NHTSA attached 2 advisories to recalls on this vehicle. Advisories apply to specific production runs — check your VIN with the manufacturer or at nhtsa.gov/recalls before driving it.
When it fails
09100091,000 milesMedian miles at failure
252 complaints record an odometer reading. Failures cluster around 120,000–150,000 miles.
Most common 2008 Mercury Milan problems
208 of the 451 complaints (46%) are about the airbags.
Component
Reports
Crashes
Fires
Injuries
Air Bags · airbags
206
6
1
1
Service Brakes · brakes
163
12
0
4
Service Brakes, Hydraulic · brakes
13
0
0
0
Engine
10
0
0
0
Vehicle Speed Control · throttle and acceleration
9
2
0
0
Power Train · transmission
9
0
0
0
Unknown or Other
4
0
0
0
Wheels
3
0
0
0
Tires
3
0
0
0
Structure › Body · body and frame
3
0
0
0
2008 Mercury Milan airbags problems
46% of all complaints
208 of the 451 complaints are about the airbags. This is what owners describe:
shows an airbag warning light5% · 10
Share of the 208 airbags complaints whose text describes each symptom. One complaint can describe several.
“The contact owns a 2008 Mercury Milan. The contact stated that he had initially received a recall notice for NHTSA Campaign Number: 17V024000 (Air Bags) and had the vehicle serviced at a dealer. Despite the recall repair, the passenger’s and driver’s side air bag warning lights illuminated. The contact also stated that the ABS warning light was also illuminated on the instrument panel.”
Owner complaint, filed Jan 19, 2022 at 139,000 miles
“I have been notified by Ford Motor Company several times about the recalls on my vehicle. One recall is for airbags. I went to the closest dealership new my small town and thought they issued the fix, only to learn later that they just disconnect the airbag light.”
Owner complaint, filed May 17, 2021
Complaints and recalls over time
By year of filing
All complaintsAbout the airbagsRecall (red: the airbags)NHTSA investigation opened
Complaints about the 2008 Milan peaked in 2017, with 175 filed that year. Owners had filed 7 complaints about the airbags before the first recall that covers it, 16V384000 in May 2016; 201 more have come in since. In 2025 owners filed 2 so far.
5 safety recalls
Part 573 reports
Air Bags › Frontal › Driver Side › Inflator Module21V158000
Filed Mar 10, 20212,602,668 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy. Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module19V904000
Filed Dec 18, 2019600,166 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
Risk. If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Remedy. Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Air Bags › Frontal › Passenger Side › Inflator Module17V024000Do not drive
Filed Jan 10, 2017654,695 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy. Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Air Bags › Frontal › Passenger Side › Inflator Module16V384000Do not drive
Filed May 31, 20161,892,343 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy. Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Filed May 29, 201482,579 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
Risk. The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Remedy. Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
All 5 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 5 name the 2008 Milan.
Opened Apr 18, 2018Closed Jan 15, 2021Led to recall 19V904000brakes
On April 18, 2018, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 18-002 to investigate reports of braking concerns in model year (MY) 2006-12 Ford Fusion and Lincoln MKZ, and MY 2006-11 Mercury Milan vehicles manufactured with Continental Automotive System?s ABS hydraulic control units (HCUs). Complainants report that after an ABS braking event (initiated by slippery or uneven surfaces) the brake pedal moved towards the floor and the vehicle stopping distance increased beyond driver expectations.Inside the HCU are four hydraulic normally closed (NC) valves with …
On December 20, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 16-017 to investigate reports of braking concerns in model year 2007 through 2009 Ford Fusion and Mercury Milan vehicles.Complainants report that after an ABS braking event (caused by braking on a slippery or uneven surface) the brake pedal moved towards the floor and the distance in which the vehicle stopped increased beyond what was expected by the driver.The cause of the problem appears to be the Antilock Braking System (ABS) Hydraulic Control Unit (HCU), a component manufactured for Ford by …
Floor mat interference with acceleratorEngineering analysis EA12009Closed
Opened Dec 12, 2012Closed Jun 12, 2014throttle and acceleration
On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated …
Opened May 28, 2010Closed Jan 11, 2013throttle and acceleration
Unsecured mats may interfere with accelerator pedal return to idle. A heel blocker in the floor pan provides a platform that may lift an unsecured mat into contact with the pedal. Ford introduced new pedals as a running change early in model year (MY) 2010 vehicles. Analysis of complaints received by ODI and Ford show elevated rates of pedal entrapment incidents in MY 2008 through early 2010 production vehicles. Incidents typically occur following hard pedal applications to pass slower traffic or when merging into faster traffic. Drivers allege continued high engine power after releasing the …
On october 14, 2008, odi opened pe08-060 to investigate allegations of cracked and leaking snap-in tire valves in model year (my) 2007 vehicles manufactured by FORD motor company.the valves were supplied to FORD by topseal auto-parts, a subsidiary of the shanghai baolong automotive corporation in china.valves made by topseal for aftermarket sale were the subject of two recent safety recalls by tech international (08t-018) and dill air controls (08t-028), the latter of which was investigated by odi in pe08-036 and ea08-022.the defect conditions addressed by the aftermarket tire valve recalls …
Technical service bulletins
18 on file
Repair instructions the manufacturer sent its dealers for the 2008 Milan. Not recalls: the fix is usually free only while the car is under warranty.
equipment 5airbags 4brakes 3electrical system 2engine 2transmission 1steering 1
Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion and MKZ/Zephyr, 2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles Driver & Passenger Airbag Module Quality Control Inspection REASON FOR THIS SUPPLEMENT Updated Ranger Technical Information to include images of a pass and fail airbag inflator inspection for 2007-2011 model years.
Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion & MKZ/Zephyr, 2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles Driver & Passenger Airbag Module Quality Control Inspection: Ford Motor Company has determined that some vehicles claimed by dealers as repaired under Takata Airbag Safety Recalls 15S21, 17S42, 18S02, 19S01, and 21S12 …
Certain 2006-2008 Model Year Fusion and Milan, 2006 Zephyr, 2007-2008 MKZ and 2007-2008 Edge, MKX and Ranger Vehicles - Driver Airbag Inflator Replacement
Certain 2006-2008 Model Year Fusion and Milan, 2006 Zephyr, 2007-2008 MKZ and 2007-2008 Edge, MKX and Ranger Vehicles - Driver Airbag Inflator Replacement
Crash test ratings
NHTSA 5-star safety ratings
Version tested
Overall
Frontal
Side
Rollover
Rollover risk
2008 Mercury Milan 4-DR. w/SAB (Early Release)
—
—
—
★★★★★
9.2%
2008 Mercury Milan 4-DR. w/SAB (Later Release)
—
—
—
★★★★★
9.2%
New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.
What owners reported
Newest filings
Service Brakes
Filed Apr 16, 2025NJ
08 merc milan abs did not work and brakes failed almost causing major accidents. I used e brake to stop. Brakes went to floor. Been calling for and dealerships for recalls I find out now about abs malfunctioning noone will fix or get back to me. Leaking brake fluid all around abs module now. Dealerships saying they not fixing abs even on recalls. Ford dealership in East rutherford nj.
Engine
Filed Feb 7, 2025NJ
There is a problem with my tourqe converter with 100k miles. My car won't accelerate.
Tires
Filed Apr 25, 2024LA
P205/60R16
Service Brakes
Filed Nov 27, 2023WI
The ABS brake function checked out during the recall window on Nov. 2 of 2021. The Ford dealer mechanics purged the brake system with fresh fluid and tested the function. Tested OK. The car was used without issue until recently and now the brake pedal goes down nearly to the floor before the brakes engage. It is shocking at first and once used to that the driver will pump the pedal twice for a firm pedal. A recent visit to a Ford dealer to diagnose the issue revealed that the recall is closed and that there is nothing they can do unless I pay the approximately $1000 to replace the ABS Hydraulic module. My complaint is that Ford customer service wants me to pay for this and then submit the invoice to them for review. Wow, I'm not going to do that, since there is no guarantee of reimbursement. This is a KNOWN SAFETY problem that is not being addressed appropriately. I'm a mechanic. They could send me the part free of charge for a sane resolution. I'd eat the labor charge.
Service Brakes
Filed Apr 5, 2023MN
The gas pedal gets stuck at the top when I go to press down on it allowing the car to keep driving when I am trying to stop the car.
Service Brakes
Filed Apr 5, 2023MN
Brakes are failing even after they have been serviced. Unsafe car to drive
Service Brakes
Filed Oct 5, 2022TX
Was not able to drive my car because you had to press the breaks all the way to the ground in order for the vehicle to attempt to stop. A recall was issued for the hydraulic breaks in 2019 and no parts were available for almost a year. Car has been at the dealership being repaired since August 12, but now they are telling us that the hydraulic breaks issues has caused the break master cylinder to fail - leaving the car unsafe and undrivable but they are expecting us to pay for the replacement of the master cylinder when the dealership openly admitted this was directly caused because of the recall
Air Bags
Filed Jul 28, 2022AZ
In March 2021 I received important safety recall from Ford advising me that the Airbag inflator might explode in the event of a crash and may cause injury or death to the driver or passengers. My daughter still drives this car, why have they not followed up and replaced this part?
Service Brakes, Hydraulic
Filed Jun 6, 202297,000 milesMO
The contact owns a 2008 Mercury Milan. The contact stated while driving 25-30 MPH, the brake pedal was depressed but went all the way to the floorboard and failed to respond. The contact was unsure whether there was a warning light illuminated. The contact stated that she coasted the vehicle on a hill and turned off the vehicle. There was no warning light illuminated. The vehicle was towed to three different independent mechanics who diagnosed that the braking system had failed. However, the failure was unrepairable. The contact became aware of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) which she associated with the failure. The dealer was notified of the failure and informed the contact that the remedy was not available. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the remedy was not yet available. The failure mileage was approximately 97,000.
Service Brakes
Filed May 29, 2022FL
I took the vehicle in earlier this year for the recall on the Brake system. They bled the brakes and said it was fine but now the brakes are just like they were before taking it in. I would assume that the HCU is bad but they did not want to change it out when they had it.
