TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. WHILE DRIVING 15 MPH, THE CONTACT'S VEHICLE LOST POWER. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW ENGINE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
2008 Saturn Outlook complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →
DRIVING ON A SMALL HIGHWAY AND THE STABILI RAK LIGHT BLINKED AND A CHIME RANG. ERROR MESSAGE CAME ON TO SERVICE STABILITRAK WHILE CAR BEGAN TO BUCK AND LOSE POWER. HAD TROUBLE GETTING CAR TO ACCELERATE - CAR KEPT BUCKING AND IT WAS VERY DANGEROUS AND I WAS AFRAID OF GETTING HIT FROM BEHIND SINCE I COULDN'T MAINTAIN SPEED. AFTER A FEW MINUTES, THE ERROR LIGHT WENT OFF AND EVERYTHING SEEMED FINE. IN THE YEARS I HAVE HAD THE CAR, I HAD THREE INCIDENTS WHERE THE LIGHT WOULD GO ON AND THE CHIME WOULD RING WITH THE SAME ERROR MESSAGE. HOWEVER, IN THOSE CASES, THE CAR HESITATED BRIEFLY BUT MAINTAINED A MORE NORMAL SPEED. I BROUGHT MY CAR TO A GM DEALER AND IT WAS A TIMING CHAIN PROBLEM. THE SATURN OUTLOOK FOR 2007 AND 2009 HAVE SPECIAL WARRANTIES FOR THIS PROBLEM BUT NOT THE 2008 MODEL. GM DOESN'T WANT TO ACKNOWLEDGE THE ISSUE EXISTS ON THIS MODEL YEAR - BUT I HAVE FOUND OTHER COMPLAINTS HERE ON YOUR SITE. THIS NEEDS TO BE ADDRESSED AND GM NEEDS TO TAKE RESPONSIBILITY.
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS COASTED TO A FUEL STATION AND WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIMING CHAIN WAS LOOSE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.
DRIVING LATE ONE NIGHT WHEN MY LOW BEAM LIGHTS STOPPED WORKING, I WAS LEFT WITH MY HIGH BEAM LIGHTS AND MY FOG LIGHTS ONLY. ENDED UP GETTING PULLED OVER BY A POLICE OFFICER ON MY WAY HOME, WHO ADVISED THAT IT IS A COMMON PROBLEM WITH THE WIRING IN SIMILAR VEHICLES.AFTER WRITING ME A WARNING, I WENT HOME WITH LITTLE LIGHT FOR DRIVING. WOKE UP THIS MORNING, ATTEMPTED TO CHECK FUSES AND BULBS, NO ISSUES NOTED. CAN SMELL A BURNT WIRE SMELL NEAR HEADLIGHT. DID MY RESEARCH AND APPARENTLY IS IS A VERY COMMON PROBLEM INDEED. PLEASE RECALL HEADLIGHT WIRING HARNESSES.
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE VEHICLE DID NOT REGISTER PASSENGER SIDE AIR BAGS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER PRESENCE SYSTEM MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. THE VIN WAS NOT PROVIDED.
THE SERVICE AIRBAG MESSAGE HAS BEEN ON FOR ABOUT 1 YEAR AND IT APPEARS NO RECALL HAS BEEN ISSUED FOR MY 2008 SATURN OUTLOOK. I AM VERY CONCERNED ABOUT PREMATURE DEPLOYMENT OF THE DRIVER/PASSENGER AIRBAG. I AM ALSO VERY CONCERNED ABOUT NO DEPLOYMENT AT ALL SHOULD THERE BE AN ACCIDENT. FURTHERMORE, I HAVE READ THAT THE SEATBELT TENSIONERS MAY NOT WORK PROPERLY WHEN THIS MESSAGE IS DISPLAYED. THIS MESSAGE STAYS ON CONSTANTLY WHEN THE VEHICLE IS TURNED ON WHILE STATIONARY AND WHILE DRIVING. ME, MY WIFE AND 2 SMALL CHILDREN ARE AFFECTED BY THIS SAFETY CONCERN. PLEASE HAVE A RECALL ISSUED.
WHEN IT RAINS, THE HEADLINER GETS SOAKED. THE WATER RUNS DOWN ARM GOING DOWN IN THE FRONT THAT CONNECTS THE ROOF AND DASHBOARD AND FLOODS THE DRIVER SIDE DEAD PEDAL AND FLOOR BOARD. WATER ALSO LEAKS FROM REAR SUNROOF GLASS AND DRIPS FROM THE REAR DOME LIGHT AND LEAKS TO THE 3RD ROW SEATS/REAR COMPARTMENT.
I BOUGHT THIS CAR IN NOV 2015 AND BY JAN 2016 HAD LOST MY POWER STEERING TWICE. EACH TIME THE DEALER HAD TO REPLACE A HOSE. IT WAS FINE FOR ABOUT A MONTH BEFORE STARTING TO BECOME VERY LOUD AGAIN. AT THIS POINT I WENT BACK AND FORTH WITH HIM AND HE FINALLY REPLACED THE PUMP AND I PAID A DEDUCTIBLE. IT HAS BEEN 3 WEEKS AND I LOST MY POWER STEERING AGAIN. THE STEERING WHEEL IS VERY SQUEAKY WHILE TURNING AT SLOW SPEEDS. THERE IS CLEARLY AN ISSUE GOING ON THAT IS CAUSING THESE HOSES TO KEEP BLOWING, I AM ALSO READING SIMILAR ISSUES BY PEOPLE ALL OVER THE WEB. I HAVE TWO CHILDREN WHO I DRIVE AROUND ALL DAY LONG AND I HAVE BEEN VERY LUCKY WE HAVEN'T BEEN IN AN ACCIDENT DUE TO THIS YET. ONCE IT WAS ON A VERY BUSY HIGH SPEED ROAD. WHILE I DO NOT KNOW WHY THIS KEEPS HAPPENING, THIS IS AN ISSUE THAT CLEARLY NEEDS GM'S ATTENTION, AND IT SHOULD BE FIXED BY GM. THE FIRST TIME I WAS PARKED AND AS SOON AS I PUT MY CAR INTO REVERSE IT POPPED, THE SECOND I WAS DRIVING AT ALMOST 60MPH, THE THIRD I WAS ON A BACK ROAD GOING AROUND 30MPH.
