MY CAR WAS JUST PURCHASED 3 MONTHS AGO AND IT IS LEAKING WATER HEAVY INTO THE DRIVER AND PASSENGER COMPARTMENT FROM THE ROOF AREA INTO THE HEADLINER, A LOT OF SLOSHY WHILE DRIVING FROM ROOF AREA THE CARPET CREATING MOLD, BAD ODORS AND POSSIBLE ELECTRICAL ISSUE WITH WATER DRIPPING ON DEFROST BLOWER NEAR DRIVERS WHEEL WELL PRIOR CORROSION PRESENT THERE. *TR
2008 Saturn Outlook complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →
WHILE DRIVING CAR, I NOTICED A VIBRATION AT 30 TO 40 MPH. A TRANSMISSION SHOP SAID IT WAS CAUSED BY TRANSMISSION PROBLEM. I WAS INFORMED THERE IS A RECALL REPAIR FOR THIS TRANSMISSION, BUT NO RESPONSE FROM GENERAL MOTORS. *TR
I AM WRITING THIS LETTER TO EXPRESS MY DISAPPOINTMENT WITH THE SATURN OUTLOOK. I PURCHASED A 2008 SATURN OUTLOOK XE FROM A LOCAL DEALERSHIP IN HOUSTON, TX. THIS CAR HAS BEEN A NIGHTMARE. MY LIST OF PROBLEMS/REPAIRS: - IT OVERHEATED TWICE. THE FIRST TIME IT HAPPENED, I REPLACED THE RADIATOR CAP. THE SECOND TIME IT HAPPENED, I REPLACED THE THERMOSTAT, WHICH IN TURN CAUSED THE WATER PUMP TO LEAK. - I REPLACED AN ENGINE SOLENOID VALVE. WHILE INSPECTING MY CAR, THE MECHANIC ALSO NOTICED I HAD A TRANSAXLE LEAK. - THE THROTTLE BODY SHORTED. - THE BRAKE MASTER CYLINDER LEAKED. - I REPLACED THE CV JOINTS. ACTUALLY, THE MECHANIC TOLD ME MY FRONT END NEEDED REPAIRING - CV JOINTS, STRUTS AND STEERING BUSHING. I COULD ONLY AFFORD TO REPAIR THE CV JOINTS AND AM CURRENTLY GETTING QUOTES FOR REPAIRS ON THE STRUTS. - I HAD AN OIL LEAK (FROM THE OIL PAN). A CAR THAT IS ONLY 7 YEARS OLD HAS HAD TO HAVE THESE KINDS OF REPAIRS - AND SOME WITHIN A COUPLE OF YEARS OF OWNERSHIP. THIS IS ABSOLUTELY HORRID! THE NHTSA SHOULD GOOGLE THE REVIEWS ON THIS CAR. OWNERS COMPLAIN OF THE SAME PROBLEMS REGARDLESS OF MODEL/YEAR (XE/XR, 2007-2010) - LEAKING ROOFS (LUGGAGE RACK), BRAKE MASTER CYLINDER LEAKS, POWER STEERING ISSUES, THERMOSTAT/WATER PUMP LEAKS, TRANSMISSION ISSUES, ETC. GM'S RESPONSE TO THIS HAS BEEN ABYSMAL. THIS CAR IS A LEMON. INSTEAD OF RECALLING IT, GM WOULD RATHER SPARSELY SEND RECALLS FOR SPECIFIC FAILURES A DAY LATE AND A DOLLAR SHORT - AFTER FOLKS HAVE SPENT THEIR HARD EARNED MONEY ON REPAIR
THE PASSENGER AIRBAG LIGHT INDICATOR SHOWED OFF WHEN A (HEAVY ENOUGH) PASSENGER WAS SITTING IN THE FRONT PASSENGER SEAT. THIS WOULD HAPPEN INTERMITTENTLY. WHEN I TOOK IT IN TO BE CHECKED, THEY SAID I NEEDED A SOFTWARE UPDATE (DONE WITHOUT ASKING FOR A COST OF $62.98). WHEN I CALLED GM, THEY SAID AIRBAGS WERE MY RESPONSIBILITY AFTER THE WARRANTY PERIOD ENDED. SHOULDN'T THEY BE RESPONSIBLE FOR SOFTWARE PROBLEMS WITH AIRBAGS. I HAVE ONSTAR, IF A SOFTWARE ISSUE WAS OCCURRING, IT SEEMS THEY WOULD TELL ME. *TR
WHEN STOPPED FOR A TRAFFIC LIGHT AND LIGHT CHANGED TO GREEN THE CAR WOULD NOT MOVE (WHEN FOOT PUT ON THE ACCELERATOR). AFTER TURNING THE CAR OFF AND BACK ON AND PUT THE CAR IN DRIVE, THE CAR PROCEEDED FORWARD. UPON STOPPING THE CAR AGAIN, AND THEN PRESSING THE ACCELERATOR THE CAR WOULD NOT MOVE AGAIN. WE HAD THE CAR TOWED TO THE DEALER, AND THEY SAID THEY HAD TO REPLACE THE TRANSMISSION (FOR A COST OF $5,019.05). THERE ARE MANY COMPLAINTS ON THE INTERNET ABOUT THIS PARTICULAR TRANSMISSION. I AM NOT THE ONLY ONE. *TR
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE CONTACT DISCOVERED THAT THE POWER STEERING HOSES RUPTURED AND THE POWER STEERING FLUID LEAKED FROM THE VEHICLE. THE CONTACT REPLACED THE HOSES BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE HOSES WITH OEM PARTS BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC, WHO REPLACED THE STEERING WHEEL PUMP AND THE RACK AND PINION BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.
