1999 Mercury Grand Marquis complaints

WHILE DRIVING AT ANY RATE OF SPEED VEHICLE WILL COMPLETELY SHUTDOWN WITHOUT WARNING, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK

A CHILD WAS ABLE TO CLIMB ON DOOR BECUSE OF MAKE OF REST AND LOCATION OF POWER WINDOW SWITCH, PUSHED POWER WINDOW BUTTON, ALMOST INJURING CHILD.*AK

TIRE PHOTOS AVAILABLE AT THESE LINKS: WWW.WATSONLINE.ORG/TIRE1.JPG AND WWW.WATSONLINE.ORG/TIRE2.JPG. WARRANTY CLAIM SUBMITTED TO GOODYEAR ON OR SHORTLY AFTER SEPT. 27, 2000 BY SERVICING DEALER (SIGNATURE LINCOLN/MERCURY, LAFAYETTE LA 70503). NO RESPONSE FROM DEALER OR GOODYEAR TO DATE (JAN 11, 2001), DESPITE NUMEROUS PHONE CALLS. AS YOU CAN SEE FROM THE PHOTOS THE FAILURE OF THE TIRE WAS CATASTROPHIC. THE TIRE WAS LOW MILEAGE AND MAINTAINED PROPERLY. THERE WERE NO ROAD HAZARDS. THERE ARE 5 PASSENGERS WHO CAN ATTEST TO THESE FACTS. A LA STATE TROOPER WHO ARRIVED ON THE SCENE IMMEDIATELY AFTER THE INCIDENT (AND CHANGED THE TIRE HIMSELF- NICE MAN!) IDENTIFIED THE DAMAGE AS BEING CONSISTENT WITH FIRESTONE TIRE FAILURES. IN FACT, HE FIRST DEMANDED TO KNOW IF IT WAS A FIRESTONE TIRE. THE TIRE TREAD WAS PRESERVED IN ONE PIECE AND THERE IS NO EVIDENCE OF PUNCTURE OR CUT ANYWHERE ON IT. WE WERE VERY FORTUNATE INDEED THAT THIS DID NOT RESULT IN A SERIOUS CRASH AND/OR FATALITY. THIS INCIDENT HAPPENED IN THE LEFT LANE OF I-110 IN BATON ROUGE LA IN THE MIDST OF 3-LANE, FAIRLY HEAVY 60 MPH TRAFFIC. BY THE WAY, THE VEHICLE, A MERCURY GRAND MARQUIS, PERFORMED ADMIRABLY. WE WERE ABLE TO KEEP THE VEHICLE UNDER CONTROL AND CROSS ALL LANES TO THE SHOULDER WITHOUT MUCH EFFORT. THE VEHICLE HANDLED EXTREMELY WELL.*AK (TIRESIZE: P225/60R16)( DOT NUMBER: TIRE SIZE: P225/60R16 )

STEERING IS VERY HARD TO CONTROL, IT GOES WHERE BUMPS AND DIPS TAKE YOU. CAR WILL JUMP ALL OVER THE ROAD. STEERING HAS CONSTANT PULL TO LEFT WITH LOTS NOISE. ALSO STEEL TO STEEL SLAMMING NOISE. STEERING COLUM INSIDE CAR MOVES. DEALERS LOOK MAKE SOME ADJUSTMENTS,SAY FOUND NO PROBLEM. BUT PROBLEMS CONTINUE. I RETURNED FOR REPEAT PREFORMANCE. VERY ROUGH RIDE FRONT AND REAR . ELECTRICAL PROBLEMS SURFACING, LIGHTS FLICKERING,DASH,DOME HEADLIGHTS ETC., ENGINE CUT OUT AS IF I TURNED IT OFF AND THEN CAME BACK ON EACH TIME IHAVE BEEN SITTING STILL, TALK ABOUT A DANGEROUS DRIVING SITUATION! AGAIN THE DEALER CHECKS IT OUT FINDS NO PROBLEM SAYS THEY CANT ALWAYS FIND A PROBLEM UNTIL IT HAPPENS AND THEY HAVE THE CAR WHEN THE PROBLEM OCCURS. ALOT OF GOOD THATS GOING TO DO DRIVING DOWN THE HIGHWAY AT 60MPH WITH 5 KIDS IN THE CAR!!! THE AIR CONDITIONING DOESN'T COOL WELL AT FIRST THEY SAID NO PROBLEM THE WEATHER GOT VERY HOT ,THEY SET AN APPOINTMENT. THEY FOUND LOW PRESSURE REPLACED LOW PRSSURE CLUTCH SWITCH. I TOOK THE CAR IN AGAIN FOR POOR FRONT END AND STEERING CONTROL NOW ADDING TO THE LIST ALOUD SLAMMING TOGETHER OF 2 PIECES OF STEEL COMING FROM THE LEFT FRONT TIRE AREA EITHER GOING OVER BUMPS OR DIPS I CAN'T TELL WHICH BECAUSE IT HAPPENS RANDOMLY. THE SOLUTION, THE DEALER CHECKS THE RIGHT SIDE! SO THE CAR GOES BACK AGAIN . *AK