Service Brakes
Filed Feb 1, 2022ND
RE: NHTSA Campaign Number: 19V904000 Manufacturer Ford Motor Company Components SERVICE BRAKES, HYDRAULIC Vehicle regarding complaint: 2008 Mercury Milan Vehicle Vin: [XXX] Good day, In September of 2021 I took the above mentioned vehicle in for the above stated recall regarding the Hydraulic control unit. The vehicle was taken to Westlie Motor Company 500 S Broadway Minot, ND 58701 (701) 852-1354. The vehicle was tested and did in fact fail the test and I was informed the replacement part would be ordered promptly. After two months of no calls from the dealership I stopped in and was told they had no idea about the part. I was assured it would be looked in to. The first week of December I was called and requested the vehicle be brought in for the recall service. I took the vehicle in December 6th and after two hours was notified service was finished. Upon driving home I immediately noticed the problem had not been fixed. I returned to the dealership upon inspecting the vehicle having noticed the NO obvious repairs had been done. Demanding explanation I was told that it was a miscommunication and recall work had not been done. Only a brake flush and cap replacement. I was then again told that they were not sure where the part was or when it would arrive. I then escalated a complaint to Ford motor company ( 1-866-631-3788) Case # [XXX]. I was assure Ford would call the company and inform me intermediately as to the situation and a solution. I received no call back and I again
Service Brakes
Filed Jan 25, 2022IL
For several years, my vehicle has had an issue with "extended brake pedal travel," making it more difficult to come to a stop with a reasonable effort, and increasing the likelihood of an accident. My vehicle has already been repaired for a prior recall regarding "extended brake pedal travel" (this "repair" did not fix this problem; in fact, it apparently passed the Ford-developed test, thus warranting no significant repair. My father is a Ford automotive technician and he was also surprised by this result. I suspect the Ford-developed "test" to determine whether there is indeed a problem was developed in Ford's favor and does not ensure the safety of the customer/driver.
Air Bags
Filed Jan 19, 2022139,000 milesNY
The contact owns a 2008 Mercury Milan. The contact stated that he had initially received a recall notice for NHTSA Campaign Number: 17V024000 (Air Bags) and had the vehicle serviced at a dealer. Despite the recall repair, the passenger’s and driver’s side air bag warning lights illuminated. The contact also stated that the ABS warning light was also illuminated on the instrument panel. The contact had yet to experience a brake failure despite the warning light. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) and 19V904000 (Service Brakes, Hydraulic) however, the parts for the recall repairs were unavailable. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 139,000. VIN tool confirms parts not available.
Service Brakes, Hydraulic
Filed Oct 1, 202168,000 milesCA
The contact owns a 2008 Mercury Milan. The contact stated the vehicle was repaired under NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, while she was driving 10 MPH, the brake pedal was depressed but felt soft and remained on the floorboard. The contact stated she continued to pump the brake pedal until it became firm. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the parts used for the recall repair had failed. The manufacturer was notified of the failure and informed the contact that she would be responsible for the cost of the repair. The vehicle was not repaired. The approximate failure mileage was 68,000.
Service Brakes, Hydraulic
Filed Sep 20, 202153,000 milesOH
The contact's mother owns a 2008 Mercury Milan. The contact stated that while depressing the brake pedal, the pedal depressed to the floorboard without warning. The contact had initially taken the vehicle to an independent mechanic who informed her that the vehicle was included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact had taken the vehicle to a dealer where the recall repair was performed. Upon return of the vehicle, the contact stated that the brake pedal again depressed to the floorboard without warning. The contact immediately took the vehicle back to the independent mechanic where he inspected the vehicle; however, the vehicle had yet to be repaired. The manufacturer was notified of the failure and they informed her to take the vehicle back to the dealer. The vehicle had yet to be repaired. The failure mileage was approximately 53,000.
Electrical System › Instrument Panel › Speedometer/Odometer
Filed Aug 23, 2021163,188 milesIA
The contact owns a 2008 Mercury Milan. The contact stated that the speedometer would intermittently fluctuate while driving at various speeds without warning. Despite the speedometer failure, the vehicle would resume normal driving operation. Recently, the contact stated that the failure would occur each time while operating the vehicle. The contact had taken the vehicle to an independent mechanic who stated that the failure could be related to the speed sensor or the computer. The contact then took the vehicle to a dealer who informed him that the failure could be related to a module inside the instrument cluster. The contact had also taken the vehicle to FleetSide Ford, LLC. (1120 Jeffreys Dr, Osceola, IA 50213) where they informed him that they had never heard of such failure. The manufacturer was notified of the failure and informed him that they had never heard of such a failure. No further assistance was provided. The vehicle had yet to be repaired. The failure mileage was 163,188
Service Brakes, Hydraulic
Filed Jul 16, 2021KS
The contact owns a 2008 Mercury Milan. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and informed the contact that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Service BrakesCrash1 injured
Filed Jul 12, 2021169,000 milesMI
The contact owns a 2008 Mercury Milan. The contact stated while driving 15 mph and approaching a traffic light, when depressing the brake pedal to the floor but failed to stop. The contact stated no warning light was illuminated. The contact stated he crashed into the curb and bent the front passenger side rim which blew out the tire causing the vehicle to be able to come to a stop. The contact stated the vehicle came to a stop. The air bags did not deploy. The contact stated he sustained injuries on both knees and his chest. The contact did not seek medical attention. A police report was not filed. The vehicle was not drivable. The contacts uncle towed the vehicle to the uncle's residence. The contact was able to replace both front driver and passenger tires, the front passenger side rim, and the motor mount. A dealer was not contacted. The vehicle was not diagnosed. The contact, later on, received notification of NHTSA Campaign Numbers: 19V904000 (SERVICE BRAKES, HYDRAULIC) and 21V158000 (AIR BAGS), however, the part to the recall was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 169,000. VIN tool confirms part not available. Consumer stated vehicle has not been repaired. * (RECALL RELATED INCIDENT) TS
Service Brakes
Filed Jul 2, 2021TX
NHTSA Recall Number19V904 Recall StatusRecall Incomplete, remedy not yet available Summary ON My VEHICLE, A VALVE IN THE HYDRAULIC CONTROL UNIT OF THE ANTI-LOCK BRAKING SYSTEM MAY BE STUCK OPEN. Took it to the North Park Lincoln dealer on 23 Apr 2021 and they don't have the part for this recall. Said my inspection for this recall failed and they notified Ford. It's been over 60 days and I am still waiting on this part. My car is not safe to drive as my brakes are very low and its taking longer to slow the car down So my car is basically not being used for fear that the brakes might go out. No one seems to be able to gove me an answer as to when this recalled part will be in. I received the recall letter from Ford telliing me about this recall but letter also said the parts were available and that is why I took it to the dealer. Now Im being told still on backorder no idea when part will be received. This causes a problem for me if I can't really use this car because of the Safety Risk THIS MAY RESULT IN EXTENDED BRAKE PEDAL TRAVEL REQUIRED TO STOP THE VEHICLE, INCREASING THE RISK OF A CRASH. There are no warning lights yet displayed.
