Filed Oct 15, 201586,018 vehiclesBMW of North America, LLC
Defect. BMW of North America, LLC (BMW) is recalling certain model year 2002-2005 MINI Cooper and Cooper S vehicles and 2005 Cooper and Cooper S Convertible vehicles. The affected vehicles may experience temporary or permanent loss of the electro-hydraulic steering assistance.
Risk. If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, potentially increasing the risk of a vehicle crash.
Remedy. MINI will notify owners, and dealers will inspect the electro-hydraulic power steering system, replacing the components and wiring, as necessary, free of charge. Interim notices were mailed to owners on December 10, 2015. Owners will receive a second notice when remedy parts become available. Owners may contact MINI customer service at 1-866-825-1525.
All 1 campaign on file, newest first.
What owners reported
Newest filings
Steering
Filed Jan 21, 202543,000 milesWA
The contact owns a 2002 Mini Cooper S. The contact stated that while driving approximately 45-55 MPH, the steering wheel seized. There was no warning light illuminated. The vehicle was coasted to the side of the road. The contact restarted the vehicle and continued driving normally. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 15V660000 (STEERING). The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 43,000.
Steering
Filed Oct 22, 201840,000 milesMA
THE VIN # OF MY 2002 MINI COOPER S WAS NOT INCLUDED IN THE RECALL FOR THE ELECTROHYDRAULIC STEERING FAILURE OF 2002 - 2005 MINI COOPER S BUT I AM EXPERIENCING THE EXACT ISSUE OUTLINED IN THIS RECALL. THE STEERING IS INCREDIBLY HARD TO TURN WHEN PARKED, AS WELL AS WHILE DRIVING. I NOTICED THAT THE RECALL HAD ABOUT 339 COMPLAINTS AND ROUGHLY 85,000 VEHICLES WERE RECALLED, SO MAYBE AT THE TIME NO ONE WITH A SIMILAR VIN AS ME COMPLAINED.
Engine
Filed Aug 15, 201860,000 milesCA
PURCHASED THIS CAR USED WITH LOW MILES. SHORTLY AFTER PURCHASE I NOTICED THE STEERING ON MY VEHICLE GOT A LITTLE HARDER TO STEER, DIDN'T THINK TO MUCH ABOUT IT. THEN THE RADIATOR FAN WOULD NOT TURN OFF WHEN THE VEHICLE WAS OFF. TOOK THE CAR IN TO TWO DIFFERENT MECHANICS TO FIND THE PROBLEM. FOUND OUT IT WAS THE POWER STEERING PUMP WENT OUT CAUSING THE COOLANT RESERVOIR TO GO OUT. THIS COULD CAUSE EXTREME SAFETY HAZARDS WHEN DRIVING ON THE FREEWAY AND THE STEERING FREEZES!! I CONTACTED BMW AFTER HEARING THERE WAS A RECALL FOR THIS SAME PROBLEM. I WAS TOLD WE MISSED THE RECALL TIME FRAME. I HAVE LOW MILES, 60,000. THE RECALL EXPIRED IN 2017. WELL, MY CARE WAS NOT HAVING THE ISSUES. I DON'T FEEL COMFORTABLE SELLING THE CAR AND HANDING THE PROBLEM TO ANOTHER CONSUMER. THIS RECALL SHOULD BE EXTENDED AS IT COULD BE AN UNPLEASANT RESULT.
Steering
Filed Nov 8, 2017130,000 milesMI
POWER STEERING SUDDENLY STOPPED WORKING. MAKING A WHINING NOISE WHEN TURNING THE WHEEL AND THE STEERING WHEEL ITSELF IS HARD TO TURN. NOT LEAKING ANY FLUIDS AND THE POWER STEERING FLUID IN THE RESERVOIR IS FULL.
