2007 Lexus IS 250

Above average

Owners filed 213 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 5 times.

When it fails
020k40k60k90k120k200k
75,000 milesMedian miles at failure

142 complaints record an odometer reading. Failures cluster around 90,000105,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Air Bags45
407
Structure28
100
Structure › Body17
000
Unknown or Other16
000
Vehicle Speed Control14
102
Exterior Lighting11
000
Visibility/Wiper10
000
Steering9
000
Electrical System8
000
Engine7
000

5 safety recalls

Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module19V741000
Filed Oct 17, 2019928,220 vehiclesToyota Motor Engineering & Manufacturing

Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

Air Bags › Frontal › Passenger Side › Inflator Module17V006000
Filed Jan 9, 2017577,875 vehiclesToyota Motor Engineering & Manufacturing

Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain 2009 Toyota Corolla, Corolla Matrix, Yaris, Yaris HB, Scion xB, Pontiac Vibe, Lexus, ES350, IS250, IS350, and IS-F vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Toyota is recalling certain 2006-2008 Lexus IS250 and IS350, 2007-2008 Lexus ES350, Toyota Yaris, Yaris HB, and 2008 Lexus IS-F and Scion xB vehicles originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy. Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), GLG (Lexus Zone A), GLH (Lexus Zone B) and HLA (Lexus Zone C).

Air Bags › Frontal › Passenger Side › Inflator Module16V340000
Filed May 23, 20161,754,517 vehiclesToyota Motor Engineering & Manufacturing

Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy. Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings14V647000
Filed Oct 15, 2014422,509 vehiclesToyota Motor Engineering & Manufacturing

Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2007-2010 Lexus LS vehicles manufactured May 9, 2006, to July 20, 2010, 2006-2011 Lexus GS vehicles manufactured January 6, 2005, to September 10, 2010, and 2006-2011 Lexus IS vehicles manufactured August 30, 2005, to September 10, 2010. Due to anti-corrosion plating remnants, fuel may leak from where the fuel pressure sensor is attached to the fuel delivery pipe.

Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy. Toyota will notify owners, and dealers will clean and reseal the fuel pressure sensor mounting area, free of charge. The recall began March 3, 2015. Owners may contact Toyota customer service at 1-800-331-4331.

Visibility/Wiper13V030000
Filed Jan 30, 2013267,718 vehiclesToyota Motor Engineering & Manufacturing

Defect. Toyota is recalling certain model year 2006-2012 Lexus IS250 and IS350 vehicles manufactured August 23, 2005, through October 5, 2011; 2010-2012 Lexus IS250C and IS350C vehicles manufactured April 10, 2009, through October 6, 2011; and 2008-2011 Lexus IS-F vehicles manufactured December 14, 2007, through July 10, 2011. The nuts that fasten the wiper arms may be insufficiently torqued such that if the wiper arms are restricted by an external load, such as a buildup of heavy snow, one or both of the wipers may become inoperative.

Risk. Inoperative wipers could reduce driver visibility and increase the risk of a vehicle crash.

Remedy. Toyota will notify owners, and Lexus dealers will install new wiper arm nuts, free of charge. An interim letter was mailed to owners on April 4, 2013. Owners may contact Toyota at 1-800-331-4331.

What owners reported

Newest filings
Structure › Interior Panels › Dashboard
Filed Feb 18, 2021183,000 milesCA

TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD WAS STICKY WHICH CREATED A GLARE ON THE WINDSHIELD WHILE DRIVING. THE CONTACT WAS CONCERNED FOR HER SAFETY DUE TO THE GLARE IMPAIRING HER VISION OF THE ROADWAY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 183,000.

Structure
Filed Jun 2, 2020125,000 milesCA

TL* THE CONTACT OWNS A 2007 LEXUS IS200. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE IN SUNLIGHT, THE DASHBOARD MELTED. THE CONTACT STATED THAT THE FAILURE RESULTED IN THE DASHBOARD HAVING A SHINY, CAUSING THE SUNLIGHT TO BE REFLECTED WHICH BLOCKED THE CONTACT'S EYESIGHT. LEXUS OF ROSEVILLE (300 AUTOMALL DR, ROSEVILLE, CA 95661, 916-783-9111) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE WARRANTY EXPIRED ON THE VEHICLE. THE DASHBOARD WAS PREVIOUSLY COVERED HOWEVER, THE CONTACT WAS NOT INFORMED OF THE COVERED REPAIR ON PRIOR MAINTENANCE VISITS. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT TWO LETTERS REGARDING THE MELTING DASHBOARD WAS MAILED TO THE CONTACT. THE CONTACT STATED THAT THE LETTERS WERE NOT RECEIVED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,000. *BF *TR

