2007 Mercury Milan

Do not drive

Owners filed 434 complaints about this vehicle with federal regulators, most often about the airbags. It has been recalled 5 times.

Not among the Mercury Milan years to avoid. Which Mercury Milan years to avoid →

When it fails
020k40k60k90k120k200k
89,500 milesMedian miles at failure

219 complaints record an odometer reading. Failures cluster around 120,000–150,000 miles.

Most common 2007 Mercury Milan problems

227 of the 434 complaints (52%) are about the airbags.

ComponentReportsCrashesFiresInjuries
Air Bags · airbags225
606
Service Brakes · brakes104
400
Vehicle Speed Control · throttle and acceleration11
202
Service Brakes, Hydraulic · brakes11
000
Power Train · transmission10
000
Structure › Body · body and frame9
100
Engine8
010
Tires7
000
Electrical System6
010
Unknown or Other5
000

2007 Mercury Milan airbags problems

52% of all complaints

227 of the 434 complaints are about the airbags. This is what owners describe:

  • shows an airbag warning light6% · 14
  • sets off warning lights on the dash4% · 9

Share of the 227 airbags complaints whose text describes each symptom. One complaint can describe several.

Typical mileage
94,000 mi
median of 42 reports
Peak year of filing
2017
119 airbags complaints that year
Crashes · fires · injuries
7 · 0 · 7
in these complaints
“Airbags have been out of service for at least two years (warning airbag light on dash) . Passenger airbag replaced under recall about one year ago. Ford tech told me passenger sensor faulty . Feel at risk whenever I drive . In the process of repairing . Just the sensor costs $250”
Owner complaint, filed Feb 7, 2020 at 100,000 miles
“"takata recall" my airbag light for the passenger side is on and I have contacted kindle FORD several times to see if the part was in and they said no. Its on back order and they put me on a wait list. I still have not heard anything and its been over a year.”
Owner complaint, filed Nov 16, 2017

Complaints and recalls over time

By year of filing
2007: 1 complaints, 0 about the airbags'072008: 8 complaints, 1 about the airbags2009: 5 complaints, 0 about the airbags'092010: 7 complaints, 0 about the airbags2011: 6 complaints, 0 about the airbags'112012: 8 complaints, 1 about the airbags2013: 11 complaints, 1 about the airbags'132014: 21 complaints, 7 about the airbags2015: 19 complaints, 3 about the airbags'152016: 63 complaints, 29 about the airbags2017: 152 complaints, 119 about the airbags'172018: 76 complaints, 53 about the airbags2019: 15 complaints, 3 about the airbags'192020: 15 complaints, 4 about the airbags2021: 17 complaints, 4 about the airbags'212022: 7 complaints, 1 about the airbags2023: 3 complaints, 1 about the airbags'23Recall 14E028000 (equipment)Recall 16V384000 (airbags)Recall 17V024000 (airbags)Recall 19V904000 (brakes)Recall 21V158000 (airbags)NHTSA investigation EA18002NHTSA investigation PE16017NHTSA investigation EA12009NHTSA investigation PE08060
All complaintsAbout the airbagsRecall (red: the airbags)NHTSA investigation opened

Complaints about the 2007 Milan peaked in 2017, with 152 filed that year. Owners had filed 13 complaints about the airbags before the first recall that covers it, 16V384000 in May 2016; 214 more have come in since. In 2023 owners filed 3 so far.

5 safety recalls

Part 573 reports
Air Bags › Frontal › Driver Side › Inflator Module21V158000
Filed Mar 10, 20212,602,668 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy. Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module19V904000
Filed Dec 18, 2019600,166 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.

Risk. If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.

Remedy. Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.

Air Bags › Frontal › Passenger Side › Inflator Module17V024000Do not drive
Filed Jan 10, 2017654,695 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy. Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

Air Bags › Frontal › Passenger Side › Inflator Module16V384000Do not drive
Filed May 31, 20161,892,343 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy. Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

Equipment14E028000
Filed May 29, 201482,579 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.

Risk. The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.

Remedy. Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.

All 5 campaigns on file, newest first.

NHTSA investigations

Office of Defects Investigation

Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 4 name the 2007 Milan.

