF ODI #10226441. CAMS/HEAD OF ENGINE WERE REPLACED FOR THE 3RD TIME BACK IN MAY 2008. NOW, THE VEHICLE IS IN WITH THE DEALER FOR THE 4TH TIME WITH BAD CAMS AND THE REBUILD OF THE ENGINE IS REQUIRED AGAIN (LESS THAN 23,000 MILES ON THE VEHICLE). SATURN CLAIMS THAT IT APPEARS TO BE THE "REAR BANK OF CAMS THIS TIME" BUT IS STILL STRIPPING DOWN THE MOTOR. SATURN, ACADIA AND ENCLAVE USER FORUMS HAVE NUMEROUS COMPLAINTS AGAINST THESE SISTER VEHICLES -- ALL MANUFACTURED BY GM. *TR

TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT UPON INSPECTION, HE NOTICED THAT THE PASSENGER FRONT HEAD LAMP WAS INOPERATIVE. THE VEHICLE WAS TAKEN TO THE DEALER, AND A TECHNICIAN CONCLUDED THAT WIRING HARNESS HAD MELTED AND CAUSED THE BULB TO FAIL. HE THEN ADDED THAT THE OTHER HEAD LAMP WOULD SOON FAIL. THE VEHICLE WAS REPAIRED AT AN EXPENSE OF$ 360.00. THE FAILURE MILEAGE WAS 41,000. THE CURRENT MILEAGE WAS 42,000. UPDATED 10/27/09. *LJ UPDATED 10/29/09.*JB

TL*THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STARTED THE IGNITION AND THE "CHECK ENGINE" WARNING LIGHT INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. IN ADDITION, THE FUEL GAUGE INDICATOR DISPLAYED " EMPTY FUEL" AT ANY GIVEN FUEL LEVEL CAPACITY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION ON TWO SEPARATE OCCASIONS. THE FAILURES WERE CONTRIBUTED TO THE CAM SHAFT SENSOR AND FUEL LEVEL SENSOR. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE CONTACT HAD CONCERNS OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 11,000 AND THE CURRENT MILEAGE WAS 25,000.

TL*THE CONTACT OWNS A 2008 SATURN OUTLOOK. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVERS SIDE HEADLIGHT SUDDENLY STOPPED FUNCTIONING. THE DEALER INFORMED THE CONTACT THAT THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 44400.

TL*THE CONTACT OWNS A 2008 SATURN OUTLOOK. THERE IS AN ODOR INSIDE THE VEHICLE THAT MAKES THE DRIVER AND PASSENGERS ILL. THE CONTACT IS CONCERNED THAT THE ODOR MAY DERIVE FROM A TOXIC SOURCE. THE DEALER CANNOT SMELL THE ODOR; THEREFORE, IT STILL REMAINS. THE CONTACT FOUND PAPER AIR FRESHENERS INSIDE THE VEHICLE AND WONDERED IF THE DEALER WAS AWARE OF THE ODOR PRIOR TO SELLING THE VEHICLE. THE FAILURE MILEAGE WAS 680 AND CURRENT MILEAGE WAS 5,100.

DURING A SNOW STORM MY WINDSHIELD WIPERS STOPPED WORKING. WENT TO DEALERSHIP AND WIPER LINKAGE BECAME DETACHED FROM MOTOR SHAFT CAUSING IT TO BECOME INOPERATIVE. *TR

