Page 3 of 5 · complaints 101–150 of 247

2004 Mini Cooper S complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Steering
Filed Oct 10, 2011169,975 milesWI

THE VEHICLE'S POWER STEERING FAILED WITHOUT WARNING WHILE DRIVING DOWN THE ROAD. THIS CAUSED THE VEHICLE TO BE VERY DIFFICULT TO STEER. THE CAR IS ALMOST IMPOSSIBLE TO DRIVE. *KB

Steering
Filed Sep 27, 2011140,000 milesAE

TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT WAS DRIVING 45 MPH WHEN THE STEERING WHEEL BECAME HARD TO MANEUVER. THE VEHICLE WAS MERGED ONTO THE SHOULDER AND THEN TOWED TO A LOCAL MECHANIC WHO INSPECTED THE FAILURE AND INFORMED THE CONTACT THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE POWER STEERING PUMP WAS REPLACED. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 140,000.

Steering
Filed Sep 22, 201190,000 milesFL

POWER STEERING FAILED ABRUPTLY CAUSING DANGEROUS DRIVING CONDITION. *TR

Steering
Filed Sep 15, 2011VA

POWER STEERING JUST CUTS OFF WHILE DRIVING FOR NO REASON. YOU HAVE TO STOP THE VEHICLE AND TURN OFF ENGINE AND THEN TURN IT BACK ON TO (I GUESS) RESET THE POWER STEERING. THIS IS IMPOSSIBLE IF YOU ARE DRIVING ON A ROAD THAT YOU CANNOT PULL OVER AND ESPECIALLY ON A CURVY ROAD. *KB

Steering
Filed Sep 12, 2011104,000 milesCA

TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING WOULD SEIZE. THIS FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS NOT INSPECTED NOR REPAIRED FOR THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000. THE VIN WAS UNAVAILABLE.

Steering
Filed Aug 30, 201160,000 milesVA

FAILED STEERING PUMP ASSEMBLY ON 2004 COOPER S WITH 60K MILES. FAILURE OF STEERING PUMP ASSEMBLY CREATED LOSS OF STEERING AND INDUCES UNSAFE DRIVING SCENARIO. FROM THE SHOWROOM, THIS VEHICLE (AND OTHERS OF THIS ERA) HAS PROVIDED A UNIQUE WHINE FROM THE POWER STEERING ASSEMBLY. THE DEALER WOULD LATER INFORM ME THAT THIS WAS NORMAL TO THE BMW MINI LINE. YEARS LATER THIS FEATURE HAS BECOME A KNOWN PROBLEM AND IS CONFIRMED AND BEING INVESTIGATED BY THE NHTSA. BMW (THE MANUFACTURER) HAS YET TO ACKNOWLEDGE OR DEVELOPED A REPAIRABLE SOLUTION TOWARDS THIS FLAWED CHARACTERISTIC. ANOTHER TOYOTA IN THE MAKING?.. I HOPE NOT. *TR

Steering
Filed Aug 29, 2011106,400 milesCO

1)WHILE DRIVING MY CAR IN NORMAL WARM DAY TEMPERATURES IN DENVER, CO MY POWER STEERING ABRUPTLY FAILED MAKING IT DIFFICULT TO CONTROL MY CAR. 2)HAS STAYED FAILED 3)WILL HAVE TO GET A REBUILT OR NEW PUMP. *TR

Steering
Filed Aug 10, 201167,000 milesWA

I WAS DRIVING TO WORK, ON A WINDY ROAD WHEN MY CAR LOST IT'S POWER STEERING. THE GARAGE HAS TO REPLACE THE POWER STEERING PUMP, FAN AND STEERING RACK FOR A TOTAL COST OF ABOUT $3,000! I WAS VERY LUCKY TO HAVE NOT RUN OFF THE ROAD. *TR

Steering
Filed Aug 6, 201142,500 milesCA

THE POWER STEERING IN MY 2004 MINI COOPER S FAILED, LEADING TO EXTREMELY DIFFICULT OPERATION OF THE VEHICLE. CAR WAS UNDER EXTENDED WARRANTY BUT FAILURE NOT COVERED.