Extended Braking DistanceEngineering analysis EA18002Closed
Opened Apr 18, 2018Closed Jan 15, 2021Led to recall 19V904000brakes

On April 18, 2018, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 18-002 to investigate reports of braking concerns in model year (MY) 2006-12 Ford Fusion and Lincoln MKZ, and MY 2006-11 Mercury Milan vehicles manufactured with Continental Automotive System?s ABS hydraulic control units (HCUs). Complainants report that after an ABS braking event (initiated by slippery or uneven surfaces) the brake pedal moved towards the floor and the vehicle stopping distance increased beyond driver expectations.Inside the HCU are four hydraulic normally closed (NC) valves with …

Extended Braking DistancePreliminary evaluation PE16017Closed
Opened Dec 20, 2016Closed May 4, 2018brakes

On December 20, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 16-017 to investigate reports of braking concerns in model year 2007 through 2009 Ford Fusion and Mercury Milan vehicles.Complainants report that after an ABS braking event (caused by braking on a slippery or uneven surface) the brake pedal moved towards the floor and the distance in which the vehicle stopped increased beyond what was expected by the driver.The cause of the problem appears to be the Antilock Braking System (ABS) Hydraulic Control Unit (HCU), a component manufactured for Ford by …

Floor mat interference with acceleratorEngineering analysis EA12009Closed
Opened Dec 12, 2012Closed Jun 12, 2014throttle and acceleration

On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated …

TIRE VALVE CRACKINGPreliminary evaluation PE08060Closed
Opened Oct 14, 2008Closed Apr 9, 2009tires

On october 14, 2008, odi opened pe08-060 to investigate allegations of cracked and leaking snap-in tire valves in model year (my) 2007 vehicles manufactured by FORD motor company.the valves were supplied to FORD by topseal auto-parts, a subsidiary of the shanghai baolong automotive corporation in china.valves made by topseal for aftermarket sale were the subject of two recent safety recalls by tech international (08t-018) and dill air controls (08t-028), the latter of which was investigated by odi in pe08-036 and ea08-022.the defect conditions addressed by the aftermarket tire valve recalls …

Technical service bulletins

16 on file

Repair instructions the manufacturer sent its dealers for the 2007 Milan. Not recalls: the fix is usually free only while the car is under warranty.

airbags 4transmission 4engine 3brakes 1electrical system 1steering 1seats 1
22B05 S1Service Bulletin/Repair InstructionsJul 27, 2023airbags

Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion and MKZ/Zephyr, 2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles Driver & Passenger Airbag Module Quality Control Inspection REASON FOR THIS SUPPLEMENT Updated Ranger Technical Information to include images of a pass and fail airbag inflator inspection for 2007-2011 model years.

22B05Service Bulletin/Repair InstructionsMar 28, 2022airbags

Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion & MKZ/Zephyr, 2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles Driver & Passenger Airbag Module Quality Control Inspection: Ford Motor Company has determined that some vehicles claimed by dealers as repaired under Takata Airbag Safety Recalls 15S21, 17S42, 18S02, 19S01, and 21S12 …

17B23-S1Service Bulletin/Repair InstructionsJan 8, 2018airbags

Certain 2006-2008 Model Year Fusion and Milan, 2006 Zephyr, 2007-2008 MKZ and 2007-2008 Edge, MKX and Ranger Vehicles - Driver Airbag Inflator Replacement

17B23-S1Service Bulletin/Repair InstructionsJan 8, 2018airbags

Certain 2006-2008 Model Year Fusion and Milan, 2006 Zephyr, 2007-2008 MKZ and 2007-2008 Edge, MKX and Ranger Vehicles - Driver Airbag Inflator Replacement

Crash test ratings

NHTSA 5-star safety ratings
Version testedOverallFrontalSideRolloverRollover risk
2007 Mercury Milan 4-DR. w/SAB———★★★★★9.2%

New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.

What owners reported

Newest filings
Service Brakes, Hydraulic
Filed Jun 20, 202367,000 milesOH

The contact owns a 2007 Mercury Milan. The contact stated that she became aware that the VIN was included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer, where the braking system was flushed with DOT 4 fluid, and a new brake fluid reservoir cap was installed; however, the contact stated while driving 20 MPH, the brake pedal was depressed but went down to the floorboard and failed to respond. There was no warning light illuminated. The contact stated that she engaged the electronic parking brake, and the vehicle stopped. The contact stated that the failure reoccurred while driving, and there was a stopping distance delay. The vehicle was taken to an independent mechanic, where the brakes were replaced; however, the failure persisted. The vehicle was taken back to the independent mechanic, where it was diagnosed that the ABS module had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to the recall. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 67,000.

Vehicle Speed Control
Filed May 6, 2023NJ

The wrench light came on in the car and my OBD sensor will not pick up a code on what it could be. I was driving it yesterday to merge onto a highway when suddenly I couldn’t pass 15 mph and was stuck witch cars beeping and zooming around me. I had to shut the car off wait and turn it back on. The amount of complaints I’ve seen about the same exact issue happening to people in the same exact car is ridiculous to not be a recall. I am almost certain it’s a throttle bottle issue. This needs to be looked into and investigated before ford comes across a lawsuit.

Air Bags
Filed Feb 9, 2023140,000 milesKS

The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA Campaign Numbers: 19V904000 (Service Brakes, Hydraulics) and 21V158000 (Air Bags) however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact stated the brakes had failed to function as needed. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 140,000.

