Page 2 of 6 · complaints 51–100 of 269

2011 Nissan Versa complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Power Train
Filed Oct 23, 201894,000 milesCT

HAD MUFFLER REPLACED TWICE DUE TO EROSION?! THE MAIN PROBLEM THOUGH IS THAT I STILL HAVE A CONSTANT RATTLING WHEN I'M STOPPED OR CAR IS IDILING. THIS HAS HAPPENED BEFORE I HAD MY MUFFLER FIXED AND AFTER IT'S BEEN FIXED. SO I KNOW IT'S NOT THE MUFFLER. THAT'S A WHOLE OTHER ISSUE. BUT, THE RATTLING SOUNDS LIKE A LOUD MUFFLER, BUT GETS LOUDER THE MORE I'M IDLING. WHEN I START THE CAR IT'S LOUD LIKE A CORRODED MUFFLER, BUT I JUST HAD IT REPLACED, SO PLEASE LOOK INTO THIS ISSUE.

Suspension
Filed Oct 15, 201897,000 milesPA

SEEN UPON CHECK-UP FOR INSPECTION. DRIVERS SIDE REAR COIL SPRING BROKEN OFF.

Service BrakesCrash
Filed Aug 27, 201828,000 milesNJ

MY DAUGHTER WAS LEAVING A PARKING LOT IN OUR 2011 NISSAN VERSA AND THE STEERING LOCKED AND SO DID THE BRAKES. SHE WAS UNABLE TO STOP AND ROLLED INTO A PARKED CAR. SHE WAS ABLE TO PULL THE EMERGENCY BRAKE. SHE NARROWLY MISSED A RAVINE LEADING TO A HIGHWAY.

Air Bags
Filed Aug 12, 2018TX

TAKATA RECALL

Air Bags
Filed Jul 30, 2018CA

I RECEIVED NOTICE THAT MY CAR HAS A RECALL ON THE AIR BAGS

Air Bags
Filed Jul 24, 201864,000 milesFL

TAKATA RECALL BOTH AIR BAG LITES WENT ON IN CAR FIRST RECALL PASSENGER SIDE AIR BAG DEALER FIXED LITE STILL ON FOR DRIVERS SIDE ANOTHER RECAL DEALER FIXED INFLATOR LITE STILL ON DRIVERS AIR BAG AND NO HORN THIS IS STILL HAPPENING DEALER SAYS OK I AM STILL AFRAID TO DRIVE THE CAR MIGHT EXPLODE THIS IS CONSTANT

Air Bags
Filed Jul 23, 2018PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V401000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (TOM HESSER NISSAN, 900 HARRY P O'NEILL HWY, DUNMORE, PA 18512, 1-570-558-2000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED AND COULD NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jul 19, 2018IL

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE A REPAIR APPOINTMENT FOR AN UNKNOWN AIR BAG RECALL. THE DEALER (WESTERN AVENUE NISSAN, 7410 S WESTERN AVE, CHICAGO, IL 60636, 773-776-8200) INDICATED THAT THE PART MAY BECOME AVAILABLE BY MID-SPRING OF 2018. THE DEALER ALSO STATED THAT THE CONTACT WAITED TOO LONG TO REQUEST THE APPROVAL OF A LOANER VEHICLE FROM THE MANUFACTURER. THE MANUFACTURER STATED THAT THEY EXPEDITED SHIPPING THE PART TO THE DEALER MONTHS AGO; HOWEVER, NO PART WAS AVAILABLE WHEN THE CONTACT CALLED BEFORE AND AFTER THE SPRING OF 2018. THE AIR BAG RECALL REPAIR WAS COMPLETED MONTHS AFTER THE CONTACT WAITED FOR THE PART. SHORTLY AFTER THE DEALER'S RECALL REPAIR, THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT STATED THAT HE WOULD TAKE THE VEHICLE BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER WAS CONTACTED AGAIN TO ADDRESS THE DEALER'S REPAIRS. THE VIN, FAILURE MILEAGE, AND RECALL INFORMATION WERE UNKNOWN.