BOTH DRIVER'S / PASSENGER'S DOORS WOULD CLOSE ON OCCUPANTS' LEGS WHILE ENTERING VEHICLE. DEALER NOTIFIED, AND INFORMED CONSUMER NOTHING COULD BE DONE. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

THESE TIRES WORE VERY EARLY. THE SPARE WAS USED AS THE FOURTH TIRE AND BLEW OUT, NEARLY KILLING ME, ON I-20/59 IN BIRMINGHAM ALABAMA. THIS SPARE WAS A FULL SIZE MATCH TO THE ORIGINAL GOODYEAR EAGLES AND SHOULD HAVE LASTED MORE THAN 2800 MILES (TIRESIZE: FULL)( DOT NUMBER: TIRE SIZE: FULL )

THESE TIRES WORE VERY EARLY. THE SPARE WAS USED AS THE FOURTH TIRE AND BLEW OUT, NEARLY KILLING ME, ON I-20/59 IN BIRMINGHAM ALABAMA. THIS SPARE WAS A FULL SIZE MATCH TO THE ORIGINAL GOODYEAR EAGLES AND SHOULD HAVE LASTED MORE THAN 2800 MILES. *AK (TIRESIZE: FULL)( DOT NUMBER: TIRE SIZE: FULL )

3 OUT OF FOUR TIRES HAD THREAD SEPARATION. *AK (TIRESIZE: P225/60TRX)( DOT NUMBER: TIRE SIZE: P225/60TRX )

THE HORN BUTTON DOES NOT RESPOND DUE TO ITS LOCATION, WHERE IT' S PLACED. ITS ASSOCIATION IS TOO CLOSE TO WHERE AIR BAG IS LOCATED ON STEERING WHEEL.*AK THE DRIVER HAD TO PRESS THE HORN HARD REPEATDLY. *YH

UPON OPENING DRIVER'S AND PASSENGER'S FRONT DOOR, DOOR IMMEDIATELY CLOSED WHICH MAY CAUSE INJURIES TO OCCUPANT. DEALER SAID THAT THIS WAS THE CHARACTERISTIC OF VEHICLE. *AK

INSTRUCTIONS ARE INADEQUATELY WORDED FOR AN ILL DESIGNED JACK SYSTEM. ANGLING OF BLOCKING OF WHEELS WHEN BLOCKS WERE NOT PROVIDED WHEN IT INDICATED BLOCKS PROVIDED. RECALL #00V200000.*AK THE INSTRUCTIONS FOR WHEEL CHANGE ARE MISLEADING. *YH

HINGES ON BOTH FRONT DOORS WILL NOT STAY IN THE FIRST OPEN POSITION. IF ON A SLIGHT INCLINE DOORS WILL AUTOMATICALLY CLOSE ON YOUR LEGS AS YOU TRY TO EXIT. DEALER CLAIMS THAT FORD WILL NOT DO ANYTHING ABOUT THIS.THIS DOES NOT SOUND REASONABLE TO ME. I AM ELDERLY AND HAVE TO HAVE THE DOOR HOLD OPEN IN THE FIRST POSITION. MY WIFE AND I HAVE BOTH HAD THE DOORS CLOSE ON OUR LEGS.

