Page 2 of 5 · complaints 51–100 of 213

2007 Lexus IS 250 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Air Bags
Filed Dec 15, 2016CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 10, 2016GA

THE RECALL FOR CARS IN HIGH HUMIDITY STATES ARE SUPPOSE TO HAVE HIGH PRIORITY TO GET DRIVER SIDE AIRBAG REPLACE. WE LIVE IN SUCH A AREA WITH HIGH TEMPS AND HUMIDITY. WE WERE NOTIFIED MAY 23RD , 2016 WE HAD THIS RECALL AND THEY WOULD SCHEDULE A TIME AND DATE. AS OF DECEMBER 10, 2016 STILL WAITING. PLEASE ASSIST WITH GETTING PROPER AUTHORITIES SCHEDULE DATE TO FIX ASAP!!!! . THIS IS A NATION WIDE RECALL

Air Bags
Filed Dec 6, 2016100,000 milesPA

THE PASSENGER SIDE AIRBAG HAS BEEN RECALLED FOR SOMETIME ( I GOT THE RECALL IN MAY 2016) THERE IS NO FIX YET AVAILABLE. I WOULD LIKE THE AIR BAG SHUT OFF UNTIL THEY HAVE A REPLACEMENT. MY CONCERNS: 1. I LIVE IN PA WHICH HAS THE HIGHEST REPORTED DEER STRIKES IN THE COUNTRY. THE ODDS OF A DEER HITTING MY CAR AND CAUSING THE AIRBAG TO DEPLOY ARE PRETTY HIGH. 2. AIR BAGS RECALLED DEGRADE OVER TIME- THIS IS A 2007 CAR 3. THE CAR IS SMALL AND DISTANCE FROM PASSENGER FROM DRIVER SIDE- MINIMAL- IF THE BAG DEPLOYS I AM IN THE RANGE OF SHRAPNEL 4. THE DEALER STATES IT IS THE POLICY OF LEXUS THAT THEY WILL NOT DEACTIVATE THE BAGS, BUT I WOULD SIGN A RELEASE OF LIABILITY AND CONTINUE TO NOT ALLOW A FRONT PASSENGER 5. THERE ARE SO MANY PEOPLE IN THIS SITUATION, AND THERE ARE CASES WHERE PEOPLE WAITING FOR THE RECALL HAVE BEEN SERIOUSLY INJURED BY THE AIRBAGS! PLEASE CONSIDER A POLICY HELPING ME AND SO MANY OTHERS WHO ARE WAITING FOR A FIX HAVE SOME CONTROL OVER THE SITUATION!

Air Bags
Filed Nov 28, 2016CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Nov 15, 2016FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Steering
Filed Nov 14, 2016180,000 milesAL

THE ELECTRIC POWER STEERING STOPPED WORKING SEVERAL WEEKS AGO, AFTER A NORMAL START-UP AND DRIVING FOR ABOUT 20 MINUTES. THIS COULD HAVE CAUSED A FATAL ACCIDENT, LUCKILY I WAS DRIVING INSTEAD OF MY WIFE WHO USUALLY DRIVES THIS CAR. THIS CAR HAS AN ELECTRONIC STEERING SYSTEM, NOT THE NORMAL SYSTEM WHICH USES POWER STEERING FLUID. WHEN THIS FIRST OCCURRED I WAS BARELY ABLE TO DRIVE IT BACK TO MY HOUSE WHERE IT SAT FOR A COUPLE OF DAYS. THEREAFTER, WITH THE STEERING STILL NOT WORKING, THE CAR WAS TAKEN TO THE DEALER (TOM WILLIAMS LEXUS OF BIRMINGHAM, AL). THE DEALER CHECKED THE CAR OUT AND HELD IT FOR SEVERAL DAYS. THEIR 'REPAIR' WAS TO REPLACE THE CAR'S POWER STEERING ECU. THEY HAD TO ORDER THE ECU AND THAT TOOK A FEW MORE DAYS. THEY REPLACED THE POWER STEERING ECU BUT THE STEERING STILL DID NOT WORK . THEY THEN CALL ME AND TELL ME THAT FURTHER REPAIRS ARE NEEDED. THEY SAID THAT THE POWER STEERING RACK NEEDED TO BE REPLACED, CALIBRATED AND REALIGNED($4500). THIS ALL SEEMS VERY ODD TO ME. EVEN AFTER PAYING OUT OF POCKET FOR THE REPAIR, I'M SCARED OUT OF MY MIND TO ALLOW MY WIFE AND KIDS BACK IN THAT CAR. IT WAS LITERALLY IMPOSSIBLE TO TURN THE WHEEL WHEN THE STEERING WENT OUT. THERE WAS A STEERING CAMPAIGN SEVERAL YEARS AGO (9LC), BUT THE DEALER TOLD ME THAT MY VIN IS NOT IN THE RANGE OF CARS NEEDING REPAIR. I CAN UNDERSTAND THAT OLDER HIGH MILEAGE CARS SOMETIMES NEED REPAIR, BUT THE STEERING SYSTEM SHOULD NEVER FAIL. AFTER READING OTHER COMPLAINTS ON THE NHTSA WEBSITE AND USER