Service Brakes
Filed Dec 29, 2022TN

Brake pedal going almost to the floor once, then later did so again and almost didn’t stop, almost crashed.

Service Brakes
Filed Dec 29, 2022TN

Brakes going to the floor twice, almost unable to stop the second time - almost crashed. This vehicle’s brakes were recalled per Ford. Cleveland Ford dealer in Cleveland TN agreed to fix it, then changed their minds a couple days later and said they weren’t required to fix it because they couldn’t replicate the problem. Mountain View Ford in Chattanooga agreed today to fix it, taking it there tomorrow. We’ll see.

Service Brakes, Hydraulic
Filed Nov 18, 2022NY

The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Service Brakes, Hydraulic
Filed Sep 28, 2022130,000 milesTN

The contact owns a 2007 Mercury Milan. The contact stated while pulling out of the driveway, the contact depressed the brake pedal because of an oncoming vehicle however, the vehicle failed to stop as needed. The contact pumped the brake pedal and the vehicle stopped in the middle of the road. The vehicle was taken to the local dealer and the contact was informed that the vehicle had passed the hydraulic control unit (HCU) test and had not experienced the failure listed in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) and that no failure was found. The manufacturer was contacted and made aware of the failure. The contact was then referred to the NHTSA Hotline to file a complaint. The failure mileage was 130,000.

Service Brakes
Filed Sep 16, 2022MI

I am here to report a complaint as to Lasco Ford Lasco Ford on 2525 Owen Road Fenton, MI 48430 holding my daughter's vehicle for several days to fix 2 recalls. She is 19 and they seem to be trying to take advantage of her in telling her other things that need repair rather than just fixing the recalls. Now they are saying she needs to pay a diagnostic fee to get her car back now that she will not spend the $1000 to repair everything, they say she needs.

Visibility/Wiper
Filed Apr 30, 2022MI

Rear windshield tint has hundreds of bubbles, making it impossible to see especially when dark. Theres been many instances where I have not been able to use my car when it’s dark because of the danger. And if it’s raining, I have absolutely no visibility. There’s no words to accurately describe how dangerous this is. I can’t back out of anywhere. The pictures will speak for themselves.

Air Bags
Filed Mar 16, 2022MO

I was sent an IMPORTANT SAFETY RECALL April 2021. The problem has never been fixed, and it's been almost a year since it was issued, and no parts are in to fix it?

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Aug 21, 2021OR

We got the recall letter for the 19S54 anti brake Hydrolic Control Unit. We took my 2007 Milan and they did the text and replaced the cap for the brake fluid. They did the test and said it past on June 26, 2021. On July 2, 2021 I had no brakes. I had it towed to the ford dealer in Forest Grove Oregon. The Manager of service Jeff said the hydrolic control unit failed. He let Ford Corporate know and gave him info. He asked for a work order number so he could order the part. Corporate has never gotten back to him. My husband has called corporate 2 times and the 2 different ladies we spoke with said they find it odd that this is being a problem. The second lady we spoke with tried to get us a manager on the line to speak to. None of them answered their phones. She called Jeff at our for dealer and told him she could not get a manager to answer their phones or email. She told us someone would get back to us. The second call was on Aug 12. How do we get this take care of?

Service Brakes, Hydraulic
Filed Aug 12, 2021TX

The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Unknown or Other
Filed Aug 4, 2021NC

The car will lose speed and I have to try to get off the highway with out being slammed by other vehicles it is extremely dangerous and I have seen lots of people are having the same problem PLEASE FIX THIS PROBLEM BEFORE WE GET KILLED

Air Bags
Filed Jul 15, 2021TX

Takata recall. The contact owns a 2007 Mercury Milan. The contact received a recall notification for NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Service Brakes, Hydraulic
Filed Jul 12, 202155,000 milesRI

The contact's wife owns a 2007 Mercury Milan. The contact initially received a notification for NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact then received a notice that the parts were available. The contact had taken the vehicle to the dealer for service however, soon after the repair, the contact experienced the failure. The contact stated that extended brake pedal travel was needed upon depression of brake pedal without warning. The contact had taken the vehicle back to the dealer where they informed him that they found no fault with the vehicle and could not help. The contact then took the vehicle to an independent mechanic who test drove the vehicle and agreed that the brake pedal was defective. The contact had taken the vehicle back to the dealer where two service mechanic had also test driven the vehicle and both confirmed that there was a defect with the brake pedal however, the contact would have to pay for a diagnostic. The manufacturer was notified of the failure and had offered no assistance. The vehicle was not repaired. The failure mileage was approximately 55,000.

