142 complaints record an odometer reading. Failures cluster around 90,000–105,000 miles.
Most common 2007 Lexus IS 250 problems
49 of the 213 complaints (23%) are about the airbags.
Component
Reports
Crashes
Fires
Injuries
Air Bags · airbags
45
4
0
7
Structure · body and frame
28
1
0
0
Structure › Body · body and frame
17
0
0
0
Unknown or Other
16
0
0
0
Vehicle Speed Control · throttle and acceleration
14
1
0
2
Exterior Lighting · headlights
11
0
0
0
Visibility/Wiper · wipers
10
0
0
0
Steering
9
0
0
0
Electrical System
8
0
0
0
Engine
7
0
0
0
5 safety recalls
Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module19V741000
Filed Oct 17, 2019928,220 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Air Bags › Frontal › Passenger Side › Inflator Module17V006000
Filed Jan 9, 2017577,875 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain 2009 Toyota Corolla, Corolla Matrix, Yaris, Yaris HB, Scion xB, Pontiac Vibe, Lexus, ES350, IS250, IS350, and IS-F vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Toyota is recalling certain 2006-2008 Lexus IS250 and IS350, 2007-2008 Lexus ES350, Toyota Yaris, Yaris HB, and 2008 Lexus IS-F and Scion xB vehicles originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy. Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), GLG (Lexus Zone A), GLH (Lexus Zone B) and HLA (Lexus Zone C).
Air Bags › Frontal › Passenger Side › Inflator Module16V340000
Filed May 23, 20161,754,517 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy. Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings14V647000
Filed Oct 15, 2014422,509 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2007-2010 Lexus LS vehicles manufactured May 9, 2006, to July 20, 2010, 2006-2011 Lexus GS vehicles manufactured January 6, 2005, to September 10, 2010, and 2006-2011 Lexus IS vehicles manufactured August 30, 2005, to September 10, 2010. Due to anti-corrosion plating remnants, fuel may leak from where the fuel pressure sensor is attached to the fuel delivery pipe.
Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy. Toyota will notify owners, and dealers will clean and reseal the fuel pressure sensor mounting area, free of charge. The recall began March 3, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
Filed Jan 30, 2013267,718 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota is recalling certain model year 2006-2012 Lexus IS250 and IS350 vehicles manufactured August 23, 2005, through October 5, 2011; 2010-2012 Lexus IS250C and IS350C vehicles manufactured April 10, 2009, through October 6, 2011; and 2008-2011 Lexus IS-F vehicles manufactured December 14, 2007, through July 10, 2011. The nuts that fasten the wiper arms may be insufficiently torqued such that if the wiper arms are restricted by an external load, such as a buildup of heavy snow, one or both of the wipers may become inoperative.
Risk. Inoperative wipers could reduce driver visibility and increase the risk of a vehicle crash.
Remedy. Toyota will notify owners, and Lexus dealers will install new wiper arm nuts, free of charge. An interim letter was mailed to owners on April 4, 2013. Owners may contact Toyota at 1-800-331-4331.
All 5 campaigns on file, newest first.
What owners reported
Newest filings
Structure › Interior Panels › Dashboard
Filed Feb 18, 2021183,000 milesCA
TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD WAS STICKY WHICH CREATED A GLARE ON THE WINDSHIELD WHILE DRIVING. THE CONTACT WAS CONCERNED FOR HER SAFETY DUE TO THE GLARE IMPAIRING HER VISION OF THE ROADWAY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 183,000.
