2011 Nissan Versa

Fatalities reported

Owners filed 269 complaints about this vehicle with federal regulators, most often about the airbags. It has been recalled 7 times.

Not among the Nissan Versa years to avoid. Which Nissan Versa years to avoid →

When it fails
020k40k60k90k120k200k
64,000 milesMedian miles at failure

145 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.

Most common 2011 Nissan Versa problems

150 of the 269 complaints (56%) are about the airbags.

ComponentReportsCrashesFiresInjuries
Air Bags · airbags149
12218
Suspension36
210
Unknown or Other14
010
Steering11
201
Electrical System10
112
Engine9
000
Structure › Body · body and frame5
000
Service Brakes · brakes4
202
Power Train · transmission4
000
Seats3
000

7 safety recalls

Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module22E066000
Filed Aug 9, 2022375 vehiclesNissan North America, Inc.

Defect. Nissan North America, Inc. (Nissan) is recalling certain air bag inflator replacement service parts that may have been installed as part of a theft or collision repair. The parts include certain passenger-side air bag inflators designed to fit Infiniti 2002-2003 QX4, 2006-2010 M35 and M45; Nissan 2001-2003 Maxima, 2002-2006 Sentra, and both driver and passenger-side inflators designed to fit 2007-2012 Versa Sedan and Versa Hatchback vehicles. Please see Nissan's recall report for the specific part numbers. These replacement inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. Dealers will inspect and replace the inflators as necessary, free of charge. Owner notification letters are expected to be mailed September 14, 2022. Owners may contact Nissan's customer service at 1-800-867-7669.

Air Bags › Frontal › Passenger Side › Inflator Module20V008000
Filed Jan 9, 2020307,962 vehiclesNissan North America, Inc.

Defect. Nissan North America, Inc. (Nissan) is recalling certain 2001-2003 Maxima, 2002-2006 Sentra, 2002-2004 Pathfinder, 2007-2011 Versa Sedan and Versa Hatchback, 2001-2004 Infiniti I30 and I35, 2002-2003 Inifiniti QX4, 2003-2008 Infiniti FX35 and FX45 and 2006-2010 M35 and M45 vehicles. The vehicles are equipped with non-desiccated, frontal passenger air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. Nissan will notify owners, and dealers will replace the front passenger air bag inflators with alternate desiccated inflators, free of charge. The recall began February 12, 2020. Owners may contact Nissan customer service at 888-737-9511 or Infiniti customer service at 888-810-3715.

Air Bags › Frontal › Passenger Side › Inflator Module18V401000
Filed Jun 15, 2018104,762 vehiclesNissan North America, Inc.

Defect. Nissan North America, Inc. (Nissan) is recalling certain 2011 Nissan Versa sedan vehicles and 2011-2012 Nissan Versa hatchback vehicles ever registered in the states of Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. Nissan is also recalling 2010-2011 Nissan Versa sedan vehicles and 2010-2012 Nissan Versa hatchback vehicles ever registered in the states of ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. Nissan will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began July 5, 2018. Owners may contact Nissan customer service at 1-800-867-7669.

Air Bags › Frontal › Passenger Side › Inflator Module18V044000
Filed Jan 10, 201852,614 vehiclesNissan North America, Inc.

Defect. Nissan North America, Inc. (Nissan) is recalling certain 2009-2012 Versa Hatchback, and 2009-2011 Versa Sedan vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Nissan is recalling certain 2009-2010 Versa Hatchback, and Versa Sedan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Nissan is also recalling certain 2009 Versa Hatchback and Versa Sedan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. Nissan will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began March 9, 2018. Owners may contact Nissan customer service at 1-800-647-7261.

Air Bags › Frontal › Driver Side › Inflator Module17V449000
Filed Jul 17, 2017515,394 vehiclesNissan North America, Inc.

Defect. Nissan North America, Inc. (Nissan) is recalling certain 2007-2011 Versa Sedan and 2007-2012 Versa Hatchback vehicles. The affected vehicles have a driver frontal air bag inflator that may rupture due to propellant degradation occurring after long-term exposure to moderate absolute humidity, temperatures, and temperature cycling.

Risk. An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. Nissan will notify owners, and dealers will replace the subject inflator with a new one manufactured by a different supplier, free of charge. The recall began on March 9, 2018. Owners may contact Nissan customer service at 1-800-647-7261.

Air Bags › Frontal › Passenger Side › Inflator Module16V349000
Filed May 24, 2016413,852 vehiclesNissan North America, Inc.

Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2003-2008 Infiniti FX35 and FX45, 2003-2004 Infiniti I35, 2006-2010 Infiniti M35 and M45, and 2007-2011 Nissan Versa vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Nissan is recalling certain model year 2005-2008 Infiniti FX35 and FX45, 2003-2004 Infiniti I35, 2006-2008 Infiniti M35 and M45, and 2007-2008 Nissan Versa vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Nissan is recalling certain model year 2003-2004 Infiniti I35 vehicles originally sold, or registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy. Nissan will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began December 21, 2017. All owners should receive a second notice by May 15, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

Suspension › Front › Springs › Coil Springs15V573000
Filed Sep 14, 2015218,019 vehiclesNissan North America, Inc.