Steering
Filed Aug 2, 2017KY
TL* THE CONTACT OWNS A 2002 MINI COOPER S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AT 865-693-4553 AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Steering
Filed Jul 29, 201685,000 milesFL
TL* THE CONTACT OWNS A 2002 MINI COOPER S. AFTER PLACING THE VEHICLE IN REVERSE, THE CONTACT SWITCHED GEARS INTO DRIVE. WHEN ATTEMPTING TO ACCELERATE FORWARD, THE POWER STEERING FAILED. THE CONTACT ADDED POWER STEERING FLUID AND MADE ANOTHER ATTEMPT TO STEER THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE POWER STEERING WAS NO LONGER COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Steering
Filed Mar 14, 2016MI
TL* THE CONTACT OWNS A 2002 MINI COOPER S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING) AND THE DEALER SCHEDULED A REPAIR APPOINTMENT. THE DEALER LATER CANCELED THE APPOINTMENT, STATING THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT BEEN ABLE TO RECEIVE THE RECALL REPAIR REMEDY FOR MONTHS. THE MANUFACTURER WAS UNABLE TO PROVIDE A DATE THAT THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 04/12/16 *BF
Steering
Filed Feb 1, 201694,000 milesCT
TL* THE CONTACT OWNS A 2002 MINI COOPER S. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THE CONTACT MENTIONED THAT THE STEERING WHEEL WAS ON MANUAL CONTROL AND AFTER THE VEHICLE WAS WARMED UP, THE STEERING WHEEL FUNCTIONED AS NORMAL. THE CONTACT ALSO STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, A CLANKING NOSE WAS COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE AND THE POWER STEERING FAILED. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V66000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO INFORMED THAT A REMEDY WAS NOT YET AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000. VIN TOOLS CONFIRMS PARTS UNAVAILABLE.
Steering
Filed Feb 1, 2016CA
TL* THE CONTACT OWNS A 2002 MINI COOPER S. THE CONTACT STATED THAT WHEN THE STEERING WHEEL WAS TURNED TO THE RIGHT, THERE WAS AN ABNORMAL NOISE AND IT WAS DIFFICULT TO MAKE THE TURN. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING). THE DEALER WAS NOTIFIED OF THE FAILURE AND THE MANUFACTURER WHO INDICATED THAT THE CONTACT WOULD NEED TO WAIT FOR A SECOND NOTIFICATION LETTER TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT WAS WAITING FOR MONTHS AS THE FAILURE PROGRESSED AND WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS UNABLE TO PROVIDE A TIME FRAME FOR THE PARTS TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering
Filed Jan 26, 201667,548 milesMA
TL* THE CONTACT OWNED A 2002 MINI COOPER S. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED AND CAUSED EXTRA EFFORT TO TURN THE STEERING WHEEL. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELECTRO-HYDRAULIC POWER STEERING SYSTEM AND WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,548.
Air BagsCrash
Filed Nov 23, 2015103,000 milesKS
TL* THE CONTACT OWNS A 2002 MINI COOPER S. WHILE DRIVING AT 60 MPH AND ATTEMPTING TO AVOID HITTING AN ANIMAL, THE STEERING WHEEL SEIZED WITHOUT WARNING AND THE VEHICLE STRUCK THE ANIMAL. THE AIR BAGS DID NOT DEPLOY; HOWEVER, THE AIR BAG WARNING LIGHT ILLUMINATED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000. THE VIN WAS UNAVAILABLE.
Steering
Filed Oct 28, 2015126,000 milesNJ
TL* THE CONTACT OWNS A 2002 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH AND MAKING A TURN, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE POWER STEERING PUMP WOULD NEED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V66000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
Air Bags
Filed Jul 7, 201590,000 milesNE
THE AIRBAG SENSOR IN THE SEAT CUSHION HAS FAILED AND A WARNING LIGHT NOW PERMANENTLY SHOWS ON THE INSTRUMENT PANEL. THE PASSENGER AIRBAG MAY NOT FUNCTION AS DESIGNED. UPDATED 11/25/15*LJ UPDATED 2/5/2016 *JS UPDATED 11/07/2017*CN
Air Bags
Filed Jun 20, 2014120,000 milesPA
THE AIRBAG SENSOR IN THE SEAT CUSHION HAS FAILED AND A WARNING LIGHT NOW PERMANENTLY SHOWS ON THE INSTRUMENT PANEL. THE PASSENGER AIRBAG MAY NOT FUNCTION AS DESIGNED. *TR
SeatsFire
Filed Nov 5, 201332,515 milesSC
THE PASSENGER SIDE HEATED SEAT MALFUNCTIONED AND BURNED A HOLE INTO THE LEATHERETTE UPHOLSTERY AND MY WIFES SWEATER. SHE WAS SITTING ON THE PASSENGER SIDE WHEN IT OCCURRED. THIS COULD HAVE CAUSED A MAJOR FIRE A DEFINITE SAFETY HAZARD. *TR
Power Train
Filed Aug 5, 201334,000 milesCA
TL* THE CONTACT OWNS A 2002 MINI COOPER S. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE FAILED TO SHIFT GEARS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE SHIFT LINKAGE HAD FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 02V201000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. THE VIN WAS UNAVAILABLE.
