General Motors, LLC: Latches/Locks/Linkages › Tailgate › Latch
General Motors, LLC reported this defect to federal regulators on Feb 1, 2024 and put the number of vehicles at risk at 570,434. The repair is free for as long as the recall stands.
The defect
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
The risk
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
The remedy
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
20 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2024 Chevrolet Silverado 2500 | 143 | 4 | 1 | 3 |
| 2024 Chevrolet Silverado 3500 | 51 | 3 | 0 | 2 |
| 2024 GMC Sierra 2500 | 108 | 4 | 0 | 2 |
| 2024 GMC Sierra 3500 | 51 | 3 | 1 | 0 |
| 2023 Chevrolet Silverado 2500 | 47 | 1 | 2 | 0 |
| 2023 Chevrolet Silverado 3500 | 16 | 1 | 0 | 0 |
| 2023 GMC Sierra 2500 | 33 | 1 | 0 | 1 |
| 2023 GMC Sierra 3500 | 28 | 1 | 0 | 5 |
| 2022 Chevrolet Silverado 2500 | 97 | 3 | 2 | 3 |
| 2022 Chevrolet Silverado 3500 | 28 | 3 | 1 | 2 |
| 2022 GMC Sierra 2500 | 45 | 3 | 2 | 1 |
| 2022 GMC Sierra 3500 | 32 | 3 | 0 | 3 |
| 2021 Chevrolet Silverado 2500 | 89 | 6 | 1 | 2 |
| 2021 Chevrolet Silverado 3500 | 41 | 5 | 1 | 1 |
| 2021 GMC Sierra 2500 | 52 | 6 | 1 | 4 |
| 2021 GMC Sierra 3500 | 20 | 5 | 0 | 0 |
| 2020 Chevrolet Silverado 2500 | 109 | 10 | 3 | 2 |
| 2020 Chevrolet Silverado 3500 | 42 | 8 | 1 | 1 |
| 2020 GMC Sierra 2500 | 80 | 9 | 4 | 1 |
| 2020 GMC Sierra 3500 | 51 | 8 | 2 | 4 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 24V060000.
Full record for the 2024 Chevrolet Silverado 2500 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →