Page 4 of 5 · complaints 151–200 of 213

2007 Lexus IS 250 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Electrical System
Filed Nov 21, 201338,000 milesMD

8.ABOUT 90 MINUTES AFTER PARKING THE CAR, DAVE WENT TO START LEXUS IS250 TO GO TO A RESTAURANT TO MEET FAMILY. THE CAR WOULD NOT START. SO HE TOOK A CAB. THE NEXT MORNING (SATURDAY JULY 31, 2010) HE JUMP STARTED THE LEXUS IS250 AND DROVE IT TO , A TOYOTA DEALERSHIP WHICH WAS THE NEAREST REPAIR FACILITY LISTED IN THE LEXUS IS250'S NAVIGATION SYSTEM AS A REPAIR FACILITY SYSTEM. THE DEALER ADVISED THAT IT COULD NOT BE ABLE BE REIMBURSED FOR WARRANTEE SERVICE BUT TESTED AND ADVISED THAT THE BATTERY WAS BAD. DAVE BOUGHT A NEW BATTERY FROM THEM. THE NEAREST LEXUS DEALER WAS IN SYRACUSE, 90 MILES AWAY AND WAS CLOSED. 9.THE LEXUS IS250 THEN STARTED FINE. DAVE DROVE TO THE BIRTHDAY LUNCH AFTER WHICH THE LEXUS IS250 AGAIN COULD NOT BE STARTED WITHOUT BEING JUMPED STARTED. DAVE THEN RETURNED TO THE MOTEL TO CHANGE INTO HIKING CLOTHS. THE LEXUS IS250 AGAIN WOULD NOT START. DAVE CUT HIS STAY SHORT AND LOADED THE LEXUS IS250 UP BECAUSE HE DID NOT WANT TO BE STUCK IN SUMMER SUNDAY TRAFFIC WITH ROAD CONSTRUCTION DELAYS WHILE THE LEXUS IS250 WAS ERRATIC. DAVES PLAN HAD ORIGINALLY BEEN TO DRIVE FROM ITHACA TO OCEAN CITY, MARYLAND TO SPEND TIME WITH HIS CHILDREN AND GRANDCHILDREN. DAVE DECIDED IT WOULD BE BETTER TO GO DIRECTLY HOME AND TAKE HIS ALWAYS RELIABLE SUBARU TO THE OCEAN. 10.IT WAS A DARK SATURDAY NIGHT WHEN DAVE HAD CROSSED THE NEW YORK ' PENNSYLVANIA STATE LINE AND WAS GOING THROUGH A MOUNTAIN PASS WHEN THE LEXUS IS250 BECAME VERY SCARY. ALL OF THE LIGHTS AND ALL APPARENT ELECTRIC PO

Steering
Filed May 31, 201396,500 milesTX

I HAVE AN 07 IS250. THE STEERING MAKES A SCRAPING NOISE, VERY LOUD WHILE IN PARK AND TURNING WHEEL IN EITHER DIRECTION. SOUNDS SIMILAR TO MY WIFE'S SONOGRAM SESSION AT DOCTORS OFFICE. STEERING IS A LITTLE STIFFER AND SLIGHTLY LOCKS IN PLACE WHILE DRIVING. I TOOK TO A LEXUS DEALERSHIP AND WAS TOLD THAT IT NEEDED A NEW ELECTRONIC STEERING COLUMN ASSEMBLY. $2500! REALLY? IS THIS CONNECTED TO THE STEERING RECALL BACK IN 2009? HELP *TR

Equipment › Appliance › Air Conditioner
Filed May 9, 201377,500 milesTX

TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE INTERIOR OF THE VEHICLE BECAME FILLED WITH WATER, COVERING THE PASSENGER AND DRIVER'S SIDE FRONT AND REAR FLOORBOARDS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DETERMINED THAT THE GROMMET FROM THE AIR CONDITIONING HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE.THE FAILURE MILEAGE WAS 77,500.

Visibility/Wiper
Filed Apr 16, 2013FL

I LEASED MY LEXUS IS250 BACK IN 2007 AND HAVE SINCE THEN BEEN THE ONLY OWNER. SINCE THEN THE DASH BOARD OF MY CAR HAS BEEN MELTING AND NOW CAUSES A HORRIBLE GLARE/REFLECTION ON MY WINDSHIELD CREATING POOR VISIBILITY WHEN DRIVING ON SUNNY DAYS WHICH IS MOST DAYS HER IN SOUTH FLORIDA. ALSO THE INSIDE DOOR PANEL MATERIAL HAS BECOME VERY SOFT TO TOUCH AND SEEMS TO BE MELTING ALSO. AFTER DISCUSSING THIS WITH LEXUS THEY OFFERED ME TO GO 50/50 ON THE REPAIRS TO HAVE THESE PROBLEMS CORRECTED WHICH MEANS HUNDREDS OF DOLLARS OUT OF MY POCKET FOR A REPAIR THAT IS DUE TO POOR MATERIALS. MY MAIN CONCERN HOWEVER IS THEM DOING SOMETHING ABOUT THE DASHBOARD BECAUSE HAVE A BLIND SPOT ON A WINDSHIELD IS A VERY UNSAFE CONDITION FOR ANY DRIVER. *TR

Steering
Filed Mar 30, 201376,500 milesMN

DRIVING ON THE HIGHWAY ALL OF A SUDDEN THE POWER STEERING SHUTS OFF. THE STEERING GETS VERY STIFF AND BARELY MANAGE TO GET SAFELY TO SIDE OF THE ROAD. (A DRIVER WITH LESS ARM STRENGTH WOULD MOST LIKELY CAUSE ACCIDENT DUE TO STIFFNESS OF STEERING) WHEN PULLED TO SIDE OF THE ROAD AND VEHICLE IS TURNED OFF THEN TURNED ON AGAIN. THE STEERING WORKS PROPERLY AGAIN. WHILE IT DOES THIS THE "P/S" LIGHT ON DASH COMES ON. ALSO THE VEHICLES HID LIGHTS GO OUT WHILE DRIVING. WHEN TURNED OFF AND ON AGAIN. THEY CONTINUE TO WORK. *TR

