1999 Mercury Grand Marquis

Routine

Owners filed 164 complaints about this vehicle with federal regulators, most often about the exterior lighting. It has been recalled 5 times.

When it fails
020k40k60k90k120k200k
103,000 milesMedian miles at failure

61 complaints record an odometer reading. Failures cluster around 120,000150,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Engine and Engine Cooling11
001
Exterior Lighting8
000
Exterior Lighting › Headlights7
000
Vehicle Speed Control6
301
Tires6
000
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe6
000
Engine6
000
Suspension5
000
Steering › Linkages › Tie Rod Assembly5
000
Engine and Engine Cooling › Engine5
000

5 safety recalls

Part 573 reports
Steering15E082000
Filed Oct 6, 20151,767 vehiclesDorman Products, Inc.

Defect. Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.

Risk. If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.

Remedy. Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.

Fuel System, Gasoline06E056000
Filed Jun 13, 200658,640 vehiclesUfi Filters Usa

Defect. CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

Risk. FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

Remedy. UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.

Equipment › Mechanical › Integrated Jack/Leveler/Stabilizer00V200000
Filed Jul 18, 2000875,000 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES HAVE JACKING INSTRUCTIONS WHICH, IF FOLLOWED, COULD CAUSE THE VEHICLE OPERATOR TO PLACE THE JACK ON A FRAME WELD WHEN ATTEMPTING TO RAISE A REAR WHEEL. IF THE VEHICLE IS JACKED UP WITH THE JACK PLACED ON THE FRAME WELD AND IF THE VEHICLE IS FREE TO ROLL (WHEELS NOT BLOCKED OR CHOCKED), THE JACK COULD YIELD AND THE VEHICLE MAY DROP SUDDENLY.

Risk. IF THIS OCCURS AND ANY PORTION OF THE OPERATOR'S BODY IS UNDER THE VEHICLE, THE POTENTIAL FOR PERSONAL INJURY EXISTS.

Remedy. OWNERS WILL BE PROVIDED WITH A REVISED JACK INSTRUCTION AND STOWAGE CARD AND JACK WARNING LABEL, AS WELL AS A SUPPLEMENT TO THE OWNER GUIDE.

Seat Belts › Front › Anchorage00V157001
Filed Jun 12, 20001,167 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Risk. IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Remedy. DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

Seat Belts › Front › Anchorage00V157002
Filed Jun 12, 20001,129 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Risk. IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Remedy. DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

What owners reported

Newest filings
Seat BeltsCrash
Filed Jul 13, 2023MS

My significant other and I were in an accident on the interstate. The airbags deployed and the seat belts failed to lock in place.

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jan 25, 2022120,000 milesFL

The contact owns a 1999 Mercury Grand Marquis. The contact stated that the vehicle had a leaking intake manifold. The vehicle was taken to an independent mechanic and diagnosed that the intake manifold needed to be replaced. The vehicle was not repaired. The dealer and manufacturer were made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 120,000.

Exterior Lighting
Filed Jul 18, 2020160,000 milesSC

MY HEADLIGHTS, HAZARDS, AND TURN SIGNALS ALL JUST RANDOMLY WENT OUT WHILE DRIVING. THEY HAVE NOT COME BACK ON SINCE. AFTER READING FORUMS I BELIEVE IT TO BE THE LCM BUT MY YEAR MODEL IS NOT INCLUDED IN THE RECALL. I BELIEVE THIS ISSUE DATES BACK FARTHER THAN 2000 AND FORD SHOULD STEP UP AND RECALL MORE OF THESE LCM COMPONENTS.

