Owners filed 247 complaints about this vehicle with federal regulators, most often about the steering. It has been recalled 2 times.
When it fails
07400074,000 milesMedian miles at failure
231 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Steering
195
7
2
2
Electrical System
9
0
1
0
Visibility › Windshield
8
0
0
0
Air Bags
7
0
0
0
Steering › Hydraulic Power Assist › Pump
5
0
0
0
Visibility › Power Window Devices and Controls
3
0
0
0
Steering › Hydraulic Power Assist System
3
0
0
0
Wheels › Lugs/Nuts/Bolts/Studs
2
0
0
0
Tires
2
0
0
0
Latches/Locks/Linkages
2
0
0
0
2 safety recalls
Part 573 reports
Steering › Electric Power Assist System15V660000
Filed Oct 15, 201586,018 vehiclesBmw Of North America, Llc
Defect. BMW of North America, LLC (BMW) is recalling certain model year 2002-2005 MINI Cooper and Cooper S vehicles and 2005 Cooper and Cooper S Convertible vehicles. The affected vehicles may experience temporary or permanent loss of the electro-hydraulic steering assistance.
Risk. If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, potentially increasing the risk of a vehicle crash.
Remedy. MINI will notify owners, and dealers will inspect the electro-hydraulic power steering system, replacing the components and wiring, as necessary, free of charge. Interim notices were mailed to owners on December 10, 2015. Owners will receive a second notice when remedy parts become available. Owners may contact MINI customer service at 1-866-825-1525.
Tires › Pressure Monitoring and Regulating Systems04V348000
Filed Jul 12, 20041,193 vehiclesBayerische Motoren Werke
Defect. ON CERTAIN PASSENGER VEHICLES, THE FLAT TIRE MONITORING SYSTEM HAS NOT BEEN CORRECTLY PROGRAMMED. IN THE EVENT OF A FLAT TIRE, AN AUDIBLE SIGNAL WILL NOT SOUND TO ALERT THE DRIVER TO A FLAT TIRE.
Risk. DUE TO THE LACK OF AN AUDIBLE SIGNAL, THE DRIVER MAY NOT BE AWARE OF A FLAT TIRE, WHICH COULD INCREASE THE RISK OF A CRASH.
Remedy. DEALERS WILL REPROGRAM THE VEHICLE'S SOFTWARE IN ORDER TO ACTUATE THE FLAT TIRE MONITORING SYSTEM'S AUDIBLE SIGNAL. THE RECALL BEGAN OCTOBER 13, 2004. OWNERS SHOULD CONTACT MINI CUSTOMER RELATIONS AT 1-866-275-6464.
What owners reported
Newest filings
Electronic Stability Control (esc)
Filed Jul 20, 2020116,543 milesPA
WAS DRIVING CAR ON 18 JULY 2020 AND POWER STEERING QUIT WORKING AND MADE STEERING DIFFICULT, ALSO COOLANT FAN,LOW SPEED AND HIGH SPEED STOPPED WORKING SAME TIME AS POWER STEERING QUIT. THE ASC LIGHT CAME ON AND IT WILL NOT TURN OFF. NO BLOWN FUSES IN ENGINE COMPARTMENT OR BY DRIVERS KICK PANEL. I WAS DRIVING THE CAR ON A STATE ROAD WHEN THIS OCCURRED.
Steering
Filed Mar 31, 2020156,000 milesCA
TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING AT ATTEMPTING TO MAKE A TURN, THERE WAS AN ABNORMAL GRINDING SOUND COMING FROM THE STEERING COLUMN. THE CONTACT ALSO STATED THAT THERE WAS A POWER STEERING FLUID LEAK PRESENT. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO MINI OF STEVENS CREEK LOCATED AT (4201 STEVENS CREEK BLVD, SANTA CLARA, CA 95051), AND DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.