Engine
Filed Dec 29, 201260,000 milesVA

UPON STARTING THE CAR THE CAR SHOOK AND GOT A VSC AND ENGINE CHECK LIGHT. CALLED THE DEALER RIGHT AWAY AND THEY SAID THEY WOULD HAVE TO CHARGE 100 TO SEE WHAT HAPPENED. COME TO FIND. OUT AFTER THE FACT THERE WAS A VOLUNTARY NOTICE PUT OUT BY LEXUS ON THIS ISSUE WHICH THEY HAVE EXTENDED WARRANTIES FOR. THIS HAS ALREADY HAPPENED TWICE TO ME WHILE DRIVING AND BOTH TIMES LEXUS WILL NOT FIX IT UNDER WARRANTY CLAIMING IT DOES NOT HAPPEN WHEN THEY TAKE IT IN. THEY WILL NOT FIX THE PROBLEM UNLESS IT OCCURS WHILE THEIR TESTING EVEN THOUGH THE NOTIFICATION INDICATING THE ISSUE IS COMING UP. THEY HAVE ALSO CLAIMED IT IS SAFE TO DRIVE ALTHOUGH IT DOES NOT SEEM SAFE TO HAVE A CAR RANDOMLY STALL AT ANY POINT OF TIME. MY RESEARCH HAS SHOWN THAT THIS IS A COMMON PROBLEM FOR CONSUMERS WITH THIS CAR. IT IS ALSO UNDERSTOOD THAT THE FIX WOULD REQUIRE A CONSIDERABLE AMOUNT OF TIME TO FIX BY LEXUS ( THEY WOULD NEED TO KEEP THE CAR FOR A MONTH). THE COST ASSOCIATED WITH THIS IS LIKELY WHY THEY ARE HESITANT TO FIX. *TR

Tires
Filed Oct 24, 2012150,000 milesSC

TL* THE CONTACT OWNS A 2007 LEXUS IS 250 EQUIPPED WITH MICHELIN SPORT TIRES, SIZE 225/40/ZR18. THE CONTACT STATED THAT THE TREAD OF THE TIRES SEPARATED, CAUSING THE REAR DRIVER SIDE TIRE TO BLOW WHILE DRIVING APPROXIMATELY 30 MPH. THE TIRES WERE NOT INSPECTED FOR THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE DOT, SERIAL NUMBER AND VIN WERE NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE OF THE TIRES WAS 150,000. THE VEHICLE FAILURE MILEAGE WAS 150,000.

Exterior Lighting
Filed Aug 26, 2012CA

MY 2007 LEXUS IS250 AWD HAS STARTED HAVING COMPLETE HEADLIGHT FAILURES THAT CAN BE SIMPLY CORRECTED BY TURNING THE LIGHTS OFF AND BACK ON. THESE FAILURES CAN HAPPEN ANYTIME WHILE DRIVING OR AT REST. *TR

Exterior Lighting
Filed Aug 16, 2012100,000 milesTX

TL* THE CONTACT OWNS A 2007 LEXUS IS250. THE CONTACT STATED THAT WHILE DRIVING 60 MPH THE HEADLIGHTS TURNED OFF INDEPENDENTLY WITHOUT ANY WARNINGS. THE CONTACT MENTIONED HE HAD TO PARK AND RESTART THE VEHICLE TO GET THE LIGHTS TO TURN ON. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS AWAITING DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGES WAS 103,000.

Exterior Lighting
Filed Jul 17, 2012IL

WHILE DRIVING THE HEADLIGHTS ON MY 2007 IS250 WILL JUST GO OFF. MOST OF THE TIME IT IS THE LEFT ONE, OCCASIONALLY THE RIGHT ONE WILL GO OUT. I HAVE TO TURN THE LIGHTS OFF AND RIGHT BACK ON, THEN THEY WILL STAY ON. THIS HAS BEEN HAPPENING INTERMITTENTLY FOR A COUPLE OF YEARS. IT HAPPENS MORE FREQUENTLY NOW, SEVERAL TIMES EACH WEEK. THE DEALER SAYS THAT THE BULB IS GOING OUT AND NEEDS TO BE REPLACED,GOING OUT FOR A COUPLE OF YEARS? REALLY. I WOULD HAVE BELIEVED THAT IF I HAD NOT SEEN SO MANY COMPLAINTS REGARDING THE SAME THING. I WAS TOLD BY THE DEALER THE BULBS WOULD BE REPLACED UNDER THE WARRANTY BUT NOT THE EXTENDED WARRANTY. I HAVE AROUND 45,000 OR 46,000 MILES. *TR

Structure › Body
Filed Mar 26, 201243,333 milesTX

THE CAR MAKES A LOT OF CREAKING NOISES AND HAS BEEN TRIED TO BE FIXED SEVERAL TIMES AND NEVER GETS THE PROBLEM SOLVED. NOW CAR CREAKS AND RATTLES AT 10 MPH. SOUND COMING FROM THE A-PILLAR AND WARRANTY DOES NOT COVER. *TR

