2011 Mitsubishi Outlander

Defect. Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2008-2010 Lancer, 2009-2010 Lancer Sportback, 2008-2013 Outlander, and 2011-2016 Outlander Sport vehicles originally sold in, or ever registered in, Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The front lower control arms may detach due to the front cross member corroding from salt water exposure such as from road salt use.

Risk. A detached front control arm can result in a loss of vehicle control, increasing the risk of a crash.

Remedy. MMNA will notify owners, and dealers will inspect the front cross members. Depending on the level of existing corrosion, either a sealing/anti-corrosion agent will be applied or the front cross member will be replaced with a new one. These repairs will be performed free of charge. The recall began August 7, 2020. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-20-003.

Defect. Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2009-2012 Lancer, 2008-2012 Outlander, 2010-2012 Lancer Sportback, and 2011-2012 Outlander Sport vehicles equipped with either a 4B11 or 4B12 engine. The drive belt automatic tensioner flange may crack, allowing the accessory drive belt to detach.

Risk. If the drive belt detaches, the battery will discharge and the engine will stall, increasing the risk of a crash.

Remedy. MMNA will notify owners, and dealers will replace the belt tensioner with one that has an improved shape, free of charge. The recall is expected to begin March 27, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-001.

Defect. Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2007-2013 Outlander vehicles. In the affected vehicles, water may drop between the hood and the windshield and leak into the wiper motor breathing hole. The water may cause internal corrosion of the windshield wiper motor and the possible failure of the motor.

Risk. Failure of the wiper motor can cause a loss of visibility, increasing the risk of a crash.

Remedy. MMNA will notify owners, and dealers will replace the wiper motor, free of charge. The recall began July 28, 2017. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-17-003.

Defect. Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2007-2013 Outlander vehicles manufactured September 8, 2006, to March 29, 2013. In the affected vehicles, water may enter between the hood and windshield and cause the front wiper link ball joint to corrode, possibly resulting in the wiper link separating and the wipers becoming inoperative.

Risk. Loss of wiper function can reduce visibility and increase the risk of a crash.

Remedy. MMNA will notify owners, and dealers will replace the rubber boot on the ball joint to prevent water intrusion. Additionally, they will inspect the wiper motor crank arm for excessive play, replacing it as necessary. These repairs will be done free of charge. The recall began on July 28, 2017. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-16-009.

Defect. Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2002-2007 Lancer, 2004 Lancer Wagon, 2003-2006 Lancer Evolution, 2003-2006 Outlander and 2007-2013 Outlander V-6 vehicles originally sold in, or ever registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, the front lower control arms may detach due to the front cross member corroding from salt water exposure such as from road salt use.

Risk. A detached front control arm can result in the loss of control of the vehicle, increasing the risk of a crash.

Remedy. MMNA will notify owners, and dealers will inspect the front cross members. Depending on the level of existing corrosion, either a sealing/anti-corrosion agent will be applied or the front cross member will be replaced with a new one that has a sealing/anti-corrosion agent applied to it. These repairs will be performed free of charge. The recall began January 2017. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-16-003.

Defect. Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain model year 2009-2011 Lancer vehicles manufactured March 16, 2009, to March 30, 2011, 2010-2011 Lancer Sportback vehicles manufactured June 17, 2009, to December 1, 2010, 2010-2011 Lancer Evolution vehicles manufactured July 14, 2009, to January 7, 2011, 2009-2011 Outlander vehicles manufactured February 10, 2009, to June 22, 2011, and 2011 Outlander Sport vehicles manufactured August 26, 2010, to November 19, 2010. In the affected vehicles, the blower motor may fail.

Risk. Failure of the blower motor may reduce the performance of the windshield defroster, diminishing the driver's visibility and increasing the risk of a crash.

Remedy. Mitsubishi will notify owners, and dealers will replace a suspect blower motor, free of charge. The recall began on June 15, 2015. Owners may contact Mitsubishi customer service at 1-888-648-7820. Mitsubishi's number for this recall is SR-15-003.

Defect. Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain model year 2008-2011 Lancer, Lancer Evolution, and Outlander; 2009-2011 Lancer Sportback, Lancer Rilliart, and Lancer Sportback Ralliart; and 2011 Outlander Sport vehicles. The affected vehicles, manufactured with 4B1 engines, have an engine pulley and belt arrangement for turning the alternator, the cooling fan and the power steering pump (if equipped). These pulleys may experience unusual wear and allow for belt detachment.