Service Brakes, Hydraulic
Filed Jun 28, 2021160,089 milesPA

The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA campaign number: 19V904000 (Service Brakes, Hydraulic) and had the vehicle serviced at a local dealer. Upon picking up the vehicle, the contact stated while stopping the vehicle, the brake pedal traveled to the floor. The contact stated that there was no warning light illuminated. The vehicle was taken back to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was informed of the failure, and the contact filed a complaint. The failure mileage was approximately 160,089.

Air Bags
Filed Apr 28, 2021106,034 milesMO

TWO RECALLS ONE ON DRIVERS AIR BAG. AN ONE ON THE BRAKES! DON'T WANT TO DRIVE BECAUSE LAST TIME THEY TOLD ME TO PARK IT ON THE PASSENGER AIR BAG. RECALL IS FOR THE SAME INJURY OR DEATH! BRAKES R HAVING TO PUSH ALL THE WAY TO THE FLOOR SOMETIMES TO STOP. AFRAID IT WILL ONE TIME NOT STOP ALL TOGETHER. THEY TELL ME THEY CAN DO NOTHING BECAUSE NO PARTS. WHAT'S CAN I DO?

Electrical System
Filed Apr 28, 2021NC

ISSUE WITH DRIVER SEAT POWER SWITCH/MOTOR. DRIVER SEAT ONLY MOVES BACK NOT FORWARD MAKING IT DIFFICULT TO REACH PEDALS.

Service Brakes, Hydraulic
Filed Apr 27, 2021OH

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBER: 21V158000 (AIR BAGS) AND 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. CONSUMER STATED STILL HAVING ISSUES WITH BRAKES AND AIRBAGE LIGHT STILL IS ON.

Air Bags
Filed Apr 23, 2021125,862 milesVA

FORD JUST NOTIFIED ME THAT THERE IS A SAFETY RECALL NOTICE 21S12 / NHTSA RECALL 21V-158 FOR THE DRIVER'S SIDE AIRBAG. THE ANSWER TO "WHAT IS THE RISK?" IS: "IF AN AIRBAG INFLATOR EXPLODES, SHARP METAL FRAGMENTS COULD STRIKE THE DRIVER OR OTHER OCCUPANTS CAUSING SERIOUS INJURY OR DEATH." AND, YET, "FORD HAS NOT ISSUED INSTRUCTIONS TO STOP DRIVING YOUR VEHICLE..." HOWEVER, THEY DO NOT HAVE REPLACEMENT PARTS YET FOR THIS VEHICLE AT THE MECHANIC SHOP THAT I HAVE USED FOR MANY YEARS! MY COMPLAINT IS THAT I AM NOW AFRAID TO DRIVE THIS CAR, MY MAIN SOURCE OF TRANSPORTATION AS A RETIREE WIDOW. IN ADDITION, I AM AT A LOSS AS TO WHY THIS AIRBAG WAS NOT REPLACED WHEN THE PASSENGER SIDE AIRBAG IN THESE VEHICLES WAS REPLACED BACK IN 2018. I AM JUST LUCKY THAT THE AIRBAG WAS NOT DEPLOYED WHEN I HAD A FRONT END COLLISION IN LATE 2012. I AM ASKING THAT THESE PARTS BE MADE AVAILABLE ASAP BECAUSE FRANKLY, I AM DISAPPOINTED IN FORD'S RESPONSE ONCE AGAIN TO THIS VERY SERIOUS SITUATION. THERE IS NO LONGER ANY EXCUSE FOR IT.

Air Bags
Filed Apr 22, 2021VT

MY [XXX] VEHICLE IS UNDER TWO RECALL NOTICES. ONE IS FOR FAULTY BRAKES, THE OTHER FOR A FAULTY DRIVER'S SIDE AIRBAG. I BELIEVE THE NHTSA NEEDS TO CAREFULLY CONSIDER THE CONSEQUENCES OF THIS COMBINATION OF DEFECTS. RIGHT WHEN YOU NEED THE ABS PROTECTION THE SYSTEM COULD FAIL POTENTIALLY CAUSING A CRASH AND AIRBAG DEPLOYMENT. THIS COULD KILL THE DRIVER AND OTHERS IN THE CAR. UNLIKE THE PASSENGER SIDE AIRBAG RECALL, THIS DEADLY COMBINATION RENDERS THE VEHICLE UNSAFE TO DRIVE. RECOMMEND NHTSA ORDER FOMOCO TO PROVIDE SUITABLE ALTERNATE TRANSPORTATION TO AFFECTED CAR OWNERS UNTIL RECALL REPAIRS CAN BE EFFECTED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Service Brakes
Filed Apr 17, 2021FL

MANUFACTURER RECALL NUMBER19S54 NHTSA RECALL NUMBER19V904 LIST 12/2019 AND STILL NO REMEDY AVAILABLE

Service Brakes, Hydraulic
Filed Apr 2, 2021FL

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. MULLINAX FORD OF WEST PALM BEACH (1210 NORTHLAKE BLVD, LAKE PARK, FL 33403) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT

Service Brakes
Filed Jan 20, 2021OH

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION ON NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED NICK MAYER LINCOLN MAYFIELD, 6180 MAYFIELD RD, MAYFIELD HEIGHTS, OH 44124, AND WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PART WILL BE AVAILABLE THE FIRST QUARTER OF 2021. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMED PARTS NOT AVAILABLE.