Structure › Body
Filed Jun 23, 2021MI
Frame Rail corrosion, noticed by dealer while having other recall service performed, they took photos since they hadn't seen this on a Milan, Fusion, or MKZ. I am now concerned with the car's safety.
Service Brakes, Air › Antilock › Abs Warning Light
Filed May 18, 2021PA
2008 Mercury Milan. Consumer writes in regard to NHTSA Safety Recall 19V-904. THE CONSUMER REQUESTED TO BE REIMBURSED FOR REPAIRS MADETO THE VEHICLES.
Air Bags
Filed May 17, 2021SC
I have been notified by Ford Motor Company several times about the recalls on my vehicle. One recall is for airbags. I went to the closest dealership new my small town and thought they issued the fix, only to learn later that they just disconnect the airbag light. The second recall is for the brakes, I have been calling since January of 2021 to request a service date only to be told they have no knowledge of the recall. On march 30,2021 I finally got a service date and express to the representative on the phone to assure that she knew it was for the break recall 19S54, she assured me the knew. I took off work that morning for by service appointment only to be told that they did not have the equipment to fix the issue. I was told to call other dealerships and turned away. I called 4 surrounding dealerships with in a 50 mile radius only to be told no one can perform the procedure. I then called ford Customer Relationship Center for assistance. She called one other dealership that said they could not fix the issue as well. April 2020 I receive a letter from Ford Motor Company saying Parts are now available to repair you vehicle. Called dealership 5/17/2021 they still cannot fix issue nor have any information on who can. HELP! Ford Motor Company, How can I get the recalls fix if none of your dealerships in my area are capable of repairing them?
Service Brakes, Hydraulic
Filed Apr 26, 2021MI
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND 21V158000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. KELLER FORD INC., LOCATED AT 3385 ALPINE AVE NW, GRAND RAPIDS, MI 49544 AND THE MANUFACTURER WERE CONTACT AND CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Service Brakes, Hydraulic
Filed Apr 20, 2021NY
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. STEVEN'S 112 FORD (507 NY-112, EAST PATCHOGUE, NY 11772) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO A LOCAL DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Service Brakes
Filed Apr 7, 2021MO
THE RECALL 19V904 HAS BEEN UNRESOLVED NOW FOR 16 MONTHS. MY BRAKE PEDAL MUST BE PUSHED ALL THE WAY TO THE FLOOR TO STOP THE VEHICLE. MY TAGS HAVE BEEN EXPIRED FOR 11 MONTHS BECAUSE I CAN'T PASS AN INSPECTION. I HAVE NO OTHER OPTION BUT TO DRIVE THE VEHICLE TO WORK AND NOW I'M PAYING TICKETS FOR EXPIRED TAGS. FORD IS WORTHLESS TO SPEAK TO ABOUT IT.
Air Bags
Filed Mar 16, 2021148,358 milesDE
MY VEHICLE HAS BEEN THE SUBJECT OF TWO RECALLS WITH NO ACTION ON THE PART OF THE MANUFACTURER TO FIX THE PROBLEMS. ON 1/21/20 I TOOK THE VEHICLE IN TO THE DEALER, HERTRICH CAPITOL, 1127 SOUTH DUPONT HIGHWAY, DOVER, DE, BECAUSE THE BRAKE PEDAL WAS SOFT. I WAS CHARGED $58 FOR A BRAKE INSPECTION AND WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM. NO MENTION OF THE RECALL OR A FIX WAS MENTIONED. TWO RECALLS ON THIS VEHICLE, FOR AIRBAG AND BRAKE PROBLEMS HAVE BEEN LEFT UNRESOLVED FOR YEARS. I AM THE ORIGINAL OWNER OF THIS VEHICLE PURCHASED AT THIS LOCATION.
