2010 Mitsubishi Outlander

Defect. Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2008-2010 Lancer, 2009-2010 Lancer Sportback, 2008-2013 Outlander, and 2011-2016 Outlander Sport vehicles originally sold in, or ever registered in, Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The front lower control arms may detach due to the front cross member corroding from salt water exposure such as from road salt use.

Risk. A detached front control arm can result in a loss of vehicle control, increasing the risk of a crash.

Remedy. MMNA will notify owners, and dealers will inspect the front cross members. Depending on the level of existing corrosion, either a sealing/anti-corrosion agent will be applied or the front cross member will be replaced with a new one. These repairs will be performed free of charge. The recall began August 7, 2020. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-20-003.

Defect. Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2009-2012 Lancer, 2008-2012 Outlander, 2010-2012 Lancer Sportback, and 2011-2012 Outlander Sport vehicles equipped with either a 4B11 or 4B12 engine. The drive belt automatic tensioner flange may crack, allowing the accessory drive belt to detach.

Risk. If the drive belt detaches, the battery will discharge and the engine will stall, increasing the risk of a crash.

Remedy. MMNA will notify owners, and dealers will replace the belt tensioner with one that has an improved shape, free of charge. The recall is expected to begin March 27, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-001.

Defect. Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2007-2010 Outlander, 2008-2010 Lancer, 2009-2010 Lancer Evolution, and 2010 Lancer Sportback vehicles equipped with sunroofs. The sunroof glass may detach from the sunroof assembly, becoming a road hazard to other vehicles.

Risk. If the sunroof glass detaches from the assembly while driving, it can become a road hazard, increasing the risk of a crash.

Remedy. MMNA will notify owners, and dealers will replace the sunroof glass assembly, free of charge. The recall began on February 27, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-003.

Defect. Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2007-2013 Outlander vehicles. In the affected vehicles, water may drop between the hood and the windshield and leak into the wiper motor breathing hole. The water may cause internal corrosion of the windshield wiper motor and the possible failure of the motor.

Risk. Failure of the wiper motor can cause a loss of visibility, increasing the risk of a crash.

Remedy. MMNA will notify owners, and dealers will replace the wiper motor, free of charge. The recall began July 28, 2017. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-17-003.

Defect. Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2007-2013 Outlander vehicles manufactured September 8, 2006, to March 29, 2013. In the affected vehicles, water may enter between the hood and windshield and cause the front wiper link ball joint to corrode, possibly resulting in the wiper link separating and the wipers becoming inoperative.

Risk. Loss of wiper function can reduce visibility and increase the risk of a crash.

Remedy. MMNA will notify owners, and dealers will replace the rubber boot on the ball joint to prevent water intrusion. Additionally, they will inspect the wiper motor crank arm for excessive play, replacing it as necessary. These repairs will be done free of charge. The recall began on July 28, 2017. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-16-009.

Defect. Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2002-2007 Lancer, 2004 Lancer Wagon, 2003-2006 Lancer Evolution, 2003-2006 Outlander and 2007-2013 Outlander V-6 vehicles originally sold in, or ever registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, the front lower control arms may detach due to the front cross member corroding from salt water exposure such as from road salt use.

Risk. A detached front control arm can result in the loss of control of the vehicle, increasing the risk of a crash.

Remedy. MMNA will notify owners, and dealers will inspect the front cross members. Depending on the level of existing corrosion, either a sealing/anti-corrosion agent will be applied or the front cross member will be replaced with a new one that has a sealing/anti-corrosion agent applied to it. These repairs will be performed free of charge. The recall began January 2017. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-16-003.

Defect. Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain model year 2009-2011 Lancer vehicles manufactured March 16, 2009, to March 30, 2011, 2010-2011 Lancer Sportback vehicles manufactured June 17, 2009, to December 1, 2010, 2010-2011 Lancer Evolution vehicles manufactured July 14, 2009, to January 7, 2011, 2009-2011 Outlander vehicles manufactured February 10, 2009, to June 22, 2011, and 2011 Outlander Sport vehicles manufactured August 26, 2010, to November 19, 2010. In the affected vehicles, the blower motor may fail.

Risk. Failure of the blower motor may reduce the performance of the windshield defroster, diminishing the driver's visibility and increasing the risk of a crash.