Service Brakes
Filed Jan 19, 2021160,000 milesIA

I HAVE TO PRESS MY BRAKES EXCESSIVELY TO GET THEM TO WORK AND THIS IS BECOMING A SAFETY ISSUE. RECALL 19S54 WAS ISSUED BACK IN DECEMBER 2019 AND THERE IS STILL NO FIX. I HAVE NOT BEEN IN AN ACCIDENT YET BUT NOW THERE IS SNOW AND ICE AND MAKES IT EVEN MORE DIFFICULT TO STOP.

Service Brakes, Hydraulic
Filed Jan 15, 2021OH

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. DONLEY FORD-LINCOLN OF ASHLAND (1641 CLAREMONT AVE, ASHLAND, OH 44805) AND TEAM FORD (905 BRADY AVE, STEUBENVILLE, OH 43952) WERE CONTACTED BY PHONE AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Jan 5, 202189,000 milesNJ

BRAKES WORK SPORADICALLY. SUBJECT OF NHTSA 19V904 AND FORD RECALL 19S54. WAS SUPPOSED TO BE HANDLED IN FIRST QUARTER OF 2020 BUT I HAVE HEARD NOTHING FROM FORD.

Service Brakes
Filed Oct 26, 2020PA

I HAVE RECEIVED 2 NOTICES FROM FORD DATE 1/2020 AN10/20, EACH ADVISING OF A RECALL REGARDING THE BRAKES. EACH TIME , THE PARTS ARE NOT IN AND I MUST CONTINUE TO DRIVE A VEHICLE THAT IS TOTALLY UNSAFE. SOMETIMES WHEN I HIT THE BRAKES, THE PEDAL GOES STRAIGHT TO THE FLOOR LIKE THERE IS AN AIR POCKET. I AM CONCERNED ABOUT MY SAFETY AND THE SAFETY OF OTHERS SHOULD THESE BRAKES FAIL

Service Brakes, Hydraulic
Filed Oct 14, 2020AL

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Fuel System, Gasoline
Filed Oct 2, 2020100,000 milesMA

TL* THE CONTACT'S SISTER OWNS A 2007 MERCURY MILAN. THE CONTACT'S SISTER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT'S SISTER STATED THAT ON TWO SEPARATE OCCASIONS, THE VEHICLE FAILED TO STOP IN A TIMELY MANNER WHILE DEPRESSING THE BRAKE PEDAL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT'S SISTER TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO REFUSED TO REPAIR THE VEHICLE SINCE THE VEHICLE WAS UNDER RECALL. THE VEHICLE WAS TOWED TO QUIRK FORD (540 SOUTHERN ARTERY, QUINCY, MA 02169) WHERE AN INSPECTION WAS PERFORMED THAT CONFIRMED THAT THE BRAKES WERE DEFECTIVE AS MENTIONED IN THE RECALL. DESPITE THE DIAGNOSIS, THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS NOT AVAILABLE.

Service Brakes, Hydraulic
Filed Sep 30, 202069,000 milesSC

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT CALLED THE STOKES HODGES FORD DEALER LOCATED AT 1850 JEFFERSON DAVIS HWY, GRANITEVILLE, SC 29829, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THERE WAS A GRINDING SOUND COMING FROM THE VEHICLE WHILE REVERSING OUT OF THE GARAGE. ADDITIONALLY, THERE WAS A SMALL LEAK NEAR THE FRONT OF THE VEHICLE. THE DEALER SUGGESTED THAT A DIAGNOSTIC TEST BE PERFORMED HOWEVER, THE CONTACT DECLINED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Sep 8, 202050,000 milesNC

WE HAD A PROBLEM WITH OUR VEHICLE STOPPING IN A SAFE WAY, AS STOPPING WAS DELAYED WHICH ALMOST RESULTED IN A AUTO ACCIDENT. WE TOOK IT TO OUR LOCAL MECHANIC FOR REPAIR AND INSPECTION AS WE WERE CONCERNED THERE WAS AN ISSUE WITH THE SAFETY OF THE BRAKES. OUR MECHANIC NOTIFIED US THERE WAS A RECALL, HOWEVER PARTS WERE NOT AVAILABLE. HE FOUND A USED PART AND REPAIRED THE ISSUE. WE TOOK THE RECEIPT AND RECALL NOTICE TO OUR LOCAL FORD DEALER WHO NOTIFIED THEY COULD NOT REFUND US FOR THE REPAIR UNTIL THE PART WAS AVAILABLE. THE PART IS STILL NOT AVAILABLE. 1/28/20

Air Bags
Filed Sep 7, 2020ME

I NOTICED THIS VEHICLE HAS FOUR DIFFERENT RECALLS ON IT AND I WANT TO CHECK AND SEE IF IT'S IN THE RECORDS THAT THE RECALLS WERE PROPERLY ADDRESSED AND CARRIED OUT ON THIS CAR OR IF IT STILL HASN'T BEEN DONE YET.