Structure › Body
Filed Oct 21, 201960,000 milesIN

TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND THE GLARE FROM THE DASHBOARD AFFECTED HER VISIBILITY WHILE DRIVING VARIOUS SPEEDS. THE CONTACT SPOKE WITH TOM WOOD LEXUS (4610 E 96TH ST, INDIANAPOLIS, IN 46240, (317) 580-6888) AND WAS INFORMED THAT THERE WAS A LIMITED TIME WARRANTY TO HAVE THE VEHICLE SERVICED. THE CONTACT WAS INFORMED THAT SHE MISSED THE DEADLINE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Steering
Filed Sep 26, 2019230,000 milesDC

TL* THE CONTACT OWNS A 2007 LEXUS IS 250. WHILE DRIVING VARIOUS SPEEDS OR WHILE THE VEHICLE WAS STOPPED, THE POWER STEERING SUDDENLY SEIZED. THE CONTACT STATED THAT THE FAILURE OCCURRED OFTEN. SOMETIMES, THE POWER STEERING WOULD RESUME NORMAL OPERATION WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED. ON OTHER OCCASIONS, THE VEHICLE HAD TO BE TOWED HOME. WHEN IT WAS TOWED, IT TOOK APPROXIMATELY 24 HOURS BEFORE THE POWER STEERING WOULD RETURN TO NORMAL. THE CONTACT CALLED OURISMAN LEXUS OF ROCKVILLE (LOCATED AT 15501 FREDERICK RD, ROCKVILLE, MD 20855, 855-821-1390) WHERE IT WAS DIAGNOSED THAT THE ECU AND THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS BECAUSE THERE WERE NOT ENOUGH COMPLAINTS REGARDING THE FAILURE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBERS: 1802260181 AND 1812061696. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 230,000.

Structure › Body
Filed Apr 9, 2019121,000 milesCA

TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD PANEL MELTED AND CONTAINED A STICKY TEXTURE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 121,000.

Air Bags
Filed Apr 8, 201985,000 milesPA

OWNERS OF TOYOTAS AND LEXUS VEHICLES ARE EXPERIENCING PROBLEMS WITH THE AIRBAG OCCUPANT SENSOR LOCATED UNDER THE RIGHT FRONT SEAT DEALERS ARE NOT ACKNOWLEDGING THIS PROBLEM. IT IS ALL OVER THE INTERNET AND FACEBOOK. IT IS SIMILAR TO THE TACOMA FRAMES RUSTING OUT PREMATURELY. EVENTUALLY THEY ACKNOWLEDGED THE PROBLEM AND TOOK ACTION. IT APPEARS THEY WON'T TAKE ANY ACTION UNTIL PRESSURED.

Structure › Body
Filed Mar 31, 2019CA

MY DASH PANEL AND DOOR PANEL'S ARE MELDING AND STICKY

Visibility/Wiper
Filed Mar 25, 201990,000 milesTX

THE REAR VIEW MIRROR HAS BLACK LINES ON IT, WHICH INDICATES THE COATING BEHIND THE MIRROR IS DETERIORATING IN SOME WAY. I LOOKED UP THE ISSUE NOW AND REALIZED THIS IS A MORE WIDESPREAD ISSUE. SOME CUSTOMERS ONLINE HAVE INDICATED IT'S HARD TO SEE ANYTHING USING THE REAR VIEW CAMERA, THOU MY REAR VIEW HAS NOT GO TO THAT POINT.

Structure › Body
Filed Mar 5, 201990,000 milesMD

I CANT SEE IM BLINDED BY THE DASH BOARD ITS MELTING THE CLARE FROM THE SUN IS BLINDING ON THE DASH MELTED PLASTIC

Engine
Filed Mar 1, 2019160,000 milesFL

THE TRANSMISSION SLIPS ON REVERSE. IT DOES NOT TRAVERSE UNLESS I DRIVEN 30 MINUTES AND GOING 40 AMD HIGHER, THE RPMS START AT 4K THEN 5K AMD KEEPS GETTING HIGHER. THE ENGINES WANTS TO STALL FROM TIME TO TIME. THE SUSPENSION IS HARD, EVEN AFTER CHANGING THE SHOCKS

Air Bags
Filed Feb 23, 2019100,000 milesOR

THERE HAS BEEN AN ONGOING PROBLEM WITH THESE CARS WITH THE AIR BAG WIRING HARNESS. MANY CARS HAVE HAD THIS PROBLEM INCLUDING MY CAR. THE WIRING HARNESS GETS DISCONNECTED FROM THE AIR BAG ITSELF AND DISCONNECTS PUTS ON THE AIR BAG LIGHT. TAKING IT TO THE LOCAL DEALER I WAS TOLD THAT IT WOULD BE $2,500 OUT OF POCKET. LOOKING THROUGH THE FORUMS MANY PEOPLE HAVE HAD THIS PROBLEM AND IT IS A VERY NORMAL PROBLEM WITH THESE CARS.