Remedy. Mitsubishi will notify owners, and dealers will replace a suspect blower motor, free of charge. The recall began on June 15, 2015. Owners may contact Mitsubishi customer service at 1-888-648-7820. Mitsubishi's number for this recall is SR-15-003.

Defect. Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain model year 2009-2010 Mitsubishi Lancer vehicles manufactured January 12, 2009, to July 6, 2010, 2009-2010 Outlander vehicles manufactured January 12, 2009, to August 27, 2010, 2010 Lancer Sportback vehicles manufactured June 17, 2009, to June 8, 2010, and 2010 Lancer Evolution vehicles manufactured July 14, 2009, to August 4, 2010. The affected vehicles have an electronic control unit (ECU) that controls the head lights, tail lights, and windshield wipers. Due to a manufacturing error, the voltage inside this ECU may be unstable.

Risk. Unstable voltage could result in intermittent failure of the vehicle's head lights, tail lights, and windshield wipers. If the headlights and/or windshield wipers fail, the driver could have reduced visibility. If the tail lights fail, the vehicle could be less visible. Either condition increases the risk of a crash.

Remedy. Mitsubishi will notify owners, and dealers will replace the affected ECU, free of charge. The recall began on June 15 ,2015. Owners may contact Mitsubishi customer service at 1-888-648-7820. Mitsubishi's number for this recall is SR-15-002.

Defect. Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain model year 2008-2011 Lancer, Lancer Evolution, and Outlander; 2009-2011 Lancer Sportback, Lancer Rilliart, and Lancer Sportback Ralliart; and 2011 Outlander Sport vehicles. The affected vehicles, manufactured with 4B1 engines, have an engine pulley and belt arrangement for turning the alternator, the cooling fan and the power steering pump (if equipped). These pulleys may experience unusual wear and allow for belt detachment.

Risk. If the drive belt detaches, the battery may discharge, resulting in an engine stall, increasing the risk of a crash.

Remedy. Mitsubishi will notify owners, and dealers will replace the drive belt with a rubber belt. Drive pulleys that are excessively worn will be replaced. These repairs will be performed free of charge. The recall began on October 15, 2014. Owners may contact Mitsubishi customer service at 1-888-648-7820. Mitsubishi's number for this recall is SR-14-009.

Defect. Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain model year 2013 Outlander vehicles equipped with a 6-speed automatic transmission. Additionally, Mitusbishi is recalling certain 2007-2012 Outlander vehicles that received replacement 6-speed automatic transmissions during servicing. The transmissions in these vehicles have insufficient clearance between the power steering pressure tube and the converter housing of the automatic transmission. As a result of the contact, the power steering pressure tube may develop a hole and leak power steering fluid.

Risk. A power steering fluid leak could result in a loss of steering assistance, increasing the risk of a crash.

Remedy. Mitsubishi will notify owners, and dealers will replace the power steering pressure tube and return tube, free of charge. The recall began in August 2014. Owners may contact Mitsubishi customer service at 1-888-648-7820. Mitsubishi's number for this recall is SR-14-006.

Moon roof detached while driving on the highway

Dealer wants to replace rear lower control arms due to corrosion and the car control arms were never addressed when I took it into the dealer for recall 16V458. The dealer was supposed to add a anti corrosion spray to the control arms in the front and back. The corrosion is very bad with these parts on my car and I am very concerned about safety.

The contact owns a 2010 Mitsubishi Outlander. The contact stated that after turning the front windshield wipers off, the driver’s side and passenger’s side windshield wipers remained in the upright position. The cause of the failure was not determined. The local dealer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 16V791000 (Visibility). The contact indicated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 130,000.

High Point Mitsubishi in High Point NC preformed the recall in regards to rust forming on the underside crossmember of this vehicle. Less than 3 years later this vehicle is immovable because of the exact same reason as the original recall. The technician obviously overlooked areas of which to spray the rust preventative in which caused the structural integrity to completely fail at the front mounting location of the driver side control arm onto the crossmember. This vehicle is not safe to drive any longer because of Mitsubishi's lack of thoroughness in performing and evaluating the situation and the condition of said crossmember. High Point Mitsubishi now insists that the issue was resolved even after clear pictures have been sent showing the clear damage and obvious nature of the reasoning of the recall in the first place but argue that they took care of the recall although obviously the exact issue that the recall was made for is thr reason this vehicle is no longer driveable.

