1996 Mercedes Benz C Class

Routine

Owners filed 6 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Electrical System2
000
Equipment1
000
Engine and Engine Cooling › Engine › Gasoline1
000
Engine and Engine Cooling1
000
Electrical System › Instrument Cluster/Panel1
000

1 safety recall

Part 573 reports
Engine and Engine Cooling › Engine96V058000
Filed Apr 4, 1996149 vehiclesMercedes-Benz Usa, Inc.

Defect. THE DRIVE BELT PULLEY ON THE ENGINE CAN DEVELOP FATIGUE CRACKS IN THE METAL AND BREAK. IF THE DRIVE PULLEY BREAKS, THE CAR WOULD NOT HAVE ENGINE COOLING, BATTERY CHARGING, AND/OR POWER STEERING.

Risk. LOSS OF THESE SYSTEMS CAN CAUSE THE CAR TO OVER HEAT, LOSE POWER FROM THE BATTERY, AND LOSS OF CONTROL OF THE CAR INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.

Remedy. DEALERS WILL REPLACE THE ENGINE CRANKSHAFT DAMPER-PULLEY ON THESE VEHICLES.

What owners reported

Newest filings
Electrical System
Filed Jun 3, 2011146,000 milesNC

1996 MERCEDES C220; ELECTRICAL HARNESS PROBLEMS; ENGINE WILL TURN OVER BUT WILL NOT START; SOMETIMES THE CAR WILL START AND RUN, THEN WILL CUT OFF WHEN SLOWING UP AT A STOP OR WHEN PUTTING INTO REVERSE. SEVERAL MECHANICS SAY THAT THE MERCEDES COMPANY ALLOWED INFERIOR WIRING TO BE USED BUT WILL NOT STAND BEHIND THE PRODUCT. THIS IS NOT SAFE AND A RECALL SHOULD HAVE BEEN ISSUED OR DEALERS SHOULD PAY FOR THE REPLACEMENT OF THE WIRING. *TR

Engine and Engine Cooling
Filed Jan 11, 2011119,293 milesCA

TL*THE CONTACT OWNS A 1996 MERCEDES BENZ C280. WHILE DRIVING APPROXIMATELY 40 MPH THE STEERING WHEEL BECAME VERY STIFF AND DIFFICULT TO TURN. THE CHECK ENGINE AND BATTERY LIGHTS BEGAN ILLUMINATING MOMENTS BEFORE THE VEHICLE STALLED. THE VEHICLE WAS TOWED. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 96V058000, ENGINE AND ENGINE COOLING:ENGINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 119,293.

Electrical System
Filed Jul 20, 200840 milesPR

THE CAR NOT RUN THE WIRING OF COMPUTER TO FUEL INJECTION IS FAILS. *TR

Electrical System › Instrument Cluster/Panel
Filed Nov 3, 200682,000 milesPR

HESITATION/ NO RESPONSE FROM ENGINE. SIGNAL LIGHTS/ EMERGENCY FLASHERS NOT WORKING AT TIMES. THIS PROBLEM PUT MY FAMILY AT RISK SINCE IT WAS IN A INTERSECTION. *JB

Equipment
Filed Mar 2, 2006GA

I OWN A C 280 (96) [XXX] CAR STARTED CONSUMING MORE GAS THAN NORMAL, WAS HARDER TO START, STARTED MISSING AND DROVE SLUGGISH. I REPLACED THE SPARK PLUGS AND CABLES. BUT IT GOT WORSE, AND THEN QUIT, AS IF IT WAS OUT OF TIME. I SEND IT TO AN IMPORTED CAR SERVICE SHOP IN DALTON, GA. THEY TOLD ME THAT IT IS A COMMON PROBLEM ON THIS MERCEDES BENZ BENZ. THE WIRING HARNESS UNDERHOOD (INSULATION ON THE WIRING) CRUMBLED TO PIECES, LIKE DUST AND SHORTED RELAYS AND ALL THE CAR. I PAID OVER $2600.00 TO HAVE IT REPAIRED. I STILL HAVE THE OLD HARNESS AS EVIDENCE THAT IT SHOULD BE A RECALL BECAUSE Y COULD LEAD TO A WORSE PROBLEM, LIKE FIRE. THE MECHANIC TOLD ME THAT HE HAS REPAIRED SEVERAL C-280 WITH THE SAME PROBLEM AND THAT MERCEDES BENZ HAS BEEN NOTIFIED AND THEY WILL NOT DO ANYTHING. AN EXPENSIVE CAR AS IT IS SHOULD BE BUILT BETTER THAN THIS. (THE WIRING HARNESS ITSELF IS WORTH $1600.00 OR MORE. *NM UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine and Engine Cooling › Engine › Gasoline
Filed Dec 13, 2001CA

WHILE DRIVING AT ANY SPEED ON HIGHWAY, ENGINE WILL STALL WITHOUT PRIOR WARNING, ON DIFFERENT OCCASSIONS HAD HAPPENED IN MIDDLE OF HIGHWAY, AND CONSUMER HAD TO PULL VEHICLE OFF THE ROAD TO AVOID ACCIDENTS. DEALER COULD NOT DETERMINE WHAT HAD CAUSED STALLING.*AK CONSUMER STATED THE CHECK ENGINE LIGHTS COMES ON FREQUENTLY.*SLC ALSO THE SPARK PLUGS WERE REPLACED. *YD

6 of 6 complaints, reproduced as filed.

Across model years

Worst on record: 1995
YearComplaintsRecallsFiresDeathsAssessment
20121000Routine
200813120Routine
20069200Routine
20055200Routine
200415120Routine
20039000Routine
200231020Routine
200114000Routine
20008000Routine
19997100Routine
19986100Routine
19973010Routine
1996 — this page6100Routine
199549021Fatalities reported
199415050Routine
19911000Routine

Compare every C Class year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Apr 4, 1996. Source: NHTSA Office of Defects Investigation.