2007 Mercury Milan complaints

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD SEVERAL TIMES WITHOUT WARNING WHEN IT WAS DEPRESSED. THE FAILURE CAUSED THE CONTACT TO HAVE TO CONSTANTLY PUMP THE BRAKE PEDAL TO STOP THE VEHICLE. THE BRAKE MASTER CYLINDER WAS REPLACED BY AN INDEPENDENT MECHANIC, BUT THE FAILURE RECURRED SHORTLY AFTER THE REPAIR. THE PART WAS REPLACED AGAIN, BUT THE FAILURE CONTINUED. COURTESY FORD LINCOLN OF ROME (101 US-411, ROME, GA 30161, (706) 235-4453) AND THE MANUFACTURER WERE NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT HAD TO PUMP THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT ATTEMPTED TO STOP AT A RED LIGHT AND THE BRAKES MALFUNCTIONED. THE CONTACT REAR ENDED ANOTHER VEHICLE AND CAUSED MINOR DAMAGE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. AN INDEPENDENT MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE; HOWEVER, THE BRAKES AND HYDRAULIC CONTROL WERE REPLACED. THE MECHANIC DIAGNOSED THAT THE BRAKES COLLAPSED AND THERE MAY BE A LEAK IN THE ANTI-LOCK BRAKE SYSTEM. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 120,000.

WHEN STOPPING ON AN ICY/SNOW COVERED CITY STREET AND THE ABS KICKS IN THE BRAKES EITHER STOP WORKING OR BECOME SOFT. IN THE WINTER OF 2018 THE BRAKES STOPPED WORKING ALTOGETHER, I HAD THEM SERVICED AND WAS TOLD THE ABS PUMP DID NOT FUNCTION PROPERLY. I HAD THEM SERVICED AGAIN TODAY 2/28/19 AND IT WAS THE SAME ISSUE, ABS PUMP DID NOT FUNCTION PROPERLY.

WHEN THE ANTILOCK BRAKE SYSTEM ACTIVATES, THE BRAKE PEDAL GOES TO THE FLOOR CAUSING A LOSS OF BRAKING. THE ONLY WAY I'VE FOUND TO STOP THE VEHICLE IS TO PUMP THE BRAKE PEDAL UNTIL THE BRAKING RESUMES. HOWEVER, ONCE THE VEHICLE STOPS, THE BRAKE PEDAL WILL CONTINUE TO GO TO THE FLOOR VERY EASILY. I WOULD PULL OVER, PUT THE VEHICLE IN PARK, THEN PRESS THE PEDAL DOWN SEVERAL TIMES VERY FIRMLY, CONTINUING UNTIL THE ANTILOCK BRAKE SYSTEM BUILDS UP PRESSURE (OR COMES OUT OF A FAIL MODE). MY MECHANIC HAS WORKED ON OTHER MILAN'S HAVING THE SAME PROBLEM AND AFTER CHANGING MASTER CYLINDERS AND BRAKE BOOSTERS, HE SAID CUSTOMERS ARE REPORTING THE PROBLEM STILL EXISTS. APPARENTLY THERE IS A SERIOUS PROBLEM WITH THE ANTILOCK BRAKE SYSTEM ON THIS MODEL VEHICLE. THIS HAS HAPPENED SEVERAL TIMES SINCE APPROXIMATELY 2014 AND ONLY HAPPENS WHEN THE ANTILOCK BRAKE SYSTEM ACTIVATES. THE LAST TIME THIS HAPPENED WAS ON JANUARY 3, 2019.