Defect. Nissan (Nissan North America, Inc.) is recalling certain model year 2007-2012 Nissan Versa vehicles manufactured May 8, 2006, to November 12, 2012, that were sold or ever registered in the District of Columbia, Connecticut, Delaware, Iowa, Illinois, Indiana, Kentucky, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia and Wisconsin. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.

Risk. If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.

Remedy. Nissan will notify owners, and dealers will replace both front coil springs, free of charge. The recall began on February 2, 2016. Owners may contact Nissan customer service at 1-800-647-7261.

All 7 campaigns on file, newest first.

What owners reported

Newest filings
Air Bags
Filed Aug 20, 2026SC

I am submitting a vehicle safety complaint regarding my 2011 Nissan Versa SL. VIN: [XXX] Incident Date: XXX Time: Approximately 7:30 a.m. While driving to work and making a right turn from [XXX] onto [XXX], the driver-side airbag suddenly deployed without a collision or impact. Prior to the deployment, the vehicle experienced abnormal electrical symptoms involving the steering wheel. The horn had previously stopped working and later began sounding continuously. After the airbag deployed, I noticed a burning odor, and approximately 20 minutes later, the inside of the steering-wheel/airbag area was still very hot. I disconnected the negative battery cable as a safety precaution. My insurance company referred the vehicle to Caliber Collision, where an SRS diagnostic scan showed: B1049 – CURRENT – Driver Airbag Module OPEN B1057 – CURRENT – Driver Airbag Module SHORT B1050/B1055 – HISTORY – Driver Airbag VB-SHORT B1051/B1056 – HISTORY – Driver Airbag GND-SHORT B1013 – HISTORY – Control Unit I photographed the scan results. Caliber informed me that they do not repair this type of SRS/electrical malfunction. I am concerned that an airbag deployed without a crash or impact while the vehicle was in motion, accompanied by abnormal electrical symptoms and multiple SRS fault codes. I respectfully request that NHTSA investigate this incident as a potential vehicle safety defect and determine whether similar incidents have been reported involving the 2011 Nissan Versa or related SRS compo

Service Brakes
Filed Apr 9, 2026MI

Brake Caliper because stuck or seized mid driving making braking unsafe or near impossible.

Air Bags1 injured
Filed Sep 8, 2025172,000 milesFL

The contact owns a 2011 Nissan Versa. The contact stated that while driving 20 MPH in a parking lot, the front driver's side air bag unexpectedly deployed without an impact to the vehicle. In addition, the air bag exploded. The contact was unsure if any warning light was illuminated. The contact sustained minor injuries to the right eye and the neck, and an allergic reaction on the face from the powder released from the air bag. The police and the paramedics were called. Afterwards, the contact went to an Urgent Care clinic. The contact's husband drove the vehicle to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that back in 2018, she received a recall notice regarding the "Driver Frontal Air Bag Inflator ." The contact took the vehicle to the dealer, and the recall repairs were completed. The manufacturer was not made aware of the failure. The failure mileage was approximately 172,000.

Air Bags1 injured
Filed Aug 28, 2025FL

I was working for Uber Eats in New Smyrna Beach, FL. The car was front parked and I reversed the car to pull out from the parking lot. I drove at 5 MPH on the parking lot ready to drive to the main road. The main road was two stop signs away. I was halfway to the first stop sign the airbag deployed all of a sudden. There was no car in front of me or behind me. But the airbag impact blew my right arm from the wrist. My right arm was numb and upper right shoulder was bruised.

Latches/Locks/Linkages › Doors › Latch
Filed Jul 31, 202558,000 milesCA

The contact owns a 2011 Nissan Versa. The contact stated that the rear passenger's side door failed to unlock and unlatch as intended. There was no warning light illuminated. The vehicle was taken to an unknown local dealer, where it was diagnosed that the door lock actuator needed to be replaced. The vehicle was diagnosed at the owner's expense. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 58,000.

Suspension
Filed Mar 8, 2025IL

BOTH front coil springs suddenly without warning broke while driving collapsing the front end of the vehicle creating difficulty in steering and handling. Although this year/model are the subject of a front coil spring recall this vin does not qualify.

Air Bags
Filed Aug 6, 2024NY

The contact owns a 2011 Nissan Versa. The contact received notification of NHTSA Campaign Number: 16V349000 (Air Bags) and 17V449000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

Air Bags
Filed Aug 1, 2024155,000 milesAZ

The contact owns a 2011 Nissan Versa. The contact received notifications of NHTSA Campaign Numbers: 18V401000 (Air Bags) and 17V449000 (Air Bags); however, the dealer refused to complete the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that before entering the vehicle, she became aware that the driver's side air bag had deployed without impact. The contact stated that the vehicle was not involved in a crash. The contact had taken the vehicle to a dealer; however, the dealer refused to complete the recall repair because the driver's side air bag had deployed. The failure mileage was approximately 155,000. Parts distribution disconnect.

