2004 Pontiac Grand Prix complaints

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING 30 MPH, THE CONTACT OBSERVED A PUDDLE OF OIL UNDERNEATH THE FRONT OF THE VEHICLE AND AN UNKNOWN WARNING LIGHT ILLUMINATED. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VALVE RING FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

DRIVING ON INTERSTATE AT 70 MPH WHEN SUDDENLY HEARD A CLICK AS IF KEY HAD BEEN TURNED ON IGNITION SWITCH. CAR IMMEDIATELY LOST ALL POWER, RADIO, POWER STEERING AND ABS. WAS ABLE TO GUIDE CAR TO SHOULDER, AVOIDING A SERIOUS ACCIDENT. THIS IS 2ND OCCURRENCE AT HIGHWAY SPEED OF THIS PROBLEM. KEYS RECEIVED RECALL RETROFIT BUT THIS APPEARS TO BE RELATED TO INITIAL PROBLEMS DESCRIBED IN ORIGINAL RECALL. *JS

WHILE DRIVING APPROXIMATELY 30 MILES PER HOUR, STEERING WHEEL BECAME TIGHT THEN LOCKED WHILE IN MOTION. I BRAKED IMMEDIATELY FOUGHT WHEEL TO PARK ON SIDE OF STREET, SAME TIME "CHARGING SYSTEM FAILURE" NOTIFICATION CAME ON. I PLUGGED DIAGNOSTIC READER NO CODES COME UP. CHECKED SERPENTINE BELT, VISUAL CHECK UNDERHOOD, NOTHING OUT OF PLACE. OIL CHANGE, TUNE UP AND MINOR WORK DONE RECENTLY HOWEVER, THIS ISSUE WAS SUDDEN AND CANNOT BE DETECTED. AFRAID FOR MY LIFE AS I REGULARLY TAKE HIGHWAY FOR TRAVEL. RECALLED FOR CODE 14574 LAST WEEK, WOULD REALLY APPRECIATE IF LOCAL MECHANIC"SIMMONS-ROCKWELL BIG FLATS N.Y. IS SCHEDULED TO REPAIR CODE 14574 TUESDAY DEC.29, AT 930AM WOULD APPRECIATE IF SAME MECHANIC COULD BE COMPENSATED TO DIAGNOSE PROBLEM. SAID MECHANIC DID REPAIR KEY CODE FOR OTHER RECALL AND ONLY GM DEALER IN TOWN.

CAR HAD KEY RETROFIT BY DEALER BUT IGNITION SWITCH IS TURNING OFF WHILE CAR IS IN DRIVE AT FULL POWER. IT IS IF THE KEY IS BEING TURNED OFF. ALL POWER TO VEHICLE IS LOST. OBVIOUSLY THE KEY RETROFIT DID NOT SOLVE THE PROBLEM. I BELIEVE THE IGNITION SWITCH ITSELF IS THE ISSUE.

GM RECALL 14574....I WAS DRIVING WITH MY GIRLFRIEND WHEN SHE NOTICE SMOKE COMING FROM THE AIR VENT! I WAS PARKED AT A RED LIGHT THEN I NOTICE SMOKE COMING FROM UNDER THE HOOD OF MY CAR SO I DECIDED TO PULL OVER IMMEDIATELY INTO A HALF EMPTY PARKING LOT AND QUICKLY PUT MY CAR IN PARK IN POP THE HOOD, AS SOON AS I OPEN IT FLAMES SHOT RIGHT AT ME, I QUICKLY SHUT THE HOOD IN TOLD MY GIRLFRIEND TO GET OUT BECAUSE THE CAR WAS ON FIRE, I RAN TO A NEAR BY AUTO BODY SHOP IN GOT A FIRE EXTINGUISHER IN PUT THE FIRE OUT. MIND YOU THIS WAS A WEEK AGO AND IM JUST NOW RECIEVING THIS RECALL LETTER. MY LIFE WAS IN DANGER AND ALSO MY PASSENGER. IAM GLAD MY DAUGHTER WASNT IN THE CAR WHEN THIS HAPPEN . IF I WOULD OF GOT THIS LETTER SOONER I WOULD OF NOT DROVE OR SENT THIS CAR TO A JUNK YARD IN GOT A NEW ONE. THIS IS A VERY SERIOUS SITUATION IN THIS IS NOT THE ONLY PROBLEM I HAD WITH THIS CAR IT USE TO CUT OFF ON ME WHEN I WAS IN TRAFFIC FOR NO REASON . I GOT ALL THE CENSORS FIXED AND KEPT THIS CAR IN GOOD CONDITION.

