Owners filed 4 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Air Bags
4
0
0
0
2 safety recalls
Part 573 reports
Engine and Engine Cooling › Engine › Engine Control Module (ecu/Ecm) › Software22V168000
Filed Mar 18, 202222 vehiclesMercedes-Benz Usa, Llc
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2010 E350, 2014 G550, 2008-2009 C300, 2008 C350, 2009 CLK550, 2007 SL550, SLK280, and 2008 SLK350 vehicles. Various control units may have been updated with incorrect software configuration during a service repair. This can result in various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions, including stability and traction control.
Risk. Various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions including stability and traction control, can increase the risk of a crash.
Remedy. Dealers will update the software configuration on the affected control units, free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040003.
Air Bags › Frontal › Driver Side › Inflator Module16V081000
Filed Feb 11, 2016711,159 vehiclesMercedes-Benz Usa, Llc.
Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.
What owners reported
Newest filings
Air Bags
Filed Jul 13, 2018FL
I HAVE CONTACTED 'EROCARS' IN ST. PETERSBURG, FLORIDA, FIVE TOMES REGARDING THE TAKAT SAFETY RECALL, ALL THE TIME I RECEIVED THE SAME ANSWER; 'WE WILL GET BACK TO YOU' BUT NO ONE HAS CALLED ME BACK YET. I DON'T KNOW WHAT TO DO?
Air Bags
Filed Apr 26, 2018IL
TAKATA RECALL. I'VE BEEN WAITING FOR A YEAR NOW FOR A REPLACEMENT TO BE AVAILABLE. THE DATE FOR A REPLACEMENT HAS BEEN CONTINUALLY PUSHED BACK, AND IT IS UNCLEAR WHEN, IF EVER, A FIX WILL BE AVAILABLE. MERCEDES NEEDS TO DO SOMETHING TO GET THIS FIXED, OR TO MAKE IT RIGHT.
Air Bags
Filed Dec 25, 2017CA
THE DEALER IN FOOTHILL RANCH CA REFUSED TO FIX MY CAR WHEN I TOOK IT TO HAVE THE DEFECTIVE AIR BAG REPLACED ON NOVEMBER 24, 2017. I WAS TOLD THE LITIGATION WAS NOT FINISHED AND THERE WAS NOTHING THEY CAN DO ABOUT IT. MY LIFE IS A RISK. PLEASE FIX IT.
Air Bags
Filed Sep 27, 2016TX
TAKATA RECALL. RECALL IN FEBRUARY 2016, NOTIFIED IN MAY 2016, AND WAS ADVISED RECENTLY BY LOCAL MERCEDES DEALERSHIP THAT PARTS TO REPAIR ARE STILL NOT AVAILABLE. THIS IS UNACCEPTABLE, OTHER BRANDS (HONDA) HAVE EXCESS PARTS BUT MERCEDES HAS NONE. I HAVE BEEN UNABLE TO DRIVE MY CAR FOR OVER 4 MONTHS DUE TO THIS DEADLY SAFETY RECALL.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 18, 2022. Source: NHTSA Office of Defects Investigation.