Owners filed 143 complaints about this vehicle with federal regulators, most often about the exterior lighting. It has been recalled 7 times.
When it fails
08600086,000 milesMedian miles at failure
40 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Vehicle Speed Control
8
2
1
2
Suspension
6
1
0
0
Exterior Lighting › Headlights
6
0
0
0
Exterior Lighting
6
0
0
0
Engine and Engine Cooling › Engine › Gasoline
6
0
1
0
Steering › Linkages › Tie Rod Assembly
5
0
0
0
Power Train › Automatic Transmission
5
0
0
0
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
5
0
0
1
Engine and Engine Cooling
5
0
0
0
Tires
4
0
0
0
7 safety recalls
Part 573 reports
Steering15E082000
Filed Oct 6, 20151,767 vehiclesDorman Products, Inc.
Defect. Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.
Risk. If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.
Remedy. Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.
Vehicle Speed Control › Cruise Control08V051000
Filed Feb 4, 2008225,000 vehiclesFord Motor Company
Defect. FORD IS RECALLING 225,000 MY 1992-2003 ECONOLINE, MY 1993-1995 TAURUS SHO, MY 1992-1998 CROWN VICTORIA, MY 1993 BRONCO, F-SERIES, MY 1995-1997 F-SERIES SUPER DUTY STRIPPED CHASSIS, MY 1992-1998 MERCURY GRAND MARQUIS, AND MY 1992-1995 LINCOLN TOWN CAR VEHICLES. THE AFFECTED VEHICLES WERE PREVIOUSLY REPAIRED USING A WIRING HARNESS THAT IS NOT COMPATIBLE WITH THE VEHICLE CIRCUIT POLARITY.
Risk. AS A RESULT, THE FUSE IS LOCATED IN THE OUTPUT CIRCUIT RATHER THAN IN THE INTENDED INPUT POWER FEED CIRCUIT, AND MAY NOT OFFER THE INTENDED PROTECTION IN THE EVENT OF AN ELECTRICAL SHORT TO GROUND.
Remedy. DEALERS WILL INSTALL A NEW WIRING HARNESS, OR REPLACE THE MATING ELECTRICAL COMPONENT. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Vehicle Speed Control07V336000
Filed Aug 3, 20073,600,000 vehiclesFord Motor Company
Defect. ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Risk. THIS COULD RESULT IN AN UNDERHOOD FIRE.
Remedy. DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Fuel System, Gasoline06E056000
Filed Jun 13, 200658,640 vehiclesUfi Filters Usa
Defect. CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
Risk. FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Remedy. UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Filed Jul 18, 2000875,000 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES HAVE JACKING INSTRUCTIONS WHICH, IF FOLLOWED, COULD CAUSE THE VEHICLE OPERATOR TO PLACE THE JACK ON A FRAME WELD WHEN ATTEMPTING TO RAISE A REAR WHEEL. IF THE VEHICLE IS JACKED UP WITH THE JACK PLACED ON THE FRAME WELD AND IF THE VEHICLE IS FREE TO ROLL (WHEELS NOT BLOCKED OR CHOCKED), THE JACK COULD YIELD AND THE VEHICLE MAY DROP SUDDENLY.
Risk. IF THIS OCCURS AND ANY PORTION OF THE OPERATOR'S BODY IS UNDER THE VEHICLE, THE POTENTIAL FOR PERSONAL INJURY EXISTS.
Remedy. OWNERS WILL BE PROVIDED WITH A REVISED JACK INSTRUCTION AND STOWAGE CARD AND JACK WARNING LABEL, AS WELL AS A SUPPLEMENT TO THE OWNER GUIDE.
Seat Belts › Front › Anchorage00V157001
Filed Jun 12, 20001,167 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.
Risk. IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.
Remedy. DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.
Seat Belts › Front › Anchorage00V157002
Filed Jun 12, 20001,129 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.
Risk. IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.
Remedy. DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.
What owners reported
Newest filings
Steering
Filed Mar 21, 2021241,000 milesKY
WHEN DRIVING AT HIGHWAY SPEEDS CAR FEELS LIKE IT IS SWAYING BACK AND FORTH.
Suspension
Filed Sep 22, 2020165,400 milesIN
TL* THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE EXAMINING HIS VEHICLE AT HIS RESIDENCE, HE NOTICED THE FRONT BALL JOINTS WERE DEFECTIVE. THE VEHICLE TAKEN TO EXPRESSWAY FORD OF MOUNT VERNON (3800 HIGHWAY 62 E, MOUNT VERNON, IN 47620) ON MAY 30 2020, WHERE THE VEHICLE WAS INSPECTED AND IT WAS DETERMINED THAT THE SHOCKS NEEDED TO BE REPLACED. THE FRONT SHOCKS WERE REPLACED HOWEVER, SEVERAL MONTHS LATER THE DRIVER'S SIDE SHOCK WAS LEAKING FLUID. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 165,400.