FRONT OUTER TIE ROD FROZE, CAUSING DRIVER TO LOSE CONTROL OF VEHICLE. DEALER INDICATED RODS WERE REPLACED AT OWNER'S EXPENSE.*AK THE STEERING WHEEL BECAME RUBBERY BEFORE THE TIE ROD FROZE, AND WAS HARD TO CONTROL. FOUR WEEKS LATER, THE LOWER BALL JOINTS FAILED. *YH

AT TIME WHEN DRIVING AT HIGHWAY SPEED STEERING POWER ASSIST WORKED INTERMITTENTLY, CAUSING POOR VEHICLE STEERING CONTROL/ STEERING BECOME VERY DIFFICULT, RESULTING IN VEHICLE PULLING TO EITHER LEFT OR RIGHT . CONSUMER HAS CONTACTED DEALER. DEALER HAS DISCONNECTED THE SPEED SENSOR WHICH CORRECTED THE PROBLEM. *AK *SLC

WHILE THE CAR WAS IN PARK ON LEVEL GROUND,PARKING BRAKE NOT APPLIED, IT CAME OUT OF PARK,WENT INTO DRIVE & MOVED FOWARD. THIS HAPPENED ON TWO OCCASIONS, 6/6/99& 4/27/2000

WHILE DRIVING AT 65 MPH AIR BAG ON THE DRIVER'S SIDE DEPLOYED FOR NO APPARENT REASON, HITTING DRIVER IN THE FACE. DRIVER LOST CONTROL OF VEHICLE, RAN OFF THE ROAD, AND HIT A DITCH. VEHICLE WAS TOTALLED.*AK

CHAULKING BLOCK CUT TO FIT THE TIRE. DEALER & MANUFACTURER BASICALLY DIDN'T HAVE ANY INFORMATION TO GIVE REGARDING EQUIPMENT. RECALL ID 00200000 MANUFACTURER'S RECALL 00S13. *AK

CONSUMER WAS BACKING OUT OF DRIVEWAY AND LEFT CONTROL ARM BOLT BROKE IN HALF AND THERE WAS NO NUT. LEFT SIDE OF THE WHEEL COLLAPSED. VEHICLE WAS A RENTAL. CONSUMER TOOK VEHICLE TO THE DEALERSHIP, AND THEY TOLD HIM THAT THEY WERE NOT INTERESTED IN REPORTING THE PROBLEM TO FORD. *AK

ACCELERATOR GOT STUCK IN OPEN POSITION, CAUSING VEHICLE TO CONTINUE ACCELRATING AFTER COMING TO A STOP. VEHICLE HIT SOME THING BEFORE SHUTTING OFF.FORD HAS BEEN CONTACTED.*AK

ENGINE FIRE. *AK ENGINE WENT ON FIRE IN DRIVEWAY OF HOME. *YH

NO SUMMARY.

I PULLED UP TO AN INTERSECTION, THE CAR ACCELERATED RAPIDLY. I MASHED BRAKES BUT CAR KEPT ON RAPIDLY ACCELERATING, TIRES SCREECHING AND PEELING RUBBER. I HAD TO TURN OFF IGNITION TO STOP CAR.

CONSUMER WAS HAVING A BOUNCY & ROUGH RIDE. DEALER SAID IT COULD BE THE TRANSMISSION. ALSO, DRIVER'S SIDE SEAT RATTLES WHEN GETTING IN & OUT. DEALER HAS TIGHTENED THE BOLTS. SEAT IS LOOSE, AND IF IN AN ACCIDENT IT COULD BE A RISK. DEALER WAS REPLACING THE PARTS. *AK

UPON APPLYING BRAKES TO MAKE A GRAUDAL STOP VEHICLE PULLS TO THE LEFT, CAUSING POOR VEHICLE CONTROL, PROBLEM IS INTERMITTENT. CONSUMER HAS CONTACTED THE DEALER, DEALER HAS REPLACED THE BRAKE PADS AND ROTORS. HOWEVER, PROBELM STILL OCCURS. *AK