Air BagsCrash
Filed Sep 25, 2023CA

On September 11th, my wife was involved in a car accident while driving her 2011 Nissan Versa. The collision resulted in the vehicle rolling over and ending up upside down. Shockingly, none of the airbags deployed during this serious incident. A family member recommended that I report this to Nissan, which I promptly did. However, their response, received last Friday, was rather concerning. According to Nissan, the airbags were not designed to deploy in the event of a rollover crash, and they suggested there was no further action to be taken on their end. Today, I consulted with an attorney's office regarding this matter, and they advised me to report the incident to the National Highway Traffic Safety Administration (NHTSA) as a crucial step. Consequently, I am submitting these details to NHTSA to ensure that this incident is properly documented and investigated. Safety is paramount, and I believe it is essential to bring attention to this situation so that appropriate actions can be taken to prevent similar incidents in the future. Thank you for your attention to this matter. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Suspension
Filed Jul 25, 2023PA

On 7-25-23, my wife and I were riding in our 2011 Nissan Versa locally and noticed a banging noise coming from the front end of the car, especially when hitting bumps or uneven payment. When we parked the car at home, I noticed a small piece of metal shaped like a coil spring on the road where we usually park. I phoned our mechanic at Ryan Automotive Goodyear in Moon Twp and asked him if he had time today to see where the banging noise was coming from. We arrived at Ryan Automotive around 3pm. Our mechanic [XXX] said that the front coil spring has broken and the top engine mount needs to be replaced as well. There was a recall on the front coil springs back in 2015 that I had done at West Hills Nissan in Moon Twp, which was sold to #1 Cochran Nissan. Cochran Nissan has no record of my car being serviced at West Hills Nissan along with the recall work. I am wondering if West Hills Nissan ever replaced the coil springs or did they use the recalled coil springs for the replacement. I am trying to find out if the front coil spring recall can still be honored at a local Nissan Dealer. When I searched for official Nissan recall centers near me, #1 Cochran Nissan does not come up. As you know, a broken coil spring can easily fall below the strut and slice the sidewall on your tire in the blink of an eye, especially on the highway. This is a dangerous situation, so I would like to get the recall on the front coil springs done at a local Nissan dealer, otherwise I will consider tradin

Air Bags
Filed Nov 9, 2022HI

Upon startup, light illuminates for DRIVER/PASSENGER AIR BAGS OFF. This light intermittently shuts off during driving which tells me something is wrong or not stable with the air bag system even though this VIN has no unrepaired recalls.

Air Bags
Filed Sep 27, 2022139,000 milesAR

The contact owns a 2011 Nissan Versa. The contact stated that upon starting the vehicle, the air bag warning light was illuminated. The vehicle was not taken to be diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 139,000.

Seat Belts
Filed Jun 21, 2022TX

The passenger seat belt keeps locking up anytime me and my wife put the seat belt on. For the seat belt to loosen we have to unclip the seat belt but anytime we even stretch the seat belt and then put it back in the clip it tightens up again. This is when we are stationary and not moving but it also happens even when we are just driving and I’m not even pressing the brake pedal when it happens.

Suspension
Filed May 31, 2022164,000 milesMA

The contact owns a 2011 Nissan Versa. The contact stated while driving 35 MPH and going over a pothole, the vehicle began to drift to the left. The contact stated no warning light was illuminated. The contact continued to experience the failure. The contact called the local dealer and made them aware of the failure. The contact took the vehicle to an independent mechanic and was informed that the coil springs needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 164,000.

Suspension
Filed May 26, 2022200,000 milesIL

The contact owns a 2011 Nissan Versa. The contact stated while starting the vehicle, there was an abnormal sound while turning the steering wheel. There were no warning lights illuminated. The vehicle was taken to the local dealer who diagnosed the failure with the coil springs. The vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 15V573000 (Suspension) for which the VIN was included. The approximate failure mileage was 200,000.

Air Bags › Side/Window › Curtain
Filed May 9, 2022172,000 milesFL

The contact owns a 2011 Nissan Versa. The contact stated that while at a stop sign, the side curtain air bags deployed inadvertently without warning. The contact was not injured. The contact did not take the vehicle to a dealer or an independent mechanic to be diagnosed or inspected. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 172,000.

Air Bags
Filed Apr 22, 202252,200 milesMI

The contact owns a 2011 Nissan Versa. The contact stated that the coils needed to be replaced. The air bags and check engine warning lights were illuminated. The vehicle was taken to the local dealer who diagnosed the vehicle and stated that the coils needed to be replaced. The contact repaired the vehicle himself. The driver's side air bag was repaired however, the passenger's side air bag was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 52,200.

Electrical System
Filed Feb 13, 2022CA

Driver door handle will not open from inside car at times. The exterior handle locking mechanism gets stuck not allowing the door to open from the inside. When this happens, I need to roll down the window to reach outside and jiggle the exterior door handle in order to be able to open the door from inside the car. This poses a serious safety hazard of the driver not being able to exit the vehicle in an emergency. This is a common issue with the Nissan Versa car on many car forums online. I believe there was a recall issued for newer model cars, but not the 2011 year.