Service Brakes, Hydraulic
Filed Feb 26, 202170,000 milesNJ
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ALL AMERICAN FORD IN POINT PLEASANT (3306 BRIDGE AVE, POINT PLEASANT, NJ 08742) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT HAD EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Service Brakes
Filed Jan 25, 2021105,000 milesIN
FOR SEVERAL YEARS I HAVE NOT BEEN ABLE TO TRUST MY BRAKES. IF I HIT A BUMP I WILL LOSE MY BRAKES, AND HAVE TO KEEP PUMPING THEM THE GET THEM TO STOP. IF I HIT ANOTHER BUMP IT SEEMS TO PUT THEM BACK TO NORMAL. HOWEVER OVER THE COURSE OF THE LAST 2 YEARS MY BRAKES HAVE GOTTEN STEADILY WORSE. AT THIS POINT THEY DON'T WANT TO STOP ME AT ALL. 01/19/2021 I ALMOST HAD A SERIOUS ACCIDENT DRIVING DOWN BASE (A COUNTRY ROAD), I WAS DRIVING AROUND 35 MILES AN HOUR BUT WAS SLOWING DOWN BECAUSE I KNEW THE STOP SIGN WAS UP AHEAD. I CAME TO THE STOP SIGN AND HAD NO BRAKES. A CAR WAS COMING AND I KEPT PULLING THE STEERING WHEEL TO THE RIGHT AND I WAS FINALLY ABLE TO GET THE CAR PULLED TO THE SIDE OF THE ROAD.BY A DITCH. NO ONE WAS HURT LUCKILY, BUT IT COULD HAVE BEEN MUCH WORSE. MY BRAKES HAVE BEEN RECALLED SINCE JANUARY OF 2020 AND I HAVE HAD PROBLEMS WITH THEM SINCE 2017. BUT NO ONE COULD FIGURE OUT WHAT WAS GOING ON. I DO HAVE THE DOCUMENTION FROM DON MEYER FORD SHOWING WHERE I TOOK MY BRAKES IN EXPLAINING THAT MY BRAKES WERE BAD. THEY EXPLAINED TO ME THE COST OF GETTING NEW BRAKES BUT ALSO TOLD ME THAT I WOULD HAVE TO PAY AND THEN I MAY GET REIMBURSED OR I MAY NOT. I DON'T HAVE THAT KIND OF MONEY TO PAY FOR NEW BRAKES AT THIS TIME. NOT ONLY DO I DRIVE THIS CAR BACK AND FORTH TO WORK I RAISE MY GRANDDAUGHTER WHO ALSO RIDES IN THIS CAR WITH ME. PLEASE SEE ATTACHED INVOICE FROM WHERE I HAD MY BRAKES CHECKED, ALSO FIRST RECALL DATE JAN 2020 AND SECOND RECALL DATED OCT 2020. .
Service Brakes
Filed Jan 25, 2021105,000 milesIN
FOR SEVERAL YEARS, I HAVE NOT BEEN ABLE TO TRUST MY BRAKES. IF I HIT A BUMP I WILL LOSE MY BRAKES, AND HAVE TO KEEP PUMPING THEM THE GET THEM TO STOP. IF I HIT ANOTHER BUMP, IT SEEMS TO PUT THEM BACK TO NORMAL. HOWEVER, OVER THE COURSE OF THE LAST 2 YEARS MY BRAKES HAVE GOTTEN STEADILY WORSE. AT THIS POINT, THEY DO NOT WANT TO STOP ME AT ALL. 01/19/2021 I ALMOST HAD A SERIOUS ACCIDENT DRIVING DOWN BASE (A COUNTRY ROAD), I WAS DRIVING AROUND 35 MILES AN HOUR BUT WAS SLOWING DOWN BECAUSE I KNEW THE STOP SIGN WAS UP AHEAD. I CAME TO THE STOP SIGN AND HAD NO BRAKES. A CAR WAS COMING AND I KEPT PULLING THE STEERING WHEEL TO THE RIGHT AND I WAS FINALLY ABLE TO GET THE CAR PULLED TO THE SIDE OF THE ROAD.BY A DITCH. NO ONE WAS HURT LUCKILY, BUT IT COULD HAVE BEEN MUCH WORSE. MY BRAKES HAVE BEEN RECALLED, SINCE JANUARY OF 2020 AND I HAVE HAD PROBLEMS WITH THEM SINCE 2017. BUT NO ONE COULD FIGURE OUT WHAT WAS GOING ON. I DO HAVE THE DOCUMENTATION FROM DON MEYER FORD SHOWING WHERE I TOOK MY BRAKES IN EXPLAINING THAT MY BRAKES WERE BAD. THEY EXPLAINED TO ME THE COST OF GETTING NEW BRAKES BUT ALSO TOLD ME THAT I WOULD HAVE TO PAY AND THEN I MAY GET REIMBURSED OR I MAY NOT. I DO NOT HAVE THAT KIND OF MONEY TO PAY FOR NEW BRAKES AT THIS TIME. NOT ONLY DO I DRIVE THIS CAR BACK AND FORTH TO WORK, I RAISE MY GRANDDAUGHTER WHO ALSO RIDES IN THIS CAR WITH ME. PLEASE SEE ATTACHED INVOICE FROM WHERE I HAD MY BRAKES CHECKED, ALSO FIRST RECALL DATE JAN 2020 AND SECOND RECALL DATED OCT 2020. I DO HAV
Service Brakes
Filed Jan 25, 2021179,300 milesNJ
AS I WAS DRIVING MY VEHICLE, THERE WILL CONSTANTLY BE A LOSS OF BRAKING PRESSURE IN THE BRAKE PEDAL DURING MY DAILY TRAVELS. AT TIMES I WOULD HEAR THE AIR HUFF AS I BROKE INTO SLOWING DOWN MY VEHICLE OR HAVING TO MAKE A COMPLETE STOP I WOULD HAVE TO SWITCH LANES TO DECREASE MY SPEED IF POSSIBLE OR BEGIN TO BREAK SERVAL CARS AWAY TO COME TO A COMPLETE STOP BECAUSE THERE WAS A LACK OF BRAKE PRESSURE . I WAS ONLY INFORMED OF THIS RECALL LAST YEAR IN NOVEMBER AFTER DRIVING THE VEHICLE FOR SERVAL MONTHS. AFTER MONTHS OF CONTACTING SERVAL DEALERSHIPS AND CONSISTENTLY BEING TOLD THAT THE PART WAS NOT AVAILABLE. OR BEING DIRECTED TO THE MANUFACTURER FOR ANSWERS TO STILL TO BE TOLD TO CONTACT THE DEALERS AGAIN TO NO AVAIL THERE WAS STILL NO PARTS MADE AVAILABLE. IT HAS BEEN A CONSTANT WORRY ON THE SAFETY OF MY LIFE AND THOSE WHO ENTER MY VEHICLE. THERE HAS ONLY BEEN ONE MOMENT WHILE DRIVING MY VEHICLE WHERE I FELT IMMEDIATE DANGER. WHILE DRIVING ON THE HIGHWAY WHEN TRAFFIC CAME TO AN ABRUPT STOP AND THE ONLY WAY I DID NOT CRASH MY VEHICLE GOING AT 45 MPH WAS BY SWERVING INTO THE NEXT LANE TO SLOW DOWN. THIS SHOULD NOT BE A CONTINUOUS ISSUE WHEN THE SAFETY OF NOT ONLY MYSELF BUT OTHER DRIVES ON THE ROAD AT AT STAKE.