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH DOWNHILL, THE VEHICLE STALLED AND THE CONTACT LOST ALL CONTROL OF THE VEHICLE. THE VEHICLE CONTINUED DOWNHILL INTO AN INTERSECTION, JUMPED A CURB, AND CRASHED INTO THE BUSHES. THE CONTACT SUSTAINED NECK, LEG, AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. THE PASSENGER, WHO WAS PREGNANT, WAS RELEASED FROM THE SEAT BELT AND THROWN FROM THE VEHICLE. THE PASSENGER SUSTAINED ABDOMINAL INJURIES THAT REQUIRED MEDICAL ATTENTION AND RESULTED IN PREMATURE BIRTH. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

TL* THE CONTACT OWNED A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE PARKED, HE HEARD A LOUD NOISE. UPON FURTHER INVESTIGATION, THE CONTACT NOTICED THAT HIS VEHICLE WAS ON FIRE NEAR THE ENGINE. THE FIRE WAS EXTINGUISHED BY THE LOCAL FIRE DEPARTMENT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000.

I AM NOT HAPPY WITH THE LACK OF STEPS THAT GM IS TAKING TO ADDRESS THE RECALL ON MY MINOR SON'S CAR. THE RECALL ISSUED APRIL 2015, BUT I DIDN'T GET A LETTER UNTIL TODAY, DECEMBER 18, 2015. THEIR LETTER STATES THEY DON'T HAVE PARTS AND WHEN I CALLED MY DEALERSHIP SERVICE DEPARTMENT TO ASK WHEN THEY WOULD, THEY SAID "AT LEAST NOT FOR A FEW MONTHS". THIS RECALL STATES THAT HARD BRAKING CAN CAUSE OIL TO LEAK....ENGINE COMPARTMENT FIRE. WE CAN'T AVOID HARD BRAKING IF TRYING TO AVOID A CAR ACCIDENT AND NOW WE HAVE TO WORRY ABOUT THE ENGINE CATCHING ON FIRE! THIS IS UNACCEPTABLE. YOU NEED TO FORCE GM TO FIX THESE CARS NOW, NOT IN "AT LEAST A FEW MONTHS".

TL* THE CONTACT OWNED A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT ANTI-FREEZE WAS LEAKING FROM THE VEHICLE AND THE OIL LEVEL WAS LOW. THE CONTACT MENTIONED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE FAILURE RECURRED NINE MONTHS LATER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE HEATER BYPASS TURBINE, BOTH VALVE COVER GASKETS, THE SUPER CHARGE TENSIONER, AND THE INTAKE MANIFOLD GASKET NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 104,451.

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE KEY WAS STUCK WITHIN THE IGNITION SWITCH. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