Engine and Engine Cooling
Filed Mar 26, 201240,000 milesAR

AT APPROXIMATELY 40,000 MI. MY 2007 LEXUS IS 250 DEVELOPED A PROBLEM OF STALLING, SHAKING, MISFIRING AND THE VSC LIGHT, TRACTION SKID LIGHT AND CHECK ENGINE LIGHTS ALL COME ON. THE DEALERSHIP INITIALLY TRIED TO TELL ME THAT THE GAS CAP WAS NOT ON TIGHT (NOT TRUE) AND THEN THEY TRIED TO TELL ME THAT JUST TURNING THE LIGHTS OFF WOULD FIX THE PROBLEM (ALSO NOT TRUE). AFTER I INSISTED THAT THE PROBLEM WAS SERIOUS AND DANGEROUS, THE TECHNICIAN DROVE THE CAR HOME AND HAD THE SAME PROBLEM THAT I HAD BEEN EXPERIENCING. FINALLY, THE DEALERSHIP DECIDED THAT CARBON HAD BUILT UP ON THE VALVES AND THAT WAS CAUSING THE ENGINE TO MISFIRE AND ALL THE LIGHTS TO COME ON. THE DEALERSHIP SENT THE VALVES TO A SHOP AND HAD THEM CLEANED AND GROUND DOWN. THE SERVICE MANAGER TOLD ME THAT THERE WAS A DESIGN FLAW AND THIS IS WHAT LEXUS TOLD THEM TO DO TO FIX IT. NOW, HERE I AM AT 81,000 MILES AND THE SAME THING HAPPENED AGAIN YESTERDAY WITH THE CAR SHAKING, STALLING, MISFIRING AND THE VSC LIGHT, TRACTION SKID LIGHT AND CHECK ENGINE LIGHTS COMING ON. IT HAS BEEN ANOTHER 40,000 MILES AND THE CARBON HAS BUILT UP AGAIN. I HAVE READ ON THE INTERNET THAT MANY OTHER PEOPLE HAVE HAD THE SAME PROBLEM. *TR

Visibility
Filed Nov 16, 201151,000 milesSC

TL* THE CONTACT OWNS A 2007 LEXUS IS250. THE CONTACT STATED THAT THE PASSENGER SIDE HEADLIGHT WOULD FLICKER ON AND OFF BEFORE FINALLY FAILING ALTOGETHER. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE BULB. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 51,000 AND THE CURRENT MILEAGE WAS 54,000. THE VIN WAS NOT AVAILABLE.

Exterior Lighting
Filed Sep 6, 201194,560 milesCA

WHILE DRIVING MY VEHICLE MY LIGHTS WILL JUST TURN OFF. SOMETIMES JUST THE LEFT, SOMETIMES JUST THE RIGHT AND SOMETIMES BOTH AT THE SAME TIME. WHEN I TURN THE LIGHT SWITCH OFF AND THEN BACK ON THEY COME BACK ON AND STAY ON. I'VE SEEN NUMEROUS COMPLAINTS. CHANGING THE LIGHTBULBS DOES NOT WORK. *TR

Electrical System
Filed Jun 8, 201149,900 milesCA

2007 LEXUS IS250 HEADLAMPS SPORADIC INTERMITTENT FAILURE TO STAY ON AND IT CAN ONLY BE REACTIVATED BY TURNING THE INSIDE CABIN HEADLAMP SWITCH ON/OFF TO KEEP IT TO STAY ON FOR AN UNPREDICTABLE SEVERAL MINUTES OF USE. I'VE REPLACED THE XENON BULBS SEVERAL TIMES ALREADY BUT THE FAILURE PERSISTS TO HAPPEN. *TR

Back Over Prevention › Warnings › External/Pedestrian Alert
Filed Jun 3, 201149,000 milesCA

BACK UP CAMERA MALFUNCTION SOMETIMES PUT IN REVERSE. THE SCREEN GOES BLANK WITH SOME COLOR LINES GOING ALL OVER THE SCREEN. *TR

Exterior Lighting
Filed May 31, 201130,000 milesTX

MY HEADLIGHTS ON MY 2007 LEXUS IS250 TURN OFF WHILE DRIVING. MY CAR HAS DONE THIS FOR THE PAST 2 YEARS, ANYWHERE FROM ONCE A NIGHT TO 3-5 TIMES IN ONE TRIP. THEY WILL COME BACK ON IF YOU TURN THE LIGHT SWITCH OFF THEN BACK ON. I BROUGHT MY CAR INTO THE DEALERSHIP AND THEY TOLD ME THAT MY BULBS WERE OUT (2 YEARS AGO) AND THEY REPLACED BOTH BULBS FOR ABOUT $650.00. THE LIGHTS CONTINUED TO TURN OFF. I BROUGHT MY CAR AND WAS TOLD THERE WAS NOTHING THEY COULD DO. *TR

Electrical System
Filed May 10, 201191,350 milesCA

REPEATEDLY, WHILE DRIVING AT NIGHT, MY HEADLIGHTS WILL UNEXPECTEDLY TURN OFF. I HAVE TO THEN TURN THE HEADLIGHT SWITCH COMPLETELY OFF AND ON AGAIN TO GET THE HEADLIGHTS TO TURN BACK ON. *TR

Engine and Engine Cooling
Filed May 4, 2011AL

COMPARTMENT OF WHERE THE CABIN AIR FILTER IS FOR THE 2007 LEXUS IS 250, A BOLT IS RUSTING AND THE DEALERSHIP ACKNOWLEDGES THE FACT BUT FAILS TO FIX THE ISSUE. THEY CLAIM THAT THIS IS COMMON FOR THE BOLT TO RUST. *TR

Fuel System, Gasoline
Filed Apr 1, 2011TN

ISSUES WITH LEXUS IS250 SERVICE RECALL REAGARDING INSUFFICIENT TIGHTENING OF THE FUEL PRESSURE SENSOR, AFTER SERVICE NOTICED FAINT SMELL OF GAS INSIDE AIR CABIN ON DIFFERENT OCCASIONS. *TR

Vehicle Speed Control
Filed Mar 9, 201136,000 milesMA

ON 3/5/11 AT APPROXIMATELY 8:30 AM, I WAS IN A PARKING LOT TRAVELING AT ABOUT 5 MPH IN DRIVE WITH MY RIGHT FOOT LIGHTLY APPLYING THE BRAKE WHEN THE BRAKES SEEMED NOT TO HOLD AS THEY SHOULD AND THE ENGINE SUDDENLY INCREASED TO 4500 - 5500 RPM. I APPLIED INCREASED FORCE TO THE BRAKE PEDAL, PLACED THE GEAR SHIFT INTO PARK, AND NOTED THE RPMS CLIMBING ABOVE 5500. I THEN PRESSED THE START/STOP BUTTON AND THE ENGINE STOPPED. THIS EPISODE OCCURRED ON DRY, SMOOTH ASPHALT ON A CLEAR, COLD (30 DEGREE) DAY. THE ENGINE WAS AT NORMAL OPERATING TEMPERATURE, INITIALLY RUNNING AT NEAR IDLE (IN THE PARKING LOT), WITH THE GEAR SHIFT IN DRIVE, CRUISE CONTROL OFF, RADIO, CD, A/C, DEFROSTER WERE ALL OFF. HEAT AND FAN WERE ON WITH INTERIOR TEMP SET AT 74 DEGREES. THIS EPISODE HAS NOT REPEATED AS OF THE FILING OF THIS REPORT (4 DAYS POST-EVENT). NOTE: I WAS WEARING "SNEAKERS", NOT ANY TYPE OF OVERSIZED WINTER BOOTS. THE CAR MATS HAD BEEN PREVIOUSLY REPLACED BY THE DEALER AS A RESULT OF AN EARLIER RECALL; NO ADDITIONAL MATS WERE IN PLACE. ALL REQUIRED MAINTENANCE, UP TO AND INCLUDING 36,000 MILES, HAS BEEN PERFORMED BY THE DEALER.