WHEN BRAKES WERE APPLIED PEDAL BECAME HARD, RESULTING IN EXTENDED STOPPING DISTANCE WHICH CAUSED A COLLISION. DEALER WAS INSPECTING VEHICLE. *AK

DOOR HINGES ON BOTH FRONT DOORS DO NOT HOLD OPEN IF CAR IS PARKED ON A SLIGHT INCLINE.THIS IS DANGEROUS AS I AM ELDERLY AND HAVE A TENDENCY TO LIFT MY LEGS OUT FIRST, AND AHVE HAD THE DOOR CLOSE ON MY LEGS. THIS IS MY THIRD GRAND MARQUIS AND THIS HAVE NEVER HAPPENED BEFORE. I FEEL THAT MERCURY HAS CHANGED THE HINGES ON THE DOORS TO A LESS EXPENSIVE HINGE.

PARKING BRAKE WILL NOT ENGAGE IF THE PARKING IS NOT IN PARK, AND VEHICLE WILL ROLL WHEN THE PARKING PAWL IS IN DRIVE.*AK

DRIVER MADE A NORMAL START FROM STOP SIGN, ON WET PAVEMENT, TO INTERSTATE ACCESS, CURVED RAMP. AT 30 MPH THE VEHICLE DID A 360 DEGREE CLOCKWISE ROTATION. *AK

POSSIBLE SHOCK ABSORBER FAILUR IS CAUSING THE VEHICLE TO EXPERIENCE A HARD RIDE THUS MAKING IT DIFFICULT TO CONTROL STEERING. NLM

LIGHT FROM HEADLIGHTS IS NOT BRIGHT ENOUGH AND DOES NOT PROVIDE ENOUGH LIGHT ON THE ROAD. PROBLEM WAS REPORTED TO MANUFACTURER. FORD SETTLEMENT DISPUTE BOARD STATED THAT PROBLEM WILL HAVE TO BE RESOLVED. FORD HAS SAID THAT THEY DON'T INTEND TO DO ANYTHING TO FIX THE PROBLEM. *AK *ML

WHILE DRIVING VEHICLE GENTLY PULLED TO THE LEFT SIDE. VEHCLE HAS BEEN LINED UP 5 TIMES, TIRES ROTATED TWICE, AND ALIGNMENT CHECKED TWICE, AND FRONT WHEELS WERE ROTATED. THE PROBLEM CONTINUED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

WHEN THE AUTO IS PUT IN GEAR, ALL THE DOOR LOCKS ARE ACTIVATED (ANTI-CARJACKING SYSTEM?). WHEN THE CAR IS STPPED, THE PASSENGERS IN THE REAR SEAT ARE NOT ABLE TO OPEN THE DOORS FROM INSIDE EVEN THOUGH THE CHILDPROOF LOCK HAS BEEN DISENGAGED. PASSENGERS ARE TRAPPED INSIDE THE CAR AND THE ONLY WAY THEY CAN OPEN THE DOORS IS BY UNLOCKING THEM VIA THE POWER LOCK IN THE FRONT DOORS. LOCAL MERCURY SERVICE DEPT APPEARS TO THINK THIS IS NORMAL. TOLD ME THAT EVRY SINGLE 99 GRAND MARQUIS IN THE LOT BEHAVES THE SAME WAY. ALSO I HAVE FRIENDS WITH THE SAME PROBLEM IN THEIR LINCOLN. SUPPOSE THE DRIVER IS UNCONSCIOUS, HOW DO THE PASSENGERS GET OUT?

