2007 Mercury Milan complaints

DRIVER WAS PULLING INTO A PARKING SPACE AT THE CAR DEALER. VEHICLE WAS ALMOST STOPPED WHEN IT SURGED FORWARD AND HIT THE CORNER OF THE DEALERSHIP OFFICE BUILDING.

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE BRAKES FAILED WHILE EXITING THE HIGHWAY AT 55 MPH. THE CONTACT DROVE OVER AN UNEVEN ROAD SURFACE AND AS THE BRAKES WERE DEPRESSED, THE BRAKE PEDAL RELEASED TO THE FLOORBOARD. THE CONTACT HAD TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT DID NOT LOCATE A BRAKE FLUID LEAK OF ANY KIND. IN ADDITION, THERE WAS NO WARNING OF THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WAS 67,000.

DRIVER'S INSIDE DOOR LATCH BROKEN - NO LONGER CAN OPEN DOOR FROM THE INSIDE. IF IN AN ACCIDENT, COULD NOT EXIT VEHICLE QUICKLY IF NEEDED. MATERIALS FOR THE DOOR LATCH ARE CHEAP PLASTIC. *TR

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT WHILE PARKED, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT THE FRONT PASSENGER SIDE AIR BAG MODULE WOULD HAVE TO BE REPLACED. THE FAILURE CONTINUED AFTER THE REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER A SECOND TIME. THE TECHNICIAN STATED THAT THE FRONT PASSENGER SIDE SEAT RAIL, SEAT SENSOR, AND MODULE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

DRIVING ON INTERSTATE AT APPROXIMATELY 75 MPH ON 11/16/2011 WHEN VEHICLE SUDDENLY LOST POWER, ENGINE STILL RUNNING BUT NO RESPONSE TO ACCELERATOR. FORTUNATELY THERE WAS MINIMAL TRAFFIC AND I WAS ABLE TO COAST AND EXIT THE HIGHWAY INTO A TRUCK STOP. VEHICLE WAS TOWED TO A STATION THAT IDENTIFIED A THROTTLE ACTUATOR SHUTDOWN. SYSTEM WAS RESET BUT NO OTHER PROBLEM COULD BE IDENTIFIED AT THAT TIME. THE SAME THING HAPPENED ON 6/15/2012, TRAVELING AT APPROX. 40 MPH ON A BACK ROAD, NO OTHER TRAFFIC, WAS ABLE TO SAFELY PULL TO THE SIDE. VEHICLE MILEAGE AT TIME OF SECOND INCIDENT WAS APPROX 100,040. VEHICLE WAS TOWED TO A DEALERSHIP WHERE THE PART TO BE REPLACED WAS IDENTIFIED. MY CONCERN IS THIS REPRESENTS A POTENTIAL SAFETY HAZARD WERE THIS TO OCCUR ON A BUSY HIGHWAY. THERE IS ALSO A HARD JARRING OF THE TRANSMISSION WHEN THE THROTTLE SHUTDOWN OCCURS. *TR

I PURCHASED A SUNSHINE KIDS RADIAN XTSL CONVERTIBLE CAR SEAT IN FEBRUARY, 2010. I JUST MOVED MY CHILD TO A FORWARD FACING POSITION, AND THE SUPER LATCH LOWER ANCHOR BELT WILL NOT STAY TIGHTENED. THE BELT LOOSENS UP EVERY TIME I PUT MY SON IN AND TAKE HIM OUT OF THE CAR SEAT. IT ALSO LOOSENS UP WHEN HE KICKS THE SEAT IN FRONT OF HIM, JUST FROM THE MOVEMENT. THIS BELT IS DEFECTIVE AND WOULD NOT BE EFFECTIVE IN AN ACCIDENT AT ALL. (RELATED VEHICLE INFORMATION: MODEL YEAR=2007, MAKE=MERCURY, MODEL=MILAN). *TR

FRONT PASSENGER SIDE DOOR LATCH MALFUNCTION. DOOR WOULD NOT CLOSE. HAD TO DUCT TAPE DOOR TO GET TO DESTINATION. ONE PASSENGER WHO WAS SEAT BELTED, BUT STILL A GREAT SAFETY HAZARD. *TR