WHEN COMING OUT OF MY DRIVE WAY I NOTICED IT WAS HARD TO STEERED. I AM HAVING PROBLEMS STEERING THE TRUCK TO THE RIGHT AND LEFT. THE STEERING WHEEL IS VERY HARD. THE TIRES ALWAYS LOOSING AIR. THE WIPERS OR THE WINDSHIELD HAVE VERY POOR VISIBILITY.
SPORADICALLY, WATER LEAKS FROM THE CEILING AIR VENTS/REAR VIEW CAMERA/ A-BRACES/ AIRBAG COVERS AND BASICALLY ANY OTHER PLACE WATER CAN COME OUT OF. I HAVE HAD IT TO THE GMC DEALER 2X TO LOOK FOR THE ISSUE BUT THEY CANNOT REPLICATE. IN VIEWING INFORMATION ONLINE (SPECIFICALLY EDMONDS.COM) IT APPEARS THAT THIS HAS BEEN A WELL KNOWN PROBLEM SINCE THE AUTO WAS MANUFACTURED - I AM JUST LUCKY THAT MINE HAS BEEN SPORADIC. IT HAS NOT EFFECTED COMPONENTS OF THE VEHICLE YET, BUT IF IT KEEPS HAPPENING I HAVE LITTLE DOUBT THAT THERE WILL BE ISSUES - PARTS CORRODING, ELECTRICAL ISSUES, ETC. AS MENTIONED EARLIER, IT BAFFLES ME THAT THERE ARE 18 PAGES OF IDENTICAL COMPLAINTS, YET THE MANUFACTURER HAS NEVER BEEN MADE TO DO ANYTHING ABOUT IT - AN IDIOT CAN TELL THAT THERE HAS TO BE SOME MANUFACTURER DEFECT TO HAVE THAT # OF OCCURENCES. I REALLY DON'T EXPECT ANYTHING TO COME OF MY ISSUE, BUT WANTED TO DOCUMENT WHAT HAS HAPPENED IN CASE THERE ARE MORE SERIOUS ISSUES LATER SUCH AS AN ACCIDENT CAUSED BY EQUIPMENT FAILURE DUE TO WATER DAMAGE - IT IS ONLY A MATTER OF TIME BEFORE THIS DEFECT CAUSES SERIOUS HARM TO SOMEONE.
MY PASSENGER AIRBAG LIGHT STAYS ON, ON THE DASH AND WHEN SOMEONE IS SITTING IN THE SEAT SOMETIMES IT WILL SHOW ON BUT MOST OF THE TIME IT'S OFF. WE TOOK IT IN TO HAVE THE RECALL FOR THE WIRING DONE BUT IT STILL STAYS ON.
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. ON A RAINY DAY, THE CONTACT NOTICED THAT THE REAR MOON ROOF AND THE FRONT SUN ROOF WERE LEAKING WATER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR SUN ROOF WAS DETACHED AND CAUSED WATER TO LEAK INTO THE VEHICLE. IN ADDITION, WATER WAS LEAKING FROM UNDER THE DASHBOARD TO THE FLOORMAT. THE AIR BAGS SENSOR WAS CORRODED DUE TO THE WATER LEAKAGE FROM THE ROOF. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
AFTER A HEAVY STORM RAINWATER LEAKED INTO THE CABIN OF MY PARKED AND UNOCCUPIED VEHICLE THROUGH THE FACTORY INSTALLED SUNROOF, WHICH WAS FULLY CLOSED. THE WATER ALSO LEAKED INTO THE CABIN BEHIND THE GLOVE BOX, UNDER THE DASH, AND THROUGH THE HEADLINER. THIS RESULTED IN RAINWATER GETTING INTO THE FUSE BOX CAUSING ELECTRICAL CORROSION AND THE REAR WIPER TO MALFUNCTION. BESIDES THE POTENTIAL SAFETY ISSUE, AN ELECTRICAL MALFUNCTION WHILE DRIVING OR FIRE, THERE IS ALSO A HEALTH ISSUE OF MOLD IN THE HEADLINER AND UNDER THE CARPETING. AS A RESULT OF THE WATER GETTING INSIDE THE CAR THE HEADLINER IS NOW PERMANENTLY WATER STAINED AND THE CARPETING WAS SOAKED. THE DEALERSHIP "BLEW OUT" THE DRAIN TUBES BUT COULD NOT GUARANTEE THIS WOULD FIX THE PROBLEM. I WAS FURTHER ADVISED OF A GMC CUSTOMER SATISFACTION RECALL ON THIS CAR (08207A) WHICH EXPIRED ON 09/30/09 AND THAT THIS REPAIR WAS NEVER DONE ON MY VEHICLE, BASED ON A CHECK OF THE VIN. I CONTACTED SATURN DIRECTLY ON 04/04/16 WHO REFUSED TO PAY FOR THIS CUSTOMER SATISFACTION RECALL SINCE IT EXPIRED 7 YEARS AGO. I'VE GOTTEN MORE WATER INSIDE MY CAR SINCE MY TRIP TO THE DEALERSHIP AND WAS ADVISED THAT THE APPROXIMATE COST TO EXTEND THE DRAIN TUBES, AS RECOMMENDED ON THE CUSTOMER SATISFACTION RECALL, WOULD BE AT LEAST $500.00. THIS PRICE DOES NOT INCLUDE REPLACING THE HEADLINER, THE CARPETING, POSSIBLE MOLD REMOVAL, OR REPAIRING/REPLACING THE FUSE BOX. MY MAIN CONCERNS ARE FOR THE SAFETY AND WELL BEING OF MY SMALL CHILDREN WHILE RIDING IN
TRANSMISSION PROBLEMS. 35R WAVE PLATE KNOWN TO BE DEFECTIVE (CAUSING COMPLETE TRANSMISSION FAILURE) IN OUTLOOK, ACADIA, ENCLAVE, VUE, ETC. THOUSANDS AND THOUSANDS OF CUSTOMERS HAVING THIS ISSUE.