Steering
Filed Jul 30, 201193,000 milesOH

2004 MINI COOPER S FIRST HAD AN ISSUE THAT DRAINED THE BATTERY. ONCE POWER WAS RESTORED AND THE CAR WAS DRIVEN AND THEN SHUT OFF, THERE WAS A WHIRRING NOISE, SIMILAR TO A FAN RUNNING, THAT CONTINUED AFTER THE KEY HAD BEEN REMOVED FROM THE IGNITION. THIS NOISE AND THE APPARENT POWER DRAIN CONTINUES UNTIL THE BATTERY IS DRAINED ONCE MORE. FOLLOWING THESE ISSUES, THE MINI BEGAN TO BECOME MORE AND MORE DIFFICULT TO STEER. IT IS DIAGNOSED AS A POWER STEERING FAILURE THAT IS APPARENTLY COMMON AMONG THIS GENERATION OF MINI COOPER. NO ACCIDENTS, INJURIES, OR FIRES HAVE OCCURRED DUE TO THIS FAILURE, HOWEVER THE CAR IS NOT SAFE TO DRIVE UNTIL PARTS ARE REPLACED. *TR

Steering
Filed Jul 29, 201149,527 milesDC

THE STEERING PUMP COOLING FAN STARTED TO FAIL AND HAD TO BE REPLACED. THE DEALERSHIP ALSO STATED THE STEERING RACK WAS LEAKING FLUID AND WAS GOING TO NEED REPLACEMENT AT A COST OF OVER $1,000.00.

Steering
Filed Jul 25, 2011140,000 milesWA

I PURCHASED MY 2004 MINI COOPER S 5 MONTHS AGO. I WAS TOLD BY THE DEALER EVERYTHING WORKED FINE ON THE CAR. THERE WAS A WHINING NOISE IN THE CAR, WHICH HE TOLD ME WAS NORMAL ON MIN COOPERS. I WAS DRIVING FROM BOISE, ID TO OLYMPIA, WA IN MY 2004 MINI COOPER S. THEN SUDDENLY, ABOUT 200 MILES INTO MY TRIP, WHILE I WAS OVER TAKING A SEMI TRUCK ON A RIGHT HAND CURVE. MY POWER STEERING TIGHTENED AND I HAD TO HOLD ON REALLY TIGHT. I ALMOST RAN INTO THE SIDE WALL. AFTER FURTHER INVESTIGATION I FOUND THAT MY POWER STEERING HAD DIED. IT SEEMS THAT THERE SHOULD BE SOME KIND OF SAFE WAY FOR THE POWER STEERING TO DIE. LOOSING POWER STEERING THE WAY IT DID, AND HOW HARD IT IS TO TURN THE STEERING WITHOUT THE PUMP SOUNDS VERY SCARY. I DROVE DOWN STEEP HILL WITH SHARP CURVES DURING THE TRIP AND I'M SO GLAD THE PUMP DIDN'T DIE THEN. I THEN DROVE THE REST OF THE WAY CAREFULLY AS POSSIBLE WITHOUT THE POWER STEERING. NOW I KNOW THAT THE WHINING NOISE WAS FROM THE POWER STEERING SINCE THE WHINING NOISE WENT AWAY ONCE THE POWER STEERING DIED. IT SEEMS THAT THIS IS A COMMON ISSUE WITH OTHERS AS WELL. NOW MY CAR IS PARKED AND I'M NOT SURE IF I SHOULD REPLACE THE PART OR NOT. I FEEL BMW SHOULD TAKE SOME INITIATIVES TO FIX THIS ISSUE. *TR

Steering
Filed Jul 20, 201160,000 milesMD

LOSS OF POWER STEERING. AT FIRST INTERMITTENT, NOW COMPLETE. *KB

Steering
Filed Jul 15, 201193,500 milesFL

THE POWER STEERING IN MY 2004 MINI COOPER S FAILED, LEADING TO EXTREMELY DIFFICULT OPERATION OF THE VEHICLE. AT SPEED THE CAR IS OK, IF A BIT CUMBERSOME. AT LOW SPEEDS OR IN A PARKING LOT, A TREMENDOUS AMOUNT OF EFFORT IS REQUIRED TO BE ABLE TO CONTROL THE CAR. AT FIRST, THE PROBLEM WAS INTERMITTENT - RESTARTING THE CAR SOMETIMES RESTORED CONTROL. HOWEVER, FOR THE PAST FEW WEEKS THE POWER STEERING IS COMPLETELY DEAD.