2007 MERCURY MILAN. CONSUMER WRITES IN REGARDS TO DRIVER SIDE AIRBAG. *LD *TR

TAKATA RECALL I WAS NOTIFIED OF THE RECALL SEVERAL YEARS AGO AND ATTEMPTED TO HAVE THE INFLATORS REPLACED OR REPAIRED AT THAT TIME. SINCE MERCURY HAD GONE OUT OF PRODUCTION, I WAS REFERRED TO A FORD DEALER, BUT WHEN I CONTACTED THE NEAREST ONE (IN WOODBRIDGE VIRGINIA, I WAS TOLD THAT PARTS FOR REPAIR OF MY VEHICLE WERE NOT YET AVAILABLE AND I WOULD HAVE TO WAIT BUT THAT , IN THE MEANTIME, I SHOULD NOT DRIVE MY VEHICLE WHICH WAS TOTALLY IMPRACTICAL SINCE THE DATE OF ARRIVAL WAS UNKNOWN. I WAS NEVER NOTIFIED THAT THE PARTS EVER CAME. WHEN THE FORD COMPANY FINALLY NOTIFIED ME THAT PARTS WERE AVAILABLE ABOUT A YEAR AGO, I CONTACTED ANOTHER DEALER--ALSO IN WOODBRIDGE--- BUT WAS TOLD THAT I WOULD HAVE TO WAIT AS PREFERENCE WAS BEING GIVEN TO PEOPLE WHO HAD DECIDED TO RENT CARS (FOR WHICH THEY HAD TO PAY AFTER 30 DAYS). I AGREED TO THIS BUT, AGAIN, WAS NEVER NOTIFIED THAT MY TURN HAD COME. I CAN ONLY DEDUCE THAT THE FORD MOTOR COMPANY AND/OR ITS DEALERSHIPS WERE NOT HONESTLY ATTEMPTING TO MAKE THE REQUIRED REPAIRS A ND THEY HAVE, THEREFORE, NEVER BEEN MADE. FORTUNATELY, SINCE THE MERCURY IS MY PRIMARY VEHICLE, I HAVE NEVER STOPPED DRIVING IT AND THERE HAS BEEN NO PROBLEM. IN TODAY'S WASHINGTON POST, I NOW SEE THAT THE RECALL PROGRAM IS REPORTEDLY BEING MANAGED BY NHTSA, SO I AM BRINGING THIS SITUATION TO YOUR ATTENTION. ACCORDING TO THE ARTICLE, THE AMMONIUM NITRATE WHICH POWERS THE AIRBAGS CAN DETERIORATE OVER TIME. IF THIS IS SO, I WOULD THINK PRIORITY FOR REPAIR WOULD BE GIVEN TO

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED WHITE FORD LLC AT 318-435-5101 (LOCATED AT 4120 FRONT ST, WINNSBORO, LA 71295) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (MARK MCLARTY FORD, 4400 LANDERS RD, NORTH LITTLE ROCK, AR 72117, 501-945-1200) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

MY WRENCH LIGHT CAME ON AND CAR SHIFTS HARD AND WON'T GO INTO OVERDRIVE

TAKATA RECALL-I HAVE BEEN RECEIVING RECALL NOTICES FOR OVER 1 YEAR, HOWEVER, NONE OF THE DEALERSHIPS HAVE THE REPLACEMENT PART. IN ADDITION, I HAVE NOT BEEN ABLE TO GET A RENTAL CAR AS THE RECALL NOTICE STATES I CAN OBTAIN SINCE ALL RENTALS FOR THIS RECALL ARE RENTED OUT ALONG WITH THE FACT I HAVE A TEENAGE DRIVER WHO CANNOT GET A RENTAL CAR AT HER AGE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KELLY FORD (776 MAGNOLIA AVENUE, MELBOURNE, FL 32935, 321-216-2042) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE DEALERSHIP SAY THEY HAVE NOT RECIEVED THE PART TO FIX THE CAR. THEY SEEM LIKE THEY ARE MAKING EXCUSES TO NOT FIX THE ISSUE, IT'S LIKE FOR THEM TO HAVE TO FIX THE CAR IS A BURDEN TO THEM AND THEY WILL AVOID AT ANY CHANCE.

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. ON SEVERAL OCCASIONS, WHILE DRIVING IN INCLEMENT WEATHER, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO LINCOLN OF TROY (LOCATED AT 1950 W MAPLE RD, TROY, MI 48084, (833) 895-1682) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ABS TEST AND BRAKE TEST SHOWED NO ABNORMALITY. ADDITIONALLY, NO DIAGNOSTIC TROUBLE CODES WERE RETRIEVED. THE CONTACT STATED THAT THE BRAKE ROTORS AND BRAKE PADS WERE REPLACED; HOWEVER, THE BRAKE PEDAL WAS SOFT AND SPONGY. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS-16448413. THE APPROXIMATE FAILURE MILEAGE WAS 61,220. THE CONSUMER STATED THE WORK WAS DONE AFTER 11/16/2018 INCIDENT DATE. *TR

WHEN I APPLY MY BRAKES AND MY ABS KICKS IN I LOSE BRAKE PRESSURE AND IT TAKES LONGER TO STOP THE VEHICLE. THE VEHICLE IS IN MOTION IN SNOWY OR RAINY CONDITIONS, THIS HAPPENS ONLY WHEN ABS IS ENGAGED. THIS ALSO HAPPENED LAST YEAR, 2017, I SHOULD HAVE REPORTED THIS LAST YEAR AS WELL.

