Owners filed 7 complaints about this vehicle with federal regulators, most often about the electrical system › 12v/24v/48v battery. It has been recalled 1 time.
What fails
Component
Reports
Crashes
Fires
Injuries
Electrical System › 12v/24v/48v Battery
3
0
0
0
Suspension › Front
1
0
0
0
Service Brakes, Hydraulic › Foundation Components
1
0
0
0
Engine and Engine Cooling
1
0
0
0
Air Bags
1
1
0
2
1 safety recall
Part 573 reports
Electrical System › 12v/24v/48v Battery01V366000
Filed Dec 4, 200165,731 vehiclesMercedes-Benz Usa, Llc.
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH HOPPECKE BATTERIES. THE BATTERY MAINTENANCE SCHEDULE COULD BE LESS THAN NEEDED TO MAINTAIN PROPER ELECTROLYTE LEVELS.
Risk. THE LOW ELECTROLYTE LEVELS RESULT IN ACCELERATED BATTERY GRID GROWTH, INCREASED POTENTIAL FOR INTER-CELL RUPTURE AND SPARKING, AND THE POTENTIAL FOR A BATTERY EXPLOSION.
Remedy. DEALERS WILL INSPECT THE BATTERIES, INCLUDING FLUID LEVELS. SOME BATTERIES MAY BE REPLACED IF NECESSARY, ON A CASE BY CASE BASIS. IN ADDITION TO THE BATTERY INSPECTION, THE ADDITION OF LABELS IN THE VEHICLE OWNER'S MANUAL AND ENGINE COMPARTMENT WILL BE INCLUDED TO CONSPICUOUSLY REMIND OWNERS AS WELL AS DEALER AND SERVICE PERSONNEL OF THE NEED TO PERFORM BATTERY MAINTENANCE. OWNER NOTIFICATION BEGAN FEBRUARY 20, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.
What owners reported
Newest filings
Suspension › Front
Filed Mar 1, 2009159,400 milesMA
SPRING PERCH (MOUNT) FOR THE FRONT SPRING ON DRIVER'S SIDE FAILED DUE TO CORROSION CAUSING SPRING TO BE EJECTED UNDER THE CAR AND FENDER TO DROP ONTO TIRE. CORROSION IS UNDETECTABLE BY NORMAL INSPECTION BECAUSE MANUFACTURER USES A HEAVY, RUBBERIZED COATING ON UNDERBODY PARTS. CAR WAS TRAVELING AT LOW SPEED SO DAMAGE WAS MINIMAL. AT HIGHER SPEEDS, CONSEQUENCES COULD BE SEVERE. INVESTIGATION REVEALS THAT THIS IS BECOMING A FAIRLY COMMON OCCURRENCE ON MERCEDES BENZ W202 AND W210 CHASSIS. FAILURE HAS NOT BEEN REPAIRED, BUT IS BELIEVED TO REQUIRE REMOVAL OF REMNANTS OF THE OLD PERCH, GRINDING OF THE FRAME TO REMOVE CORROSION, AND WELDING A NEW PERCH ONTO THE FRAME. THE SPINDLE ASSEMBLY AND CONTROL ARMS WILL HAVE TO BE DISASSEMBLED TO ACCOMPLISH THIS AND THEN REASSEMBLED AND THE SUSPENSION REALIGNED. *TR
Air BagsCrash2 injured
Filed Dec 31, 200652,000 milesVA
MERC. BENZ 1999 C230 COMPRESSOR, THE CAR ROLLED OVER THREE TIMES BUT NONE OF THE AIR BAGS DEPLOYED. *NM
Engine and Engine Cooling
Filed Jul 25, 2006123,000 milesCA
I OWN A 1999 MERCEDES C43, I LIKE MANY OTHERS HAVE A HIGH FAILURE RATE OF THE CRANKSHAFT POSITION SENSORS ON OUR VEHICLES. THIS PART WHEN FAULTY WILL NOT ALLOW THE CAR TO START WHEN THE CAR IS WARM. WHEN THE CAR SITS FOR AN EXTENDED PERIOD OF TIME TO "COOL DOWN" THE CAR WILL START. I WAS AT THE DEALER TODAY, AND THEY ARE AWARE THIS IS A HIGH FAILURE ITEM ON THIS MODEL. AS WELL AS THE CLK430, AND S430. BUT NO RECALLS HAVE BEEN ISSUED. THERE ISN'T ANY SIGN THAT THIS PART IS FAILING, ON SOME INSTANCES THE CAR JUST STALLS WHILE DRIVING. THIS COULD POTENTIALLY BE A DANGEROUS SITUATION IN HIGH TRAFFIC AREAS. I AM NOW AWAITING THE PART TO COME IN, AND WILL HAVE IT REPLACED ON THURSDAY THE 27TH. *JB
Electrical System › 12v/24v/48v Battery
Filed May 2, 2002TX
MFR# 2001120004 & NHTSA# 01 V 366 000/BATTERY: CONSUMER STATES DEALER (PARK PLACE MOTORS;HOUSTON,TX; PHONE# 713/986-6400) NOT HONORING RECALL, NO PARTS AVAILABLE. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*JB
Electrical System › 12v/24v/48v Battery
Filed Mar 26, 2002WI
THE CONSUMER RECIEVED A RECALL NOTICE FROM THE MANUFACTURER. THE RECALL NUMBER IS #2001120004. NLM
Electrical System › 12v/24v/48v Battery
Filed Mar 26, 2002WI
THE CONSUMER TOOK HIS VEHICLE IN FOR A RECALL# 20012004 FOR HIS BATTERY. HE TOOK THE VEHICLE TO BROWN MERCEDES BENZ ROUTE 250 EAST PANTOPS CHARLOTTESVILLE VIRGINIA (804 817 3380). MR JACKSON EXPERIENCE PROBLEM WITH HIS VEHICLE SHUTTING DOWN WITHOUT PRIOR WARNING. NLM
Service Brakes, Hydraulic › Foundation Components
Filed Sep 28, 1999OH
HAD THE VEHICLE IN REVERSE WHEN BRAKES FAILED TO FUNCTION WHILE ON AN INCLINE. HAD LITTLE BRAKING POWER ON STRAIGHT AWAY. MANUFACTURER KNOWS OF BRAKE PROBLEM. THE DEALER/MECHANIC ARE AWARE OF PROBLEM, BUT NOTHING WAS BEING DONE. *AK
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 4, 2001. Source: NHTSA Office of Defects Investigation.