Latches/Locks/Linkages
Filed Jul 15, 201160,000 milesVT

UNABLE TO OPEN THE DRIVER'S DOOR FROM THE INSIDE; IMMEDIATE FAILURE. AT ABOUT 36,000 MILES AND AGAIN AT 60,000 MILES, THE DRIVER'S DOOR COULD ONLY BE OPENED BY PULLING ON THE INSIDE DOOR HANDLE MULTIPLE TIMES OR OPENING THE WINDOW & USING THE OUTSIDE HANDLE. THE ISSUE APPEARS TO BE A CABLE THAT COMES OFF A PULLEY IN THE OPENING MECHANISM. THE DEALER REPLACED THE CABLE IN ITS PROPER POSITION; THE FIX LASTED ABOUT 2 YEARS BEFORE RE-OCCURRING CAUSING THE CAR TO FAIL STATE SAFETY INSPECTION. THIS IS A PROBLEM KNOWN TO MINI/BMW AND IS REPORTED IN MANY ONLINE MINI COOPER FORUMS. *TT

Steering
Filed Jul 15, 201150,000 milesVT

LOSS OF POWER STEERING ASSIST WHILE DRIVING MAKING IT DIFFICULT TO STEER THE CAR. AT TIMES, THERE WOULD BE NO POWER STEERING ASSIST; RESTARTING THE CAR WOULD SOLVE THE ISSUE. ULTIMATELY, THE ISSUE APPEARED TO BE A BUILT-IN ELECTRICAL RELAY IN THE ELECTRIC POWER STEERING PUMP THAT STICKS. ONLY REPLACEMENT OPTION WAS TO REPLACE THE ENTIRE PUMP. *TT

Steering
Filed Jul 13, 2011121,000 miles00

I AM WRITING TO COMPLAIN ABOUT MY 2004 MINI COOPER S POWER STEERING PUMP FAILURE. I HAVE DONE HOURS OF RESEARCH ON THE INTERNET AND HAVE CONTACTED HALF A DOZEN MINI DEALERSHIPS TO FIND OUT, THIS IS A RECURRING PROBLEM (ON 2001-2005 MODELS) AND CAN BE VERY DANGEROUS. THERE IS NO WARNING (CHECK ENGINE LIGHT) WHEN THIS PART GOES DEFECTIVE, SO BASICALLY WHILE DRIVING THE POWER STEERING JUST SHUTS OFF LEAVING ABOUT 30LBS OF PRESSURE TO TURN THE STEERING WHEEL. GOOD THING I AM A STRONG MALE, BECAUSE I WAS ABLE TO STOP THE CAR ON THE SIDE OF THE ROAD FOR ASSISTANCE. BY NO MEANS AM I SEXIST, BUT BELIEVE ME THIS CAR IS REALLY HARD TO MANEUVER WITHOUT POWER STEERING ASSISTANCE. THE COST OF REPAIRS RANGES FROM $1000-$1500 ($800 JUST FOR THE PUMP), PLUS $200 FOR HAVING THE CAR TOWED TO THE NEAREST GARAGE. I BELIEVE SOMETHING SHOULD BE DONE ABOUT THIS ISSUE BEFORE THERE ARE SOME SERIOUS INJURIES OR EVEN DEATHS. *TR

Steering
Filed Jul 8, 201195,800 milesIN

I WAS DRIVING ON I-65 AT 62 MPH. RIGHT AS I APPROACHED THE ON RAMP TO I-265, THE POWER STEERING FAILED. I ALMOST DID NOT GET THE WHEEL TURNED IN TIME TO MAKE THE CURVE. I HAD NO WARNING. *TR

Steering
Filed Jul 8, 201172,342 milesWI

WHILE LEAVING A SHOPPING CENTER MY POWER STEERING FAILED. I WAS ABOUT 15 MILES FROM HOME AND I VERY CAUTIOUSLY PROCEEDED HOME. WHAT CONCERNS ME IS THERE IS EXTENSIVE EVIDENCE THAT THIS IS A RECURRING PROBLEM WITH THE 2003-2006 MINI COOPER. SOME HAVE NARROWLY ESCAPED INJURY. *TR