Service Brakes
Filed Jan 23, 2021MI
I RECEIVED A RECALL NOTICE IN JANUARY 2000 RECALL #19S54/NHTSA RECALL 19-904. I HAVE CALLED NUMEROUS TIMES TO HAVE THIS RECALL CORRECTED ON MY CAR AND I CALLED AGAIN THIS WEEK JANUARY 2001AND THEY STILL DO NOT HAVE THE PARTS TO CORRECT THE PROBLEM, IN THINK THIS TO LONG THEY TELL ME ANOTHER 3 MONTHS BEFORE THEY CAN FIX THE PROBLEM. THEY DID TELL ME THEY COULD FIX IT HOWEVER I WOULD NEED TO PAY FOR IT. I FEEL WAITING A YEAR AND 3 MONTHS TO CORRECT THIS PROBLEM IS UNHEARD OF. I HAVE OVER $800. THAT I HAVE ALREADY PAID TO CORRECT THE PROBLEM. MY BRAKE PEDAL AND GAS PEDAL ARE THE SAME POSITION AND NEED TO BE VERY CAREFUL DRIVING THIS CAR WHAT EVER HELP YOU CAN GIVE ME IS WELCOMED [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Service Brakes, Hydraulic
Filed Jan 22, 2021215,000 milesOH
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO EFFECTIVELY STOP THE VEHICLE. THE CONTACT REPLACED THE BRAKE PADS AND ROTORS HOWEVER, THE FAILURE PERSISTED. THE CONTACT CALLED THE LOCAL DEALER - DUTRO FORD LINCOLN NISSAN (131 S 5TH ST, ZANESVILLE, OH 43701) WHO NOTIFIED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 215,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Service Brakes, Hydraulic
Filed Jan 6, 2021109,000 milesIN
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKES LOCKED UP AND THE VEHICLE SKIDDED WITHOUT WARNING. THE CONTACT REPLACED THE BRAKE PADS AND ROTORS HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED KERLIN MOTOR CO INC (9944 SOUTH, IN-15, SILVER LAKE, IN 46982; (260) 352-2162) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 109,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Service Brakes
Filed Dec 14, 2020GA
I AM [XXX] ATTEMPTING TO ASSIST MY WIFE'S SISTER; [XXX] SHE HAS TURNED THE CAR INTO HER LOCAL FORD DEALER FOR REPAIR AND HAS BEEN INFORMED THE PARTS WILL NOT BE AVAILABLE UNTIL SOME TIME IN THE FIRST QUOTER OF 2021. SHE IS 75 PLUS YEARS OLD AND HAS MULTIPLE MEDICAL ISSUES REQUIRING MANY VISITS TO THE DOCTOR'S OFFICE FOR SPECIFIC TREATMENTS. SHE HAS REQUESTED A OWNER VEHICLE AND HAS ASKED IF SHE RENTED A VEHICLE WOULD FORD MOTOR COMPANY REIMBURSE HER EXPENSE? BOTH REQUEST HAVE BEEN DENIED. HAD A VERY CLOSE INCIDENT WHILE DRIVING IN HIHESVILL, GA. SHE AVOIDED HITTING A CAR IN FRONT BEHIND THE BRAKES FAILED TO OPERATE CORRECTLY. AGAIN: I AM [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Service Brakes
Filed Nov 19, 2020MN
2008 FORD MILAN. CONSUMER WRITES IN REGARDS TO SAFETY RECALL RELATED TO BRAKES ON VEHICLE. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME DISCOVERING A FIX FOR THE RECALL REPAIR. *JS
Service BrakesCrash
Filed Nov 4, 202075,000 milesVA
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT THE DAUGHTER WAS DRIVING AT APPROXIMATELY 35 MPH AND THE BRAKES MALFUNCTIONED WHEN DEPRESSING THE BRAKE PEDAL CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND CRASH INTO A GUARD RAIL. DURING THE CRASH NO INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN AND THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (LITHIA FORD LOCATED AT 501 MARY JANE WOOD CIRCLE, MORGANTOWN, WV 2650) WHO WAS UNABLE TO DUPLICATE THE FAILURE AND NO SERVICE WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) BUT THE PARTS NEEDED TO REPAIR THE DEFECT WAS NOT AVAILABLE. THE CONTACT ALSO INDICATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL ON MULTIPLE OCCASIONS. THE FAILURE MILEAGE WAS 75,000. * (RECALL RELATED INCIDENT) TS
Service Brakes, Hydraulic
Filed Nov 2, 2020115,000 milesNY
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO WEST HERR FORD OF HAMBURG (5025 CAMP RD, HAMBURG, NY 14075; (716) 649-5640) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE BRAKING DISTANCE WAS EXTENDED WHILE DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE ROTORS AND MASTER CYLINDER WERE REPLACED AT THE SAME DEALER PRIOR TO RECEIVING THE RECALL LETTER. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Fuel/Propulsion System
Filed Oct 19, 2020130,000 milesNC
183 MILES WORTH OF GAS LEAKED OUT OF THE CAR IN A COUPLE DAYS. I DROVE LESS THAN 3 MILES AND NOTICED THE MILES UNTIL EMPTY LIGHT WAS RAPIDLY GOING DOWN. I TOOK IT HOME IMMEDIATELY AND PARKED IT. ALMOST ALL OF IT LEAKED OUT PARKED AT HOME. FUEL LIGHT IS ON.
