Page 4 of 9 · complaints 151–200 of 434

2007 Mercury Milan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Air Bags
Filed Nov 28, 2017MI

FORD IS TAKING ITS TIME WITH REPLACEMENT PARTS. WHAT HAPPENS IF SOMEBODY DIES IN THE PROCESS OF WAITING?

Air Bags
Filed Nov 28, 2017IN

WAS SENT NOTICE OF SAFETY RECALL JULY OF 2016. THE DANGER OF INFLATING CAUSING SERIOUS INJURY OR DEATH. HAVE CALLED SEVERAL DEALERS SINCE THIS DATE REPEATEDLY. NO HELP TO FIX RECALLED PARTS.

Air Bags
Filed Nov 21, 2017NJ

TAKATA RECALL WAS RECEIVED IN JULY 2016 AND I AM STILL NOT ABLE TO HAVE IT FIXED. THE DEALERSHIPS ARE TELLING ME THAT THE PARTS ARE NOT AVAILABLE AND THIS IS VERY DANGEROUS!!!

Air Bags
Filed Nov 20, 2017VA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG HAD BEEN PROTRUDING OUT OF POSITION FOR MONTHS. MONTHS LATER, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (HARDEE FORD, 1305 W DANVILLE ST, SOUTH HILL, VA 23970, (434) 447-3133) STATED THAT THE PART WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE MANUFACTURER WAS NOTIFIED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 20, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED REDWOOD FORD AT (707) 468-0091 (1170 S STATE ST, UKIAH, CA 95482) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Nov 16, 201735,000 milesPA

"TAKATA RECALL" WAS ISSUED IN JUNE OF 2016. I RECENTLY CONTACTED A FORD DEALER AND WAS TOLD THERE ARE NO PARTS AVAILABLE TO PERFORM THE RECALL. I FEEL THE CAR IS UNSAFE TO DRIVE.

Air Bags
Filed Nov 16, 2017VA

TAKATA RECALL THE PASSENGER FRONTAL AIRBAG INFLATOR WAS RECALLED ON JUNE 1, 2016. I HAVE ASKED MY DEALER, TED BRITT FORD OF FAIRFAX, VA (QUICK LANE, 11200 JAMES SWART CIRCLE, FAIRFAX, VA 22030, 703-659-8431) EVER SINCE IF THEY CAN REPLACE THE PART AND THEY SAY THEY HAVE NOT RECEIVED IT YET. EACH TIME I NEED TO DRIVE MY NEPHEW SOMEWHERE, HE MUST SIT IN THE BACK BEHIND ME BECAUSE OF THIS. HE SAID TO ME THE OTHER DAY, "AUNT [XXX], THEY ARE WAITING FOR YOU OR THE CAR TO DIE SO THEY DON'T HAVE TO DO IT." THIS IS SO TRUE AND IT IS UNACCEPTABLE. PLEASE LOOK INTO THIS LAGGARDLY PERFORMANCE AND SEE IF THE BOTTLENECK CAN BE CLEARED. THANK YOU, [XXX] (VEHICLE IS LISTED UNDER MY HUSBAND,[XXX]) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags
Filed Nov 16, 2017NJ

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (FAMILY FORD, NETCONG, NJ, 973-347-3000) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 16, 2017MN

TAKATA RECALL- MY DEALERSHIP FORD AUTONATION IN WHITE BEAR LAKE MN HAS TOLD ME MULTIPLE TIMES THEY WILL NOT FIX THE RECALL BECAUSE THEY DON'T HAVE THE PARTS. PLEASE LET ME KNOW HOW I CAN GET MY CAR FIXED!

Air Bags
Filed Nov 16, 2017NJ

"TAKATA RECALL" MY AIRBAG LIGHT FOR THE PASSENGER SIDE IS ON AND I HAVE CONTACTED KINDLE FORD SEVERAL TIMES TO SEE IF THE PART WAS IN AND THEY SAID NO. ITS ON BACK ORDER AND THEY PUT ME ON A WAIT LIST. I STILL HAVE NOT HEARD ANYTHING AND ITS BEEN OVER A YEAR.

