The contact owns a 2014 Lexus IS250. The contact stated that the rear tires of the vehicle were wearing out quickly. The contact stated that the failure had occurred on a different brand of tires that she had purchased including Pirelli and Continental tires. The contact also stated that the tires were only lasting for 3,000 miles. The vehicle was taken to two independent mechanics who diagnosed that no issues were found, and the vehicle had a proper alignment. The contact stated that she had been purchasing rear tires of size: 255/35/R18 per manufacturer's instructions. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 69,000.
2014 Lexus IS 250
Owners filed 35 complaints about this vehicle with federal regulators, most often about the electrical system. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Electrical System | 9 | 0 | 0 | 0 | |
| Air Bags | 8 | 3 | 0 | 2 | |
| Unknown or Other | 3 | 0 | 0 | 0 | |
| Suspension | 3 | 0 | 0 | 0 | |
| Engine | 3 | 0 | 1 | 0 | |
| Vehicle Speed Control | 2 | 2 | 0 | 0 | |
| Steering | 2 | 0 | 0 | 0 | |
| Fuel/Propulsion System | 2 | 1 | 0 | 0 | |
| Wheels | 1 | 0 | 0 | 0 | |
| Structure › Body | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsHeadlights are not sealed properly and moisture in the air rusts the lightbulb and they have to replace the whole headlamp!
When parking the car at a shopping mall, the car suddenly accelerated and jumped the curb. It finally stopped when it hit a stopped bus. Two teenage passengers were in the vehicle. The driver does not believe the accelerator was pressed enough to cause the vehicle to accelerate in the manner it did.
SUSPENSION, CONTROL ARMS, SHOCKS, AXELS, ETC. AREN'T STRONG ENOUGH TO HOLD THE WEIGHT OF THE CAR, MAKING THE TIRES HAVE A NEGATIVE OFFSET AND CAUSE EXTREME AMOUNTS OF WEAR ON FAR INSIDE OF THE TIRE. THE NAVIGATIONAL SCREEN CONINTUES TO SHUT OFF AND THEN TURN BACK ON WHILE DRIVING. I FIND THIS A CONCERN BECAUSE IT HAPPENS WHEN I REVERSE AS WELL
AMPLIFIER IS IN A LOCATION WHERE IT GETS DAMP AND MOISTURE RUIN IT.
TOYOTA HAS A RECALL ON THEIR FUEL PUMPS AND NOTICED MY CAR WAS IN THE ARTICLE. MY FUEL PUMP IN MY LEXUS IS250 F SPORT HAS GONE BAD AND I NEED TO KNOW IF IT'S COVERED. I TYPED IN MY VIN NUMBER ON THIS WEBSITE BUT IT'S GIVING ME INFORMATION ON A LEXUS IS200T. MY CAR WAS STATIONED AND WILL NOT START UP DUE TO FUEL PUMP
SEA AIRBAGS WARNING B1861 CODE HAPPENED WHILE DRIVING
TL* THE CONTACT OWNS A 2014 LEXUS IS250. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.
MAJOR FUEL LEAK ON 2 FUEL INJECTORS. POTENTIAL FIRE HAZARD COULD HAVE HAPPENED IF NOT TOWED TO MY LOCAL MECHANIC. MINOR CRASH HAPPENED DUE TO SOME HEADACHE. THE VEHICLE HAS 90,300MILES ON IT AND WAS SERVICED PER THE MANUFACTURER'S RECOMMENDATION. BASED ON RESEARCH THIS IS PERSISTENT WITH SOME LEXUS MODELS. *TR