Fuel/Propulsion System
Filed Sep 11, 201874,900 milesFL
CRACKED AIR INTAKE MANIFOLD ALLOWING IT TO OVER HEAT AND MESSING UP MASS AIR FLOW SENSOR
Electrical System
Filed Aug 23, 2018109,000 milesFL
TL* THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS AND INSTRUMENT PANEL LIGHTING FAILED TO ILLUMINATE. THE CONTACT STATED THAT THE FAILURE OCCURRED PERIODICALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.
Tires
Filed Mar 5, 2018IN
TL* THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS EQUIPPED WITH FIRESTONE FR380 TIRES, SIZE: P225/60R16. THE CONTACT STATED THAT THE TIRES HAD PREMATURE BLISTERS AND TREAD DETERIORATION. THE TIRE REPAIR FACILITY (FIRESTONE COMPLETE AUTO CARE, 4401 N FIRST AVE, EVANSVILLE, IN 47710, (812) 618-3542) DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE TIRE MANUFACTURER INDICATED THAT A SIMILAR TIRE MODEL HAD BEEN RECALLED, BUT NOT THIS PARTICULAR MODEL. THE MANUFACTURER RECOMMENDED THAT THE TIRES BE INSPECTED BY AN AUTHORIZED FIRESTONE COMPLETE AUTO CARE FACILITY. THE TIRE AND VEHICLE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.
Electrical System
Filed Nov 25, 2016165,784 milesAR
TL* THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE INTERIOR AND EXTERIOR LIGHTING OPERATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,784.
Engine
Filed May 31, 201680,000 milesNH
TL* THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE MISFIRED AND HESITATED TO RESPOND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PLASTIC INTAKE MANIFOLD WAS CRACKED, WHICH CAUSED ANTI FREEZE TO LEAK OUT AND DAMAGE THE ENGINE COILS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
SteeringCrash
Filed Apr 28, 2016213,760 milesIL
AUTOZONE- VALUCRAFT BRAND- BALL JOINTS PART NUMBER VFA2101 I RECENTLY HAD MY BALL JOINTS REPLACED AND I HAD A PREMATURE FAILURE OF THE BALL JOINT FASTENING HARDWARE WHILE DRIVING DOWN THE CITY ROAD IN A STRAIGHT LINE AT 45 MPH. IT CAUSED THOUSANDS OF DOLLARS OF DAMAGE AND IT ALSO ALMOST CAUSE ME GREAT INJURY. I SUSPECT AUTOZONE IS USING LOW GRADE NUTS CAUSE THE NUT THAT WAS ON THE BALL JOINT SHEARED OFF CAUSING ME TO BEND A CONTROL ARM, CRACK MY FRAME, BLOW A TIRE, ALL WHILE BARELY MISSING A TELEPHONE POLE. HAD I BEEN GOING DOWN THE HIGHWAY AT THE POSTED SPEED LIMIT I COULD HAVE FLIPPED MY CAR, GOT PULLED UNDER A SEMI, CROSS THE MEDIAN INTO ONCOMING TRAFFIC AND SO ON. I WOULD LIKE FOR AN INVESTIGATION TO BE STARTED ON THEIR POOR ENGINEERING CHOICES AND A RECALL TO BE STARTED. ITS JUST NOT FOR THE SAFETY OF ME BUT FOR THE SAFETY OF OTHER PEOPLE. I DO HAVE ALL DAMAGE PICTURES AND PICTURES OF THE FAILURE POINT. I HAVE PICTURES OF THE NUT IN QUESTION COMPARED TO ANOTHER COMPETITORS BRAND AND THERE IS A NOTICEABLE SIZE DIFFERENCE AND HARDNESS DIFFERENCE. THE BALL JOINTS WERE REPLACED 9/26/2015 AND FAILED ON 4/25/2016. AUTOZONE PART NUMBER VFA2101. MY BELIEF IS THE NUT IS A LOWER GRADE WHEN IT SHOULD BE A GRADE 8 NUT. I SAY THOUSANDS OF DOLLARS BECAUSE THE AUTO BODY SHOPS AROUND ME SAID THEY WILL NOT REPAIR THE FRAME BECAUSE ITS A LIABILITY AND WOULD RECOMMEND A NEW FRAME TO BE PUT UNDER THE VEHICLE ESSENTIALLY TOTALING MY CAR OUT CAUSING ME TO HAVE TO SPEND THOUSANDS TO REPLACE MY
Exterior Lighting
Filed Feb 2, 201686,000 milesKY
TL* THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.