Air Bags
Filed Jul 13, 2018OK

OWNER NOTIFICATION THE FRONT DRIVER AND PASSENGER AIR BAG INFLATOR CAN EXPLODE IN A CRASH WHICH COULD RESULT IN METAL SHRAPNEL STRIKING OR OTHER OCCUPANTS IN THE VEHICLE, WICH COULD CAUSE SERIOUS INJURY OR DEATH, AND THE DEALER FALLS OR IS UNABLE TO MAKE THE NECESARY REPAIRS FREE.

Steering
Filed Jun 24, 201815,000 milesHI

POWER STEERING FAILED WHILE DRIVING.

Air Bags
Filed Jun 7, 2018VA

THE DRIVER SIDE AIR BAG INFLATOR LIGHT FLASHED AND TOOK IT TO THE DEALERSHIP TO GET THAT RECALL FIXED AND WAS TOLD THAT THE CLOCK SPRING WAS THE DEFECT WHICH MADE THE AIR BAG LIGHT COME ON WHICH THE AIR BAG WAS DEFECTED AND THE HORN DID NOT WORK. WHAT STARTED OUT AS A FREE SERVICE TURNED INTO A COST OF $311 WHICH I DID NOT HAVE. IF THE AIR BAG INFLATOR LIGHT COMES ON BECAUSE OF THE DEFECTED CLOCK SPRING THEN WHY ISNT THE CLOCK SPRING THE RECALL ITEM. SEEMS TO ME THAT INORDER FOR IT ALL TO WORK IT IS THE CLOCK SPRING THAT NEEDS THE RECALL.

Air Bags
Filed May 29, 2018FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V044000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED REED NISSAN (3776 W COLONIAL DR., ORLANDO, FL 32808, (407) 278-7316) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed May 29, 2018CA

NHTSA RECALL 17V-449 MY LOCAL NISSAN DEALER HAS NOT REPLACED MY DRIVERS SIDE AIR BAG. I HAVE BEEN ON A WAITING LIST FOR 6 MONTHS!!!!

SuspensionFire
Filed May 11, 201869,078 milesKS

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CONTACT NOTICED SMOKE COMING FROM THE FRONT PASSENGER WHEEL AND THEN THE WHEEL EXPLODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COIL SPRING FRACTURED AGAINST THE TIRE. THE CONTACT CALLED CAPITAL CITY NISSAN OF TOPEKA KANSAS AT (785) 267-6700 AND WAS ADVISED TO BRING THE VEHICLE TO THE DEALER. THE DEALER REPLACED THE STRUTS, THE STABILIZER LINKS, AND THE SWAY BAR ON THE FRONT END OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V573000 (SUSPENSION). THE FAILURE MILEAGE WAS 69,078.

Air Bags
Filed May 9, 201881,806 milesTX

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT NOTICED THAT THE DRIVER'S SIDE AIR BAG INDICATOR WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE AIR BAG NEEDED TO BE REPLACED AND TAKEN TO A DEALER FOR REPAIR. THE VEHICLE WAS TAKEN TO COURTESY NISSAN (1777 N CENTRAL EXPY, RICHARDSON, TX 75080, (972) 231-2600), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 81,806.

Air BagsCrash1 injured1 killed
Filed Apr 24, 201833,000 milesCA

TL* TAKATA RECALL. THE CONTACT OWNED A 2011 NISSAN VERSA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S VEHICLE WAS REAR ENDED, CAUSING A FRONT END COLLISION WITH A BARRIER. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG DEPLOYED, BUT THE PASSENGER SIDE AIR BAG DID NOT DEPLOY. THE DRIVER SUSTAINED A BROKEN BACK, NOSE, AND KNEE THAT REQUIRED MEDICAL ATTENTION. THE PASSENGER, THE DRIVER'S MOTHER, ALSO SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. TWO MONTHS LATER, THE CONTACT'S MOTHER PASSED AWAY DUE TO HER INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE VEHICLE WAS NOT INSPECTED BY A DEALER TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE CONTACT'S VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V449000 (AIR BAGS) AND 16V349000 (AIR BAGS); HOWEVER, SHE WAS NOT NOTIFIED BY THE MANUFACTURER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000. *TT UPDATED 8/15/18*JB *TR CLAIM NUMBER 0390757805 CRASH OCCURRED ON OCTOBER 28,2015. UPDATED 9/19/18*JB