SINCE I LEASED THIS VEHICLE, I HAVE HAD TO RETURN IT TO THE DEALERSHIP A TOTAL OF 6 TIMES. MY VEHICLE HAS BEEN OUT OF SERVICE FOR REPAIRS FOR APPROXIMATELY 20 CALENDAR DAYS. THE CURRENT MILEAGE ON MY VEHICLE IS 18,654. MY VEHICLE HAS HAD PROBLEMS WITH STEERING, TRANSMISSION, AND THE ELECTRIC SEAT, BUT THE MAIN REASON THAT THE VEHICLE WAS BROUGHT IN FOR REPAIR ON EACH OF THE SIX VISITS IS AS FOLLOWS: WHEN RAINING, WATER APPEARS IN THE FOLLOWING LOCATIONS: (A) PASSENGER SIDE, 2ND COLUMN; (B) PASSENGER SIDE, DIRECTLY BELOW GLOVE COMPARTMENT; (C) PASSENGER SIDE, FLOOR AREA; (D) PASSENGER SIDE DOOR, FLOOR AREA DIRECTLY BELOW DOOR; (E) PASSENGER SIDE WINDSHIELD, DROPPING FROM TOP OF WINDSHIELD AREA ONTO DASHBOARD; (F) PASSENGER SIDE SEATBELT -- COMPLETELY SOAKING WET; (G) PASSENGER SIDE AIRBAG PLUG, WATER DRIPPING OUT FROM EDGES; (H) DRIVER SIDE SEATBELT; (I) DRIVER SIDE WINDOW. PLEASE NOTE THAT THIS DOES NOT HAPPEN EACH AND EVERY TIME IT RAINS; IT HAPPENS EVERY 2 TO 4 TIMES IT RAINS. THE LAST TIME IT WAS BROUGHT IN TO SATURN, SMOKE WAS POURING OUT FROM BELOW THE GLOVE COMPARTMENT AND THERE WAS A VERY BAD "ELECTRICAL" TYPE OF SMELL. THE HEADLINER HAS BEEN REMOVED A COUPLE OF TIMES; THEY HAVE VERIFIED THAT THERE IS DAMPNESS AND A WATER LEAK ABOVE THE HEADLINER, BUT THEY CANNOT REPLICATE OR DETERMINE THE SOURCE OF THE LEAKING. THE DEALERSHIP HAS INFORMED THAT AT THIS POINT THEY CAN DO NOTHING FURTHER TO DETERMINE THE SOURCE OF THE LEAK. THEY STATE THAT AN ENGINEER FROM SATURN MUST LO

SATURN 2008 OUTLOOK STEERING ISSUES. LOUD THUMPING/CLUNKING/GRINDING NOISE HEARD WHEN MAKING A TURN. HAD IT AT THE DEALER 3 TIMES NOW, THEY CAN'T DUPLICATE THE ISSUES SO NOTHING HAS BEEN DONE TO REPAIR. WHEN THIS HAPPENS THE CAR SKIPS WHEN TRYING TO TURN, I NEVER KNOW WHEN THIS IS GOING TO HAPPEN, BUT IT IS SCARY WHEN IT DOES. I AM WAITING FOR IT NOT TO MAKE THE TURN AND THE RESULT BEING AN ACCIDENT AND INJURIES. FROM WHAT I HAVE READ ONLINE, THERE ARE A LOT OF ISSUES WITH THE STEERING AND IN MOST CASES THE CAR BEING RETURNED AFTER MULTIPLE TRIPS TO DEALERSHIP WITHOUT REPAIR AND STATING THE PROBLEM CAN NOT BE DUPLICATED. MY DEALERSHIP HAS SUGGESTED WE OPEN A CASE WITH GM. LAST TIME OF STEERING ISSUE WAS 3/21/09, JUST GOT CAR BACK TODAY WITH NO REPAIR. *TR