Steering
Filed Oct 6, 2021CA

I do not live in the salt snow States my coils snapped my wheel almost flew off and the dealer is very difficult

Air Bags
Filed Jun 20, 2021NY

THE HORN ,ALARM SYSTEM WAS EFFECTED THE AIR BAG LIGHT CAME BACK ON AS WELL THE HORN IS NOT WORKING OR BLOWIING THE KEYS IS NOT LOCKING THE DOOR AND NOW ROCKAWAY NISSAN WANTS ME TO REPLACE THE AIR BAG AND THE THE HORN RELAY FOR A TOTAL OF 130075 PLUS LABOR ITS NOT RIGHT I NEED SOME HELP WITH THIS IF YOU COULD SEND A RECALL FORM AGAIN TO REPLACE THE REPLACE WE ARE IN A PANDAMIC AND AM NOT WORKING PLEASE SEE WHAT YOU COULD DO TO SOLVE THIS PROBLEM

Suspension
Filed Jun 8, 2021188,000 milesOH

The contact owns a 2011 Nissan Versa. The contact stated while driving 40 MPH, the accelerator pedal was depressed however, the vehicle hesitated. The contact felt the hesitation coming from the front passenger side of the vehicle as the low tire pressure warning light illuminated on the instrument panel. The contact pulled over and saw that the front passenger’s side tire was completely flat and torn all the way around. The contact called roadside assistance and a spare tire was placed on the vehicle. The contact then drove to a dealer and was informed that the front passenger’s side coil spring fractured, which caused the puncture and damage to the tire. The dealer replaced the front driver’s and passenger’s side coil springs along with the tire. After the repair, the contact discovered NHTSA Campaign Number: 15V573000 (Suspension) which he linked to the failure. The manufacturer was notified of the recall and informed him that the Vin was not included in the recall. The vehicle was repaired. The failure mileage was approximately 188,000. The tire puncture caused the tire to burst, resulting in loss of control of the vehicle. The puncture was more like a shredding of the entire circumference.

Suspension
Filed Jan 22, 2021115,000 milesOH

DETAILS ISSUED FEBRUARY 2, 2016 RECALL ID 239044 NHTSA CAMPAIGN # 15V573000 VEHICLES AFFECTED 218,019 COMPONENT AFFECTED SUSPENSION: FRONT: SPRINGS: COIL SPRINGS PER NISSAN REPAIRED OR REPLACED 2 SPRINGS 2017 AT DEALER. THE REPAIRED OR REPLACED FROM 2017 1 OF 2 OF THE SPRINGS FAILED AGAIN 2019. INSPECTED 2020 AT DEALER AND STATED NOT THEIR PROBLEM SINCE THEY SATISFIED RECALL RULES IN 2017. DUE TO MILEAGE AND/OR AGE OF CAR THEY ARE NOT RESPONSIBLE AS PER NISSAN. THIS IS REPETITIVE FAILURE.

Air Bags
Filed Nov 9, 2020TX

2011 NISSAN VERSA. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD *JS

Suspension
Filed Oct 12, 2020123,850 milesWV

CRACKED COIL SPRING WAS REPLACED IN 2016 PER RECALL. WHILE DRIVING ON 10/12/2020, SUSPENSION ISSUES OCCURRED AGAIN MAKING THE CAR UNDRIVEABLE AND BARELY AVOIDING SERIOUS ACCIDENT AND INJURY. THERE WAS A LOUD CRACK FROM UNDER THE CAR AND THE VEHICLE BECAME UNSTABLE. I GOT TO A SAFE SPOT TO PULL OVER AND HAD IT TOWED.

Electronic Stability Control (esc)
Filed Jul 28, 2020FL

AFTER RECEIVING MANY CALLS AND LETTERS FOR AIR BAGS RECALLS, I SET AN APPOINTMENT WITH THE AGENT JOSH FOR THURSDAY JULY 16, 2020 AT PERFORMANCE NISSAN AT 1345 SOUTH FEDERAL HIGHWAY, POMPANO FL 33062, AT 7:30 AM. WHEN TALKING WITH JOSH, HE TOLD ME THAT THERE ARE TWO RECALLS IN MY NISSAN. I ASKED HIM TO DO BOTH RECALLS AT THE SAME TIME. HE SAID BOTH RECALLS COULD TAKE ONE HOUR. WE SET THE APPOINTMENT AND HE GAVE ME THE PHONE TO TALK TO PERFORMANCE NISSAN FOR CONFIRMATION. ON THURSDAY JULY 16, 2020, I WENT TO THE APPOINTMENT. IT TOOK ME ,MORE THAN THREE HOURS AT THE PLACE. HOWEVER, AT THE END THEY TOLD ME THEY DID ONE RECALL, AND THEY ORDERED THE PARTS FOR THE OTHER RECALL, WHICH PART THEY WILL HAVE IN THREE DAYS. WHEN THEY GAVE THE CAR, I FELT THAT IT DID NOT SOUND AS IT USED TO BEFORE THE RECALL. THE AC DID NOT WORK PERFECTLY, BUT I THOUGHT THAT WAS BECAUSE THEY DID NOT FINISH WITH THE AIR BAG RECALL. ON FRIDAY JULY 17, 2020, MY WIFE DROVE THE CAR TO WORK AS IT IS HER CAR. BUT WHEN SHE CAME BACK, SHE TOLD ME THAT THE CAR HAD PROBLEMS AND SHE DID NOT WANT TO DRIVE IT AGAIN. I SAID TO HER THAT THE PROBLEM IS BECAUSE THEY DID NOT COMPLETE THE RECALL. ON WEDNESDAY JULY 22, 2020, MY WIFE TOLD ME TO DROP HER AT WORK. I TOOK THE CAR, AND WHEN I STARTED IT I FELT THE CAR WAS MAKING NOISE AND SHAKING. FOR I DID NOT DRIVE IT , AND I SAW AT THAT TIME THAT MY WIFE WAS IN DANGER WHILE DRIVING THE CAR. AFTER I DROPPED HER AT WORK, I CALLED PERFPRMANCE NISSANCE TO REPORT THAT THEY DAMAGED MY

