2011 NISSAN VERSA WAS TAKEN INTO THE DEALERSHIP FOR NOT SHIFTING OUT OF PARK. AT THE TIME, POWERTRAIN WARRANTY WAS NO LONGER IN EFFECT. DEALER ADVISED, THAT THE SHIFTER SOLENOID IS NOT FUNCTIONING AND NEEDS TO BE REPLACED. THE COST FOR THE SHIFTER SOLENOID IS APPROXIMATELY $600.00 DOLLARS. I CONDUCTED A RESEARCH AND DISCOVERED NISSAN HAS THIS PROBLEM WITH MOST OF THEIR VEHICLES AT LOW MILEAGE. NISSAN HAS NOT ISSUED A RECALL ON THE VEHICLE. IN ADDITION, THE SUSPENSION IS ALSO MAKING NOISES AND HAS BEEN DIAGNOSED BY AN AUTOMOTIVE TECHNICIAN, WHO HAS ADVISED THE STRUT NEEDS TO BE REPLACED. THE VEHICLE MAKES CLICKING NOISED WHEN TURNING TO THE RIGHT OR LEFT. THE COST FOR OEM STRUT IS APPROXIMATELY $ 200.00. I AM HAVING TO MANY ISSUES WITH THIS VEHICLE AND CONSIDERED TO TRADE IT IN IF NISSAN DOES NOT RECALL VEHICLES. *TR
2011 Nissan Versa complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
THE SERVICE ENGINE LIGHT BEGAN TO GO ON AND OFF AS WELL AS A KNOCKING SOUND HAD DEVELOPED. WE HAD OUR SON, WHO HAD ATTENDED SCHOOL TO BECOME A MECHANIC, CHECKED IT LOOKING AT THE OIL LEVEL. THE OIL WAS ABOUT A QUART LOW AND HE ADVISED US TO TAKE IT TO CARMAX WHERE WE HAD PURCHASED THE CAR. AFTER TWO DIAGNOSTIC TESTS AND AN OIL CHANGE AT $140.00, MY HUSBAND WAS TOLD THAT IT NEEDED A NEW ENGINE. IT IS BURNING OIL AND IS BEING EMITTED OUT THE EXHAUST AND HAS EXCESSIVE ENGINE BLOW BY. WE HAVE BEEN ADVISED BY MAXCARE, CARMAX'S WARRANTY COMPANY, THAT IN ORDER TO PROPERLY DIAGNOSE THE PROBLEM AND DETERMINE IF IT IS COVERED BY WARRANTY WE HAVE TO PAY ANOTHER $400.00 TO HAVE THE ENGINE TORN DOWN WITH NO GUARANTEE REPAIRS WILL BE COVERED BY THE WARRANTY THE ANOTHER $400.00 TO PUT IT BACK TOGETHER IF IT IS NOT FIXED. ALSO, AT LEAST 3 TIMES WHEN THE SERVICE ENGINE LIGHT BEGAN TO TURN ON AND OFF THE VERSA STALLED WHILE IN HEAVY TRAFFIC. WE ALSO COMPLAINED TO CARMAX THAT THE CHECK TIRES INDICATOR LIGHT WOULD GO ON AND OFF CAUSING US TO CONSTANTLY STOP TO CHECK THE PRESSURE AND OFTEN IT WAS OK. CARMAX OFFERED TO RUN ANOTHER DIAGNOSTIC TEST FOR MORE MONEY TO TRY TO FIND OUT WHAT THE PROBLEM WAS. BOTH PROBLEMS COULD CAUSE SERIOUS DAMAGE IN THE FUTURE AND IT SEEMS THE ONLY WAY TO GET IT REPAIRED IS TO PAY OUT OF OUR POCKET. *TR
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT THE VEHICLE MADE A KNOCKING NOISE WHEN ATTEMPTING TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED TO THE CONTACT THAT THE STRUT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. *TR