CAR ALWAYS SHIFTED HARD AT 2500 RPM'S. BUT GOT PROGRESSIVELY WORSE. TOOK TO WAYNE LINCOLN MERCURY (WHERE I HAD PURCHASED THE CAR NEW) THEY TESTED THE CAR AND SAID NOTHING WAS WRONG. BROUGHT CAR BACK AT ABOUT 53,000 MILES WITH SAME COMPLAINT THEY SAID IT WAS A MOTOR MOUNT. HAD IT CHECKED AT LOCAL GARAGE THEY SAID MOTOR MOUNT WAS FINE.POWER TRAIN WARNING LIGHT CAME ON TRANS STARTED TO SLIP TRANS FLUID ALMOST BLACK.CAR HAD EXTENDED WARRANTY BUT DEALER REFUSED TO HONOR BECAUSE CAR DIDN'T HAVE 70,000 MILE SERVICING DONE. TOOK TO LOCAL TRANS SHOP TRANSMISSION COMPLETELY REBUILT CAR WAS FINE FOR TWO WEEKS. POWER TRAIN LIGHT CAME ON TRANS STARTED TO SLIP BROUGHT CAR BACK. THEY REBUILT TRANS AGAIN. POWER TRAIN LIGHT ON AGAIN CAR JERKED IN REVERSE,BACK TO TRANNY SHOP SAID IT WAS SLIPPING AGAIN. SHOP DIDN'T WANT TO TAKE CHANCE WITH CURRENT TRANSMISSION REBUILT ANOTHER TRANS AND INSTALLED IN CAR. WEEK LATER SAME PROBLEM CAR IN SHOP AGAIN.HAS BEEN GOING ON FOR SIX MONTHS.CAN'T DRIVE CAR AT ALL. *KB

I HAVE NOTICED THAT MY VEHICLE MAKES A FUNNY WHINING SOUNDS AS I INCREASE MY SPEED. THIS INCLUDES GETTING UP TO HIGHWAY SPEEDS. I HAVE TAKEN IT TO THE SHOP AND THEY CANNOT TELL WHERE IT IS COMING FROM. THEY JUST TOLD ME TO TURN UP THE RADIO TO IGNORE IT. THEY ALSO SUGGESTED THAT I CONTACT THE DEALERSHIP TO SEE IF THERE ARE ANY OTHER COMPLAINTS. *TR

THE VEHICLE JERKED WHILE ON A STATE HIGHWAY REPEATEDLY UNTIL I WAS ABLE TO PULL OVER AND THEN IT FAILED. FOUND OUT THAT THE IGNITION COILS HAD COMPLETELY BURNED UP, WHICH I WAS TOLD BY THE DEALER IS VERY UNUSUAL. ONCE THE IGNITION COILS WERE REPLACED, THEY DETERMINED THE PCM(COMPUTER) HAD TO BE REPLACED. KEEP IN MIND THAT MY VEHICLE HAD BEEN IN THE REPAIR SHOP 4 TIMES BEFORE REGARDING MY RADIO AFTER THEY REPLACED THE RADIO 4 TIMES, THEY REALIZED THAT IT WAS ALSO THE PCM THAT CAUSED THIS PROBLEM. EVERY PROBLEM THAT I HAVE HAD HAS BEEN ELECTRICAL. ELECTRICAL PROBLEMS ARE NOT EASY TO DETERMINE PRIOR TO IT HAPPENING LIKE IF IT WERE MECHANICAL. I HAVE FOUGHT WITH FORD OVER AND OVER AND THEY WILL NOT TAKE RESPONSIBILITY FOR THE DEFECTS IN THIS VEHICLE. NO ONE SHOULD HAVE TO REPLACE A RADIO FOUR TIMES AND A PCM TWICE IN FOUR PLUS YEARS. THIS IS RIDICULOUS! *TR

WHILE DRIVING AND GOING AROUND A TURN, EXITING A PARKING LOT THE PASSENGER SIDE DOOR FLEW OPEN. AFTER THAT THE DOOR WOULD NOT LATCH SHUT. AT THIS TIME THE DOOR MUST BE HELD SHUT WHILE DRIVING. *KB

