2012 Mercedes-Benz CLA 250

Routine

Owners filed 7 complaints about this vehicle with federal regulators, most often about the air bags. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Air Bags3
101
Engine2
000
Electrical System2
000

What owners reported

Newest filings
Electrical System
Filed Jun 6, 202085,918 milesFL

ELECTRICAL IGNITION LOCK, REPARKED CAR ONE DAY, NEXT DAY ENGINE WOULD NOT CRANK. VEHICLE WAS STATIONARY IN DRIVEWAY. *TR

Engine
Filed Feb 23, 202040,000 milesFL

WHEN ATTEMPTING TO PASS OR PULLING OUT ONTO ROAD WAY THE CAR WILL SUDDENLY LOSE POWER, CHECK ENGINE LIGHT COMES ON. THIS LEAVES THE DRIVERS IN A VERY DANGEROUS SITUATION WITH ON-COMING TRAFFIC.

Electrical System
Filed Feb 6, 2020610,708 milesMD

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ CLS 550. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO MERCEDES-BENZ OF ALEXANDRIA (200 S PICKETT ST, ALEXANDRIA, VA 22304) WHERE THE VEHICLE WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT AN OIL LEAK HAD CAUSED DAMAGE TO A WIRING HARNESS, THE ENGINE CONTROL MODULE AND SEVERAL OTHER UNSTATED ELECTRICAL FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THERE WAS NO ADDITIONAL ASSISTANCE PROVIDED. THE FAILURE MILEAGE WAS 610,708.

Engine
Filed Jan 23, 202077,000 milesGA

THE CAM SHAFT INTAKE AND EXHAUST ADJUSTERS NEED TO BE REPLACED AT 77K MI, THIS IS A $5K REPAIR. I INITIALLY REPLACED THE CAM SHAFT POSITION SENORS AT 65K MI AND THE VEHICLE HAS BEEN REGULARLY SERVICED. CONSISTENT WITH REPORTS ACROSS THE COUNTRY THIS CAM SHAFT COMPONENT WILL FAIL AROUND 50K-80K MILES AND AT THAT POINT THE REPAIR IS 2/3 THE VALUE OF THE CAR IF IT WAS IN GOOD WORKING ORDER. NO ENGINE SHOULD GIVE OUT AFTER 75K MILES, THIS COMPONENT NEEDS TO BE RECALLED.

Air BagsCrash1 injured
Filed Dec 28, 201965,000 milesAR

WAS NOTIFIED BY MERCEDES BENZ THAT MY VEHICLE WAS INCLUDED IN THE TAKATA AIRBAG RECALL AND THAT REPLACEMENT PARTS WOULD NOT BE AVAILABLE UNTIL DEC 2018. SINCE IT WAS THE ONLY VEHICLE I OWNED AND I HAD TO CONTINUE WORK I DROVE THE VEHICLE WITH DEFECTIVE PARTS UNTIL I WAS INVOLVED IN AN AUTOMOBILE ACCIDENT IN JULY 2018. I AM NOW DISABLED AFTER A LENGTHY HOSPITAL & REHAB STAY AND HAD TO SEVERAL SURGERIES IN ORDER TO WALK/LIMP AGAIN IN 2019. I WAS HIT ALMOST HEAD ON AND WAS OKAY UNTIL THE AIRBAG DEPLOYED AND I FELT A SHARP BURNING SENSATION IN MY LOWER EXTREMITIES AND COULD NOT MOVE AFTERWARDS. EMS PULLED ME OUT OF MY CAR AND I WAS ADMITTED TO HOSPITALICU. I AM UNABLE TO FULLY FUNCTION WITH MY MOBILITY, LOST MY JOB, CANNOT DRIVE DUE TO NERVE DAMAGE TO MY ANKLE, LEG AND HIP AND CURRENTLY RECEIVING DISABILITY PAY. THE COMPANY THAT TOWED MY TOTALED MERCEDES BENZ NOTED THAT THE AIRBAG WAS IN "POOR CONDITION". I JUST REALIZED AFTER MANY MONTHS OF MEDICATION AND PAIN THAT I HAVE NOT HEARD ANYTHING ELSE FROM MERCEDES BENZ IN REGARDS TO THIS MATTER AND WOULD LIKE TO JOIN ANY CLASS ACTION LAWSUIT THAT IS AVAILABLE IN REGARDS TO THIS MATTER, AS I SHOULD HAVE NEVER BEEN SOLD THIS VEHICLE IN 2016 WITHOUT THIS MATTER BEING DISCLOSED!!!*DT *TR

Air Bags
Filed Aug 5, 2019FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ CLA250. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.

Air Bags
Filed Nov 6, 201756,000 milesSC

TAKATA RECALL. THE CAR HAS BEEN PARKED FOR SOME TIME DUE TO INABILITY TO HAVE THE RECALL REPAIR DONE. IS THERE A REMEDY? 1

7 of 7 complaints, reproduced as filed.

Across model years

Worst on record: 2014
YearComplaintsRecallsFiresDeathsAssessment
20251000Routine
20242000Routine
20236000Routine
20221000Routine
20217500Routine
2020201100Routine
201922600Routine
201840910Routine
2017271000Routine
201666811Fatalities reported
201561700Routine
2014177630Routine
20139000Routine
2012 — this page7000Routine

Compare every CLA 250 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.