WHILE DRIVING IN THE RAIN, WATER COMES IN FROM THE SUNROOF RUNNING THRU THE AIRBAGS AND HAS SHORTED MY SPEAKERS AND PLAYED HAVOC WITH MY ELECTRICAL SYSTEM IN GENERAL. THE RADIO/CAR WOULDN'T TURN OFF WHICH DRAINED THE BATTERY (WHICH I'VE REPLACE THREE TIMES IN A THREE YEAR SPAN) AFTER THE KEY WAS REMOVED. I'VE HAD THE DRAINAGE TUBE REPLACED SEVERAL TIMES BUT IT STILL HAPPENS. MY DRIVER'S SIDE CARPET STAYS WET AND NOW IT HAS A MILDEW SMELL AND I'VE HAD TO REPLACE THE FLOOR MATS TWICE. 3/6/16 WAS THE LATEST OCCURRENCE.
SECOND TRANSMISSION FAILURE, LOSS OF POWER AND FAILURE TO UPSHIFT WHILE ACCELERATING IN HEAVY TRAFFIC. HAD TO PULL INTO CENTER LANE TO AVOID INTERFERING WITH TRAFFIC NEARLY CAUSING COLLISION WITH ONCOMING TRAFFIC PREPARING TO TURN. WAS NOTIFIED BY DEALERSHIP THAT IT IS A TRANSMISSION PROBLEM. AWAITING ESTIMATE FOR REPAIRS. FIRST TRANSMISSION FAILURE AT 42K MILES SECOND FAILURE AT 86K MILES. OTHER VEHICLES OF THIS TYPE HAD EXTENDED WARRANTY FOR THIS TYPE PROBLEM BUT FOR SOME REASON, THIS VEHICLE WAS NOT INCLUDED
MY 2008 SATURN OUTLOOK RECENTLY STARTED LEAKING WATER. I FIRST NOTICED THAT MY FRONT PASSENGER FLOORBOARD WAS WET, IN DECEMBER 2015. AFTER NOTICING THIS I STARTED HAVING ISSUES WITH THE REAR WINDSHIELD WIPER CONTINUALLY GOING, I COULD NOT TURN IT OFF. I THEN STARTED HAVING TROUBLE WITH THE RADIO STAYING ON WHEN I EXITED THE VEHICLE. WITHIN A COUPLE OF DAYS MY CAR BATTERY DIED AND I FIGURED THIS IS WHY I WAS HAVING THOSE ISSUES. I REPLACED THE BATTERY WITH A BRAND NEW ONE. ON JAN 19, 2016 I GOT INTO MY CAR ON AN EXTREMELY RAINY DAY AND NOTICED A HUGE PUDDLE OF WATER ON THE FRONT PASSENGER FLOORBOARD. I LOOKED ALL AROUND THE CAR AND COULD NOT FIND ANY LEAKS, NOTHING FROM WINDSHIELD, SUNROOF OR DAMAGED WEATHER STRIPPING. I TOOK OUT THE MATS AND THE CAR DRIED OUT. ON JAN 31, 2016 THERE WAS ANOTHER EXTREMELY WET AND RAINY DAY AND ONCE AGAIN WATER WAS POOLED UP IN FRONT PASSENGER FLOORBOARD. AS I DROVER CAR AWAY WATER STARTED POURING INTO THE VEHICLE FROM ALL OPENINGS, IE SEATBELT HARNESS, WINDSHIELD, FROM BELOW DASH, VENTS, EVERYWHERE. ALL OF THE PASSENGERS IN CAR WERE GETTING WET. ONCE HOME I PARKED THE CAR IN THE GARAGE AND I TOOK OUT FLOOR MATS AND OPENED UP WINDOWS FOR CAR TO DRY OUT. AFTER A COUPLE OF DAYS THE REAR WINDSHIELD WIPER STARTED GOING OFF REPEATEDLY ON IT'S OWN, LIKE BEFORE. I COULD NOT TURN IT OFF, ONCE AGAIN. THEN THE RADIO CONTINUED TO STAY ON ONCE THE CAR WAS TURNED OFF, KEY REMOVED AND DRIVER DOOR OPENED. I LAST DROVE THE CAR ON WED NIGHT 2/3 AND PARKED IN THE
MY CAR HAS PROBLEMS WITH THE PROP ROD RECOVERY SYSTEM. THE BACK HATCH IS VERY DIFFICULT TO RAISE AND LOWER. IT HAS FALLEN ON ME WHEN I'VE BEEN TRYING TO CARRY IN GROCERIES AND IT ALMOST CAME DOWN ON MY GRANDSON'S HEAD WHEN HE WAS STANDING NEXT TO ME TO HELP CARRY IN THE GROCERIES. WHEN I READ AN ARTICLE IN THE BUSINESS SECTION OF OUR LOCAL PAPER ABOUT A RECALL ON 2007-2010 SATURN OUTLOOKS WITH THE SAME PROBLEM I ASSUMED MY CAR WAS RECALLED. AT MY LAST SERVICE AT THE GM DEALERSHIP I ASKED ABOUT THIS RECALL. THEY LOOKED IT UP AND SAID MINE WASN'T PART OF THE RECALL. THEY SAID IT WOULD COST $180-200 TO FIX IT. I CALLED THE SATURN CUSTOMER SERVICE LINE TO DOUBLE CHECK WHETHER MY CAR WAS ON THE LIST. I WAS ADVISED TO MAKE A FORMAL COMPLAINT TO NHTSA TO HOPEFULLY HAVE GM OR WHOMEVER TO EXTEND THE RECALL TO MY MODEL SINCE IT CLEARLY HAS THE SAME ISSUE. THANK YOU
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. WHILE DRIVING IN THE RAIN, THE VEHICLE COLLECTED WATER WITHIN THE WEDGING OF THE SUN ROOF AND HEADLINER AND BEGAN LEAKING FROM ANY OPENING WITHIN THE VEHICLE (DOORS, VENTS, ETC). WHEN THE VEHICLE WAS PARKED AND/ OR STOPPED, THE VEHICLE BEGAN TO ACCUMULATE WATER ON THE FLOOR OF THE VEHICLE. THE CONTACT STATED THAT THE IGNITION KEY WAS STUCK IN THE IGNITION SWITCH AND CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.