Electrical System
Filed Jan 28, 2020TX
THE POWER STEERING IS VERY STIFF TO DRIVE AND CANNOT DRIVE MY COOPER BECAUSE I CAN NO LONGER STEER THE VEHICLE.
Steering
Filed Nov 26, 2019AZ
WHEN YOU TURN WHEEL LEFT OR RIGHT IT MAKES A NOISE AND IT'S VERY HARD TO TURN. SO I THINK IT'S THE STEERING: ELECTRIC POWER ASSIST SYSTEM. RECALL ID # 240625.
Air Bags
Filed Jun 30, 2019FL
ALL MODELS FROM 2005 ONWARD HAVE BEEN RECALLED, YET EARLIER MODELS HAVE THE SAME PROBLEMS WITH NON FUNCTIONING AIRBAGS. THE AIRBAG WARNING LIGHT IS ON CONTINUALLY, AND THERE ARE KNOWN PROBLEMS WITH WIRING, PRESSURE MATS AND CONNECTORS IN THESE VEHICLES. BMW IS INTENTIONALLY IGNORING THESE ISSUE. MY OWN PERSONAL VEHICLE HAS THIS PROBLEM AND AS A GOVERNMENT MANDATED SAFETY DEVICE I BELIEVE THAT EARLIER MODELS OF MINI COOPERS SHOULD BE INCLUDED IN THE RECALL!
Air Bags
Filed Jun 12, 2018121,348 milesFL
AIRBAG LIGHT COMES ON AND STAYS ILLUMINATED. WE ARE UNSURE IF THE SYSTEM IS WORKING PROPERLY. WE HAVE NOT RUN DIAGNOSTIC CODES ON THE SYSTEM.
Electronic Stability Control (esc)Fire
Filed Aug 14, 2017165,000 milesFL
THE VEHICLE WAS HARD TO STEER AND SMOKE WAS COMING FROM THE ENGINE. TOOK THE CAR HOME, DID NOT SEE FLAMES, PARKED CAR IN THE DRIVEWAY SWITCHED CARS AND LEFT. RECEIVED A CALL FROM THE FIRE DEPARTMENT THAT MY MINI WAS ON FIRE AND I NEEDED TO RETURN TO MY HOUSE.
Steering
Filed Aug 4, 201784,000 milesMA
THE POWER STEERING IN MY 2004 MINI COOPER S FAILED LAST MONTH, PROMPTING ME TO RESEARCH WAYS TO FIX THE VEHICLE ONLINE. I FOUND THAT MINI USA HAD ISSUED A RECALL ON MY CAR, BUT WAS INFORMED BY THE DEALERSHIP AND THEN MINI THAT MY VIN NUMBER DID NOT FALL AMONG THOSE VEHICLES RECALLED. I'M WONDERING WHETHER MINI APPROPRIATELY LIMITED THEIR RECALL CONSIDERING MY VEHICLE HAS THE SAME PROBLEM THAT PROMPTED THE RECALL, AND FALLS WITHIN THE SAME MODEL AND YEAR RANGE. I THINK THE DEPARTMENT SHOULD INVESTIGATE WHETHER TO EXPANDING THE RECALL.
Air Bags
Filed Nov 8, 2016134,000 milesOR
THE AIRBAG LIGHT IS ON FOR THE PASSENGER SIDE PRESSURE MAT BUT THE DEALERSHIP INDICATES THERE IS NO OPEN RECALL ON THIS PARTICULAR CAR EVEN THOUGH MANY CARS WITH SIMILAR PROBLEM WERE RECALLED. SCAN TOOL INDICATES PASSENGER SIDE PRESSURE MAT. THE DEALERSHIP INDICATED THIS MODEL WAS OUTSIDE OF THE RECALLED VINS. WE DON'T KNOW WHETHER THE AIRBAG WOULD WORK OR NOT IF IT WERE NEEDED.