Air Bags
Filed Apr 23, 2018TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2017. THE DEALER (BAKER NISSAN, 19630 NORTHWEST FWY, HOUSTON, TX 77065) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THERE WAS NO GUARANTEE THAT THE PARTS WOULD BE AVAILABLE ON A SPECIFIC DATE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Apr 10, 2018NV

2011 NISSAN VERSA HATCHBACK. CONSUMER WRITES IN REGARDS TO AIR BAG INFLATOR SAFETY RECALL. *LD *JS

Air Bags
Filed Mar 11, 2018NC

TAKATA RECALL- I CALLED MY LOCAL NISSAN DEALERSHIP TO HAVE THIS REPAIRED OVER A WEEK AGO AND THEY SAID THEY WOULD ORDER A NEW PART AND IT WOULD BE IN WITHIN A WEEK. MY SON IS DRIVING THIS CAR AND I'M A NERVOUS WRECK. I WANT THIS REPAIRED ASAP.

Air Bags
Filed Mar 2, 201850,000 milesIL

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED FOR AN EXTENDED PERIOD OF TIME EVER SINCE THE VEHICLE WAS PURCHASED. ALSO, THE HORN WAS SERVICED MORE THAN TWICE AND FAILED TO FUNCTION PROPERLY. THE DEALER (KELLY NISSAN, INC., 4300 95TH ST, OAK LAWN, IL 60453, (708) 499-1000) WAS NOTIFIED AND STATED THAT THE FAILURE WAS NOT RELATED TO AN AIR BAG RECALL REPAIR. THEREFORE, THE VEHICLE WOULD NEED TO BE FURTHER TESTED AND DIAGNOSED TO PROVIDE A REPAIR SOLUTION. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT REPAIR FACILITY TO REPAIR THE HORN, BUT THE INDEPENDENT MECHANIC STATED THAT THE AIR BAG FAILURE NEEDED TO BE DIAGNOSED AND REPAIRED FIRST. THE MANUFACTURER WAS NOTIFIED. THE MANUFACTURER ISSUED THREE AIR BAG RECALLS, TWO TSBS FOR THE AIR BAGS, AND ONE TSB FOR THE ELECTRICAL SYSTEM. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Air Bags
Filed Feb 26, 201869,413 milesMD

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO TISCHER NISSAN (3510 FORT MEADE RD, LAUREL, MD 20724, (301) 689-4070) TO BE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,413. *TT

Air Bags
Filed Feb 15, 2018MS

TAKATA RECALL I WENT TO GREY DANIELS NISSAN IN BRANDON, MISSISSIPPI LAST YEAR (I WANT TO SAY AUGUST) AFTER READING AN ARTICLE ON A FINANCIAL COLUMN I FOLLOW IN REGARDS TO THE TAKATA AIR BAGS. I WAS NOT NOTIFIED IN ANYWAY PRIOR TO THAT. I BOUGHT MY VEHICLE USED FROM SOMEONE WHICH IS WHAT I BLAMED FOR NOT BEING NOTIFIED. (HOWEVER I KNOW THAT IS QUITE POSSIBLE THAT A LARGE COMPANY SUCH AS NISSAN KEEPS RECORDS OF VINS AND COULD TRACK THEIR VEHICLE'S OWNERSHIP THROUGH THAT) THEY REPLACED THE PASSENGER SIDE AIR BAG AND BROKE PART OF MY DASH IN THE PROCESS. I WAS NOTIFIED THAT THE DRIVER'S SIDE AIR BAG WAS UNAVAILABLE FOR REPLACEMENT AND WOULD NOT BE UNTIL THE BEGINNING OF THIS YEAR. EVEN THOUGH I KNOW THAT THEY MAKE REPLACEMENT AIR BAGS FOR VEHICLES, I MADE AN EXCUSE AND TOLD MYSELF, "MAYBE IT'S A CERTAIN COMPANY THEY'RE GOING WITH." I HAVE BEEN TRYING TO GET THE DRIVER'S SIDE REPLACED SINCE THE BEGINNING OF THIS YEAR. THEIR WEBSITE WOULD NOT ALLOW ME TO SCHEDULE ANYTHING MORE THAN TWO DAYS IN ADVANCE UNTIL LAST WEEK, WHEN IT ALLOWED FOUR DAYS IN ADVANCE. I MADE MY APPOINTMENT AND CLEARLY STATED WHY I WAS COMING IN. I WAS INFORMED THAT IT WOULD WAS NOT AVAILABLE AT THAT TIME AND THEY WOULD HAVE TO ORDER IT. I KNOW PEOPLE WHO HAVE OTHER MANUFACTURERS WHO HAVE GOTTEN A RENTAL CAR WHILE THEY WERE FIXING THE AIR BAG. I WAS TOLD TO CONTACT MY INSURANCE COMPANY SO THE INSURANCE COMPANY WOULD PAY FOR THE RENTAL, NOT NISSAN.