Electronic Stability Control (esc)
Filed Jan 27, 201950,000 milesNV

TAKATA RECALL. WHILE DRIVING THE VEHICLE THE LIGHTS WILL JUST GO OFF OR FLICKER. THIS CAN SOMETIMES BE CORRECTED BY TURNING THE LIGHTS OFF THEN BACK ON. THIS CAN HAPPEN WHILE DRIVING OR IDLELIGHT BULBS HAVE BEEN REPLACE AND THE PROBLEM STILL PERSIST. CHECK VSC LIGHT ON WITH NO PROBLEMS WITH THE ENGINE. COKE'S ON AND OFF FOR YEARS

Air Bags
Filed Dec 19, 2018WA

TAKATA RECALL: LOCAL LEXUS DEALERSHIP IN TACOMA, WASHINGTON NOT WILLING TO REPAIR POTENTIALLY LETHAL AIRBAG FOR (4) FOUR MONTHS. WE CANNOT BE WITHOUT A TRANSPORTATION FOR +/- 16 WEEKS DUE TO DEALERSHIP ISSUES.

Air Bags › Air Bag/Restraint Control Module
Filed Nov 19, 201889,000 milesCA

THE PASSENGER AIRBAG WILL NOT ACTIVATE. THE PASSENGER AIR BAG LIGHT IS PERMANENTLY LIT. PAID TO LEXUS DEALER $ 185.FOR DIAGNOSTIC, THEY SAID MI CAR NEEDS NEW CUSHION AND NEW COMPUTER COST ABOUT 2800, THAT'S OUTRAGEOUS, SHOULD BE A SAFETY RECALL CAUSE IS RELATED TO AIRBAG RECALL A SAFETY ISSUE,

Air Bags
Filed Sep 29, 2018105,000 milesCA

PASSENGER OSC SENSOR FAILS DUE TO FAULTY WIRING HARNESS. LEXUS CHARGES $2500 TO REPAIR AND WILL NOT COVER UNDER WARRANTY.

Unknown or Other
Filed Sep 21, 2018FL

TAKATA RECALL, MELTING INTERIORS, KIDS ARE GETTING THESE MELTING DASHBOARD ON THERE LITTLE FINGERS. NOT ONLY THE DASHBOARD BUT THE DOOR PANELS TOO THEY OPENING THE DOORS. I LIVE IN FLORIDA AND THE SUN OUT HERE COULD BE VERY HOT FOR THESE INTERIORS.

Structure › Body
Filed Sep 18, 201898,254 milesCA

THE DASH IS MELTING. AND THE DOOR PANELS ARE RELEASING BLACK TAR LIKE MATERIALS.

Fuel/Propulsion SystemCrash
Filed Aug 31, 2018104,000 milesME

UPON PARKING VEHICLE ACCELERATED WHEN THE BRAKE WAS APPLIED. I QUESTIONED MYSELF IF THE INCIDENT COULD HAVE BEEN OPERATOR RELATED. I WAS PROPELLED INTO A STEEL BARRIER THAT RESULTED IN DAMAGE TO THE FRONT BUMPER AND GRILL. LATER THAT DAY THE CAR ACCELERATED A SECOND TIME WHEN APPLYING THE BRAKES WHILE PARKING THE VEHICLE. FORTUNATELY NO ONE WAS IN FRONT OF ME. NO ONE WAS HURT AND THE AIR BAGS DID NOT DEPLOY. THIS SECOND INCIDENT HAS LEAD ME TO BELIEVE THAT THE CAR IS NOT SAFE TO DRIVE. TOYOTA INVESTIGATED THE INCIDENT AND IS EXPLAINING THAT MY FOOT WAS ON THE ACCELERATOR PEDAL AND BREAK AT THE SAME TIME WHICH IS JUST NOT TRUE. I CAN'T DRIVE THE VEHICLE OR SELL IT. I'M DISAPPOINTED AT THIS CAR COMPANY.

Structure › Body
Filed Aug 29, 2018125,000 milesTX

INTERIOR DOORS ARE MELTING AND DASHBOARD

Air Bags
Filed Aug 27, 2018140,000 milesTX

I HAVE A LEXUS IS 250 2007, THE DASHBOARD MATERIAL IS LOW GRADE AND UNSAFE, FOR VISIBILITY WHILE DRIVING IN DAY HOURS. WHEN I WAS NOTIFIED BY A FRIEND THAT THE LEXUS ORGANIZATION HAVE MADE A RECALL ON THE ALL THE LEXUS CARS SUCH AS MINE, I CALLED THE DEALERSHIP IN MY CITY HOUSTON TX AND THEY DID NOT HELP ME, AND THEY SAID THE RECALL DON'T EXIST.

20 of 213 complaints, reproduced as filed.

Across model years

Worst on record: 2007
YearComplaintsRecallsFiresDeathsAssessment
20161000Routine
201516000Routine
201435010Routine
20135200Routine
201217400Routine
201130400Routine
201040600Routine
200948600Routine
2008125510Routine
2007 — this page213500Above average
2006189632Fatalities reported

Compare every IS 250 year →

Reading this record

Complaint volume is well above typical for a single model year.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 17, 2019. Source: NHTSA Office of Defects Investigation.