I OWN A 2008 SATURN OUTLOOK,SINCE NEW VEHICLE HAS HAD A PROBLEM WITH THE TRANSMISSION.IT OVER REVS WHILE IN THE PASSING MODE AND DOESN'T DOWN SHIFT UNTIL YOU COMPLETELY TAKE YOUR FOOT OFF THE GAS.WHEN ACCELERATING SOMETIMES IT TAKES SECONDS BEFORE ACCELERATING MAKING IT DANGEROUS TO MERGE INTO TRAFFIC.RECENTLY IT FEELS LIKE THE TRANSMISSION IS SLIPPING WHEN YOU ACCELERATE TO GO A UP A HILL. I HAVE TAKEN IT TO THE DEALER NUMEROUS TIMES AND ALL THEY SAY IS ALL THE COMPUTER CODES ARE CORRECT AND THEY CAN'T DUPLICATE THE PROBLEM,SO THERE'S NOTHING WRONG WITH THE VEHICLE. I EMAILED SATURN THIS WEEK AND THEY STATED THEY CONTACTED THE DEALER AND WERE TOLD THE CODES ARE UP TO DATE AND THEY ARE UNABLE TO DUPLICATED THE PROBLEM,SO I ACCOMPLISHED NOTHING. I GUESS THEY'LL WAIT UNTIL THE TRANSMISSION BLOWS UP OR THE VEHICLE IS OUT OF WARRANTY BEFORE THEY TAKE ANY ACTION.FROM THE BLOGS I HAVE READ ON THE INTERNET THIS IS A COMMON PROBLEM WITH THIS VEHICLE AND SATURN TELLS EVERYONE THE SAME THING. I FEEL THIS IS A PROBLEM WITH THE VEHICLE AND THE CONSUMER IS GOING TO BE STUCK WITH THE COST OF REPAIRS ON THIS VEHICLE UNLESS THE US GOVERNMENT INTERVENES. MY VEHICLE ONLY HAS 8,769 MILES ON IT AND THE PROBLEM HAS BEEN THERE SINCE IT WAS NEW. *TR

WHEN IN DRIVE IT ROLLS BACK WHEN STOOPED IF THERE IS ANY ELEVATION. IT IS NOT CONSISTENT SO ROLL BACK IS UNEXPECTED CREATING POTENTIAL ACCIDENTS. SATURN CLAIMS THIS DEFECT TO BE IN ALL OUTLOOK AND NOTHING WILL DONE ABOUT IT. *TR

WINDSHIELD WIPERS STOPPED MIDCYCLE WIPE AND WOULD NOT MOVE UP OR DOWN. THIS HAS OCCURRED TWICE NOW, THE FIRST TIME AROUND APRIL 12TH, 2008 AND NOW TODAY (MAY 7TH, 2008). AFTER THE FIRST INCIDENT THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR SERVICE, WHERE IT WAS DISCOVERED THAT THE LOCKING NUT BETWEEN THE WIPER MOTOR AND THE WIPER LINKAGE HAD COME LOOSE/OFF. THE INCIDENT TODAY CAUSED TWO NEAR MISS ACCIDENTS WHILE MY WIFE GOT THE VEHICLE OFF THE ROAD AND INTO A PARKING LOT AS WE ARE EXPERIENCING EXTREMELY HEAVY RAINFALL. *TR

AT ABOUT 2,000 MILES, ON 2/13/08, CHECK ENGINE LIGHT CAME ON OUT 2--8 SATURN OUTLOOK AND STATED IGNITION PROBLEM (CAM SENSORS). SATURN INDICATED BAD CAMS (DUAL). THEY REPLACED THEM AND BASICALLY REBUILT THE ENTIRE TOP OF MY ENGINE. 2 WEEKS LATER, THE TENSIONER PULLING SNAPPED OFF WHILE I WAS DRIVING, CAUSING LOSS OF STEERING, ELECTRICAL, COOLING, ETC. CAR TOWED. SATURN REPLACED PARTS AND DENIED RELATED TO CAM REPLACEMENT. NOW AT 4,400 MILES ON 5/1/08 CHECK ENGINE LIGHT CAME ON AGAIN. ONSTAR DIAGNOSTICS CALLED AND STATED SAME TROUBLE CODE AS 2/13/08 (CAM SENSORS). WILL CALL SATURN REGIONAL REP. WHO HANDLED OUR COMPLAINT THE FIRST TIME TOMORROW. NOTE: OUR COUSIN HAS SAME SUV BUT THE GMC (ACADIA) WHO HAD THE EXACT SAME PROBLEM WITH THE CAMS ONE MONTH AGO BUT AT 200 MILES. BACK IN MARCH, THE SERVICE DEPT. AT OUR DEALER ALSO SAID WE WERE THE 2ND OR 3 SATURN OUTLOOK THEY REPLACED THE CAMS ON THIS YEAR (2008). *TR