JAN 2014 HAD PROBLEMS WITH STABILITRAC / TRACTION CONTROL AND TRANSMISSION ENTERING EXPRESSWAY. THE STABILITRAC / TRACTION CONTROL SERVICE SOON LIGHT CAME ON AND THEN THE CAR BEGAN SHIFTING HARD AS WE BEGAN TO ENTER TRAFFIC, THE CAR THEN STARTED TO LOSE POWER WE GOT OFF THE EXPRESSWAY IN FEAR OF BEING HIT AND WENT TO THE DEALER WERE THEY FOUND NOTHING WRONG. THE CAR CONTINUED TO DO THIS ON AND OFF FOR SOME TIME FOR THE NEXT FEW MONTHS. IN JUNE 2014 COMING HOME FROM A SOCCER GAME I MY WIFE OUR SON AND ANOTHER PLAYER HAD THIS HAPPEN AGAIN WHILE TRAVELING 70MPH ON THE US23 EXPRESSWAY, STABILITRAC / TRACTION CONTROL SERVICE LIGHT CAME ON TRANSMISSION STARTED SHIFTING HARD AND THEN THE TRANSMISSION LOST THE ABILITY TO ENGAGE, THE CAR BEGAN TO SLOW ALMOST GETTING HIT. (THANK GOD WE MADE IT TO A SAFE PLACE) WE REPLACED THE TRANSMISSION BECAUSE OF BROKEN WAVE PLATES WITHIN THE TRANSMISSION. ON 3/7/15 TOOK CAR IN AGAIN FOR STABILTRAC / TRACTION CONTROL SAME THING AGAIN IS HAPPENING DEALER FOUND NOTHING WRONG TOLD US TO BRING BACK WHEN LIGHTS ARE ON. 3/14/15 LIGHTS CAME ON AGAIN TOOK IN DEALER WAS UNABLE TO FIND ANYTHING WRONG. SERVICE ADVISER THERE WAS NO DANGER DRIVING THE CAR BUT THAT I MIGHT AFTER TIME BEGIN TO LOSS POWER AND MAY NOT BE ABLE TO TRAVEL OVER 20MPH. I EXPLAINED THE HISTORY TO HIM HIS ADVICE WAS TO AVOID THE EXPRESSWAYS. MY FEAR IS TO DIE IN THIS CAR WHEN MERGING INTO EXPRESSWAY TRAFFIC. AFTER REVIEWING MANY COMPLAINTS ABOUT THE TRANSMISSION AND TRACTION CONTROL / STAB
HAVE HAD SEVERAL LEAKS, TOOK IT TO GM DEALERSHIP FOR REPAIR AND IT COST ME $1,600, STILL LEAKING, TOOK IT BACK TO GM DEALERSHIP PAID $1,300, STILL LEAKING. VEHICLE ON HAS 57, 000 MILES I WAS TOLD THAT IT COULD BE THE TRANSMISSION. THAT IS WHY I TOOK IT IN THE FIRST PLACE GM SERVICE IS AN EMBARRASSMENT, AND RIP-OFF TO ITS CUSTOMERS. WILL NOT RECOMMEND EITHER ONE OF THESE DEALERSHIP IN MASSACHUSETTS, UNLESS THEY CAN PROVE QUALITY SERVICE. CURRENTLY, STILL HAVING THE SAME PROBLEM, BUT CAN NOT AFFORD TO SPEND ANOTHER PENNY, WILL HAVE TO RESULT TO WALKING, SOMETHING I CANNOT PHYSICAL ABLE TO DO ON LONG STRETCH. *TR
I WAS DRIVING ON THE HIGHWAY AND MY CAR START ACTING LIKE IT DID NOT WANT TO SHIFT AND THE ENGINE LIGHT CAME ON, IT ALSO HAD A ROARING SOUND. I PULLED OVER AND TURNED THE CAR OFF AND RESTARTED IT, STARTED DRIVING AGAIN AND THE SAME THING HAPPEN AGAIN I WAS ABLE TO GET THE CAR HOME AND PARK IT. I JUST DROVE THE CAR AGAIN THIS MORNING AND THINGS SEEMS TO BE OK, BUT WHEN I WAS LEAVING FROM WORK THE ENGINE LIGHT CAME ON AND THE CAR STARTED ACTING LIKE IT DID NOT WANT TO GO. PLEASE ADVISE............. I CAN NOT AFFORD TO TAKE IT BACK FOR SERVICE, JUST SPENT $2900 ON WHAT I THOUGHT WAS THE SAME THING. AGAIN GM DEALERSHIP SERVICE DEPARTMENT IS A RIP-OFF TO ITS CUSTOMERS. WAS THIS VEHICLE 2008 SATURN OUTLOOK , PUT TOGETHER AS A PIECE OF JUNK. I DO LOVE THE CAR, BECAUSE OF IT IS SPACIOUS, BUT HAVE HAD TO SPEND A LOT OF MONEY OVER THE PAST 4 YEARS, CLOSED TO $5,000 AND IT ONLY HAS 5,740 MILES ON IT. *TR
SHUTTERS IN REVERSE SHIFTS HARD AT TIMES . ITS A PROBLEM GM KNOWS ABOUT BUT WONT OWN UP! THEY WILL SEE WERE THAT GETS THEM. I ONLY GET FORDS THE ONLY REASON IS MY WIFE LIKED IT SHOULD HAVE GM JUNK. *TR
-25 F, 2 HOURS AWAY FROM HOME, 7 PM AT NIGHT, TWO KIDS IN THE CAR, AND TREACHEROUS ROAD CONDITIONS ~ TRANSMISSION FAILS !!!! WAS IN THE SHOP LESS THEN TWO WEEKS PRIOR FOR CHECK ENGINE LIGHT & SERVICE STABILITRAK/TRACTION CONTROL WARNINGS. GM DEALER CLEARED LIGHTS & SAID THEY WERE HISTORIC & NOTHING TO WORRY ABOUT. THIS PROBLEM IS WIDESPREAD & IT ISN'T HUNDRED OF CARS AFFECTED, ITS THOUSANDS AND PROBABLY TENS OF THOUSANDS (AS THESE TRANSMISSIONS PLAGUE THE OUTLOOKS, ACADIAS, TRAVERSES, & ENCLAVES). SO FAR GM IS DOING NOTHING ~ APPARENTLY IT TAKES PEOPLE DYING TO ISSUE MAJOR RECALLS, AND EVEN THEN IT TAKES MANY YEARS AND INVESTIGATIONS BY VARIOUS AGENCIES. UNACCEPTABLE AND CRIMINAL !!!! I HAVE OPENED UP A CASE WITH GM CORPORATE TO SEE IF ANYTHING WILL BE DONE TO OFFSET OR EVEN COVER THE COST OF REPLACING THE JUNK TRANSMISSION ($3800) ~ BUT, AFTER READING COUNTLESS BLOGS, WEBPAGES, ECT OF OTHER PEOPLES EXPERIENCES WITH GM, I AM NOT HOLDING MY BREATH. I WILL CERTAINLY JUMP ON THE CLASS ACTION LAWSUIT WAGON, IF IT EXISTS, OR WHEN IT DOES COME TO FRUITION !!! THIS IS CERTAINLY THE LAST GM PRODUCT I WILL EVER BUY! FURTHERMORE, I WILL TAKE TO SOCIAL MEDIA AND ANY OTHER PLACE I CAN TO TELL MY STORY AND MAKE SURE OTHERS KNOW ABOUT THESE CARS AND THE "SERVICE" THAT GM PROVIDES. *TR