Service Brakes
Filed Oct 12, 2020NC
I HAVE HAD THE BRAKES REPAIRED ON MY DAUGHTER'S CAR TWICE IN ONE YEAR. SHE CAN NO LONGER DRIVE THE CAR BECAUSE THE BRAKES ARE SO BAD. THE RECALL WAS ALMOST A YEAR (DEC 2019) AGO AND I'M STILL WAITING ON THIS PART. WE HAVEN'T BEEN ABLE TO DRIVE THIS CAR SINCE 08/2020 DUE TO THE DIFFICULTY WITH STOPPING. NOW INSPECTION IS DUE AND I STILL CAN NOT GET THE BRAKES FIXED IN ORDER TO GET THE CAR INSPECTED AND PAY FOR THE TAXES/REGISTRATION. WHAT DO I DO?
Service BrakesCrash
Filed Oct 9, 202066,000 milesFL
HYDRAULIC CONTROL UNIT OF THE ANTI-LOCK BRAKING SYSTEM IS NOT WORKING CORRECTLY.
Air BagsCrash
Filed Oct 7, 2020PA
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT WHILE THE SON WAS DRIVING AT AN UNDETERMINED SPEED, THE BRAKES FAILED TO OPERATE WHEN PRESSING THE BRAKE PEDAL CAUSING THE VEHICLE TO CRASH INTO THE REAR OF A SECOND VEHICLE. DURING CRASH THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE TOWED AWAY. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ABS NEEDED TO BE REPAIRED. THE CONTACT WAS INFORMED THAT VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 19V904000(SERVICE BRAKES) BUT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT YET AVAILABLE. THE CONTACT INDICATED THAT THE VEHICLE HAD EXPERIENCE THE SAME FAILURE LISTED IN THE RECALL. THE MANUFACTURER AND LOCAL DEALER KELLER BROTHERS LINCOLN LOCATED AT 1030 SCHAEFFER RD, LEBANON PA. WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. * (RECALL RELATED INCIDENT) TS
Service Brakes
Filed Sep 29, 2020IL
I RECEIVED A SAFETY RECALL NOTICE (19S54) IN JANUARY 2020 FOR MY 2008 MERCURY MILAN. THIS NOTICE INDICATED A POTENTIAL ISSUE WITH THE BRAKES ON MY VEHICLE. I AM EXPERIENCING A PROBLEM EXACTLY LIKE WHAT IS DESCRIBED IN THE NOTICE, AND HAVE BEEN HAVING THIS ISSUE FOR A LONG TIME (YEARS). THE OFFICIAL NOTICE FROM FORD/LINCOLN INDICATES "PARTS ARE ANTICIPATED TO BE AVAILABLE LATE FIRST QUARTER 2020." WE ARE WELL BEYOND THE END OF FIRST QUARTER 2020, AND I HAVE HEARD NOTHING FURTHER REGARDING THE ISSUE. OUR FAMILY IS LESS THAN COMFORTABLE CONTINUING TO DRIVE THE VEHICLE, SO THIS INFORMATION IS SORELY NEEDED. IT ALSO REDUCES THE VALUE OF MY VEHICLE TO HAVE AN OUTSTANDING RECALL WITH NO KNOWN REMEDY IN SIGHT. I WOULD REQUEST NHTSA INTERVENE AND REQUIRE FORD/LINCOLN/MERCURY TO PROVIDE, AT A MINIMUM, AN UPDATE TO CUSTOMERS. IF FORD IS ABLE TO CONTINUE PRODUCING NEW VEHICLES AND SELLING THEM, THAT IS CLEAR EVIDENCE THAT THE COVID-19 PANDEMIC IS NOT A VALID EXCUSE FOR NO ACTION ON THIS ISSUE.
Service Brakes
Filed Sep 25, 2020TX
REC LETTER JANUARY 2020 FOR VEHICLE, A VALVE IN THE HYDRAULIC CONTROL UNIT OF THE ANTI LOCK BRAKING SYSTEM MAY BE STUCK OPEN INCREASING THE RISK OF A CRASH. I AM AFRAID TO DRIVE THE VEHICLE. I AM REQUESTING A RENTAL SINCE IT HAS BEEN OVER 6 MONTHS SINCE I HAVE DRIVEN MY VEHICLE.