Steering
Filed Jul 5, 201164,321 milesWA

THE POWER STEERING FAILS ON THE CAR. IT HAS HAPPENED MULTIPLE TIMES. IT CAN HAPPEN WHEN YOU FIRST START THE CAR, OR IT CAN HAPPEN AFTERYOU HAVE BEEN DRIVING FOR SOME TIME. ALL OF THE SUDDEN YOU LOSE YOUR POWER STEERING AND IT IS VERY DIFFICULT TO STEER WITHOUT THE POWER STEERING. I AM A FEMALE AND I HAVE TO USE BOTH ARMS TO GET THE CAR TO TURN WITHOUT THE POWER STEERING. I AM AFRAID THAT THE POWER STEERING IS GOING TO GO OUT AT A BAD TIME AND I WON'T BE ABLE TO GET THE CAR TO TURN QUICK ENOUGH AND I COULD CAUSE AN ACCIDENT.

Steering
Filed Jun 30, 201187,000 milesMD

I HAVE LOST THE POWER STEERING IN MY 2004 MINI COOPER S AT LEAST TEN TIMES WITHIN THE LAST MONTH. ON EACH OCCASION THE POWER STEERING WAS ABSENT WHEN THE CAR WAS STARTED. AFTER SHUTTING DOWN THE CAR AND RESTARTING, THE POWER STEERING CAME BACK. I TOOK THE CAR TO THE DEALERSHIP TO GET THIS FIXED, AND THEY SAID THAT THE POWER STEERING WAS NOT GETTING ENOUGH ELECTRICAL POWER AND REPLACED MY BATTERY. HOWEVER, AFTER LEAVING THE DEALERSHIP AND WHILE PARKING, THE POWER STEERING FAILED, AGAIN. AFTER RESTARTING THE CAR TWO TIMES, THE POWER STEERING CAME BACK ON. I WILL BE RETURNING TO THE DEALERSHIP THIS EVENING. *TR

Steering
Filed Jun 27, 2011178,655 milesIN

POWER STEERING FAILED WHILE DRIVING CAR, CAUSING VEHICLE TO BECOME MUCH HARDER TO STEER, NEARLY CAUSING ACCIDENT. *TR

Steering
Filed Jun 8, 201137,854 milesCA

TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS PULLED OVER AND SHUT OFF. UPON RESTART, THE VEHICLE MOMENTARILY OPERATED AS NORMAL BEFORE THE FAILURE RECURRED. THE VEHICLE WAS TAKEN HOME AND PARKED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 37,854.

Steering
Filed Jun 8, 201180,000 milesAZ

FAILURE OF POWER STEERING SYSTEM IN 2004 MINI COOPER S. VEHICLE PERFORMED FINE THE NIGHT BEFORE, THEN THE POWER STEERING WASN'T WORKING THE NEXT MORNING. THIS IS THE THIRD INSTANCE OF THE PROBLEM I HAVE ENCOUNTERED. THE DEALER SAID IT WAS AN ELECTRICAL PROBLEM, AND THE BEST THING TO DO WAS RESTART THE CAR AND MAYBE THE COMPUTER WOULD RESET ITSELF. THAT WORKED THE PREVIOUS 2 TIMES, BUT NOT THIS TIME. NOW I'M OUT OF THE WARRANTY PERIOD... *TR

Electrical System
Filed May 27, 2011112,000 milesCA

POWER STEERING FAILS. ON MULTIPLE OCCASIONS THE POWER STEERING HAS FAILED, BOTH WHILE DRIVING AS WELL AS AFTER JUST STARTING THE CAR. THE PROBLEM IS INTERMITTENT AND I SEE NO PATTERN TO IT'S OCCURRENCE. TYPICALLY IT IS REMEDIED BY TURNING OFF THE CAR AND RE-STARTING. THERE HAS BEEN A FEW OCCASIONS WHERE IT WILL SPUTTER IN AND OUT BEFORE IT GOES OUT COMPLETELY BUT THE MOST COMMON OCCURRENCE IS WHEN I START THE CAR, THERE'S IS NO POWER STEERING.