Risk. If the drive belt detaches, the battery may discharge, resulting in an engine stall, increasing the risk of a crash.

Remedy. Mitsubishi will notify owners, and dealers will replace the drive belt with a rubber belt. Drive pulleys that are excessively worn will be replaced. These repairs will be performed free of charge. The recall began on October 15, 2014. Owners may contact Mitsubishi customer service at 1-888-648-7820. Mitsubishi's number for this recall is SR-14-009.

Defect. Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain model year 2013 Outlander vehicles equipped with a 6-speed automatic transmission. Additionally, Mitusbishi is recalling certain 2007-2012 Outlander vehicles that received replacement 6-speed automatic transmissions during servicing. The transmissions in these vehicles have insufficient clearance between the power steering pressure tube and the converter housing of the automatic transmission. As a result of the contact, the power steering pressure tube may develop a hole and leak power steering fluid.

Risk. A power steering fluid leak could result in a loss of steering assistance, increasing the risk of a crash.

Remedy. Mitsubishi will notify owners, and dealers will replace the power steering pressure tube and return tube, free of charge. The recall began in August 2014. Owners may contact Mitsubishi customer service at 1-888-648-7820. Mitsubishi's number for this recall is SR-14-006.

What component or system failed or malfunctioned, and is it available for inspection? The engine experienced catastrophic internal failure. A connecting rod broke and punctured the engine block, rendering the vehicle completely inoperable. This failure is consistent with overheating and internal engine damage. The vehicle is currently available for inspection upon request. How was your safety or the safety of others put at risk? The failure occurred suddenly while driving, without warning. The vehicle lost power immediately, which could have resulted in loss of control, inability to accelerate, and exposure to traffic hazards. This created a serious safety risk to myself and others on the road. Has the problem been reproduced or confirmed by a dealer or independent service center? An independent mobile mechanic inspected the vehicle and confirmed catastrophic engine failure. Based on the condition of the engine and damage observed, the failure is consistent with severe overheating and internal mechanical breakdown. Full written diagnosis may be pending. Dealer inspection: UNKNOWN”) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has not yet been inspected by the manufacturer. Insurance has been notified and may conduct an inspection. The MD state trooper deemed the car inoperable and tagged it. Were there any warning lamps, messages, or symptoms prior to the failure? There were no warning lights, messag

I am submitting this complaint regarding Peachtree Mitsubishi, located at 4474 Buford Hwy, Atlanta, GA 30341, for their failure to properly address a critical safety recall on my vehicle: Mitsubishi Recall SR-20-003REV_1 (NHTSA Campaign Number 20V-279) — Crossmember Corrosion, which poses a serious risk of lower control arm detachment, potentially resulting in loss of vehicle control and collision. Timeline of Events & Misrepresentation: I brought my vehicle to Peachtree Mitsubishi specifically to have the recall repair performed. The dealership claimed the recall work was completed and assured me the car was in excellent condition. Shortly afterward, I experienced issues with the vehicle and had it inspected by two independent mechanics. Both confirmed the car was unsafe to drive due to unresolved corrosion-related damage. In a separate legal case against the dealership that sold me the vehicle, the court formally determined the car was unsafe to drive. I contacted Peachtree Mitsubishi again and requested they pick up the vehicle to reassess the recall repair. They refused, instructing me to take it to another Mitsubishi service center — despite there being none conveniently located near me. Ongoing Delay & Lack of Resolution: I have spent over eight months attempting to resolve this issue. Despite multiple attempts, I have received no meaningful resolution, acknowledgment of fault, or corrective action. Summary of Complaint: The dealership misrepresented the completion of a

