2007 Mercury Grand Marquis

Routine

Owners filed 96 complaints about this vehicle with federal regulators, most often about the tires. It has been recalled 3 times.

When it fails
020k40k60k90k120k200k
29,430 milesMedian miles at failure

77 complaints record an odometer reading. Failures cluster around 10,00020,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Tires13
000
Structure › Body12
000
Vehicle Speed Control9
400
Steering8
100
Structure6
000
Tires › Valve5
000
Air Bags5
000
Engine4
000
Service Brakes, Hydraulic › Pedals and Linkages3
000
Fuel/Propulsion System3
000

3 safety recalls

Part 573 reports
Steering › Rack and Pinion › Pinion Shaft14V704000
Filed Nov 5, 201436,888 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.

Risk. Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.

Remedy. Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.

Steering13V385000
Filed Aug 29, 2013355,000 vehiclesFord Motor Company

Defect. Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.

Risk. If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.

Remedy. Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.

Visibility › Windshield06V440000
Filed Nov 15, 2006422 vehiclesFord Motor Company

Defect. CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 212, 'WINDSHIELD MOUNTING.' THE WINDSHIELD MAY NOT BE PROPERLY SECURED TO THE VEHICLE BODY.

Risk. IF THE WINDSHIELD IS NOT PROPERLY RETAINED TO THE VEHICLE, WIND NOISE, SQUEAK/RATTLES AND/OR WATER LEAKS MAY OCCUR. ALSO, LOSS OF WINDSHIELD RETENTION MAY REDUCE OCCUPANT PROTECTION IN THE EVENT OF A CRASH.

Remedy. DEALERS WILL REPLACE THE WINDSHIELD FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 22, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

What owners reported

Newest filings
Steering
Filed Dec 27, 2025FL

Called Walker Ford in Clearwater, FL on 12/27/2025 at 09:35 am. I reported to them that two recalls that would pertain to my car, 13S08 and 13R01 needed to be performed as my steering bearing retainer has failed. They informed me it was repaired, but it has failed again. According to my research, regardless if its been performed or not, Ford is still liable to fix it again. A possible loss of steering could result in death or injury if not addressed. My contact info is [XXX] Thanks! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Exterior Lighting
Filed Mar 5, 2024MI

The instrument lights/gauges work intermittently. The digital odometer won't display.

Engine
Filed Mar 29, 2022100,000 milesGA

The contact owns a 2007 Mercury Grand Marquis. The contact stated that while the vehicle was idling, the RPM’s revved up and the vehicle lunged forward. The contact depressed the brake pedal and the RPM’s decreased. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

Fuel/Propulsion System
Filed Jul 1, 2020122,000 milesMI

SMELLED GAS WHEN EXITING THE VEHICLE. CONFIRMED A FUEL LEAK IN THE FUEL TANK BY OBSERVING A FUEL DRIP. CONTINUED DRIVING THE CAR FOR A FEW DAYS. ON JUNE 15, 2020, I NOTICED A STRANGE NOISE AS I DROVE, SOMETHING RUBBING OR BUMPING ON THE FRAME UNDER THE CAR. WHILE DRIVING, THE NOISE INCREASED AND INTENSIFIED. I WAS FORCED TO PULL OVER AND CHECK UNDER THE CAR. TO MY HORROR I SAW THE GAS TANK DRAGGING ON THE ROAD. A TOW TRUCK WOULD NOT TOW THE VEHICLE. MY BROTHER AND I TIED THE TANK UP UNDER THE CAR USING A NYLON STRAP TO GET THE CAR HOME. I CALLED THE DEALERSHIP TO FIX THE CAR. I NOW HAVE AN AFTERMARKET TANK ON MY CAR. FORD DOES NOT MAKE THE TANK ANYMORE.THE CAR WAS IN MOTION ON A CITY STREET WHEN THE TANK FELL. I BELIEVE THE PROBLEM WAS CAUSED BY A FUEL TANK STRAP FAILURE. THE FUEL LEAK WAS ALSO DIRECTLY RELATED TO THE STRAP SUPPORTING THE TANK. *TR

Steering
Filed Apr 29, 2020TX

VEHICLE WAS STATIONARY STEERING WHEEL WENT ROUND AND ROUND BUT WHEELS DID NOT TURN IF I WOULD HAVE BEEN DRIVING I WOULD HAVE CRASHED.