PROBLEM: THE ABS GETS ACTIVATED WITHOUT CAUSE. DESCRIPTION: I FIRST NOTICED PROBLEM AROUND MARCH, 2015 AND, AT APPROXIMATELY 158,000 MILES. IT WAS BARELY NOTICEABLE AT FIRST, WITH FAINT METAL SCRAPPING-LIKE NOISES BEING EMITTED, THAT COINCIDED WITH SLIGHT PULSATING VIBRATIONS BEING FELT ON THE BRAKE PEDAL AS I APPLIED THE BRAKES. THE ABS WARNING LIGHT ALSO CAME ON, BUT A FEW DAYS LATER, IT WENT AWAY. I TOOK IT TO A MECHANIC, AND THEIR COMPUTER DID NOT SHOW ANYTHING. AS I CONTINUED TO DRIVE IT, THE PROBLEM BECAME MORE OBVIOUS, AS IT BECAME MORE FREQUENT, THE NOISES MORE AUDIBLE, AND THE PULSATIONS MORE PRONOUNCED, WITH THE ABS LIGHT ALSO COMING ON. IT'S AT THE POINT, WHERE, QUITE OFTEN, IF I HAVE TO APPLY THE BRAKES HARDER, THERE TENDS TO BE A SLIP, AND I'M NOT ABLE TO BRAKE AND STOP, WHERE I OTHERWISE WOULD/SHOULD HAVE. SO NOW, I'M NOT ABLE TO USE THE CAR, EXCEPT WHEN I DON'T HAVE ANY OTHER ALTERNATIVE. I CALLED THE LOCAL PONTIAC/GMC DEALER, TO ASK ABOUT ANY RECALLS FOR THIS PROBLEM. THEY SAID NO AND SUGGESTED I TAKE THE CAR IN TO REPAIR IT. SINCE I AM ON A VERY TIGHT BUDGET, I INSTEAD DECIDED TO TAKE IT TO THE LOCAL MECHANIC AGAIN. HE AGAIN HOOKED IT UP TO THEIR COMPUTER, AND COULD NOT FIND ANY CODES RELATED TO THIS PROBLEM. THEY SUGGESTED I HAVE THE ABS SYSTEM REPLACED, BUT THE COST FOR JUST THE PART WAS OVER $200.00. THANK YOU! *TR

THE CAR RECENTLY HAD AN ENGINE FIRE ABOUT 15 MINUTES AFTER TURNING IT OFF. THE ENTIRE VEHICLE WAS COMPLETELY TOTALED. IT WAS STATIONARY AND IN A PARKING LOT WHEN THE ISSUE OCCURRED, AND THE VEHICLE WAS NOT RUNNING.

THE COMPUTER SYSTEM ALL LAST YEAR HAD THE WRONG DATES COMPARED TO THE DAY OF WEEK IT WAS. WHEN I AM DRIVING SOMETIMES AND I COME TO A STOP MY CAR SLIDES ESPECIALLY IN RAIN AND SNOW. MY ABS LIGHT COMES UP ALMOST ALWAYS WHEN I'M DRIVING

MY CAR CAUGHT FIRE IN SEPTEMBER OF 2013. AT THE TIME NO RECALL HAD BEEN ISSUED BUT NOW THERE IS. WILL I BE COMPENSATED FOR THE LOOSE OF MY CAR. OR AM I JUST SOL BECAUSE THEY HAD NOT ISSUED THE RECALL YET.

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 75 MPH, THERE WAS AN ABNORMAL NOISE AND THE STEERING WHEEL SEIZED. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED BUT WAS STIFF AND FAILED TO RESPOND. AS A RESULT, THE VEHICLE FLIPPED TWICE AND LANDED INTO A DITCH. WHEN THE CONTACT EXITED THE VEHICLE, IT WAS DISCOVERED THAT THE ENGINE WAS OFF. THE VEHICLE FAILED TO RESTART. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THE DRIVER SUSTAINED A HAND INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VINE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V4000000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

I WAS DRIVING DOWN THE STREET AND TURNED LEFT MY CAR SLOWED DOWN LIKE IT WANTED TO STOP THEN THE AC WAS TURNED OFF AUTOMATICALLY AND MY CAR STARTED RUNNING HOT..I WENT TO O'REILLY'S & THEY DIDN'T KNO WHAT WAS WRONG..THEY SAID EVERYTHING LOOKED FINE UNDER THE HOOD AND NOTHING WAS LOW

I FIRST NOTICED THAT WHEN TURNING THERE WAS A GRINDING NOISE. I TOOK IT TO A SHOP AND WAS TOLD THE FRONT PASSENGER CONTROL ARM NEEDED REPLACED. I RECENTLY TOOK MY CAR TO THE DEALERSHIP FOR THE IGNITION SWITCH RECALL AND FOUND OUT THAT THE SPEED HARNESS NEEDS REPLACED AND THAT IS WHAT'S CAUSING THE LIGHT FOR ABS/TC TO BE SERVICED. I HAVE RESEARCHED BOTH OF THESE ISSUES WITH THIS SPECIFIC VEHICLE AND IT APPEARS TO BE A WIDESPREAD ISSUE. WHAT CONSTITUTES A RECALL?