Air Bags
Filed Jul 16, 2020LA

I BROUGHT MY CAR BACK TO THE DEALER CAUSE THE FIX MY AIRBAG RECALL BUT WHEN I GOT MY CAR BACK MY HORN STOP WORKING IT WAS WORKING WHEN I BROUGHT IT TO THEM THEN I WENT BACK THE THIRD TIME CAUSE THE AIRBAGS LIGHT CAME BACK ON NOW THEY WANT TO CHARGE ME FOR WHAT THEY DID IM I RESPONSIBLE TO FIX MY REPAIR

Suspension
Filed Jun 9, 2020104,789 milesAK

THE FRONT COIL SPRING BROKE OR UNWOUND AND STABBED THE TIRE. WE WERE JUST LEAVING, STILL IN THE DRIVEWAY AND HAD ONLY TRAVELED A FEW INCHES WHEN WE HEARD A NOISE AND STOPPED. WE WATCHED THE TIRE DEFLATE AND HEARD IT HISSING. THE NEXT DAY (TODAY) WE REMOVED THE TIRE AND FOUND THAT IT HAD BEEN STABBED. MY GRAND-NEPHEW FOUND THERE WAS A RECALL NOTICE. I CALLED NISSAN CONSUMER AFFAIRS AT 1-800-867-7669. AND LEFT A MESSAGE, THEN CALLED NISSAN ANCHORAGE DEALERSHIP. THEY OFFERED TO TAKE A LOOK AT IT BEFORE THEY COULD HELP. THAT WOULD REQUIRE A 45 MILE TOW. THEY GAVE ME A DIFFERENT NUMBER AT NISSAN: 800-647-7261. I CALLED AND SPOKE WITH [XXX], SHE GAVE ME A CASE #[XXX], BUT SAID MY VIN WASN'T IN THE CAMPAIGN. APPARENTLY IT DOESN'T APPLY IF THE CAR IS OVER 9 YEARS OLD, AND MAYBE THE MILEAGE IS TOO HIGH, IT'S 104,789. WE ARE ALIVE AND UNHURT BECAUSE OF THE TIMING, BUT THIS COULD HAVE BEEN DEADLY. I NEVER RECEIVED A NOTICE. THEIR WEBSITE DOES NOT LIST ALASKA AS QUALIFYING FOR THE CAMPAIGN. I WILL BE HAVING THE CAR TOWED TO A LOCAL SHOP FOR REPAIRS. NISSAN SHOULD TAKE CARE OF THE EXPENSES. I WOULD LIKE TO TAKE IT TO THE DEALERSHIP, BUT THERE IS A POSSIBILITY THAT THE REPAIRS MIGHT COST MORE THAN REPLACEMENT. NISSAN'S SITE FOR THE RECALL IS: HTTPS://NISSANASSIST.COM/CAMPAIGNS/NISSAN-VERSA-FRONT-COIL-SPRING-SAFETY-RECALL-CAMPAIGN/?FBCLID=IWAR3VNEACLBXKUI_V5VCDEQP151PZCINAC6S3PMFOERGLZ--9D-ZQC0UAGGC INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Structure › Body
Filed May 8, 2020116,000 milesMA

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT AFTER DRIVING OVER A POTHOLE OR ROUGH ROAD SURFACE, THE VEHICLE WOULD JUMP OR SKIP TOWARDS THE LEFT OR RIGHT. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT THE SUBFRAME AND BUSHINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