ON APRIL 11, 2008 AT APPROXIMATELY 8:00 P.M. I STOPPED AT COSTCO (WEST HOMESTEAD, PA) FOR FUEL. MY WIFE WAS IN THE PASSENGER SIDE FRONT SEAT WITH THE SEAT BELT ON AND MY SON WAS IN THE 2ND ROW PASSENGER SIDE SEAT WITH THE SEAT BELT ON. THE ENGINE OF MY 2008 SATURN OUTLOOK AWD - XR WAS OFF. MY SON WAS WATCHING A DVD ON THE OUTLOOK'S CEILING MOUNTED PLAYER. HE DECIDED TO CHANGE THE DVD AND DEPRESSED THE RELEASE BUTTON ON THE SEATBELT (LOCATED TO HIS LEFT). THE BUCKLE RELEASED AND HIT HIM IN THE LEFT SIDE OF HIS HEAD AT WHICH TIME MY SON PULLED DOWN ON THE SECTION OF THE SEATBELT COMING FROM THE B POST CEILING TO REATTACH THE BELT BUCKLE AT WHICH TIME THE SEATBELT MADE A LOOP ROUND HIS HEAD AND TIGHTENED AROUND HIS THROAT. HE IMMEDIATELY SAID TO MY WIFE, " MOM, I THINK I HAVE A PROBLEM HERE." SHE REACHED BACK AND PLACED HER HAND BETWEEN THE SEAT BELT AND THE FRONT OF HIS THROAT. THERE WAS ONLY ROOM FOR HER TO GET HER INDEX, MIDDLE AND RING FINGER IN. MY WIFE YELLED " YOUR SON IS STUCK, WE CAN'T GO YET." I WALKED AROUND TO THE PASSENGER SIDE OF THE OUTLOOK TO SEE MY WIFE HOLDING THE SEALTBELT FROM GETTING TIGHTER AROUND MY SON'S NECK. I TRIED TO PULL DOWN ON THE SEAT BELT FROM THE B POST LOCATION, BUT THE MECHANISM WOULD NOT RELEASE THE BELT FORWARD, ONLY BACKWARDS INTO THE HOUSING (WHICH WOULD STRANGLE MY SON). THERE WAS INSUFFICIENT SLACK IN THE BELT TO PERMIT ME TO SIDE IT OVER MY SON'S HEAD. I ASKED MY WIFE TO CALL ONSTAR. SHE GOT A REPRESENTATIVE ON THE LINE WHO ASKED IF WE

I HAVE AN 08 SATURN OUTLOOK THAT WILL ROLL BACK WHILE IN DRIVE ON ANY KIND OF INCLINE. MY WIFE HAS ALMOST HAD A FEW ACCIDENTS IN THE VEHICLE BECAUSE OF THIS, BUT SATURN REFUSES TO FIX THE PROBLEM. THEY SAY IT IS JUST THE WAY THE VEHICLE WORKS AND THAT IS IT. THEY ALSO TOLD ME THAT THERE IS NO RECALL YET SO THEY CAN NOT HELP ME. SOMETHING SEEMS VERY WRONG TO ME, MY FAMILIES LIVES ARE IN DANGER IN THIS VEHICLE BUT SATURN DOES NOT CARE BECAUSE ENOUGH PEOPLE HAVE NOT COMPLAINED? *TR

PASSENGER AIRBAG SYSTEM FAILS TO REGISTER AN ADULT PASSENGER IN THE SEAT, THEREFORE THE SYSTEM IS NOT ALWAYS ACTIVE. THIS IS AN INTERMITTENT PROBLEM. *TR