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. IMMEDIATELY AFTER THE DOOR WAS CLOSED THE REAR WINDOW DISINTEGRATED INSIDE THE VEHICLE. THERE WERE NO DEFECTS PRESENT IN THE WINDSHIELD PRIOR TO THE FAILURE. THERE WERE NO INJURIES. THE CONTACT STATED THAT HE COULD NOT DETERMINE IF THE WEATHER WAS A FACTOR. THE VEHICLE WAS ALWAYS PARKED IN THE GARAGE WHICH WAS WHERE THE FAILURE OCCURRED. THE CONTACT WILL NOTIFY THE DEALER TO DETERMINE IF THE VEHICLE SHOULD BE TOWED OR DRIVEN SO THAT IT CAN BE REPAIRED. THE FAILURE MILEAGE WAS 54,000. UPDATED 07/26/11 *BF THE CONSUMER STATED THE REAR WINDOW WAS REPLACED AT HIS EXPENSE. SAFETY WOULD HAVE BEEN AN ISSUE IF PEOPLE HAD BEEN SITTING IN THE BACK SEAT WITH THE WINDOW DISINTEGRATED. UPDATED 07/28/11

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT WHILE ENTERING A PARKING SPACE, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE EXHIBITED A BURNING RUBBER ODOR WHEN THE FAILURE OCCURRED. THE STEERING WHEEL BECAME INCREASINGLY STIFF AND THERE WAS A LOUD, ABNORMAL NOISE FROM THE ENGINE. THE VEHICLE THEN ABNORMALLY ACCELERATED. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE WITHOUT STEERING AND CRASHED INTO A TREE. THE CONTACT WAS UNINJURED. A POLICE REPORT WAS AVAILABLE. SHE THEN ATTEMPTED TO POWER THE VEHICLE OFF BUT TO NO AVAIL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 53,000. UPDATED 12/20/11 *CN

12/12/2010--THE TRANSMISSION IS SLIPPING AS I LEFT MY GRANDSON BIRTHDAY ,I BOUGHT THE CAR LAST MONTH IT ONLY HAS 19,800 MILES ON IT. *TR

LESS THAN 30000, MILES AIR CONDITIONING WENT OUT AND WAS CHARGED TO REPAIR IT, AIR BAG SENSOR LIGHT COMES AND GOES BUT NEVER FIXED OR REPAIRED. WAS IN A 30 MILE A HOUR HEAD ACCIDENT, AND AIR BAGS NEVER DEPLOYED......DRIVER WINDOW MOTOR OUT 2 TIMES...BATTERY WENT OUT AFTER 2 YEARS AND WAS CHARGED 140 TO REPLACE A 80 DOLLAR BATTERY.... TRADE IT OFF NOW OR DEAL WITH THESE ISSUES! *TR

THE PASSENGER SIDE FRONT DOOR FLEW OPEN WHILE DRIVING. THE DOOR WAS IN LOCKED POSITION AND OPENED WHILE GOING AROUND A CURVE IN THE ROAD. PASSENGER WAS WEARING SEATBELT SO NO INJURY OCCURRED. ATTEMPTS WERE MADE TO CLOSE DOOR, HOWEVER IT OPENED UNDER SLIGHTEST OF PRESSURE, EVEN WHEN LOCKED. DOOR WAS TIED CLOSED WITH ROPE AND TAKEN TO DEALERSHIP FOR REPAIR. THE LATCH ASSEMBLY ON THE DOOR WAS FOUND TO BE BROKEN AND REPLACED. *TR

TL*THE CONTACT OWNED A 2007 MERCURY MILAN. ON OCTOBER 13, 2007, WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A VEHICLE. THE VEHICLE CONTINUED TO ACCELERATE ALTHOUGH THE CONTACTS FOOT WAS ON THE BRAKE PEDAL. THE VEHICLE CONTINUED TO ACCELERATE OVER THE MEDIAN CRASHING INTO ANOTHER VEHICLE. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL AGAINST THE MEDIAN, THE VEHICLE CAME TO A STOP. THE PASSENGERS NECK WAS BROKEN. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 8,000. UPDATED 5/15/13 *CN UPDATED 05/20/2013 *JS

