Chrysler (FCA US, LLC): Visibility › Defroster/Defogger/Hvac System
Chrysler (FCA US, LLC) reported this defect to federal regulators on Feb 15, 2024 and put the number of vehicles at risk at 199,143. The repair is free for as long as the recall stands.
The defect
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
The risk
An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
The remedy
Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
7 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2024 Jeep Grand Cherokee | 254 | 16 | 0 | 10 |
| 2024 Jeep Wrangler | 753 | 11 | 8 | 12 |
| 2023 Jeep Grand Cherokee | 408 | 21 | 3 | 16 |
| 2023 Jeep Wrangler | 374 | 14 | 7 | 11 |
| 2022 Jeep Grand Cherokee | 268 | 13 | 1 | 7 |
| 2022 Jeep Wrangler | 412 | 15 | 11 | 14 |
| 2021 Jeep Wrangler | 958 | 15 | 27 | 21 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 24V111000.
Full record for the 2024 Jeep Grand Cherokee → · Recalls carrying a do-not-drive advisory → · Where this data comes from →