Engine
Filed Jan 30, 2020140,000 milesME

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE LIGHT ILLUMINATED AND FLASHED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE INTAKE MANIFOLD FRACTURED ANTI-FREEZE LEAKED INTO THE OIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

Exterior Lighting › Headlights
Filed May 17, 2019116,699 milesIA

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 50 MPH AT NIGHT, THE HEADLIGHTS TURNED OFF WITHOUT WARNING. THE CONTACT UTILIZED THE HIGH BEAM HEADLIGHTS. THE CONTACT TOOK THE VEHICLE TO MOFFITT'S FORD LINCOLN (515-432-6336, LOCATED AT 1819 SE MARSHALL ST, BOONE, IA 50036) WHERE IT WAS DIAGNOSED THAT THE LIGHTING SYSTEM NEEDED TO BE REPLACED. THE PART WAS ORDERED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 116,699.

Exterior Lighting › Headlights
Filed Apr 22, 2019230,000 milesVA

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHILE OPERATING THE VEHICLE, THE HEADLIGHTS SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEADLIGHT MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE SAME FAILURE, BUT THE FAILURE RECURRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 230,000.

Fuel/Propulsion System
Filed Nov 23, 201898,000 milesMI

GAS TANK FELL DOWN AT HOME IN THE DRIVEWAY. VEHICLE WAS STATIONARY AND FULL TANK OF GAS.

Air Bags
Filed Oct 25, 2018IL

'TAKATA RECALL'

Steering
Filed Oct 15, 2018140,000 milesSC

TL* THE CONTACT OWNS A 2007 FORD GRAND MARQUIS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL VIBRATED AND SHOOK WHEN TURNING IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BEACH FORD, 851 JASON BLVD, MYRTLE BEACH, SC) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN WAS FAULTY AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE SEALS AND CLIPS INSIDE THE STEERING COLUMN WERE CORRODED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000. *TT*JB

Steering
Filed Sep 6, 201884,000 milesTN

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE STEERING COLUMN SEIZED AND THE STEERING WHEEL REQUIRED EXCESSIVE EFFORT TO TURN AND SAFELY OPERATE THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000. THE VIN WAS NOT PROVIDED.

SteeringCrash
Filed May 21, 2018152,000 milesFL

ON SEPTEMBER 29, 2017 AROUND 9-10 PM , MY HUSBAND HAD JUST PICKED ME UP FROM WORK AND I WAS 6 MONTHS PREGNANT, WE WERE DRIVING DOWN THE HIGHWAY AND A CAR ON THE OPPOSITE SIDE OF THE HIGHWAY PULLED OUT FROM THE LIGHT AND HIT US ON THE DRIVER SIDE WHEEL AND FENDER AND BROKE THE STEERING KNUCKLE, THE RACK AND PINION AND BROKE THE STEERING WHEEL LOOSE, ALSO THE SUSPENSION. MY CAR WAS DISABLED FROM THE ACCIDENT. I ALSO HAD TO BE RUSHED TO THE HOSPITAL BECAUSE I WAS HAVING CONTRACTIONS SO THEY WANTED TO MAKE SURE MY BABY WAS OKAY. ALSO THE DRIVER HIT US AND RAN. THE COPS NEVER FOUND THE CAR. IN ORDER FOR ME TO GET MY CAR BACK ON THE ROAD I HAD TO PURCHASE A STEERING COLUMN, A RACK AND PINION, AND STEERING KNUCKLE AND SUSPENSION OUT OF MY OWN POCKET. I WAS NEVER INFORMED OF A RECALL.

Wheels
Filed Apr 1, 201874,180 milesFL

I WAS DRIVING ON THE INTERSTATE AT 68 MPH WHEN MY LEFT, REAR TIRE BLEW OUT AT THE SIDEWALL.

