Owners filed 13 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 1 time.
What fails
Component
Reports
Crashes
Fires
Injuries
Electrical System
7
1
1
0
Tires
2
0
0
0
Tires › Sidewall
1
0
0
0
Exterior Lighting
1
0
0
0
Air Bags › Frontal › Sensor/Control Module
1
0
0
0
Air Bags › Frontal
1
1
1
1
1 safety recall
Part 573 reports
Seat Belts › Rear/Other07V465000
Filed Oct 3, 20075,823 vehiclesMercedes-Benz Usa, Llc.
Defect. CERTAIN VEHICLES FAIL TO COMPLY WITH SOME OF THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE REAR OUTBOARD SEAT BELTS DO NOT COMPLY WITH THE LAP-BELT LOCKABILITY REQUIREMENT WHICH ENABLES THE LAP BELT PORTION OF THE BELT TO BE LOCKED BY THE USER TO FACILITATE THE USE OF OLDER NON-LATCH DESIGN CHILD RESTRAINT DEVICES.
Risk. UNDER CERTAIN CIRCUMSTANCES, THIS SITUATION MAY CAUSE THE LOCKING MECHANISM NOT TO PERFORM AS REQUIRED BY THE STANDARD FOR USE WITH OLDER NON-LATCH CHILD RESTRAINTS.
Remedy. DEALERS WILL REPLACE ALL POTENTIALLY AFFECTED SEAT BELTS. THE RECALL BEGAN ON NOVEMBER 19, 2007. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
What owners reported
Newest filings
Electrical System
Filed Mar 25, 201463,000 milesNY
MY REAR BACK TAIL LIGHT WIRING PANEL FRIED . THE LIGHT IS NOT WORKING AT ALL AND WHEN I CALLED MANHATTAN MERCEDES DEALERSHIP THEY TOLD ME THERE IS NOT AN APPOINTMENT AVAILABLE TWO WEEKS FROM 3/7/2014 THEN I CALLED THE DEALERSHIP IN BROOKLYN AND THEY TOLD ME THEY DID NOT HAVE ANY APPOINTMENTS EITHER SO I JUST SHOWED UP THERE AND THEY TOLD ME THAT DUE TO MY TAIL LIGHT BEING FULLY OUT I AM NOT ALOUD TO DRIVE MY CAR SINCE ITS A SAFETY ISSUES BUT THEY DID NOTHING TO HELP ME OUT AND TOLD ME THAT THEY WILL HAVE TO ORDER THE PART EVEN THOUGH IT IS A RECALL THEN THEY TOLD ME I WOULD HAVE TO PAY AROUND $ 400 DOLLARS FOR THE PARTS AND LABOR BUT STILL THEY HAD NO APPOINTMENT FOR ME TO COME IN AND FIX IT IS 3/25/2014 AND I STILL HAVE A BROKEN CAR AND NO WAY OF DRIVING IT OR FIXING IT BECAUSE NO OTHER SHOP WILL TAKE MY CAR IN SINCE IT IS A DEALER ISSUE. *TR
Electrical System
Filed Jan 3, 201450,000 milesAZ
FAULT INDICATOR FOR LEFT SIDED REAR LIGHTS SPORADICALLY SHOW DEFECT LAMPS, BUT THEY ARE NOT. FINALLY A PARTLY BROKEN/CORRODED GROUND RETURN WAS DETECTED. THE SAME HAPPENED TO THE RIGHT SIDED REAR LIGHTS ABOUT 6 MONTHS LATER. DEFECT WAS FINALLY REPAIRED, EXPENSES COVERED BY MERCEDES INTERNATIONAL ADRESS COTTONWOOD ARIZONA IS INCORRECT BUT COUNTRY IS AUSTRIA, CITY VIENNA [XXX] IS INCORRECT BUT ERROR CHECKER DID NOT ACCEPT CORRECT AUSTRIAN PHONE NUMBERS PHONE NUMBER [XXX] AND [XXX] ARE CORRECT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical System
Filed Dec 20, 2013TX
REAR LIGHTING FAILURE (TAILLIGHT). FAILURE CAUSING MY VEHICLE LIGHTS TO VERY DIM AND SOME BULBS ARE NOT ILLUMINATE AT ALL. OCCURS WITH LEFT TAILLIGHT (BRAKE LIGHT). I SEE SOME BURNING ON PLASTIC PANEL THAT BULBS GOES IN. *TR
Electrical System
Filed Dec 16, 2013CA
STARTED TO GET THE MESSAGE TO CHECK MY REAR, RIGHT TURNINF SIGNA, FOG LAMPS, BRAKE LIGHTS. CHECKED ALL THE BULBS AND THEY ARE FINE. PUT THE HARNESS BACK AND REALIZED IT WAS A LITTLE HOT AND WHEN I LOOKED THE WIRE TO THE FAR RIGHT I THINK IS EXPOSE AND ON THE OTHER SIDE IT IS BURNT THROUGH THE PLASTIC. MESSAGE COMES OFF AND ON DURING DRIVING. *TR
Tires
Filed Nov 6, 201333,000 milesFL
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C CLASS. THE VEHICLE WAS EQUIPPED WITH CONTINENTAL SPORT TIRES, TIRES SIZE 255/35/ZR18. THE DOT NUMBER WAS UNAVAILABLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD. THE REAR PASSENGER'S SIDE TIRE WAS COMPLETELY DEFLATED. THE DEFECTIVE TIRE WAS REPLACED WITH A SPARE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A NEW TIRE WAS INSTALLED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000. UPDATED 3/5/14*CN
Exterior Lighting
Filed Jul 17, 201349,250 milesAZ
EXPERIENCE REAR LIGHTING FAILURE (REAR PASSENGER TAIL/BRAKE LIGHT OUT). HOWEVER, BOTH DRIVER AND PASSENGER REAR TAIL LAMP ASSEMBLY/CONNECTORS/ WIRING WERE IN A BURNT/ MELTED CONDITION. VEHICLE WAS TAKEN TO DEALER FOR REPAIR. *TR
Electrical SystemCrash
Filed May 13, 201348,000 milesNY
TL* THE CONTACT OWNS A 2008 MERCEDES C CLASS. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE CONTACT'S FRONT END. THE VEHICLE WAS REPAIRED BUT ONE MONTH LATER, THE ELECTRICAL SYSTEM FAILED. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE IGNITION SWITCH AND STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V303000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 48,000.