Steering
Filed May 25, 201120,000 milesCA

POWER STEERING FAILURE WHILE DRIVING VEHICLE. FAILURE OCCURS WITHOUT WARNING, REQUIRING AN EXTREME EFFORT TO TURN STEERING WHEEL OR MAINTAIN WHEEL POSITION IF FAILURE OCCURS WHILE MANEUVERING ON A CURVED SECTION OF HIGHWAY. FAILURES BEGAN AS WARRANTY EXPIRED, AND IS NOW PERMANENT. BMW SERVICE REPRESENTATIVES WERE FAMILIAR WITH PROBLEM, STATING THAT THE CAUSE WAS FAILURE OF THE ELECTRO-HYDRAULIC POWER STEERING PUMP, A NON-REPAIRABLE PART. BMW HAD THE PART IN STOCK, AND WITH INSTALLATION, GAVE AN ESTIMATE EXCEEDING $600.00 TO REPLACE PUMP. DUE TO THE COST, I HAVE NOT HAD THE REPAIR DONE. *TR

Steering
Filed May 21, 201185,000 milesTX

THE VEHICLE INTERMITTENTLY LOOSES POWER STEERING, MAKING IT DIFFICULT TO STEER. THE POWER ASSIST CUTS OUT INTERMITTENTLY, AND WILL OCCASIONALLY COME BACK WHILE THE VEHICLE IS IN MOTION, THOUGH MORE OFTEN IT BEGINS WORKING THE NEXT TIME THE CAR IS STARTED. THE FREQUENCY IS VARIABLE - IT GOES MONTHS WITHOUT A PROBLEM AND THEN MAY HAVE THE PROBLEM FOR SEVERAL CONSECUTIVE DAYS. *TR

Steering
Filed May 18, 201165,000 milesWA

MINI COOPER S 2004- POWER STEERING FAILURE, GOING IN AND OUT, EXTREMELY DIFFICULT TO NAVIGATE THE VEHICLE AROUND CORNERS AND DISTURBING TO SAY THE LEAST. HAVE NOT TAKEN IT TO THE DEALERSHIP YET, APPARENTLY THIS IS A 'COMMON' PROBLEM ON MINI COOPERS OF THIS MANUFACTURING PERIOD, ACCORDING TO THE SERVICE DEPARTMENT REPRESENTATIVE AT THE LOCAL DEALERSHIP. I'M AFRAID THAT IF THIS HAPPENS WHEN I'M DRIVING AT A CRUCIAL MOMENT THAT IT WILL LEAD TO AN ACCIDENT. ALSO CONCERNED THAT THE COST OF REPAIR (THE CAR IS NOT UNDER WARRANTY ANY MORE) WILL BE MORE THAN I CAN BEAR AS FAR AS COST. THIS DOES NOT SEEM LIKE A COST THAT SHOULD BE BURDENED BY THE OWNER, IT IS AN ISSUE OF SAFETY AND SHOULD BE A MAJOR CONCERN OF THE AUTO MANUFACTURER. *TR

Steering
Filed May 18, 201184,000 milesNC

MAY 17TH WHILE TURNING LEFT AT AN INTERSECTION WAS TAKEN BY SURPRISE AT THE EFFORT SUDDENLY NEEDED TO TURN MY VEHICLE, CAUSING ME TO GO WIDER THAN NEEDED. NEARLY HIT ANOTHER MOTORIST TURNING LEFT IN OTHER DIRECTION. STOPPED TO CHECK FOR LOW FLUID LEVEL AND FOUND NO DEFICIENCIES. WAS ABLE TO MAKE IT HOME WHERE I WILL PARK THE CAR INDEFINITELY. *TR

Steering
Filed May 12, 201129,000 milesNY

POWER STEERING PUMP FAILURE. *TR

Steering
Filed May 11, 201160,000 milesNY

POWER STEERING IS NOT RELIABLE; SOMETIMES WORKS, AND SOMETIME DOES NOT. CONSEQUENTLY IT CAUSES DANGEROUS SITUATIONS PARTICULARLY IN SLIPPERY CONDITIONS. INITIALLY THE PROBLEM WAS BARELY NOTICEABLE. WHEN CONSULTED, MINI SERVICE STATED THAT THIS IS NOT A FAULT BUT A CHARACTERISTIC OF THE MINI. WITH TIME THE STEERING GOT PROGRESSIVELY LESS PREDICTABLE. AND, THE PROBLEM WAS RECTIFIED ABOUT TWO YEARS AGO WITH REPLACEMENT OF THE POWER STEERING POMP. ONE YEAR LATER, THE UNPREDICTABLE LOSS OF POWER STEERING RETURNED AGAIN (SPORADICALLY), AND NOW COME (PERMANENT) FUTURE OF DRIVING. *TR