Electrical System
Filed Feb 23, 201147,000 milesCA

HEADLIGHTS COMPLETELY SHUT OFF WHILE DRIVING MY 2007 LEXUS IS250. THIS HAS HAPPENED A TOTAL OF 4 TIMES SINCE I PURCHASED THE CAR 5 MONTHS AGO. I HAD TO SWITCH HEADLIGHTS OFF AND BACK ON AGAIN IN ORDER FOR THEM TO WORK. *TR

Seats
Filed Nov 27, 201017,700 milesCA

DRIVER'S SEAT FELL TO BOTTOM MOST POSITION (VERTICALLY) WITH A LOUD POP. THE CAR WAS WAITING AT A STOP LIGHT. THE SAME THING HAPPENED 3 MONTHS LATER WHILE DRIVING DOWN THE HIGHWAY.

Air Bags › FrontalCrash
Filed Nov 14, 201047,000 milesCA

I WAS IN A CAR ACCIDENT A 4-CAR PILE UP. I WAS FIRST REAR ENDED BY A CHEVY TAHOE. HE SHOVED ME INTO THE CAR IN FRONT OF ME AND THEN THEY HIT THE CAR IN FRONT OF THEM. MY ENTIRE FRONT WAS SEVERELY DAMAGED TO THE POINT MY CAR IS TOTALED. THE BACK END OF MY CAR WAS SEVERELY DAMAGED AS WELL. THE AIRBAGS DID NOT DEPLOY. I WAS IN A 2007 LEXUS IS250. *TR

Tires
Filed Nov 2, 201039,000 milesVA

2007 IS LEXUS LESS THEN 40,000 MI CAR PURCHASED BRAND NEW, TIRES KEEP GOING BAD ON THEM PURCHASED THE CAR BRAND NEW.2009 WAS TOLD BY LEXUS CAR NEEDED A NEW SET OF TIRES BECAUSE TREAD WAS RUNNING LOW, WITH NO REASON AS TO WHY IT HAPPENED.GOT THE NEW SET OF TIRES.SUMMER 2010 DRIVING ON HWY TIRES CAME OFF CAR (FRONT PASS TIRE) HAD TO REPLACE TIRE, LEXUS SAID PROBABLY LOST AIR AND CAME OFF, ABOUT 3-4 MONTHS LATER, SAME THING HAPPENED AGAIN. LEXUS SAID NEEDED NEW TIRE AGAIN AND THAT WAS IT. PURCHASED THE NEW TIRE AGAIN, NOW THE REAR RIGHT TIRE IS DOING THE SAME. SOMETHINGS NOT RIGHT WITH THESE TIRES KEEP TAKING TO LEXUS THEY ARE NOT DOING A THROUGH SEARCH TO CHECK THE PROBLEM OUT. WENT TO GOODYEAR SINCE THAT'S WHO MADE THE TIRES, THEY SAID IT NEEDS NEW SEALING AND IF LEXUS WOULD HAVE LOOKED THEY WOULD HAVE KNOWN THAT. THIS IS VERY SCARY TO DRIVE THIS CAR AT THIS TIME WITH THIS ISSUE STEADY HAPPENING. LEXUS OUTTA BE ASHAMED OF THEMSELVES. I HATE THIS LEMON I HAVE BECAUSE I KEEP MONEY INTO IT AND IT KEEPS HAVING ISSUES. *TR

Vehicle Speed Control › Accelerator Pedal
Filed Sep 8, 201046,523 milesCA

TL*THE CONTACT OWNS A 2007 LEXUS IS250. THE CONTACT STATED THAT THE ACCELERATOR PEDAL RECALL (09V388000) WAS PERFORMED. THE CONTACT STATED THAT WHEN DRIVING, IF HIS FOOT WAS LIGHTLY ON THE BRAKE PEDAL AND HE DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT ACCELERATE OR MOVE FORWARD. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP WHERE THE CONTACT WAS TOLD THAT THERE WAS NOTHING THEY COULD DO TO ASSIST. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 47,000. THE FAILURE MILEAGE WAS 46,523.

Engine and Engine Cooling › Engine
Filed Aug 24, 201045,000 milesNV

WE HAVE RETURNED 2007 LEXUS IS 250 4 TIMES TO DEALER FOR STALLING WHILE ON HIGHWAY. DANGEROUS SCENARIO. EACH TIME THE SERVICE CENTER STATED THE CAR WAS FIXED ONLY TO GET BACK ON HIGHWAY AND AGAIN IT STALLS. THE LAST TWO TIMES THE CAR WOULD NOT GO OVER 5 MPH WITHIN 24 HOURS OF WHEN CAR WAS RETURNED TO US. THE LAST THREE TRIPS TO LEXUS HAVE BEEN WITHIN THE LAST 2 WEEKS. I DON'T THINK LEXUS HAS A GRASP OF WHY THEIR CARS ARE STALLING. *TR