DRIVER WAS ON THEIR WAY TO DR APPT WITH SMALL CHILD WHEN THE CAR REVVED VERY HARD & JERKED & MAKING LOUD NOISES. I THEN WAS ABLE TO GET IT BACK TO PARKING, ONSTAR WAS CALLED AND DIAGNOSING IT AS THE EXHAUST SYSTEM WAS THROWING CODES. A TOW TRUCK CAME AND TOOK THE CAR INTO CAVENDER IN SAN ANTONIO.THEY FOUND THE CATALYTIC CONVERTORS FAILED. THEY FOUND THE WATER PUMP WAS FAILING AS WELL AND REPLACED IT AS WELL. THE NEXT INCIDENT OCCURRED IN MAY OF 2012, MY HUSBAND WAS BEING DISCHARGED FROM THE ARMY & WE WERE ADVISED AFTER WE GOT SETTLED BACK IN OHIO TO HAVE IT SERVICED. IN WHICH WE DID, TO HAVE FOUND THE ENGINE BLOCK HAD A SMALL LEAK. WE TOOK IT TO GM DEALERSHIP DON'S AUTOMOTIVE AS WE HAD A FAMILY MEMBER WHO WORKED THERE. THEY SUPPOSEDLY FIXED IT, THEN NOT EVEN A MONTH WENT BY WE FOUND IT WAS LEAKING. WE THEN DECIDED TO TAKE IT TO DAVE WHITE CHEVROLET TO HAVE IT REPAIRED, THEY EXPLAINED THAT IT WAS NOT REPAIRED RIGHT. THEY THEN FIXED IT. WE THEN HAD IT FIXED AND WERE BACK ON THE ROAD. THEN WE BEGAN TO NOTICE THE REVVING AGAIN AND IT WOULD HESITATE WHEN DRIVING CAUSING PANIC IN HIGH TRAFFIC AREAS FOR MY HUSBAND AND I. WE THEN TOOK IT BACK TO DAVE WHITE TO FIND THERE WAS A SPEED CONTROL SENSOR THAT WAS FAILING. WE THEN HAD TO HAVE THAT REPLACED. NOT TOO LONG AFTER, WE BEGAN TO NOTICE PINK FLUID ON THE DRIVE, WE IMMEDIATE TOOK IT BACK TO DAVE WHITE, THEY EXPLAINED IT WAS LEAKING TRANSMISSION FLUID, BUT THE COUPLING WAS NOT COVERED BY POWER TRAIN. WE CONTACTED GM BECAUSE THIS SHOULD
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. WHILE DRIVING VARIOUS SPEEDS, THE WINDSHIELD WIPERS FAILED TO WORK WITHOUT WARNING AND IMPACTED THE CONTACT'S VISIBILITY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE WIPER LINKAGES FAILED AND THAT THE WINDSHIELD WIPER LINKAGES, THE WIPER CRANK ARM, AND THE DRIVER SIDE CRANK ARM NUT FAILED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V410000 (VISIBILITY). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
I HAD JUST LEFT A STOP LIGHT WHEN THE SERVICE BRAKE SYSTEM LIGHT CAME ON IMMEDIATELY FOLLOWED BY THE STABILITRAC SYSTEM IS OFF . HAD TO PULL INTO A PARKING LOT TURN OFF ENGINE FOR ABOUT 20 SECONDS TO RESET SYSTEM . IT HAPPENED AGAIN TODAY IN THE PARKING LOT AT THE LOCAL WALMART .I'M AFRAID TO TAKE A LONG TRIP. ALSO HAVE A PROBLEM WITH NOISE IN THE STERRING COLLUM . GMC DEALER SAYS THE RACK AND PINION IS RUBBING AND NEEDS TO BE REPLACED . THE CAR HAS NEVER BEEN IN AN ACCIDENT . HOW CAN THIS HAPPEN ? *TR
THE VEHICLE'S ENGINE SHUTS OFF AND THE STEERING COLUMN LOCKS UP. THERE IS A RAPID DECLINE IN SPEED AND THE VOLT METER DROPS TO LESS THEN 11. I HAVE TO HOPE THAT MY VEHICLE IS NOT HIT BY ONCOMING TRAFFIC AND THAT I DO NOT GUIDE THE VEHICLE INTO SOMETHING THAT WILL CAUSE DAMAGE. THE 2008 SATURN OUTLOOK IS AN UNSAFE VEHICLE. I HAVE HAD ISSUES WITH THE VEHICLE SHUTTING OFF DURING OPERATION ON SEVERAL OCCASIONS WHILE DRIVING IN CITY TRAFFIC, HIGHWAYS AND AT TOLL LOCATIONS INCLUDING BRIDGES AND TUNNELS. I HAVE TAKEN THE VEHICLE TO SEVERAL DEALERSHIPS AND CONTACTED GM TO NO AVAIL. IF THEY CANNOT REPLICATE THE ISSUE, THEN THE ISSUE DOES NOT EXIST. *TR
TRANSMISSION FAILURE TRANSMISSION WOULD NOT GO INTO REVERSE, DRIVE, AND WAS SHIFTING HARD. UPON FURTHER RESEARCH FOUND NUMEROUS LIKE FAILURES FOR SATURN OUTLOOK, GMC ACADIA. BIG SAFETY ISSUE. I WAS FORTUNATE IT DIDN'T HAPPEN WHILE I WAS DRIVING. PLEASE REVIEW FAILURE RATES AND PROPOSE GM RECALL TRANSMISSIONS FOR FAILURES. *TR
DRIVING WHEN THE CAR JERKED AND REVED AND THEN WENT SQUEALING AWAY. GOING 40 MPH AND CARS BEHIND WERE NOT FOLLOWING CLOSELY. THIS HAPPENED FOR ABOUT 50 FEET AND THEN THE CAR WOULD NOT MOVE - REVERSE AND D AND L WOULD NOT WORK. WE WERE IN A CITY FOR AN AUDITION FOR COLLEGE ADMISSION WHICH WAS 400 MILES FROM HOME. WE HAD TO HAVE THE VEHICLE TOWED TO A NEARBY INDEPENDENT MECHANIC. THE TRANSMISSION IS GONE. NEEDED TO RENT A CAR TO RETURN HOME AND WILL NOW HAVE TO FLY BACK TO PICK UP THE VEHICLE AGAIN AFTER PAYING $4400. WE WERE LUCKY THAT NOTHING HAD HAPPENED WHEN WE WERE ON THE INTERSTATE OR DRIVING AROUND THE CITY AND CAMPUS. ALSO, FORUNATE THAT WE MADE IT TO THE AUDITION. THIS IS A FAMILY CAR USUALLY CARRYING KIDS AND ANIMALS. BESIDES THE REPAIR BILLS, THE VEHICLE IS JUNK BECAUSE NO ONE WOULD WANT TO BUY THIS. THE $4400 TO BRING THE VEHICLE HOME AND WAIT FOR THE NEXT THING TO HAPPEN LIKE THE POWER STEERING ISSUE. THIS CAR WAS A LARGE PURCHASE AND VERY SAD TO KNOW THAT YOU HAVE TO KEEP INVESTMENTING MONEY IN IT OR JUNK IT. THIS NEEDS TO BECOME WIDESPREAD AND DEFINITELY A RECALL BEFORE SOMETHING TRAGIC HAPPENS. *TR