Structure
Filed Jun 2, 2020125,000 milesCA
TL* THE CONTACT OWNS A 2007 LEXUS IS200. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE IN SUNLIGHT, THE DASHBOARD MELTED. THE CONTACT STATED THAT THE FAILURE RESULTED IN THE DASHBOARD HAVING A SHINY, CAUSING THE SUNLIGHT TO BE REFLECTED WHICH BLOCKED THE CONTACT'S EYESIGHT. LEXUS OF ROSEVILLE (300 AUTOMALL DR, ROSEVILLE, CA 95661, 916-783-9111) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE WARRANTY EXPIRED ON THE VEHICLE. THE DASHBOARD WAS PREVIOUSLY COVERED HOWEVER, THE CONTACT WAS NOT INFORMED OF THE COVERED REPAIR ON PRIOR MAINTENANCE VISITS. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT TWO LETTERS REGARDING THE MELTING DASHBOARD WAS MAILED TO THE CONTACT. THE CONTACT STATED THAT THE LETTERS WERE NOT RECEIVED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,000. *BF *TR
Structure › Body
Filed Oct 21, 201960,000 milesIN
TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND THE GLARE FROM THE DASHBOARD AFFECTED HER VISIBILITY WHILE DRIVING VARIOUS SPEEDS. THE CONTACT SPOKE WITH TOM WOOD LEXUS (4610 E 96TH ST, INDIANAPOLIS, IN 46240, (317) 580-6888) AND WAS INFORMED THAT THERE WAS A LIMITED TIME WARRANTY TO HAVE THE VEHICLE SERVICED. THE CONTACT WAS INFORMED THAT SHE MISSED THE DEADLINE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Steering
Filed Sep 26, 2019230,000 milesDC
TL* THE CONTACT OWNS A 2007 LEXUS IS 250. WHILE DRIVING VARIOUS SPEEDS OR WHILE THE VEHICLE WAS STOPPED, THE POWER STEERING SUDDENLY SEIZED. THE CONTACT STATED THAT THE FAILURE OCCURRED OFTEN. SOMETIMES, THE POWER STEERING WOULD RESUME NORMAL OPERATION WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED. ON OTHER OCCASIONS, THE VEHICLE HAD TO BE TOWED HOME. WHEN IT WAS TOWED, IT TOOK APPROXIMATELY 24 HOURS BEFORE THE POWER STEERING WOULD RETURN TO NORMAL. THE CONTACT CALLED OURISMAN LEXUS OF ROCKVILLE (LOCATED AT 15501 FREDERICK RD, ROCKVILLE, MD 20855, 855-821-1390) WHERE IT WAS DIAGNOSED THAT THE ECU AND THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS BECAUSE THERE WERE NOT ENOUGH COMPLAINTS REGARDING THE FAILURE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBERS: 1802260181 AND 1812061696. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 230,000.
Structure › Body
Filed Apr 9, 2019121,000 milesCA
TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD PANEL MELTED AND CONTAINED A STICKY TEXTURE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 121,000.
Air Bags
Filed Apr 8, 201985,000 milesPA
OWNERS OF TOYOTAS AND LEXUS VEHICLES ARE EXPERIENCING PROBLEMS WITH THE AIRBAG OCCUPANT SENSOR LOCATED UNDER THE RIGHT FRONT SEAT DEALERS ARE NOT ACKNOWLEDGING THIS PROBLEM. IT IS ALL OVER THE INTERNET AND FACEBOOK. IT IS SIMILAR TO THE TACOMA FRAMES RUSTING OUT PREMATURELY. EVENTUALLY THEY ACKNOWLEDGED THE PROBLEM AND TOOK ACTION. IT APPEARS THEY WON'T TAKE ANY ACTION UNTIL PRESSURED.
Structure › Body
Filed Mar 31, 2019CA
MY DASH PANEL AND DOOR PANEL'S ARE MELDING AND STICKY
Visibility/Wiper
Filed Mar 25, 201990,000 milesTX
THE REAR VIEW MIRROR HAS BLACK LINES ON IT, WHICH INDICATES THE COATING BEHIND THE MIRROR IS DETERIORATING IN SOME WAY. I LOOKED UP THE ISSUE NOW AND REALIZED THIS IS A MORE WIDESPREAD ISSUE. SOME CUSTOMERS ONLINE HAVE INDICATED IT'S HARD TO SEE ANYTHING USING THE REAR VIEW CAMERA, THOU MY REAR VIEW HAS NOT GO TO THAT POINT.