Service Brakes
Filed Sep 4, 202079,000 milesTN

CONTINUING PHONE CALL REF.# 326373:(DID NOT HAVE ALL INFORMATION IN FRONT OF ME TO CONTINUE). 12/12/2019 TOOK CAR TO FIRESTONE TIRE AND AUTOMOTIVE AND WANTED THEM TO CHECK MY BRAKES BECAUSE SOMETHING WAS NOT RIGHT WITH THEM. THE PUT NEW BRAKES AND ROTORS ON FRONT AND BACK. PROBLEM WAS CAR WAS HESITANT IN STOPPING, THEN WOULD "GRAB." WHILE DRIVING, IF I HAD TO USE BRAKES, CAR WOULD NOT IMMEDIATELY RESUME SPEED AFTER BRAKES RELEASED. RPM'S GO WAY UP, MPG DROPS TO "0," THEN CAR ACCELERATES. IT IS VERY HESITANT IN PICKING SPEED BACK UP. TWICE I TOOK CAR TO SHOP TO HAVE THEM CHECK IT OUT.(4/13/20 AND 9/1/20) COULD NOT FIND ANYTHING. NO PROBLEM CAME UP ON COMPUTER. NO ENGINE LIGHT. I BELIEVE RECALL #19S54/NHTSA 19V-904 RESPONSIBLE. RECEIVED RECALL NOTICE JANUARY 2020. I HAVE CALLED LOCAL FORD DEALERSHIP TO SEE IF PARTS AVAILABLE TO FIX AND WAS TOLD (ALSO ON WEBSITE) THEY WOULD BE AVAILABLE PROBABLY LAST PART OF FIRST QUARTER OF 2020. NOW LAST PART OF THIRD QUARTER AND NO PARTS. AFRAID CAR WILL "STALL" IN TRAFFIC AND CAUSE ACCIDENT.

Service Brakes
Filed Jun 30, 2020143,750 milesOH

BRAKE FAILURE WHEN TRYING TO STOP AT ANY SPEED INCLUDING CITY OR HIGHWAY. WHEN PUSHING DOWN ON PEDAL TO SLOW DOWN OR STOP THE PEDAL CONTINUES TO GO DOWN TO FLOOR AND FEELS LIKE BRAKE PEDAL PULSES AND MAKES A ODD NOISE LIKE A GURGLING AND AIR LEAKING AND WHEN PUMPED A FEW TIMES THE PEDAL COMES BACK TO NORMAL AND I DONT THINK IT WOULD STOP IF THE VEHICLE WAS NEEDING TO STOP IN A HURRY

Service Brakes
Filed Feb 27, 2020155,000 milesOH

WHILE DRIVING NORMALLY ON HIGHWAY BRAKES FAILED , PEDAL WENT TO FLOOR NO BRAKING . PUMPED BRAKES PEDAL HEIGHT CAME BACK UP AND SEEMED TO WORK NORMALLY AFTER . SCARED TO DEATH , NO CONFIDENCE IN BRAKES . HAPPENED TODAY 2/27/2020 . RECEIVED RECALL NOTICE ON BRAKES LAST WEEK . NEEDS FIXED NOW

Service Brakes
Filed Feb 25, 2020110,000 milesTX

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED WHILE DRIVING AT 30 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT WAS FIRM. THE CONTACT STATED THAT ADDED EFFORT WAS NEEDED TO DEPRESS THE BRAKE PEDAL. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE BRAKE DRUMS NEEDED TO BE REPLACED. THE BRAKE DRUMS AND CALIPERS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

Service Brakes
Filed Feb 24, 2020140,000 milesAR

TL* THE CONTACT OWN A 2007 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED BUT WENT TO THE FLOOR BOARD, WHICH CAUSED THE BRAKING DISTANCE TO BE EXTENDED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Air Bags
Filed Feb 8, 2020AR

THE BREAKS WHEN STOPPING THE CAR CONTINUE TO GO FORD WARD AND SOMETIMES WHEN STOP YOU CAN FEEL AIR PUSHING DOWN LIKE IT DOSES WANT TO STOP.