Vehicle Speed Control
Filed Aug 20, 201041,000 milesPR

I HAVE AN IS 250 LEXUS, 2007. I PURCHASED THE CAR ON OCTOBER OF 2006. SINCE MY PURCHASE, THE CAR JUMPED BACK AND FORWARDS WHEN THE AIR CONDITIONER WAS STARTED AND SOMETIMES IT SHAKE WHEN I STOPPED ON A RED LIGHT OR A STOP SIGNAL. I HAVE COMPLAINED ABOUT THIS ISSUE MANY TIMES BUT THE DEALER SAID THAT THE COMPUTER DO NOT DETECTS THE PROBLEM. LAST MONTH (JULY 22, 2010), I WAS DRIVING MY CAR ON THE HIGHWAY AND IT UNEXPECTEDLY DECELERATES AND BEGAN TO SHAKE. I WAS UNABLE TO DRIVE FASTER THAN CERTAIN MILES. ALSO, THE VSC LIGHT CAME ON. MY CAR HAS BEEN IN THE DEALER FOR A MONTH RIGHT NOW AND THEY DO NOT HAVE A FINAL AND CONCLUSIVE DIAGNOSIS OF WHAT CAUSED THE INCIDENT AND HOW TO FIX IT. FURTHER, I KNOW OTHER PERSONS WHO THIS PROBLEM WAS OCCURRED TWICE, SO I EXPECT IT TO OCCUR AGAIN. MOMENTARILY, THEY INDICATED THAT THE PROBLEM WAS CAUSED BECAUSE OF AN ACCUMULATION OF COAL IN THE VALVES BUT THEY ARE STILL MAKING TESTS TO THE CAR. THE PEOPLE FROM TOYOTA HAVE NOT BEEN AVAILABLE TO SPEAK WITH ME ALTHOUGH I HAVE REQUESTED SO, AND I HAVE MET IN MANY OCCASIONS WITH DEALER'S REPRESENTATIVES (THEY HAVE INDICATED THAT THEY DO NOT HAVE TO SPEAK WITH ME). I UNDERSTAND THAT THE FACT THAT THE VEHICLE UNEXPECTEDLY DECELERATES WHILE IN THE HIGHWAY IS A MAJOR SAFETY PROBLEM THAT SHOULD BE TAKEN CARE OF BY TOYOTA. I MAY HAVE CAUSED AN ACCIDENT BECAUSE OF THE UNEXPECTED SPEED PROBLEM. THIS CAR IS NOT SAFETY AND SOMETHING MUST BE DONE. MOREOVER, WHEN TOYOTA IS HIDING IT'S RESPONSIBILITY. *TR

Wheels
Filed Jul 17, 201035,000 milesTX

LEXUS IS250 WHEEL RIMS LEAK AIR AND COULD CAUSE A INJURY. *TR

Fuel System, Gasoline
Filed Jul 6, 201081,418 milesCA

TL*THE CONTACT OWNS A 2007 LEXUS IS250. WHILE DRIVING 65 MPH, THE VEHICLE STALLED. WHEN SHE RESTARTED THE ENGINE THE VEHICLE'S SPPED WOULD NOT EXCEED 5MPH. THE CONTACT WAS FORCED TO DRIVE ONTO THE EMERGENCY LANE. THE VEHICLE WAS TOWED TO A LEXUS DEALER WHO CONFIRMED THAT THE FUEL RAIL PRESSURE CENSOR FAILED . THE PART WAS REMOVED AND REPLACED WITH A NEW ONE UNDER WARRANTY. AFTER THE VEHICLE WAS REPAIRED, THE VEHICLE STALLED ONCE AGAIN. THE DEALER WAS CONTACTED ONCE AGAIN AND THEY STATED THAT IT WAS A MISFIRE. THERE WAS NO REPAIRS PERFORMED THE SECOND TIME. THE FAILURE MILEAGE WAS 81,418 AND THE CURRENT MILEAGE WAS 82,707.

Air Bags
Filed May 29, 201063,000 miles00

I BOUGHT MY CAR SINCE 2007 ON FEB, HAVE NO IDEA WHY THE PASSENGER SEAT BELT ALWAYS OFF WHEN MY GIRLFRIEND SITTING IN MY CAR. I DID BRING IT BACK TO LEXUS BUT THEY SAID NO PROBLEM......THE PAST 3 AND A HALF YEARS I DON'T FEEL COMFORTABLE TO LET MY FAMILY SITTING IN MY CAR CAUSE I DON'T KNOW WHAT GOING ON WITH THE PASSENGER SEAT BELT SIGN. *TR

Tires
Filed May 11, 201033,333 milesCA

THERE APPEARS TO BE A DESIGN DEFECT RELATIVE TO THE CLEARANCE OF THE FRONT TIRES WITH THE WHEEL WELLS. I WAS DRIVING ON THE FREEWAY AND SUDDENLY HEARD A LOUD THUMPING WHICH I ASSUMED WAS THE TIRES BECAUSE AS I SLOWED, THE NOISE SLOWED AND THEN STOPPED. I GOT TO MY DESTINATION ONLY A FEW MINUTES AWAY AND CHECKED THE TIRES TO FIND THAT THE FURTHEST INTERIOR 1 INCH OF TIRE TREAD OF MY RIGHT TIRE HAD BEEN RIPPED OFF AND EXPOSED A PORTION OF THE STEEL RADIAL. THE REMAINDER OF THE TREAD OF THE RIGHT TIRE WAS IN TACT, AND HAD ABOUT 1/4 INCH OF TREAD, INDICATING TO ME THAT THE TIRES WERE NOT WORN DOWN AT ALL. I HAD 33,000 MILES ON THE CAR, NEARLY ALL FREEWAY. I BELIEVE THAT THE TIRES MAKE CONTACT WITH THE INSIDE OF THE WHEEL WELLS WHEN YOU ATTEMPT TO TURN AS TIGHT AS POSSIBLE, AS IN MAKING A U-TURN. I BASE THIS ON MY RECALLING MAKING SHARP U-TURNS AND HEARING A RUBBING/GRINDING SOUND COMING FROM THE TIRES. I WENT TO THE LEXUS DEALERSHIP IN GLENDALE, CA, AND INFORMED THE SERVICE DEPARTMENT OF MY BELIEF AND SHOWED THEM THE TIRES. THEY STATED THAT THE TIRES WERE NOT DRIVABLE (WHICH WAS OBVIOUS) BUT THAT IT WAS JUST NORMAL WEAR-AND-TEAR. I THEN SHOWED THEM THE REMAINING TREAD ON THE TIRES AND THEIR EXCUSE WAS THAT THE ALIGNMENT MUST BE OFF AND CAUSING THAT PART OF THE TIRE TO WEAR QUICKER. THEY REJECTED MY DEMAND THAT THEY REPLACE THE TIRES ON GROUNDS THAT THE CAR HAD A DESIGN DEFECT. I WAS FORCED TO BUY REPLACEMENT TIRES AT MY EXPENSE. *TR

