Owners filed 1 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Unknown or Other
1
0
0
0
3 safety recalls
Part 573 reports
Engine and Engine Cooling › Engine › Engine Control Module (ecu/Ecm) › Software22V168000
Filed Mar 18, 202222 vehiclesMercedes-Benz Usa, Llc
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2010 E350, 2014 G550, 2008-2009 C300, 2008 C350, 2009 CLK550, 2007 SL550, SLK280, and 2008 SLK350 vehicles. Various control units may have been updated with incorrect software configuration during a service repair. This can result in various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions, including stability and traction control.
Risk. Various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions including stability and traction control, can increase the risk of a crash.
Remedy. Dealers will update the software configuration on the affected control units, free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040003.
Communication19V787000
Filed Nov 1, 201924,226 vehiclesMercedes-Benz Usa, Llc.
Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy. MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Steering17V250000
Filed Apr 11, 201710,832 vehiclesMercedes-Benz Usa, Llc.
Defect. Mercedes-Benz USA, LLC.(MBUSA) is recalling certain 2013-2016 G550 and G63 AMG vehicles and 2016 G65 AMG vehicles. The steering coupling may have been insufficiently tightened, resulting in the steering connection wearing.
Risk. The steering coupling wear may cause a loss of steering, increasing the risk of a crash.
Remedy. MBUSA will notify owners, and dealers will replace the steering coupling, free of charge. The remedy is currently unavailable. Interim notifications informing owners of the safety risk were mailed May 27, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.
What owners reported
Newest filings
Unknown or Other
Filed Jan 5, 2016424 milesWI
FRONT LEFT & RIGHT BLINKERS FAIL AT DIFFERENT TIMES. ERROR CODE READS, "CHECK FRONT RIGHT TURN SIGNAL." FAULT HAPPENS AT VARIOUS TIMES, WHILE DRIVING ON HIGHWAY, AT A STOP SIGN, ETC. FAULT APPEARS & BLINKER IS INOPERABLE. DEALERSHIP HAS TRIED 8 TIMES TO FIX ISSUE.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 18, 2022. Source: NHTSA Office of Defects Investigation.