Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
DURING A SNOW STORM SNOW BECAME PACKED INTO THE RIMS AND CAUSED SEVERE VIBRATION IN THE TIRES. IT HAPPENED AGAIN AFTER THE NEXT SNOW STORM. THERE HAVE BEEN 4 OCCASIONS OF DRIVING THROUGH SNOW AND EACH TIME THE CAR SHAKES BADLY. TOOK IT TO THE DEALER TO COMPLAIN AND I WAS TOLD THERE IS NOTHING THAT CAN BE DONE OTHER THAN TO STOP AND PHYSICALLY REMOVE THE SNOW OR TAKE IT TO A CAR WASH. *TR
CAR WAS STRUCK ON HIGHWAY ON ITS SIDE AND WAS PUSHED OFF THE ROAD THROUGH 30FT OF TREES. DAMAGE TO ALL SIDES OF CAR (TOTALED) EXCEPT REAR. NO AIR BAG WENT OFF DESPITE SEVERITY OF CRASH. *TR
TL* THE CONTACT OWNS A 2011 MITSUBISHI UPLANDER SPORT. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE FROM STOPS. THE FAILURE OCCURRED ON MANY OCCASIONS, WHILE STOPPED AND WHILE TURNING. THE VEHICLE WAS TAKEN TO THE DEALER TWICE, BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER STATED THAT THE VEHICLE WAS PERFORMING TO SPECIFICATIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,900 AND THE CURRENT MILEAGE WAS 2,700.
THE DASHBOARD INDICATOR FOR THE HEADLIGHT SHOWS THE PARKING LIGHT SYMBOL FOR BOTH THE PARKING LIGHTS AND THE HEADLIGHTS. IT IS IMPOSSIBLE TO DETERMINE FROM THE DASHBOARD WHICH LIGHTS ARE BEING USED. THIS COULD RESULT IN DRIVING AT NIGHT WITH THE PARKING LIGHTS ON WHEN HEADLIGHTS ARE NEEDED. THIS IS AN UNSAFE CONDITION. THE HEADLIGHT SYMBOL SHOULD BE USED WHENEVER THE HEADLIGHTS ARE ON. *TR
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED WHILE DRIVING AND THE VEHICLE WOULD NOT ACCELERATE OVER 55 MPH. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE WHERE THE DEALER PERFORMED A DIAGNOSTIC BUT WAS UNABLE TO LOCATE A FAILURE CODE. THE DEALER DID NOT REPLACE ANY PARTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 600 AND THE CURRENT MILEAGE WAS 1,300.
HAVING THIS ACIDENT ON A BRIGHT SUNNY DAY, IN THE AFTERNOON DURING RUSH HOUR. THE COMPLETE FRONT END WAS TORN OFF THE VEHICLE CAUSING $8.0000.00 DOLLARS . MY PROBLEM IS THAT NON OF THE AIR BAGS DEPLOYED. THAT WAS UPSETTING CONSIDERING THE EXTENT OF DAMAGE.
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER SPORT. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE CHECK ENGINE WARNING INDICATOR ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SIX TIMES FOR THE IDENTICAL FAILURE WHERE BOTH ENGINE OIL FEEDERS WERE REPLACED YET THE FAILURE PERSISTED. THE CONTACT PLANNED TO TAKE THE VEHICLE BACK TO THE DEALER FOR REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
THE DASHBOARD INDICATOR FOR THE HEADLIGHT SHOWS THE PARKING LIGHT SYMBOL FOR BOTH THE PARKING LIGHTS AND THE HEADLIGHTS. IT IS IMPOSSIBLE TO DETERMINE FROM THE DASHBOARD WHICH LIGHTS ARE BEING USED. THIS COULD RESULT IN DRIVING AT NIGHT WITH THE PARKING LIGHTS ON WHEN HEADLIGHTS ARE NEEDED. THIS IS AN UNSAFE CONDITION. SIMILAR CARS AT THE DEALER (HERRNSTEIN MITSUBISHI) HAVE THE SAME PROBLEM. THE HEADLIGHT SYMBOL SHOULD BE USED WHENEVER THE HEADLIGHTS ARE ON.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Mitsubishi Outlander → · Every Outlander year → · How the figures are calculated →