1997 Mercedes Benz C Class

Routine

Owners filed 3 complaints about this vehicle with federal regulators, most often about the engine and engine cooling › engine › gasoline. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Vehicle Speed Control1
010
Suspension › Front1
000
Engine and Engine Cooling › Engine › Gasoline1
000

What owners reported

Newest filings
Vehicle Speed ControlFire
Filed May 12, 2012249,800 milesCA

WAS DRIVING VEHICLE DOWN THE HIGHWAY TRAVELING AT NORMAL SPEEDS. ALL OF A SUDDEN CAR BEGAN BACKFIRING AND SPEED DROPPED FROM 65 MPH TO 30 MPH. THE CAR WOULD NOT ACCELERATE AND BEGAN TO BACKFIRE MORE. TEMP WENT UP AND CAR STARTED SMOKING. PULLED OVER TO CHECK ON CAR AND IT NEVER RESTARTED AGAIN. CONTACTED MB ASSIST AND WAS TOLD I WOULD NEED A JUMP WITH THICK GAUGE CABLES AND THEY COULD SEND A TECH BUT THE CHARGES WOULD BE AT MINIMUM $100. ITS BEEN OVER A WEEK AND THE CAR WILL NOT START. I'VE PUT BATTERIES IN FOB (THEY NEVER HAD ANY BEFORE) , CHARGED CAR BATTERY , CHECKED ALL FUSES, JUMPED CAR BATTERY AND NOW AM BEING GIVEN A P1570 IMMOBILIZER CODE . THE CAR ALARM HAS NEVER BEEN ACTIVATED. . THIS CAR IS MAKING ABSOLUTE NO SENSE WITH THE ERRORS AND NO EXPLANATION AS TO WHY IT NEARLY CAUGHT FIRE AND WONT START NOW... *TR

Suspension › Front
Filed Feb 9, 2010144,431 milesCA

MY MERCEDES 1997 C-280, PURCHASED FROM THE MERCEDES DEALER, HAS EXHIBITED SEVERAL INHERENT DESIGN ISSUES. THE ISSUE THAT IS THE GREATEST SAFETY ISSUE IS THE CONSTANT DETERIORATION/DESTRUCTION UNDER NORMAL USE OF THE UPPER CONTROL ARM BUSHINGS, EVERY 50,000 MILES OR SO, WHICH IS NOT NORMAL FOR ANY MODERN CAR. IT IS ALMOST IMPOSSIBLE TO MAINTAIN A CAR AT THAT FREQUENCY (AT $1000/ REPAIR), AND YOU NEVER KNOW WHEN IT WILL FAIL. MOST PEOPLE EVENTUALLY GIVE UP. WHEN THESE BUSHINGS SUDDENLY FAIL, THE STEERING AND BRAKING ARE AFFECTED. IT IS ESPECIALLY NOTICED IN SHARP TURNING SITUATIONS, SUCH AS PARKING AND EMERGENCY ACCIDENT AVOIDANCE MANEUVERS. PARTIAL CONTROL OF THE STEERING IS LOST AND WHEN THE ANTILOCK BRAKES ARE APPLIED IT BECOMES SEVERELY ERRATIC. I HAVE CONTACTED THE DEALER AND MERCEDES BENZ USA AND BOTH HAVE DENIED ANY RESPONSIBILITY FOR WHAT MUST BE EITHER A DESIGN FLAW IN THEIR PRODUCT OR SOMETHING WRONG WITH THE CAR THAT I HAVE, PURCHASED USED AS A 'STAR MARK' CAR FROM THE DEALER. THEY FIXED THE PROBLEM ONCE UNDER WARRANTY, AND THEN IT FAILED ABOUT 50,000 MILES LATER. THE PROBLEM IS EXACERBATED WHEN IT IS RAINING. TODAY I LOST CONTROL OF THE CAR IN THE RAIN AT 45MPH WHEN I ENCOUNTERED A SEAM IN THE PAVEMENT, TRIED TO CORRECT AND APPLIED THE ABS BRAKES. THREE WAS NO COLLISION OR INJURIES, LUCKILY, BUT IT IS TIME THAT MERCEDES TOOK RESPONSIBILITY FOR A PROBLEM THAT THEY CREATED AND FIX IT PROPERLY. IT IS IMPORTANT TO NOTE THAT I HAVE ASKED FOR A PERMANENT FIX AND THEY DON'

Engine and Engine Cooling › Engine › Gasoline
Filed Mar 5, 200280,000 milesNY

WHILE DRIVING VEHICLE ABRUPTLY SHUTS DOWN WITHOUT WARNING, CAUSING VEHICLE TO LOSE ALL POWER. DEALER CANNOT IDENTIFY THE CAUSE. TRANSMISSION LOCKED UP AFTER 80000 MILES. *AK *TS

3 of 3 complaints, reproduced as filed.

Across model years

Worst on record: 1995
YearComplaintsRecallsFiresDeathsAssessment
20121000Routine
200813120Routine
20069200Routine
20055200Routine
200415120Routine
20039000Routine
200231020Routine
200114000Routine
20008000Routine
19997100Routine
19986100Routine
1997 — this page3010Routine
19966100Routine
199549021Fatalities reported
199415050Routine
19911000Routine

Compare every C Class year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.