TIRE VALVES FAILED ON MY 2007 MERCURY MILAN. HAD TO REPLACE 2 TIRES AND AVOIDED FURTHER TIRE DAMAGE WHEN I HAD REMAINING TIRE VALVES REPLACED DUE TO UNDER-INFLATED TIRES. SOMEONE AT FORD IS AWARE OF THIS SITUATION BUT APPARENTLY NOT THEIR CUSTOMER SERVICE OR DEALERS. I BELIEVE THE NHTSA HAS BEE AWARE OF THIS SINCE 2008. YOU MIGHT WANT TO FOLLOW UP BEFORE WE HAVE ANOTHER EXPLORER/FIRESTONE TYPE CRISIS. *TR

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED HE NOTICED THE REAR PASSENGER TIRE WAS FLAT AND UPON FURTHER INSPECTION, FOUND THAT THE VALVE STEM WAS CRACKED. THE VALVE STEMS ON EACH TIRE WERE CRACKED AND THE VEHICLE WAS TAKEN TO A LOCAL TIRE FACILITY WHERE THE VALVE STEMS WERE REPLACED ACCORDINGLY. THE FAILURE WAS 35,801 AND THE CURRENT MILEAGE IS 65,000 UPDATED 08/11/10. *LJ UPDATED 08/17/10.*JB

BLOWOUT OF REAR TIRE ON DRIVER'S SIDE. WE HAD EXITED THE NEW YORK STATE THRUWAY ABOUT 10 MINUTES PRIOR AND LUCKILY THE BLOWOUT OCCURRED ON A BACK ROAD WHICH WAS NOT HEAVILY TRAVELED. THE MECHANIC SENT BY AAA TO CHANGE THE TIRE ADVISED THE TIRE WAS DEFECTIVE. MY VEHICLE IS A 2007 MERCURY MILAN PURCHASED IN 05/2007 AND AT THAT TIME HAD SLIGHTLY LESS THAN 20,000 MILES SO IT IS STILL UNDER WARRANTY. I TOOK THE TIRE TO THE FORD DEALERSHIP WHERE I PURCHASED THE CAR AND THEY TOOK PHOTOS OF THE TIRE AND SENT THEM OVER THE INTERNET TO RECEIVE APPROVAL TO REPLACE THE TIRE. FORD DENIED THE REQUEST. I CONTACTED A LOCAL MICHELIN DEALER AND WAS ADVISED IF FORD HAD DENIED REPLACEMENT, THERE WAS NOTHING THAT COULD BE DONE. SINCE FORD WOULD NOT HONOR THE WARRANTY, I PURCHASED A NEW TIRE FROM THE MECHANIC WHO HAS DONE ALL MY AUTO REPAIRS FOR ALMOST 20 YEARS. HE ALSO INDICATED THE TIRE WAS DEFINITELY DEFECTIVE. *TR

I BOUGHT MY 2007 MERCURY MILAN PREMIERE IN NOV OF 2007. I HAVE NOT HAD ANY REAL PROBLEMS UNTIL ABOUT 3 WEEKS AGO. ON A FRIDAY WE WERE DRIVING TO MY KIDS DOCTORS AND NOTICED THAT THE GEARS WERE SLIPPING A LITTLE BIT. ON THE WAY BACK IT GOT WORSE. SO WE TOOK IT IN TO A FRIENDS TRANSMISSION SHOP AND HE HAD TOLD US THAT THE TRANNY WAS GONE, BAD HISTORY. SO HE HAD MY CAR FOR 8 DAYS PUTTING A REBUILT TRANNY IN IT. WE GOT IT BACK ON THE 8TH NIGHT AND STARTED DRIVING HOME AND NOTICED THAT IT WAS NOT SHIFTING PROPERLY. SO WE TOOK IT BACK AND THE AXLE SEAL HAD GONE BAD. SO ANOTHER DAY AND A HALF OF MY CAR BEING IN THE SHOP. WE HAD THE CAR BACK FOR ALMOST A WEEK AND I WAS DRIVING IT TO THE STORE AND THE RPM'S WENT WAY UP TO 6500 AND WASN'T MOVING. SO I PULLED OVER. WAITED 3 HOURS TO BE TOWED. SO COME TO FIND OUT MY TRANNY IS OUT AGAIN AND THEY NOW HAVE HAD MY CAR FOR 5 DAYS. THEY ALSO TOLD ME THAT 3 OTHER MILANS HAVE BEEN IN FOR TRANNY WORK. I HAVE DISH OUT $1650 FOR A REBUILT TRANNY AND $480 FOR A RENTAL. I NOW HAVE A RENTAL BUT THANKFULLY THE TRANNY PLACE IS PAYING FOR IT. *TR