Vehicle Speed Control
Filed Apr 21, 201011,373 milesMA

I WAS DRIVING TO THE GYM AT 5:30 AM ON JULY 3, 2008 IN MY LEXUS IS 250. I PRESSED ON THE ACCELERATOR AFTER A LIGHT TURNED GREEN AND THE CAR TOOK OFF, SPEEDING FASTER AND FASTER. I TRIED USING THE BRAKES AND THAT DIDN'T HELP. I ENGAGED THE EMERGENCY BRAKE AND THAT DIDN'T WORK. MY CAR CONTINUED TO GO FASTER AND FASTER. I WAS SCARED TO DEATH AND DIDN'T KNOW WHAT ELSE TO DO. THANKFULLY THERE WAS VERY LITTLE TRAFFIC DUE TO THE TIME OF DAY. I PRESSED THE ELECTRONIC IGNITION BUTTON AND THAT DIDN'T WORK. I WAS PREPARING JUMP OUT OF THE CAR THAT WAS NOW SPEEDING AT ABOUT 60MPH OR SO WHEN I THOUGHT TO PUT THE CAR IN PARK. THAT FINALLY STOPPED THE CAR. I JUMPED OUT OF THE CAR AND A PEDESTRIAN LENT ME HIS CELL PHONE TO CALL MY HUSBAND. THE CAR WAS IN THE MIDDLE OF THE STREET "BUCKING" ( THE ENGINE WAS STILL REVVING AND THE CAR WAS IN PARK - STILL RUNNING) FOR ABOUT 10 MINUTES UNTIL MY HUSBAND ARRIVED. HE OPENED THE DOOR, CHECKED THE MAT - IT WAS NOT ON THE ACCELERATOR PEDAL. HE TURNED OFF THE CAR AND WE CALLED LEXUS TO HAVE THEM COME TOW THE CAR TO THE DEALERSHIP. THE DEALERSHIP (LEXUS OF WATERTOWN, MA) CHECKED THE CAR AND TOLD ME THERE WAS NOTHING THE MATTER WITH IT. THAT I WAS THE PROBLEM, THAT THE MAT WAS ON THE ACCELERATOR. THIS WAS NOT TRUE. BOTH MY HUSBAND AND I SAW THE MAT WAS NOT ON THE ACCELERATOR. THEY COMPLETELY DISMISSED THE ENTIRE EVENT. I ALMOST DIED DRIVING THEIR CAR AND THEY BLAMED ME (ALL THE TIME KNOWING ABOUT THE PROBLEM). *TR

Vehicle Speed Control
Filed Apr 6, 201043,342 milesFL

I HAVE A LEXUS IS 250 WHICH EXPERIENCED UNINTENDED ACCELERATION. I HAVE BROUGHT IT TO MY DEALER WHO FOUND NO DEFECTS AND HAD NO REPAIRS FOR THE KNOWN PROBLEM. *TR

Electrical System
Filed Mar 29, 201065 milesNJ

THE HEADLIGHTS ON MY 2007 LEXUS IS 250 KEEP GOING OUT WHILE I'M DRIVING, THE DEALERSHIP(LEXUS OF ATLANTIC CITY) WANT ME TO PAY $600.00 FOR THE REPLACEMENT OF THE COMPUTER THAT IS CAUSING THE PROBLEM. I TALKED WITH A FORMER LEXUS SERVICE TECH AND HE SAID THEY HAVE HAD THIS PROBLEM FOR A WHILE BUT DONT WANT TO ADDRESS IT BECAUSE OF THE COST INVOLVED AND THE NEGATIVE PRESS. I HAVE BEEN STOPPED BY THE STATE POLICE AND ALMOST TICKETED FOR THIS PROBLEM. I HAVE CHILDREN AND HAD TO PULL OVER AS MANY AS 5 TIMES DURING A 40 MIN TRIP,TURN THE LIGHTS OFF AND THEN BACK ON TO CONTINUE TO MY DESTINATION.THIS OCCURS WHEN I DRIVE IN THE DARK.THANK YOU IN ADVANCE FOR YOUR RESPONSE. *CN

Vehicle Speed Control
Filed Mar 27, 201028,000 milesCA

I PURCHASED A 2007 LEXUS IS250 ABOUT A MONTH AGO FROM CARMAX. I WAS DRIVING AT APPROX 30MPH WHEN A CAT ENTERED THE ROADWAY. I TRIED TO SLAM ON THE BRAKES BUT THE CAR ACCELERATED INSTEAD AND QUICKLY GAINED SPEED. I DON'T KNOW HOW FAST I WAS GOING WHEN I WAS ABLE TO STEP ON THE BRAKE ENOUGH FOR IT TO STOP. CARMAX TELLS ME ITS NOT THEIR PROBLEM, EVEN THOUGH THEY SOLD ME A CAR THAT WAS ALREADY RECALLED. AND LEXUS SAYS THAT THEY DON'T HAVE THE PART FOR IT BUT WILL PUT ME ON A WAITING LIST. SO, I EITHER GAMBLE WITH MY LIFE AND DRIVE THE CAR ANYWAY, OR I'M STUCK WITHOUT A VEHICLE AT ALL. I'M FURIOUS! *TR