The cross member is rusted through with holes in it. Dangerous to drive.

The contact owns a 2010 Mitsubishi Outlander. The contact stated while driving approximately 30 mph, he heard a cracking sound coming from the sunroof. When the contact exposed the glass portion of the sunroof, the sunroof shattered. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V071000 (Visibility) however, the VIN was not included. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 115,000.

ABS PUMP MOTOR ECU INTERNAL FAILURE -LOSES BATTERY VOLTAGE SIGNAL INTERNALLY

EARLY FAILURE OF THE TRANSMISSION ON OUTLANDERS IS KNOWN PROBLEM AND PUTS DRIVERS AT RISK FOR SERIOUS INJURY WHEN THE CAR GOES INTO A SAFE MODE LEAVING THE CAR STRANDED IN THE ROAD. MY CAR GAVE ME NO WARNING PRIOR TO THE CAR SHUTTING DOWN. I WAS STUCK IN THE MIDDLE OF AN INTERSECTION ON A SUNDAY MORNING. IT TOOK > 1 HOUR TO HAVE THE CAR TOWED OUT OF HARMS WAY.

THERE IS SOME PROBLEM WITH BRAKE. THE ABS AND ASR LIGHTS ARE ON. SO I DECIDED TO GO TO THE MECHANIC. THE MECHANIC CHECKED THE CAR AND HE TOLD ME ABS PUMP IS BROKEN. STARTED WHEN I WAS DRIVING.

TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. WHILE THE VEHICLE WAS AT SCHAUMBURG MITSUBISHI (660 EAST GULF RD, SCHAUMBURG, IL) UNDERGOING ROUTINE MAINTENANCE, IT WAS DISCOVERED THAT BOTH LOWER CONTROL ARMS AND CROSS MEMBERS SUSTAINED SEVERE RUSTING AND CORROSION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V458000 (STRUCTURE); HOWEVER, THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V069000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MITSUBISHI MOTOR SALES OF CARIBBEAN (LOCATED AT PR-167, BAYAMON, TOA BAJA 00953, PR, (855) 251-8715), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE ENGINE STALLED MORE THAN ONCE AND WAS BECOMING A HINDRANCE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ARROW MITSUBISHI (3995 S 1ST ST, ABILENE, TX 79605, (325) 692-9500) WHERE IT WAS DIAGNOSED THAT A FLANGE FOR THE DRIVE BELT WAS NEEDED. THE VEHICLE REMAINED PARKED AT THE DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 111,668.

TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V069000 (ENGINE AND ENGINE COOLING) AND 17V461000 (VISIBILITY). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SALINAS MITSUBISHI (151 AUTO CENTER CIR, SALINAS, CA 93907, (831) 444-9458) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CALLED, BUT THE CONTACT WAS UNABLE TO SPEAK WITH A REPRESENTATIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

AFTER MY ABS, TCS, AND CHECK ENGINE LIGHTS CAME ON, I STARTED TO RESEARCH WHAT MY PROBLEM WAS. COME TO FIND OUT THE ABS PUMP MOTOR IS GETTING LOW VOLTAGE RESULTING IN POOR BRAKING AND OVERALL DRIVEABILITY IN ANY WEATHER. IN MY RESEARCH I FOUND THAT THIS IS A VERY COMMON PROBLEM WITH MANY MITSUBISHI'S AROUND THIS YEAR. I WAS COMPLETELY FINE WITH REPLACING THE PARTS BECAUSE THE CAR ISN'T SAFE FOR MY CHILDREN, BUT WHEN LOOKING INTO THE COST OF REPLACEMENT OF SUCH A SMALL PART, I (ALONG WITH MANY OTHER PEOPLE) CAN NOT AFFORD TO SPEND ~$2000 TO MAKE OUR CARS SAFE. IF THIS HAS TRULY BEEN A PROBLEM FOR SO LONG WHY HASN'T MITSUBISHI HANDLED IT YET. UNTIL I CAN FIND A CHEAP REPLACEMENT OR IF MITSUBISHI CARES ABOUT THEIR CUSTOMERS SAFETY, I WILL BE DRIVING MY 2010 OUTLANDER WITH NO ABS OR TRACTION CONTROL. WHICH IS VERY UNSAFE.