SINCE NOVEMBER 2008, I'VE HAD TO BUY TWO NEW TIRES AND REPLACE THE VALVE STEMS ON THE OTHER TWO TIRES ON MY 2007 MERCURY MILAN. FAULTY VALVE STEMS COST ME $450 ON A CAR THAT WASN'T EVEN TWO YEARS OLD. THE MECHANICS WHO WORKED ON MY CAR ALL INFORMED ME OF THE BAD VALVE STEMS THAT WENT OUT IN 2007, SO WHY AS AN OWNER WAS I NEVER TOLD ABOUT THIS PROBLEM WHEN I PURCHASED THE CAR? ISN'T IT THE MANUFACTURER'S RESPONSIBILITY TO INFORM THE CUSTOMER OR BE PRO-ACTIVE AND REPLACE THE TIRES? *TR

TL*THE CONTACT OWNS A 2007 MERCURY MILAN. ON NUMEROUS OCCASIONS, THE TIRES WOULD LOSE COMPLETE AIR PRESSURE. THE FAILURE INCREASED THE RISK OF A CRASH. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE VALVE STEMS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT HAS REPLACED ALL OF THE VALVE STEMS, EXCEPT FOR THE REAR DRIVER'S SIDE. THE MANUFACTURER DID NOT ASSIST. THE VALVE STEM INFORMATION WAS UNKNOWN. THE FAILURE MILEAGE WAS 5,000 AND CURRENT MILEAGE WAS 12,000.

THE BEARING ON THE DRIVE LINE OF MY 2007 MILAN IS BAD AND THE CAR HAS ABOUT 29000 MILES. IT HAS BEEN OVER A MONTH SINCE I TOOK THE CAR TO A FORD DEALER TO GET FIXED. THE DEALER CAN'T GET THE REPLACEMENT PART FROM FORD. *TR

ON THE MORNING OF JANUARY 6, 09 MY WIFE STOPPED TO FILL HER CAR WITH GAS. AFTER THE CAR WAS FULL AND THE PUMP SHUT OFF SHE REMOVED THE NOZZLE FROM THE TANK AND WAS IMMEDIATELY SPRAYED WAS GAS. SHE WAS LUCKY THAT SHE WAS JUST A BLOCK FROM HOME AND WAS ABLE TO GET CLEANED UP WITHOUT GETTING HURT. THIS IS NOT THE FIRST OCCURRENCE OF GAS BLOWBACK WITH THIS CAR. *TR

I AM A VICTIM OF THE CHINESE VALVE STEM ISSUE WITH FORD VEHICLES. FORTUNATELY, I WAS TRAVELING AT A LOW SPEED WHEN THE TIRE WENT DOWN. I PUT ON THE SPARE AND DROVE HOME. WHEN I GOT HOME I NOTICED THE VALVE STEM WAS CRACKED. I PUT IN A NEW STEM, AND WENT TO INFLATE THE TIRE, ONLY TO FIND OUT THAT THERE WAS A HOLE IN THE SIDEWALL, SO THE TIRE WAS NO GOOD. TODAY I LOOKED AT THE REST OF THE WHEELS, AND INSPECTED THE REMAINING STEMS, ALL WERE CRACKED. THE CAR IS A 2007, AND WAS PLACED IN SERVICE ON MARCH 2007 IN SYRACUSE, NY, AND HAD 30,000 MILES ON IT, WITH THE ORIGINAL TIRES. I DO MOSTLY HIGHWAY DRIVING. *TR