DRIVING OVER SAFETY WARNING STRIPS ON THE SIDE OF THE ROAD CAUSED FUEL SHUT OFF SYSTEM TO STALL, WHICH MAY HAVE CAUSED A CRASH. DEALER SAID IT WAS A COMMON PROBLEM. *AK *ML

HEADLIGHTS DO NOT PRODUCE SUFFICIENT LIGHT TO DRIVE AFTER DARK. *AK

VEHICLE DOWNSHIFTED INTO PASSING GEAR WHILE DRIVING DOWN A HILL AND VEHICLE ACCELERATED. BRAKES DID NOT RESPONSE, CAUSING CONSUMER TO RUN INTO A BUS AND TELEPHONE POLE. ALSO, DUAL AIRBAGS DID NOT DEPLOY. BUT, COVER CAME OFF, RESULTING IN A BROKEN HIP AND PELVIS. PRIOR TO THIS ACCIDENT CONSUMER WAS COMPLAINING ABOUT TRANSMISSION. BUT, DEALER STATED IT WAS NOT IMPORTANT. *AK

THE MISSING BOLT OF FRONT RIGHT WHEEL ASSEMBLY CAUSED GRINDING SOUND FROM THE RIGHT FRONT AREA AND THE WHEEL TO COME OFF WHILE DRIVING. YH

I GOT OUT OF THE CAR, WITH THE ENGINE RUNNING, IN PARK, EMERGENCY BRAKE NOT APPLIED, WAS ON A LEVEL SPOT,. I LEFT THE DOOR OPEN, FOR A FEW MINUTES, THE DOOR SLAMMED, AND THE CAR STARTED GOING FORWARD AND RAN INTO OUR OTHER CAR AND STORAGE SHED.

VEHICLE REAR ENDED ANOTHER VEHICLE AT ABOUT 20MPH, AND NEITHER DRIVER'S SIDE NOR PASSENGER'S SIDE AIRBAGS DEPLOYED. DEALER HAS VEHICLE CURRENTLY. *AK

WHILE MAKING A RIGHT OR A LEFT TURN THE STEERING WHEEL WOULD NOT RETURN BACK. DEALER HAS BEEN CONTACTED. *AK

VEHICLE PULLS TO THE LEFT, VEHICLE ALIGNMENT COMPLETED FIVE TIMES, HOWEVER CONTINUES TO PULL. *MJS

ALL GLASS WINDOWS ON VEHICLE CONTAIN TINY PITTED RAINDROP LIKE IMPERFECTIONS WHICH CREATE A VISUAL DISTRACTION. *MJS

DRIVER CAN NOT APPLY THE HORN WITHOUT TAKING HER HANDS OFF THE STEERING WHEEL, AND WHEN SHE DOES, EXCESSIVE PRESSURE IS NEEDED IN ORDER FOR IT TO WORK. DEALER SAYS IT'S NORMAL. *AK

WHEN DRIVING AT ANY SPEED THE EXTERIOR AND INTERIOR MIRRORS ARE VIBRATING DUE TO THE MIRRORS NOT BEING SOLID. ALSO, REAR SEAT BELT WILL LOCK UP ON ANY PERSON THAT IS TOO LARGE FOR SEAT BELT CONSUMER IS UNABLE TO GET OUT OF SEAT BELT. *AK

WHEN PROCEEDING FROM A STOP POSITION ON WET PAVEMENT THE REAR END OF VEHICLE SEVERLY PULLED TO THE LEFT WITHOUT WARNING, NEARLY CAUSING A COLLISION. PLEASE GIVE ANY FURTHER DETAILS. *AK

DRIVER WAS INVOLVED IN AN ACCIDENT , DUAL AIRBAGS HAD A DELAYED DEPLOYMENT WHICH CAUSED DRIVER TO SMASH AGAINST WINDSHIELD WITH HEAD AND EVEN WITH SEATBELTS WORN. *AK

IF YOU PARK ON A SLIGHT INCLINE AND OPEN THE DOOR,IT WILL CLOSE ON YOUR LEGS. *AK

POOR GAS MILEAGE

WHEN SITTING IN THE SEAT THE SEAT BELT POST COMES UP THROUGH THE SEAT. MAKING IT IMPOSSIBLE TO FASTEN SEAT BELT BECAUSE YOU ARE SITTING ON IT. *AK

WHILE DRIVING DOWN THE ROAD WINDSHIELD WIPERS CAME ON ALL BY THEMSELVES AND THEN STOPPED. CONTACTED DEALER. *AK

FRONT DOORS WILL NOT STAY IN OPEN POSITION, CAUSING A POTENTIAL SAFETY HAZARD. *AK