Air Bags
Filed Nov 15, 2017TX

TAKATA RECALL - 2ND REQUEST FOR REPAIR. STILL NO UPDATE ON WHEN THE REPAIR PART WILL BE AVAILABLE FOR AIR BAG. MANY NEWER CARS ARE BEING REPAIRED AND OLDER ONES ARE NOT AND THIS IS NOT ACCEPTABLE.

Air Bags
Filed Nov 14, 2017VA

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WYNNE FORD IN HAMPTON, VIRGINIA (1020 WEST MERCURY BLVD, 23666) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 14, 2017CA

TAKATA RECALL - I GOT A LETTER JULY 2016 ABOUT THIS RECALL. APPARENTLY FORD IS SLOW ON FIXING THIS PROBLEM. THEY CLAIM THEY DON'T HAVE THE PARTS. IT HAS BEEN A YEAR, WHAT IS TAKING SO LONG?

Air Bags
Filed Nov 10, 2017OR

TAKATA RECALL

Air Bags
Filed Nov 9, 2017MA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (QUIRK FORD, 540 SOUTHERN ARTERY, QUINCY, MA 02169) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 9, 2017MN

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (ROCHESTER FORD, ROCHESTER, MN, 507-288-7564) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 8, 2017FL

TAKATA RECALL

Air Bags
Filed Nov 7, 2017IA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (CRESTON AUTOMOTIVE, 410 W. ADAMS STREET, CRESTON, IA 50801) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 7, 2017CA

"TAKATA RECALL" CONTACTED DEALERSHIP AND THEY STATED DO NOT HAVE THE PARTS.

Air Bags
Filed Nov 6, 2017MO

I WAS INFORMED OF THE AIRBAG RECALL (CAUSING SERIOUS INJURY OR DEATH) OVER A YEAR AGO. I HAVE CALLED MY FORD LINCOLN MERCURY DEALERSHIP, WHERE I BOUGHT MY CAR, EVERY FEW MONTHS FOR AN UPDATE ON WHETHER THE PARTS ARE ESTIMATED TO ARRIVE. I HAVE NEVER BEEN GIVEN AN ESTIMATE ON WHEN THE PARTS WILL ARRIVE AND HAVE NEVER BEEN PROVIDED WITH A SOLUTION TO MY ISSUE. I WOULD LIKE TO GET THIS FIXED BEFORE IT HURTS OR KILLS ME OR ANYONE ELSE THAT MAY BE IN MY VEHICLE. I DO NOT WANT TO WAIT UNTIL THERE IS AN ACCIDENT TO FILE A LAWSUIT OR WAIT ANOTHER YEAR OR TWO FOR A RESOLUTION.

Air Bags
Filed Nov 5, 2017MN

TAKATA RECALL WITHOUT ANY REPLACEMENT PARTS. HAVE BEEN WAITING A LONG TIME. WORRIED THAT AN ACCIDENT MAY CAUSE INJURY.

Air Bags
Filed Nov 4, 2017MS

TAKATA RECALL I HAVE CALLED AND NOT GOTTEN ANY RESPONSE FROM A LOCAL FORD DEALERSHIP TO WHEN I CAN HAVE MY FREE CORRECTION OF MY AIRBAG RECALL. THE RECALL WAS ISSUED BY NHTSA (16V384) AND MANUFACTURER (16S26) IN JUNE 2016, SO IT HAS BEEN OVER A YEAR AND NO CORRECTION HAS BEEN OFFERED. MY AIRBAG LIGHT IS ON AND THEY WON'T DO ANYTHING ABOUT IT. TAG JGE563 MISSISSIPPI. I CAN SEND REGISTRATION IF REQUIRED.

Air Bags
Filed Nov 3, 2017TX

TAKATA RECALL: I CONTACTED AUTO NATION FORD FRISCO,TX IN JUNE/JULY OF 2016 CONCERNING THE RECALL AND AGAIN IN JULY 2017. I ALSO CONTACTED BOB TOMES FORD IN MCKINNEY, TX. THERE I NO AVAILABLE PARTS TO REPAIR THE VEHICLE. CONCERNED THAT THE CAR IS MY 16 YEAR OLD DAUGHTER'S VEHICLE FOR SCHOOL AND WORK.