The car has severe rust on the frame to the point of the rust corroding a hole in the frame making it unsafe to drive. Black paint has been applied to conceal the extent of the rust, demonstrating clear intent to mislead and a disregard for human safety. The catalytic converter has been aftermarket welded into place and failing emissions. Other repairs needed cannot be done because the rust damage is to bad for mechanics to risk removing the bolts. Yes, the car is available for inspection. This dealership endangered my life, the lives of my loved ones and other drivers on the road with us by allowing us to drive a car with a damaged frame with could have caused a major accident. I took the car to my mechanic and the dealership's mechanic of choice and both said the car is unsafe to drive. The car was inspected by the Peachtree Mitsubishi Service Center and for whatever their reason may be, they told us the car was in great condition. After driving the car for a couple of weeks, we noticed the fumes and a knocking noise under the car. Also, the check engine light was on and the Peachtree Mitsubishi Service Center said it was the tire pressure. Despite my attempts to resolve this matter with the dealership directly, they have refused to take responsibility for their actions. I believe their practices violate consumer protection laws and pose a significant risk to public safety.

Since I bought my car in 2021 the air bag system sensor goes off as well as the seatbelt light even if my seatbelt is on.

Consumes ( Burns ) good amount of oil

Was driving the car and it totally lost power to everything. Had to pull over immediately with whatever power I had left to have the car roll to a stop. Multiple lights came on the dash. Notification came on the screen saying car can not communicate, engine is over heating. Tried to turn off car and back on and it would do nothing at all. Car has been at mechanic for 3 weeks they believe it is the ecu/psu but when replacing car continue to act up and not start.

The engine is shutting off while In traffic and from a full stop on red light. This happened so many times. I had to put on park and start the engine for it to work again.

The Diamond white paint is pealing off the hood. Down to bare mettle. It is also gone from the back hatch under the rear window. I also have a slow drain in the electrical system. A battery lasts about 1 year. Then it is dead and will not charge.

Unknown

The Transmissions in these vehicles are junk and very dangerous. I was driving out of town and all of a sudden the RPM´s started revving up. Then I tried to slow down and pull over and the vehicle did not want to down shift and it stalled on the highway with traffic. This is not the first time the transmission went out on the same vehicle. I had a hard time finding a transmission to put in and when I did it only lasted a year. Please, you can not put these cars out there with this type of transmission in them. They are junk. Please make this right.

2011 Mitsubishi Outlander Sport SE I bought the car on March 7, 2022 from Cherry Hill Auto with the owner by name Steven. The car was bought under my cousin Denise based at that moment I didn't had a temporary permit. The car was parked technically all the time. It was driven just one mile. Oil change was thick and black, electrical issues, Car asking for maintenance, then it shows new issues and didn't turn on. I call Steven and explain him the issues and he referred me to a shop he said he has more confidence than the MITSUBISHI Company in Cherry Hill. The shop is Universal Auto Repair on Cherry Hill as well. Car it's been almost a month, catalytic converter and Oxygen sensor was stolen. The shop told me to call Geico and claim the parts which I know isn't right. I pay almost 12K between Car, taxes, all charges and a 36 months Penn Warranty Gold Plan with a check. Car has a lot of issues. My cousin open a case with GEICO and I have to pay $250 deductible for something that occur under their responsibility and in their shop. Is very strange Steven said he don't trust in MITSUBISHI Service when car start having problems and referred me to this mechanic and parts was stolen there. My car still in the shop for almost 2 months. I couldn't even do the inspection because have a lot of issues and car don't qualified base on that. I just want my money back. I bought a car about 5 months ago and I never driven it. If I can have any assistance in spanish I'll appreciate it. Thanks.

I purchased the 2011 Mitsubishi Outlander in 2015. In January 2018 the engine seized up while driving and was not repairable. Thankfully I was able to pull over and no one was hurt. The vehicle was only 7 years old with only 112,846 miles and I still had a loan on the vehicle for approxiamtly $10,000. The vehicle was at the time worth the cost left to pay it off. I consulted many Mitsubishi dealerships around the country and the only fix as a new engine for the vehicle which was an additional $10,000 and there were no engines anywhere in the country that could be found. The reason is that Mitsubishi decommissioned this Outlander model in 2013 due to the issue with the engine - essentially it was built like a snowmobile engine. The belt snapped and there was no repairing it - only replacing the entire engine. Mitsubishi knew this was an issue with this model - they decommissioned it only after 2 years on the market and they didn't issue a recall until 2018 - 5 years later! In the mean time I had found others around the coutnry with the same issue and we were all left with auto loans and no working vehicle. This is extremely poor business tactics and dishonest and very unsafe. I was lucky I was not driving on a freeway at the time when the engine seized up and the vehicle bucked like wild horse - it could have resulted in a major accident. It is dishonest to issue a recall 5 years after the company knew the vehicle had an issue and most likely all of the models had been sold or