I HAVE ATTEMPTED TO MANE AN APPOINTMENT TO FIX 6 RECALLS MY VEHICLE HAS, WITH NO LUCK ITS BEEN 2 MONTHS AND NO CALL BACK.

I WAS DRIVING DOWN A COUNTRY ROAD IN THE MORNING, TEMPERATURE WAS ABOUT 60 DEGREES. THE SUNROOF ON MY 2010 MITSUBISHI OUTLANDER WAS NOT OPEN BUT THE SAFETY SCREEN WAS PUSHED BACK. AS I WAS DRIVING DOWN A COUNTRY ROAD OUT OF NOWHERE I HEARD A LOUD EXPLOSION. THE NOISE IS WHAT I WOULD DESCRIBE AS A LOUD BANG OR GUNSHOT LIKE SOUND. I COULD FEEL PIECES OF GLASS FALL DOWN ON TOP OF ME. WHEN I LOOKED UP I COULD SEE THAT THERE WAS A SUBSTANTIAL HOLE IN MY SUNROOF AND ALL OF THE GLASS AROUND THE HOLE WAS SHATTERED INTO A MILLION PIECES. UPON CLOSER INSPECTION OF THE GLASS UPON STOPPING MY CAR, IT BECAME CLEAR THAT THE GLASS WAS BROKEN FROM THE INSIDE OF THE CAR WITH THE GLASS BLOWING PARTIALLY OUTWARD. THERE WAS NO OUTSIDE FORCE THAT CAUSED THIS TO OCCUR.

I AM HAVING ELECTRICAL ISSUES THAT I THOUGHT WERE JUST IN MY STEERING COLUMN BUT NOW I AM FINDING OTHER ISSUES THROUGHOUT THE VEHICLE. 1.) THE STEERING WHEEL VOLUME CONTROL EITHER DOES NOT WORK OR INCREASES WHEN THE DECREASE BUTTON IS PUSHED. 2.) THE STICK CONTROL FOR SIGNALING WILL NOT LOCK THE HIGH BEAMS ON SO IF YOU NEED THE EXTRA LIGHT YOU WOULD HAVE TO HOLD THE STICK BACK MANUALLY. 3.) THE INTERIOR DOME LIGHT WILL NOT ALWAYS TURN ON/SHUT OFF.

WHEN VEHICLE IS IN STOP-AND-GO TRAFFIC AND AIR SYSTEM IS ON OUTSIDE AIR, STRONG EXHAUST FUMES ENTER THE CABIN OF VEHICLE. ALSO WHEN VEHICLE WAS TRAVELING IN REGULAR HIGHWAY TRAFFIC APPROXIMATELY 60 MILES PER HOUR AND WHEN THE DEFROSTER OR HEATER ARE ON, STRONG EXHAUST FUMES ENTER THE VEHICLE CABIN. THIS ISSUE JUST STARTED IN THE LAST MONTH. THE AIR FILTER AND CABIN FILTERS HAVE BEEN CHANGED IN MAY. ROUTINE MAINTENANCE IS KEPT UP.

PAINT ON HOOD STARTED TO CHIP AROUND 48,000 MILES. EACH TIME I APPLY TOUCH PAINT, THE PAINT START TO CRACK IN THE SAME AREA OVER FROM THE TOUCH UP.THE SHINY GLOSS IS STILL THERE IS JUST THE PAINT BEGAN TO CHIP OFF. I HAVE 60,000 MILES ON THE CAR NOW AND 2 NEW CHIPS APPEAR ON THE HOOD

AFTER GETTING MY VEHICLE BACK FROM THE DEALER FOR FIXING THE 4B1 ENGINE DRIVE BELT NO MORE THAN 15 MIN DRIVING ON TO THE HIGHWAY MY CAR STALED AND DIED LUCKILY I HAD MY FOOT ON THE BRAKE WHEN IT OCCURRED, I GOT IT TO START BACK UP BY RETURNING THE ENGINE OVER. 15 MIN AGAIN IT PRECEDED TO DO IT TWO MORE TIMES.