Air BagsCrash
Filed Sep 8, 202023,000 milesIL
I GOT INTO A CAR CRASH AND MY AIR BAGS DID NOT COME OUT WHEN I GOT INTO A CAR CRASH
Service Brakes, Hydraulic
Filed Sep 1, 2020110,000 milesME
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO PORTSMOUTH FORD (400 SPAULDING TURNPIKE, PORTSMOUTH, NH 03801; 603-433-1221) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE BRAKE PEDAL WENT TO THE FLOORBOARD WHILE ATTEMPTING TO STOP THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Service Brakes, Hydraulic
Filed Aug 20, 2020NY
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEVITTOWN FORD, LLC (3195 HEMPSTEAD TURNPIKE, LEVITTOWN, NY 11756, (855) 346-3558) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Service Brakes
Filed Aug 18, 2020PA
I RECEIVED A LETTER FROM FORD ON 1/31/20, INFORMING ME THAT MY MODEL CAR HAS A SAFETY RECALL BECAUSE A VALVE IN THE HYDRAULIC CONTROL UNIT OF THE ANTI-LOCK BRAKING SYSTEM MAY BE STUCK OPEN. ON 8/10, I CALLED THE FORD DEALERSHIP IN MY AREA AND WAS TOLD THAT THE PARTS TO CORRECT THE PROBLEM WERE NOT YET AVAILABLE. I'M GREATLY CONCERNED ABOUT THE SAFETY OF DRIVING MY CAR UNDER THESE CONDITIONS. ISN'T 7 MOS. LONG ENOUGH FOR FORD TO HAVE COME UP WITH THE NECESSARY PARTS?
Service Brakes
Filed Jul 18, 202075,000 milesMN
RECALL ANNOUNCED OVER 8 MONTHS AGO'- MULTIPLE STATEMENTS ABOUT REPAIRS / FRAUD DATES LISTED MANY TIMES / DEALERS BLAME FORD / MY CARS BRAKES ARE DEFECTIVE . NO CARE ABOUT OUR SAFETY . DOT DOES NOT SEEM TO FOLLOW / DEMAND A FIX . ALMOST LIKE THEIR ATTENTION TO THE EARLY TAKADA ISSUES . CC: MINNEAPOLIS TRIBUNE / NEW YORK TIMES EXEC CONSORTIUM .
Service Brakes
Filed Jun 13, 202090,000 milesID
BRAKE FLUID LEAKS THROUGH THE ABS MASTER CYLINDER AND YOU HAVE TO PUMP THE BRAKES TO GET IT TO STOP. A ANIMAL RAN OUT IN FRONT OF ME AND I HAD TO PUT ON MY BRAKES HARD TO STOP AND THE PEDAL WENT TO THE FLOOR AND I HAD TO PUMP IT TO GET BRAKES. IT WAS ON A DIRT ROAD. I'VE HAD THE CAR DIAGNOSED BY MY MECHANIC! I HAVE BEEN TO THE FORD DEALERSHIP 3 TIMES AND HAVE A LETTER IN JANUARY STATING THE PROBLEM AND HAVE NOT GOTTEN ANYTHING DONE!!! *TR
Service Brakes
Filed Jun 2, 2020120,000 milesPA
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS BRAKING FUNCTION WITHOUT WARNING. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS TAKEN TO FRED BEANS FORD LOCATED AT 1939 LINCOLN HWY, LANGHORNE, PA 19047, WHERE THE DEALER CONFIRMED THAT THE VEHICLE WAS INCLUDED IN THE RECALL. THE CONTACT WAS INFORMED BY THE TECHNICIAN THAT AS PER THE MANUFACTURER, THE PART WAS NOT AVAILABLE. IT WAS SUGGESTED BY THE TECHNICIAN TO THE CONTACT, TO PAY FOR THE PART AND TO BE REIMBURSED IN SIX TO EIGHT WEEKS FOR THE REPAIR. THE CONTACT STATED THAT SHE COULD NOT AFFORD TO PAY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Complaints 1-50 of 451, newest first, reproduced as filed.
It is not among the Milan years to avoid. Owners filed 451 complaints, against about 330 for a typical Milan year. The most common complaint is about the airbags (46%).
What is the most common problem with the 2008 Mercury Milan?
The airbags: 208 of the 451 complaints (46%) are about it. Owners most often say it shows an airbag warning light (5%). The typical report comes at 99,000 miles.
How many recalls does the 2008 Mercury Milan have?
5 safety recalls on file with NHTSA, the most recent filed Mar 10, 2021. 2 of them carry a do-not-drive or park-outside warning. The largest, 21V158000, covered 2,602,668 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2008 Mercury Milan problems start?
Half of the complaints that record an odometer reading came in before 91,000 miles. For the airbags the midpoint is 99,000 miles.
Has NHTSA investigated the 2008 Mercury Milan?
Yes, 5 times. The latest, EA18002 ("Extended Braking Distance"), was opened Apr 18, 2018 and closed Jan 15, 2021.
Are there service bulletins for the 2008 Mercury Milan?
The manufacturer filed 18 technical service bulletins and other notices for it with NHTSA, most of them about the airbags (4), the brakes (3) and the electrical system (2). A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
NHTSA has issued a do-not-drive warning for a recall on this vehicle.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 10, 2021. Source: NHTSA Office of Defects Investigation.