Steering
Filed Aug 3, 2013134,000 milesOH
WE HAVE HAD THE POWER STEERING AND FAN GO OUT ABOUT 3 TIMES ON THIS CAR. WE HAVE OWNED IT NEW FROM 2002. THERE WAS A RECALL AND WE ONLY RECEIVED $525 DOLLARS WHEN WE SPEND OVER $2000. WHY WOULD WE NOT RECEIVE A FULL REFUND AS WE HAD THE WORK DONE ALWAYS AT THE MINI DEALER AND WE HAD TWO RECEIPTS FROM THE DEALER SHOWING THE DEFECT. MY UNDERSTANDING IS THAT THE WARRANTY IS NOT INCREASED TO 13 YEARS AND 150000 MILES. WHEN THE DEFECT HAPPENS THE CAR GETS NOISY FROM THE PUMP AND WHEN IT FAILS THE STEERING BECOMES SLUGGISH. WHY WOULD THEY BE ALLOWED TO ONLY REIMBURSE PART OF THE AMOUNT WHEN THIS IS SUCH A BIG ISSUE. $2000 FOR STEERING REPAIRS ON A $27,000 DOLLAR CAR SHOULD NOT BE TOLERATED. *TR
Steering
Filed Jun 13, 2013138,000 milesMO
I WAS DRIVING ABOUT 60 MPH AND ALL OF A SUDDEN THE POWER STEERING STOPPED WORKING. STEERING BECAME VERY TIGHT AND HEAVY. ALMOST LOST CONTROL OF THE VEHICLE. *TR
Steering
Filed Apr 29, 201378,000 milesCO
I WAS TRAVELING THROUGH CITY TRAFFIC AND THE POWER STEERING CEASED TO OPERATE. STEERING BECAME IMMEDIATELY VERY HEAVY. PULLED INTO PARKING LOT, LOOKED UNDER HOOD, LOOKED UNDER CAR FOR FLUIDS, BELTS, ETC., AND FOUND NOTHING VISIBLE. GOT BACK INTO CAR, STARTED IT UP AND IT BEGAN TO WORK AGAIN, AS NORMAL. TWO WEEKS LATER WHILE DRIVING 65 MPH, POWER STEERING AGAIN FAILED ABRUPTLY. POWER STEERING PUMP IS SCHEDULED TO BE CHECKED/REPLACED TODAY AT DEALERSHIP TODAY. THIS COULD BE A VERY SERIOUS SAFETY ISSUE. HAD I BEEN IN A CURVE AT THIS SPEED, I'M NOT SURE I COULD HAVE MAINTAINED CONTROL OF THE CAR. *TR
Steering
Filed Mar 12, 201372,000 milesMA
POWER STEERING FAILED AS I WAS DRIVING, UNABLE TO STEER CAR. AFTER SOME TIME, POWER RESUMED INTERMITTENTLY. *TR
Steering
Filed Mar 12, 2013102,000 milesMA
POWER STEERING PUMP FAILURE AND DRAINED BATTERY (RECENTLY REPLACED). CAR WILL NOT START, AND CAN NOT ACCESS PASSENGER OR TRUNK DOOR DUE TO ELECTRICAL FAILURE. *TR
Steering
Filed Feb 27, 2013135,000 milesAZ
POWER STEERING FAILED IN THE MIDDLE OF DRIVING NEARLY HIT THE OUTER BARRIER BECAUSE OF THE AMOUNT OF FORCE REQUIRED TO MOVE THE STEERING WHEEL. I FEEL IF MY WIFE HAD BEEN DRIVING IT WOULD HAVE BEEN A MAJOR WRECK. I DID SOME RESEARCH AND FOUND THAT THIS IS A VERY PREVALENT PROBLEM WITH THE MINI COOPER. FROM MY UNDERSTANDING CANADA HAS ISSUED A RECALL ON THE POWER STEERING PUMPS. WOULD LIKE TO LOG A COMPLAINT TO SEE IF WE CAN GET MINI USA TO TAKE SOME ACTION. *TR
Air Bags
Filed Aug 24, 2012VA