MY SATURN OUTLOOK BECAME EXTREMELY HOT BY MY FOOT DUE TO THIS FAULTY ISSUE (DESIGN FLAW) WHILE I WAS DRIVING WITH MY [XXX] YEAR OLD SON...THE MASTER CYLINDER WAS LEAKING INTO THE BRAKE BOOSTER..IF YOU GOOGLE THIS YOU WILL FIND THAT THIS WAS A DESIGN FLAW IN ALL LAMBDA FRAME VEHICLES IN THE EARLY YEARS...I HAD IT REPLACED AS THE MASTER CYLINDER WAS LEAKING INTO THE BRAKE BOOSTER AND COST ME $900. THIS WAS A DESIGN FLAW BY GM AND CAN CAUSE AN ACCIDENT AS THE CAR WILL BECOME LOW ON BRAKE FLUID...MY CAR INDICITATED THIS BY STATING ON THE DASH "PARKING BRAKE WAS ON, SERVICE BRAKE SYSTEM, AND TRACTION CONTROL OFF" UPON A GOOGLE SEARCH OF THIS I REALIZED THAT IT SEEMS LIKE EVERY OTHER LAMBDA FRAME VEHICLE IN THE EARLY YEARS OF PRODUCTION EXPERIENCE THIS PROBLEM AS IT IS A DESIGN FLAW. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC
MY SERVICE AIR BAG LIGHT CONTINUES TO COME ON FOR A PERIOD OF TIME AFTER HAVING BROUGHT THE CAR IN FOR THE RECENT AIR BAG RECALL. I THINK IT STARTED AFTER THEY DID THE LAST RECALL ON THE WIRING HARNESS CONNECTORS. NOW, I AM TOLD THAT THIS IS NOT RELATED TO THE RECALL, BUT THAT THE PASSENGER PRESENCE MODULE MAY NEED TO BE REPLACED. CODE B0081. THE COST TO REPAIR/REPLACE IS $780. I HAVE SEEN MANY SIMILAR COMPLAINTS ONLINE OF THIS SAME PROBLEM. I BELIEVE THIS IS A DEFECT AND AN IMPORTANT SAFETY CONCERN. I WAS ADVISED THE PASSENGER AIR BAG MAY OR MAY NOT DEPLOY.
WARNING LIGHT SAYS 'SERVICE AIR BAG'. THIS IS A GM RECALL ITEM SINCE 2014. THIS LIGHT JUST STARTED ON MY CAR. GM WILL NOT SERVICE MY CAR AS IT SAYS IT IS NOT AN OPEN RECALL ITEM FOR MY VIN. PLEASE HELP.
OCTOBER 16, 2014 TRANSMISSION 6T75 AWD FAILED. INTO SHOP 10/17/14. COST $4281.45 FOR TRANSMISSION PLUS $366.53 FOR CAR RENTAL. [HAVE BILLS] TRANSMISSION WENT INTO "LIMP" MODE DUE TO LOSS OF ALL GEARS EXCEPT 6TH GEAR. MARCH 2015 RECEIVED LETTER FROM GM STATING "THIS LETTER IS INTENDED TO MAKE YOU AWARE THAT SOME 2008 MODEL YEAR SATURN OUTLOOK VEHICLES MAY EXPERIENCE A CRACKED OR FRACTURED WAVE PLATE, RESULTING IN LOSS OF 3RD, 5TH AND REVERSE GEARS. THE AFFECTED VEHICLES ARE ALL EQUIPPED WITH A 6T70 OR 6T75 6 SPEED AUTOMATIC TRANSMISSION AND FWD OR AWD." THE LETTER WENT ON TO SAY "IF YOU HAVE PAID FOR REPAIRS FOR THE CONDITION DESCRIBED IN THIS LETTER, PLEASE COMPLETE THE ENCLOSED REIMBURSEMENT FORM AND PRESENT IT TO YOUR DEALER WITH ALL REQUIRED DOCUMENTS. IF THIS IS NOT CONVENIENT, YOU MAY MAIL THE COMPLETED REIMBURSEMENT FORM AND ALL REQUIRED DOCUMENTS TO REIMBURSEMENT DEPARTMENT, PO BOX 33170, DETROIT, MI 48232. I SUBMITTED TWO FORMS ON APRIL 11, 2015, ONE FOR THE TRANSMISSION [$4281.45 & ONE FOR THE RENTAL CAR WHILE SATURN BEING REPAIRED [$366.53]. MAY 22, 2015 BOTH CLAIMS WERE REJECTED BY GM. REASON GIVEN: "THE VEHICLE IS OUTSIDE THE TIME AND MILEAGE PARAMETERS OF THE CUSTOMER SERVICE ACTION PROGRAM. TO ME THIS IS CLEARLY A SAFETY ISSUE. TRAVELING ON THE FREEWAY AND/OR HIGHWAY AND SUDDENLY LOOSING YOUR TRANSMISSION [MOMENTUM/VEHICLE SPEED] CREATES A SAFETY HAZARD FOR BOTH THE DRIVER AND OTHER VEHICLES IN CLOSE PROXIMATELY. THERE SHOULD NOT BE "TIME AND MILEAGE PARAMETER"
WATER LEAKING FROM BLOCKED DRAINS IN SUNROOF, NOW HAVE TO REPLACE FUSE BOX MODULE. WHEN IT RAINS WATER COMES FROM AIRBAG ON BOTH FARMS BY WINDSHIELD, WATER COLLECTS AT BASE OF DASH BOARD ON BOTH DRIVER & PASSENGER SIDES. WHEN PULLING OUT KEY FROM IGNITION, KEY WOULDN'T RELEASE. BATTERY DEAD EVERY MORNING DUE TO CAR "THINKING" IT WAS ON ALL NIGHT. DASHBOARD LIGHT ISSUES & WARNINGS FOR AIRBAGS & STABILTRACK SYSTEM. REPLACED BATTERY BEFORE FINALLY HAVING ISSUES DIAGNOSED CORRECTLY AS AN ELECTRICAL ISSUE. LOOKS LIKE I'M BY FAR NOT THE FIRST TO REPORT THIS "KNOWN" ISSUE.