Air Bags
Filed Oct 28, 2016IN

I JUST HAD MY 1ST CHILD AND I WANT TO KNOW WHEN MY AIRBAG PROBLEM WILL BE FIXED

Structure › Body
Filed Oct 27, 201650,000 milesCA

MELTING DASH - I HAVE THE LEXUS "MELTING DASH" PROBLEM ON MY IS250 AND HAVE WAITED FOR 1 1/2 YEARS, WITH NO RESOLUTION. MY LOCAL DEALERSHIP SAYS THEY HAVE NOT RECEIVED ANY DASHES FOR OVER 6 MONTHS AND HAVE NO IDEA WHEN THEY MIGHT ARRIVE. MY DASH HAS MELTED INTO A SLICK BLOB AND THAT BECOME A SIGNIFICANT SAFETY HAZARD. WHEN DRIVING DURING THE DAY, THE SUN REFLECTS ON THIS MELTED SURFACE AND BLINDS THE DRIVER. I HAVE NOTIFIED CERRITOS LEXUS AND LEXUS CORPORATE OF THIS SAFETY ISSUE. FORCING CUSTOMERS TO DRIVE UNSAFE VEHICLES WITH NO EXPECTATION OF WHEN A SOLUTION IS AVAILABLE IS UNACCEPTABLE. THIS SHOULD BE LISTED AS A RECALL DUE TO THE DRIVER/PASSENGER SAFETY CONCERNS. WHAT AM I SUPPOSED TO DO? I'M TELLING MY WIFE NOT TO DRIVE UNLESS IT'S AN EMERGENCY. *TR

Exterior Lighting
Filed Oct 16, 201690,000 milesAZ

HEAD LIGHTS WORK AND THEN DO NOT WORK . PAID $1500 TO FIX AND STILL DOES NOT WORK ..

Air Bags
Filed Oct 4, 2016CA

TAKATA RECALL THE INTERIM RECALL NOTICE WAS SENT OUT AROUND MAY'16 WHEN THE RECALL STARTED. CALLING THE DEALERSHIP PROVIDED NO INFORMATION ON WHEN A FIX WILL BE AVAILABLE NOR ANY ADDITIONAL REMEDY PROVIDED. THIS CAR IS UNSUITABLE FOR COMMUTING WITH A PASSENGER BECAUSE "METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, STRIKING VEHICLE OCCUPANTS, AND RESULT IN SERIOUS INJURY OR DEATH". WITH SUCH THE POTENTIAL FOR SUCH A TRAUMATIC OUTCOME, EITHER A FIX NEEDS TO BE IMPLEMENTED IMMEDIATELY OR RENTAL CARS SHOULD BE MADE AVAILABLE TO THOSE WHO DO NOT WISH TO PUT THEM OR THEIR PASSENGERS AT RISK. WITHOUT BEING ABLE TO DETERMINE HOW AT RISK A VEHICLE IS FOR THE INFLATOR DEGREDATION, REMEDY OPTIONS SHOULD BE PROVIDED NOT ONLY TO THOSE UNDER IMMEDIATE RECALL BUT FOR VEHICLES THAT ARE IN THE INTERIM PERIOD (PRE-RECALL) AS WELL.

Power Train
Filed Oct 3, 201644,000 milesNV

I PURCHASED A CPO LEXUS IS250 IN 2008, I HAD INTERMITTENT HEADLIGHT FAILURE BROUGH CAR INTO LEXUS AND WAS TOLD THEY COULDNT REPRODUCE THE PROBLEM. PICKED MY CAR UP BROUGHT IT HOME AND SURE ENOUGH THE HEADLIGHT IS OUT. CALLED LEXUS IMMEDIATELY SENT A PICTURE OF THE LIGHT OUT. BROUGHT CAR BACK IN THEY SWITCHED THE HEADLIGHT AND OF COURSE THE LIGHT ON THE SAME SIDE WENT OUT AGAIN. I WAS VERY FRISTRATED BECAUSE AS A FEMALE AND KNOWING WARRANTY WAS UP SOON I FEEL THEY DIDNT CARE. THE LIGHT WENT OUT AGAIN AND HAPPENS EVERY DAY I HAD BULBS REPLACED AND PROBLEM STILL HAPPENS. I HAVE BEEN TICKETED FOR LIGHT FLICKERING AND GOING OUT. DRIVING ON HIGHWAY AT 65MPJ, CHECK ENGINE AND CHECK VSC LIGHT GO ON, CAR DROPS POWER AND DOWNSHIFTS VERY HARD, I DROP TO 40 MPH IN THE LEFT LANE OF HIGHWAY. CHECK VSC AND CHECK ENGINE LIGHT ON AT 1

Air Bags
Filed Oct 1, 2016KY

LEXUS HAS KNOWN ABOUT THIS RECALL FOR MONTHS AND HAS STILL NOT STARTED FIXING THE AIRBAGS.