MY HUSBAND PURCHASED THE NISSAN VERSA 4HB 2011 BRAND NEW. A FEW MONTHS BACK WHILE DRIVING ON THE TEXAS FREEWAYS 70 MPH...THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE SHUT DOWN AND I LOST POWER AND SPEED, THIS WAS FRIGHTENING AND VERY DANGEROUS....WE TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD THE THROTTLE BODY NEED TO BE REPLACED: PRICE, OVER $1000.00...OUR PERSONAL MECHANIC WAS ABLE TO DO THE JOB BUT UNFORTUNATELY IT WAS SHORT LIVED AND HAPPENED AGAIN. WE WENT TO ANOTHER DEALERSHIP AND WAS TOLD THE SAME THING ABOUT REPLACING THE THROTTLE BODY, WE EXPLAINED IT WAS REPLACED BUT NEEDED THE VEHICLE TO BE RECODED...THE GUY SAID THE PART WAS DEFECTIVE, SO WE TOOK IT BACK TO THE MECHANIC, AND HAD IT REPLACED, BUT IT HAPPENED AGAIN...SO WE WENT TO THE DEALERSHIP AGAIN AND WAS TOLD THEY WOULD RECODE THE MONITOR...WHICH WAS DONE...BUT HERE NOW IT HAPPENED AGAIN, PUTTING ME IN A DANGEROUS SITUATION ON TEXAS FREEWAYS....NOW SITTING IN MY GARAGE. I NEED HELP ADVICE ANYTHING THAT WOULD GIVE US A CLUE AS TO WHY SO MUCH TROUBLE WITH A VEHICLE BARLEY 2 YEARS OLD....I DO NOT WANT TO DIE ON TEXAS FREEWAYS.... *TR
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENTER THE VEHICLE, THE POWER LOCKS AND ELECTRICAL SYSTEM FAILED. THE CONTACT ALSO STATED THAT WHILE DRIVING 25 MPH, THE POWER STEERING ASSIST AND THE BRAKES FAILED WITHOUT WARNING, CAUSING HER TO CRASH INTO A TELEPHONE POLE. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED HEAD TRAUMA AND BURNS TO THE HANDS. THE PASSENGER SUSTAINED BACK INJURIES, A HEMATOMA AND BRUISING TO THE LEFT LEG. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 1,150. *TR
THE DRIVER SIDE POWER WINDOW GOES DOWN EVERY TIME AS EXPECTED, BUT DOES NOT ALWAYS ROLL UP AS EXPECTED. SOMETIMES I HAVE TO WAIT SEVERAL MINUTES BEFORE THE SWITCH WILL DO ANYTHING AT ALL, SOMETIMES I ONLY HAVE TO WAIT A FEW SECONDS. THE AUTO-UP FUNCTION STOPS WORKING FREQUENTLY, AND THE MOTOR FOR THE POWER WINDOW HAS TO BE RESET FOR IT TO START FUNCTIONING PROPERLY AGAIN. THE DEALERSHIP'S FIX TO THE PROBLEM WAS TO SHOW ME HOW TO RESET THE MOTOR INSTEAD OF ACTUALLY FIXING THE WINDOW. IT'S ESPECIALLY PROBLEMATIC WHEN IT'S RAINING OUTSIDE AND THE WINDOW DECIDES IT'S NOT GOING TO ROLL UP, BUT IT DOES IT IN RAIN OR SHINE, SO I KNOW IT'S NOT A PROBLEM OF THE CONTROLS GETTING DRIPPED ON. I BOUGHT THE CAR PREOWNED WITH 40K MILES ON IT, SO I DON'T KNOW IF THIS HAS ALWAYS BEEN A PROBLEM, OR IF IT STARTED AFTER I PURCHASED IT. *TR
I WAS DRIVING 50 MPH AT NITE AND WANTED TO DIM MY BRIGHTS FOR ONCOMING TRAFFIC. I PULLED BACK ON THE STEM IN ORDER TO DO SO. AT THAT SAME TIME I LOST MY HEADLIGHTS COMPLETELY. I WAS SCARED TO DEATH BECAUSE IT WAS A DARK NIGHT AND ALL I COULD SEE WAS THE HEADLIGHTS OF THE ONCOMING CAR-- BUT NOT MY ORIENTATION TO THE ROAD. I IMMEDIATELY USED THE BREAK AND EASED THE CAR ONTO THE SHOULDER AND STOPPED. I FOUND THE HEADLIGHT KNOB TURNED TO THE OFF POSITION. I WAS CONFUSED BECAUSE I DID NOT BELIEVE THAT I HAD ROTATED IT MYSELF. THIS HAPPENED ON SEVERAL MORE OCCATIONS IN THE FIRST WEEKS AFTER