I TOOK MY 2002 MINI COOPER S IN FOR A VIRGINIA STATE SAFETY INSPECTION AND IT FAILED THE INSPECTION BECAUSE THE SRS AIRBAG LIGHT WAS ILLUMINATED. I TOOK THE VEHICLE TO THE DEALER AND THEY FOUND THAT THE SEAT BELT TENSIONER AND WIRING TO THE SEAT BELT AND PASSENGER SIDE AIRBAG WERE FAULTY. THE DEALER IS CHARGING ME $1,000 TO REPAIR THE PROBLEM. I HAVE SEEN THAT THERE WAS AN INVESTIGATION PE05053 RESULTING IN BMW ACKNOWLEDGING THERE IS AN ISSUE WITH THE FAULTY WIRING AND SEAT BELT TENSIONER. AND IT STATES THAT THE ELECTRICAL RESISTANCE IS HIGH ENOUGH TO ILLUMINATE THE AIRBAG LIGHT BUT DOES NOT EXCEED A LIMIT TO SET THE AIRBAG OFF. MY PROBLEM IS IF THE AIRBAG LIGHT IS ILLUMINATED I CANNOT PASS VIRGINIA'S STRICT SAFETY INSPECTION AND IF IT IS A PROBLEM THAT HAS BEEN IDENTIFIED BY BMW WHY ARE THEY NOT RECALLING ALL VEHICLES TO FIX THIS PROBLEM. MY VEHICLE HAS 81,000 MILES ON IT WAY UNDER THE 150,0000 MILE WARRANTY AND I AM RIGHT AT THE TEN YEAR MARK.BMW TOLD ME THAT THERE IS NOT A RECALL AND THAT THERE IS ONLY A BULLETIN TELLING THE MECHANICS THAT THERE IS AN ISSUE TO BE AWARE OF. BMW WOULD NOT REPAIR THIS UNDER A WARRANTY. *TR
Steering
Filed Jul 17, 201293,000 milesNC
POWER STEERING WENT OUT AT HIGHWAYS SPEEDS, AFTER 3+ HOURS OF DRIVING. AFTER COOLING DOWN FOR AN HOUR, POWER STEERING CAME BACK, BUT ONLY LASTED 5 MIN., AND WAS OUT FOR ANOTHER DAY. COMES AND GOES, DEPENDING ON HOW HOT THE WEATHER/ENGINE IS, BUT STAYS OUT LONGER AND ONLY WORKS FOR SHORT PERIODS OF TIME NOW. PLEASE ISSUE A RECALL/EXTENDED WARRANTY AS CANADA HAS SOON! *TR
Steering
Filed Jun 29, 201294,316 milesCA
POWER ASSIST PUMP FAILURE. *TR
Air Bags
Filed Apr 10, 201258,000 milesUT
AIR BAG WARNING LIGHT STAYS ILLUMINATED AFTER PASSENGER SEAT WAS MOVED. LIGHT WILL NOT TURN OFF. *TR
Steering
Filed Mar 10, 201282,000 milesTN
WHILE ON A SHORT VACATION OUT OF TOWN, CLOSE TO 230 MILES FROM MY HOME, MY COOPER S' POWER STEERING FAILED AND ALMOST CAUSE ME AN ACCIDENT. I IMMEDIATELY CHECKED THE FLUID AND SAW THAT THERE WERE NO VISIBLE LEAKS PRESENT. AFTER MAKING ARRANGEMENTS FOR A RENTAL VEHICLE, I NOTICED THAT THE POWER STEERING STARTED WORKING CORRECTLY AGAIN. BECAUSE OF THAT I PROCEEDED TO RETURN HOME AND THE STEERING DID NOT FAIL FOR THE REMAINDER OF THE TRIP. DURING MARCH OF 2012, THE POWER STEERING FAILED AGAIN, DURING A COMMUTE HOME FROM WORK ON FRIDAY, MAY 3RD. TO THIS DAY, I HAVE NO BEEN ABLE TO AFFORD ADDITIONAL REPAIRS OR DIAGNOSTICS, BECAUSE OF THE MONTHLY PAYMENTS, INSURANCE, FUEL AND PREVIOUS ISSUES OF REPAIRS UNDER 75,000 MILES INCLUDING THE HEAD GASKET, AND HEATER CORE. REGARDLESS OF THE POLICIES THAT BMW/MINI AND THE NHTSA HAVE CONCERNING USED VEHICLES, AND WARRANTIES, ABSOLUTELY NO VEHICLE PRODUCED BY AN INTERNATIONALLY KNOWN COMPANY OR BUSINESS SHOULD BE PRODUCING SUCH UNRELIABLE, UNSAFE AND POTENTIALLY DANGEROUS MOTOR VEHICLES AND NOT TAKE IMMEDIATE RESPONSIBILITY TO ISOLATE AND TERMINATE THE ISSUE RATHER THAN IGNORE AND DENY RESPONSIBILITY FOR POORLY MANUFACTURED PRODUCTS. *TR