MY 2014 LEXUS IS 250 CURRENTLY DOES NOT HAVE WORKING LOCKS. I HAD PREVIOUSLY OWNED A 2010 LEXUS IS 250 WITH ISSUES WITH THE LOCKS. THE ACTUATOR WAS CHANGED AND THE CAR WORKS FOR A MINIMAL AMOUNT OF TIME AND THEN THE ACTUATOR STOPS WORKING AGAIN. IT IS VERY EXPENSIVE TO FIX AND THE DEALERSHIP WANTS $555 DOLLARS TO REPLACE IT PER DOOR. CURRENTLY NO LOCKS ON MY 2014 LEXUS WORK. THE DEALERSHIP WANTS OVER $2,200 DOLLARS TO REPLACE THE ACTUATORS. THIS IS A SAFETY ISSUE. IF MY SON WERE TO UNLOCK HIS DOOR IN THE BACK AND SOMEONE WERE TO TRY TO OPEN HIS DOOR I COULD NOT LOCK IT TO PROTECT HIM. IF I'M ON THE WRONG SIDE OF TOWN AND SOMEONE TRIES TO GET IN ON THE OPPOSITE SIDE OF MY CAR WHERE I CANNOT REACH THE LOCK, I'M IN DANGER. THIS IS A DANGER ISSUE AND A KNOWN ISSUE FOR LEXUS, A RECALL NEEDS TO BE DONE. WE PAID A LOT OF MONEY FOR OUR CARS AND EXPECT TO AT LEAST BE SAFE WITH LOCKS. *TR
THE STEERING STOPS WORKING WHEN TRAVELING AT HIGHWAY SPEEDS OVER LONG DISTANCES. THE ELECTRONIC STEERING GEAR RACK STARTS TO FAIL MAKING KEEPING THE VEHICLE IN A STRAIGHT LINE DIFFICULT. *TR
IMPACT WITH CONCRETE PILLAR. CAR WAS A TOTAL LOSS. DRIVER SUFFERED HEAD INJURY LEADING TO SEIZURE AND THREE BROKEN VERTEBRAE. AIRBAGS DID NOT DEPLOY.
THE VEHICLE IS ALL WHEEL DRIVE. BOTH FRONT TIRES HAVE EXCESSIVE WEAR ON THE INSIDE. THIS WEAR IS SO SEVERE THAT THE CORDS WERE SHOWING ON THE INSIDE EDGE OF THE TIRES, WHILE THE REMAINING PORTION OF THE TIRE LOOKS NORMAL. THE TIRES NEEDED REPLACEMENT AFTER 10,000 MILES. LEXUS HAD PERFORMED AN ALIGNMENT AND ALL SCHEDULED SERVICES. WHEN I QUESTIONED THE DEALER ABOUT THE EXCESSIVE WEAR (LEXUS OF WARWICK, RI), I WAS TOLD THAT THIS WAS NORMAL AND THE CAR ORIGINALLY CAME WITH A FACTORY NOTICE INFORMING THE PURCHASER THAT THE INSIDE OF THE FRONT TIRES WERE PRONE TO EXCESSIVE WEAR. I PURCHASED THE VEHICLE AS A FACTORY CERTIFIED VEHICLE WITH 20,000 MILES ON IT AND DID NOT RECEIVE ANY NOTICE, NOR WAS IT INCLUDED IN THE OPERATOR'S MANUAL.
TAKATA RECALL
LEXUS IS VEHICLES ARE SUBJECT TO EXCESSIVE INNER TIRE WEAR. VEHICLES SERVICED AT LEXUS DEALERSHIP ARE NOT PROPERLY INSPECTED. EVEN AFTER PROVIDING PROPER MAINTENANCE BY THE DEALERSHIP SUCH AS TIRE ALIGNMENT. THE AGGRESSIVE CAMBER APPLIED THESE LEXUS VEHICLES CAN POSSIBLY CAUSE ACCIDENTS BECAUSE DIVERS ARE UNAWARE OF THE EXCESSIVE WEAR AND OFTEN TIMES ARE NOT TOLD ABOUT TIRE ISSUES AFTER TAKING THEIR VEHICLE TO THE DEALERSHIP FOR SERVICE. PERSONALLY SPEAKING I FOUND MY SELF WITH THIS SITUATION, WHEN DRIVING HOME ON THE FREEWAY. A VEHICLE IN FRONT OF ME DROP SOME CHAIRS THEY WERE CARRYING , I HAVE TO CONDUCT AN EVASIVE MANEUVER. THE CAR FELT A BIT WEIRD AFTER ARRIVING AT HOME. UPON INSPECTING MY TIRES THEY SHOW EXTREME TIRE WEAR. THE NEXT DAY I ARRIVED AT MY LOCAL LEXUS DEALERSHIP AND THE SERVICE REPRESENTATIVE ADVISE ME THAT TIRES NEEDED TO BE REPLACES. THE VEHICLE HAD ABOUT 16K SINCE THE LAST TIRE REPLACEMENT. I MENTIONED TO HIM THAT THE TIRE WEAR WAS UNACCEPTABLE. THE SERVICE REP MENTION TO ME THAT LEXUS IS VEHICLES ARE NOTORIOUS FOR EXCESSIVE TIRE WEAR AND BRAKE WEAR. MY ISSUE WAS NOT WITH THE PURCHASE OF THE TIRES BUT WITH THE LACK OF NOTIFICATION OF THE EXCESSIVE TIRE WEAR. MARCH OF 2018 WAS MY LAST SERVICE TO THIS VEHICLE THEY PROVIDED AN OIL CHANGE AND A VEHICLE ALIGNMENT. THE SERVICE REP MENTIONED THAT CHECKING TIRES AND CHECKING BRAKES WAS NOT PART OF THE INSPECTION PROCESS THEY PROVIDE THEIR CUSTOMERS. I WAS SHOCKED AND APPALLED SPECIALLY SINCE THEY KNOW ABOUT THE TI
WHEN LOCKING CAR WITH REMOTE, THE GAS DOOR POPS OPEN. THIS IS THE 2ND IS 250 2014 THAT DID THIS.
