Owners filed 5 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Electrical System
2
0
0
0
Steering
1
0
0
0
Fuel/Propulsion System
1
0
0
0
Exterior Lighting
1
0
0
0
3 safety recalls
Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module16V363000
Filed May 26, 2016258,163 vehiclesMercedes-Benz Usa, Llc.
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, MBUSA is recalling certain model year 2008 C300 Sedan, C350 Sedan, C63 AMG Sedan and C300 4-Matic Sedan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy. MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.
Air Bags › Frontal › Sensor/Control Module-inactive15V711000
Filed Oct 27, 2015127,504 vehiclesMercedes-Benz Usa, Llc.
Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2008-2009 C300 Sedan, C300 4Matic, C63 AMG, and C350 vehicles, and 2010 GLK350 and GLK350 4Matic vehicles. Due to a manufacturing error, the air bag control unit may corrode and cause the control unit to malfunction.
Risk. The malfunctioning air bag control unit may cause the air bags to unexpectedly deploy increasing the risk of injury and the possibility of a vehicle crash. Alternatively, the air bag control unit malfunction may cause the air bags to not deploy in the event of a crash necessitating air bag deployment, increasing the risk of occupant injury.
Remedy. MBUSA will notify owners, and dealers will inspect the air bag control unit and replace it, as necessary, free of charge. Mercedes-Benz issued an interim notification to owners on December 23, 2015. The recall began on March 14, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
Exterior Lighting › Tail Lights14V177000
Filed Apr 11, 2014252,867 vehiclesMercedes-Benz Usa, Llc.
Defect. Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2008-2011 C300, C300 4Matic, C350, and C63 AMG vehicles manufactured January 26, 2007, through July 13, 2011. In the affected vehicles, a poor electrical ground connection may result in the dimming or failure of the tail lights.
Risk. Dimming or failure of the tail lights reduces the ability to warn other motorists of the driver's intentions of stopping or turning, increasing the risk of a crash.
Remedy. Mercedes will notify owners, and dealers will replace the bulb holders if not previously updated and replace any corroded connectors, free of charge. The recall began on August, 18, 2014. Owners may contact Mercedes at 1-800-367-6372.
What owners reported
Newest filings
Electrical System
Filed Jul 15, 2016135,000 milesTX
THE ELECTRONIC STEERING CONTROL LOCK MODULE WENT OUT ON MY CAR. THIS SEEMS TO BE A REOCCURRING ISSUE WITH ANY "W204" 2008/2009 MERCEDES BENZ MODEL CAR. I'VE DOCUMENTED OVER A FEW HUNDRED CASES ALONE ON THE FORUMS ONLINE. THIS IS A DEALERSHIP ONLY FIX AND SHOULD BE RECALLED. BASICALLY, SECURITY SYSTEM IN THE CAR THAT LETS THE KEY COMMUNICATE WITH THE IGNITION SYSTEM GOES OUT AND THE CAR WILL NOT START. IT'S A $1200 FIX MINIMUM..
Steering
Filed Jun 17, 201694,000 milesTN
MY 2008 MERCEDES AMG C63 HAD BEEN OPERATING WITHOUT FLAWS UNTIL RECENTLY, I PARKED, WENT IN THE GYM TO WORK OUT FOR 45 MINS. WHEN I CAME OUT AND TRIED TO START THE VEHICLE, THERE WAS NO RESPONSE. STEERING WHEEL LOCKED, WOULDN'T COME OUT OF PARK. LEFT ME STRANDED. I HAVE READ DOZENS OF COMPLAINTS ON THE MERCEDES-BENZ FORUMS ABOUT THIS SPECIFIC ISSUE HAPPENING TO OTHER OWNERS OF 2008-2009 MERCEDES C63 SEDANS. MERCEDES HAS A TECHNICAL SERVICE BULLETIN LISTING THIS AS A COMMON OCCURRENCE, AND THE ENTIRE STEERING COLUMN LOCK HAS TO BE REPLACED(USUALLY BETWEEN $1200-1500). THIS IS CLEARLY A MANUFACTURER DEFECT, AND SHOULD BE REPLACED UNDER RECALL, AS IT DRASTICALLY EFFECTS THE RELIABILITY AS WELL AS SAFETY OF THE VEHICLE, EVEN WHEN NOT MOVING. AT NO FAULT OF THE OWNER, OWNER WILL BE LEFT STRANDED ANYWHERE WITHOUT WARNING, AS NO MALFUNCTION INDICATOR DISPLAYS, VEHICLE JUST DIES SUDDENLY.
Electrical System
Filed Dec 29, 201331,500 milesWA
REAR TAILLIGHTS STARTED SMOKING. IT WAS ALL BURNED OUT CAUSING REAR RIGHT TAILLIGHT TO MALFUNCTION. *TR
Exterior Lighting
Filed Dec 29, 201367,200 milesIN
THE PASSENGER TAIL LAMP BULB CARRIER, GROUND WIRE, AND CONNECTING PLASTIC HARNESS ALL MELTED CAUSING MY TAIL LAMPS TO APPEAR DIM AND EVENTUALLY MELTED TO THE POINT THE PASSENGER BRAKE LIGHTS, REAR RUNNING LAMPS, REAR PASSENGER TURN SIGNAL AND REAR FOG LAMP ALL COMPLETELY QUIT FUNCTIONING. I CONTACTED MY LOCAL MERCEDES BENZ DEALER AND THEY WOULD NOT FIX THE PROBLEM UNDER WARRANTY OR GOOD WILL EVEN KNOWING IT TO BE A COMMON PROBLEM. I PURCHASED THE PARTS THAT THEY CLAIMED HAVE BEEN UPDATED (ALTHOUGH THEY APPEAR TO BE EXACTLY THE SAME) AND HAD THEM REPLACED. TIME WILL TELL WHETHER OR NOT THIS IS A PERMANENT FIX TO THE PROBLEM. *TR
Fuel/Propulsion System
Filed Feb 11, 201350,000 milesCA
2008 C63 AMG-EVERY TIME FILL UP TANK THERE VERY STRONG GAS SMELL EVEN OUT DOOR. I TRACKED DOWN SMELL FROM UNDER BACK SEAT WHERE GAS TANK IS. OPEN BACK SEAT YOU WILL SEE WET SPOT FROM GAS LEAK. THIS IS EXTREMELY DANGEROUS THAT CAR CAN GET CAUGHT ON FIRE. I RESEARCH ONLINE AND FOUND MANY MERCEDES HAS SAME ISSUE AND BEEN TOLD BY DEALER THAT IT TEAR AND WEAR, AND USER RESPONSIBLE FOR REPAIR. MY CAR IS 2008 C63 AMG, ONE OF TOP C CLASS MODEL, WITH 50,000 MILES. THE GAS TANK SHOULD LAST MUCH LONGER THAN 50,000 MILE. THIS IS UNACCEPTABLE FOR MERCEDES OR EVEN ANY BRAND. *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 26, 2016. Source: NHTSA Office of Defects Investigation.