Steering
Filed Nov 8, 2019154,850 milesWI

WHILE DRIVING PINS IN STEERING COULM BECAME LOSSE AND CAUSED CAR TO SHUT OFF WHILE AT STOP LIGHT HAD TO TOW TO SERVICE SHOP; HAD FOUND COMMON FORD ISSUE WITH LOOSE STEERING PINS IN 1999 MERCURY GRAND MARQUIS SHOULD BE RECALL VERY DANGEROUS TO HAPPEN TO SOME CAST IS $300 PLUS TAX AND TOW I FEEL FORD OUWES ME TO THIS THAT BUILT THIS CAR NOT ME ITS COST AS MUCH AS A DECENT USED CAR TO DAY I WOULD LIKE FORD TO OFFFER ME HELP; WITH THERE PAST ISSUES WITH CARS

Engine
Filed Apr 10, 2019112,004 milesOH

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

Exterior Lighting
Filed Aug 30, 2018160,000 milesCA

TL* THE CONTACT OWNS A 1999 MERCURY GRAND MARQUIS. WHILE DRIVING 65 MPH, THE HEADLIGHTS FAILED TO OPERATE INTERMITTENTLY. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

Electrical System
Filed Jun 18, 2018155,000 milesOH

VEHICLE WAS PARKED. I WENT TO TURN MY HEADLIGHTS ON. NO HEADLIGHTS, TURN SIGNALS, DASH LIGHTS, HAZARD FLASHERS OR DOME LIGHT. THE 2003-2005 MODELS WERE RECALLED FOR THIS SAME THING WITH THE LCM FAILING. PLEASE LOOK INTO THIS AS THIS IS A SERIOUS SAFETY ISSUE.

Engine
Filed Jan 5, 2018135,000 milesMI

TL* THE CONTACT OWNS A 1999 MERCURY GRAND MARQUIS. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING, THE CONTACT SHIFTED INTO REVERSE AND NOTICED STEAM COMING FROM THE HOOD. THE VEHICLE WAS THEN SHIFTED BACK INTO PARK AND TURNED OFF THE ENGINE. UPON OPENING THE HOOD, THE CONTACT NOTICED THAT A PART OF THE MANIFOLD WAS MISSING THE THERMOSTAT. THE CONTACT WAS UNSURE OF ANY WARNING INDICATORS ILLUMINATING. THE CONTACT WENT TO BILL MACDONALD FORD (1200 S CARNEY DR, ST CLAIR, MI 48079, (810) 329-6601) AND WAS INFORMED THERE WERE NO RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.

Exterior Lighting
Filed Oct 2, 2017160,000 milesMI

WE OWN THREE MERCURY GRAND MARQUIS, LOVE THE CARS HOWEVER ALL THREE( 2000, 1999 AND SECOND 1999 ALL INTEMITANTLY LOOSE HEADLIGHTS WHEN HIGH BEAMS ARE ON. IF I QUICKLY GO TO LOW BEAMS I CAN SEE AGAIN...ITS LIKE THEY ARE OVERHEATING WITH THE AMP DRAW OF HIGH BEAMS AND CIRCUIT BREAKS. THIS IS WAY TOO COMMON TO BE OK. IT DANGEROUS ESPECIALLY IF ONE GETS RATTLED WITH COMPLETE DARKNESS AT NIGHT AND HIGH SPEED. BUMPS ALSO SEAM TO SLIGHTLY AFFECT IT SOMETIMES. THIS HAPPENS ANY TIME THE GRAY 99 HAS HIGH BEAMS ON FOR ABOUT 45MINS. ONLY 10-15MINS ON BLUE 1999 AND 2000 NOT AS FREQUENT YET BUT ONLY HAS ABOUT 75K MILES, WHERE AS THE 1999 ARE 150-210 RESPECTIVELY. STARTED 5 YEARS AGO ON MY FIRST AND I JUST DID NOT USE HIGH BEAM SINCE I PURCHASE SECOND 1999 TO REPLACE FIRST AND HAD TITLE ISSUES SO BOUGHT THE 3RD 2000 AND FOUND THEY ALL HAVE THE SAME FLAW!! MY CELL [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Exterior Lighting
Filed Aug 24, 2017134,000 milesOH

TL* THE CONTACT OWNS A 1999 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 45 MPH, THE HEADLIGHTS SUDDENLY BEGAN TO FLICKER OFF AND ON. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LIGHT CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 134,000.