Structure › Body
Filed Mar 5, 201990,000 milesMD
I CANT SEE IM BLINDED BY THE DASH BOARD ITS MELTING THE CLARE FROM THE SUN IS BLINDING ON THE DASH MELTED PLASTIC
Engine
Filed Mar 1, 2019160,000 milesFL
THE TRANSMISSION SLIPS ON REVERSE. IT DOES NOT TRAVERSE UNLESS I DRIVEN 30 MINUTES AND GOING 40 AMD HIGHER, THE RPMS START AT 4K THEN 5K AMD KEEPS GETTING HIGHER. THE ENGINES WANTS TO STALL FROM TIME TO TIME. THE SUSPENSION IS HARD, EVEN AFTER CHANGING THE SHOCKS
Air Bags
Filed Feb 23, 2019100,000 milesOR
THERE HAS BEEN AN ONGOING PROBLEM WITH THESE CARS WITH THE AIR BAG WIRING HARNESS. MANY CARS HAVE HAD THIS PROBLEM INCLUDING MY CAR. THE WIRING HARNESS GETS DISCONNECTED FROM THE AIR BAG ITSELF AND DISCONNECTS PUTS ON THE AIR BAG LIGHT. TAKING IT TO THE LOCAL DEALER I WAS TOLD THAT IT WOULD BE $2,500 OUT OF POCKET. LOOKING THROUGH THE FORUMS MANY PEOPLE HAVE HAD THIS PROBLEM AND IT IS A VERY NORMAL PROBLEM WITH THESE CARS.
Electronic Stability Control (esc)
Filed Jan 27, 201950,000 milesNV
TAKATA RECALL. WHILE DRIVING THE VEHICLE THE LIGHTS WILL JUST GO OFF OR FLICKER. THIS CAN SOMETIMES BE CORRECTED BY TURNING THE LIGHTS OFF THEN BACK ON. THIS CAN HAPPEN WHILE DRIVING OR IDLELIGHT BULBS HAVE BEEN REPLACE AND THE PROBLEM STILL PERSIST. CHECK VSC LIGHT ON WITH NO PROBLEMS WITH THE ENGINE. COKE'S ON AND OFF FOR YEARS
Air Bags
Filed Dec 19, 2018WA
TAKATA RECALL: LOCAL LEXUS DEALERSHIP IN TACOMA, WASHINGTON NOT WILLING TO REPAIR POTENTIALLY LETHAL AIRBAG FOR (4) FOUR MONTHS. WE CANNOT BE WITHOUT A TRANSPORTATION FOR +/- 16 WEEKS DUE TO DEALERSHIP ISSUES.
Air Bags › Air Bag/Restraint Control Module
Filed Nov 19, 201889,000 milesCA
THE PASSENGER AIRBAG WILL NOT ACTIVATE. THE PASSENGER AIR BAG LIGHT IS PERMANENTLY LIT. PAID TO LEXUS DEALER $ 185.FOR DIAGNOSTIC, THEY SAID MI CAR NEEDS NEW CUSHION AND NEW COMPUTER COST ABOUT 2800, THAT'S OUTRAGEOUS, SHOULD BE A SAFETY RECALL CAUSE IS RELATED TO AIRBAG RECALL A SAFETY ISSUE,
Air Bags
Filed Sep 29, 2018105,000 milesCA
PASSENGER OSC SENSOR FAILS DUE TO FAULTY WIRING HARNESS. LEXUS CHARGES $2500 TO REPAIR AND WILL NOT COVER UNDER WARRANTY.
Unknown or Other
Filed Sep 21, 2018FL
TAKATA RECALL, MELTING INTERIORS, KIDS ARE GETTING THESE MELTING DASHBOARD ON THERE LITTLE FINGERS. NOT ONLY THE DASHBOARD BUT THE DOOR PANELS TOO THEY OPENING THE DOORS. I LIVE IN FLORIDA AND THE SUN OUT HERE COULD BE VERY HOT FOR THESE INTERIORS.