Steering
Filed May 10, 2011100,000 milesNJ

DROVE 70 MI FROM MILLTOWN, NJ TO VALHALLA, NY ON APRIL 26. POWER STEERING STOPPED FUNCTIONING UPON ARRIVAL. TURNING OFF AND RESTARTING ENGINE REMEDIED THE PROBLEM. ON RETURN TRIP, FAILURE OCCURRED JUST PAST ESSEX TOLLS ON GARDEN STATE - ABOUT HALF WAY TO RETURN DESTINATION. CHECKED AND TOPPED FLUID. THE STEERING FAILS REGULARLY ACCORDING TO THIS PATTERN. IT APPEARS THAT POWER STEERING PUMP COOLING FAN HAS STOPPED WORKING. I WILL REPLACE FAN. IF THIS DOES NOT REMEDY THE SITUATION, I WILL REPLACE THE POWER STEERING PUMP. I WILL RETAIN THE OLD PARTS. *TR

Steering
Filed May 8, 2011108,000 milesVA

COMPLETE LOSS OF POWER STEERING IMMEDIATELY AFTER STARTING VEHICLE. THIS IS MUCH HARDER TO STEER THAN A CAR WHICH NEVER HAD POWER STEERING TO BEGIN WITH. ALMOST IMPOSSIBLE TO TURN THE WHEEL. *TR

Steering
Filed May 7, 201184,000 milesVT

WAS DRIVING MY SON HOME FROM A SOCCER TOURNAMENT, TRAVELING ABOUT 70 MPH, WHEN THE STEERING FAILED-I COULD ONLY TURN THE STEERING WHEEL ABOUT 1" IN EACH DIRECTION. TERRIFYING. THE PROBLEM PERSISTS, AND THE CAR IS UNSAFE TO DRIVE-I'LL PROBABLY NEED TO TOW IT TO THE MECHANIC. *TR

Air Bags
Filed May 6, 20115,000 milesCA

2004 MINI COOPER S AIR BAG LIGHT CAME ON FOR NO REASON. DEALER WANTS $1000 TO FIX. *TR

Steering
Filed Apr 26, 2011150,000 milesMD

LOST POWER STEERING INTERMITTENTLY LAST MONTH WHILE DRIVING AND NOW THE FAN STAYS ON AND RUNS THE ENGINE TILL THE BATTERY IS DEAD. I NEED TO HAVE IT JUMPED EVERYTIME I WANT TO DRIVE IT. MINI STATED THEY WILL NOT REPLACE IT FOR FREE "THEY DON'T CARE IF THERE IS AN INVESTIGATION, UNIT WERE ORDERED TO FIX IT THE COST IS ON THE CUSTOMER" *TR

Steering
Filed Apr 25, 201174,000 milesNH

2004 MINI COOPER S POWER STEERING FAILED ON I93 SOUTH ON MY WAY TO WORK IN BOSTON WITHOUT ANY WARNING , SPEED ABOUT 80 AT 4:00AM ON THE MORNING OF 4/25/2011. MADE IT TO WORK HAD CAR TAKEN IN FOR SERVICE AT MINI OF PEABODY MA THE SAME DAY AND WAS CHARGED $1180.00 DOLLARS TO REPLACE STEERING PUMP. TWO WEEKS PRIOR ON 4/8/2011 AT THE SAME DEALER AT THEIR RECOMMENDATION REPLACED STEERING FAN AND RETURN HOSE AS A PRECAUTION DURING ROUTINE MAINTENANCE CHARGED 500.00 DOLLARS. FRIDAY 4/22/2011 CAR WAS AT SAME DEALER TO HAVE THE CATALYTIC CONVERTER REPLACED FOLLOWED BY THEIR USUAL TEST DRIVE , THERE WAS NO MENTION OF ANY STEERING PROBLEM AT THAT TIME NOR DID I EXPERIENCE ANY PROBLEM WITH THE STEERING ON MY WAY BACK HOME AFTER REPAIR. MY CONCERN IS IF THIS HAD HAPPENED WITH OUT WARNING ON AN OFF RAMP OR WHEN MY WIFE OR DAUGHTER WERE DRIVING THE OUT COME COULD HAVE BEEN MUCH DIFFERENT. I PAID AN EXTRA 60.00 DOLLARS TO KEEP THE OLD PUMP. *TR