Air Bags
Filed Feb 7, 2020100,000 milesOH

AIRBAGS HAVE BEEN OUT OF SERVICE FOR AT LEAST TWO YEARS (WARNING AIRBAG LIGHT ON DASH) . PASSENGER AIRBAG REPLACED UNDER RECALL ABOUT ONE YEAR AGO. FORD TECH TOLD ME PASSENGER SENSOR FAULTY . FEEL AT RISK WHENEVER I DRIVE . IN THE PROCESS OF REPAIRING . JUST THE SENSOR COSTS $250

Unknown or Other
Filed Jan 29, 202080,000 milesMI

CAR IS SPUTTERING AND WON'T PICK UP RPM GOES HIGH BUT NO ONE HAS BEEN ABLE TO FIGURE OUT A DIAGNOSIS

Air Bags
Filed Jan 29, 2020137,155 milesMI

AIR BAG IS COMING APART IT LOOKS LIKE IT'S ABOUT TO DEPLOY. BRAKES KEEP FREEZING UP. WHEN IT'S COLD OUTSIDE AND WHEN IT'S HOT OUTSIDE. CHANGED COLD AND SPARK PLUGS BOTH TIMES SPARK PLUGS AND COILS WERE BURNT AT THE END AND SOME TYPE OF GOOK WAS ON THE ENDS THAT BOTH SHOPS SAID THEY NEVER SAW BEFORE.

Service Brakes
Filed Dec 26, 201998,000 milesNY

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHEN THE BRAKE PEDAL WAS ENGAGED, THE BRAKE SYSTEM EMITTED A GRINDING NOISE AND THE ABS INDICATOR ILLUMINATED. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE FOR MANUFACTURER NUMBER: 19S54. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 98,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Dec 4, 201940,000 milesRI

LIGHT SNOW HIT BRAKE ABS CAME ON NEXT STOP PEDAL WENT TO THE FLOOR COULD NOT STOP RIGHT IT AN INTER SECTION ALL MOST GOT T BONED NO PEDAL GOES TO THE FLOOR CAR HAS ONLY 40.000 MILES SO MANY PEOPLE ARE SAYING THIS DO SOMETHING PLEASE I HAVE TO DIVE THIS CAR NOT SAFE I HOPE I DON'T KILL ANY BODY OR SOME ONE ELSE DOES YOU SHOULD REALLY TAKE CONTROL OF THIS

Service Brakes
Filed Nov 21, 2019130,000 milesMN

ABS BRAKING FAILED WHEN BRAKE PEDAL WAS APPLIED VIGOROUSLY WHILE DRIVING ON A CITY STREET DURING SLIPPERY CONDITIONS. THE ABS STARTED TO ENGAGE, THEN BRAKE PEDAL WENT TO THE FLOOR AND BRAKES WERE LOST. REPAIR SHOP REPLACED BRAKE MASTER CYLINDER BUT THEN FOUND THE ABS MODULE WAS FAULTY. THERE ARE MANY REPORTS LISTING THESE MODULES AS BEING A PROBLEM

Service Brakes
Filed Nov 6, 2019150,000 milesWI

THIS MORNING WHEN GETTING ON FREEWAY, ABS WAS ACTIVATED DUE TO SNOWY WEATHER. AFTER THIS, BRAKES NEEDED TO BE PUMPED SEVERAL TIMES AND THE PEDAL PUSHED NEARLY TO THE FLOOR FOR CAR TO STOP. MADE IT TO WORK AFTER NARROWLY ESCAPING SEVERAL POTENTIAL ACCIDENTS AND SLIDING THROUGH A RED LIGHT DUE TO BRAKE FAILURE. UPON LEAVING WORK, BRAKES WERE STILL NOT FUNCTIONING PROPERLY. THE FAILURE MADE IT IMPOSSIBLE TO STOP PREDICTABLY. ONCE I RETURNED HOME I DECIDED TO GOOGLE THE ISSUE TO SEE IF OTHER MERCURY OWNERS HAVE HAD THIS ISSUE. AS IT TURNS OUT, IT IS A MASSIVE PROBLEM FOR SO MANY PEOPLE. I CANNOT BELIEVE THERE HASN'T BEEN A RECALL YET. AFTER READING SO MANY ACCOUNTS OF ACCIDENTS DUE TO THIS ISSUE I NO LONGER FEEL SAFE DRIVING MY VEHICLE. I DON'T WANT TO START REPLACING PARTS ONLY TO HAVE THE ISSUE CONTINUE ON AS MANY OTHER PEOPLE HAVE REPORTED.