A FEW MONTHS AGO READING OUTLOOK FORUMS I CAME ACROSS A THREAD WHERE FOLKS WERE TALKING ABOUT WATER LEAKS. SPECIFICALLY VIA THEIR SUNROOF. MANY OF THOSE PEOPLE EXPERIENCED ELECTRICAL DAMAGE TO THEIR VEHICLES BECAUSE OF WATER THAT HAD LEAKED INTO AREAS WHERE ELECTRICAL CURRENTS ARE CONSTANT WHILE THE VEHICLE IS RUNNING. SINCE THE RAINS HAVE COME BACK TO CALIFORNIA I NOW FIND THAT I AM EXPERIENCING THIS LEAK. I CANNOT TELL WHERE IT'S ENTERING AND HOW IT'S CHANNELED BUT I NOW HAVE A SMALL PUDDLE RESIDING ON MY RUBBER FLOOR MAT ON THE DRIVERS SIDE AND TODAY SAW WATER DRIPPING FROM THE EMERGENCY BRAKE PEDAL. A SHORT TIME AGO I WATCHED A VIDEO ON YOUTUBE OF A GENTLEMAN DESCRIBING AND SHOWING WHAT LEAKING WATER DID TO HIS HEATER OR DEFROST MOTOR. YOU COULD CLEARLY SEE THE MOTOR HAD BEEN SUBMERGED LONG ENOUGH TO CORRODE IT CAUSING IT TO EVENTUALLY FAIL. I AM HAVING A DIFFICULT TIME UNDERSTAND THAT AFTER ALL THE STORIES I HAVE READ IN THE OUTLOOK FORUMS AND SUCH THAT THIS ISSUE IS NOT WORTHY OF A RECALL. IN MY OPINION THIS IS NOT NORMAL WEAR AND TEAR. A FEW MINUTES AGO I WENT ONLINE TO BOOK AN APPOINTMENT WITH MY LOCAL GM SERVICE DEPARTMENT. I AM ALREADY ASSUMING I AM GOING TO HAVE TO PAY FOR POSSIBLE WATER DAMAGE AND/OR RUST ACCUMULATION FROM THIS ONGOING PROBLEM. A PROBLEM THAT GM SHOULD HAVE ADDRESSED AND TAKEN RESPONSIBILITY FOR YEARS AGO. WHERE IS CRAFTSMANSHIP? WHERE IS PRIDE IN WHAT AMERICA BUILDS? AND WHERE IS QUALITY CONTROL?
LOW BEAM HEADLIGHTS CONTINUE TO GO OUT AFTER REPLACING WITH NEW ONES. HAS HAPPENED PARKED ONCE BUT USUALLY OCCURES ACCELERATING AFTER BEING STOPPED OR AFTER DRIVING DISTANCES MORE THAN 30 MILES. THIS STARTED BACK IN EARLY 2014 AND HAS CONTINUALLY GOTTEN MORE AND MORE FREQUENT. OTHER VARIOUS ELECTRICAL PROBLEMS KEEP OCCURING SUCH AS LIGHTS DIMMING WHILE DRIVING (INTERIOR DASH) AND CLIMATE CONTROL SETTING CHANGING TO WHAT I CAN PRESUME ARE DEFAULT SETTINGS (74 DEG FOR BOTH DRIVER AND PASSENGER SIDE TURNING ON)
THE SUNROOF LEAKS WHEN IT IS CLOSED, AND THIS IS CAUSING WATER TO COME IN TO THE ROOF OF THE VEHICLE. WATER IS COMING IN FROM THE FRONT AIR BAGS, THE WINDSHIELD, UNDER THE DASH, OUT OF THE GARAGE DOOR OPENER, THE VISOR, AND THE BACK SEAT BELTS. I NOW HAVE TO REPLACE THE BODY CONTROL MODULE WHICH IS RELATED TO THE WATER DAMAGING THE UNIT. I AM FEARFUL THE WITH THE WATER GETTING IN BY THE AIRBAGS THAT IF I GET INTO AN ACCIDENT THEY WILL MALFUNCTION. I HAVE ALSO BEEN RECEIVING MESSAGES ABOUT SERVICING THE STABILITRAC, BUT WHEN I HAVE HAD IT LOOKED AT THE MECHANIC CAN'T FIND ANYTHING WRONG, SO THIS COULD ALSO BE RELATED TO THE BODY CONTROL MODULE.