Steering
Filed Dec 22, 2015130,000 milesMO
TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT THERE WAS A PROGRESSING CONDITION IN WHICH THE STEERING WHEEL MADE AN ABNORMAL NOISE AND WAS DIFFICULT TO TURN LEFT OR RIGHT. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering
Filed Mar 3, 2015114,000 milesFL
I WAS DRIVING MY DAUGHTER TO SCHOOL WHEN IT FIRST HAPPENED, THE WHEEL GOT SO TIGHT AND I HIT THE CURB. THANK GOD I WAS IN A SCHOOL ZONE AND THEREFORE I WAS DRIVING SLOW. AFTER THAT, I NOTICED THAT SAME DAY THAT MY BATTERY WAS DRAINED WHEN I WAS LEAVING FROM WORK. I GOT A JUMP BUT THEN IT HAPPENED AGAIN WHEN I STOPPED FOR GROCERIES. I FIGURED SOMETHING MUST BE WRONG WITH THE BATTERY (WHICH IS FAIRLY NEW) OR THE ALTERNATOR. I TOOK MY CAR TO A SHOP AND THEY DIAGNOSED THE BATTERY AND THE ALTERNATOR WAS FINE. BUT THEY ALSO SAID THERE WAS A STRANGE NOISE COMING FROM MY POWER STEERING PUMP. I BOUGHT POWER STEERING FLUID THINKING THAT WAS THE REASON, BUT AFTER I POURED SOME ITS STILL THE SAME. I STARTED RESEARCHING AND I FOUND OUT A LOT OF PEOPLE ARE HAVING THIS SAME ISSUE AND ITS A DEFECTIVE ISSUE FOR THIS MINI GENERATION. *TR
Electrical System
Filed Dec 15, 2014110,200 milesLA
I EXPERIENCED A SUDDEN LOSS OF POWER STEERING ON MY VEHICLE. FORTUNATELY THIS DID NOT RESULT IN A CRASH BUT IT SURE SCARED ME. I AM CONCERNED ABOUT MY SAFETY DRIVING THIS VEHICLE AND MAY CONSIDER GETTING RID OF IT. I AM DISAPPOINTED IN MINI'S UNRESPONSIVENESS TO THIS ISSUE. *TR
Steering
Filed Nov 3, 2014100,250 milesGA
WAS ABOUT TO PARK MY CAR AND ALL OF SUDDEN THE STEERING BEGAN FEELING TIGHT. IT SEEMS THAT ALL ASSISTANCE WITH THE POWER STEERING WAS LOST. UPON INVESTIGATION OVER THE INTERNET IT SEEMS THAT THE POWER STEERING PUMP IS BLOWN. FORTUNATELY, I WAS NOT DRIVING FAST,BUT THIS CAN CAUSE A POTENTIAL FATAL INJURY. *TR
Steering
Filed Aug 20, 2014ME
3 MONTHS AGO I BECAME AWARE OF A FAULT IN MY MINI COOPER 2004 REGARDING THE POWER STEERING COOLING FAN. STEERING HAD BECOME OVERLY DIFFICULT, AND AFTER TAKING THE VEHICLE TO MY USUAL MECHANIC AND THEN BMW, THIS WAS FOUND TO BE DEFECTIVE. I THEN DISCOVERED THE ISSUE HAD BEEN THE SUBJECT OF AN UNOFFICIAL RECALL BY MINI USA (BMW), AND TOOK THE CAR TO THE NEAREST DEALERSHIP, IN BEVERLY, MA, A ROUND TRIP OF 200 MILES, TO HAVE THE ITEM FIXED. AFTER THIS, THE CAR BECAME HARD TO CONTROL ON CURVES. IT APPEARS THE FAILURE OF THE POWER STEERING COOLING FAN PUT UNDUE STRAIN ON THE STEERING KNUCKLE, AND AT 80,000 THIS HAS BECOME PREMATURELY WORN. CONSEQUENTLY, THE VEHICLE IS VERY HARD TO HANDLE PROPERLY ON TURNS, AND IS BECOMING A SAFETY ISSUE. FOR THREE MONTHS MY MECHANIC HAS BEEN TRYING TO SECURE THIS PART FROM MINI USA TO NO AVAIL. MEANWHILE MY CAR IS BECOMING