Air Bags
Filed Jan 26, 2012WA
THE AIRBAG WARNING LIGHT CAME ON IN MY 2002 MINI COOPER S. THE MINI DEALER SERVICE DEPARTMENT SAID THAT THE AIRBAG CONTROL UNIT WAS FAULTY...THAT THE "MRS CONTROL UNIT SHORTED". SINCE THIS IS A PIECE OF SAFETY EQUIPMENT, AND SINCE IT IS NOT A MECHANICAL DEVICE THAT WOULD BE SUBJECT TO WEAR, I BELIEVE THE DEALER SHOULD HAVE REPLACED THIS UNIT AT NO CHARGE...AND/OR AN ALERT SHOULD GO TO OTHER MINI OWNERS. I HAVE SINCE HAD THE CONTROL UNIT REPLACED (AT CONSIDERABLE EXPENSE) BECAUSE I FELT UNSAFE DRIVING WITHOUT AIRBAGS. *TR
Vehicle Speed Control
Filed Jan 2, 201286,000 milesMD
LOSS OF POWER WHEN GOING 60 MPH IN THE HIGH SPEED LEFT LANE OF FOUR LANE HIGHWAY. CAR WENT INTO "LIMP MODE" AND UNABLE TO ACCELERATE. CAR WOULD ONLY GO 5 TO 10 MPH WITH LARGE TRUCK BEHIND AND BEARING DOWN ON ME. EML AND SERVICE ENGINE LIGHTS ON DASH. WAS ABLE TO PULL INTO A CONSTRUCTION LANE THAT HAPPENED TO BE RIGHT THERE. OTHERWISE WOULD HAVE BEEN UNABLE TO GET CAR OUT OF THE WAY. CAR NEEDED TO BE TOWED. FAULT CODES LIST THROTTLE BODY AND WIRING HARNESS AS PROBLEMS AND RECOMMENDATION IS TO REPLACE BOTH. FROM MY RESEARCH, THE PROBLEM IS WELL KNOWN AND RELATES TO POOR CONNECTOR BETWEEN THROTTLE BODY AND WIRING HARNESS. MINI HAS SINCE REDESIGNED THE ANGLE OF THIS CONNECTOR TO FIX THIS PROBLEM. SUCH A LOSS OF POWER WHILE DRIVING IS EXTREMELY DANGEROUS. SHOULD BE RECALL ITEM. *TR
Electrical System
Filed Nov 21, 201129,000 milesWA
THIS CAR GOES INTO LIMP MODE AT VERY IN OPPORTUNE TIMES, BEFORE THIS LATEST TIME (AGAIN TO THE SHOP) IT NEARLY GOT ME T-BONED IN AN INTERSECTION, THIS CAR HAS BEEN IN THE SHOP NUMEROUS TIMES FOR ENGINE ELECTRICAL PROBLEM, THIS IS A KNOW DEFECT WITH THE WIRING HARNESS-I BELIEVE THIS SHOULD BE COVERED IN A RECALL FOR A VERY UNSAFE SITUATION. *TR
Steering
Filed Oct 25, 201186,000 milesIN
I BOUGHT A 2002 MINI COOPER S ALMOST A MONTH AGO AND LOST THE POWER TO STEER MY CAR IN A TURN AT ALMOST 50 MPH. IF TOYOTA WOULD HAVE HAD THIS PROBLEM I'M SURE SOME ONE WOULD BE IN JAIL OR MAYBE YOU WOULD HERE IT ON THE NEWS. THIS IS MY THIRD MINI IN 6 YEARS AND I NEVER HEARD A PEEP ABOUT THIS SCAREY PROBLEM. I WOULD LIKE TO THANK ARE GOVERNMENT FOR MAKING THE ROADS SO SAFE. AT LEAST THEY ARE TAKING THE EFFORT TO STOP THOSE PESKY KIDS AND THERE TEXTING. THANKS AGAIN! *TT
SteeringFire
Filed Oct 21, 201182,000 milesCA
I WAS EXITING THE FREEWAY WHEN MY BATTERY INDICATOR LIGHT WENT ON; I LOST POWER STEERING AND SAW A LARGE AMOUNT OF SMOKE COMING FROM UNDER THE HOOD. THE MINI DEALERSHIP HAS DETERMINED THAT THE POWER STEERING MODULE FAILED, AND SUBSEQUENTLY BURNED THE WIRING HARNESS. THERE HAVE BEEN SEVERAL REPORTS OF FAULTY MANUFACTURING IN REGARD TO THIS PART FROM BBC IN UK, AS WELL AS ON MANY FORUMS, IN PARTICULAR NORTH AMERICAN MOTORING. *TR