Electrical System
Filed Feb 14, 201856,000 milesCA

THE MATERIAL WHERE MY ARM REST THAT HAS THE CONTROLS FOR MY WINDOWS AND DOOR LOCKS, ON DRIVER SIDE, FRONT PASSENGER SIDE, AND BACK PASSENGER SIDE IS COMING APART. MY SLEEVES GET CAUGHT SOMETIMES WHILE DRIVING BECAUSE IT HAS GOTTEN SO BAD.

Suspension
Filed Feb 7, 201854,000 milesWA

VEHICLE WAS FREQUENTLY MAKING AN ODD NOISE - LIKE TENSION BEING RELEASED WHEN TURNING AT SLOW SPEEDS - TOOK IT TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE FRONT COIL SPRINGS WERE CORRODED. NISSAN HAS RECALLED THIS PART FOR OTHER VERSAS FROM OTHER STATES "DUE TO SALTING OF THE ROADS" OUR STATE DOES NOT SALT SO WE WERE NOT INCLUDED. IT ALSO ONLY APPLIED TO THE VERSA SEDAN - NOT HATCHBACK. CLEARLY THIS IS A BIGGER PROBLEM THEN NISSAN WANTS TO EXPLORE OR ADMIT TO. UPON CALLING THEM THEY WILL OFFER NO REMEDY AS WE DID NOT TAKE IT TO THE DEALER FIRST. BUT A COMPLIANT HAS BEEN FILED WITH NISSAN. THIS IS A CLEAR SAFETY CONCERN AS THE SPRING CAN SNAP AND PUNCTURE THE TIRE - IT IS A PROBLEM WITH CARS THAT AREN'T ON SALTED ROADS! NISSAN NEEDS TO EXPAND THIS RECALL.

Air Bags
Filed Feb 5, 2018NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT THE DEALER FAILED TO PROVIDE THE PART FOR AN AIR BAG RECALL FOR OVER TWO MONTHS. THE REMEDY FAILED TO PROVIDE A SOLUTION AND THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AFTER THE AIR BAG RECALL REPAIR. THE DEALER (KINGSTON NISSAN, 140 NY-28, KINGSTON, NY 12401, (845) 338-3100) PROVIDED A LOANER VEHICLE FOR TWO MONTHS. AFTER RETRIEVING THE VEHICLE, THE DEALER HAD NOT YET PROVIDED A SOLUTION AFTER THE CONTACT INFORMED THE DEALER THAT THE RECALL REPAIR FAILED TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Air Bags
Filed Jan 29, 2018CA

TAKATA INFLATORS: I VERIFIED WITH NISSAN CONSUMER AFFAIRS THAT THE PASSENGER SIDE AIRBAG INFLATOR WAS ALSO UNDER RECALL AS OF JANUARY 2018 AND I WAS TOLD TO ADVISE THE DEALER. I WENT JAN 26 TO GET THE DRIVERS SIDE INFLATOR FIXED AND ADVISED THE SERVICE GUY THAT THE PASSENGER SIDE HAD ALSO BEEN RECALLED, SO I WOULD LIKE THEM BOTH FIXED. WHEN I PICKED UP MY CAR HE HAD ONLY REQUESTED THE DRIVER SIDE TO BE REPAIRED. I WAS LATE TO WORK SO I LEFT BUT I WAS VERY UPSET BECAUSE I HAVE TO TAKE MY MOTHER TO HER APPOINTMENTS AND DO NOT HAVE TIME TO KEEP GOING BACK AND FORTH TO THE DEALER.