Structure › Body
Filed Sep 18, 201898,254 milesCA
THE DASH IS MELTING. AND THE DOOR PANELS ARE RELEASING BLACK TAR LIKE MATERIALS.
Fuel/Propulsion SystemCrash
Filed Aug 31, 2018104,000 milesME
UPON PARKING VEHICLE ACCELERATED WHEN THE BRAKE WAS APPLIED. I QUESTIONED MYSELF IF THE INCIDENT COULD HAVE BEEN OPERATOR RELATED. I WAS PROPELLED INTO A STEEL BARRIER THAT RESULTED IN DAMAGE TO THE FRONT BUMPER AND GRILL. LATER THAT DAY THE CAR ACCELERATED A SECOND TIME WHEN APPLYING THE BRAKES WHILE PARKING THE VEHICLE. FORTUNATELY NO ONE WAS IN FRONT OF ME. NO ONE WAS HURT AND THE AIR BAGS DID NOT DEPLOY. THIS SECOND INCIDENT HAS LEAD ME TO BELIEVE THAT THE CAR IS NOT SAFE TO DRIVE. TOYOTA INVESTIGATED THE INCIDENT AND IS EXPLAINING THAT MY FOOT WAS ON THE ACCELERATOR PEDAL AND BREAK AT THE SAME TIME WHICH IS JUST NOT TRUE. I CAN'T DRIVE THE VEHICLE OR SELL IT. I'M DISAPPOINTED AT THIS CAR COMPANY.
Structure › Body
Filed Aug 29, 2018125,000 milesTX
INTERIOR DOORS ARE MELTING AND DASHBOARD
Air Bags
Filed Aug 27, 2018140,000 milesTX
I HAVE A LEXUS IS 250 2007, THE DASHBOARD MATERIAL IS LOW GRADE AND UNSAFE, FOR VISIBILITY WHILE DRIVING IN DAY HOURS. WHEN I WAS NOTIFIED BY A FRIEND THAT THE LEXUS ORGANIZATION HAVE MADE A RECALL ON THE ALL THE LEXUS CARS SUCH AS MINE, I CALLED THE DEALERSHIP IN MY CITY HOUSTON TX AND THEY DID NOT HELP ME, AND THEY SAID THE RECALL DON'T EXIST.
Electronic Stability Control (esc)
Filed Jun 11, 201890,000 milesWI
ENGINE LIGHT COMES ON AND THE CAR STALLS OR CUTS OFF. THE VSC LIGHT AND TRACTION LIGHT IS ON ALSO. THERE'S A BURNING SMELL THAT HAPPENS OFTEN. IN ADDITION MY ACCELERATION PEDAL CAUSES ME ISSUES ALSO WHICH HAS PUT A WHOLE IN MAT BY GETTING STUCK FROM TIME TO TIME.
Visibility/Wiper
Filed Jun 4, 2018100,000 milesVA
DEFECTIVE LCD/TOUCH SCREEN. WHILE DRIVING IN THE RAIN, THE TOUCHSCREEN DIGITIZER FAILED ON MY CAR. THE WINDOWS STARTED TO FOG UP AND I REALIZED SINCE THE TOUCHSCREEN FAILED, I HAD NO WAY TO DEFOG MY WINDSHIELD AND OTHER WINDOWS. BECAUSE I AM ONLY ABLE TO ACCESS THE FAN CONTROLS FOR BOTH HEAT AND AC, VIA THE TOUCHSCREEN. SO I HAD TO PULL OVER ON THE SPARSE EMERGENCY PULLOVERS ON I66-VA SEVERAL TIMES TO MANUALLY WIPE MY WINDOWS SO I COULD SEE. THIS HAPPENED AT THE WORST TIME BECAUSE IT WAS DURING RUSH-HOUR, IN A DOWNPOUR. THIS CREATED A VERY DANGEROUS SITUATION FOR ME AND OTHER DRIVERS AS VISIBILITY WAS POOR DURING THE DOWNPOUR. I HAVE RESEARCHED THIS ON SEVERAL LEXUS/TOYOTA SITES AND THE WIRING OF LCD/TOUCHSCREEN DIGITIZER APPEARS TO BE A COMMON DEFECT AND FAILS REGULARLY. I AM SURPRISED THAT SUCH A LIFE - SAFETY FEATURE WOULD BE DEPENDANT ON A FAILURE PRONE SYSTEM.