Air Bags
Filed Oct 15, 2011145,000 milesIN
AIR BAG LIGHT STAYS ON. IT CAME ON A FEW MONTHS AGO AND STAYS ON. HAS BEEN CHECKED BY DEALER BUT NO KNOWN CAUSE. *TR
Seats
Filed Oct 15, 201170,000 milesIN
DRIVER AND FRONT PASSENGER SEATS GET STUCK IN POSITION. POSITION FOR DRIVERS SEAT IS TOTALLY STRAIGHT UP. MY BROTHER REPAIRED BUT SEAT STILL DOES NOT POSITION CORRECTLY AS I MUST USE A PILLOW BEHIND ME IN ORDER TO DRIVE. THE SAME THING HAPPENS TO THE PASSENGER SEAT AT LEAST ONCE A WEEK. SO FAR I HAVE BEEN ABLE TO GET THE PASSENGER SEAT BACK INTO POSITION AS THERE IS A "TRICK" POSTED ONLINE THAT INSTRUCTS HOW TO REPOSITION THE SEAT. YOU MUST SIT ON YOUR KNEES ON THE SEAT AND TRY TO MANEUVER BOTH SEAT CONTROLS AT THE SAME TIME TO UNLOCK THE POSITION. THIS TRICK DOES NOT ALWAYS RELEASE THE SEAT UNTIL TRIED MANY MANY TIMES DAYS APART. *TR
Steering
Filed Oct 15, 201160,000 milesIN
THE POWER STEERING FAILS WITH NO WARNING. THE CAR BECOMES EXTREMELY DIFFICULT TO CONTROL. IT HAPPENS WITHOUT WARNING AND AT VARIOUS SPEEDS. IT MAY LAST JUST A FEW MINUTES OR MUCH LONGER - HOUR OR SO. USUALLY DOES NOT OCCUR WHEN JUST STARTING THE CAR BUT NO OTHER KNOWN PATTERN. IT HAPPENS 1 TO 2 TIMES A MONTH OR MORE. *TR
Steering
Filed Sep 30, 201176,000 milesMA
HEARD OF POWERSTEERING ISSUE BUT STILL PURCHASED CAR. DRIVING TO WORK SMELLED BURNING AND LOST POWERSTEERING, IF THIS HAPPENS TO A WOMAN DRIVING AROUND A ROTARY AND KILLS SOMEONE WILL YOU WAIT FOR 50 PEOPLE TO GET KILLED BEFORE SOMETHING IS DONE. THIS IS COMPLETE INADEQUATE RESEARCH ON YOUR PART FORD RECALLS DUE TO ELECTRICALSHORT OF THE IDLE AIR CONTROL VALVE AND CRUISE CONTROL CUT PRESSURE SWITCH HAD TO BURN DOWN HOUSES WHEN THEY HAD THE CRUISE CONTROL ISSUE WHICH NO RECALL TILL MONTHS AFTER THEY KNEW IT WAS A FAULT. BY THE WAY I AM A MECHANIC ASE CERTIFIED OWN A SHOP IN WAKEFIELD [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical SystemFire
Filed Sep 13, 201167,537 milesCA
AFTER AN APPARENT SHORT OUT OF THE ANTI-LOCK BRAKING SYSTEM A FIRE OCCURRED SHORTLY AFTER TWO TO FIVE MINUTE LATER THE CAR WAS COMPLETELY ENGULFED IN FLAMES. FIFTEEN MINUTES LATER THE CAR WAS COMPLETELY GONE, CALIFORNIA HIGHWAY PATROL AS WELL AS KEYS CITY FIRE DEPARTMENT BOTH GAVE THEIR CONCLUSION OF THE CAR BEING ABSOLUTELY TOTALED. LUCKILY I WAS ABLE TO GET THE CAR STOPPED AND OFF TO THE SIDE OF THE HIGHWAY AND WAS ABLE TO EVACUATE THE VEHICLE. *TR
Steering
Filed Aug 31, 201164,982 milesHI
THERE HAVE BEEN THREE INSTANCES WHEN MY POWER STEERING WENT OUT ON ME...I COULD HAVE HAD AN ACCIDENT HAD I NOT BEEN IN A RESIDENTIAL AREA DURING THOSE TIMES. *TR
Steering › Hydraulic Power Assist › Pump