Air Bags
Filed Sep 29, 2016CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 IS 250 LEXUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Sep 22, 2016CA

TAKATA RECALL - NO FIX AVAILABLE FOR MULTIPLE MONTHS, UNABLE TO OPERATE THE CAR WITH A A PASSENGER

Air BagsCrash4 injured
Filed Sep 14, 2016175,000 milesGA

ON JUNE 8TH OF 2016 I WAS SITTING AT A RED LIGHT AND WAS REAR-ENDED AND PUSHED INTO THE ANOTHER VEHICLE CAUSING EXTENSIVE DAMAGE AND TOTAL LOSS. NONE OF MY AIRBAGS WERE DEPLOYED AND I WAS TAKEN TO THE EMERGENCY ROOM WITH NECK LEFT ARM AND BACK TRAUMA. MY PASSENGER HAD NECK SPRAIN AND A BRUISE ON HER THIGH.

Steering
Filed Sep 1, 201610 milesCA

I HAVE A PROBLEM OF POWER STEERING TODAY, THE RED LIGHT P/S APPEARS AND I FOUND THAT IT'S HARD TO TURN MY CAR WHEEL EITHER TO LEFT OR RIGHT. I HAVE CHECK WITH A LOCAL REPAIR SHOP AND LEARN FROM THE TECHNICIAN THAT NOTHING WRONG WITH THE ALTERNATOR AND THE PROBLEM MIGHT COME FROM THE FAULTY CRANKSHAFT PULLEY. I ALSO LEARN FROM ONLINE THAT TOYOTA WILL INSPECT RECALLED VEHICLES AND REPLACE THE CRANKSHAFT PULLEY IF NECESSARY AT NO CHARGE, BUT MY LEXUS DEALER IN WESTMINSTER CA 92683 VERIFY THAT THE POWER STEERING RECALL IS NOT FOR MY CAR MODEL. PLEASE CHECK THE CASE AND LET ME KNOW WHAT TO DO TO GAIN THE POWER STEERING RECALL BENEFIT AS OTHERS WHO HAVE THE SAME PROBLEM BUT WITH DIFFERENT CAR MODEL. THANKS FOR YOUR TIME!

Air Bags
Filed Aug 27, 2016DC

I AM HIGHLY CONCERNED AND WORRIED ABOUT THIS PASSENGER AIRBAG RECALL. WHEN ASKED LEXUS ABOUT THE REMEDY, I WAS TOLD THAT THE REMEDY WOULD NOT BE AVAILABLE UNTIL DECEMBER OF 2016. THIS SEEMS UNREASONABLE. ALSO DOES THIS RECALL AFFECT THE DRIVER'S SIDE? IT SEEMS UNCLEAR AS THE REPORTS SHOWED THAT THOSE WHO WERE AFFECTED BY THE DEGRADED AIRBAGS WERE IN THE DRIVER'S SIDE. CAN SOMEONE PLEASE LOOK INTO THIS? THANK YOU.

Air Bags
Filed Aug 18, 201664,000 milesFL

TAKATA RECALL - LEXUS STATED THERE IS NO TIME FRAME FOR A REMEDY AND THE MANUFACTURER IS TRYING TO GO BANKRUPT TO AVOID FIXING THE PROBLEM. THEY SAID IT COULD BE A COUPLE OF YEARS AT LEAST UNTIL THERE IS A REMEDY.

Air Bags
Filed Aug 16, 2016TX

* "TAKATA RECALL" LIFE THREATENING AIRBAG DEFECT IN LEXUS IS 250 BUT NO PLANS TO FIX IT * FAULTY DASHBOARD, SIDE PANELS INTERIOR COMPLETELY MELTING - LEXUS PROMISED TO FIX BUT ITS BEEN YEARS NOT FIXED ON LEXIS IS 250

Air Bags
Filed Aug 4, 2016IL

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Aug 1, 2016TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jul 25, 2016MD

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air BagsCrash1 injured
Filed Jul 25, 201695,000 milesGA

TL* THE CONTACT OWNED A 2007 LEXUS IS 250. THE CONTACT FELL ASLEEP WHILE DRIVING 50 MPH. AS A RESULT, THE VEHICLE ROLLED DOWN A HILL AND CRASHED THROUGH TWO TREES AND A FENCE. A POLICE REPORT WAS FILED. NONE OF HER AIR BAGS DEPLOYED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND TOTALED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V34000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

Air Bags
Filed Jul 23, 2016LA

TAKATA RECALL PLUS THE INTERIOR DASH AND INTERIOR SIDE DOOR PANELS ARE DETERIORATING. THE FRONT DASH HAS AN OILY SLICK RESIDUE WHICH GLARES INTO THE FRONT WINDSHIELD MAKING IT DANGEROUS TO OPERATE. THE DEALERSHIP STATED THAT I AM ON THE LIST AS #139 AND THEY'VE REPLACED 20 TO DATE. THIS HAS BEEN A KNOWN PROBLEM FOR YEARS. AT THIS RATE AND IF HISTORY REPEATS ITSELF NEITHER WILL BE REMEDIED IN MY LIFETIME.