Electrical System
Filed Apr 23, 2013NJ
TL* THE CONTACT OWNS A 2008 MERCEDES C- CLASS. THE CONTACT STATED THAT THE REAR TAIL LIGHTS FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE LIGHT BULBS CHANGED AND THE DEALER ADVISED THAT THE WIRING HARNESS FAILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 62,000 AND THE FAILURE MILEAGE WAS UNKNOWN. *TR
Electrical SystemFire
Filed Apr 13, 201348,763 milesTX
RIGHT REAR TAIL LAMP ASSEMBLY. LIGHTS APPEARED DIM FOR A COUPLE MONTHS AND FIGURED LIGHTS WERE ABOUT IT GO OUT. WENT TO BUY NEW LIGHT BULBS TO REPLACE THE DIMMING BULBS AND WHEN I OPENED THE RIGHT SIDE TO INSTALL THE LIGHT I NOTICED THE ELECTRICAL CORD ATTACHED TO THE ASSEMBLY HAD MELTED. LIGHTS WERE STILL DIM AND CHECKED TO SEE WHAT IT SOUNDED LIKE WHEN I TURNED THE LIGHTS ON AND IT MAKES A CRACKLING ELECTRICAL SOUND. I ASSUME THAT'S WHY IT SMELT LIKE SOMETHING WAS BURNING AND WHY THE 8 PRONG PIECE MELTED. 1-6 ON THE ELECTRICAL PIECE LOOK GOOD. 7 IS DAMAGED DUE TO NUMBER 8 COMPLETELY MELTING OFF. *TR
Tires
Filed Jul 25, 20083,000 milesCA
TL*THE CONTACT OWNS A 2008 MERCEDES BENZ C300. THE VEHICLE HAS MICHELIN PILOT SPORT TIRES, SIZE 232/35/19 (NA) IN THE FRONT AND SIZE 265/30/19 (NA) IN THE REAR. THE TIRES WERE UNDERINFLATED BY THE DEALER, WHICH CAUSED THE VEHICLE TO DRIVE ROUGHLY. THE VEHICLE HAS BEEN TO THE DEALER SEVERAL TIMES, BUT THE FAILURE HAS NOT BEEN CORRECTED. THE FAILURE MILEAGE WAS 3,000.
Tires › Sidewall
Filed Apr 14, 20082,100 miles00
THE TIRES OF THE CAR STARTED GROWING BUMPS ON THE FACE OF THE TIRE. INITIALLY ONE IN ONE TIRE, THEN THE SECOND ONE ON THE SAME TIRE, THEN ONE ON A SECOND TIRE AND FINALLY A THIRD ONE ON THE FIRST TIRE. I CALLED THE DISTRIBUTOR AND WAS TOLD TO BUY NEW TIRES OR GO TO THE TIRE MANUFACTURER FOR WARRANTY. THIS IN MY OPINION IS A SERIOUS SECURITY RISK THAT THE MANUFACTURERS ARE NOT TAKING SERIOUSLY. *TR
Air Bags › Frontal › Sensor/Control Module
Filed Jan 29, 2008600 milesCA
TL*THE CONTACT OWNS A 2008 MERCEDES BENZ C350. THE DRIVER SIDE AIR BAG WARNING SYSTEM LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE DEALER WAS ABLE TO TURN OFF THE LIGHT; HOWEVER, THE FAILURE RECURRED SEVEN DAYS LATER. THE FAILURE MILEAGE WAS 600 AND CURRENT MILEAGE WAS 1,000.
Air Bags › FrontalCrashFire1 injured
Filed Oct 26, 2007900 milesWA
ACCIDENT. 2008 MERCEDES C-350 REAR ENDED A DELIVERY TRUCK. MERCEDES BEGAN SMOKING IMMEDIATELY AND CAUGHT FIRE WITHIN ONE MINUTE. WITHIN 3-5 MINUTES ENGINE COMPARTMENT AND PASSENGER COMPARTMENT WERE FULLY ENGULFED IN FLAME. DRIVER ESCAPED BEFORE CAR BURNED. AIRBAGS DID NOT DEPLOY IN THIS FRONT END CRASH. DRIVER HAD CONCUSSION AND FACIAL INJURIES FROM HITTING, POSSIBLY STEERING WHEEL. DRIVER SUSTAINED OTHER INJURIES AS WELL. *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 3, 2007. Source: NHTSA Office of Defects Investigation.