2024 GMC Sierra 2500

Routine

Owners filed 103 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 4 times.

When it fails
020k40k60k90k120k200k
8,808 milesMedian miles at failure

28 complaints record an odometer reading. Failures cluster around 010,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Power Train22
000
Electrical System18
000
Service Brakes12
103
Unknown or Other9
000
Engine5
000
Tires4
000
Structure › Body3
000
Electrical System › Integrated Trailer Brake Control3
000
Vehicle Speed Control2
000
Suspension2
000

4 safety recalls

Part 573 reports
Tires26V530000
Filed Aug 13, 20268 vehiclesGeneral Motors, Llc

Defect. General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.

Risk. Driving with underinflated tires can increase the risk of a crash.

Remedy. Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.

Latches/Locks/Linkages › Tailgate › Latch24V894000
Filed Nov 26, 2024131,231 vehiclesGeneral Motors, Llc

Defect. General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

Risk. An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy. Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.

Latches/Locks/Linkages › Tailgate › Latch24V060000
Filed Feb 1, 2024570,434 vehiclesGeneral Motors, Llc

Defect. General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Risk. An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy. Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

Steering23V549000
Filed Aug 3, 20233,893 vehiclesGeneral Motors, Llc

Defect. General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.

Risk. A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.

Remedy. Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.

What owners reported

Newest filings
Power Train
Filed Sep 16, 2026ME

Driving down the road going to and intersection the dash says I received a Service ESC message followed by a Reduced Acceleration warning on the center display. I also had the forward collision, traction control and check engine lights come on. I also noticed the shudder/jerk. The truck is giving a P060C code and when i was driving it dies in the intersection of the road and will not start back up. puts the computer in a safety mode. I have call my local GM dealer and they did not fix it and it happen twice. I the truck dies in the middle of the road and no way to start's it and if a big rig crashes in to the truck some one or more than one will be hurt or killed

Vehicle Speed Control
Filed Sep 3, 2026NY

While driving my truck on the highway at 65 mph the truck bucked hard and immediately downshifted into 2nd gear. This caused me to rapidly decelerate to approximately 40 mph, I am lucky there was not another vehicle behind me when this happened since rapid unexpected deceleration without brake lights is very dangerous. I had to drive the truck in limp mode at 45mph and approximately 4500 rpms to the nearest exit. This event illuminated the trucks check engine light and displayed a brief service 4WD message followed by a permanent reduced acceleration message on the dash.

Steering › Hydraulic Power Assist › Power Steering Fluid
Filed Sep 1, 202640,832 milesTN

The contact owns a 2024 GMC Sierra 2500. The contact stated that while driving 5 MPH, the vehicle lost brake and power steering functionality, and there was smoke coming from underneath the hood. The contact stated that power steering fluid was leaking onto the engine. No warning lights were illuminated. The vehicle was towed to a local dealer, where it was diagnosed, and the contact was informed that the power steering pump had seized, the belt and hoses had failed, and the parts needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 40,832.

Power Train
Filed Aug 26, 2026UT

The control valve body failed. There are so many, that there was a shortage of parts. Had to take it in as it went into limp mode. 34,000 miles. There were dozens of trucks, same year, waiting for the same repair. Shop says probably every truck will need it. It is a known issue.

Power Train
Filed Aug 25, 202676,300 milesNY

The contact owns a 2024 GMC Sierra 2500. The contact stated that while driving at an undisclosed speed, the rear axle unexpectedly locked up, and the vehicle stopped in the middle of the road. The rear axle independently released, and the vehicle was driven back to the residence. The dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 76,300.

Tires
Filed Aug 6, 2026TX

I bought this truck from a reputable GM dealership 2.5 weeks before this happening occurred. Tires only had 50k miles on them when they were rated for 80k miles: the front driver side Ttire ruptured while on major hwy in texas. No signs of air loss and the road was clear of any debris. Steering started to lightly shake and eventually came to a violent shake, then the front driver tire ruptured. Uncontrollable steering from the rupture caused the truck to slam and scrape into the concrete dividing barrier. If it were not for the other drivers around and being then cautioning their driving behaviors, this may have resulted fatally. Other drivers and my self may have easily collided with each other on a major traffic highway. I’m still extremely mindful of this happening again. This caused me as a customer, originally thinking this tire manufacturer is to be trusted, to not being a customer any longer as well as causing nearly $30,000 of needed repairs. From what I am reading from this site, plenty of other drivers have experienced the same, almost identical happenings. This is a safety issue that needs a recall on this line of tires and the manufacturer should be liable for all costs to the consumer witch includes vehicle rentals, hotel fees and insurance deductibles, s as well as the entire bill of repairs the insurance companies dish out. It appears from all of the complaints, Goodyear is producing unsafe products that is endangering consumers’ lives. Do the ethical thing Goo