Air Bags
Filed Nov 3, 2017VA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED (COWLES PARKWAY FORD, 13779 NOBLEWOOD PLAZA, WOODBRIDGE, VA 22193 AT (703) 986-5500) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Nov 3, 2017PA

" TAKATA RECALL" WE HAVE RECEIVED THE RECALL FOR THE AIRBAG BUT TO DATE WE HAVE NOT BEEN ABLE TO HAVE OUR VEHICLE REPAIRED. DUE TO LACK OF PARTS. I WOULD LIKE TO KNOW IF IT WILL EVER BE REPAIRED????

Air Bags
Filed Nov 2, 2017TN

"TAKATA RECALL" I AM DENIED SERVICE FOR THIS DEFECTIVE AIRBAG.

Air Bags
Filed Nov 1, 2017PA

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BIONDI LINCOLN AT 412-856-1200 AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND THE AIR BAG WAS EXPOSED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 1, 2017160,000 milesRI

TAKATA RECALL : I HAVE BEEN DRIVING AROUND FOR YEARS WITH THESE DANGEROUS AIR BAGS IN MY CAR. THE PARTS ARE STILL NOT AVAILABLE FOR THE RECALL AND NOW TAKATA IS GOING BANKRUPT, I AM AFRAID THEY WILL NEVER GET REPLACED. THIS IS AN UNREASONABLE AMOUNT OF TIME TO WAIT FOR A VERY SERIOUS RECALL AND AN UNFAIR POSITION TO PUT PEOPLE IN. I AM AFRAID TO BRING PASSENGERS INTO MY CAR BECAUSE GOD FORBID SOMETHING SHOULD HAPPEN. SO I HAVE A CAR THAT I CANNOT PUT ANYONE INTO? THIS ISN'T RIGHT! IT IS CAUSING ME MENTAL ANGUISH AND MAKING LIFE VERY DIFFICULT BECAUSE NO PASSENGERS CAN SAFELY BE IN THE FRONT SEAT.

Air Bags
Filed Nov 1, 2017NJ

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GEORGE WALL FORD/LICOLN/MERCURY IN RED BANK, NEW JERSEY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 1, 2017VA

TAKATA RECALL - I VISITED WWW.AIRBAGRECALL.COM AND WAS DIRECTED TO CONTACT A DEALER REGARDING THE REPAIR. THERE ARE NO MERCURY-CERTIFIED DEALERSHIPS ON THE LIST. THE FORD WEBSITE STATES THAT PARTS ARE NOT YET AVAILABLE. THE ORIGINAL RECALL NOTIFICATION IS DATED 06/01/2016.

Air Bags
Filed Nov 1, 2017140,000 milesMN

TAKATA RECALL NO PARTS TO HONOR THE RECALL.

Air Bags
Filed Nov 1, 2017130,000 milesMN

TAKATA RECALL NO PARTS TO HONOR THE RECALL.

Air Bags
Filed Oct 31, 2017CO

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TOWN AND COUNTRY CAR AND TRUCK CENTER (10 CRAFT DR, ALAMOSA, CO 81101; 719-587-1800) STATED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN

Air Bags
Filed Oct 31, 2017MN

"TAKATA RECALL" RECEIVED A LETTER FROM FORD DATED MARCH, 2017 SAYING WHEN PARTS BECOME AVAILABLE FOR SAFETY RECALL # LISTED IN THE LETTER FORD WOULD NOTIFY ME BY LETTER. THE DEALERSHIP SAYS PARTS HAVE NOT BEEN RECEIVED AS OF OCTOBER. 25, 2017 PROX. THE SERVICE REP SAYS OUT OF FORD'S CONTROL. NO DAMAGE YET

Air Bags
Filed Oct 30, 2017VA

TAKATA RECALL - I STILL AM BEING TOLD BY MY SERVICING DEALERSHIP (PRIORITY FORD IN NORFOLK, VA) THAT THE PARTS ARE NOT AVAILABLE. THAT IS LUDICROUS. MY CAR MAY NO LONGER BE IN PRODUCTION, BUT IT'S THE MERCURY TWIN TO THE FORD FUSION AND IT'S FORD WHO IS SENDING ME THE RECALL INFO. NOW TAKATA IS IN BANKRUPTCY. THIS HAS BEEN DELAYED ENTIRELY TOO LONG. IT'S ALWAYS THE CONSUMER WHO GETS THE SHORT END OF THE STICK. PLEASE HELP ME GET THIS REPLACEMENT ACCOMPLISHED.