Filed Aug 2, 2011114,000 milesOH
DRIVING TO WORK 4 MILE TRIP POWER STEERING RANDOMLY STOPS WORKING ALMOST LOCKING UP THE STEERING WHEEL. TRIED TO PULL OVER TO THE SIDE OF THE ROAD A FULL GROWN MAN STRUGGLES TO BE ABLE TO TURN THE WHEEL ABOUT A QUARTER OF A TURN. SHUT OFF CAR WAIT TO START BACK UP. POWER STEERING STILL DEAD CALL TOW TRUCK AND HAVE IT HAULED TO REPAIR SHOP. TOLD POWER STEERING PUMP HAS DIED AND NEEDS REPLACED ALONG WITH POWER STEERING PUMP FAN. *KB
Engine and Engine Cooling › Cooling System › Radiator Assembly
Filed Jun 20, 201154,327 milesNY
ON 13 JUNE 2011 A POWER STEERING FAN SHORTED ON MY DAUHTERS 2002 MINI COOPER S CAUSING THE RADIATOR FAN TO STOP. THIS CAUSED THE CAR TO OVERHEAT. ON 14 JUNE 2011 CAR WAS REPAIRED BY A MINI COOPER DEALER AFTER BEING TOWED. PARTS REPLACED ARE FAN HOUSING WITH FAN, FAN WITH PROTECTING GRILLE, WIRING SET FOR POWER SUPPLY, CABLE STRAP. POWER STEERING FAN SEIZED CAUSING COOLING FANS NOT TO WORK. DEALER REPLACED WIRING HARNESS (UPDATED) TO KEEP POWER STEERING FAN AND COOLING FANS SEPERATE (AS TOLD BY SERVICE REP). OLD PARTS WHERE NOT KEPT. THIS HAPPENED ONCE. *TT
Steering
Filed May 29, 201150,008 milesWA
DRIVING APPROXIMATELY 25 MPH AND VEHICLE LOST POWER STEERING....MADE IT HOME...CHECKED ALL FLUID LEVELS...ALL OKAY....GOT BACK IN THE VEHICLE THE NEXT MORNING TO TAKE TO SERVICE STATION AND POWER STEERING WAS WORKING AGAIN...GARAGE COULD NOT FIND PROBLEM...SCARED TO DRIVE IT NOW FOR FEAR OF LOSS OF STEERING AGAIN! *TR
Steering
Filed May 16, 201160,000 milesCA
TL*THE CONTACT OWNS A 2002 MINI COOPER. THE CONTACT STATED THAT WHEN TRAVELING AT VARIOUS SPEEDS, HE WOULD LOSE POWER STEERING INTERMITTENT WITHOUT WARNING. HE NOTICED THAT THE POWER STEERING COOLING FAN WOULD REMAIN ACTIVE WITHOUT POWER TO THE VEHICLE. THE DEALER OR MANUFACTURER WAS NOT NOTIFIED NOR WAS THE FAILURE DIAGNOSED OR THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS 65,096. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 06/24/11 *BF UPDATED 06/30/11*JB
Steering
Filed May 9, 2011132,000 milesCA
TL*THE CONTACT OWNS A 2002 MINI COOPER S. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH A SUDDEN LOSS OF POWER STEERING OCCURRED WITHOUT PRIOR WARNING. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD WITH DIFFICULTY IN TURNING THE STEERING WHEEL. THE CONTACT RESTARTED THE ENGINE AND WAS ABLE TO RESUME NORMALLY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE POWER STEERING PUMP WOULD BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000. UPDATED 07/08/11 *BF THE CONSUMER STATED THE POWER STEERING GOES OUT INTERMITTENTLY AT RANDOM TIMES. UPDATED 07/18/11
Steering
Filed Apr 22, 201190,000 milesWY