Structure › Body
Filed Jul 19, 2016LA

APPROXIMATELY 2 YEARS AGO MY ENTIRE DASH BOARD AND SIDE PANELS STARTED TO MELT. I HAVE CONTACTED LEXUS AND THEY CONTINUE TO SAY THEY ARE WAITING ON THE MANUFACTURER FOR PARTS. I LIVE IN MARRERO LOUISIANA WITH EXTREMELY HIGH HUMIDITY AND TEMPERATURES. THIS HAS BEEN A SAFETY HAZARD. WHEN THE SUN HITS MY WINDSHIELD, THE GLARE FROM HITTING THE MELTED DASH COMPLETELY BLINDS ME. I HAVE TO LEAN TO THE RIGHT SIDE JUST TO SEE OUT OF MY WINDSHIELD. IT IS MELTED TO THE POINT OF IT BEING UNTOUCHABLE WITHOUT GETTING STICKY GLUE ON YOUR HANDS. ANYTHING THAT RUBS AGAINST THE SIDE DOOR PANELS CREATES GROOVES AND MARKS BECAUSE IT'S LIKE CLAY. NOW THERES A RECALL WITH THE TAKATA INFLATORS IN THE FRONT PASSENGER AIRBAG WHICH REALLY CONCERNS ME BECAUSE ITS AFFECTED BY HIGH TEMPERATURES AND HUMIDITY CAUSES DEGRADING OF THE PART. SINCE MY DASH BOARD IS COMPLETELY MELTED TO THE CONSISTENCY OF HOT GLUE, I CAN'T IMAGINE THAT HELPS WITH MY AIRBAG SITUATION EITHER. I HAVE BEEN CONTACTING LEXUS FOR THE PAST 2 YEARS WITH NO LUCK. IF I SHOULD HAVE AN ACCIDENT DUE TO THE DASH GLARE, I WILL EXPECT TO HAVE THE PRODUCTION COMPANY HELD ACCOUNTABLE. ANY HELP YOU CAN OFFER WITH GETTING THIS MESSAGE ACROSS TO ANYONE AT THIS POINT WOULD BE GREATLY APPRECIATED. THANKS.

Air Bags
Filed Jul 19, 2016MA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/30/16*LJ UPDATED 10/13/2017*JS

Air Bags
Filed Jul 18, 2016AL

TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/07/16*LJ *CN

Structure › Body
Filed Jul 11, 2016FL

7/11/16 SEMINOLE, FLORIDA THE DASHBOARD OVER THE INSTRUMENT PANEL AND THE FRONT AND REAR SIDE DOOR PANELS ARE MELTING,CRACKING AND DETERIORATING WHICH CAUSES DENTS IN THE MATERIAL TO THE TOUCH. ALL OF THE MATERIAL IS DISCOLORED AND STICKY OR MELTING. STICKY STUFF GETS ON MY CLOTHES. LEXUS IS A LUXURY CAR AND THIS IS NOT NORMAL. THIS NEEDS TO BE REPLACED IMMEDIATELY AND A RECALL NEEDS TO BE DICTATED BY THE NHTS ASAP. THIS IS UNACCEPTABLE AND THIS IS WHY THE NHTSA NEEDS TO DEMAND LEXUS INITIATES A OFFICIAL RECALL FOR THE AFFECTED VEHICLES WITH THE MELTING DASHBOARD AND SIDE DOOR PANEL ISSUES.

Unknown or Other
Filed Jul 8, 2016TX

THE DASHBOARD HAS A STICKY FILM. IT ALSO HAS BECOME REFLECTIVE RESULTING IN DIFFICULTY SEEING OUT OF THE WINDSHIELD THUS MAKING DRIVING DANGEROUS IN BRIGHT, SUNNY WEATHER. IT HAS BEEN THIS WAY FOR A COUPLE OF YEARS, BUT RECENTLY, THE DASH HAS BECOME MORE REFLECTIVE.