HARPSWELL AUTO ILLEGALLY SOLD ME A VEHICLE WITH 5 SAFELY RECALLS ON THE VEHICLE BEFORE I BOUGHT THE VEHICLE. SAFETY RECALL CODES ARE C1611Z, C1614Z, C1801R, C1806Z, C2003R. I BOUGHT THE VEHICLE 4/25/2020 AND 2 RECALLS WERE DUE IN 2016 AND 3 WERE DUE IN 2019. WHERE THESE ARE VERY BIG SAFETY RECALLS I THINK HARPSWELL AUTO NEEDS TO HAVE THEIR LICENSE REVOKE FOR SERVICE AND INSPECTION STICKERS BECAUSE MY VEHICLE SHOULD NEVER HAVE PASSED INSPECTION WITH THE CROSSMEMBER RECALL COMPLETELY ROTTED OUT.

PAINT CHIPPING. PAINT LIFTING ON HOOD AND ROOF OF CAR. CAR DRIVEN UNDER NORMAL CIRCUMSTANCES. CALL WAS BROUGHT BACK TO WANTAGH MITSUBISHI SALES AND SERVICE WHERE CAR WAS PURCHASED IN WANTAGH NEW YORK. FILED COMPLAINT AND REPORTED ISSUE WHEN ORIGINALLY HAPPENED.

VEHICLE WAS STATIONARY AND SMELLED OF GAS. TOOK TO MECHANIC WHO PROVIDED EVIDENCE THAT THE FUEL TANK IS LEAKING FUEL. THE MECHANIC PROVIDED PICTURES OF THE TANK WHICH LOOKS TO HAVE ABNORMAL DAMAGE. DOES NOT SEEM THAT TANKS WOULD LEAK IN THE EVIDENCED MANNER. CONTACTED BOTH MITSUBISHI DEALERSHIP AND MITSUBISHI MANUFACTURER WHO COULD NOT PROVIDE REPLACEMENT TANK IN TIMELY MANNER AND WERE NOT WILLING TO ADDRESS THE SAFETY ISSUE RAISED REGARDING THE STATUS OF THE FUEL TANK. THE VEHICLE HAS NOT BEEN DRIVEN FAR AT ALL DUE TO THE PANDEMIC AND THERE HAS NOT BEEN A REASON TO BE CONCERNED ABOUT DAMAGE TO THE FUEL TANK FROM THE PERSPECTIVE OF THE DRIVER/OWNER.

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED UPON COMING TO A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF AN UNKNOWN FUSE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,600.*DT CONSUMER STATED ELECTRICAL CIRCUIT SHORTS DRAINS THE BATTERY CONTINUOUSLY. ON SEVERAL OCCASIONS VEHICLE HAS SHUT OFF COMPLETELY WHILE IN TRAFFIC. *JB

I WAS DRIVING ON I 75, ME, 2 PASSENGERS AND 7 ANIMALS DEEP. WHEN OUT OF NO WHERE MY ACCELERATION STOPPED AND THE RPMS REVED, THE CAR STARTED TO SLOW DOWN, I WASN'T ABLE TO ACCELERATE ANYMORE. I COSTED TO THE SIDE OF THE ROAD AND WE WERE STUCK.! MY CVT TRANSMISSION IS BAD.