Steering
Filed Apr 20, 201179,000 milesAZ

I HAVE A 2004 MINI COOPER S WITH APPROX 80K MILES. THE POWER STEERING RANDOMLY AND INTERMITTENTLY FAILS TO WORK. THIS PROBLEM HAS OCCURRED APPROXIMATELY SIX TIMES DURING THE LAST TWO MONTHS. I INTEND TO REPLACE THE POWER STEERING PUMP, BUT AM TOLD THAT THIS MAY HAPPEN AGAIN, EVEN WITH REPLACED PUMP. *TR

Steering
Filed Apr 12, 201170,000 milesCA

TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT WAS DRIVING 40 MPH WHEN THE POWER STEERING MALFUNCTIONED AND THE VEHICLE BECAME EXTREMELY DIFFICULT TO STEER. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHERE HE WAS ADVISED THAT THE POWER STEERING PUMP AND THE RACK OF THE RACK AND PINION WOULD NEED REPLACING. THE MECHANIC REPLACED BOTH THE RACK AND POWER STEERING PUMP. THE FAILURE MILEAGE WAS 70,000.

Steering
Filed Apr 9, 2011104,200 milesMN

ACUTE LOSS OF POWER STEERING IN MY 2004 MINI COOPER S. I WAS DRIVING NORMALLY AND WAS PULLING ONTO THE INTERSTATE WHEN THE STEERING BECAME VERY DIFFICULT. I WAS ABLE TO CONTINUE TO STEER THE VEHICLE BUT IT REQUIRED A GREAT DEAL OF EFFORT. I'VE BEEN TOLD BY MY MECHANIC THAT IT DOESN'T INVOLVE THE FAILURE OF THE POWER STEERING PUMP FAN...THE FAN HAS BEEN TESTED AND IS WORKING OK. THE COST FOR THE REPAIR IS GOING TO BE APPROXIMATELY $1160. MY MECHANIC HAS TOLD ME THAT FAILURE OF THE P. S. PUMP IN THIS YEAR AND MODEL MINI COOPER IS COMMON. *TR

Steering
Filed Apr 7, 201190,982 milesAZ

FOR THE PAST YEAR, MY MINI COOPER S HAS HAD SEVERAL SUDDEN POWER LOSSES IN THE POWER STEERING, RESULTING IN THE CAR BECOMING DIFFICULT TO CONTROL. IT HAS BEEN LOOKED AT BY A MINI SERVICE DEPARTMENT, WHO KNEW ABOUT THE PROBLEM, BUT DID NOT INFORM ME. MY WARRANTY WAS CALLED IN, AND THEY DID NOT AUTHORIZE ITS REPAIR EITHER. I LIVE IN A REMOTE AREA, WITH A DRIVING NEED FOR 3-4 HOURS FOR MEDICAL CARE. THIS DRIVE IS THROUGH CANYONS AND OVER MOUNTAINS, SO THE LOSS OF STEERING CONTROL IS IN NO WAY AN OPTION, AND MAY ALSO RESULT IN AN ACCIDENT CAUSING INJURY OR WORSE, DEATH. I HAVE DOCUMENTATION THAT THE COMPLAINT WAS MADE TO MINI BY ME, AND YESTERDAY, RECEIVED CONFIRMATION THAT THEY DID, IN FACT, KNOW ABOUT THE PROBLEM. *TR

Steering › Hydraulic Power Assist › Pump
Filed Apr 7, 201157,000 milesWA

2004 MINI COOPER S. CONSUMER IS SEEKING REIMBURSEMENT FOR THE REPLACEMENT OF THE POWER STEERING PUMP. *TR

Steering
Filed Mar 29, 201165,000 milesAZ

WHILE DRIVING MY 2004 MINI COOPER S THE POWER ASSISTED STEERING SEEMS TO QUIT WORKING. THIS HAS HAPPENED IN THE PAST AND THEN THE POWER ASSIST BEGINS WORKING ON ITS OWN AND MAY WORK FOR QUITE A WHILE THEN UNEXPECTEDLY WILL STOP WORKING AGAIN. WHEN THIS HAPPENS THE STEERING BECOMES VERY DIFFICULT AND REQUIRES A GREAT DEAL OF EXTRA EFFORT TO TURN. MANY TIMES IT ONLY STOPS WORKING FOR ONE OR TWO TURNS THEN THE POWER ASSIST PUMP BEGINS WORKING AGAIN. IN THE FALL OF 2010 I HAD TO INSTALL A POWER STEERING PUMP "COOLING FAN" BECAUSE IT FAILED BUT THE PUMP CONTINUES TO INTERMITTENTLY STOP WORKING.