Air Bags
Filed Jan 2, 201855,000 milesTX

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT THE STEERING COLUMN AND STEERING COLUMN ADJUSTMENT LEVER WERE LOOSE. THE STEERING COLUMN OPERATED AS INTENDED UNTIL THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS). THE REMEDY WAS PERFORMED AT TROPHY NISSAN (5031 N GALLOWAY AVE, MESQUITE, TX). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

Air Bags
Filed Dec 29, 2017PA

NOTIFICATION OF RECALL 11/2017

Air Bags
Filed Dec 28, 2017WV

THIS IS IN REGARD TO THE TAKADA RECALL. (FAULTY AIR BAGS)

Air BagsCrash
Filed Dec 27, 201780,000 milesWA

RECALL OPT IN

Air BagsCrash1 injured
Filed Dec 10, 201770,000 milesME

IN 2015 WAS DRIVING MY 2011 NISSAN VERSA. IT WAS CLEAR WEATHER 830AM I WAS ON A STREET WHICH SPEED WAS 40-55MPH GOING WITHIN THE SPEED LIMIT THE VEHICLE HAD BEEN PROPERLY MAINTAINED SINCE OWNERSHIP WHEN OUT OF NO WHERE MY RIGHT FRONT END DROPPED WHICH I LEARNED WAS ( MY FRONT COIL SPRING SNAPPED) AND CAUSED MY VEHICLE TO LOOSE CONTROL AND THE CAR TO ROLL MULTIPLE TIMES AND ME BEING EJECTED OUT OF THE VEHICLE AND THE AIR BAGS ALSO DID NOT DEPLOY EVEN THOUGH THEY WERE ENGAGED ON. NISSAN DID NOT NOTIFY ME OF THE RECENT RECALL OF THE FRONT COIL SPRING AT ALL. I'M CURRENTLY FILING A LAWSUIT AGAINST THE COMPANY DUE TO SERIOUS DAMAGES THAT HAVE AFFECTED ME GREATLY.

Air Bags
Filed Dec 8, 2017CA

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DOWNEY NISSAN (7321 FIRESTONE BLVD, DOWNEY, CA 90241, PHONE: (888) 483-6228) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Dec 6, 2017110,600 milesMI

TAKATA RECALL AND SPRING COIL RECALL I PURCHASED/FINANCED MY NISSAN VERSA CAR THIS YEAR 2017 AROUND FEBRUARY. SOMETIME IN JULY 2017 I RECEIVED A LETTER INFORMING ME OF THE TAKATA RECALL FOR THE AIR BAG INFLATOR HAZARD AND TO CONTACT THE NEAREST NISSAN DEALER FOR FURTHER INSTRUCTIONS. I CONTACTED THEM HERE IN MONROE MICHIGAN GAVE THEM MY VIN NUMBER AND THEY THEN INFORMED ME THAT THEY WERE AWARE OF THE RECALL & ALSO INFORMED ME OF A SECOND RECALL OF A SPRING COAL RECALL WAS A RECALL BEFORE I PURCHASED THE CAR AND WAS NOT INFORMED OF IT ALSO, THEY THEN PROCEEDED TO TELL ME THAT AT THAT TIME THEY DID NOT HAVE ANY LOANER VEHICLES AVAILABLE & THAT THEY CAN PLACE ME ON A WAITLIST OR THAT I COULD CALL AROUND TO DIFFERENT DEALERSHIPS TO SEE IF THEY HAD ANY AVAILABLE. THEY STATED THAT THEY ONLY HAD 4 LOANER VEHICLES ON THERE LOT & THAT THEY WERE USING THEM ONLY FOR THEIR CUSTOMERS & THEY WOULD COME FIRST BEFORE ANYONE ELSE. I CALLED THREE OTHER DEALERSHIPS THEY ALL PUT ME ON THE WAITING LIST WITH NO RESPONSE BACK & SEVERAL ATTEMPTS INQUIRING ABOUT THE LOANER VEHICLE. I HAVE NOT DRIVEN THE CAR SINCE JULY UP UNTIL THE DATE, WHILE I HAD BEEN DRIVING PRIOR TO JULY I HAD HAD SEVERAL PROBLEMS WITH THE SUSPENSION ON THE CAR, HAD THE CAR SERVICES TWICE AT THE DEALERSHIP I PURCHASED THE VEHICLE FROM WITH NO SOLUTION TO THE PROBLEM WHEN I'M DRIVING THE CAR YOU CAN SMELL A TIRE BURNING SMELL & THEY SAID IT WAS OK TO DRIVE. I THOUGHT OTHERWISE SO I COMPLETELY STOP DRIVING THE CAR STILL PAYED THE C