Air Bags
Filed Oct 30, 2017130,000 milesVA

TAKATA RECALL. DEALER SAYS THAT FORD NEVER SUPLLIED REPLACEMENT AIRBAGS AND HAS NO IDEA WHEN TO EXPECT THEM. NOW TAKATA IS GOING CHAP 11 AND I'M WORRIED.

Air Bags
Filed Oct 28, 2017PA

I HAVE CONTACTED FORD MOTOR COMPANY AND LOCAL LINCOLIN DEALER, NO ONE CAN GIVE ME A TIME FRAME AS TO FIX THE AIR BAG RECALL. THE CAR HAS HAD A RECALL ON IT FOR 18 MONTHS WITH NO PLANS OF FIXING ON THEIR PART. FORD SHOULD BE MADE TO BUY THE VEHICLES BACK SINCE THEY CAN NOT FIX THEM IN A TIMELY MANNER

Air Bags
Filed Oct 27, 2017MA

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PRIME FORD AUBURN DEALER (780 WASHINGTON ST, AUBURN, MA 01501) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 26, 201775,000 milesIL

TAKATA RECALL - RECALL EFFECTIVE JULY 2016. STILL NO PARTS AVAILABLE TO FIX. DASHBOARD, WHERE PASSENGER AIRBAG IS HOUSED, IS BULGING.

Air Bags
Filed Oct 25, 2017OH

TAKATA RECALL I WAS NOTIFIED IN THE FALL OF 2016 THAT MY VEHICLE HAS TAKATA AIRBAG INFLATORS THAT HAVE BEEN RECALLED. I CALLED MY LOCAL FORD DEALER ( KLABEN FORD IN KENT, OHIO) TO SCHEDULE A REPAIR. I WAS TOLD THAT PARTS ARE NOT AVAILABLE & I WOULD BE NOTIFIED WHEN PARTS ARE AVAILABLE. I CALLED KLABEN FORD ON 10/25/2017 AND WAS TOLD AGAIN PARTS ARE NOT AVAILABLE. WHY AFTER 1 YEAR FORD CAN'T FIND REPLACEMENT PARTS? I BELIEVE FORD HAS NO INTENTION OF REPLACING THE INFLATORS. WHAT ACTION CAN BE TAKEN TO GET FORD TO HONOR THE RECALL?

Air Bags
Filed Oct 25, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS DO TO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AND RECEIVED THE RECALL NOTICE OVER A YEAR AGO. THE DEALER (FORD OF OCALA, 2816 N PINE AVE, OCALA, FL 34475 (352) 732-4800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 24, 201760,000 milesAZ

TAKATA RECALL, WAS NOTIFIED BY FORD MOTOR COMPANY IN 2016 THAT TAKATA AIR BAGS WERE DEFECTIVE AND IN THE EVENT OF AN ACCIDENT, METAL OBJECTS COULD BE EJECTED FROM AIR BAG POSSIBLY INJURING OR KILLING THE PASSENGER. WAS TOLD BY LOCAL FORD DEALER THAT PROBLEM MOST LIKELY WOULD NOT BE FIXED AND TO BE HAPPY THAT I DID NOT OWN A MUSTANG AS THEY ARE ON A 10 YEAR WAITING LIST TO BE FIXED.