PURCHASING THE CAR. EVENTUALLY I REALIZED THAT THE TURN-ON ROTATOR FOR THE HEADLIGHTS IS SO LOOSE, AND FREE-TURNING, THAT THE SIMPLE MOTION OF ACTIVATING OR DEACTIVATING THE BRIGHTS LOCATED ON THE SAME STEM AS THE HEADLIGHTS CAN CAUSE IT TO TURN THE LIGHTS OFF AS AN UNINTENDED CONSEQUENCE. MY HUSBAND AND DAUGHTER EXPERIENCED THE SAME THING SEVERAL TIMES EACH. THEY FELT AS PANICED AS I HAD BEEN WHEN IT HAPPENED TO THEM THE FIRST TIME. NOW WE KNOW THAT IF WE TOUCH THE HEADLIGHT STEM FOR ANY REASON THAT WE MUST BE PREPARED TO TURN THE HEADLIGHT ROTATOR BACK TO THE ON POSITION IMMEDIATELY. THIS IS DEFINITELY A SAFETY HAZZARD THAT COULD BE LIFE-THREATENING. WE ASKED THE DEALER WHO SOLD US THE CAR TO PLEASE SEE IF IT COULD BE FIXED. THEY SAID NOTHING COULD BE DONE. I WOULD NOT GIVE THIS CAR TO AN INEXPERIENCED LOVED ONE TO DRIVE AS THEY MAY PANIC AND CAUSE AN ACCIDENT OR INJURY TO THEMSELVES. *TR
I HAD TO ATTEMPT A SUDDEN BRAKE AND THE VEHICLE MADE A WEIRD NOISE. THE VEHICLE THEN STOPPED IN THE MIDDLE OF TRAFFIC AND STALLED. I CALLED AAA HAD IT TOWED TO TEMECULA CA TO THE NISSAN DEALERSHIP AND CHECKED. FOUND OUT THAT THE TRANSMISSION NEEDS TO BE REPLACED AND MY ENGINE. I HAVE A WARRANTY ON MY TRANSMISSION AND ITS COVERED. THE ENGINE IS NOT APPARENTLY. WHAT I DON'T UNDERSTAND IS WHY DIDN'T ANYONE TELL ME ABOUT THE RECALL, NOW THEY REFUSE TO FIX MY CAR OR HELP. *TR
MY CAR THAT I BOUGHT IN 2011 BRAND NEW HAS CUT OFF WHILE DRIVING EVERY OTHER MONTH . IT IS VERY RANDOM AND NO LIGHTS COME ON IN THE CAR. THE LAST TIME MY WIFE WAS DRIVING 35 MPH ON A HIGHWAY AND SHE HAD TO STOP IN THE MIDDLE OF TRAFFIC, PUT THE CAR IN PARK, AND START IT BACK AGAIN. I HAVE BROUGHT MY CAR TO THE NEAREST NISSAN DEALERSHIP, BUT THEY CAN NOT FIND ANYTHING WRONG. THEY HAVE DRIVEN IT OVER 140 MILES, SCANNED 4 TIMES FOR FAILURES IN WHICH NONE CAME UP. I COMPLAINED TO THE NISSAN CORPORATION AND THEY SAY ONLY WAIT UNTIL IT HAPPENS AGAIN AND BRING IT INTO THE DEALERSHIP. THIS HAS HAPPENED A TOTAL OF 6 TIMES WHILE DRIVING IN THE PAST YEAR. MY CAR HAS ALSO NOT CRANKED UP FOR A TOTAL 10 MINUTES AT A TIME. THIS HAS OCCURRED AT LEAST 15 TIMES IN THE PAST YEAR. I DO NOT FEEL SAFE DRIVING MY CAR. THEY LEAVE ME WITH NO OTHER OPTION THAN TO DRIVE IT AND WAIT. *TR
I CONTINUE HAVING CONCERNS WITH THIS CAR BECAUSE THE VEHICLE WILL BLOW OUT COLD AIR CONTINUOUSLY FOR ABOUT 45 MINUTES THEN IT WILL START BLOWING OUT WARM AIR. WHEN I TAKE IT TO THE DEALER TO BE REPAIRED THEY REPAIR SOMETHING OR CAN NOT SEEM TO FIND ANYTHING WRONG. THIS VEHICLE HAS BEEN IN AND OUT OF THE SHOP SINCE DAY ONE OF PURCHASE FOR THE SAME THING AND THE CAR IS STILL NOT REPAIRED. THE NISSAN CORPORATION DOES NOT WANT TO CONSIDER IT A LEMON BUT I HAVE HAD THE CAR SINCE SEPTEMBER 2, 2011 BOUGHT IT WITH 15 MILES AND HAD TO TAKE IT TO THE DEALER ON SEPTEMBER 3, 2011. THE BRAKE ROTORS WERE NOT SET, THE GAS TANK WIRE BROKE WHEN FIRST PULLED. WHAT IS IT GOING TO TAKE FOR NISSAN TO REALIZE THERE IS SOMETHING IS WRONG WITH THIS VEHICLE? *TR