MORE UNDRIVABLE BY THE DAY. THIS PART IS AN ESSENTIAL COMPONENT OF THE SAFETY OF THE VEHICLE. I HAVE PETITIONED BMW FOR AN ANSWER, AND AFTER TWO WEEKS OF PEOPLE AVOIDING THE ISSUE, IT SEEMS THE PART REMAINS UNAVAILABLE. MINI USA(BMW)'S BEST RESPONSE WAS TO ASK ME TO DRIVE BACK TO MA TO HAVE THE CAR LOOKED AT, WHICH POINT THEY MAY OFFER ME A LOANER. BUT THIS IS BESIDE THE POINT: ASIDE FROM NOT PROVIDING AN ESSENTIAL COMPONENT THAT AFFECTS THE SAFETY OF THE VEHICLE, THEY WANT ME TO WASTE A DAY DRIVING TO MA, THEN PAY THE DEALER'S OVER-INFLATED SERVICE CHARGES, BECAUSE THEY MADE IT CLEAR ON THE PHONE THEY WILL NOT SELL THIS PART TO
Steering
Filed Aug 6, 201479,000 milesME
THE STEERING KNUCKLE ON MY CAR HAS BECOME PREMATURELY WORN FOLLOWING A STEERING PUMP FAILURE, AND CONSEQUENTLY, THE STEERING HAS BECOME IMPRECISE AND THE CAR HARD TO CONTROL AROUND CURVES. I WAS NOT MADE AWARE OF THE DESIGN DEFECT (DOCUMENTED BY DOT) OF THE STEERING PUMP UNTIL I RESEARCHED THE STEERING ISSUE AND DISCOVERED THERE WAS AN 'UNOFFICIAL' RECALL TO FIX THE PUMP. MY COMPLAINT IS THAT FOR TWO MONTHS, BMW USA STILL HAS THE STEERING KNUCKLE ON BACK ORDER. MEANWHILE MY VEHICLE IS BECOMING HARDER TO DRIVE AND WILL SOON BE A SAFETY CONCERN. IT IS IMPERATIVE THAT DOT FORCE BMW USA TO MAKE THIS PART AVAILABLE IMMEDIATELY BECAUSE IT IS A CRUCIAL COMPONENT IN THE SAFETY OF THE VEHICLE. *TR
Steering
Filed Jul 26, 201470,800 milesAZ
WHILE DRIVING AROUND TOWN THE POWER STEERING QUIT WORKING MAKING THE CAR VERY HARD TO TURN. IT WAS NOT NOTICEABLE DRIVING STRAIGHT, BUT WHEN TAKING A LEFT OR RIGHT TURN YOU ALMOST CANNOT MAKE THE TURN UNLESS YOU REALLY CRANK ON THE STEERING WHEEL. THIS PROBLEM HAS BEEN HAPPENING INTERMITTENTLY WITHOUT NO WARNING. IN ORDER TO GET THE POWER STEERING BACK, THE IGNITION HAS TO BE COMPLETELY SHUT OFF, AND THEN RESTARTED. *TR
Air Bags
Filed Jul 23, 2014124,500 milesCO
TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT NOTICED THAT THE VEHICLE'S AIR BAG WARNING INDICATOR WAS CONSTANTLY ILLUMINATED AND BOTH FRONT WINDOWS HESITATED TO ROLL UP AND DOWN. ALSO, THE AIR BAG INDICATOR WOULD ILLUMINATE WHEN THE FRONT SEAT BELTS WERE BUCKLED OR UNBUCKLED. THE DEALER STATED THAT THERE WAS A POSITIVE CABLE IN THE FUSE BOX THAT MALFUNCTIONED. THE CONTACT WAS INFORMED THAT THE FAILURE COULD DESTROY THE ELECTRICAL SYSTEM, CAUSE A FIRE, AND KEEP THE AIR BAG FROM DEPLOYING IN A CRASH. THE SEAT BELT BUCKLES WERE REPAIRED, BUT THE FAILURE RECURRED. THE DEALER ALSO DISCOVERED THAT THE CABLE WAS BEING STRETCHED AND THE CENTER SWITCH PACK CASE WAS SEPARATED, WHICH COULD CAUSE THE WINDOWS TO DETACH FROM THE VEHICLE WHILE DRIVING HIGH SPEEDS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 124,500.