Air Bags
Filed Oct 23, 2017NC

TAKATA RECALL - RECEIVED RECALL LETTER JUNE 2016...PARTS STILL NOT AVAILABLE OCTOBER 2017

Air Bags
Filed Oct 23, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS HE RECEIVED THE RECALL NOTICE OVER A YEAR AGO. THE DEALER (MAC HAIK FORD LINCOLN, 7201 N INTERSTATE HWY 35, GEORGETOWN, TX 78628 (512) 930-3673) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER STATED THAT OWNERS WOULD RECEIVE A SECOND NOTICE WHEN PARTS BECAME AVAILABLE. THE CONTACT STATED THAT HE RECENTLY RECEIVED A POSTCARD FROM TK HOLDING ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 23, 2017MI

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HINE PARK LINCOLN AT 734-619-6272 AND THEY CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 23, 2017TX

I GOT A AIRBAG RECALL LETTER IN JULY-2016. SINCE THAN I HAD CONTACTED THE DEALERS (NORTH PARK LINCOLN, RED MCCOMBS FORD, MAC HAIK'S SOUTHWAY FORD ) SEVERAL TIMES BUT ALL THE TIME I HEAR THAT "PARTS ARE NOT AVAILABLE". IT HAS MORE THAN A YEAR AND STILL NOT SURE WHEN MY CAR'S AIRBAG WILL BE FIXED.

Air Bags
Filed Oct 23, 2017OH

TAKATA RECALL WAS RECEIVED FROM FORD MOTOR COMPANY IN JULY 2016. CALLED LAST WEEK REGARDING PARTS FOR REPAIR AND THEY HAVE NO IDEA WHEN THIS WILL BE AVAILABLE. I FEEL THIS IS VERY UNSATISFACTORY CONSIDERING THE AGE OF THE CAR AND THE POSSIBLE DEVASTING NATURE OF INJURIES IF THE AIRBAGS WOULD EXPLODE AND THE FACT THATTAKATA HAS FILED FOR BANCRUPTCY. WILL THEY EVER GET FIXED OR WILL FORD COMPENSATE US?

Air Bags
Filed Oct 22, 2017SC

I RECEIVED A LETTER IN 2016, 1 YEAR AGO. I WENT TO FORD DEALER TO SEE IF THEY HAVE COME IN (THE NEW ONES) THEY SAID NO ON BACK ORDER FOREVER. THE NOTICE WAS IN ACCORDANCE WITH THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT. RECALL NOTICE 16S26. NO ONE HAS W EVER CALLED ME, THIS CAUSES NERVOUSNESS, PANIC ATTACKS AND MORE . WHAT ARE YOU GOING TO DO?

Air Bags
Filed Oct 21, 2017IN

TAKATA RECALL: IT HAS BEEN MORE THAN A YEAR SINCE THEY FIRST ANNOUNCED THE AIRBAG RECALL BUT THERE IS STILL NO SOLUTION AVAILABLE TO FIX IT. IT STARTED ON JUNE 1, 2016 AND IT STILL SAYS "REMEDY NOT YET AVAILABLE".

Air Bags
Filed Oct 21, 2017FL

"TAKATA RECALL" RECEIVED RECALL NOTICE JUNE 2016 FOR PASSENGER AIRBAG. AS OF OCTOBER 2017, NOT FIXED AND ACCORDING TO THE LOCAL DEALER IT IS UNKNOWN WHEN AND IF IT WILL EVER BE FIXED. THEY HAVE NO REPLACEMENT PARTS. THEY CLAIM IS IS OK TO USE THE VEHICLE, BUT ONE OF THE PERSONNEL AT THE DEALERSHIP SUGGESTED NO ONE RIDE IN THE PASSENGER FRONT SEAT. IF YOU HAVE A PASSENGER, HAVE THEM RIDE ON THE BACK. ALSO STATED IF IT DOES GO OFF IT MIGHT INJURE THE DRIVER BECAUSE THE METAL PARTS FLY ALL OVER THE VEHICLE. THE RECALL HAS LOWERED THE RESALE VALUE OF THE VEHICLE BECAUSE DEALER CAN NOT RESELL IT WITH THE RECALL NOT FIXED. (SELLING UNSAFE VEHICLE)

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Mercury Milan → · Every Milan year → · How the figures are calculated →