THIS MODEL VEHICLE HAS A BAD DESIGN FLAW THAT MITSUBISHI REFUSES TO ACKNOWLEDGE. THE LOCATION OF THE AIR CONDITIONER DISCHARGE CAUSES WATER TO DRIP DIRECTLY ONTO THE SUB FRAME BELOW. THIS DRIPPING CORRODED A HOLE THROUGH MY SUB FRAME DEEMING IT STRUCTURALLY UNSOUND AND UNSAFE TO DRIVE, AND CAUSED IT FAILED MY STATE INSPECTION. MY LOCAL DEALER AND MITSUBISHI BOTH REFUSED TO COVER THE COST OF REPLACING THE PART SINCE NO RECALL CURRENTLY EXISTS. I ENDED UP GETTING A USED PART FROM A LOCAL SHOP FOR HALF THE COST OF WHAT THE DEALER QUOTED ME. I ALSO HAD THE MECHANIC JURY RIG AN AC DISCHARGE TUBE EXTENSION TO DIRECT THE WATER AWAY FROM THE SUB FRAME SO IT WOULDN'T KEEP HAPPENING. HAD MY STATE INSPECTOR NOT CAUGHT THIS CORROSION, I WOULD BE STILL DRIVING THE UNSAFE VEHICLE. A COMPROMISED SUB FRAME COULD RESULT IN NUMEROUS FAILURES THAT COULD CAUSE AN ACCIDENT. I WAS LUCKY IT DID NOT GET TO THAT POINT. IT IS CLEAR THE CORROSION IS A DIRECT RESULT OF THE AC DISCHARGE, RATHER THAN NORMAL WEAR AND TEAR. THE REST OF THE SUB FRAME AND SUSPENSION THROUGH OUT THE VEHICLE DOES NOT HAVE ANYWHERE NEAR THE LEVEL OR CORROSION THAT IS DIRECTLY BELOW THE AC DISCHARGE TUBE. GOOGLE SEARCHING THIS PROBLEM MAKES IT CLEAR I AM NOT THE ONLY ONE. THERE ARE OTHER MODELS OF OUTLANDERS AND OUTLANDER SPORTS THAT SEEM TO HAVE THE SAME ISSUE. THIS NEEDS TO BE INVESTIGATED SO A RECALL CAN BE ISSUED FOR ALL MODELS WITH THIS DESIGN.

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. WHILE DRIVING AT ANY SPEED, THE CONTACT HEARD A NOISE COMING FROM THE FRONT END OF THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JERRY'S MITSUBISHI (443-219-9464, LOCATED AT 1906 E JOPPA ROAD, PARKVILLE, MD 21234) WHERE IT WAS STATED THAT THE WARRANTY WAS EXPIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BEARING INSIDE THE TRANSMISSION WAS ABOUT TO FRACTURE, WHICH CAUSED THE NOISE. THE TECHNICIAN STATED THAT THE FAILURE WAS A KNOWN ISSUE. THE CONTACT WAS REFERRED TO NHTSA. THE MANUFACTURER STATED THAT THE WARRANTY WAS EXPIRED AND THAT THE CONTACT WAS NOT THE ORIGINAL OWNER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT NOTICED THAT THE HEATER AND DEFROSTER STOPPED WORKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BLOWER WIRE MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER (OAKLAND MITSUBISHI, 2500 WEBSTER ST, OAKLAND, CA 94612, (510) 267-0688) WAS CONTACTED TO SCHEDULE AN APPOINTMENT. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE WARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 69,000.

BRAKES MAKE A DIFFERENT SOUND (LIKE A BLOW) WHEN IT BRAKES SUDDENLY. AIR CONDITIONING STOPPED WORKING TWO WEEKS AGO. WHEN THE A / C IS TURNED ON, THE SOUND OF THE COMPRESSOR IS HEARD BUT NO AIR IS VOTED. OPAQUE OR NOT ILLUMINATE WELL. LOW INTENSITY OF THE LIGHTS.

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE BLOWER MOTOR FAILED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BIGGERS MITSUBISHI (LOCATED AT 1325 E CHICAGO ST, ELGIN, IL 60120, (224) 276-5676), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V233000 (VISIBILITY). NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE WINDSHIELD WOULD BECOME FOGGED OVER NO MATTER THE OUTSIDE TEMPERATURE MAKING IT DIFFICULT TO SEE. THE CONTACT STATED MUST KEEP THE DEFOGGER ON CONSTANTLY IN ORDER SO HE CAN SEE OUT OF THE FRONT WINDSHIELD. THE CONTACT CALLED THE DEALER ROUTE 46 MITSUBISHI (400 US-46, TOTOWA, NJ 07512 (973) 330-9535) AND THEY STATED THAT THE ISSUE WAS NOT COVERED BY A RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000.