Structure › Body
Filed Jun 29, 2016NC

THE DASHBOARD OVER THE INSTRUMENT PANEL AND THE FRONT AND REAR SIDE DOOR PANELS ARE MELTING,CRACKING AND DETERIORATING WHICH CAUSES DENTS IN THE MATERIAL TO THE TOUCH. ALL OF THE MATERIAL IS DISCOLORED AND STICKY OR MELTING. THIS NEEDS TO BE REPLACED IMMEDIATELY AND A RECALL NEEDS TO BE DICTATED BY THE NHTSA ASAP. LEXUS NOTIFIED ME OF THE PROBLEM ALMOST A YEAR AGO, AND WHEN I CALLED THEY TOLD ME IT WOULD TAKE ANOTHER 9 TO 10 MONTHS BEFORE THEY COULD REPLACE THE DASHBOARD AND SIDE DOOR PANELS. SO, IT WOULD BE OVER A 1 OR MORE YEARS SINCE THE ORIGINAL LEXUS NOTICE THAT THEY MAYBE CAN FIX THE PROBLEM. THIS IS UNACCEPTABLE AND THIS IS WHY THE NHTSA NEEDS TO DEMAND LEXUS INITIATES A OFFICIAL RECALL FOR THE AFFECTED VEHICLES WITH THE MELTING DASHBOARD AND SIDE DOOR PANEL ISSUES

Unknown or Other
Filed May 22, 2016FL

MY DASHBOARD IS MELTING. IT'S MELTING SO BAD THIS IS SAFETY ISSUE IN MY OPINION. WHEN SUN IS SHINING OUTSIDE AROUND NOON, REFLECTION FROM MELTED DASHBOARD IS SO BAD ON WINDSHIELD, YOU CAN'T EVEN SEE IT. IF THIS LEADS TO AN ACCIDENT, I'LL SURELY SUE LEXUS FOR THIS.

Electronic Stability Control (esc)
Filed Mar 23, 2016130,000 milesOH

VSC LIGHT, CHECK ENGINE LIGHT, TRACTION CONTROL LIGHT ALL CAME ON AT THE SAME TIME. PO303 CYLINDER 3 MISFIRE DETECTED. HAVE SAW ONLINE MANY PEOPLE COMPLAINING OF THE SAME PROBLEM. ENGINE IS SHAKY DURING IDLE OR SHAKY WHEN ITS COLD. PREVIOUS OWNED A 2009 LEXUS IS250 AND HAD THE SAME PROBLEM. HEARD OF SOME PEOPLE SAYING LEXUS DEALERS TOOK CARS IN AND HAD PROBLEM FIXED AS RECALL. NOT FINDING ANY RECALLS FOR MY CAR. MY MECHANIC SAYS ITS A GOOD RUNNING CAR, BUT SOMETHING DOESN'T FEEL RIGHT.

Structure › Body
Filed Feb 3, 201675,000 milesFL

THE DASHBOARD OVER THE INSTRUMENT PANEL AND THE FRONT AND REAR SIDE DOOR PANELS ARE MELTING,CRACKING AND DETERIORATING WHICH CAUSES DENTS IN THE MATERIAL TO THE TOUCH. ALL OF THE MATERIAL IS DISCOLORED AND STICKY OR MELTING. THIS NEEDS TO BE REPLACED IMMEDIATELY AND A RECALL NEEDS TO BE DICTATED BY THE NHTSA ASAP. LEXUS NOTIFIED ME OF THE PROBLEM ALMOST A YEAR AGO, AND WHEN I CALLED THEY TOLD ME IT WOULD TAKE ANOTHER 9 -12 MONTHS BEFORE THEY COULD REPLACE THE DASHBOARD AND SIDE DOOR PANELS. SO, IT WOULD BE 11/2 YEARS SINCE THE ORIGINAL LEXUS NOTICE THAT THEY MAYBE CAN FIX THE PROBLEM. THIS IS UNACCEPTABLE AND THIS IS WHY THE NHTSA NEEDS TO DEMAND LEXUS INITIATES A OFFICIAL RECALL FOR THE AFFECTED VEHICLES WITH THE MELTING DASHBOARD AND SIDE DOOR PANEL ISSUES.