I EXPERIENCED UNUSUAL REAR TIRE WEAR. I TAKE MY LEXUS IN FOR SERVICE AT THE LEXUS DEALER EVERY 5000 MILES. I PURCHASED THE CAR AT 32,000 MILES. WHEN I WENT IN FOR MY 45,000 MILE SERVICE THIS WEEK, I WAS TOLD I NEEDED 2 NEW REAR TIRES. THEY WERE WORN EXCESSIVELY ON THE INSIDE TREAD AND THE INSIDE WALL HAD METAL THREADS SHOWING. YES I ALWAYS KEEP MY TIRES PROPERLY INFLATED. OF COURSE I PURCHASED NEW TIRES AND HAD AN ALIGNMENT DONE. I WAS TOLD BY THE LEXUS DEALER AND BY ANOTHER CAR REPAIR SHOP THAT THERE WAS NOTHING THAT I COULD DO TO PREVENT THE TIRES FROM WEARING OUT EVERY 15,000 MILES EVEN WITH A YEARLY ALIGNMENT. THEY BOTH TOLD ME THE FRONT AND REAR TIRES ARE DIFFERENT SIZES AND THEREFORE CANNOT BE ROTATED AND IT WAS SOMETHING ABOUT HOW LEXUS HAS THIS CAR SET UP, SOMETHING WITH THE LOWER CONTROL ARMS OR SOMETHING.I WENT ONLINE TO SOME LEXUS OWNERS FORUMS AND DISCOVERED THAT THIS IS A COMMON PROBLEM WITH THE LEXUS IS MODELS. FROM A SAFETY STANDPOINT I AM CONCERNED THAT THE TIRES WORE SO QUICKLY FROM MY 40,000 TO 45,000 MILE SERVICE AND HAD I NOT TOOK IT IN TO THE DEALER WHEN I DID, I MAY HAVE A SERIOUS BLOWOUT OR SOMETHING. ALSO I AM WONDERING WHY THE DEALER WHO DID MY SERVICE DID NOT NOTICE UNUSUAL TIRE WEAR AT 40,000 MILES.
I HAD A CAR ACCIDENT DUE TO THE BREAK NOT WORKING CAR ACCIDENTS CAUSED BY MECHANICAL FAILURE THE AIRBAG DIDN'T EVEN WORK
MUSTY ODOR WHEN USING AIR CONDITIONING. LEXUS TECHNICIANS TOLLD ME TO PUT AIR SYSTEM ON RECYCLE TO PREVENT SMELL. I DID THAT AND SMELL IS BACK. I HAVE NEVER HAD A CAR DO THIS. AFTER RESEARCH, THERE SEEMS TO BE A PROBLEM WITH THIS MODEL CAR
TAKATA RECALL. I RECEIVED THE SAFETY RECALL NOTICE ON MARCH 2017 AND BROUGHT THE CAR TO LEXUS SAN DIEGO DEALER LOCATED AT KEARNY MESA SAN DIEGO CA ON 25 MARCH TO GET IT FIXED. I WAS TOLD THAT THERE IS NO PARTS AVAILABLE SO THEY PUT ME ON THE WAITING LIST. I CAME BACK AFTER A MONTH AND THE DEALER SAID THAT THERE STILL NO PARTS.
20 of 35 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.