Vehicle Speed Control
Filed Sep 30, 2019126,000 milesCA

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT SHIFT PAST 4 RPMS. ALSO, WHEN DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE JERKED AND SHOOK WHILE ACCELERATING. THE CONTACT ALSO STATED THAT THE VEHICLE SHUT OFF WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE CHECK ENGINE, TRACTION CONTROL, AND TRANSMISSION WARNING INDICATORS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT SPOKE WITH GOSCH FORD HEMET (150 CARRIAGE CIR, HEMET, CA 92545, 951-396-7250) AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE CONTACT INFORMED THE DEALER THAT SHE DISCOVERED MANUFACTURER RECALL NUMBER: 13N03, WHICH WAS A FREE REPAIR FORD OFFERED ITS CUSTOMERS WITH DEFECTIVE THROTTLE BODIES. THE DEALER INFORMED THE CONTACT THAT THEY WERE UNAWARE OF THE RECALL AND REFERRED HER TO THE MANUFACTURER. WHEN THE CONTACT SPOKE WITH THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THEY WERE AWARE OF THIS PARTICULAR RECALL; HOWEVER, HER VEHICLE WAS OUT OF WARRANTY AND WAS NO LONGER ENTITLED TO THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 126,000.

Power Train
Filed Aug 19, 2019118,000 milesNM

MY MOM WAS DRIVING ON THE FREEWAY AT 65-70/MPH AND ALL OF A SUDDEN THE CAR JERKED AND SHUT OFF WHILE IT WAS ROLLING DOWN THE ROAD. THERE WAS NO WARNING! SHE COULD HAVE BEEN KILLED! THE CAR SUDDENLY LOST ACCELERATION POWER AND THE WHEEL LOCKED UP ON HER. WE'VE CHECKED TO SEE IF THERE HAS BEEN ANY RECALLS AND APPARENTLY THERE'S A RECALL FOR THE 2011 MODELS, BUT NOTHING OLDER. HOWEVER, I HAVE READ MULTIPLE FORUMS AND THERE'S BEEN QUITE A FEW PEOPLE THAT HAVE HAD THIS ISSUE. AGAIN, SHE COULD'VE BEEN KILLED!! SOMETHING NEEDS TO BE DONE!!

Service Brakes
Filed Apr 30, 201930,000 milesPA

BRAKES GO SOFT OR SPONGY RESULTING IN INCREASED BRAKE DISTANCE/LESS RESPONSIVE. WHILE DRIVING ON ON A MAJOR ROAD I HIT A BUMP AND LOST ALL OF THE PRESSURE. THEY WERE NEVER THE SAME AGAIN. I HAVE TO PUSH THE PEDAL TO THE FLOOR TO BRAKE.

Service Brakes
Filed Apr 5, 2019160,000 milesKS

EXTENDED BRAKING. HAD MY ABS HYDRAULIC CONTROL UNIT REPLACED DUE TO THE COMMON BRAKING FAILURE WITH THIS MODEL YEAR. FORD DEALER REPLACED THE PART AND ABOUT 9MONTHS LATER THE PART FAILED AGAIN. BOTH TIMES I WAS TRAVELING AT HIGHWAY SPEEDS AND NARROWLY AVOID WRECKING. REPLACING THE PART DOES NOT FIX THE PROBLEM.

Complaints 1-50 of 434, newest first, reproduced as filed.

Across model years

Worst on record: 2010
YearComplaintsRecallsFiresDeathsAssessment
2011192920Do not drive
20101,0031310Do not drive
2009226710Do not drive
2008451511Do not drive
2007 — this page434550Do not drive
2006214500Do not drive

Compare every Milan year →

2007 Mercury Milan: questions buyers ask

Is the 2007 Mercury Milan a good car?

It is not among the Milan years to avoid. Owners filed 434 complaints, against about 330 for a typical Milan year. The most common complaint is about the airbags (52%).

What is the most common problem with the 2007 Mercury Milan?

The airbags: 227 of the 434 complaints (52%) are about it. Owners most often say it shows an airbag warning light (6%) and sets off warning lights on the dash (4%). The typical report comes at 94,000 miles.

How many recalls does the 2007 Mercury Milan have?

5 safety recalls on file with NHTSA, the most recent filed Mar 10, 2021. 2 of them carry a do-not-drive or park-outside warning. The largest, 21V158000, covered 2,602,668 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.

At what mileage do 2007 Mercury Milan problems start?

Half of the complaints that record an odometer reading came in before 89,500 miles. For the airbags the midpoint is 94,000 miles.

Has NHTSA investigated the 2007 Mercury Milan?

Yes, 4 times. The latest, EA18002 ("Extended Braking Distance"), was opened Apr 18, 2018 and closed Jan 15, 2021.

Are there service bulletins for the 2007 Mercury Milan?

The manufacturer filed 16 technical service bulletins and other notices for it with NHTSA, most of them about the airbags (4), the transmission (4) and the engine (3). A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.

Reading this record

NHTSA has issued a do-not-drive warning for a recall on this vehicle.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 10, 2021. Source: NHTSA Office of Defects Investigation.