Air Bags
Filed Feb 12, 2020CA

GOOD DAY, I RECEIVE A LETTER FOR THE AIRBAG SAFETY RECALL ITS SAY IN THE LETTER THAT ITS FREE SERVICE FOR AIRBAG RECALL AND THERE'S FREE LOANER CAR AND TOWING. I WENT TO THE NISSAN DEALER FOR THE AIRBAG RECALL. DROP OFF MY CAR AND I ASK THE DEALER IF THERE'S A CAR FOR ME THEY SAID NO LOANER CAR .I LEAVE THE CAR THERE SO I USED UBER BECAUSE I NEED TP DROP OF MY KIDS IN THE SCHOOL. AFTER 3 HOURS THEY CALLED ME THEY SAID CAR IS READY TO PICK UP SO I WENT BACK THERE TO PICK UP THE CAR. BUT I NOTICED THE AIRBAG SIGN STILL FLASHING I ASKED THEM WHY THE AIRBAG STILL FLASHING THEY SAID THEY FIX IT ALREADY AND I TOLD THEM STILL FLASHING. I'M SCARED TO DRIVE THE CAR BECAUSE IM USING THIS CAR EVERYDAY AND I HAVE 3 KIDS MY PASSENGER. THEY SAID THERE'S NOTHING THEY CAN DO THEY WANT ME TO LEAVE THE CAR 1 DAY OR MORE 1 DAY SO THAT THEY CAN DIAGNOSE THE. I TOLD THEM IF THAT SO I NEED A LOANER CAR BUT THEY SAID THERE'S NO LOANER CAR. I DON'T HAVE A CHOICE I NEED MY CAR THIS MY ONLY TRANSPORTATION EVERYDAY.UNTIL NOW STILL FLASHING THE AIRBAG THERE'S NO SECOND OR MINUTE IM REALLY SCARED TO USE THIS CAR. WHY THEY CANT FIX THE AIRBAG . NO LOANER CAR BUT ITS SAID IN THE LETTER ITS FREE LOANER AND TOWING. PLEASE HELP ME TO FIX THIS PROBLEM.,

Air Bags
Filed Feb 6, 20206,800 milesLA

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE AIR BAG SENSOR LIGHT AND OP SENSOR LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (UNKNOWN) WHO DIAGNOSED THAT THE AIR BAG SYSTEM WAS FAULTY. THE VEHICLE WAS REPAIRED BUT NO ADDITIONAL INFORMATION WAS PROVIDED BY THE CONTACT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 6,800.

Structure › Body
Filed Feb 2, 2020FL

THE DRIVERS DOOR HANDLE IS COMING OFF..

Unknown or Other
Filed Jan 28, 2020TX

THE HATCH BACK DOOR DOESN'T OPEN EVEN FROM THE INSIDE. I ONLY HEARD THE ELECTRIC MOTOR OR THE ACTUATOR BUT I'M UNABLE TO OPEN THE REAR DOOR.

Air Bags
Filed Jan 23, 202057,000 milesFL

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT AT VEHICLE STARTUP, THE PASSENGER AIR BAG WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS TOWED TO BILL SEIDLE'S NISSAN 10500 NW 12TH ST, MIAMI, FL 33172 WHERE THE VEHICLE WAS DIAGNOSED WITH AN AIR BAG SENSOR FAILURE. THE CONTACT WAS GIVEN AN ESTIMATE OF $450.00 FOR REPAIRS. THE VEHICLE WAS THEN TOWED TO AUTONATION NISSAN MIAMI 3345 SW 8TH ST, MIAMI, FL 33135 WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE CLOCK SPRING AND AIR BAG SENSOR. AN ESTIMATE OF $1,155.00 WAS PROVIDED FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HER THAT THEY WOULD COVER 60% OF THE REPAIR. UPON INVESTIGATION, THE CONTACT HAD LINKED NHTSA CAMPAIGN NUMBER: 20V008000(AIR BAGS) WITH HER FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 57,000.

Air Bags
Filed Jan 15, 2020100,001 milesIL

AIRBAG INDICATOR LIGHT ON DASHBOARD. BEGAN FLASHING AT TIME OF FIRST RECALL IN REGARD TO AIR BAGS. WHEN BROUGHT IN TO NISSAN FOR AIRBAG RECALL THEY SAID IT WAS NOT RELATED.

Air BagsCrashFire3 injured
Filed Jan 1, 2020125,000 milesVA

NISSAN VEHICLE WAS ON A MAIN CITY ROAD IN MOTION AND THEN SLOWING DOWN TO TRAFFICS CHANGE IN SPEED WHEN REAR ENDED. AS SOON AS VEHICLE WAS REAR ENDED, BRAKES WERE PRESSED TO PREVENT FURTHER COLLISIONS WITH VEHICLES UP FORWARD. MY VEHICLE SEATBELTS FAILED TO RESTRAIN DRIVER AND ALL PASSENGERS WEARING THEM DURING A COLLISION. SEAT BELTS DIDN'T RETRACT UNLESS BRAKES WERE SLAMMED. TWO PASSENGERS IN THE BACK WERE CHILDREN. ONE CHILD HAD A CONVERTIBLE CAR SEAT, SAVING THEM AND FULLY RESTRAINING THEM TO SEAT. THE SECOND CHILD WAS IN A BOOSTER SEAT AND WHIPLASHED COMPLETELY FORWARD AND BACK NEARLY HITTING HEAD BEHIND DRIVERS SEAT. THE DRIVER LOCKED THEIR ARMS IN PLACE TO PREVENT HITTING THE STEERING WHEEL. THE FRONT PASSENGER, MYSELF, HIT THE AREA OF THE GLOVE COMPARTMENT AND SUFFERED A SMALL BUT DEEP GASH ON THE FOREHEAD. THIS REQUIRED SUTURES TO CLOSE WOMB UP. NO AIR BAGS DEPLOYED WHEN IMPACT TO VEHICLE WAS MADE. AIRBAGS WERE REPLACED WHEN RECALL TO VEHICLE AIRBAGS WERE MADE IN THE PAST, 2017.*DT VEHICLE HAS NOT BEEN REPAIRED. TRACKING NUMBER XXXXXXXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Air BagsCrash
Filed Dec 28, 2019160,000 milesTX