TL* THE CONTACT OWNED A 2010 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION WHILE BEING OPERATED OVER 60 MPH. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

2010 MITSUBISHI OUTLANDER. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. CONSUMER HAS ANOTHER VEHICLE CORRESPONDENCE IN ARTEMIS. *LD THE CONSUMER REQUESTED TO HAVE ANY INFORMATION PERTAINING TO HIS VEHICLE'S TRANSMISSION SENT TO HIM IN WRITING. UPDATED 06/20/2017*JS

TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. WHILE THE ENGINE WAS IDLING, THE ODOR OF EXHAUST FUMES WAS PRESENT IN THE CABIN OF THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER, SENDELL MOTORS OF GREENSBURG, PA, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 62,000.

BRAKES WHICH CAUSE THE VEHICLE NOT TO MOVE OR MOVE SLOWER THAN 20MPH. FRESNO DEALER WAS UNABLE TO BE CONTACTED FOR MONTHS. MY WIFE HAS BEEN FRUSTRATED WITH A VEHICLE THAT WAS SUPPOSED TO BE THE ONE THING TO KEEP OUR FAMILY SAFE. TRAVELING WITH OUR 2 CHILDREN UNDER THE AGE OF 2 HAS NOT FELT SAFE IN THIS VEHICLE.

4/08/2017, MY CAR MADE A NOISE LIKE SOMEONE HAD SHOT OUT MY BACK WINDSHIELD. I WAS STUCK IN TRAFFIC AND I COULD NOT SEE EXACTLY WHAT HAD HAPPENED, NEITHER COULD I EXIT OFF THE INTERSTATE. I WENT ABOUT 20 YARDS AND THEN HEARD ANOTHER EXPLOSION LIKE MY GLASS HAD SHATTERED. I WAS LOOKING AROUND TO SEE IF I COULD SEE ANYTHING,I COULD NOT. I HEARD THE GLASS STILL MOVING, SOMETHING TOLD ME TO SLIDE BACK THE COVER OF MY SUN ROOF A LITTLE. WHEN I DID, I SAW THAT MY SUNROOF HAD EXPLODED. I DID NOT GET INJURED BECAUSE I HAD THE SUNROOF COVER CLOSED. WHAT A NIGHTMARE. THE MITSUBISHI DEALER HAS AGREED TO FIX THE SUNROOF FREE OF CHARGE. MY CAR HAS ONLY 54,000 MILES. I HAVE BEEN DRIVING MITSUBISHI FOR 30 YEARS AND HAVE NEVER EXPERIENCED ANYTHING LIKE THAT.

CROSS MEMBER RECALL. I WENT TO DO THE CROSS MEMBER REPLACEMENT AT CORNERSTONE MITSUBISHI IN WILMINGTON, MA 01887 ON 4/8/17. IN ADDITION TO REPLACING THE CROSS MEMBER, THEY ALSO REPLACED MY BRAKES. TOTALLY THEY CHARGED ME $700. THE WHOLE SERVICE TOOK LESS THAN 3 HOURS (12:05-3:00 PM). BASED ON MITSUBISHI RECALL POLICY, TO REPLACE THE CROSS MEMBER AND FINISH THE CROSSPONDING SAFETY INSPECTION, IT WOULD TAKE AT LEAST 2 HOURS AND IT SHOULD BE FREE OF CHARGE. HOWEVER, I PAID FOR FOR THE LABOR FOR 4 HOURS AT $120 PER HOUR AND IT IS $480 TOTALLY. I BELIEVE THEY PERFORMED UNNECESSARY REPAIR TO MY CAR AND CHARGED LABOUR FEES FOR THE FREE SAFETY RECALL (FOR DETAIL, SEE THE ATTACHED DOCUMENT). PLEASE LOOK INTO THIS CASE. IF YOU NEED ANY MORE INFORMATION, PLEASE LET ME KNOW. I WANT MY MONEY BACK.

TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECEIVED A RECALL NOTICE IN THE BEGINNING OF DECEMBER 2016 THAT CONCERNING WINDSHIELD WIPER LINK SEPERATION. IT IS NOW 3 MONTHS AND I AM STILL BEING TOLD BY MITSUBISHI CUSTOMER SERVICE THAT THEY STILL DON'T HAVE THE PART TO CORRECT THE PROBLEM. I THINK I HAVE BEEN MORE THAN PATIENT AFTER WAITING 3 MONTHS. THE MANUFACTURER RECALL NUMBER IS SR-16-009 AND THE NHTSA RECALL NUMBER IS 16V791. I HOPE YOU CAN HELP ME GET THIS RESOLVED.