Air Bags
Filed Dec 4, 2017CT

TAKATA RECALL

Unknown or Other
Filed Dec 1, 2017OK

TAKATA AIR BAG RECALL NISSAN REFUSES TO PROVIDE LOANER VEHICLE WHILE "WAITING ON PARTS". I HAVE CALLED THEIR CUSTOMER SERVICE NUMBER SEVERAL TIMES WITH NO ACTION BEING TAKEN ON THEIR PART. CORPORATE BLAMES THE DEALERS WHILE THE DEALERS SAY ITS A CORPORATE PROBLEM

Unknown or OtherFire
Filed Nov 27, 2017120,000 milesFL

VEHICLE CAUGHT ON FIRE WHILE DRIVING ON HIGHWAY AFTER REPAIR AT A NISSAN DEALER

Air Bags
Filed Nov 27, 2017MI

TAKATA RECALL WE RECEIVED A RECALL NOTICE FOR THE TAKATA AIRBAGS. THE NOTICE STATES THAT THE PROBLEM WITH THE AIRBAGS COULD CAUSE INJURY OR DEATH. BUT THE PARTS ARE NOT AVAILABLE FOR REPLACEMENT UNTIL SPRING 2018! THIS IS COMPLETELY UNACCEPTABLE.

Air Bags
Filed Nov 24, 2017ID

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DENNIS DILLON NISSAN AT (208) 388-4400 (8727 W FAIRVIEW AVE, BOISE, ID 83704) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Nov 22, 2017CO

TAKATA RECALL: I GOT THIS RECALL INFORMATION FROM TK HOLDINGS ABOUT THE AIRBAG RECALL AND WHEN I AM CONTACTING MY DEALERSHIP IT SAYS ITS NOT AVAILABLE UNTIL SPRING 2018. WHEN CAN THIS BE REPLACED AT THE EARLIEST AND WHY THIS DELAY IS OCCURRING AT THE FIRST PLACE.

Steering
Filed Nov 21, 201735,000 milesFL

THE POWER STEERING LIGHT HAS COME UP 2 TIMES WITHIN THE LAST 2 WEEKS. BOTH TIMES HAVE BEEN WHEN THE CAR IS PARKED AND I TURN IT ON. THE LIGHT COMES UP AND THE STEERING WHEEL LOCKS. BOTH TIMES I HAVE TURNED OFF THE VEHICLE AND THE PROBLEM GOES AWAY. IF THIS EVER HAPPENS WHILE DRIVING ON THE HIGHWAY I WILL PROBABLY LOSE CONTROL OF THE VEHICLE AND CRASH. THE CAR ONLY HAD 35105 MILES ON IT.

Electrical System
Filed Nov 21, 2017112,012 milesPR

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. WHILE THE CONTACT WAS IN TRAFFIC ON THE HIGHWAY, THE HORN FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT, DUE TO THE AIR BAG, THE HORN FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V449000 AND 16V349000 (AIR BAGS). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 112,012.