2011 MITSUBISHI OUTLANDER. CONSUMER WRITES WITH REGARD TO BELT TENSION TIGHTENER RECALL REPAIR. *AS THE CONSUMER STATED THAT THE DEALER CHARGED FOR A PORTION OF THE REPAIR THAT SHOULD HAVE BEEN COVERED UNDER THE RECALL.*JS *JS

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED WHILE THE VEHICLE WAS OPERATED AT VARIOUS SPEEDS THERE WAS AN ABNORMAL POPPING SOUND EMITTED FROM THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN JERRY'S MITSUBISHI LOCATED AT 1906 E JOPPA RD, PARKVILLE, MD WHERE IT WAS DIAGNOSED THAT BEARING IN THE DRIVE AXLE WAS DEFECTIVE AND RECOMMENDED IT BE REPLACED. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

THE ETACS CONTROL HAS CAUSED MY TAIL LIGHTS AND TAG LIGHTS TO NOT WORK. THIS IS AN EXTREME AMOUNT OF MONEY TO FIX. I SEE THERE WAS A RECALL ON THE ETACS FOR VEHICLES MADE IN 2010 AND I BELIEVE MY CAR SHOULD BE IN THIS RECALL BUT NOTHING HAS COME UP ACCORDING TO THE VIN. I CANNOT GET MY CAR INSPECTED AND REGISTERED DUE TO THIS ETACS FAILURE.

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE CORRECTLY. IN ADDITION, THE VISIBILITY WAS BLURRY THROUGH THE WINDSHIELD. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. WHILE DRIVING 25 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE VEHICLE. THE CONTACT CONTINUED DRIVING AND PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT INSPECTED UNDERNEATH THE VEHICLE AND NOTICED THAT THE MUFFLER WAS DETACHED. THE CONTACT CALLED BELL MITSUBISHI (1500 U.S. 1, RAHWAY, NJ 07065, (732) 388-8800) IN AN ATTEMPT TO TRADE-IN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V103000 (VISIBILITY), 18V103000 (ENGINE AND ENGINE COOLING), 18V103000 (STRUCTURE), AND 18V103000 (VISIBILITY). THE CONTACT WAS UNABLE TO HAVE THE VEHICLE REPAIRED BECAUSE THE NEAREST DEALER WAS TWO STATES AWAY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAIL LIGHTS NOT WORKING DEALER SAYS ECU IS BAD

THERE HAVE BEEN MANY PROBLEMS THE LAST COUPLE YEARS WITH MY CAR, I NOTICED LAST YEAR WHEN I WAS ON A LONG DISTANCE ROAD TRIP THAT MY TRANSMISSION OVERHEATING LIGHT WAS COMING ON? I HAD TO PULL OVER A COUPLE TIMES AND LET IT COOL DOWN BEFORE I COULD CONTINUE... IT STOPPED DOING IT FOR AWHILE, AND THEN NOW MY CAR IS LOSING ACCELLERATION ON THE FREEWAY AND SEEMS TO BE STALLING , IT IS VERY DANGEROUS AND NO ONE AT MITSUBISHI OR OTHER SHOPS KNOWS WHATS WRONG? PLEASE HELP

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE WHILE ATTEMPTING TO DRIVE IN THE RAIN. THE VEHICLE WAS TAKEN TO CABREROS HERMANOS DEALER IN PUERTO RICO WHERE IT WAS DENIED SERVICE UNDER THE RECALL REMEDY. THE CONTACT STATED THAT SHE HAD THE RECALL NOTICE IN HAND AND CABRERA DEALER INFORMED HER THAT SHE WOULD NEED TO PAY FOR A DIAGNOSTIC TEST TO DETERMINE THE DEFECTIVE PART. THE CONTACT WAS INFORMED THAT IT WOULD TAKE THREE YEARS BEFORE THE PART WOULD BECOME AVAILABLE FOR THE REPAIR, AND FOR THE PART TO BE MODIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,176.

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. WHILE OPERATING THE VEHICLE, THE WINDSHIELD WIPERS FAILED TO ACTIVATE. THE NEXT MORNING, THE VEHICLE WOULD NOT START. THE CONTACT REPLACED THE BATTERY, BUT THE FAILURE CONTINUED. THE CONTACT REPROGRAMMED THE ECU AND THE FAILURE WAS REMEDIED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 84,000.