ENGINE COMPARTMENT FIRE SHORTLY AFTER SHUTDOWN, OWNER WAS IN STORE SHOPPING. INCIDENT # 2015-00004694

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START AND THE AUTO THEFT SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS UNABLE TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) BECAUSE THE IGNITION KEY WAS INCORRECT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 211,415.

IGNITION SWITCH VERY LOOSE WITH KEY IN OR OUT. YOU COULD BARELY TOUCH IT AND THE VOLTAGE WOULD DROP CAUSING CAR TO TRY TO TURN OFF ON ITS OWN. I REPLACED THE CYLINDER AND SWITCH DUE TO FEAR CAR WOULD TURN OFF BY ITS SELF. WOULD LIKE TO BE REIMBERSSED $679.36 PLEASE KEEP ME INFORMED ON RECALL OF THIS PROBLEM. I HAVE A OPEN CASE ON THIS MATTER

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO REPLACED THE REAR CALIPERS. IN ADDITION, OIL LEAKED FROM THE ENGINE ONTO THE GROUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT DURING INCLEMENT WEATHER, THE FLOORBOARD BECAME FLOODED. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,000.

ON THANKSGIVING DAY 2014 MY CAR COUGH ON FIRE 10 MINUTES AFTER MY DAUGHTER AND I GOT OUT OF THE CAR. I WALKED INTO A FAMILY MEMBERS HOUSE AND HEARD WHAT SOUNDED LIKE A SHOTGUN GO OFF WITHIN ABOUT 5 TO 10 SECONDS LATER ANOTHER. I WENT OUTSIDE TO SEE WHAT WAS GOING ON TO FIND MY CAR ENGULFED IN FLAMES. WE IMMEDIATELY CALLED 911. THE CAR WAS PARKED NEAR A BUILDING STRUCTURE WITH 4 OR MORE VEHICLES PARKED INSIDE. I QUICKLY TRIED TO REMOVE MY IMPORTANT PROPERTY, POCKETBOOK, AND GRABBED A WATER HOSE TO TRY TO KEEP THE FLAMES AWAY FROM THE STRUCTURE AS MUCH AS POSSIBLE. THE ENTIRE FRONT COMPARTMENT, MOTOR MOUNT AND ENGINE MELTED, WAS BURNED TO THE GROUND. THE INSIDE DASH AND FLOORBOARD WAS MELTED WITH LARGE HOLES BURNED IN THEM, AND BOTH FRONT TIRED EXPLODED AND ENTIRELY MELTED AS WELL. I HAD JUST LEFT MY HOUSE WHERE THE CAR COULD HAVE EASILY BEEN PARKED IN MY GARAGE AND SET THE ENTIRE HOUSE ON FIRE. I HAVE TRIED TO STAY IN CONTACT WITH GM FOR ALMOST A YEAR. THEY REFUSED TO RETURN MY PHONE CALLS AFTER THE INITIAL TWO, TELLING ME IT WOULD TAKE A FEW WEEKS, FOR 6 MONTHS. THEY NOW REFUSE TO HELP ME IN ANY WAY. I WILL NEVER PARK A CAR IN AN ATTACHED GARAGE TO MY HOUSE EVER AGAIN IN FEAR OF MY FAMILY'S SAFETY. I RESEARCHED THIS CAR FOR RECALLS TO FIND THAT THERE WERE THOUSANDS OF RECALLS FOR THIS EXACT PROBLEM UP UNTIL 2003 MODELS, ALSO TO FIND THAT THIS ISSUE HAD CONTINUED IN THE 2004 MODELS WITH NO RECALLS AND FEAR THE SAFETY OF OTHERS WITH THESE CARS. GM NEEDS TO TAKE RESPONSIBILITY F