Steering
Filed Mar 25, 2011105,683 milesPA

TL* THE CONTACT OWNS A 2004 MINI COOPER S. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL BECAME VERY STIFF AND DIFFICULT TO TURN. THE CONTACT ALSO STATED THAT THE STEERING WHEEL WAS STUCK IN A PARTIALLY TURNED POSITION BUT THE VEHICLE CONTINUED TO DRIVE STRAIGHT FORWARD. THE VEHICLE WAS TOWED TO THE CONTACTS PLACE OF RESIDENCE AND WAS NEITHER DIAGNOSED NOR REPAIRED FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 105,683.

Steering
Filed Mar 18, 201195,000 milesOR

@ APPROXIMATELY 85K MILES POWER STEERING FAILURE INTERMITTENTLY BECAME AN ISSUE ON 2004 MINI COOPER S. @ 95K MILES POWER STEERING BECAME COMPLETE FAILURE. *TR

Steering
Filed Mar 17, 201178,000 milesNJ

POWER STEERING GOT TIGHTER AND TIGHTER MAKING IT REALLY HARD TO TURN IN SMALL CORNERS (WHICH ARE EVERYWHERE IN BIG CITIES). IT TURNS OUT THE BE A WELL-KNOWN ISSUE WHICH IS POWER STEERING FLUID LEAK. IT ALMOST GOT ME INTO ACCIDENTS/PROPERTY DAMAGE DUE TO TIGHT STEERING. *TR

Steering
Filed Mar 2, 201179,000 milesCO

POWER STEERING PUMP FAILED TO WORK, IT WORKED OFF AND ON FOR A SHORT PERIOD. I AM IN THE PROCESS OF REPLACING IT. *TR

Steering
Filed Feb 28, 201142,000 milesVA

I OWN A 2004 MINI COOPER S AND LOST THE POWER STEERING WHILE DRIVING ON THE HIGHWAY. THERE WERE NO LEAKS DETECTED BUT THE PS CANISTER WAS EMPTY. THE MINI WAS PURCHASED NEW FROM CROWN MINI IN RICHMOND, VA. WE ARE THE ONLY OWNERS OF THE MINI. MY WIFE IS AFRAID TO DRIVE THE MINI NOW AND WE WANTED TO REPORT THE PROBLEM AS SOON AS POSSIBLE. I HAVE RECEIVED NO HELP FROM MINI AFTER SENDING THEM AN EMAIL AND CALLING THEM. *TR

Steering
Filed Feb 22, 2011109,000 milesCA

TL*THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, HE SUDDENLY HAD A LOSS OF POWER STEERING WITH OUT ANY WARNING. THE STEERING BECAME VERY DIFFICULT TO MANEUVER AFTER THE FAILURE. HE WAS ABLE TO CONTINUE DRIVING AFTER RESTARTING THE VEHICLE. THE VEHICLE WAS NOT INSPECTED BY A DEALER AND IT WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THERE WAS A TSB BUT NO RELATED RECALLS. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 109,000. UPDATED 04/15/11*LJ

Steering
Filed Feb 19, 201155,000 milesSD

FAILED COMPONENT 1: LOWER CONTROL ARM BUSHINGS DIAGNOSED AT DEALERSHIP AS BAD AND OIL LEAK IS DUE TO FAULTY O RING. FAILED COMPONENT 2: POWER STEERING TOTAL FAILURE. DEALER STATED THIS WAS DUE TO POOR DESIGN OF STEERING PUMP FAN (POOR PLACEMENT OF THE FAN). DEALER STATED THERE WAS A POSSIBLE RECALL REGARDING POWER STEERING FAILURE DUE TO THIS POOR DESIGN POSSIBLY PENDING. WORK TO REPAIR THESE FAILED COMPONENTS HAS NOT BEEN COMPLETED PENDING A DEALER RECALL. THE CAR IS NOT DRIVABLE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 Mini Cooper S → · Every Cooper S year → · How the figures are calculated →