Fuel/Propulsion System
Filed Jul 16, 2014145,000 milesCT
MERGING ONTO INTERSTATE I ACCELERATED AND SUDDENLY LOST POWER. ENGINE WAS RUNNING BUT I COULD NOT GET ANY SPEED. EML MESSAGE LIT UP ON DASH. THIS WAS VERY DANGEROUS SITUATION, LOSING POWER AS I MERGED WITH TRAFFIC THAT WAS GOING AT HIGHWAY SPEED. I MANAGED TO LIMP TO SIDE OF THE ROAD. SHUTTING OFF CAR AND RESTARTING RESET SOMETHING AND EML MESSAGE DISAPPEARED AND ENGINE OPERATED NORMALLY. GOOGLING PROBLEM SHOWED MY EXPERIENCE WAS NOT UNIQUE AND THAT COULD EXPECT IT TO OCCUR AGAIN. AND IT SEEMS DEALER CAN ONLY DIAGNOSE SOURCE OF PROBLEM IF ERROR MESSAGE IS ON. *TR
Air Bags
Filed May 29, 201480,000 milesME
MY 2004 MINI COOPER S HAS A PASSENGER SEAT BELT/AIR BAG LIGHT THAT IS ILLUMINATED AT ALL TIMES. ORIGINALLY, IT WAS SPORADIC, AND CONNECTING THE SEAT BELT WOULD CAUSE THE LIGHT TO GO OFF. NOW IT IS LIT ALL THE TIME, WHETHER THERE IS A PASSENGER IN THE SEAT OR NOT. I WAS TOLD TODAY THAT THE SENSOR IS BAD AND WILL COST $1600 TO FIX, WHICH INCLUDES COMPLETELY REPLACING THE ENTIRE PASSENGER SEAT. MY MECHANIC SAYS THAT THE AIR BAG WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT. THIS IS MOST CONCERNING. OBVIOUSLY, THE DEFAULT SHOULD BE FOR THE AIRBAG TO DEPLOY. WHAT IF I AM IN AN ACCIDENT AND MY PASSENGER IS GRAVELY INJURED (OR KILLED!)?? UNACCEPTABLE! I HAVE READ THAT BMW HAS ISSUED A RECALL FOR BMW MODELS WITH A SIMILAR PROBLEM. MINI COOPER SHOULD BE INCLUDED IN THE RECALL, AS THEY ARE MADE BY BMW, OFTEN USING THE SAME PARTS! WHERE IS THE OVERSIGHT?!? *TR
SteeringFire
Filed May 26, 2014169,849 milesMI
STEERING FAILURE WHILST ON HIGHWAY, HEADED TO THE GRASS CURB, SMOKE IN CABIN (SMELT OF BURNING WIRE INSULATION). DID MANAGE TO RELEASE THE HOOD AND OPEN TO SEE IF I COULD EXTINGUISH, FIRE WAS FOCUSED DIRECTLY BEHIND THE ENGINE UNDER EXHAUST MANIFOLD. NOTHING TO DUE BUT WAIT FOR THE FIRE TRUCK, CAR COMPLETELY BURNED FRONT TO BACK, NOTHING LEFT TO SALVAGE. *TR
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 15, 2015. Source: NHTSA Office of Defects Investigation.