I TOOK MY CAR IN TO NISSAN FOR RECALL THEY SUPOSEIVELY FIXED THE AIRBAG PROBLEM . SINCE THEN I HAS A SMALL FENDER BENDER. AIRBAG DID NOT POP OPEN. LAST WEEK THE CAR WAS IN AN ACCIDENT. THE FRONT WAS SEVERLY DANMAGED AND STILL AIRBAG DID NOT POP OUT. I DONT THINK IT EVER GOT FIXED!!!! MY SON COULD HAVE DIED.WHO IS RESPONSIBLE FOR THIS. I'M I COMPLAINING TO THE CORRECT PLACE???

Air Bags
Filed Nov 21, 2019FL

I TOOK MY CAR TO A LOCAL NISSAN DEALERSHIP FOR AN AIRBAG RECALL ON THE DRIVER SIDE AND AFTER THE RECALL WAS SUPPOSEDLY DONE BECAUSE AFTER THIS I'M NOT EVEN POSITIVE THEY WORKED ON MY CAR FOR THAT RECALL. AFTER THE RECALL WAS DONE NOW THE CAR HORN IN MY STEERING WHEEL IS NOT WORKING WHEN IT WAS WORKING BEFORE. THE NISSAN ADVISOR SAID THAT THEY CAN'T FIX IT AND THE REASON IS BECAUSE IS AN OLD CAR. THEY WANT ME TO PAY ALMOST 700 HUNDRED DOLLARS FOR THEM TO FIX WHAT THEY RUINED. NOW I HAVE NO CAR HORN. THIS IS A SAFETY HAZARD FOR ANYONE ON THE ROAD. A CAR HORN WORKS TO ADVICE OTHER DRIVERS OF ANY HAZARD. FROM THIS HAPPENING TO ME I NOW THINK THAT THEY DIDN'T DO ANYTHING IN REGARDS TO AIRBAG RECALLS AND THAT I JUST TOOK MY CAR JUST FOR THEM TO SCAM ME SO I CAN PAY FOR A PART THAT WAS WORKING AND THAT THEY RUINED. THE NISSAN I WENT TOO IS NAPLES NISSAN IN NAPLES, FLORIDA. I ALSO HAVE CALLED NISSAN CONSUMER AFFAIRS AND THEY HAVEN'T DONE ANYTHING IN THIS MATTER I HAVE TWO CLAIM NUMBERS ALREADY I HAVE CALLED TWICE AND THERE NOT DOING ANYTHING ABOUT THIS MATTER.

Suspension
Filed Oct 10, 201985,000 milesWI

BALL JOINTS NEED TO BE REPLACED. IS THIS NORMAL AFTER ONLY 9 YEARS AND 85,OOOMILES ?

Unknown or Other
Filed Sep 8, 2019RI

AFTER 1 YEAR AND 1/2, MUFFLER HAS RATTLING SOUND, HAS A HOLE AND IS BURNT BLACK AT END OF TAIL PIPE. SAME PROBLEM AFTER MUFFLER HAS BEEN CHANGED IN THE SAME AMOUNT OF TIME. MUFFLER SEEMS TO RUST AND OVERHEAT/BURN.

Unknown or Other
Filed Aug 18, 201943,000 milesMA

THE VIN FOR MY 2011 NISSAN VERSA [XXX] IS NOT AVAILABLE IN YOUR DATABASE, OR IN THE NISSAN DATABASE YOU REFERRED ME TO. I HAVE CHECKED IT THREE TIMES. IT IS CORRECT. SO I HAVE NO WAY OF IDENTIFYING ANY RECALLS NEEDED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags
Filed Jul 19, 2019140,543 milesCA

TAKATA RECALL I TOOK MY NISSAN TO THE DEALER FOR THE AIR BAG RECALL 2-3 TIMES. THEY REPLACED THE AIRBAGS BUT NOW THE AIRBAG LIGHT ON THE DASHBOARD FLASHES. THEY TOLD ME I HAVE TO PAY TO FIX IT NOW ABOUT $800. WHAT SHOULD I DO?