WHILE TRAVELING ON THE INTERSTATE ON A RAINY DAY WITH THE WINDSHIELD WIPERS ON, WATER ENTERED THE VEHICLE FROM THE WINDSHIELD ON BOTH SIDES. WATER WAS ALSO DRIPPING FROM THE SIDE AIR BAG LOCATION. *TR
THE DAY BEFORE WHEN MY WIFE WAS PULLING OUT OF THE GARAGE, WE HEARD A POPPING SOUND. WE JUST KIND OF GAVE EACH OTHER A LOOK, NOT SURE WHAT IT WAS. SHE NOTICED SOME HESITATION IN ACCELERATION THAT DAY. 2 DAYS LATER, WHILE SHE WAS DRIVING THE KIDS TO SCHOOL, THE CAR STARTED TO MAKE A REVVING SOUND, LIKE WHAT KIDS WOULD MAKE WHILE PRETENDING TO DRIVE. THEN WHEN SHE TURNED AND TRIED TO ACCELERATE, THE ENGINE RPM'S WOULD GO UP BUT THE CAR WOULDN'T MOVE. SHE TURNED IT OFF AND THEN BACK ON AND LIMPED HOME. TRIED TO REVERSE INTO GARAGE BUT THE CAR WOULDN'T GO IN REVERSE. NOW IT'S SITTING ON THE STREET IN FRONT OF THE HOUSE. *TR
WHEN IT IS REALLY COLD OUTSIDE AND THE WIND IS BLOWING, WHEN I ACCELERATE THE TRACTION CONTROL LIGHT COMES AND THE IT SAYS POWER WILL BE REDUCED. THE POWER IS REDUCED DOWN TO ABOUT 10 MILES A HOUR. THE FIRST TIME IT HAPPENED I CALLED ONSTAR AND THEY TOLD ME TO TURN THE VEHICLE OFF ABOUT 8 TIMES GIVING TIME IN BETWEEN TO RESET SOMETHING. AT THE TIME OF THIS I WAS ACCELERATING ON TO A DUAL HIGHWAY WITH A INFANT IN THE CAR. SO AT APPOINT I TOOK IT TO POAGE'S IN QUINCY ILL, THEY FLUSHED OUT SOMETHING AND THEN PROCEEDED TO TELL ME THAT THEY COULD PROBABLY FIX IT WITH A COST AROUND $800.00. I ASKED THEM IF THERE WAS ANY OTHERS THAT HAD THE SAME PROBLEM THEY SAID NO. COME TO FIND OUT A FRIEND OF MINE HAS A 2007 OUTLOOK AND HERS IS DOING THE SAME THING. IT ONLY OCCURS WHEN IT IS VERY COLD OUTSIDE AND WIND COULD BE BLOWING. POAGE SAID WHEN IT IS REALLY COLD OUTTHE AIR INTAKE, AIR SEEMS TO BE SUCKING UP AIR UNDER THE FENDER, WHAT THEY WERE GOING TO TRY FIXING IT SO THE AIR WOULD COME OFF OF THE ENGINE, IT WAS LIKE A VAPOR LOCK. THE LAST TIME IT OCCURRED WAS THE FIRST WEEK OF JANUARY I WAS PASSING A CAR, ONCE I ACCELERATED THE POWER WAS REDUCED DOWN TO ABOUT 10 MILES, SAME THING TRACTION CONTROL COMES ON THEN IT STATES POWER WILL BE REDUCED. THERE HAS TO BE A DEFECT SOMEWHERE, I CALLED GMC ALL THE COULD SAY THAT THERE WERE NO COMPLAINTS, BUT IN LOOKING ON THE INTERNET THERE HAVE BEEN OTHERS WITH THE SAME COMPLAINTS. THEN THEY FURTHER SAID WILL IT IS A SALVAGE TITLE, I HAVE HAD MY OUTLOO
I HAVE A 2008 SATURN OUTLOOK AWD VEHICLE, I BEGAN HAVING PROBLEMS WITH MY VEHICLE'S ENGINE LIGHT BEING ON (AFTER REPLACING MY FACTORY SUPPLIED GAS CAP WHICH HAD BROKEN WITH A GENERIC ONE) AND THE VEHICLE'S ACCELERATION BECAME SLUGGISH AND SLOW IN RESPONSE. ON 22 JAN 2015 I DROVE MY VEHICLE (VEH) ABOUT 1/2 MILE, STOPPED AT A STORE, PULLED INTO A PARKING SPOT, RETURNED TO MY VEH STARTING IT UP AND TRYING TO PLACE THE VEH IN REVERSE TO NO AVAIL. I PLACED THE GEAR SHIFTER IN PARK, TRIED REVERSE AGAIN AND NOTHING. EACH TIME I TRIED TO PLACE THE VEH IN REVERSE AND APPLY THE GAS I WOULD ONLY HEAR THE REVVING OF THE VEH'S ENGINE. I COULD PUT THE VEH IN DRIVE AND MOVE FORWARD HOWEVER, MY VEH'S TIRES WERE AGAINST THE SIDEWALK (CURB). I WAS ABLE TO ROCK THE VEH TO AN ANGLE, DRIVE OVER THE SIDEWALK AND DRIVE TO MY HOUSE AND PARK THE VEHICLE. AFTER HAVING THE VEHICLE TOWED TO THE REPAIR SHOP, I LEARNED THAT A PART KNOWN AS THE: 3, 5, REVERSE WAVE PLATE HAD GONE BAD AND IT WOULD COST $2500 TO REPAIR (NOT INCLUDING THE PARTS). AS I SEARCHED ON-LINE (GMC, NHTSA.GOV, AND OTHER INTERNET FORUMS) I LEARNED THAT THIS WAS NOT AN ISOLATED EVENT. I READ REPORTS OF OTHER 2007, 2008, OUTLOOK, ACADIA, AND TRAVERSE VEHICLES (ALL GMC) ALL HAVING EXPERIENCED THE SAME PROBLEM. TIME AFTER TIME THE MALFUNCTION INVOLVED NO NEGLIGENCE ON BEHALF OF THE VEH DRIVER, MERELY DRIVING OF THE VEHICLE. IN MOST OF THESE INCIDENTS, THE VEH OWNER INFORMED GMC ABOUT THE PROBLEM AND WAS OFFERED NO ASSISTANCE WITH THIS ISSUE