Engine
Filed Apr 21, 2017185,000 milesMI

PLASTIC INTAKE MANIFOLD FAILED, ANTIFREEZE LEAKING FROM AROUND THERMOSTAT DUE TO THIS FAILURE AND LEAKING INTO COIL PACKS AND CAUSING MAJOR MISFIRE IN MOTOR. HAPPENED SUDDENLY, NO INDICATION OF LEAK PRIOR TO THIS FAILURE. WAS DRIVING WHEN THIS HAPPENED AND HAD TO CALL FOR HELP TO GET VEHICLE BACK HOME, AND NOW CAN'T DRIVE IT . COST TO FIX IS EXPENSIVE, AND THE CAR RAN GREAT UNTIL THIS HAPPENED. SOUNDED LIKE I HAS THROWN A ROD, POPPING LOUDER ON EXCELERATION, SO I IMMEDIATELY PARKED IT AND TURNED OFF THE MOTOR.

Electrical System
Filed Apr 12, 2017118,000 milesTN

INTAKE MANIFOLD FAILED (BURNED AND DISINTEGRATED IN THE AREA OF THE THERMOSTAT ) AND HAD TO BE REPLACED AT CONSIDERABLE EXPENSE . PRESENTLY THE SPEEDOMETER FAILS INTERMITTENTLY DROPPING TO ZERO AT RANDOM MOMENTS. MOST IMPORTANTLY THE LIGHTS CUT OUT INTERMITTENTLY USUALLY WHEN THE HEAT IS ON AND ON LONGER TRIPS. ALSO, MOST TIMES IT HAS HAPPENED WHEN IT HAS BEEN RAINING AND COLDER. DROVE UPWARDS OF 40 MILES WITH THE HEADLIGHTS CUTTING OUT INTERMITTENTLY IN THE RAIN AND COLD, PROBLEM HAS CONTINUED TO RECUR BUT SEEMS TO BE RELATED POSSIBLY TO HAVING THE HEAT ON. I BELIEVE THE LIGHTING CONTROL MODULE IS LOCATED NEAR A HEATING OUTLET AND MAY BE SUFFERING A FAILURE AS A RESULT BUT THIS IS JUST SPECULATION. ALSO, PREVIOUSLY WHEN I HAD PULLED INTO A REST AREA FOR AWHILE, AFTER COOLING DOWN, THE PROBLEM WENT AWAY FOR A LITTLE WHILE THEN RESUMED AFTER ABOUT TEN MILES WITH THE HEAT ON. I BELIEVE IT IS BEING CAUSED BY THE EXCESSIVE HEAT THE LCM IS SUBJECTED TO BY VIRTUE OF THE AREA IN WHICH IT IS INSTALLED. THE LIGHTING CONTROL MODULE IS OF MOTOROLA MANUFACTURE WITH SIEMANS RELAYS INSIDE. THE PART HAS NUMEROUS NUMBERS ON IT , MOST PROMINENTLY: XW7T-13C788-AA , 6MX2794A01, 990429A, AND LIGHTING CONTROL 95M .OTHERS ONLINE WITH SIMILAR VEHICLES (CROWN VICTORIAS) AND OF OTHER MODEL YEARS MANUFACTURED BY FORD HAVE REPORTED SIMILAR PROBLEMS AND THAT REPLACING THE RELAYS HAS RESOLVED THE ISSUE. I DO NOT KNOW THAT THIS PART IS THE SOURCE OF THE PROBLEM BUT SUSPECT IT AS MANY OTHERS ONLINE HAVE RE

Suspension
Filed Mar 3, 2017200,000 milesGA

TL* THE CONTACT OWNS A 1999 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE BALL JOINTS WERE REPLACED BUT THE BOLT THAT HELD IT IN PLACE WAS LOOSE AND CAUSED THE CARTER KEY TO FAIL TO HOLD THE BOLT IN PLACE. AS A RESULT, THE BOLT NECK DETACHED WHILE THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH AND CAUSED THE VEHICLE TO STOP ABRUPTLY. AS A RESULT, THE CONTACT'S HEAD HIT THE STEERING WHEEL. THE CONTACT SUFFERED A WHIP LASH THAT REQUIRED A MEDICAL ATTENTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED BY THE CONTACT WHO WAS AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

Electrical System
Filed Oct 18, 2016100,000 milesCA

AT NIGHT WHILE DRIVING HEADLIGHTS AND DASHBOARD LIGHTS WENT OUT ON FREEWAY AND COULD NOT BE TURNED ON AGAIN. HAS HAPPENED ON TWO OCCASIONS AND VEHICLE CANNOT BE DRIVEN AND UNSAFE. *TR

Seat Belts
Filed Aug 23, 2016OH

SEAT BELTS FRONT BOTH SIDES,NOTHING BUT THE RETRACTER STICKS,SLOW MOVING LAP&SHOLD. STEERING SHAFT SEPARATES,RATTLES WHEN HITTING BUMPS HARD.