Steering
Filed Nov 24, 2015240,000 milesMI

NOVEMBER 2015: I OWN A 2007 IS 250 WITH APPROXIMATELY 240,000 MILES. I AM THE ORIGINAL OWNER AND THE CAR IS TOTALLY STOCK. THE ELECTRIC POWER STEERING STOPPED WORKING SEVERAL DAYS AGO. THIS WAS UPON START-UP AFTER SITTING FOR ABOUT 90 MINUTES, NOT WHILE DRIVING. THIS CAR USES AN ELECTRONIC STEERING SYSTEM, NOT THE NORMAL SYSTEM WHICH USES POWER STEERING FLUID. I WAS UNABLE TO DRIVE IT, SO THE CAR WAS FIRST TOWED TO MY HOUSE WHERE IT SAT FOR A COUPLE OF DAYS. THEREAFTER, WITH THE STEERING STILL NOT WORKING, THE CAR WAS TOWED TO THE DEALER (MEADE LEXUS OF SOUTHFIELD MICHIGAN). THE DEALER CHECKED THE CAR OUT AND HELD IF FOR SEVERAL DAYS. THEIR 'REPAIR' WAS TO UNPLUG THE CAR'S COMPUTER AND PLUG IT BACK IN. NOW THE STEERING WORKS. THEY TELL ME THAT NO FURTHER REPAIR IS NECESSARY. THIS ALL SEEMS VERY ODD TO ME. I'M SCARED OUT OF MY MIND TO ALLOW MY KID BACK IN THE CAR (18 YEAR OLD NEW DRIVER). IT WAS LITERALLY IMPOSSIBLE TO TURN THE WHEEL WHEN THE STEERING WENT OUT. THERE WAS A STEERING CAMPAIGN SEVERAL YEARS AGO (9LC), BUT THE DEALER TOLD ME THAT MY VIN IS NOT IN THE RANGE OF CARS NEEDING REPAIR. I CAN UNDERSTAND THAT OLDER HIGH MILEAGE CARS SOMETIMES NEED REPAIR, BUT THE STEERING SYSTEM SHOULD NEVER FAIL. AFTER READING OTHER COMPLAINTS ON THE NHTSA WEBSITE AND USER FORUMS, I UNDERSTAND THAT THIS PROBLEM EXISTS WITH OTHER LEXUS IS250 AND IS350 VEHICLES. I AM UNSURE HOW TO PROCEED, BECAUSE I FEAR THAT THE CAR IS UNFIT TO DRIVE.

Exterior Lighting
Filed Nov 10, 201585,040 milesVA

WHEN OPERATING THE FRONT HEADLIGHTS, THE LIGHTS WILL FADE OFF DURING DRIVING. THE BULB DOES NOT GO COMPLETELY OUT, BUT WITHIN A FEW MINUTES OF DRIVING, THEY WILL GO OUT. I HAVE TO CLICK THE LIGHTS ON AND OFF FOR THEM TO COME BACK ON. I HAVE HAD ONE BULB REPLACED, AND WILL HAVE THE OTHER REPLACED AS WELL. THIS SEEMS TO BE A COMMON ISSUE WITH THIS VEHICLE AS I HAVE A CO-WORKER THAT EXPERIENCES THE SAME WITH HIS IS350 LEXUS.

Unknown or Other
Filed Oct 21, 201585,000 milesLA

I PURCHASED MY 2007 LEXUS IS 250 IN 2010. OVER THE LAST YEAR THE DASHBOARD HAS MELTED TO THE POINT TO WHERE IT IS UNTOUCHABLE AND OBSTRUCTS THE VISION IN MY VIEW FROM THE SUN GLARING AGAINST THE MELTED DASH. MY DOOR ARE ALSO SOFT AND CRUMBLE TO THE TOUCH OF FINGERNAILS, KEYS, RUBBING OF ANY KIND. I HAVE CONTACTED LEXUS AND WAS TOLD I WILL BE PUT ON THE LIST FOR RECALL BUT THEY CANNOT GIVE ME A TIME FRAME OF WHEN THE RECALL WILL TAKE PLACE. WHEN I DRIVE, I CAN BARELY SEE THE THE GLARE IT CAUSES IN MY VIEW OF THE WINDSHIELD SO IT IS VERY DANGEROUS AT THIS POINT. IT IS ALSO IMPOSSIBLE TO CLEAN, TOWELS AND PAPER TOWELS WILL STICK TO THE DASH INTO THE GLUEY SUBSTANCE.

Electrical System
Filed Oct 10, 201577,800 milesMD

THIS VEHICLE WENT INTO THE LEXUS DEALERSHIP FOR A RECALL ON THE FUEL SYSTEM. AFTER RECEIVING IT BACK FROM THE DEALERSHIP, THE VEHICLE SHUTS OFF COMPLETELY WITHOUT NOTICE. THE VEHICLE HAS BEEN BACK TO THE DEALERSHIP FOR REPAIRS AND EACH TIME IT IS RETURNS, WITHIN A WEEK THE VEHICLE SHUTS DOWN. AS OF OCTOBER, THE DEALERSHIP HAS RECEIVED ALMOST $8000.00 FOR REPAIRS. THIS VEHICLE IS BECOMING A DEATH TRAP. IT WOULD SHUT DOWN AFTER STOPPING AT A STOP LIGHT OR STOP SIGN, BUT THE LAST TWO TIMES, IT HAS SHUT OFF WHILE DRIVING. ONCE ON THE INTERSTATE. WE ARE ASKING THAT SOMETHING BE DONE IMMEDIATELY, THIS CAR IS UNSAFE TO DRIVE AND THE DEALERSHIP CONTINUES TO FIND OTHER ISSUES TO MAKE MONEY, BUT HAS FAILED TO REPAIR THE ISSUE CAUSED BY THE RECALL REPAIR. LEXUS HEADQUARTERS HAS BEEN NOTIFIED. THE MARYLAND ATTORNEY GENERAL HAS BEEN REQUESTED TO INTERVENE AND ASSIST US WITH THIS ISSUE. YOUR HELP WOULD TRULY BE APPRECIATED.