PASSENGER SIDE AIR BAG, SEAT SWITCH OR WHATEVER INTERMITTENT FOR ALONG WHILE. WORKED MOST OF TIME. NOW HAS 100000 ON IT. TOOK IN JAN. 24, 2015, FOR RECALL ON CONNECTOR DID NOT FIX, NOW DOES NOT WORK AT ALL. AT LEAST BEFORE I TOOK IT IN IT WORKED MOST OF THE TIME. NOW GET MESSAGE SERVICE AIR BAG, AND THE PASSENGER SIDE LIGHT ON MOST OF THE TIME. TALKED TO SATURN CUSTOMER SERVICE, JUST GOT RUN AROUND AND NO HELP. *TR
AFTER A NIGHT OF SUB-ZERO TEMPERATURES, I TURNED MY CAR ON IN THE GARAGE TO WARM UP PRIOR TO LOADING MY CHILDREN IN THE VEHICLE. WHEN WE WERE ALL SET, I PULL OUT OF THE GARAGE AND CONTINUE TO LEAVE THE DRIVEWAY DOWN THE STREET WHEN ALL THE SUDDEN MY CAR BEGINS TO SHAKE AND MY DASHBOARD PANEL STARTS COMMUNICATING MULTIPLE ERRORS, INCLUDING "ENGINE POWERED DOWN", "SERVICE STABILITRACK", "TRACTION CONTROL OFF" AS WELL AS THE ENGINE LIGHT GOING ON. WHILE ALL THIS IS GOING ON, MY CAR STOPS EXCELLING AND LITERALLY STOPS ME ON THE ROAD ONLY ALLOWING ME TO ACCELERATE TO 1 RPM AND MAYBE GOING 5 MILES AT MOST. AFTER SLOWLY MANEUVERING OUT OF TRAFFIC, I TURNED MY CAR ON AND OFF A FEW TIMES WITHOUT ANY LUCK. AFTER TALKING TO A SERVICE TECHNICIAN, I WAS GOING TO GET IT TOWED FOR THEM TO LOOK AT IT. I TURNED THE CAR OFF WHILE I WAS TALKING TO THEN, AND THEN RANDOMLY TURNED IT BACK ON SINCE IT WAS COLD, AND ALL THE ERRORS WENT AWAY AND THE CAR WAS MOVING PROPERLY. AFTER ANOTHER DAY OF DRIVING IT, I WAS DRIVING ON THE HIGHWAY, AND AS I EXITED ON THE RAMP AND CAME TO A STOP LIGHT, THE WHOLE PROCESSED HAPPENED AGAIN. I HAD TO TAKE IT IN AT THIS POINT, SINCE I FELT EXTREMELY UNSAFE IN THE VEHICLE, KNOWING IT COULD STOP OPERATING RANDOMLY WHEN DRIVING. IT TURNS OUT THAT IT GENERATED AN ENGINE POWER DOWN CODE BECAUSE THE THROTTLE WAS AFFECTED. CODE P1516. THERE IS A TECHNICAL SERVICE BULLETIN (TSB) OUT FOR THIS APPARENT ISSUE, BUT I AM UNCERTAIN HOW THIS ISN'T A RECALL FOR THIS VEHICLE AND OTHER
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK ENGINE LIGHT AND THE TRANSMISSION HOT MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE ACCELERATOR PEDAL FAILED TO RESPOND WHEN DEPRESSED AND THERE WAS A SUDDEN INCREASE IN ENGINE RPMS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
PASSENGER AIRBAG SEAT SENSOR/MODULE DOESN'T RECOGNIZE A PASSENGER IN NO MATTER THE WEIGHT.DEALERSHIP WANTS $900 FOR NEW PART. THIS IS A SAFETY ISSUE NOT A WEAR AND TEAR ISSUE AND SHOULD BE RESOLVED BY GM. *TR
I HAD TROUBLE TURNING THE STEERING WHEEL AND THE STEERING MADE SOUNDS WHEN TURNING. THE DEALER FOUND THAT THE STEERING GEAR WAS LEAKING AND IT WAS REPLACED TO THE TUNE OF $1,300. I RECEIVED A LETTER FROM GM IN SEPTEMBER 2014 THAT "...SOME 2008 MODEL YEAR SATURN OUTLOOK VEHICLES MAY DEVELOP A POWER STEERING PUMP WEAR CONDITION THAT CAN CAUSE AN INTERMITTENT DROP OF POWER STEERING HYDRAULIC PRESSURE THAT WILL CAUSE REDUCED OR LOSS OF STEERING ASSIST." THIS SEEMS TO BE THE ISSUE I HAD BUT WHEN I TOOK IT BACK TO THE SAME DEALER TO BE REIMBURSED FOR THE WORK, I WAS TOLD THAT THE ISSUE I HAD WAS A LEAKING STEERING GEAR AND THE ISSUE IN THE LETTER WAS A POWER STEERING PUMP. I AM SURPRISED THAT ONE DOESN'T AFFECT THE OTHER GIVEN THE RESULTING ISSUE IS THE SAME. *TR
WATER IS ENTERING THE CABIN WHEN IT RAINS, SATURATING THE CEILING TO THE POINT OF DRIPPING. ALSO, THE CARPETING, AND FLOOR MATS ARE SOAKED. I ALSO NOTICED WATER IN THE MOTOR BLOWER AREA. MAY BE LEAKING FROM SEVERAL AREAS. THIS WAS THE FIRST TIME, SINCE I PURCHASED THE VEHICLE THAT IT HAS BEEN LEFT OUT IN THE RAIN OVER NIGHT. I'VE WASHED THE VEHICLE, DRIVEN IN RAIN, AND NEVER NOTICED ANYTHING WRONG. THE TIME OF EXPOSURE MUST HAVE SOMETHING TO DO WITH HOW MUCH WATER GETS IN (OBVIOUSLY). *TR
VEHICLE WAS ATTEMPTING TO ACCELERATE ONTO INTERSTATE HIGHWAY. TRANSMISSION BEGAN TO SLIP AND BUCK CAUSING THE CAR TO LOOSE POWER DANGEROUSLY IN TRAFFIC. TURNS OUT THIS IS KNOWN PROBLEM WITH TRANSMISSION 3-5-R WAVE PLATE BREAKING AND OCCURS ALMOST ALWAYS AROUND 70-100K MILEAGE. BASED ON MY RESEARCH THE WAVE PLATE BREAKAGE IS NOT A QUESTION OF IF BUT WHEN? I CANNOT FATHOM WHY GM WOULD NOT GET AHEAD OF THIS PROBLEM. I CANT BELIEVE ISSUES LIKE IGNITION GET NATIONAL ATTENTION BUT AN ISSUE LIKE THE TRANSMISSION IS OVERLOOKED. *TR