Fuel/Propulsion System
Filed May 20, 2016CA

THE PASSENGERS SIDE SEAT BEAT COMES UNDONE AT TIMES AND THE SPEED SENSOR WORKS INTERMITTENTLY AND IT LEAKS GAS FROM AROUND THE FUEL PUMP

Exterior Lighting
Filed Jan 4, 2016133,596 milesMO

TL* THE CONTACT OWNS A 1999 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE LOW BEAM HEADLIGHTS FAILED INTERMITTENTLY. THE CONTACT MENTIONED THAT THE HEADLIGHTS WOULD ACTIVATE AND DEACTIVATE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CONTROL MODULE WAS DAMAGED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE MILEAGE WAS 133,596.

SteeringCrash2 injured
Filed Oct 28, 2015140,000 milesUT

WHILE DRIVING ON THE EXPRESSWAY, THE VEHICLE SUDDENLY CHANGED LANES AND THE STEERING BECAME ERRATIC. UPON EXAMINATION, THE IDLER ARM HAD SEPARATED FROM THE STEERING LINK ARM. THERE WAS NO WARNING AND THE VEHICLE HAD RECENTLY PASSED A SAFETY INSPECTION.

Exterior Lighting
Filed Oct 21, 2015140,000 milesME

TL* THE CONTACT OWNS A 1999 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 40-45 MPH, THE HEADLIGHTS STOPPED FUNCTIONING INDEPENDENTLY. THE FAILURE HAPPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CONTROL MODULE BEHIND THE DASHBOARD MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO PARTS NO LONGER BEING MANUFACTURED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Electrical System
Filed May 2, 2015130,000 milesLA

THE 3/4 KEY ON THE DRIVER SIDE DOOR RANDOMLY QUIT WORKING. EVERY OTHER BUTTON STILL WORKS, AND WHEN ANY BUTTON OTHER THAN THE 3/4 KEY IS PRESSED, THE KEYPAD LIGHTS UP. MY KEY CODE INCLUDES THE 3/4 KEY THOUGH, SO I CANNOT USE THIS KEYPAD TO UNLOCK MY VEHICLE OR TRUNK. HOWEVER THE KEYPAD LIGHTS UP ON ITS OWN, WHICH CAUSES MY EXTERIOR AND INTERIOR LIGHTS TO ILLUMINATE. THESE LIGHTS CYCLE ON FOR ABOUT 15 SECONDS AND TURN OFF FOR ABOUT 30 SECONDS. I HAD TO REMOVE MY INTERIOR DOME LIGHTS BECAUSE THEY WOULD DRAIN THE BATTERY. IF I AM PARKING FOR AN EXTENDED PERIOD OF TIME, I HAVE TO DISCONNECT MY BATTERY SO THE LIGHTS WILL NOT DRAIN IT. THE FORD DEALER CHECKED FOR A RECALL ON THE LCM, BUT THE RECALL DOES NOT AFFECT THE 1999 MODEL. *TR

20 of 164 complaints, reproduced as filed.

Across model years

Worst on record: 2005
YearComplaintsRecallsFiresDeathsAssessment
20119220Routine
201024200Routine
200926210Routine
200878312Fatalities reported
200796300Routine
2006143320Routine
2005488550Above average
2004348241Fatalities reported
2003362220Above average
200278220Routine
2001157532Fatalities reported
2000162850Routine
1999 — this page164520Routine
1998143781Fatalities reported
1997316560Above average
19962396192Fatalities reported
1995179753Fatalities reported
19941563202Fatalities reported
19931443180Routine
19922553271Fatalities reported
1991822140Routine
199056150Routine

Compare every Grand Marquis year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 6, 2015. Source: NHTSA Office of Defects Investigation.