I HAVE PARKED MY VEHICLE AT CHICAGO DOUGH RESTAURANT. I SHUT OFF MY CAR AND 15 MINUTES LATER THE CAR STARTED TO SMOKE FROM THE ENGINE AND SUBSEQUENTLY IT CAUGHT ON FIRE. THERE WAS NOTHING WRONG WITH THE CAR AT THE TIME AND THIS WAS AN ALL OF SUDDEN EVENT.

MY TRAC CONTROL, AND ABS LIGHTS CAME ON RANDOMLY, THE CAR WON'T GO OVER 65, IT BARLEY STOPS AT TIMES, THE BRAKE PEDAL GOES TO THE FLOOR AT TIMES, MY WHEELS ALWAYS SPIN IN THE RAIN, AND MOST EMPORIA TOY IT'S MY EVERY DAY DRIVER I HAVE MY 3 YEAR OLD IN, SO PLEASE GET BACK TO ME ASAP, ALL THE WHEEL HUBS WHERE REPLACED AND THE CODES STILL DIDN'T CLEAR SO I KNOW IT'S A COMP ISSUE SO HELP ME THE BEST YOU CAN. -[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB*JB

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE ENGINE OIL WAS LEAKING FROM THE VALVE COVER GASKET ON THE EXHAUST MANIFOLD AND ENGINE BLOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 90,000.

WITHIN 10 MINUTES OF ARRIVING TO MY PLACE OF WORK, THE PONTIAC CAUGHT FIRE AND THE FIRE COMPLETELY BURNED THE ENGINE COMPARTMENT RESULTING IN A TOTAL LOSS. 10 DAYS AFTER THE FIRE, I RECEIVED GM SAFETY RECALL 14574 INDICATING THE POSSIBILITY OF AN ENGINE COMPARTMENT FIRE. WHEN CONTACTING GM, I AM TOLD THERE IS NOTHING THEY CAN DO FOR ME SINCE THE CAR IS NO LONGER IN MY POSSESSION. THIS IS EXTREMELY POOR CUSTOMER SERVICE AND SUPPORT FOR A PROBLEM THEY ARE AWARE OF.

I WAS HAVING PROB WITH STEERING MY CAR. HAD IT CHECKED AND TOLD IT NEEDED REPLACED. WHEN I WAS ORDERING THE PUMP, I WAS TOLD IT WAS UNDER RECALL. TOTAL OF 319 DOLLARS PARTS AND LABOR. IF THIS PART IS UNDER RECALL SHOULDN'T IT BE FIXED AT NO CHARGE TO ME

ABS BRAKES AND TRACTION CONTROL WARNINGS CAME TO HAVE SERVICED

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE ABS, THE TRACTION CONTROL, AND THE ANTI LOCK BRAKE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT HUBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ON TWO SEPARATE OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

STEERING BEGAN TO RIDE DIFFERENT AND MADE SOME TYPE OF CONSTANT NOISE IN THE FRONT SUSPENSION/BRAKE AREA. CONTROL ARMS, WHEEL HUB BEARINGS AND FRONT BRAKES WERE REPLACED. NOW I'M TOLD THE REAR TIE ROD ENDS NEED TO REPLACED IN ORDER TO ALIGN THE CARE. *TR

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING 55 MPH, THE ENGINE STALLED. THE VEHICLE SPUN OUT UNCONTROLLABLY AND CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE NECK, BACK, AND BOTH LEGS. THE FRONT PASSENGER SUSTAINED INJURIES TO THE NECK AND BOTH LEGS. THE REAR PASSENGER SUSTAINED INJURIES TO THE BACK AND BOTH LEGS. THE REAR PASSENGER SUSTAINED INJURIES TO THE BACK AND NECK. MEDICAL ATTENTION WAS REQUIRED FOR THREE OCCUPANTS. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT BELIEVED THE CRASHED WAS RELATED TO THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE DID NOT STOP. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED, THE TRACTION WARNING INDICATOR ILLUMINATED, AND ALL OF THE GAUGES ON THE INSTRUMENT PANEL FAILED. THE CONTACT CRASHED THE VEHICLE INTO A POLE AND THE ENGINE STALLED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