POWER STEERING PUMP IN 2002 MINI COOPER FAILED WHILE MAKING A RIGHT HAND RUN, CAUSED ME TO DRIFT INTO THE ONCOMING LANE, ALMOST HITTING THE ONCOMING TRAFFIC. *TR
Steering
Filed Apr 6, 201192,345 milesPR
PROBLEMS WITH THE ELECTRONIC POWER STEERING, IT WORK INTERMITTENT, ALMOST GOT TO A ACCIDENT. *TR
Unknown or OtherFire
Filed Apr 6, 201145,000 milesCA
A FIRE WAS CAUSED BY THE FAILURE OF THE POWER STEERING COOLING FAN. AT SOME POINT THE DAY OF THE INCIDENT THE FAN SEIZED AND THE RESULTING ELECTRICAL RESISTANCE IN THE MAIN WIRING HARNESS CAUSED THE WIRING HARNESS TO HEAT TO A POINT OF MELTING SOME OF THE PLASTIC WIRE INSULATION ALLOWING FOR DIRECT WIRE TO WIRE CONTACT AND RESULTED IN AN ELECTRICAL FIRE BETWEEN THE ENGINE AND THE PASSENGER COMPARTMENT. THE RESULTING FIRE COMPLETELY DISABLED THE VEHICLE'S ELECTRICAL SYSTEM AND REQUIRES AT MINIMUM THE REPLACEMENT OF THE ENTIRE MAIN WIRING HARNESS. EVENT DESCRIPTION AFTER A SHORT DRIVE (LESS THAN 2 MILES ON A COLD ENGINE) THE VEHICLE WAS PARKED. AFTER THE ENGINE WAS TURNED OFF SMOKE WAS SEEN RISING FROM THE VEHICLE ENGINE COMPARTMENT. UPON RAISING THE HOOD, FLAMES WERE SEEN BETWEEN THE ENGINE AND THE PASSENGER COMPARTMENT REFLECTING OFF BOTH FIRE WALLS. 2 FIRE EXTINGUISHERS WERE REQUIRED TO PUT OUT THE FLAMES AFTER THE BATTERY WAS DISCONNECTED. TOTAL LOSS OF THE VEHICLE TO FIRE WAS PREVENTED BY THE OWNERS ACTIONS.
Steering
Filed Mar 17, 2011100,500 milesNJ
AFTER PICKING MY SISTER UP FROM THE TRAIN STATION I NOTICED A LOSS OF POWER STEERING. STEERING IS NOW VERY DIFFICULT AROUND CORNERS AND IN CITY DRIVING. NO REPAIRS MADE YET. *TR
SteeringCrash
Filed Feb 18, 201189,000 milesIL
THE SECOND POWER STEERING PUMP ON MY 2002 MINI COOPER S HAS FAILED. THE FIRST TIME WHEN IT HAPPENED I HAD LOSS OF STEERING WHILE DOING A LOW SPEED TURN AND HIT A CURB. *LN
Steering
Filed Feb 14, 201155,000 milesPA
2002 MINI COOPER S. POWER STEERING PUMP FAILURE WITH 55K MILES ON THE HIGHWAY. CAUSED LOSS OF POWERSTEERING MAKING THE CAR DIFFICULT TO CONTROL. UPON STOPPING THE POWER STEERING PUMP WOULDN'T GO OFF AND DRAINED THE CARS BATTERY. THIS IS A WELL PUBLICIZED PROBLEM ON THE WEB, YET MINI DENIES ANY FAULT. *TR
Steering
Filed Feb 11, 201151,000 milesTX
TL* THE CONTACT OWNS A 2002 MINI COOPER S. THE CONTACT STATED WHILE ENTERING A RESIDENTIAL GARAGE DRIVING 5 MPH, THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE STEERING PUMP. THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 51,000. UPDATED 03/08/11 *BF THE CONSUMER STATED THE VEHICLE WAS EXTREMELY DIFFICULT TO STEER AND IF IT FAILED IN A TURN, THE VEHICLE WOULD INEVITABLY STEER VERY WIDE FROM THE INTENDED COURSE. UPDATED 03/09/11. *JB
Complaints 1-50 of 83, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 15, 2015. Source: NHTSA Office of Defects Investigation.