I HAVE CONTACTED THE DEALERSHIP ON MANY OCCASSIONS AND HAVE BEEN REPEATEDLY TOLD THAT THE PART IS NOT AVAILABLE. IF YOU SENT ME THE RECALL NOTICE HOW COME THE PARTS ARE UNAVAILABLE? YOU NEED TO RECTIFY THIS SITUATION.

ISSUES WITH THE IDLE CONTROL SYSTEM. CAR WILL CUT OFF AFTER ERRATIC IDLING WHILE STOPPED AT STOP LIGHTS. IDLING WILL REGULATE IF CAR IS PLACE IN PARK BUT WILL START AGAIN WHEN PUT IN DRIVE.

VEHICLE DISPLAYS ABS/ASC WARNING/SERVICE REQUIRED. MY MECHANIC SAYS IT'S THE ABS PUMP, WHICH WILL COST OVER $2000 IN PARTS/LABOR TO REPLACE. ACCORDING TO SOMEONE WHO WORKS AT A LOCAL MITSUBISHI DEALER, THE 2010 ABS PUMPS ARE FLAWED - MANY VEHICLES HAVE HAD THE PUMP REPLACED. MY MECHANIC SAID IT'S SAFE TO DRIVE, BUT ADVISES TO TAKE EXTRA CARE IN HEAVY RAIN/SNOW/ICE. MEANWHILE THE SERVICE LIGHT REMAINS ON. I ALREADY REPLACED THE REAR TIRE ABS SENSOR (ALMOST $1000) BECAUSE THE VEHICLE WOULD HESITATE WHEN TAKING MY FOOT OFF THE BRAKE. )PROBABLY RELATED TO THE PROBLEM WITH THE PUMP.) I DON'T THINK IT'S RIGHT THAT MITSUBISHI KNOWS THERE IS A PROBLEM AND IT'S AN EXPENSIVE FIX. THEY ARE PUTTING THEIR BOTTOM LINE BEFORE CUSTOMERS' SAFETY. I DON'T KNOW HOW NHTSA MANDATES RECALLS, BUT I'D LOVE TO SEE THIS ISSUE RESOLVED VIA RECALL. THANK YOU. *TR

TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE SITTING IN THE FRONT PASSENGER SIDE SEAT, THE SEAT BELT ANCHOR FRACTURED AND DETACHED FROM THE SEAT WITHOUT WARNING. THE CONTACT NOTIFIED A DEALER BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

2010 MITSUBISHI OUTLANDER. CONSUMER WRITES IN REGARDS TO DRIVE BELT RECALL REIMBURSEMENT. *SMD MITSUBISHI STATED SINCE THE CONSUMER ALREADY HAD THE DRIVE BELTS REPLACED, HE WAS NOT ENTITLED TO REIMBURSEMENT. ACCORDING TO THE RECALL, THE BELT WOULD HAVE BEEN REPLACED FREE OF CHARGE, ONLY IF THE CONSUMER ENCOUNTERED A PROBLEM. THE CONSUMER HAD THE DRIVE BELTS REPLACED AS UNDER THE 60,000 MILE MAINTENANCE. *JB

TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED ONLY AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 14V366000 (STEERING) HOWEVER, THE REMEDY WAS FAILED TO PREVENT THE FAILURE. THE DEALER DECLINED TO SERVICE THE VEHICLE UNDER THE RECALL REMEDY A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,500.

TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. AFTER THE VEHICLE WAS STARTED, ONE OF THE FRONT HEADLIGHTS FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT HEADLIGHT BULB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V232000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000. UPDATED 09/18/15*LJ

TPMS OF FRONT LEFT TIRE FELL INSIDE, TIRE SUDDENLY BECAME FLAT. INCIDENT HAPPENED ON 695 HWY,EXIT 12A. ALL TIRES OF THIS CAR ARE WITH DEFECTED TPMS.