Air Bags
Filed Nov 17, 2017MA

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS) WAS RECEIVED IN SEPTEMBER OF 2017. AFTER CONTACTING THE DEALER, NISSAN OF MEFORD IN MEFORD, MA, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WOULD NOT BECOME AVAILABLE UNTIL THE SPRING OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed Nov 16, 201741,000 milesIL

TAKATA RECALL I WAS CONTACTED ABOUT THIS RECALL BY THE DEALERSHIP WHERE THE CAR WAS PURCHASED APPROXIMATELY 1 1/2 MONTHS AGO (SEPTEMBER 2017). I WAS TOLD THEN THAT THE RECALLED AIRBAG WOULD NOT BE RESOLVED UNTIL SOMETIME IN THE SPRING OF 2018 ROUGHLY PLACING THE NEEDED RECALL 6 MONTHS AFTER THE RECALL WAS ANNOUNCED. AN OFFER OF A LOANER CAR WAS MADE BUT THE QUESTION THEN WAS, "WHAT WAS I SUPPOSED TO DO WITH THE AFFECTED VEHICLE?" I WAS TOLD TO LEAVE IT SIT IN MY GARAGE UNTIL THE REPLACEMENT COULD BE MADE. I DON'T THINK 6 MONTHS DIFFERENCE BETWEEN A RECALL NOTICE AND THE ACTUAL REPLACEMENT IS APPROPRIATE EVEN IF A LOANER CAR WAS OFFERED. THE REPLACEMENT SHOULD BE COMPLETED IN A MORE TIMELY FASHION. WHAT OPTIONS DO I HAVE?

Air Bags
Filed Nov 16, 2017NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V449000 (AIR BAGS) AND 15V573000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS CONTACTED (THRUWAY NISSAN, NEWBURGH, NY, 845 562-1000) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. .*BF UPDATED 8/15/18*JB

Air Bags
Filed Nov 16, 2017IL

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE ZEIGLER ORLANDO PARK NISSAN DEALER (8550 W 159TH ST, ORLAND PARK, IL 60462(708) 403-1300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL SPRING OF 2018. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL THE SPRING OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

Unknown or Other
Filed Nov 14, 201770,400 milesNY

SEPTEMBER 26, 2017, I WAS DRIVING DOWN MY STREET GOING APPROXIMATELY 25MPH WHEN MY CAR JUST STOPPED NEAR THE END OF THE ROAD. I NOTICED THE CHECK ENGINE LIGHT ON WHEN I STEPPED ON THE GAS, BUT THE CAR WOULDN'T MOVE. I COULDN'T EVEN STEER. IT SCARED ME! I TURNED THE CAR OFF AND WAITED A MINUTE AND TURNED THE KEY. IT STARTED BUT I WAS AFRAID TO DRIVE IT TO WORK SO I WENT BACK HOME. I TOOK THE CAR TO MY MECHANIC TO SEE IF HE COULD FIND THE PROBLEM. IT WAS THE GAS PEDAL ASSEMBLY: P2138. I WAS TOLD IT HAD THE WRONG APP SENSOR RATIONALITY SIGNAL. THE MECHANIC WAS ADVISED BY THE NISSAN DEALER TO TELL ME NOT TO DRIVE THE CAR UNTIL THE PART WAS REPLACED AS THE CAR COULD SHUT DOWN ANYTIME, ANYPLACE WITHOUT WARNING AND COULD CAUSE A DANGEROUS SITUATION. I WAS TOLD THERE WAS NO RECALL. I DID AS I WAS TOLD AND LEFT MY CAR AT THE SHOP UNTIL MY PART CAME IN AND WAS REPLACED.

Air Bags
Filed Nov 14, 2017CA

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V349000 (AIR BAGS) AND 17V449000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTOCOM NISSAN OF OAKLAND (2735 BROADWAY, OAKLAND, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Nov 13, 2017KS

AIRBAG. SEAT BELT LIGHT AND UNKNOWN OR OTHER

Air Bags
Filed Nov 12, 2017NY

AIR BAG RECALL

Seats
Filed Nov 9, 2017CA

THE FRONT SEATS RECLINE BY ITSELF WHEN THE VEHICLE IS MOVING, THE SEAT WILL FLEAP AL THE WAY TO THE BACK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Nissan Versa → · Every Versa year → · How the figures are calculated →