WHEN IT RAINS MY 2008 SATURN OUTLOOK WILL CONTINUE TO RUN EVEN AFTER THE KEY IS REMOVED FROM THE IGNITION. MY BATTERY DRAINS DOWN FOR NO REASON AND MY RADIO WILL NOT TURN OFF WHEN THE DRIVER DOOR IS OPEN. I HAVE RECENTLY STARTED SMELLING AN EXTREMELY FOWL SMELL THAT COMES AND GOES. THE SPEAKERS IN MY CAR WORK WHEN THEY WANT TO. I BELIEVE THERE IS A SHORT IN MY CAR THAT IS CAUSING THESE PROBLEMS.
TIMING CHAIN FOR 2008 SATURN OUTLOOK NOT COVERED UNDER SPECIAL COVERAGE FOR REPLACEMENT BUT THEY ARE COVERING THE 2007 AND 2009 MODELS WHICH HAVE THE SAME PART NUMBERS AND WERE ALL PRODUCED THE SAME WAY FOR 3 YEARS THEY ARE NOT COVERING KNOWN DEFECTS IN THERE PRODUCTS LOOK IT UP ON THE INTERNET SEE ALL THE COMPLAINTS FOR YOURSELF THANKS FOR YOUR TIME FYI RECALL # IS 10287 FOR YOUR REFERENCE
MY 2008 SATURN OUTLOOK IS LEAKING WATER FROM THE ROOF WHICH IS DRAINING INTO THE DASHBOARD AND THEN DOWN INTO THE FLOORBOARD OF THE DRIVER SIDE OF THE CAR. THIS FIRST STARTED AFTER A HEAVY RAIN WHEN I HEARD A WHOOSHING SOUND AND WATER CAME OUT OF THE TOP OF THE HEADLINER AND DOWN ONTO THE DASH AS I BACKED UP THE CAR. THE FLOORBOARD WAS SOAKING WET. NOW IT JUST LEAKS THROUGH THE HEADLINER AND DOWN THE DASH TO THE FLOOR EVERY TIME IT RAINS SINCE THEN I'VE HAD GM TELL ME MY DRAIN LINES FOR THE SUNROOF WERE BLOCKED AND CHARGED ME $100 TO BLOW THEM OUT. 3 MONTHS LATER, AND A DROUGHT OF A SUMMER, AND AFTER OUR FIRST RAIN THE CAR LEAKED WATER AGAIN. GM ONCE AGAIN TRIED TO SAY THE LINES WERE CLOGGED TO WHICH I DEMANDED THAT THEY LOOK INTO THE TSB REGARDING THE DRAIN TUBES. THEY REFUSED TO CONSIDER THAT OPTION EARLIER THIS YEAR, WHICH IS RIDICULOUS SINCE GM HAS KNOWN ABOUT THIS ISSUE SINCE 2008 AND OFFERED TO FIX IT FOR FREE, EXCEPT I'M NOT THE ORIGINAL OWNER OF THE CAR AND DIDN'T KNOW THIS. MY CAR HAS BEEN IN THE SHOP 3 TIMES IN THE LAST 4 WEEKS AND HAS BEEN IN THE DEALER FOR OVER 20 DAYS IN THE LAST MONTH. AT THIS TIME THEY HAVE INSTALLED THE $11 DRAIN TUBES AND CHARGED ME $400 TO REPLACE THEM AND THE ISSUE IS STILL NOT RESOLVED. WATER IS STILL RUNNING INTO MY DASH AND ONTO THE FLOORBOARD. THIS ONLY HAPPENS WHEN IT RAINS AND NOT WHILE IN A CAR WASH OR OTHER WAYS IN WHICH PEOPLE HAVE TRIED TO REPLICATE RAIN WATER. SO BASICALLY I'M STUCK WITH A CAR THAT I CAN'T DRIVE WHEN IT RAINS. MY
CAR PARKED IN OWNER'S DRIVEWAY. ALL WINDOWS AND SUNROOF CLOSED. AFTER A HEAVY OVERNIGHT RAINSTORM, OWNER DROVE CAR DOWN DRIVEWAY AND HEARD A RUSH OF WATER TOWARD FRONT OF CAR. OWNER SAW WATER DRIPPING FROM UNDER GLOVE BOX COMPARTMENT, AND SUBSTANTIAL WATER ON PASSENGER SIDE FLOOR MAT. OWNER ABLE TO DRIVE TO WORK AND PARKED IN WORK PARKING RAMP. AFTER WORK, OWNER ATTEMPTED TO START CAR TO GO HOME, EXPERIENCED NO CRANK/ NO START. LIGHTS DID COME ON BUT KEY THEN STUCK IN IGNITION. CAR BATTERY EVENTUALLY DIED DUE TO INABILITY TO TURN OFF LIGHTS. COMPANY CALLED TO JUMP START CAR, COMPANY ATTACHED JUMPER CABLES AND LIGHTS CAME ON, VOLTAGE GOOD, CAR STILL NO CRANK NO START. CAR WAS TOWED TO DEALERSHIP. DEALERSHIP DIAGNOSIS WATER LEAKED FROM THE SUNROOF INTO THE FRONT OF CAR AND INTO THE FUSE BOX, REQUIRING A NEW FUSE BOX, ALL NEW TERMINALS AND NEW WIRING. COST FOR REPAIR ESTIMATE $800-$1000. CALLS TO CM/SATURN OFFERED NO ASSISTANCE WITH VEHICLE REPAIR OR COST ASSISTANCE AT ALL. THIS INCIDENT IS EXACTLY THE SAME AS A KNOWN TECHNICAL SERVICE BULLETIN BY GM #08-08-57-003F FLOOR WET UNDER CARPET/ENGINE CONTINUES TO RUN WITH KEY OFF/POSSIBLE NO CRANK/NO START/COMMUNICATION LOSS/VARIOUS ELECTRICAL CONCERNS (SEAL SEAM).