WENT TO MAKE A U-TURN AND THE STEERING WHEEL LOCKED UP. JERKED ON IT TO GET IT WORKING AGAIN. ON AROUND 10 OCCASIONS IN THE 18 MONTHS WE'VE OWNED THIS VEHICLE, THE STEERING WHEEL HAS LOCKED UP FOR NO REASON. *TR
DRIVING THE VEHICLE AT LOW SPEED COMING TO A STOP, BUT THE VEHICLE WAVE PLATE IN TRANSMISSION BROKE CAUSING THE VEHICLE STOP COULD NOT MOVE IT. HAD TO GET OUT OF THE VEHICLE TO PUSH IT OFF THE ROAD. GM HAS INSTALLED A BAD WAVE PLATE IN THE TRANSMISSIONS FOR SATURN, GMC AND CHEVY SUV. THERE ARE A NUMBER OF COMPLAINTS ABOUT THE WAVE PLATE THAT HAVE FAILED. ONCE THE PLATE BREAKS THE VEHICLE WILL NOT MOVE, WHICH COULD CAUSE AN ACCIDENT. *TR
APPROXIMATELY APRIL OF 2014 WE HAD THE FIRST INCIDENT: WHILE DRIVING ON THE HIGHWAY, AT SPEED, THE TRANSMISSION SEEMED TO "POP" INTO NEUTRAL (NO CHANGE OF GEARSHIFT LEVER, JUST ENGINE REVVED). AS THE TRUCK NO LONGER HAD POWER, WE MANAGED (THANK GOODNESS) TO GET THE TRUCK TO THE SHOULDER AVOIDING HIGHWAY TRAFFIC. MOVED GEARSHIFT LEVER TO PARK AND THEN BACK TO DRIVE WITH NO CHANGE - ENGINE JUST REVVED AS IN NEUTRAL. TURNED THE TRUCK OFF AND CALLED FOR A TOW. WHILE WAITING FOR SAME, WE TURNED THE TRUCK BACK ON, AND TRANSMISSION SEEMED TO FUNCTION NORMALLY. BROUGHT THE TRUCK TO BOTH WIND GAP CHEVROLET (PLACE OF PURCHASE) AS WELL AS AN INDEPENDENT AAMCO - VERDICT WAS THE SAME: BROKEN "WAVE PLATE" AND A NEW TRANSMISSION WAS NEEDED AT A COST OF OVER $3000.00. PROBLEM CONTINUES TO THIS DATE. WHEN WE REFERENCED THE ENDLESS ONLINE COMPLAINTS OF SAME, GM WAS UNMOVED, ALTHOUGH THE POWER TRAIN WARRANTY WAS STILL IN EFFECT. VERY DANGEROUS - LOSE POWER AT HIGHWAY SPEED WITH MULTIPLE CLOSE CALLS!!!! HEADLIGHTS: HEADLIGHTS, BOTH LOW AND HIGH BEAM, CONTINUALLY BURN ANYWHERE FROM MINUTES TO DAYS AFTER BEING REPLACED. SWITCH ASSEMBLIES HAVE BEEN REPLACED, CANNOT GET LOW BEAMS TO ILLUMINATE AT TIMES, THEN NO HEADLIGHTS AT TIMES. VERY DANGEROUS. AGAIN, ENDLESS ONLINE COMPLAINTS OF THE SAME ISSUE. SUNROOF: ENDLESS ISSUES WITH THE SUNROOF LEAKING AND SOAKING THE FLOORBOARDS ON BOTH DRIVERS AND PASSENGER SIDES. TAKEN TO WIND GAP CHEVROLET, TOLD WE NEED TO HAVE SUNROOF REPLACED. AGAIN, ENDLESS ONLINE
ABOUT EVERY 5 MIN BEEPING SOUND WOULD SOUND AND DASHBOARD STATED,SERVICE AIR BAG,SERVICE BRAKES/STABILIZER & WOULD CUTOFF CRUISE CONTROL.HEADLIGHTS VERY DIM AT NIGHT. *TR
IN MARCH OF THIS YEAR I TURNED MY 2008 SATURN OUTLOOK INTO HALEY GMC IN MIDLOTHIAN VA TO FIX A RECALL CONCERNING AN AIR BAG WARNING LIGHT THAT WAS ON IN THE CAR. AIR BAG RECALL 14030 WAS PERFORMED, HOWEVER, THE WARNING LIGHT WAS STILL ON IN THE CABIN. SERVICE DEPARTMENT AT HALEY INFORMED ME THAT THE RECALL WAS PERFORMED PER GM SPECIFICATIONS HOWEVER, THE WARNING LIGHT WAS STILL ON DUE TO A FAULTY PASSENGER PRESENCE MODULE (DIAGNOSTIC CODE: B0081). AT THE TIME OF THIS REPAIR I HAD AN EXTENDED WARRANTY UNDER THE GMPP (GENERAL MOTORS PROTECTION PLAN) WHICH WAS STILL VALID UNTIL AUGUST OF 2014 OR 107,000 MILES WHICH EVER CAME FIRST. I WAS TOLD BY GMPP THAT THIS MODULE WAS NOT COVERED UNDER MY CURRENT WARRANTY. SINCE THIS VISIT I HAVE TAKEN MY COMPLAINT THROUGH NOT ONLY THE DEALERSHIP BUT THROUGH CORPORATE GM ON TWO SEPARATE OCCASIONS PLEADING WITH THEM THAT THIS WAS A SAFETY RELATED ISSUE NOT A WARRANTY ISSUE. GM HAS STATED TO ME THAT THIS IS NOT A SAFETY RELATED ISSUE AND THAT THIS PART IS NO LONGER COVERED UNDER WARRANTY. THEY WANT ME TO PAY THEM $900 FOR THIS REPAIR AND I REFUSE TO PAY THEM BECAUSE THIS REPAIR SHOULD BE COVERED UNDER GENERAL MOTORS. THIS SAME ISSUE HAS BEEN REPORTED BY NUMEROUS OTHER GM VEHICLES BESIDES THE SATURN OUTLOOK, INCLUDING THE GMC ACADIA AND SATURN SKY. I WOULD LIKE TO GET ASSISTANCE FROM YOUR DEPARTMENT IN CHALLENGING BACK TO GM TO GET THIS ISSUE ADDRESSED FOR I AM DRIVING AROUND IN AN UNSAFE VEHICLE THAT THERE IS A GOOD CHANCE THAT IF A PASSENGER I
DASHBOARD INFORMATION CENTER WARNINGS OF STABILITRACK AND SERVICE BRAKES WITH AUDIBLE CHIMES DURING DRIVING. WENT TO DEALERSHIP AND FOUND OUT THAT THE MASTER CYLINDER WAS LEAKING INTO BRAKE BOOSTER. NO EVIDENCE OF BRAKE LEAK EVER. SEEMS TO BE ONGOING FAILURE WITH THIS MODEL OF ALL OF GM PRODUCT LINES AND A VERY EXPENSIVE REPAIR. *TR