Unknown or Other
Filed Oct 20, 2017FL

THE CAR HAS TOXIC FUMES COMMING INSIDE. WE USED A CARBON MONOXIDE TESTER AND IT WENT OFF WHEN WE DROVE IT.

Air Bags
Filed Jun 28, 201761,000 milesTN

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHEN THE VEHICLE WAS STARTED, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO THE DEALER (MIRACLE AUTOMOTIVE GROUP, GALLATIN, TN 37066) WHERE IT WAS DIAGNOSED THAT THE AIR BAG WAS DEFECTIVE AND NEEDED TO BE REPAIRED AT THE OWNER'S EXPENSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 61,000.

Engine
Filed Jun 16, 201764,875 milesTX

I WAS DRIVING THE VEHICLE. AS I STARTED UP A HILL THE SPEED LIMIT CHANGED. I GAVE THE GAS PEDAL A LITTLE PUSH. IT WENT TO THE FLOOR WHERE IT STUCK WIDE OPEN. THE CAR LEAPED FORWARD AND I IMMEDIATELY APPLIED THE BRAKE. I REALLY HAD TO PUSH THE BRAKE AS HARD AS I COULD TO GET THE VEHICLE TO STOP. WHEN I GOT THE VEHICLE TO STOP I KNOCKED THE GEAR SHIFT OUT OF DRIVE INTO NEUTRAL. THE ENGINE WAS IDLING REALLY ROUGH BUT THEN IT SMOOTHED OUT. I DID NOT CRASH THE CAR AND CONTINUED DRIVING WITH NO FURTHER PROBLEMS. THE VEHICLE HAS 64,875 MILES ON IT AND THIS IS THE FIRST THIS HAS HAPPENED.

Air Bags
Filed Dec 12, 2016LA

THE AIR BAG LIGHT STAYS ON ALL THE TIME WHILE DRIVING. MECHANIC SAYS UNDER THIS CONDITION THE AIR BAGS WILL NOT INFLATE OR FUNCTION PROPERLY. *TR

Air Bags
Filed Sep 15, 201613,000 milesLA

ABOUT 3 YEARS AGO MY AIR BAG LIGHT CAME ON AND HAS BEEN ON EVER SINCE. I TOOK MY CAR TO MY DEALERSHIP, MARSHALL BROTHERS. I TOLD THE SERVICE GUY THAT THE LIGHT STAYS ON. HE SAID THAT HE HAS BEEN SEEING THIS PROBLEM IN OTHER MERCURIES AND THAT THEY SHOULD BE ISSUING A RECALL. HE SAID THAT BOTH SEATS IN THE FRONT HAD TO BE TAKEN OUT AND THAT IT WOULD COST $1500 FOR THE REPAIR. WHILE WAITING FOR THE RECALL, MARSHALL BROTHERS WENT OUT OF BUSINESS. I AM STILL WAITING FOR THE RECALL WHILE DRIVING AROUND WITH THIS AIR BAG LIGHT ON. WHEN WILL THIS BE RECALLED? DOES THIS MEAN ANYTHING IS WRONG WITH THE ACTUAL AIR BAG? IS THIS A TAKATA AIR BAG? AS LONG AS THE ENGINE IS RUNNING THE AIR BAG LIGHT IS ON.

Exterior Lighting
Filed Mar 29, 2016106,000 milesVT

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS TURNED OFF INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 106,000.

20 of 96 complaints, reproduced as filed.

Across model years

Worst on record: 2005
YearComplaintsRecallsFiresDeathsAssessment
20119220Routine
201024200Routine
200926210Routine
200878312Fatalities reported
2007 — this page96300Routine
2006143320Routine
2005488550Above average
2004348241Fatalities reported
2003362220Above average
200278220Routine
2001157532Fatalities reported
2000162850Routine
1999164520Routine
1998143781Fatalities reported
1997316560Above average
19962396192Fatalities reported
1995179753Fatalities reported
19941563202Fatalities reported
19931443180Routine
19922553271Fatalities reported
1991822140Routine
199056150Routine

Compare every Grand Marquis year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 5, 2014. Source: NHTSA Office of Defects Investigation.