I HAVE A 2007 MERCURY MILAN AND I HAVE BEEN BOTHERED BY SLOW LEAKS IN THE TIRES SINCE I PURCHASED THE CAR IN MARCH 2007. THE TIRE PRESSURE DECREASES AT A SLOW RATE, CAUSING ME TO REFILL THE TIRES TO BRING THEM TO PROPER PRESSURE EVERY FEW DAYS. I SAW AN ARTICLE CONCERNING THE TIRE VALVES FOR THESE FORD PRODUCTS AND BELIEVE MY SITUATION IS THE SAME. *TR

ON 9/9/08 WE WERE TRAVELING TO THE AIRPORT WHEN OUR TIRE COMPLETELY DISINTEGRATED. WE HAD THAT TIRE REPLACED. ON 9/26/08 A SECOND TIRE WAS SEPARATING FROM THE SIDEWALL. IN LESS THAN 25000 MILES ON OUR VEHICLE WE ARE HAVING TO REPLACE A THIRD TIRE. THERE WAS NO DAMAGE BECAUSE WE CAUGHT IT IN TIME AND USED WISDOM. ONE TIRE IS AVAILABLE FOR INSPECTION IT IS AT THE DEALER AT THE MOMENT. THE OTHER TIRE WAS COMPLETELY SHREDDED AND WAS REPAIRED AT A DIFFERENT LOCATION. THE FIRST TIRE REPLACED WAS FLAT AND LEAKING AT THE SIDEWALL. IT WAS REPLACED SOME TIME AGO. *TR

TL*THE CONTACT OWNS A 2007 MERCURY MILAN. THE VEHICLE HAS MICHELIN P235/55R17 TIRES. ON THREE SEPARATE OCCASIONS, THE TIRES FLATTENED. THE VALVE STEMS WERE REPLACED ON EACH TIRE. THE DOT NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 17,000 AND FAILURE MILEAGE WAS 13,000.

TL*THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE SUN VISOR IN HER VEHICLE WOULD BECOME UNLATCHED WHEN SHE ATTEMPTED TO PULL IT DOWN. THE VISOR BLOCKED HER ENTIRE VIEW. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT ALL THE MILANS THEY INSPECTED WERE EXPERIENCING THE SAME FAILURE. THE DEALER STATED THAT NOTHING COULD BE DONE TO ASSIST. THE CONTACT TOOK THE VEHICLE TO ANOTHER DEALER AND WAS GIVEN THE SAME EXPLANATION. THE CURRENT MILEAGE WAS 13,324 AND FAILURE MILEAGE WAS APPROXIMATELY 3,000. UPDATED 07/29/08 *BF UPDATED 08/05/08

2007 MERCURY MILAN PURCHASE NEW JULY 2007. CAR KEPT IN GARAGE MOST OF THE TIME. OCTOBER 2007 CAR WAS PARKED OUTSIDE IN RAIN. OWNER NOTICED THAT THE PASSENGER SIDE OF THE FLOOR (FRONT AND BACK) CARPETS WERE SATURATED. NO WINDOWS OR DOORS WERE ACCIDENTALLY LEFT AJAR. OWNER KEPT CHECKING CAR AFTER CAR WASHES AND PASSENGER FLOOR WAS CONTINUALLY WET AFTER WASHING. CAR WENT BACK TO DEALERSHIP AND IT WAS DISCOVERED THAT THERE WAS A WELD BURN THROUGH UNDER COWL. THE BURN THROUGH WAS IN A VALLEY ALLOWING WATER HITTING THE OUTSIDE OF THE CAR TO TRAVEL INSIDE THE CAR BEHIND THE GLOVE COMPARTMENT AND INTO THE CAR. DEALER STUCK SILICONE ON THE SITE AND SAID "HERE YOU GO". CAR HAD LESS THAN 4000 MILES ON IT AT THAT TIME. OWNER WAS NOT SATISFIED. CARPETS WERE FINALLY REPLACED AND THERE WAS MOLD GROWING UNDERNEATH THE CARPET ON THE PASSENGER SIDE AND THERE IS VISUAL RUSTING IN THE SEAT TRACK AND THE DRIVER'S SEAT BRACKET ALSO HAD RUST FORMING. HOW MANY OTHER VEHICLES MADE THAT SAME DAY IN KANSAS CITY MISSOURI (FEBRUARY 20, 2007) ALSO HAVE A WELD BURN THROUGH AND NO ONE KNOWS IT YET? *TR