TRANSMISSION FAILURE DUE TO FRACTURED WAVE PLATE 3/5. THE 6T70/75 6-SPEED AUTOMATIC TRANSMISSION MAY EXPERIENCE NO REVERSE AND SLIP/FLARE/HARSH SHIFTS IN 3RD AND/OR 5TH GEAR. CODES P0776 CLUTCH PRESSURE CONTROL (PC) SOLENOID 2 STUCK OFF AND P0842 TRANSMISSION FLUID PRESSURE (TFP) SWITCH 1 CIRCUIT LOW VOLTAGE MAY BE SET. THE 35R CLUTCH WAVE PLATE MAY BE BROKEN, ALLOWING THE PISTON TO OVERSTROKE, CAUSING THE PISTON TO LEAK AND RESULTING IN LOSS OF APPLY ON VEHICLES WITH GREATER THAN 25,000 MILES. DURING THE REPAIR PROCESS IT IS IMPORTANT TO INSTALL THE WAVE PLATE IN THE PROPER ORIENTATION TO PREVENT THE POSSIBILITY FOR THE FAILURE TO RE-OCCUR. INSTALL THE ROUNDED EDGE OF THE NEW WAVE PLATE INTERNAL SPLINES FACING THE 35R PISTON. NOTE: THE SAME TSB APPLIES TO 2007-2009 GMC ACADIA, 2007-2009 PONTIAC G5, 2008-2009 PONTIAC TORRENT, 2008-2009 BUICK ENCLAVE, 2008-2009 CHEVROLET EQUINOX AND MALIBU, AND 2009 CHEVROLET TRAVERSE, EQUIPPED WITH THE 6T70/75 6-SPEED AUTOMATIC TRANSMISSION (RPO MH2, MH4, MH6 AND MY9). *TR
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS ATTEMPTING TO MAKE A TURN, A LOUD ABNORMAL SQUEAKY NOISE EMITTED FROM THE STEERING COLUMN AND EXCESSIVE FORCE WAS REQUIRED IN ORDER TO TURN THE WHEEL. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
MY 2008 SATURN OUTLOOK WAS TAKEN INTO THE DEALER FOR THE "SERVICE AIR BAG RECALL" WHICH WAS RESET BY THE DEALER, THE LIGHT CAME ON THE FOLLOWING DAY..THE CAR WAS TAKEN BACK TO THE DEALER THE FOLLOWING WEEK TO HAVE IT LOOKED AT AGAIN, AS TO WHICH THE DEALER CHARGED US $120.00 TO LOOK AT IT THIS TIME WHICH IS ABSURD, SINCE THIS IS A RECALL WHY SHOULD WE OWNERS HAVE TO PAY ANYTHING..THEY INFORMED US THAT IT WAS A BAD SENSOR UNDER THE SEAT AND THAT IT WAS NOT COVERED BY THE WARRANTY...THE DEALER INFORMED US THAT IT WOULD COST $965.00 TO BE FIXED, I'VE BEEN DOING RESEARCH AND COME TO MY FINDINGS MANY OTHER OWNERS OF THE SAME VEHICLE HAVE HAD THE SAME PROBLEM, AND THE SAME ISSUE WITH THE DEALER HAVING THE OWNER PAY FOR THIS PROBLEM..THIS PROBLEM WITH THE VEHICLE SHOULD BE COVERED BY THE DEALER NOT US OWNERS, SINCE IT IS A RECALL, THEY WILL NOT REPLACE A LOVED ONE IF THERE IS AN ACCIDENT WILL THEY? OF COURSE NOT. *TR
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE VEHICLE FAILED TO REVERSE AND WOULD NOT ACCELERATE OVER 20 MPH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
I WAS TRAVELING ABOUT 60 MPH ON HWY. CAR SHUT OFF AND BACK ON, IT WAS ALSO RAINING. SMELT REALLY BAD LIKE A FIRE. WENT STRAIGHT HOME, TOOK CAR TO SHOP THE NEXT DAY. THE WATER LEAK I THOUGHT HAD BEEN FIXED WAS LEAKING INTO THE ELECTRICAL BOARD CAUSED A BURN OUT WHILE I WAS DRIVING BECAUSE IT WAS RAINING. *TR
WHILE DRIVING MY SATURN 2008 OUTLOOK I FELT SOMETHING "SLIP" AND MY CAR WOULDN'T ACCELERATE ANYMORE. I WOULD ACCELERATE ON THE GAS WHICH WOULD JUST CAUSE THE ENGINE TO REV. THE CHECK ENGINE LIGHT CAME ON(THE SERVICE AIRBAG LIGHT WAS ALREADY ON). I WAS BASICALLY STUCK IN THE MIDDLE OF THE ROAD. WE HAVE BEEN TOLD IT MAY BE TRANSMISSION ISSUES AND WILL COST APPROX. $2500.00. AFTER RESEARCHING I HAVE NOTICED I AM NOT THE ONLY ONE WITH THESE ISSUES. A RECALL IS IN ORDER AFTER READING ABOUT THE MANY ISSUES WITH THIS VEHICLE! 77000 MILES AND WE HAVE THIS ISSUE. WE HAVE A 2007 HYUNDAI WHICH WE HAVE NEVER HAD PROBLEMS WITH! *TR
WHILE PARKED ON A RESIDENT DRIVEWAY, IT WAS RAINING FOR AWHILE THERE AND RAIN CAME THRU BOTH SIDE FRAMES FROM THE WINDSHIELD INNER PILLAR PANELS AND WAS DRIPPING ON THE FLOOR MATS AND WENT THRU THE CARPET AND SOAK THE FLOOR, IT DOES THIS EVERY TIME IT RAINS IT COMES THROUGH LIKE THAT, SMELL LIKE BURNT WIRES CAME OUT ON OUR WAY BACK HOME. *TR
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE AFTER A STOP, THE VEHICLE FAILED TO SHIFT INTO GEAR WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, WHO STATED THAT A NEW TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
AT START UP THE DIC SHOWS A "SERVICE AIR BAG" MESSAGE'. AFTER DRIVING FOR A FEW MILES THE MESSAGE WILL DISAPPEAR. THE MESSAGE WILL APPEAR AND DISAPPEAR WHILE MOVING. A RED WARNING LIGHT ALSO APPEARS IN THE SPEEDOMETER. A GM RECALL 14030 APPEARS TO BE THE SAME PROBLEM I AM HAVING BUT MY VEHICLE ISN'T INCLUDED IN THIS RECALL. I HAVE PURCHASED THIS VEHICLE BRAND NEW AND IT HAS NEVER BEEN INVOLVED IN AN ACCIDENT. IT HAS JUST TURNED 26,00 MILES. IT HAS HAD A FEW RECALLS THAT HAVE BEEN COMPLETED. PLEASE INVESTIGATE. *TR