THE MOST RECENT DATE HAS BEEN 10/21/12. IT HAS ALSO HAPPENED IN JUNE AND APRIL. WHILE DRIVING, THE CAR WILL COMPLETELY TURN OFF. ONCE PULLED OVER, I AM ABLE TO RE-START IT. THE DEALERSHIP CAN NOT FIND THE PROBLEM. *TR
TL* THE CONTACT OWNS A 2011 NISSAN VERSA WITH CONTINENTAL C0NTI PRO, SIZE P185/65R15, DOT#P5FP3RN TIRES. THE CONTACT STATED THAT ALL FOUR TIRE TREADS WERE WEARING DOWN PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES, WHO STATED THAT THE TIRES NEEDED TO BE REPLACED BUT AS A SAFETY PRECAUTION THEY DECIDED TO ROTATE THEM. THE MANUFACTURER OF THE VEHICLE WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE TIRE MANUFACTURER WAS NOTIFIED WHO OFFERED A PARTIAL REBATE TOWARDS THE COST OF THE REPAIRS. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 27,804.
BROUGHT THE CAR IN AUGUST 2011. AT EVERY SERVICE I WOULD REPORT OF KNOCKING NOISE AS IF THE CAR WAS IN NEED OF OIL. I WAS REPEATEDLY TOLD THAT THERE IS/WAS NOTHING WRONG WITH THE CAR. AGAIN IN AUGUST 2012; I COMPLAINED ABOUT THE NOISE ONE OF THE NEW TECH'S LOOKED AT THE CAR AND IT WAS DETERMINED THAT MY ENGINE WAS GONE AND THEY NEEDED TO REPLACE IT WHICH THEY DID DO. THE ONLY THING I HAVE TO ASK SHOULD THE WARRANTY START OVER? *TR *JS
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT THE PASSENGER SEAT WOULD RECLINE INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO OFFERED TO REPLACE THE SEAT. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 14,000.
WHILE DRIVING AT NIGHT (WITH A HERTZ RENTAL CAR IN KAUAI HAWAII) AND SWITCHING BETWEEN HIGH BEAM AND LOW BEAM AND TRAVELING AT 40 MPH ALL THE HEADLIGHTS TURNED OFF. THE STALK MOUNTED SWITCH CONTROLS BOTH HEADLIGHT ON/OFF (ROTARY MOTION) AND HIGH BEAM-LOW BEAM WITH BACK AND FORTH STALK MOTION. AFTER DRIVING FOR ABOUT AN HOUR AND SUCCESSFULLY USING THE HIGH-BEAM LOW BEAM SELECTOR OFTEN, ON THE NEXT CHANGE BETWEEN HIGH AND LOW BEAM THE ROTARY MOTION OF THE KNOB ALSO ENGAGED AND TURNED THE HEADLIGHTS OFF. I HAVE SIMILAR CONTROLS ON MY CAR AT HOME AND THIS HAS NEVER HAPPENED. THE ROTARY MOTION OF THE ON / OFF KNOB REQUIRES JUST A VERY LIGHT TWIST AND THE IN-OUT MOTION NEEDED TO CHANGE BETWEEN HIGH AND LOW BEAM ALSO TWISTED THE OFF SWITCH. FORTUNATELY I WAS ABLE TO BRING THE CAR TO A HALT WITH THE BRAKES AND STAY ON THE ROAD. IT WAS VERY SCARY AND VERY FRIGHTENING TO BRAKE FROM 40 MPH IN THE PITCH DARK NOT KNOWING IF THE NEXT INSTANT WAS TO BRING A CRASH. MY WIFE WAS ALSO VERY SHOOK UP. AFTER I STOPPED I FIGURED OUT WHAT HAPPENED. IT WAS PITCH BLACK OUTSIDE WITH NO STREET LIGHTS. THIS CAN