TAKATA RECALL I HAVE TRIED TO HAVE TWO DIFFERENT FORD DEALERS IN MY AREA MAKE THE NECESSARY REPAIRS OR REPLACEMENT OF MY AIRBAGS AFTER RECEIVING NOTICE FROM THE MANUFACTURER (FORD) BUT HAVE REPEATEDLY RECEIVED DELAYS FIRST ON THE CLAIM THAT PARTS FOR MY CAR WERE NOT YET AVAILABLE AND, AFTER NOTIFICATION FROM FORD THAT THEY WERE AVAILABLE, THAT PRIORITY WAS BEING GIVEN TO THOSE WHO HAD ELECTED TO RENT REPLACEMENT CARS---WHICH I DID NOT DO BECAUSE THEY WOULD ONLY PAY FOR ONE MONTH AND I WAS ADVISED THAT I MIGHT HAVE TO RENT FOR MANY MORE MONTHS. THE DEALERS CANNOT TELL ME WHEN THE NEEDED WORK ON MY CAR MIGHT BE MADE. I NOW SUSPECT THAT THEY NEVER INTEND TO MAKE THE NECESSARY REPAIRS. I, THEREFORE, URGE THAT NHTSA LOOK INTO THIS SITUATION AND ADVICE ME WHAT TO DO. THANK YOU.

I WAS BRAKING ON A SLIPPERY ROAD AND THE ABS ACTIVATED. THE BRAKE PEDAL THEN BECAME VERY SOFT. IF I PUMP THE BRAKES THE PEDAL THEN FEELS NORMAL UNITL ANY SUBSEQUENT ACTIVATION OF THE ABS BRAKES AND THE PEDAL GOES TO THE FLOOR AND THE CAR IS DIFFICULT TO STOP. THE BRAKE FLUID LEVEL IS FINE AND NO BRAKE LIGHTS COME ON - HOWEVER IN A PANIC STOP THIS COULD LEAD TO THE VEHICLE NOT BEING ABLE TO STOP.

TAKATA RECALL-RECALL#16V384000 - IT'S BEEN 2 YRS NOW SINCE THIS RECALL BEGAN, MY CAR BEING ON THE RECALL LIST, AND STILL THERE ARE NO PARTS TO HAVE IT REPAIRED. THIS IS MY ONLY VEHICLE. THIS NEEDS TO BE TAKEN CARE OF MORE EXPEDITOUSLY! THERE'S NO EXCUSE FOR IT TAKING THIS LONG FOR PARTS. EACH MANUFACTURER NEEDS TO EXPEDITE THIS PROCESS FOR PARTS FOR THEIR CUSTOMER, IF THEY WANT FUTURE CUSTOMERS! I HOPE THERE IS SOMETHING MORE NHTSA CAN DO TO MAKE THIS HAPPEN!

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED BYERLY FORD AT 502-448-1661 (LOCATED AT 4041 DIXIE HWY, LOUISVILLE, KY 40216) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA AIRBAG RECALL

TAKATA RECALL. SAFETY RECALL NOTICE 17S01/NHTSA RECALL 17V-024. RECEIVED TWO LETTERS FROM FORD MOTOR COMPANY: MARCH 2017 & MAY 2018 MENTIONING AIR BAG DANGER FOR FRONT PASSENGER SIDE. LETTER STATED PARTS SHOULD BECOME AVAILABLE DURING THE SECOND OR THIRD QUARTERS OF 2018. I HAVE NOT BEEN NOTIFIED OF PART AVAILABILITY. MEANWHILE AUTO IS BEING DRIVEN. FORD IS OFFERING TO PAY FOR RENTAL VEHICLE UNTIL PARTS ARE AVAILABLE TO REPAIR THIS VEHICLE. I HAVE NOT TAKEN ADVANTAGE OF THIS OFFER AS YET. I HAVE NOT RECEIVED NOTIFICATION OF PARTS AVAILABILITY. IN FOURTH QUARTER OF 2018. HAVE RECEIVED NOTICE OF A CLASS ACTION SETTLEMENT COMING FROM A BANKRUPTCY OF TAKATA. SUCH NOTICE RECOMMENDS REPAIRING AIRBAG AS SOON AS POSSIBLE. WHEN I CALL THE LOCAL DEALERSHIP, THEY INSTRUCT ME TO WAIT FOR LETTER STATING PART AVAILABILITY FOR MY VEHICLE. I AM CONFUSED AND FEAR PARTS WILL NOT BECOME AVAILABLE AS PROMISED.