Unknown or Other
Filed Oct 8, 2015FL

THE FRONT DASHBOARD IS MELTING FROM THE SUN ALSO THE DOOR HANDLES ARE BREAKING IN PIECES.ITS THERE A RE-CALL ON THIS PARTICULAR SITUATION.ALSO THE DASHBOARD AND THE DOORS ARE VERY STICKY.

Unknown or Other
Filed Oct 5, 2015FL

THE DASHBOARD ON THE CAR IS MELTED. THE MELTED SURFACE REFLECTS THE SUNLIGHT AND CAUSES A GLARE DIRECTLY INTO THE DRIVER'S EYES WHILE DRIVING. THE EFFECTS OF MELTED RUBBER ON THE AIR INSIDE THE CABIN IS UNKNOWN, BUT WORRISOME.

Electrical System
Filed Sep 20, 201577,850 milesMD

MY HUSBAND WAS DRIVING ON I 295 IN MARYLAND, WHEN THE CAR SUDDENLY SHUTDOWN. HE STATED HE WAS GOING APPROXIMATELY 55 MILES PER HOUR AND WAS FORTUNATE ENOUGH TO BE ABLE TO MANEUVER FROM THE MIDDLE LANE TO THE SIDE OF THE ROAD. THIS IS NOT THE FIRST TIME THE VEHICLE SHUTDOWN COMPLETELY. THE PREVIOUS INCIDENTS OCCURRED AFTER STOPPING AT A STOP SIGN OR SIGNAL. THE VEHICLE HAS BEEN TO THE LEXUS DEALERSHIP IN MARYLAND FOR REPAIRS, BUT EACH TIME(AT LEAST 4 NOW) WITHIN A 6-7 DAYS, THE VEHICLE SHUTS DOWN. THESE INCIDENTS DID NOT START UNTIL AFTER THE DEALERSHIP TOOK CARE OF THE FUEL RECALL, APRIL OF 2015.

Service Brakes
Filed Sep 13, 2015107,000 milesCA

THERE IS AN ELECTRONIC COMPUTER THAT CONTROLS THE ABS BRAKES ON TOYOTA/LEXUS AND IF IT GOES BAD IT CAN CAUSE YOU TO LOSE YOUR BRAKES! MY WIFE AND I ALMOST CRASHED! WHEN THE BRAKES WENT OUT, THEY FELT SQUISHY AND CHECK ENGINE LIGHT, VSC, LIGHTS WENT ON. THEN THE BRAKES GOT REAL SENSITIVE, I EITHER GOT IT TO COME TO SCREECHING STOP IN TRAFFIC OR BARELY COME INCHES FROM REAR ENDING THE CAR IN FRONT OF US.

Electrical System
Filed Jul 30, 2015120,000 milesTX

SITTING STILL IN A PARKING LOT. JUST STARTED THE CAR. LED LIGHTS STOPPED WORKING ON SPEEDOMETER AND RPM. THEN I TRIED TO TOUCH MY GPS AND IT STOPPED RECOGNIZING MY TOUCH. TRAVELING DOWN THE ROAD, MY HEADLIGHTS GO OUT AND I TURN THE LIGHT SWITCH OFF AND BACK ON AND MY HEADLIGHTS COME BACK ON. TWO YEARS LATER (PRESENT TIME), MY HEADLIGHTS STILL GO OFF WHILE DRIVING OR SITTING STILL VERY FREQUENTLY. MY LED LIGHTS ARE STILL NOT WORKING AND I ENDED UP PURCHASING ANOTHER GPS SCREEN AND HAD AN AUTO ELECTRICIAN INSTALL IT FOR ME. OCCASIONALLY MY AIR CONDITIONING SYSTEM HAS A MIND OF ITS OWN BY SWITCHING TO DIFFERENT SETTING ON ITS OWN. I HAVE TO TURN IT OFF AND BACK ON BEFORE I CAN CHANGE SETTINGS ON IT MYSELF AND SOMETIMES IT STILL WON'T LET ME CHANGE THEM. AUTO ELECTRICIANS SAID THAT THEY WOULD BE CHASING A GHOST TRYING TO FIND WHAT IS CAUSING ALL THE PROBLEMS. I HAVE LOOKED UP COMPLAINTS ON THE MODEL AND YEAR OF THIS VEHICLE ONLINE AND HAVE FOUND MANY OTHERS HAVING THE SAME PROBLEMS THAT I AM EXPERIENCING. SOMETHING NEEDS TO BE DONE. THIS WILL COST EACH VEHICLE OWNER THOUSANDS OF DOLLARS BEFORE AN ELECTRICIAN COULD POSSIBLY BE ABLE TO FIND THE PROBLEM AND FIX IT .