Vehicle Speed ControlCrash2 injured
Filed Mar 11, 201081,000 milesNC

I OWN A LEXUS IS250, I PUSHED DOWN ON THE GAS PEDAL AND IT GOT STUCK. I RAMMED INTO A CAR AND HIT IT TWICE BEFORE THE CAR WOULD STOP. I HIT THE CAR ON THE SENSORY GOING 35 MILES PER HOUR AND MY AIR BAGS DIDN'T DEPLOY. *TR UPDATED 01/08/15*LJ UPDATED 01/14/15. *JB

Service Brakes, Electric
Filed Mar 11, 201050 milesOH

ON FEB.6,2010 @10:00AM DRIVING ON MY RESIDENTIAL STREET, AT A SPEED BETWEEN 25 TO 35 MPH. I WAS COMING TO A STOP SIGN ON MY STREET . AS I BEGAN TO BRAKE TO STOP AT THE SIGN, WHICH WAS A THREE WAY STOP. MY CAR AT FIRST SEEM TO SLIDE DUE TO THE SNOWY ROAD A SLIPPERY CONDITION. AS I FURTHER HIT THE BRAKES, THE CAR ACCELERATED THROUGH THE STOP SIGN ACROSS THE STREET OVER THE CURB ONTO THE SIDEWALK AND INTO MY NEIGHBORS YARD. I WAS WITHIN 25 TO 50 FEET OF HITTING MY NEIGHBORS HOUSE. THIS INCIDENT HAPPENED SO FAST AND WITHOUT ANY WARNING THAT SOMETHING WAS WRONG. SINCE THIS HAPPENED I TOOK MY CAR TO CLASSIC LEXUS AND THE SERVICE DEPARTMENT GAVE MY LEXUS A FULL INSPECTION AND NO INCIDENT OF THIS NATURE HAS HAPPENED SINCE 2-6-10. THE INCIDENT LEFT ME COMPLETELY SHAKEN AND NERVOUS FOR SEVERAL WEEKS. I HAVE JUST THIS DAY BEEN ABLE TO SIT DOWN AND PUT MY WORDS OF THE INCIDENT ON THIS PAPER. *TR

Vehicle Speed Control › Accelerator PedalCrash
Filed Feb 25, 201018,778 milesGA

TL*THE CONTACT OWNS A 2007 LEXUS IS250. SHE STATED THAT WHILE DRIVING 5 MPH WHEN THE ACCELERATOR PEDAL WAS ENGAGED, IT BECAME STUCK TO THE FLOOR, ACCELERATED ON ITS OWN AND CRASHED INTO HER GARAGE WALL. THE VEHICLE BOUNCED OFF OF THE WALL AND MOVED IN REVERSE 3 FEET SHE THEN TURNED THE VEHICLE OFF. THERE WERE FRONT END DAMAGES AND NO INJURIES. THE DEALER WAS CONTACTED AND THEY STATED TO CALL THE CORPORATE OFFICE AND FILE A REPORT. THE VEHICLE WILL BE INSPECTED TO DETERMINE WHAT CAUSED THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 18,778. UPDATED 04/01/10. *LJ THE DEALER CONCLUDED THAT NOTHING WAS WRONG WITH THE VEHICLE. UPDATED 05/13/10

Vehicle Speed Control › Accelerator PedalCrash
Filed Feb 24, 201018,778 milesGA

TL*THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE ACCELERATOR PEDAL DEPRESSED ON ITS OWN, STUCK TO THE FLOOR BOARD, AND THE VEHICLE CRASHED INTO HER HOUSE THROUGH THE GARAGE WALL. THE ENGINE WAS REVVING EXCESSIVELY WHEN THE INCIDENT OCCURRED. THE VEHICLE LUNGED FORWARD AND THE BOTTOM OF THE VEHICLE WENT INTO THE HOUSE FIRST. THERE WERE NO INJURIES REPORTED AND NO POLICE REPORT WAS TAKEN. THE VEHICLE HAD NOT BEEN INSPECTED TO FIND OUT WHY THE FAILURE OCCURRED. SHE CALLED THE DEALER AND THE MANUFACTURER BUT RECEIVED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE 18,778.

Vehicle Speed Control
Filed Feb 23, 201016,727 milesMI

ACCELERATOR ON 2007 LEXUS IS 250 STUCK WHILE DRIVING ON THE HIGHWAY AT 85 MPH. I HAD ACCELERATED HARD TO COME UP TO HIGHWAY SPEED. BRAKES WOULD NOT SLOW VEHICLE DOWN. WOVE IN AND OUT OF HIGHWAY TRAFFIC AND CALLED 911. FRANTICALLY MOVED SHIFT LEVER AND MOVED PADDLES ON STEERING COLUMN. CAR EVENTUALLY SEEMED TO DOWNSHIFT AND SLOWED. HAPPENED ONCE. TOOK VEHICLE TO LEXUS DEALER THAT DAY. NEW FLOOR MAT AND CLIPS WERE INSTALLED THAT DAY. *TR

Steering
Filed Feb 17, 201020,000 milesCA

COMPLAINTS REGARDING 2007 LEXUS IS 250: 1. STEERING WHEEL STICKS WHEN TURNING TO THE RIGHT. THIS OCCURS 3-5 TIMES PER WEEK AND HAS ALMOST CAUSED SEVERAL ACCIDENTS AND COLLISIONS. 2. WHEN APPLYING PRESSURE ON THE BRAKE, THE CAR JUMPS FORWARD AND ACCELERATES. THIS OCCURS 2-5 TIMES PER MONTH. THIS HAS NEARLY CAUSED ME TO REAR END OTHER CARS ON SEVERAL OCCASIONS. 3. CAR FLUTTERS AND STALLS WHEN REVERSING. ( CAR IS AN AUTOMATIC) CAR ALSO FLUTTERS WHEN STOPPED AT A RED LIGHT OR STOP SIGN. CAR DOES THIS WHEN ITS HOT OR COLD. THIS OCCURS 5-10 TIMES PER MONTH. I HAVE TAKEN MY CAR TO THE LEXUS DEALERSHIP SEVERAL TIMES FOR THE ABOVE ISSUES, AND THEY HAVE DONE NOTHING. THESE ISSUE OCCUR VERY FREQUENTLY AND THE DEALER SEEMS TO NOT BE ABLE TO "FIND" ANY PROBLEMS. I HAVE RECEIVED A RECALL NOTICE FOR AN ACCELERATION ISSUE, AND WAS INSTRUCTED TO REMOVE MY FLOOR MAT. NOTHING ELSE HAS BEEN DONE AND THE DEALER HAS BEEN NO HELP. I AM CONCERNED THAT THESE ISSUES WILL HARM OR EVEN KILL MYSELF OR MY FAMILY AND OR ANOTHER DRIVER OR FAMILY ON THE ROAD. *TR