I WAS DRIVING AT A RATE OF 45 MPH AND MY STEERING WHEEL LOCKED UP ON ME WHICH CAUSED ME TO GO TOWARDS IN COMING TRAFFIC LUCKILY THE CAR I WAS HEADED TOWARDS STOPPED. I TRIED TO TURN MY STEERING WHEEL BACK TO THE RIGHT BUT NOTHING HAPPENED. I HAD TO STOP MY CAR IN THE MIDDLE OF THE ROAD TO TURN MY STEERING WHEEL BECAUSE IT WAS SO HARD TO TURN. THE GENTLEMAN IN THE OTHER CAR GOT OUT TO HELP ME MOVE MY CAR OUT OF THE ROAD, AND HE WAS ABLE TO TURN THE STEERING WHEEL. HE TOLD ME TO TURN IT OFF AND TURN IT BACK ON AND THEN I WAS ABLE TO DRIVE IT WITHOUT IT LOCKING BACK UP ON ME THAT DAY. SINCE THEN I HAVE HAD IT LOCK UP ON ME WHILE BACKING OUT OR TURNING INTO THE PARKING GARAGE AT WORK ON MULTIPLE OCCASIONS. *TR

RECEIVED RECALL NOTICE FOR GM#14350 ON MARCH 1, 2015. PLACED CALL TO THE SERVICE DEPARTMENT AT FOLSOM GMC TO SCHEDULE AN APPT. NO LIVE PERSON ANSWERED. WAS FORCED TO LEAVE MY INFORMATION ON VOICE MAIL. NO RETURNED CALL RECEIVED. MADE SECOND ATTEMPT WITH ANOTHER MESSAGE. NO RESULT. WROTE LETTER TO OWNER OF DEALERSHIP WITH AN EXPLANATION OF EXPERIENCE. NO RESPONSE OR CALL FROM HIM. CONTACTED PONTIAC NATIONAL CUSTOMER ASSISTANCE CENTER. FILED A COMPLAINT, CASE #[XXX] ON APRIL 1, 2015. THEY SAID THEY WOULD CONTACT THE AFOREMENTIONED DEALERSHIP ON MY BEHALF TO GET SERVICE. HAVE NOT RECEIVED CONTACT FROM DEALERSHIP OR PONTIAC CAC. CONTACTED NHTSA RECALL PARTS INVESTIGATION CENTER TO FILE ANOTHER COMPLAINT AND RECEIVE ASSISTANCE. WAS TOLD THAT THIS ONLINE CASE REGISTRATION WOULD PROVIDE AN ID NUMBER FOR FUTURE RECORD AND DOCUMENTATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY MOTHER WAS KILLED IN A HEAD ON COLLISION IN A 2004 PONTIAC GRAND PRIX. SHE WAS TRAVELING SOUTH BOUND ON A STREET CALLED HEWITT WHEN HER LEFT THE LANE FOR NO KNOWN REASON AND HIT A CAR TRAVELING NORTH BOUND HEAD ON DYING WITH IN SECONDS OF THE ACCIDENT. THE POLICE DID NOT KNOW WHY THIS HAPPENED . THERE WERE NO SKID MARKS FROM BRAKING NOR GOUGES NOR ANYTHING THAT SHOWED SHE TRIED TO BRAKE OR AVOID HITTING THIS CAR. I HAD JUST TALKED TO HER 20MIN BEFORE HER DEATH. HER LEFT LEG WAS BROKE AS IF SHE HAD APPLIED GREAT PRESSURE TO THE BRAKES AND HER STEERING WHEEL WAS IN A LOCKED POSITION CAUSING HER RIGHT ARM TO BREAK. THERE IS NO KNOWN REASON WHY HER SEAT BELT GAVE AWAY BECAUSE SHE WAS KNOWN TO WEAR HER SEATBELT AT ALL TIMES I RECEIVED A RECALL LETTER A YEAR LATER ABOUT THIS VEHICLE BUT IT WAS TO LATE. MY MOTHER HAD AN EXCELLENT DRIVING RECORD. THIS HAS BEEN A TREMENDOUS LOSS! *TR