Electrical System
Filed Dec 16, 2015722,530 milesTX
LOW/HIGH BEAM LIGHTS INOPERATIVE IN PARK OR DRIVE, BULBS & WIRING CHECKS GOOD, 25 AMP FUSE WAS BLOWN, BUT REPLACED FUSE CAUSED NO CHANGE.
Exterior Lighting
Filed Sep 30, 2015108,284 milesOK
WHILE DRIVING THE CAR, THE HEADLIGHTS GOES OUT, THAN ON, AND OUT. THIS IS UNSAFE FOR MY WIFE DRIVING WITH KIDS.
Engine
Filed Mar 22, 2014102,281 milesFL
I OBSERVED A COOLANT LEAK AROUND THE THERMOSTAT. I FOUND THE PLASTIC INTAKE MANIFOLD TO BE CRACKED AROUND THE THERMOSTAT AND LEAKING COOLANT. I MADE CONTACT WITH MERCURY AND FOUND THAT THERE HAD BEEN A RECALL ON THE PLASTIC INTAKE MANIFOLD IN WHICH THEY WOULD HAVE REPLACED THE PART AT NO CHARGE DURING THE SAFETY RECALL CAMPAIGN. I WAS NOT MADE AWARE OF THE SAFETY RECALL AND HAVE OWNED THE VEHICLE SINCE 04/17/02 WHEN I PURCHASED THE VEHICLE USED FROM A MERCURY DEALERSHIP. THE DEALERSHIP WOULD NO LONGER HONOR THIS RECALL ALTHOUGH THERE ARE STILL THOUSANDS UPON THOUSANDS OF THESE ENGINES STILL ON THE ROAD. THE ALL PLASTIC MANIFOLD WAS REPLACED WITH AN INTAKE MANIFOLD WITH AN ALUMINUM CROSSOVER CHANNEL FOR THE COOLANT. I WAS FORCED TO REPLACE THIS DEFECTIVE PART OUT-OF-POCKET AT A COST OF $800. IT WOULD HAVE BEEN MORE HAD I NOT BEEN FRIENDS WITH THE MECHANIC. THE VEHICLE HAD 102,281 MILES AT THE TIME OF THE FAILURE. *TR
Engine
Filed May 23, 2013127,300 milesCT
VEHICLE STARTED TO BUCK AND WHEN I PULLED MY VEHICLE OVER I LIFTED THE HOOD. I FOUND ANTI-FREEZE FLOWING ON THE TOP OF MY ENGINE. I HAD IT TOWED TO MY LOCAL GARAGE & THEY TOLD ME THAT THE INTAKE MANIFOLD IS CRACKED. I DID SOME RESEARCH AND FOUND OUT THERE'S A RECALL ON THIS PART. WHEN I CALLED MY LOCAL FORD DEALER, THEY TOLD ME THERE IS A RECALL ON THIS PART, BUT IT'S ONLY FOR POLICE AND FLEET VEHICLES ONLY. NOW THAT THIS WAS SAID TO ME, I WAS TOLD BY MY GARAGE IT WOULD COST ME $1000 TO FIX. SOMETHING I DON'T HAVE. FORD WAS NOT VERY COOPERATIVE ABOUT MY SITUATION AND I'M VERY DISAPPOINTED. *TR
Suspension
Filed Jan 26, 201331,000 milesIL
WHILE DRIVING OR BACKING AT SLOW SPEEDS THIS VEHICLE(WHICH HAS VERY VERY LOW MILES) MAKES LOUD,BANGING,POUNDING,BINDING NOISES AND SOUNDS LIKE THE ENTIRE FRONT END IS GOING TO FALL OFF. THIS HAPPENS FREQUENTLY AND IS NOT NORMAL FOR ANY CAR WITH SUCH LOW MILES 15 YEARS OLD OR NOT. I HAVE GOTTEN TO THE POINT THAT I AM AFRAID TO DRIVE THIS CAR. I HAVE ALSO BEEN TOLD THAT OTHERS HAVE THIS SAME OR A SIMILAR ISSUE. THE CAR WAS DRIVEN BY AN OLDER COUPLE AKA MY GRANDPARENTS WHO BOUGHT IT NEW IN 98' AND THEY BOTH PASSED AWAY IN 2012. THIS MAY BE IN PART DUE TO THE "DOUBLE WISHBONE" SUSPENSION WHICH I KNOW NOTHING ABOUT. I AM EXTRA UPSET AS I SAID DUE THE FACT THAT THIS CAR HAS ONLY HAD AN AVERAGE OF JUST OVER 2,000 MILES ANNUALLY AND WAS TREATED VERY WELL. THE CAR LOOKS LIKE NEW BUT SCARES ME HALF TO DEATH WHEN I HEAR THIS UNMISTAKABLE LOUD SOUND OF BROKEN,BINDING,LOOSE OR DEFECTIVE PARTS. I AM ABLE TO REPAIR IT BUT WAS HOPING THERE WAS A RECALL DUE TO THE SAME STORY BEING POSTED OVER AND OVER. THIS CAR,EITHER MODEL THE GS OR LS IS AN ACCIDENT WAITING TO HAPPEN. IF YOU ARE A PROSPECTIVE BUYER,PLEASE DRIVE THE CAR SLOWLY THEN TURN IN REVERSE AND IF IT EXISTS THE PROBLEM WILL SOUND OFF IMMEDIATELY. IF BACKING OUT WITH A VERY SLIGHT CURB,THE CAR WILL SOUND MUCH WORSE.FORD IS NOT KNOWN FOR ITS FRONT ENDS OTHER THAN THE FACT THAT ITS CARS AND TRUCKS FRONT ENDS ARE EITHER NEXT TO IMPOSSIBLE TO ALIGN AND/OR ARE VERY EXPENSIVE TO REPAIR. I HAVE NEVER SEEN OR HEARD ANYTHING LIKE THIS IN ANY OT