TAKATA RECALL: SINCE THE AIRBAG RECALL I HAVE CONTINUED CONTACT MY LOCAL DEALER REGARDING THE AVAILABILITY OF REPLACEMENT AIRBAGS. IT HAS BEEN RECENTLY BROUGHT TO MY ATTENTION THAT TAKATA CONTINUES TO DELIVER AIRBAGS TO ALL LARGER DEALERSHIPS NATIONWIDE. THE DEALERSHIP IN MY AREA HAVE PLACED THE ORDER TWICE FOR A REPLACEMENT BUT THE MANUFACTURES CONTINUE TO DECLINE THE ORDER. MY LAST CHECK WITH THE DEALERSHIP WAS OCTOBER 8, 2018 AND I WAS ASKED TO PLEASE CONTINUE CHECKING. AT MY LAST CONTACT I WAS INFORMED TO PLEASE CHECK AGAIN IN NOVEMBER WHICH IS DRAWING CLOSER TO THE END OF THE MONTH. MY DUE DILIGENCE IS RUNNING OUT AND I HAVE NO COMPLAINT WITH MY DEALERSHIP AND UNDERSTAND THAT TAKATA HAS MUCH WORK LEFT TO COMPLETE. ALL LIVES MATTER WHEN IT COMES TO REMAINING SAFE ON THE ROAD DURING TRAVELS. THE WAIT PERIOD NEEDS TO COME TO AN END AS IT HAS BEEN FAR TO LONG TO HAVE ISSUES CORRECTED. WHEN I RECEIVED THE FIRST RECALL NOTICE I DID NOT HESITATE TO CONTACT TO DEALER. IT SEEMS THAT THE RECALL ISSUE NEEDS TO BE HANDLED IN A MORE EFFICIENT AND EFFECTIVE MANNER. SAFETY IS ALWAYS A CONCERN.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER, FUCCILLO FORD (10409 US-11, ADAMS, NY 13605. 800-235-8037) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER: CAS-16199902. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

LAST MONTH, IN SEPTEMBER 2018 I WAS PARKING MY CAR, AND BRAKING TO DO SO. I WENT OVER A SMALL POT HOLE IN THE ROAD. LATER WHEN I WENT TO DRIVE IT THE BRAKES WERE SQUISHY AND WENT TO THE FLOOR TO STOP. THIS PROBLEM SEEMED TO GET BETTER, BUT THEN LAST WEEK I HAD ANOTHER DRIVER PULL IN FRONT OF ME AND HAD TO DRIVE OFF THE ROAD TO AVOID A COLLISION AS THE BRAKES DID NOT ENGAGE PROPERLY. NOW THEY GO ALL THE WAY TO THE FLOOR TO BRAKE. I BOUGHT THIS CAR USED BACK IN JUNE, ASKED THE DEALER REPRESENTATIVE ABOUT THE BRAKE ISSUES WHEN MY AIRBAG WAS FIXED, AND HE SAID HE KNEW NOTHING ABOUT IT. THE VEHICLE HAS 33,000 MILES ON IT AS THE PREVIOUS OWNER WAS AN ELDERLY WOMAN. I KNOW THIS IS AN ABS ISSUE. MY MECHANIC TOLD ME THERE IS AN INVESTIGATION BUT RIGHT NOW THIS WOULD COST LIKE 1000$. - AND FROM WHAT I AM READING IT COULD JUST HAPPEN AGAIN. PLEASE DO SOMETHING. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA RECALL - DEALERS STATE THAT THE RECALL PARTS STILL AREN'T AVAILABLE. YET THEY SEEM TO STILL MAKE HUNDREDS OF THOUSANDS OF AIRBAGS A YEAR, THEY HAVEN'T GOTTEN TO THEIR RESPONSIBILITIES.

TAKADA INFLATORS.I RECEIVED 2 LETTERS STATING AIR BAG DEFECTS IN PASSENGER SEAT.TELLING ME TO CALL MAKE OF CAR SHOPS FOR REPAIRS I CALLED EVERY PLACE AND NO ONE HAS THE PART.THIS IS EXTREMELY DANGEROUS AND NOONE HAS BEEN ABLE TO HELP.WHEN SOMEONE'S DIES OR IS SERVERY HURT YOU WILL BE HELD RESPONSIBLE.