Power Train
Filed Jul 23, 2026PA

While towing my fifth-wheel trailer, I was descending a hill (I had my tow/haul switch engaged) when I noticed an issue with my vehicle. Upon reaching the bottom of the hill and beginning to decelerate, when applying gas to continue up the hill the vehicle shuddered noticeably. A warning light briefly illuminated on the dashboard and then turned off shortly afterward. Although the warning light went away, the vehicle continued to exhibit a slight vibration, particularly between approximately 25 and 50 mph. I was able to drive the vehicle home safely and subsequently brought it to the dealership for inspection. The dealership performed a diagnostic scan and retrieved fault codes. Based on their findings, they have determined that the transmission requires replacement and are proceeding with that repair. They also found a different fluid in the transmission fluid, they skipped the testing and got permission to change out the transmission

Unknown or Other
Filed Jun 14, 2026WA

The tailgate opens unexpectedly, it can be inspected but it is in for repairs on 6/15/26. There was luggage in the back and it could have fallen out on the freeway. The problem has not been repeated by the dealer, but it has occurred several times in the past. The vehicle had not been inspected by others. There was no warning that the tailgate opened. They start to occur randomly several months ago.

Forward Collision Avoidance › Adaptive Cruise Control
Filed Jun 8, 2026VA

Unexpected braking at highway speeds. This has at least 50 times at highway speeds. The truck has experienced repeated false Forward Collision Alerts and un-commanded Automatic Emergency Braking events. Adaptive Cruise Control frequently detects roadside objects and vehicles in adjacent lanes, particularly on curves. The vehicle has never had windshield replacement, front-end damage, suspension modifications, or aftermarket accessories. This is creating a safety hazard because the truck brakes unexpectedly in traffic at any speed.

Power Train
Filed Jun 7, 2026OH

I was merging onto the highway in my 2024 GMC Sierra 2500HD AT4X equipped with the 6.6L Duramax engine at about 50mph when the gauge cluster emitted a “Reduced Acceleration Drive With Care” message followed by a check engine light. The check engine light presented indicated a “P0747” and “P0700” code. The vehicle was then stuck in 5th gear at highway speeds. Luckily there was no traffic present during this event due to the reduced acceleration of the vehicle and confusion caused to the operator. This could have been a dangerous situation due to the sudden change in handling of the vehicle. I have since then had the vehicle towed to the dealership in which it was purchased from for them to do their investigation to see how to fix the issue. This is a very well known issue with these GM heavy duty pickups. There is currently a recall on these trucks for this exact issue but my truck at this point in time is not included in said recall. I believe the recall is for 2020-2022 vehicles. Mine happens to be a 2024 which uses the same transmission as the older model vehicles in the recall. There are many other owners of these trucks like myself who have experienced this exact same issue. I’m sure this isn’t the first time this issue has been reported either. Something must be done about this.

Service Brakes
Filed May 12, 2026TX

Intermittent trailer disconnect and loss of electric trailer brake output while towing Airstream. The truck is connected to the trailer through the seven Way plug. There are no modifications to the truck. This is a safety hazard as I pull a 9000+ lb trailer. Trailer connection drops momentarily and integrated trailer brake controller loses communication with trailer brakes. I went on a 5000 mile trip and my trailer brakes were connecting in disconnecting consistently. Every time there was a disconnection or connection the vehicle would “ding ding. This virtually happened consistently while we were on this long trip. During the trip, we tried to wedge the plug tight and zip tie the door shut, attempting to keep the plug tight. My truck is at the dealership, waiting on a “tool“. This is the second time it has been in the shop for this issue. I supplied a picture of the dash message after it got tired of connecting and disconnecting. I feel this is a serious safety issue. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Electrical System
Filed Apr 28, 2026AZ

IOK Radio Module failing. Would happen 10 times in less than 5 miles. Vehicle has been seen 3 times before diagnosing as IOK Radio Module failure. Inhibits hands free calling, total loss of all audio including safety chimes, dropped emergency call capability, multiple software updates have failed to resolve it. Vehicle is still under warranty. Serviced at Garrett Motors in Coolidge, AZ

Electrical System
Filed Apr 28, 2026AZ

IOK Radio Module failure. Inhibits hands free calling, total loss of all audio including safety chimes, dropped emergency call capability, multiple software updates have failed to resolve it. Vehicle is still under warranty.