TRANSMISSION SLIPPING AND HIGH ENGINE REV DURING COMMUTE FROM WORK TO HOME.COULD NOT GET OVER 40 MPH AND HAD TO TAKE SIDE STREETS HOME. WAS FEARFUL THAT IT WOULD NOT MAKE IT !
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE LOW OIL PRESSURE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT COVER GASKET NEEDED TO BE REPAIRED DUE TO CAUSING OIL LEAKAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE ATTEMPTING TO UTILIZE THE AUTOMATIC LIFTGATE FEATURE ON THE VEHICLE, THE TRUNK WOULD FAIL TO REMAIN OPEN AND POTENTIALLY FALL ON THE HEAD OF THE WHOEVER IS ATTEMPTING TO LOAD OR UNLOAD THE VEHICLE. THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. ...UPDATED 02/03/16 *BF *TR
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. WHILE DRIVING 45 MPH, THE STEERING WHEEL PUMP FAILED AND MADE IT DIFFICULT TO TURN THE VEHICLE RIGHT OR LEFT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL COLUMN CAUSED THE STEERING WHEEL PUMP TO FRACTURE. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 71,000.
PASSENGER HEADLIGHT CONTINUALLY BURNS OUT. WE HAVE REPLACED THE BULB SEVERAL TIMES. I HAVE DONE THIS MYSELF AS WELL AS HAD IT PROFESSIONALLY REPLACED AT THE DEALER AND THE BULB CONTINUES TO BURN OUT AFTER JUST A FEW WEEKS.. THERE HAS TO BE A SHORT IN THE WIRING CAUSING THIS. I HAVE SEARCHED ONLINE AND IT LOOKS LIKE I AM NOT ALONE AND THIS IS A WIDESPREAD PROBLEM.
AS A RESULT OF INCLEMENT WEATHER, WATER HAS BEEN ABLE TO ACCESS THE INTERIOR OF THE VEHICLE WHICH RESULTED IN MALFUNCTIONING OF ELECTRICAL COMPONENTS OF THE OVERHEAD ACCESSORIES. SUNROOF HAS BEEN STUCK INTO OPEN POSITION AND WAS NOT ABLE TO RETRACT THE SUNROOF BACK INTO THE CLOSED POSITION.
THE 2 SEPARATE INCIDENTS OCCURRED WHILE DRIVING FOR AN EXTENDED TIME ON THE HIGHWAY. THE INCIDENT WAS AROUND 5/13/15 TRAVELING ALONG ROUTE 81. WHILE DRIVING THE TRANSMISSION BEGAN TO FAIL THUS LOSING POWER AND CAUSING A SAFETY CONCERN ON A BUSY HIGHWAY.. THE 2ND INCIDENT OCCURRED ON 7/31/15. WHILE DRIVING ALONG ROUTE 695 IN BALTIMORE THE WATER PUMP FAILED CAUSING A LOSS OF POWER AND OVER HEATING THE ENGINE. THUS BECOMING A SAFETY HAZARD ON BUSY HIGHWAY.
WE BOUGHT THE VEHICLE FROM GM, AS WE PULLED OFF THE LOT AND MADE IT LESS THEN A HALF MILE DOWN THE ROAD AND THE ENGINE LIGHT CAME ON. THE ENGINE WAS RUNNING ROUGHT SO WE TOOK IT TO A MECHANIC. THEY ADVISED US IT WAS A POWER TRAIN ISSUE. WE CALLED GM AND THE REQUESTED US TO BRING THE VEHICLE IN SO THEY'RE MECHANICS COULD LOOK INTO THE ISSUE. CONFIRMED THAT WE HAVE A TIMING CHAIN AND A POWER TRAIN THAT NEEDS TO BE FIXED. ULTIMATELY THEY REFUSED TO FOOT THE BILL AND SAID THEY WOULD ONLY GO IN HALF. NOW WE ARE HAVING TO PAY 1700.00 TO FIX A VEHICLE BEFORE WE EVEN MAKE OUR FIRST CAR PAYMENT.
THE SUN ROOF LEAKS AND A LARGE AMOUNT OF WATER HAD COLLECTED INSIDE THE BATTERY TERMINAL WHICH IS LOCATED UNDER AND BEHIND THE FRONT PASSENGER'S SEAT. SINCE THEN, WATER CONTINUES TO LEAK IN FROM THE SUN ROOF "TUBES" WHICH HAVE BEEN CLEANED OUT SEVERAL TIME. I HAVE HAD WATER THAT PUDDLES UNDER THE CARPETING IN THE FRONT AND REAR SEAT AND HAS EFFECTED THE ELECTRICAL. THERE ARE NUMEROUS INSTANCES POSTED AND YOUTUBE VIDEOS OF FOLKS WHO HAVE ALSO DEALT WITH THIS ISSUE. IT'S A SHAME THAT IT HAS NOT BEEN ADDRESSED. GM HAS NO RESOLUTION AND THE DEALERSHIP CHARGES $50 TO "BLOW OUT THE LINES" I.E. USING AN AIR HOSE TO BLOW AIR THROUGH THE TUBES. IT'S OBVIOUS THE SUN ROOF IS NOT PROPERLY SEALED AND THE TUBES (DRAINS AS THEY ARE REFERRED TO BY THE DEALERSHIP) ARE NOT FULL PROOF. THE WATER ALSO LEAKS FROM THE SIDE AIRBAG CURTAINS AND THE SUN ROOF CONTROL PANEL
THE STRUTS ON THE LIFT GATE OF MY SATURN OUTLOOK FAILED TO HOLD UP WHILE MY SISTER AND I WERE LOADING GROCERIES.I SAW THE GATE COMING DOWN AS IT WAS GOING TO STRIKE MY SISTER IN THE HEAD, AND I REACHED FROM THE SIDE TO PREVENT IT FROM CLOSING AND GOT MY INDEX FINGER CRUSHED IN THE LIFT GATE AND NEARLY SEVERED OFF. I STILL TO THIS DAY HAVE MULTIPLE ISSUES WITH MY FINGER.I JUST REVIEVED NOTICE THAT THERE WAS A DEFECT ON THE STRUTS.
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. WHILE DRIVING AT 65 MPH, THE AIR BAG LIGHT FAILED TO ILLUMINATE WHEN A PASSENGER WAS OCCUPYING THE SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.
I STARTED THE VEHICLE IN THE AM ON 19 JUN 2015 AND THE "SERVICE AIR BAG" LIGHT WOULD NOT GO OUT.
AC BLOWER STOPPED WORKING DO TO WATER COMING IN FROM SUNROOF. CONTACTED SATURN THEY TOLD ME SINCE IT IS OUT OF WARRANTY THEY CANNOT DO ANYTHING. EVEN IF IT IS A MANUFACTURER DEFECT. WOW UNBELIEVABLE. POOR CUSTOMER SERVICE. DEALER WANTS $75 DO DIAGNOSE THE PROBLEM THEN $700 TO FIX THE WATER LEAK AND $500 FOR BLOWER MOTOR. THEY CAN KEEP THE CAR FOR THOSE PRICES. THIS IS UNACCEPTABLE SOMEONE NEEDS TO REGULATE THESE DEALERS AND CAR COMPANIES BETTER. NO SATURN OR GM FOR MY FAMILY
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT ALSO STATED THAT THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.
MY SERVICE AIR BAG LIGHT CONTINUES TO COME ON AFTER HAVING BROUGHT IT IN TWICE FOR THE RECENT AIR BAG RECALLS. TODAY I WAS TOLD THAT IT WASN'T RELATED TO THE RECALL, BUT THAT THE PASSENGER PRESENCE MODULE NEEDS TO BE REPLACED. THE COST TO REPAIR/REPLACE IS OVER $900. I WAS TOLD THAT BECAUSE OF THIS PROBLEM, THE AIR BAG MAY OR MAY NOT DEPLOY IN THE EVENT OF A CRASH. I HAVE SEEN NUMEROUS ACCOUNTS ONLINE OF THIS SAME PROBLEM. I BELIEVE THIS IS A DEFECT AND AN IMPORTANT SAFETY CONCERN, NOT A TYPICAL REPAIR SUCH AS BRAKES OR NEEDING NEW TIRES.
AIR CONDITIONER WENT OUT COMPLETELY AT ONLY 65,000 MILES. THEY RECHARGED THE FREON, BUT IT WENT OUT THREE WEEKS LATER. THERE WAS A FOG-LIKE DISCHARGE FROM THE AC VENTS AT ONE POINT. THE REPAIR IS GOING TO COST $1,500 AND THEY HAVE TO TAKE OUT THE WHOLE DASH TO EVEN DO IT. I'VE READ SIMILAR BREAKDOWNS OF THE AC UNIT FROM THE ACADIA AND ENCLAVE AND TRAVERSE (SIMILAR MODELS). SEEMS LIKE A KNOWN DEFECT WITH IT. GIVEN ALL THE ELECTRICAL COMPONENTS IN CARS NOWADAYS, WHO KNOWS WHAT ELSE THIS MAY RELATE TO OR AFFECT.
MY AIR BAG SERVICE LIGHT CAME ON DISPLAY AWHILE BACK AND I WAS TOLD THAT GM WOULD ISSUE A RECALL BUT SINCE I DIDN'T HEAR FROM THEM I DECIDED TO CALL THEM AND THEY KEPT GIVING ME THE RUN AROUND. I TOLD THEM OF MY CONCERNS AND FOR THE SAFETY OF ME AND MY FAMILY WHILE DRIVING IN THIS OUTLOOK BUT IT DIDN'T SEEM TO MATTER TO THEM. THEY WERE NON-NONCHALANTLY TREATING MY PROBLEMS AS IF IT WERE NOT IMPORTANT TO THEM AND THAT IT WAS MY PROBLEM AND THAT I SHOULD HAVE FIXED IT MYSELF. (HE WAS BEING REAL SHARP WITH ME) SO MUCH THAT I COULD TELL IT WAS GOING TO END UP WITH ME RECEIVING NO HELP FROM HIM AND THE COMPANY. I WISH THAT THEY WOULD OWN UP TO THEIR MISTAKES AND FIX WHATS OBLIGATED TO THEM. GENERAL MOTORS LLC (GM) IS RECALLING CERTAIN MODEL YEAR 2008-2013 BUICK ENCLAVE AND GMC ACADIA AND 2009-2013 CHEVROLET TRAVERSE AND 2008-2010 SATURN OUTLOOK VEHICLES. IN THE AFFECTED VEHICLES, INCREASED RESISTANCE IN THE DRIVER AND PASSENGER SEAT MOUNTED SIDE IMPACT AIR BAG (SIAB) WIRING HARNESSES MAY RESULT IN THE SIAB AND SEAT BELT PRETENSIONERS NOT DEPLOYING IN THE EVENT OF A CRASH. CONSEQUENCE: FAILURE OF THE SIDE IMPACT AIR BAGS AND SEAT BELT PRETENSIONERS TO DEPLOY IN A CRASH INCREASE THE RISK OF INJURY TO THE DRIVER AND FRONT SEAT OCCUPANT.
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE VEHICLE HESITATED TO SHIFT GEARS AND JERKED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THE 35R WAVE PLATE FAILED. AS A RESULT, THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
TRANSMISSION HAS COMPLETELY WENT OUT DUE TO WAVEPLATE.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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