Unknown or Other
Filed May 15, 2018FL
TAKATA RECALL , STICKY DASH BOARD AND DOOR PANELS THE STICKY DASHBOARD IS CAUSING LOTS OF GLARE THAT IS A SAFETY CONCERN AND FUMES
Unknown or Other
Filed Apr 11, 2018FL
I OWN A 2007 LEXUS IS 250, I TOOK IT TO THE SHOP EARLY LAST YEAR FOR SOME REPAIRS AND I INQUIRED ABOUT THE CRACKED AND/OR STICKY/MELTING DASHBOARD AND FRONT AND REAR INTERIOR DOOR PANEL , WAS SUPPOSE TO BE ADDED TO THE LIST FOR REPAIRS, WHICH IS A SAFET HAZARD BECAUSE THE MELTING OF THE DASHBOARD CREATE A GLARE WHICH MAKE IT DIFFICULT TO SEE. SPOKE WITH DEALERSHIP TO SEE IF I WAS ADDED TO THE LIST. I HAVE EVEN SPOKE WITH THE LEXUS CORP. I RECEIVED AN INITIAL LETTER PERTAINING TO THE PROBLEM WHICH STATED THAT ANOTHER NOTIFICATION LETTER WOULD BE SENT OUT ONCE SUFFICIENT PARTS HAVE BEEN PREPARED AND OBTAINED FOR REPLACEMENT DUE TO THIS COSMETIC CONDITION. NEVER DID GET THE SECOND LETTER AND NOW I'M BEING TOLD THAT ALL REPAIRS HABE BEEN COMPLETED, MEAN WHILE I'M RIDING IN A LEXUS THAT IF I TOUCHED THE DOOR IT DISSOLVES.
Unknown or Other
Filed Jan 19, 2018CA
HI I HAVE A 07 IS250 SEDAN THE FRONT DASH GET REALLY STICKY DURING THE SUMMER WHEN YOU PARK YOUR CAR OUT SIDE IN THE SUN. DURING THE WINTER OR RAINING SEASON ITS DRY AND PEELS. MY PROBLEM IS WHEN HOT THE DASHBOARD GET STICKY LIKE GLUE
Structure › Body
Filed Jan 7, 201865,000 milesAL
I AM WAITING ON THE FRONT AND REAR INTERIOR DOOR PANELS RECALLS FOR CRACKED AND MELTED AS RESULT OF HEAT OR HUMIDITY.
Structure › Body
Filed Dec 13, 2017HI
MELTED INTERIOR, STICKY AND EASILY BREAKABLE DASHBOARD DUE TO HEAT AND HUMIDITY, CRACKED INTERIOR
Steering
Filed Nov 27, 2017140,000 milesCA
THE STEERING SYSTEM LOCK AND I CANNOT STEER THE CAR. IT SAYS P/S ON THE DASH PANEL. I HAVE SEARCHED THE INTERNET AND OTHER CONSUMERS ARE HAVING THE SAME ISSUES, THIS IS VERY DANGEROUS AND SCARY. I WAS BACKING OUT OF A PARKING SPACE AND THE STEERING LOST POWER AND LOCKED 11I COULD NOT DRIVE MY CAR.
Unknown or Other
Filed Nov 20, 2017150,000 milesNC
MY VEHICLE IS ONE OF THE MODELS AFFECTED BY THE STICKY 'MELTING' DASHBOARD ISSUE MADE KNOWN TO THE PUBLIC A FEW YEARS AGO. WHEN DRIVING DURING THE DAY, SUNLIGHT CREATES A BLINDING REFLECTION ONTO THE WINDSHIELD'MAKING IT IMPOSSIBLE TO SEE WHAT'S IN FRONT OF YOU. THIS PROBLEM ALMOST RESULTED IN AN AUTO ACCIDENT FOR ME TWO WEEKS AGO WHILE DRIVING THROUGH AN INTERSECTION.