Air BagsCrash
Filed Apr 26, 2026IA

Driving back to camper in the late evening and was listening to music and gps was on the screen when I was going approximately 32mph when headliner airbags on both sides went off causing me to hit my brakes and veer into the ditch. I was able to maintain pretty good control but did hit either a rock or stick or something that punctured my wheel sidewall. Unsure if a tree limb then got caught and tore off my bedcover that then left a small dent on the c column on the passenger side. I was able to put my truck in 4wd to get back fully into the roadway and walk about to see potential damage. At that time I only saw my tire was loosing air and bedcover was off aside from the airbag deployment. I slowly made my way home to assess further during complete daylight. I was not injured other than a cut on the hand due to the bedcover and a headache from the deployment. No hard hit or collision and truck did not make contact with tree trunk or any front end damage that would ordinarily come from someone going into the ditch. Reached out to a shop to have them check it out and see if they can see any reason why those airbags would have deployed without force then causing an incident

Back Over Prevention
Filed Apr 10, 20268,000 milesIA

The contact owns a 2024 GMC Sierra 2500. The contact stated while reversing, the rear-view camera displayed a blank screen. The 4WD system engaged unintendedly, and the park assist sensor was inoperable while an unknown message was displayed. Additionally, the vehicle lost motive power while driving. The check engine warning light was illuminated. The vehicle was towed to the dealer, who replaced an unknown module and reset the computer, but the failure persisted. The contact stated that the vehicle was taken to the dealer five times, but the failure recurred after several unknown repairs. The vehicle was not repaired. The contact had requested for a buyback from the dealer, but no assistance was provided. The manufacturer was made aware of the failure. The failure mileage was approximately 8,000.

Trailer Hitches
Filed Mar 27, 20261,200 milesNY

The contact owns a 2022 Safe Haven 12-foot Flatbed Trailer. The contact stated that while driving approximately 10 MPH and towing the unloaded trailer with a 2024 GMC Sierra 2500, while slowing down to make a right turn, the trailer detached from the tow hitch ball. The contact stated that there were no warning lights illuminated. The contact stated that the aluminum arms on the hitch adjoined to the frame of the trailer was loose. The contact stated that because of the design of the hitch, the receiver that rests on the trailer hitch was not flush, and there was room for the trailer receiver to move up and down, causing the bolts to loosen. The contact called the manufacturer and was informed that it was the normal of the bolts. The trailer was taken to an authorized dealer, and the contact was informed that the trailer was attached incorrectly. The vehicle was not diagnosed or repaired. The failure mileage was approximately 1,200. The VIN was not available.

Electrical System
Filed Mar 16, 2026NY

The vehicle went into low power mode and said to pull over. As soon as that message appeared the next warning appeared and said to shift to neutral and pull over immediately and attempt to restart. The vehicle immediately shut off after second warning before having time to pull over from first message. I was able to pull most of the way off the road as the vehicle had shut off there was no power steering and had limited ability to steer the vehicle. This all happened without advance warning or any other warning that there was an issue while traveling at over 75mph. Vehicle would not restart and needed to be towed. Dealer stated it was a fule control module that was hard to get due to a recall. But that my vehicle was not part of that recall.

Tires
Filed Mar 15, 202657,359 milesFL

Traveling on I-10 doing approx 75 mph head a loud boom and saw sparks coming from the read drivers side of the truck. Truck was riding a bit low on that side. Pulled over and determined the tire had blown up. Currently doing the insurance claim and repair as there was substantial damage to the truck. No crash or involvement by other motorists. Did not hit anything.

Engine
Filed Mar 15, 2026GA

Oil cooler blew and mixed oil in coolant reservoir. Possibly causes overheating and engine seizure. This has been confirmed with a certified GM service center. The service center inspected fixed it then within 5 miles had to be returned to the dealer because it happened again.

Exterior Lighting
Filed Mar 4, 202670,000 milesNC

The contact owns a 2024 GMC Sierra 2500. The contact stated that the taillights, brake lights, and turn signals, all failed to illuminate. The vehicle was taken to the dealer, who confirmed that the rear lights had failed and needed to be replaced. The contact decided not to have the dealer repair the vehicle because the dealer stated that the repair was not covered by the vehicle manufacturer. The vehicle was taken to another dealer, Terry Labonte Chevrolet (1401 Bridford Pkwy, Greensboro, NC 27407), who confirmed the failure and determined that the lights needed to be replaced. The vehicle was not repaired due to parts not being in stock. The manufacturer was made aware of the issue and confirmed the repair was not covered under warranty or recall. The failure mileage was approximately 70,000.

20 of 103 complaints, reproduced as filed.

Across model years

Worst on record: 2003
YearComplaintsRecallsFiresDeathsAssessment
202610110Routine
202526100Routine
2024 — this page103400Routine
202332100Routine
202243320Routine
202151610Routine
202074930Routine
201932730Routine
201835520Routine
201737610Routine
201659500Routine
201589650Routine
201430210Routine
201346300Routine
201231301Fatalities reported
201163410Routine
201010500Routine
200931500Routine
200863300Routine
200783310Routine
200666330Routine
2005115460Routine
2004143441Fatalities reported
2003160340Routine
2002134411Fatalities reported
2001134520Routine
200048310Routine
199936211Fatalities reported
199815300Routine
199714400Routine
19941000Routine

Compare every Sierra 2500 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Aug 13, 2026. Source: NHTSA Office of Defects Investigation.