2010 MITSUBISHI OUTLANDER. CONSUMER STATES NO PARTS ARE AVAILABLE FOR RECALL REPAIRS. *TA THE CONSUMER ALSO STATED THE TRANSMISSION WAS SLIPPING WHEN ENGAGING INTO SECOND GEAR AND THERE WAS AN ABNORMAL SOUND WHEN SHIFTING. *JB

TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/28/15*CN UPDATED 03/03/15

TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V562000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MAILED OUT 01/13/15*LJ UPDATED 02/18/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 2/2/2015. UPDATED 4/4/2015*JS UPDATED 9/7/2017*CN

RECEIVED A LETTER IN THE MAIL IN EARLY OCTOBER 2014 REGARDING A DRIVE BELT RECALL FOR 2010 OUTLANDER. HAVE MADE SEVERAL CALLS TO THE DEALERSHIP REGARDING THE REPLACEMENT ONLY TO BE TOLD THE REQUIRED PARTS ON ARE NATIONAL BACK ORDER AND TO CALL BACK EVERY 2 WEEKS. THEY WERE ADVISED BY THE MANUFACTURER THAT THERE IS NO ESTIMATED DATE FOR THE PARTS TO BE RECEIVED. *TR

ON OCTOBER 20TH I RECEIVED A RECALL TO HAVE THE DRIVE BELT CHANGED. I CALLED THE DEALERSHIP TO HAVE THE DRIVE BELT CHANGED, BUT THEY DIDN'T HAVE THE PARTS FROM THE MANUFACTURER YET. I CALLED AGAIN TODAY, AND THEY STILL DON'T HAVE IT. THEY ALSO DON'T KNOW WHEN ARE THEY GETTING IT. *TR

TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ESU NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.

TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE. UPDATED 3/24/15*CN UPDATED 03/31/15

TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE AND PLACED THE CONTACT ON A WAITING LIST. THE MANUFACTURER WAS NOTIFIED. THE CONTACT DID NOT EXPERIENCE A FAILURE.

WE RECEIVED A RECALL NOTICE IN OCTOBER 2010 REGARDING OUR 2010 MITSUBISHI OUTLANDER ABOUT THE DRIVE BELT THAT NEEDED TO BE REPLACED. WE HAD CONTACTED SEVERAL DEALERSHIPS FOR MITSUBISHI, (ONTARIO MITSUBISHI HAS CLOSED), SAN BERNARDINO (909-884-7700), RIVERSIDE (951-509-1000), PUENTE HILLS (626-964-5111), AND EVERY DEALERSHIP HAD THE SAME REPLY: THEY DO NOT HAVE NOR STOCK THE PARTS TO PERFORM THE REPAIR. WE CONTACTED MITSUBISHI CUSTOMER RELATIONS AT CYPRESS, CA (1-888-648-7820) AND SPOKE WITH [XXX] WHO STATED THAT THE PARTS ARE NOT READY/NOT IN STOCK YET. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

VEHICLE HAS RECALL FOR BELT AND PULLEYS WHICH MAY LEAD TO VEHICLE STALLING AND LOSS OF CONTROL. CONTACTED DEALERS 3 TIMES AND MITSUBISHI ONCE. THEY DO NOT HAVE THE PARTS TO DO THE REPAIRS. NO IDEA WHEN THEY WILL HAVE THE PARTS. THE "800" NUMBER SUPPLIED BY MITSUBISHI FOR THE PURPOSE OF GETTING INFORMATION MAKES NO MENTION OF THE RECALL. YOU HAVE TO CALL ANOTHER DEPARTMENT AND THEY WILL TRANSFER YOUR CALL, BUT NO INFORMATION ONCE YOU REACH THEM. ANY SUGGESTIONS? *TR

TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE) WAS RECEIVED IN OCTOBER OF 2014. THE DEALER WAS CONTACTED ON MULTIPLE OCCASIONS WHERE IT WAS INFORMED THAT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE.

AIR BAGS FAIL WARNING LIGHT ILLUMINATED. FOUND AIR BAGS WIRE HARDNESS DAMAGED UNDER PASSENGER SEAT. IN THE EVENT OF A CRASH NECESSITING AIR BAG DEPLOYMENT MAY NOT DEPLOY, INCREASING RISK OF INJURY. POSSIBLE CAUSE OF PROBLEM: WIRE HARDNESS TOO SHORT, IMPROPERLY ROURING OF WIRES OR IMPROPERLY LOCATION OF BAGS CONTROL UNIT. *TR