KILL SOMEONE!! THE FLUTED SURFACE OF THE ON/OFF KNOB EXACERBATES THE PROBLEM AND MAKES IT EASIER FOR A LIGHT BRUSH WITH A FINGER TIP TO TURN THE KNOB AND HEADLIGHTS OFF. THE VIN I COPIED FROM THE LIHUE AIRPORT HERTZ RECEIPT FOR THE RENTAL. LICENSE NUMBER WAS [XXX], HAWAII .IT WAS A RED COLOR CAR WITH AUTOMATIC SHIFT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT WOULD SPORADICALLY RECLINE WITH FORCE AND WITHOUT ACTIVATION. THE CONTACT HAD RECENT BACK SURGERY AND WAS UNABLE TO DRIVER, THEREFORE HE HAD TO RISE IN THE PASSENGER SEAT AND WHENEVER THE FAILURE WOULD RECUR, IT WOULD CAUSE HORRENDOUS PAIN TO THE CONTACT. THE DEALER REPLACED THE PASSENGER SEAT HOWEVER, THE FAILURE CONTINUOUSLY RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND AUTHORIZED THE FIRST SEAT REPAIR BUT WOULD NOT ASSIST WITH ANY FURTHER REPAIRS. THE CURRENT MILEAGE WAS 4,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 3,800.
NISSAN VERSA 1.6 BASE SEDAN, SPEEDOMETER PROBLEM. SHOWING A SPEED HIGHER THEN THE ACTUAL SO I AM GETTING MORE MILES THEN ACTUAL AND MIGHT RESULT IN THE EARLIER EXPIRATION OF WARRANTY. *KB
I HAVE A MAJOR STEERING ISSUE WITH MY 2009 NISSAN VERSA SL. THE DEALERSHIP, SOUTHERN STATES NISSAN IN RALEIGH NC, HAS ATTEMPTED TO FIX THE VEHICLE 4 TIMES, BUT HAS FAILED. WHEN MAKING RIGHT TURNS I EXPERIENCE CLUNKING, POPPING, AND VIBRATIONS AT LOW SPEEDS. THE SERVICE HAS NOT BEEN SATISFACTORY BECAUSE I HAVE ALREADY TAKEN THE CAR BACK ON FOUR SEPARATE OCCASIONS, AND THE PROBLEM PERSISTS. I HAVE HAD THE SAME ISSUE WITH MY VERSA FOR MORE THAN A YEAR, AND I HAVE TAKEN THE VEHICLE IN FOR REPAIR ON 4 SEPARATE OCCASIONS. THE VERSA MAKES A SLIGHT "THUNK" NOISE WHEN MAKING SLOW RIGHT HAND TURNS, AND I CAN ALSO FEEL IT IN THE STEERING WHEEL. IT SEEMS MORE PREVALENT WHEN LEAVING A PARKING LOT OR DRIVEWAY, WHEN I TURN RIGHT (OR MOVE THE WHEEL BACK RIGHT AFTER A LEFT HAND TURN, TO STRAIGHTEN OUT THE CAR). ALL THESE ISSUES ARE ACTING WHEN THE VEHICLE IS DRIVING SLOWLY AND MAKING RIGHT TURNS, AND MORE SO WHEN GOING UP OR DOWN ELEVATIONS, IT HAPPENS VERY LOUDLY AFTER THE STEERING WHEEL HAS BEEN ROTATED FROM THE FULL CLOCKWISE (RIGHT HAND TURN) AND IS BEING RETURNED TO THE STRAIGHT AHEAD POSITION. THE CLUNK IS ALWAYS THERE AT 1 TO 1 1/4 TURN FROM THE FULL CLOCKWISE STOP. *TR
TL* THE CONTACT RENTED A 2011 NISSAN VERSA. THE CONTACT STATED THAT THE TIRE ROD FRACTURED ON THE FRONT DRIVER SIDE WHILE TRAVELING 25 MPH. THE CONTACT STATED THAT THE STEEL BELT WAS VISIBLE ON BOTH FRONT TIRES. THE CONTACT DID NOT HAVE THE VEHICLE INSPECTED BUT IT WAS RETURNED TO THE VEHICLE RENTAL COMPANY. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 4,386.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Nissan Versa → · Every Versa year → · How the figures are calculated →