TL* THE CONTACT OWNED A 2004 PONTIAC GRAND PRIX. WHILE DRIVING AT 60 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE, CRASHED INTO SOME LEAVES, AND SLID SIDEWAYS DOWN A HILL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SORENESS IN THE BACK AND KNEES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 157,000.

TL*THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE ENGINE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE SIDE OF A BRIDGE. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

I PULLED UP TO A FRIENDS HOUSE, GO INSIDE, AND 5-10 MINUTES LATER WE HEAR A LOUD BOOM! SO WE LOOK AT EACH OTHER WONDERING WHAT CAUSED IT. WE LOOK OUTSIDE AND THE CAR WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT RULED IT AS AND ELECTRICAL FIRE. I HAD THE CAR ONLY 34 DAYS AND IT IS NOW TOTALED! AFTER ALL THE EXCITEMENT I DID SOME RESEARCH ON THE VEHICLE AND CAME ACROSS SIMILAR STORIES, THE GM CRISIS DEALING WITH A LARGE NUMBER OF RECALLS. I ALSO FOUND THAT MY VEHICLE IS ON THE RECALLED LIST! A LOCAL DEALERSHIP SOLD ME THE CAR AND IT IS UNDER RECALL WHAT CAN I DO ABOUT THIS? *TR

TL*THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, IT ACCELERATED RAPIDLY INTO AN INTERSECTION CRASHING INTO SOME CARTS. THE VEHICLE WAS TOTALED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,896. UPDATED 4/13/15*CN UPDATED 9/27/2017*CN

WHILE SITTING AT A STOP LIGHT, SMOKE WAS COMING SEEN FROM UNDER THE HOOD. DRIVER ATTEMPTED TO MOVE VEHICLE TO PARKING LOT. WHILE MOVING TO PARKING LOT, BLACK SMOKE STARTED COMING INTO THE PASSENGER COMPARTMENT VIA THE AIR VENTS. DRIVER CALLED 911, AND FIRE DEPARTMENT WAS ABLE TO CONTAIN THE FIRE. THE ENTIRE ENGINE COMPARTMENT WAS INVOLVED IN THE FLAMES, AND THE CAR IS A TOTAL LOSS. THERE HAD BEEN NO PRIOR PROBLEMS WITH THE CAR. *TR

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 60 MPH, THE ABS AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED, THE STEERING WHEEL TIGHTENED, AND THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURES RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THE SPRING CONTROL MECHANISM FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 5/26/15*CN UPDATED 9/22/2017*CN

TL*THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE VEERED TO THE LEFT AND THE CONTACT LOST CONTROL. AS A RESULT, THE CONTACT CRASHED. THE CONTACT DID NOT DISCLOSE WHAT THE VEHICLE CRASHED INTO AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE RIBS THAT REQUIRED MEDICAL ATTENTION. THE REAR PASSENGER SUSTAINED AN INJURY TO THE FACE AND THE LEFT ANKLE THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED. THE VEHICLE COULD BE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION CYLINDER AND KEY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 35 MPH AND SIGNALING TO TURN RIGHT, THE HIGH BEAMS ACTIVATED INDEPENDENTLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE KEY WAS ENTERED INTO THE IGNITION. A LOCKSMITH INFORMED THE CONTACT THAT A NEW IGNITION WAS REQUIRED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,119.

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM), THE KEY FAILED TO TURN IN THE IGNITION AND FRACTURED. THE CONTACT STATED THAT PRIOR TO THE RECALL REMEDY, THE VEHICLE DID NOT EXPERIENCE A FAILURE RELATED TO THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 175,338.