Air Bags
Filed Jun 25, 2019140,000 milesCA

I TOOK MY CAR TO LITHIA NISSAN OF FRESNO, FOR A RECALL ON THE AIR BAGS , SINCE PERFORMING AIR BAG RECALL, AIR BAG LIGHT CAME ON , NOW IM STUCK WITH THE AIRBAG LIGHT ON, THEY DON T WANT TO FIX IT, I,M WORRIED THAT I CAN HAVE A SAFETY ISSUE LATER ON IN CASE OF AN ACCIDENT

Unknown or Other
Filed Jun 6, 2019215,100 milesSC

WHILE PULLING ON TO THE I-26 ON RAMP THE VEHICLE LOST ALL PROPULSION POWER AND WOULDN'T MOVE. THEN AFTER I GOT OVER TO THE SHOULDER IT WOULD START BUT STILL CONTINUES TO DIE AFTER 1 OR 2 SECONDS RUNNING. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. IT HAD DONE THIS BEFORE ABOUT 6 MONTHS PRIOR. I AM CURRENTLY STUCK DUE TO THIS ISSUE

Air Bags
Filed May 9, 201953,000 milesNY

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS ENGAGED IN PARK WITH THE DRIVER SIDE SEAT OCCUPIED, ALL THE AIR BAGS LOCATED ON THE PASSENGER SIDE DEPLOYED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TAKEN TO WEST HERR NISSAN (3580 SOUTHWESTERN BLVD, ORCHARD PARK, NY 14127, 716-508-4740) WHERE THE CONTACT WAS INFORMED THAT THEY WOULD NOT BE ABLE TO WORK ON THE VEHICLE UNTIL THEY GET APPROVAL FROM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT SHE CAN DRIVE AROUND WITH THE DEPLOYED AIR BAGS UNTIL THE INVESTIGATION WAS COMPLETED. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.

Suspension
Filed May 1, 2019126,000 milesNH

TODAY, 5/1/2019, MY CAR'S REAR SPRING SNAPPED. THANKFULLY I WAS GOING SLOW AND IT DIDN'T CAUSE AN ACCIDENT. HOWEVER, THE REASON I'M REPORTING THIS IS BECAUSE THE FRONT SPRINGS WERE RECALLED FOR NOT BEING COATED PROPERLY, BUT THE BACK SPRINGS WERE NOT AND IT SEEMS TO BE THE SAME TYPE OF PROBLEM. I WAS DRIVING LESS THAN 25 MPH, BRINGING MY FRIENDS KIDS TO THE BUS STOP AND I HEARD A LOUD SPRING POPPING BANG NOISE AND FELT IT UNDER MY CAR.

Air Bags
Filed Apr 17, 2019129,000 milesRI

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO BALISE NISSAN OF WARWICK (LOCATED AT 1350 POST RD, WARWICK, RI 02888, (401) 352-5908), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000. THE VIN WAS NOT AVAILABLE.

Unknown or Other
Filed Mar 25, 201934,000 milesPA

MUFFLER SYSTEM ROTTED OUT HAD TO REPLACE AFTER 34000 MILES 1100.00 DOLLARS WE BOUGHT THE CAR FOR ARE RETIREMENT GARAGE KEPT

SuspensionCrash
Filed Mar 13, 2019NM

STRUCTURAL/FRAME DAMAGE THAT OCCURRED ON 08/08/2012

Structure › Body
Filed Mar 7, 201980,000 milesNC

DRIVING ON A CURVY ROAD AND LOST STEERING. TOOK THIS CAR TO A MECHANIC AND THE COIL SPRING AND SWAY BAR WHERE BROKEN. SEVERAL BOLTS HOLDING PLASTIC UNDER CAR FELL OFF AND BUMPER HALF WAY FELL OFF WHILE DRIVING. ALSO THE HEAT SHIELD HAS BEEN WELDED TWICE. THIS CAR HAS 80,000 MILES AND HAS HAD SO MANY PROBLEMS!

Suspension
Filed Mar 6, 2019VA

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT COIL SPRINGS. COLE NISSAN (304-327-0511, LOCATED AT US-460 SUITE #3, BLUEFIELD, WV 24701) REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 15V573000 (SUSPENSION); HOWEVER, THE REMEDY FAILED AND THE VEHICLE WAS DEEMED UNSAFE TO DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN FIVE TIMES, BUT THE FAILURE COULD NOT BE REMEDIED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE15019, BUT EXPERIENCED FAILURES RELATED TO THE FRONT COIL SPRINGS. THE CONTACT FELT THAT REPAIRING THE VEHICLE WITH THE SAME OEM PARTS WOULD LEAD TO MORE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Complaints 1-50 of 269, newest first, reproduced as filed.

Across model years

Worst on record: 2009
YearComplaintsRecallsFiresDeathsAssessment
202512000Routine
202496100Routine
202337100Routine
202220000Routine
202132300Routine
202064200Routine
201924100Routine
201857200Routine
201762300Routine
201681021Fatalities reported
2015168121Fatalities reported
2014207201Fatalities reported
2013204103Fatalities reported
20124861161Fatalities reported
2011 — this page269761Fatalities reported
2010269831Fatalities reported
2009504820Above average
2008381883Fatalities reported
2007354981Fatalities reported

Compare every Versa year →

Reading this record

1 death reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Aug 9, 2022. Source: NHTSA Office of Defects Investigation.