TAKATO RECALL, I HAVE CALLED THE DEALER SEVERAL TIMES TO GET THIS AIRBAG TAKEN CARE OF, AND I JUST GET THE RUN A ROUND, SAYING THEY DON'T HAVE REPAIR PARTS IN YET, YET I WAS SENT A LETTER SAYING DON'T LET ANYONE SIT IN THE PASSENGER SEAT, THIS SEEMS LIKE A PROBLEM TO ME. WHAT CAN BE DONE?

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CHAMPION LINCOLN AT (508) 586-1340 (LOCATED AT 1724 586 MAIN ST, BROCKTON, MA 02301) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (NEWINS BAY SHORE FORD, 219-W MAIN ST, BAY SHORE, NY 11706, 631-664-1300) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD NOTIFY THE CONTACT WHEN PARTS ARRIVED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT MADE AWARE OF THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE RECALL NOTIFICATION LISTED THE PARTS AS UNAVAILABLE AND INDICATED THAT THEY WOULD BECOME AVAILABLE IN THE SECOND/THIRD QUARTER OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE PASSENGER SIDE DASHBOARD WAS CRACKED AND THERE WAS A DEEP SPLIT WHERE THE AIR BAG WAS LOCATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT WAS TAKEN TO TASCA AUTOMOTIVE GROUP (1300 PONTIAC AVE, CRANSTON, RI 02920, (800) 788-2114), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO JOHN KENNEDY FORD OF PHOENIXVILLE (730 VALLEY FORGE RD, PHOENIXVILLE, PA 19460, (610) 917-8200) WHERE IT WAS DIAGNOSED AND THE HYDRAULIC CONTROL UNIT WAS REPLACED. THE VEHICLE WAS NOT INCLUDED, BUT EXPERIENCED THE SAME FAILURES AS LISTED IN NHTSA ACTION NUMBER: EA18002 (SERVICE BRAKES, AIR). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,489. *TT*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED LEVITTOWN FORD, LLC AT 516-336-4786 (LOCATED AT 3195 HEMPSTEAD TURNPIKE, LEVITTOWN, NY 11756) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED NO ONE HAS THE PARTS. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' UPDATED 12/06/18*JB

WHILE DRIVING AT INTERSTATE SPEEDS, THERE IS A SUDDEN DROP IN POWER (LIMP MODE), AFTER RESETTING THE CAR FULL POWER IS RESTORE. ERROR CODE REFERS TO THROTTLE BODY SENSORS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE DEALER (PREMIER FORD OF BAY RIDGE, 612 86TH ST, BROOKLYN, NY 11228, 347-578-7900) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND OPENED A CASE FOR THE CONTACT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNED A 2007 MERCURY MILAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION AND THE VEHICLE FLIPPED OVER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO LAVANIA TOWING YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS NOT CONTACTED. THE CONTACT SUFFERED A FRACTURED STERNUM THAT REQUIRED MEDICAL ATTENTION. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKES FAILED AND THE BRAKE PEDAL BECAME STUCK TO THE FLOORBOARD. IMMEDIATELY, THE CONTACT PLACED THE VEHICLE INTO NEUTRAL AND COASTED TO A NEARBY PARKING LOT. THE CONTACT RESTARTED THE VEHICLE AND DEPRESSED THE BRAKE PEDAL SEVERAL TIMES IN AN ATTEMPT TO CORRECT THE RECURRING FAILURE. TOWNE FORD (3535 SOUTHWESTERN BLVD, ORCHARD PARK, NEW YORK 14127, (716) 662-6500) WAS CONTACTED AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE LOCAL DEALER (DAVIDSON FORD, 3690 RT-31, LIVERPOOL, NY), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BRIGHT BAY LINCOLN (1174 SUNRISE HWY, BAY SHORE, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING THE CAR AND APPLYING THE BRAKES CAR HITS A BUMP IN THE ROAD, BRAKE PEDAL IMMEDIATELY DROPS TO FLOOR LOSING BRAKE PRESSURE BRAKE PRESSURE DOES NOT COME BACK UNTIL THE CAR IS PUT IN PARK AND BRAKE PEDAL PUMPED REPEATEDLY. THE BRAKE DOES WORK DURING BUT EXCESSIVE FORCE NEEDED TO STOP VEHICLE IT HAS HAPPENED AT LEAST 10 TIMES