WATER LEAKS INTO MY VEHICLE FROM A VARIETY OF LOCATIONS. ONE THROUGH THE BACK-UP DISTANCE INDICATOR IN THE BACK OF THE VEHICLE, DOWN THE INSIDES OF THE DOOR PANELS ONTO THE DRIVER AND PASSENGER FLOOR, AND DOWN THE INSIDE OF THE WINDSHIELD. MY CAR STARTED NOT TURNING OFF WHEN I WOULD TURN THE IGNITION OFF WITH THE KEY AND PULL IT OUT. I BROUGHT IT TO A MECHANIC AND HE FIXED 5 LEAKS IN THE SUNROOF DRAINS. NOW MY BLOWER MOTOR WON'T WORK, BUT MY CAR DOES TURN OFF AGAIN WHEN I WANT IT TO. MECHANIC SAID I SHOULD BRING THE CAR BACK IN TO HAVE ALL THE CARPET/SEATS TAKEN OUT AND COMPLETELY DRIED OUT SO I DON'T GET MOLD UNDER THE CARPET, TOO. DON'T HAVE THE FUNDS FOR ALL THE FIXES FOR THIS VEHICLE AND THE ELECTRIC PROBLEMS, SO I'LL HAVE TO DO ONE AT A TIME. I LOVE THE VEHICLE, BUT IT'S A LOVE/HATE RELATIONSHIP. I THE LEAKS AND THE DAMAGE THE LEAKS CAUSED, SINCE THEY ARE KNOWN ISSUES, WERE COVERED UNDER SOME KIND OF A RECALL. *TR
I FILED A COMPLAINT #10596533 IN JUNE 2014 ABOUT MY AIR BAG. IT IS AS FOLLOWS: "IN THE PAST FEW MONTHS I HAVE NOTICED THAT THE PASSENGER SIDE AIR BAG ON MY 2008 SATURN OUTLOOK SAYS OFF EVEN WHEN A FULL SIZED ADULT IS SITTING IN THE SEAT. SOMETIMES IF YOU MOVE AROUND IN THE SEAT OR GET OUT AND THEN GET BACK IN IT WILL COME ON BUT THERE ARE NOT GUARANTEES. I TOOK IT TO MY DEALER AND THEY INFORMED ME THAT IT IS A SENSOR IN THE SEAT AND THAT I WILL HAVE TO PAY $900 TO REPLACE THE SENSOR SO THAT MY PASSENGER SIDE AIR BAG WILL ACTUALLY FUNCTION. AFTER SEARCHING THE WEB I HAVE FOUND THAT THIS IS A VERY COMMON PROBLEM AND THAT IT NEEDS TO BE A 'SAFETY RECALL". IT IS OBVIOUS THAT IT IS A WIDE SPREAD PROBLEM WITH A RIDICULOUS PRICE TAG FOR FIXING. AN UNAFFORDABLE PRICE FOR ANY AVERAGE PERSON! IF THE COMPANY CARES ABOUT SAFETY THEY WILL PUT OUT A RECALL AND FIX THIS PROBLEM. IN ADDITION I NOTICED ON SEVERAL SITES THAT EVEN AFTER THE SENSOR WAS REPLACED THAT THE SAME PROBLEM OCCURRED. IN MY OPINION THEY NEED TO COME UP WITH A WHOLE NEW SYSTEM FOR THE PASSENGER SIDE AIRBAGS. WE SHOULD BE ABLE TO FEEL SAFE IN OUR OWN VEHICLES." I HAVEN'T RESOLVED MY PROBLEM. THE DEALER FIRST SAID THEY WOULD PAY 30% OF THE $900 IF I COVERED THE REST. THEY HAVE NOW DECIDED THAT THEY WILL COVER 70% IF I COVER THE REMAINING $270. NOW THIS SEEM LIKE A GREAT DEAL CONSIDERING THE COST IS $900 HOWEVER IT IS STILL A SAFETY ISSUE AND I DON'T THINK I SHOULD HAVE TO PAY ANYTHING. I CONTINUE TO FIND MORE COMPLAINTS ABO
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER REPROGRAMMED THE CODE IN THE SIR MODULE. HOWEVER, THE FAILURE PERSISTED. THE DEALER DIAGNOSED THAT THE PASSENGER'S SIDE SENSOR MODULE HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,945...UPDATED 09-24-14 *BF THE CONSUMER STATED THERE WAS A RECALL, THAT WAS SUPPOSED TO RESOLVE THE ISSUE. HOWEVER, THE DEALER STATED IT WAS NOT THE SAME AND THE SOLDERED THE CONNECTIONS, BUT THE PROBLEM CONTINUED. UPDATED 10/21/14
I HAD BEEN NOTICING THE SERVICE AIR BAG NOTIFICATION ON MY DASH BOARD. DIDN'T THINK ANYTHING OF IT. BROUGHT IT INTO HAWTHORNE, NJ CHEVROLET AND THEY TOOK OUT THE SEATS AND TESTED THE CONNECTIONS AND CHARGED ME FOR THIS SERVICE. ABOUT 2-3 WKS LATER, THE SAME NOTICE CAME UP ON MY DASH BOARD. BROUGHT IT BACK INTO HAWTHORNE CHEVY AND THEY DID WHATEVER AND SAID THEY DIDN'T FIND ANYTHING AND DIDN'T CHARGE ME. I KEPT ASKING IF THERE WAS A RECALL AND EVERY TIME THE ANSWER WAS NO. IT IS NOW AUGUST AND THE SAME SERVICE AIR BAG NOTIFICATION HAS POPPED UP AGAIN. I WILL BE BRINGING IT BACK INTO CHEVY TO SEE WHAT THEY CAN DO. *TR
DRIVER SIDE HEADLAMP DID NOT WORK ON MANY OCCASIONS OVER 1 1/2 YEARS. DEALER REPLACED BOTH DRIVER AND PASSENGER BULBS BUT DRIVERS SIDE WENT OUT AND DID NOT COME BACK ON. AN INSPECTION REVEALED A BURNT / MELTED CONNECTION AT THE BULB. *TR
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK XR. THE CONTACT STATED WHILE DRIVING 35 MPH, THE ENGINE STALLED. THE ENGINE WARNING INDICATOR WAS ILLUMINATED; HOWEVER, THE VEHICLE RESTARTED AND WAS TOWED TO THE DEALER. THE DEALER DIAGNOSED THAT THE INTERNAL CLUTCH WAVE PLATE AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
WHILE TRYING TO PULL IN/OUT OF MY FRIVEWAY MY STEERING LOCKED UP. ANY SPEEDS UNDER 20MPH I CAN HARDLY TURN WHEEL. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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