Steering
Filed Feb 8, 201283,400 milesTX
DURING NORMAL DRIVING NOTICED A SQUEAKING AND GROANING NOISE COMING FROM FRONT END OF CAR. STEERING HAS BECOME LOOSE AND WAS TOLD BY A MECHANIC THAT THE BALL JOINTS,SHOCKS,BUSHINGS ARE DRY AND THAT THE VEHICLE CANNOT BE LUBRICATED BECAUSE IT IS SEALED. SEEN OTHER COMPLAINTS ON WEBSITE REGARDING THESE SAME ISSUES. I HAVE BEEN WARNED THAT THE TIRES COULD FALL OFF AT HIGH SPEEDS CAUSING SERIOUS INJURY OR DEATH. *TR
Exterior Lighting
Filed Feb 3, 2012120,000 milesMS
TL* THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS FAILED WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE.
Vehicle Speed Control
Filed Dec 8, 201160,000 milesIL
TL* THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE ABNORMALLY ACCELERATED WHILE ATTEMPTING TO PARK WITH THE BRAKES DEPRESSED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 60,000. UPDATED 01/13/12*LJ UPDATED 01/19/12
Vehicle Speed ControlFire
Filed Jul 13, 201163,000 milesCA
TL* THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS. WHILE THE VEHICLE WAS PARKED THE CONTACT HEARD A LOUD BOOMING NOISE FROM INSIDE HIS HOME. THE CONTACT NOTICED FLAMES UNDERNEATH THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE CONTACT STATED THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 07V336000 (VEHICLE SPEED CONTROL) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Exterior Lighting
Filed Apr 5, 2011136,000 milesNC
MY 1998 MERCURY GRAND MARQUIS HEADLIGHTS AS WELL AS TAILIGHTS FAIL. DURING THIS ALL OF A SUDDEN WHILE DRIVING AT NIGHT THE HEADLIGHTS WHILE DRIVING WILL START FLASHING ON AND OFF, THEN JUST COMPLETELY GO OFF, AS WELL AS THE LIGHTS ON THE DOORS AND LIGHT AROUND THE DASH CONTROLS SUCH AS (AC BUTTONS AN KNOBS) THIS HAPPENED RARELY, BUT NOW IT HAPPENED EVERY SINGLE NIGHT. I GOOGLED THIS AND MANY MORE ARE HAVING THE SAME PROBLEM, IT SEEMS AS IF ITS COMMON IN THESE VEHICLES. ON THE FORUMS SOME SAY A LIGHT CONTROL BOX NEEDS REPLACING, AND THEN SOME SAY A HEADLIGHT CONTROL MODULE NEEDS REPLACING. THIS NEEDS TO BE INVESTIGATED. A RECALL NEEDS TO BE FILED FOR THE REPLACING OF THE BAD PART CAUSING THIS ISSUE. THIS CAN CAUSE SERIOUS INJURY TO SOMEONE IF THIS HAPPENS ON A DARK WINDY ROAD. *TR
Engine and Engine Cooling
Filed Feb 25, 201164,950 milesCA
TL* THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE WOULD OVERHEAT ABNORMALLY. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE RADIATOR WAS FLUSHED BUT TO NO AVAIL. THE CONTACT LATER INSPECTED THE VEHICLE AND DISCOVERED THAT THE INTAKE MANIFOLD WAS FRACTURED. THE CONTACT BELIEVED THAT THE FAILURE WAS CAUSED BECAUSE THE INTAKE MANIFOLD WAS DESIGNED USING PLASTIC. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 64,950.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 6, 2015. Source: NHTSA Office of Defects Investigation.