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE DEALER (DAVIDSON FORD, 18621 US-11, WATERTOWN, MY 13601, 315-873-3388) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED ROMEO FORD OF KINGSTON AT 845-251-4077 (LOCATED AT 128 NY-28, KINGSTON, NY 12401) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HEMPSTEAD LINCOLN-MERCURY (301 NORTH FRANKLIN STREET, HEMPSTEAD, NEW YORK 11550, (888) 467-7585) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL -- I WAS NOTIFIED OF THE PASSENGER TAKATA AIR BAG RECALL FROM FORD OVER 2 YEARS AGO. AS OF 8-16-18 MY FORD DEALERSHIP STILL DOES NOT HAVE THE PARTS NEEDED TO RESOLVE THIS SERIOUS RECALL ISSUE.

ISSUE WITH PCM BEING SHORT CIRCUITED. RESULTING IN HAVING TO REPLACE IGNITION COILS, FUEL INJECTOR AND PCM. VEHICLE WAS IN THE PROCESS OF ACCELERATING, STOPPED ACCELERATING, AND STARTED RUNNING TERRIBLY. KEPT CUTTING OFF AND CHECK ENGINE LIGHT FLASHED AND EVENTUALLY STAYED ON.

TAKATA RECALL: I RECEIVED A LETTER FROM FORD SAYING THEY WILL PAY FOR A RENTAL VEHICLE AND TO CONTACT MY DEALERSHIP. I CONTACTED MY DEALERSHIP BUT TO EVEN BE PLACED ON A WAIT LIST FOR A RENTAL I HAVE TO HAVE MY VEHICLE EXAMINED. AFTER MY VEHICLE IS EXAMINED IT WILL BE DAYS OR WEEKS BEFORE I AM GIVEN A FREE RENTAL CAR. I THINK FORD SHOULD NOT BE ALLOWED TO LEAVE ME DRIVING AN DANGEROUS CAR THAT I FEEL UNSAFE IN FOR WEEKS WHILE THEY GET ME A RENTAL CAR. I HAVE ALREADY HAD TO WAIT YEARS FOR THIS REMEDY TO BE OFFERED.

TAKATA RECALL I LIVE IN A VERY HOT AREA WHICH I UNDERSTAND AFFECTS THE DEFECTIVE AIRBAG. THIS HAS BEEN GOING ON OVER 3 YEARS AND NOT YET FIXED. I NEED MY CAR IT'S TIME TO DO SOMETHING

I WAS DRIVING DOWN A MAIN ROAD WHEN THE CAR JUST LOST POWER COULD NOT ACCELERATE. PULLED OVER TO THE SIDE HAD TO USE E BRAKE TO STOP. TURN OFF CAR TRY TO TURN IT BACK ON AND IT WOULD NOT START ONLY DASH LIGHTS CAME ON. CHECK ENGINE. HAD IT TOWED. MECHANIC DIAGNOSIS 1 OF THE BACK COILS WENT BAD ALONG WITH ECM/PCM. FRIED THE COIL ON THE PLUG FUSE AS WELL. VERY DANGEROUS AND SCARY WHEN YOUR DRIVING IN TRAFFIC ABOUT 50 MILES PER HOUR.CAR HAS 74,000. NO WARNING LIGHT CAME ON BEFORE THIS CAR HAS BEEN MAINTAINED BY FORD WITH OIL CHANGES AND MULTI POINT INSPECTS. THIS SEEMS TO BE AN ISSUE WITH MERCURY MILAN BUT NO RECALLS???

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN 2016. THE CONTACT WAS ADVISED BY LINDSAY FORD (511250 VEIRS MILL ROAD, WHEATON MD, 20902, 240-283-3805) THAT THE PART WAS UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS DRIVING IN TOWN AT AROUND 30MPH. MY ABS WARNING LIGHT CAME ON. THE CAR STARTED MAKING A STRANGE NOISE. THEN WHEN BREAKING THE BACK BREAKS SEEMED TO BE TRYING TO LOCK UP. THEN THE PASSENGER AIRBAG WARNING LIGHT CAME ON. AFTER THIS HAPPENED ALL MY GAUGES INCLUDING MY SPEEDOMETER, BLINKERS, HEADLIGHTS, RPM, ETC. BECAME INOPERABLE. I AM NOT ABLE TO DRIVE THE CAR AT ALL DUE TO THIS ISSUE.

BRAKE PEDAL GOES TO THE FLOOR WHEN ABS UNIT IS ACTIVATED THIS HAPPENS WITH THE CAR IN MOTION