Air Bags
Filed Oct 31, 2017HI
AIR BAG WARNING LIGHT TURNED ON WHILE WE WERE DRIVING NORMALLY. THE DEALERSHIP QUOTED US THE FIX WILL BE $3400. SERVICE BULLETIN FOR THIS PROBLEM IS L-SB-0167-08, AND WITH THIS, AIR BAG ON DRIVER SIDE KNEE WILL NOT DEPLOY. ALTHOUGH THIS IS ONLY A SERVICE BULLETIN, IT SEEMS TO ME AS THIS IS A SAFETY ISSUE, THEREFORE, NEEDS TO BE RECALLED. THE CHARGE OF $3400, WHICH BASICALLY IS 10% OF INITIAL COST OF THE CAR, IS UNREASONABLE, ESPECIALLY GIVEN THE FREQUENT OCCURRENCE REPORTED BY OTHER OWNERS OF THIS VEHICLE AND HOW THE PROBLEM IS AT THE HARNESS, WHERE CONSUMERS HAVE NO ACCESS TO ON DAILY BASIS. IT WAS REPORTED ONLINE THAT THE HARNESS CABLE IS DESIGNED TO SHORT CAUSING THE HARNESS TO STRETCH, WHICH DAMAGE THE HARNESS OVER TIME. MY CAR HAS NOT BEEN IN A MAJOR CAR ACCIDENT TO CAUSE ANY ALTERNATIONS AND REPAIRS TO THIS PART OF THE VEHICLE.
Air BagsCrash1 injured
Filed Oct 28, 2017220 milesNV
TAKATA RECALL AIRBAG DID NOT INFLATE WHEN HITTING A BRICK WALL HEAD ON. MY CAR WAS IN MOTION AND WAS HIT ON THE REAR PASSENGER SIDE OF THE VEHICLE AND FISH TAILED HEAD ON INTO WALL AND I SUSTAINED INJURIES.
Engine
Filed Sep 11, 2017AL
CAMSHAFT GEAR GONE BAD AT ONLY 85,000 AND LEXUS IS AWARE OF AND DOES NOTHING TO DO A RECALL. THIS IS A 3000,00 FIX.
Unknown or Other
Filed Sep 9, 2017MD
LEXUS IS 250 DASHBOARD IS MELTING. VERY STICKY SUBSTANCE, BRIGHT SUN AND HEADLIGHTS CAUSE DANGEROUS GLARE ON WINDSHIELD. COMPROMISES THE EFFECTIVENESS OF THE AIRBAGS IN THE CASE THAT THEY WOULD NEED TO DEPLOY. LEXUS REFUSES TO FIX THE ISSUE AS WELL AS TOYOTA. THE MELTING DASH ALSO EMITS A ODOR WHEN IN THE DIRECT SUNLIGHT AND ACTIVELY MELTING, THAT GIVES A HEADACHE. THE "SAFENESS" OF MY VEHICLE IS NOW EXTREMELY COMPROMISED AS WELL AS THE VALUE.
Visibility/Wiper
Filed Sep 7, 2017110,000 milesTX
DASH HAS STARTED TO GET STICKEY AND SHINEY WHICH REFLECTS OFF THE WINDSHIELD MAKING IT IMPOSSIBLE TO SEE THE ROAD IN FRONT OF THE AUTOMOBILE , THIS IS ESPECIALLY DANGERIOUS IN SUNLIGHT OR BRIGHT STREETLIGHT THIS CONDITION HAS PROGRESSIVELY WORSE OVER TIME!