Visibility/Wiper
Filed Jul 14, 201590,000 milesNC

MY DASH HAS BEEN MELTING FOR SEVERAL MONTHS NOW, IT DOESN'T MATTER IF I USE SOMETHING TO BLOCK OUT THE SUN. NOT ONLY IS THE DASH MELTING, IT IS BREAKING OFF IN CHUNKS IN CERTAIN AREAS. WHEN YOU TOUCH IT, IT IS STICKY AND LEAVES A PRINT OF WHATEVER TOUCHED IT. I AM NOT ABLE TO CLEAN IT AND IT LEAVES A BAD GLARE FROM THE SUN WHEN YOU ARE DRIVING. THIS ISN'T THE FIRST CASE I HAVE READ ABOUT THIS - WHAT IS GOING TO BE DONE, IF ANYTHING.

Fuel/Propulsion System
Filed Jun 8, 201580,000 milesFL

TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE FOR YEARS IN WHICH THERE WERE STRONG FUMES OF FUEL EMITTING INTO THE INTERIOR OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR NHTSA CAMPAIGN ID NUMBERS: 11V029000 (FUEL SYSTEM, GASOLINE), 14V647000 (FUEL SYSTEM, GASOLINE) AND WAS UNABLE TO DETERMINE WHAT PARTS WERE REPLACED BY THE DEALER. THE DEALER DIAGNOSED THAT THERE WAS A POTENTIAL FUEL PRESSURE SENSOR LEAK AND THAT THE FUEL PRESSURE SENSOR MAY NEED TO BE REPLACED BUT THE DEALER DID NOT REPLACE THE PART. THE MECHANIC INDICATED THE SEALING PROPERTY OF THE GASKET WAS RESEALED NEAR THE THE FUEL DELIVERY PIPE. THE CONTACT WAS CONCERNED THAT THE FAILURE WAS ONLY SEALED AND THAT THE FUEL DELIVERY PIPE AND THE FUEL PRESSURE SENSORS WERE NOT REPLACED. THE CONTACT INDICATED THAT WITHIN A WEEK OF THE REPAIR THE SRONG FUMES OF FUEL CONTINUED. THE VEHICLE WAS NOT REPAIRED FROM THE RECALLS AND THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Air Bags
Filed May 26, 2015100,000 milesTX

AIR BAGS STAYS ON ALL THE TIME. THE DEALER, LEXUS, REFUSES TO MAKE REPAIR. THE VEHICLE WAS NEVER INVOLVED IN AN ACCIDENT......UPDATED 12/03/15 *BF UPDATED 10/17/2017*CN

Structure
Filed Apr 29, 201580,000 milesTX

I STARTED NOTICING THAT MY DASHBOARD AND ALL FOUR DOOR PANELS ARE MELTING AND ITS VERY STICKY. WHILE DRIVING THE GLARE GETS REALLY BAD REFLECTING ONTO THE WINDSHIELD THAT ITS HARD TO SEE. I CAN'T LEAN MY ARM ON MY DOOR BECAUSE ITS REALLY STICKY AND IT LEAVES A FILM ON MY ARM. MY DASHBOARD IS ALSO CRACKING DUE TO THIS MELTING. I HAVE NOT NOTICED A RECALL ON IT BUT I HAVE SPOKE TO OTHERS THAT THIS IS HAPPENING TO AND ALSO SEEING THE SAME ONLINE WITH OTHER LEXUS/TOYOTA OWNERS. *TR

Structure
Filed Mar 10, 2015157,000 milesPR

THE VEHICLE DASHBOARD AND DOORS MATERIALS ARE MELTED/STICKY/GLOSSY, CANNOT BE TOUCHED OR EVEN CLEAN, MY MAIN CONCERN IS THE AIRBAG. *TR

Steering
Filed Mar 5, 2015165,000 milesTX

I LOST POWER STEERING AND VERY HARD TO TURN THE STEERING WHEEL. PS LIGHT IS CAME ON THE DASH. *TR

Exterior Lighting
Filed Feb 20, 2015AL

VEHICLE HEADLIGHTS GO OUT WHILE DRIVING. I HAVE DONE SOME RESEARCH AND DISCOVERED IT IS A MAJOR PROBLEM WITH THIS MODEL AND WOULD LIKE TO KNOW WHY THERE HAS NOT BEEN A RECALL TO ADDRESS THE PROBLEM. I HAVE A 16 YEAR OLD DRIVING THIS VEHICLE AND I AM VERY CONCERNED. *TR

Exterior Lighting › Headlights
Filed Feb 4, 201590,000 milesCA

TL* THE CONTACT OWNS A 2007 LEXUS IS 250. WHILE DRIVING APPROXIMATELY 55 MPH ON A DARK ROAD, THE HEADLIGHTS FAILED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 90,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Lexus IS 250 → · Every IS 250 year → · How the figures are calculated →