Engine and Engine Cooling › Engine
Filed Feb 12, 201055,000 milesNH

SUDDEN ACCELERATION WITH 2007 LEXUS IS 250. *TR

Vehicle Speed Control
Filed Jan 29, 201025,000 milesFL

ACCELERATOR RECALL ON LEXUS AND TOYOTA. I RECEIVED A NOTICE UNDATED LAST YEAR ON BOTH OF MY VEHICLES 2007 LEXUS IS-250 AND 2007 TOYOTA CAMRY AND WE HAVEN'T RECEIVED TO THE RECALL LETTER TO HAVE IT REPAIRED. THIS LETTER STATES THAT THEY DON'T HAVE A REMEDY FOR IT YET. *TR

Engine and Engine Cooling › Engine
Filed Dec 26, 200924,800 milesIN

UNINTENDED SUDDEN ACCELERATION WHILE BRAKING FOR A STOP SIGN IN A RESIDENTIAL AREA. THIS WAS THE ONLY TIME OF THE OCCURRENCE, WAS ABLE TO STOP IT BY TURNING OFF THE ENGINE. UPON RESTART, PROBLEM RESOLVED ITSELF. IT WAS TAKEN TO THE DEALER WITH DESCRIPTION OF THE PROBLEM, THEY NOTED IDLE WAS UP FROM 750 RPM TO 1100 RPM, DECIDED TO KEEP IT OVERNIGHT FOR FURTHER INVESTIGATION. WE WHERE CONTACTED THE NEXT DAY AND TOLD THAT THE PROBLEM WAS RESOLVED. THEY ADVISED US THE FOUND A LOOSE BATTERY CONNECTION. NO PARTS REPLACED BUT RESOLUTION AND PROBLEM DON'T MAKE SENSE. WE DID NOT EXPERIENCE ANY OTHER ELECTRICAL PROBLEMS BEFORE THE ISSUE. WE HAVE THE FACTORY OEM STANDARD FLOOR MATS, SECURED BY THE HOOK AND IT WAS NOT TOUCHING THE ACCELERATOR PEDAL. *TR

Structure
Filed Dec 14, 200925,000 milesMI

TL*THE CONTACT OWNS A 2007 LEXUS IS250. WHILE DRIVING APPROXIMATELY 70 MPH ON NORMAL ROAD CONDITIONS THE DRIVER OBSERVED A HUMP EXTRUDED FROM THE CONSOLE WHICH INTERFERED WITH THE LEG MOVEMENT TO ACCESS THE BRAKE AND ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THE PROBLEM ADDRESSED WAS A MANUFACTURER DESIGN ISSUE. THE FAILURE MILEAGE WAS 25,000. THE CURRENT MILEAGE WAS 31,000. UPDATED 05/17/10.*JB

Wheels
Filed Dec 8, 200968,000 milesTX

WRITTEN DESCRIPTION IS IN LETTER FORM ATTACHED TO COMPLAINT. *TR

Tires
Filed Nov 5, 2009NJ

CONSISTENT BUBBLES ON STOCK DUNLOP SPORT TIRES. I HAVE REPLACED THEM APPROXIMATELY 5 TIMES WITH ONLY 27,000 MILES ON THE VEHICLE. *TR

Vehicle Speed Control
Filed Oct 5, 200934,500 milesMD

I WAS NORMALLY DRIVING ON THE ROAD AND ON GOOD WEATHER CONDITIONS. MY CAR ACCELERATOR PEDAL GOT STUCK. THE CAR ACCELERATED VERY FAST AND WAS RAPIDLY APPROACHING A RED LIGHT. I QUICKLY REACTED AND WAS ABLE TO PULL BACK THE ACCELERATOR WITH MY SHOES AND HAND. *TR

Vehicle Speed Control › Accelerator Pedal
Filed Sep 24, 200914,940 milesNC

CAR SUDDENLY BEGAN ACCELERATING BY ITSELF, WOULD NOT SLOW DOWN, BRAKES WOULD NOT WORK, TACH RED-LINED, REACHED SPEED OF 110 MPH. PUSHED KILL SWITCH FOR 3 SECONDS TO CUT CAR OFF. *TR THE CONSUMER STATED HE PUT THE CARPETED MATS UNDERNEATH THE ALL WEATHER MATS TO SEE IF IT WAS POSSIBLE TO CAUSE THE ACCELERATOR TO HANG. HE STATED HE WAS UN ABLE TO GET IT TON HANG UNDER THE FLOOR MAT, NO MATTER HOW HE POSITIONED THE MAT WITH HIS HANDS. THE ALL WEATHER MAT IS THICK, BUT THE PART OF THE MAT THAT WOULD BE ABLE TO HANG THE ACCELERATOR IS NOT STRONG ENOUGH TO HOLD THE PEDAL DOWN. HE HELD THE PEDAL DOWN AND TRIED TO PLACE THE MAT OVER IT, BUT NO MATTER HE POSITIONED IT, THE MAT WOULD NOT HOLD DOWN THE PEDAL, THE MAT WAS TOO FLIMSY TO HOLD IT. ACCORDING TO THE DEALER THEY OBSERVED THE ALL WEATHER MATS ON TOP OF THE REGULAR FLOOR MATS, WHICH THEY STATED COULD OBSTRUCTED THE ACCELERATOR PEDAL. THE DEALER RE-INSTALLED THE DRIVERS SIDE ALL WEATHER MAT IN TETHER HOOKS. UPDATED 11/17/09

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Lexus IS 250 → · Every IS 250 year → · How the figures are calculated →