Unknown or Other
Filed Aug 15, 2017149,963 milesCA
ON JULY 6TH 2017 AT ABOUT 4:15 PM I WAS HEADING TO WORK. AFTER ABOUT 500 FEET. BEFORE ENTERING A THREE WAY INTERSECTION, I RELEASED THE GAS PEDAL TO STOP ACCELERATING AND CRUISE TO PREPARE TO BRAKE IN ORDER TO MAKE THE LEFT TURN. BUT SUDDENLY THE GAS PEDAL ACCELERATED BY ITSELF AND CAUSED MY CAR TO KEEP ACCELERATING STRAIGHT TOWARDS THE SIDE WALK INTERSECTING WITH MY DIRECTION. I TURNED MY WHEEL LEFT AND BRAKED HARD EVEN ACTIVATING THE ANTI BRAKING SYSTEM. I ALSO HAD TO USE THE EMERGENCY BRAKE TO ASSIST IN STOPPING THE CAR. IT TOOK ABOUT 150 FEET AFTER THE LEFT TURN BEFORE I FULLY STOPPED. EVEN AFTER STOPPING I WAS WAS NOT ABLE TO TURN OFF THE ENGINE IMMEDIATELY. I KEPT PRESSING ON THE PUSH START BUTTON FOR A FEW MINUTES BEFORE THE ENGINE FINALLY TURNED OFF. THE INCIDENT REMINDED ME ABOUT THE GAS PEDAL LOCK UP SITUATION YEARS AGO WITH TOYOTA. AFTER CALMING DOWN FROM THE FEAR AND SHAKING I TRIED TO TURN ON THE ENGINE TO SEE IF IT WOULD OPERATE NORMALLY. AFTER VERIFYING THAT EVERYTHING WAS BACK TO NORMALLY. I CAUTIOUSLY AND CAREFULLY DROVE IT BACK TO MY HOUSE. I DID NOT USE THE CAR FOR A WEEK AND THEN HAD IT TOWED TO LEXUS DEALERSHIP FOR INSPECTION. THE INSPECTION TOOK ONE WEEK. THEY SAID THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR. THEY ALSO TEST DROVE THE CAR FOR LESS THAN 10 MILES. I WAS NOT SATISFIED WITH THE ANSWER SO I CONTACTED LEXUS HEADQUARTERS AGAIN TO REQUEST A THIRD PARTY INSPECTION. THEY REFUSED BECAUSE THE CAR WAS NOT INVOLVED IN AN ACCIDENT WITH ANOTHER
Air Bags
Filed Aug 7, 2017FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LEXUS OF TAMPA BAY LOCATED AT 5852 N DALE MABRY HWY, TAMPA, FL 33614; (813) 365-7152) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Unknown or Other
Filed Jul 31, 2017140,000 milesCA
STICKY DASH AND DOOR PANELS. GLARE FROM THE DASH IS DANGEROUS.
Air Bags
Filed Jun 5, 2017WA
2007 LEXUS 250. CONSUMER WRITES IN REGARDS TO VEHICLE VIN# NOT LISTED FOR AIRBAG RECALL 16V-340 REPAIRS. CONSUMER HAS ANOTHER VEHICLE COMPLAINT IN ARTEMIS. *SMD UPDATED 06/05/2017*JS
Engine
Filed Jun 2, 201730,000 milesMN
LEXUS IS250 CRANK LOUD NOISE SOUNDS LIKE THE CAR IS GOING TO EXPLODE. LEXUS IS AWARE OF A CAMSHAFT GEAR PROBLEM AND HAS RECALLED SAME OR SIMILAR PARTS IN OTHER LEXUS MODEL VEHICLES DUE TO SAFETY ISSUES. THEY ALSO HAVE AN UPDATED PART AVAILABLE TO REMEDY THIS PROBLEM BUT REFUSE A RECALL IN THIS MODEL
Unknown or Other
Filed Apr 28, 2017127,122 milesFL
IT'S SLIMY AND STICKY AND SO WHEN YOU'RE DRIVING IN THE SUN ON THE HIGHWAY OR CITY STREETS, IT CREATES A GLARE ON YOUR DASHBOARD MAKING IT UNSAFE. THE STICKINESS ON THE DOOR PANELS GETS CAUGHT UP IN MY NAILS.