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. WHILE DRIVING 75 MPH, THE VEHICLE VIBRATED EXCESSIVELY. LOWERING THE SPEED REDUCED THE VIBRATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FRONT PASSENGER SIDE AXLE SEPARATED FROM THE TRANSMISSION, WHICH CAUSED THE VIBRATION IN THE DRIVESHAFT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

TL* THE CONTACT OWNED A 2011 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE PASSENGER SUFFERED CHEST AND A ROTATOR CUFF INJURY. THE FAILURE MILEAGE WAS 53,879.

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. WHILE DRIVING 15 MPH, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS AND SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

I WAS STOPPED ON ONE STOP SIGNAL, WAITING MY TURN TO CROSS A BUSY HIGHWAY, WHEN I HAD MY CHANCE TO CROSS THE HIGWAY THE VEHICLE SUDDENLY STOPS AND POPS UP ON THE SCREEN "SERVICE REQUIRED" ACCORDING WHAT I GOT EXPLAINED THE VEHICLE ENTER IN SAFE MODE AND WONT LET US FINISH TO CROSS THE HIGHWAY, A TRUCK CAME RIGHT ON FRONT TO US AND WE GOT HELP TO PUSH THE CAR TO FINISH TO CROSS THE HIGHWAY AND BE SAFE FROM AN ACCIDENT, WE WENT OVER TO MITSUBISHI SPECIALIST AND THEY TOLD US THAT THE BAD COMPONENT THAT CAUSE THIS ISSUE WAS THE OIL COOLER FROM THE CVT TRANSMISSION OR POWER TRAIN, THE CAR IS LOW MILLAGE AND GOOD MAINTENANCE, AFTER REPAIR THE OIL COOLER NOW HAD A BAD BEHAVIOR THAT SCARE US TO RUN IN TO ANOTHER ACCIDENT CAN BE VIEWED ON THE FOLLOWING LINK: HTTPS://WWW.YOUTUBE.COM/WATCH?V=1C1XYOUNNRM PLEASE CHECK ON THIS SERIOUSLY, ACTIONS CAN SAVE A LOT OF PEOPLE LIFES.

2011 MITSUBISHI OUTLANDER. CONSUMER WRITES IN REGARDS TO DRIVE BELT SYSTEM RECALL. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. WHILE DRIVING AT 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE HESITATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.

TL*THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V562000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VEHICLE WAS FINALLY REPAIRED. UPDATED 06/04/15.*JB

TL*THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 14V562000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 2/10/15*CN UPDATED 10/2/2015*JS

I HAVE BEEN WAITING FOR 1.5 MONTHS AND COUNTING FOR A LOCAL MITSUBISHI DEALER TO REPLACE MY DRIVE BELT PER INSTRUCTIONS IN THE "IMPORTANT SAFETY RECALL" NOTICE. I HAVE CALLED EVERY LOCAL DEALER WITH THE PROMISE OF RETURNING MY CALL WHEN THEY RECEIVE THE PARTS. I WOULD LIKE TO KNOW WHAT VEHICLE MANUFACTURERS AND THE NHTSA CONSIDER TO BE "PROMPT" CONSIDERING THESE ARE SAFETY RISKS THAT PUT MYSELF, MY FAMILY, AND OTHERS AT RISK ON A DAILY BASIS UNTIL THE PART IS REPAIRED. IS IT 45 DAYS? 180 DAYS? THIS IS RIDICULOUS THAT I HAVE TO SIT AND WAIT, DRIVING MY POTENTIALLY DANGEROUS CAR EVERY DAY, WHEN THERE IS A KNOWN ISSUE AND A KNOWN SOLUTION. WHEN ISSUING A RECALL, I WOULD EXPECT THAT THE MANUFACTURER AND NHTSA WOULD BE ADEQUATELY PREPARED TO ADDRESS THE SAFETY ISSUE TIMELY RATHER THAN ALLOWING THIS ISSUE TO CREATE EXTRA RISK. PLEASE ADVISE ON HOW TO PROCEED AND PROVIDE MORE REALISTIC EXPECTATIONS RATHER THAN BROAD TERMINOLOGY LIKE "PROMPT". *JS

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14B562000 (ENGINE); HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO ADVISE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.