HEAD ON COLLISION, AIR BAGS DID NOT DEPLOY. PASSENGER HAD HEAD INJURY WITH LOC.

I STARTED TO BACK UP OUT OF MY DRIVE WAY AND THE COIL SPRING ON THE FRONT DRIVERS SIDE SNAPPED AND WENT THROUGH THE TIRE. THAT SIDE OF THE CAR COLLAPSED AND DAMAGED THE FRONT END. THE CAR HAD TO BE TOWED TO THE REPAIR SHOP. I WAS TOLD THAT THIS FAILURE IS A COMMON OCCURRENCE WITH A FORD PRODUCT ESPECIALLY THE TAURUS. THIS PART IS BEING RECALLED ON THE TAURUS. THIS SAME EXACT PART IS NOT BEING RECALLED ON THE MERCURY. I HAD TO HAVE THE BOTH RIGHT AND LEFT FRONT COIL SPRINGS REPLACED ALONG WITH THE SWAY BARS AND BALL JOINTS. THE TIRE NEEDED TO BE REPLACED. THE TOTAL COST CAME TO $1966.33. I AM VERY FORTUNATE THAT I WAS NOT ON THE HIGHWAY WHEN THIS HAPPENED. *TR

AFTER OBTAINING THE 2007 MERCURY MILAN I4 PREMIERE, I HAVE HAD TRANSMISSION PROBLEMS WITH THE 5-SPEED AUTOMATIC, INASMUCH THAT IT "JERKED" WHEN PUTTING IT INTO REVERSE AND WOULDN'T OPERATE BEYOND 3RD GEAR. AFTER TAKING IT INTO THE DEALER, COSTA MESA LINCOLN MERCURY, THE FIRST TIME THE PROBLEM APPEARED REMEDIED FOR A COUPLE OF DAYS, THEN RETURNED. I TOOK THE VEHICLE BACK INTO THE SAME DEALERS SERVICE, WHERE IT HAS BEEN FOR OVER A MONTH. I MADE MY SECOND AND THIRD PAYMENTS WHILE IT SAT IN SERVICE. AT THIS POINT, THE ENTIRE TRANSMISSION HAS BEEN REPLACED, THE CONTROLLER, SOLENOID, ETC. WHEN I PICKED IT UP THE SECOND TIME, I DIDN'T EVEN MAKE IT BACK TO THE FREEWAY WHEN THE SAME PROBLEM APPEARED AGAIN, SO I IMMEDIATELY RETURNED THE CAR A THIRD TIME TO SERVICE FOR THE SAME PROBLEM. PLEASE NOTE THAT I HAVE NO PROBLEM WITH THE DEALER, THIS IS A PROBLEM FROM THE FACTORY. THE DEALER HAD A FORD FACTORY SERVICE REP. OUT FOR THREE CONSECUTIVE DAYS, AND WHEN ASKED HOW TO FIX THE VEHICLE HE REPLIED, "REPLACE IT." THE DEALER IS SAYING THAT TO REPLACE IT WILL STILL TAKE ANOTHER 3 WEEKS OR SO. I FEEL THIS RIDICULOUS, BECAUSE THE CAR HAS BEEN AT THE DEALERS SERVICE DEPT. MORE THAN I HAVE HAD IT TO ENJOY, WHILE STILL BEING REQUIRED TO MAKE PAYMENTS. FORD/MERCURY HAD BETTER REMEDY THIS, TO MY SATISFACTION, QUICKLY! *JB