Electronic Stability Control (esc)
Filed Apr 6, 2017170,800 milesKS
TL* THE CONTACT OWNS A 2007 LEXUS IS 250. WHILE DRIVING APPROXIMATELY 35 MPH, THE ESC WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO START THE VEHICLE. IN ADDITION, WHILE APPROACHING A TRAFFIC LIGHT, THE VEHICLE STALLED AGAIN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VSC CODE WAS RESET; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,800.
Air Bags
Filed Mar 27, 2017WA
TAMARA RECALL I'M TRYING TO SCHEDULE AN APPOINTMENT TO GET THE AIRBAG INFLATOR. I GUESS THERE WAS A DEADLINE OF MARCH 25 2017. I DO NOT AGREE WITH THAT.
Air Bags
Filed Mar 8, 2017HI
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Air Bags
Filed Feb 14, 2017GA
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Jan 20, 2017CA
TAKATA RECALL: THIS RECALL IS MORE THAN 6 MONTHS OLD. LEXUS SUGGESTS NOT TO OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT. I HAVE EFFECTIVELY LOST OPERATION OF HALF OF MY VEHICLE.
Air Bags
Filed Jan 18, 2017GA
TL* TAKATA RECALL THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT YET AVAILABLE. THE VIN WAS NOT AVAILABLE. UPDATED 04/05/17*LJ UPDATED 8/10/2017*JS
Air Bags
Filed Jan 13, 201742,000 milesNC
TAKATA RECALL
Air Bags
Filed Jan 12, 2017CO
TAKATA RECALL I AM GETTING VERY CONCERNED ABOUT THE REPLACEMENT DATE FOR THIS RECALL. I FEEL LIKE WE HAVE BEEN PATIENT, BUT IT HAS BEEN WELL OVER A YEAR. I SPOKE WITH OUR LOCAL DEALERSHIP TODAY. I HAD TO TELL THEM THAT MY LETTER STATED THAT WE ARE IN ZONE B. APPARENTLY, ZONE B IS CURRENTLY BEING REPAIRED. HOWEVER, THEY HAD NO IDEA WHEN I MIGHT RECEIVE THE LETTER THAT THE REPAIR WAS AVAILABLE IN OUR AREA. I REALIZE THIS WAS A VERY LARGE RECALL, BUT I AM VERY CONCERNED ABOUT THE SAFETY OF MY FAMILY. THE DEALERSHIP STATED THAT 'HUMID' AREAS WERE BEING REPLACED FIRST BECAUSE THEY WERE HAVING MOST OF THE ISSUES WITH INJURIES ... I HAVE NOT SEEN ANYTHING THAT STATED THAT HUMIDITY HAD ANYTHING TO DO WITH THE HORRIBLE THINGS THAT ARE HAPPENING WITH THE AIRBAG DEPLOYMENT. THANKFULLY WE HAVE HAD NO ACCIDENTS AT THIS TIME. BUT, I WOULD REALLY LIKE TO KNOW AT LEAST A TIMEFRAME FOR REPLACEMENT .... AND KNOW THAT IT WAS BEING DONE IN THE VERY NEAR FUTURE.
Air Bags
Filed Jan 5, 2017TX
VEHICLE'S PASSENGER AIRBAG HAS STILL NOT BEEN FIXED. LEXUS DEALER IS TELLING ME THEY CAN'T ORDER THE REPLACEMENT AIRBAG AND HAVE NO REMEDY FOR THE PROBLEM. I WAS NOTIFIED OVER A YEAR AGO ABOUT THIS RECALL. MY VEHICLE WAS PURCHASED IN ALABAMA AND IS CONSIDERED A ZONE A VEHICLE. I CURRENTLY LIVE IN TEXAS WHICH IS ALSO ZONE A.
Air Bags
Filed Dec 28, 2016WA
TAKATA RECALL NEED TO KNKW WHEN WE CAN REMEDY THE PROBLEM WITH THE AIRBAG PROPELLANT (G2H)
Complaints 1-50 of 213, newest first, reproduced as filed.
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 17, 2019. Source: NHTSA Office of Defects Investigation.