2007 Lexus IS 250 complaints

DASHBOARD AND DOOR MATERIAL MELT/ARE MELTING. IF THE CAR IS NOT IN THE GARAGE THE DASHBOARD/DOOR MATERIAL WILL BE STICKY TO THE TOUCH. DASHBOARD AREA HAS MELTED AND REFLECTS ON THE MIRROR AS A GLARE. ISSUE CONTINUES TO GET WORSE OVER TIME AND THE LINING OF THE DOORS IS PEELING. THIS AFFECTS THE DOORS WHICH HAVE THE SAME MATERIAL AS THE DASHBOARD.

I HAVE COMPLAINED TO THE LEXUS DEALERSHIP AS WELL AS SONIC ABOUT THIS DASHBOARD. MY WARRANTY WAS VALID MY FIRST SEVERAL COMPLAINTS, PICTURES WERE TAKEN BY A LEXUS REP AND SENT TO CORPORATE. AT THAT TIME CORPORATE DENIED COMPLAINT I PERSONALLY CALLED AND A REP TOLD ME THAT THEY HAVE RECEIVED CALLS IN REGARDS TO MELTING STICKY DASHBOARD AND THEY HAVING THIS PROBLEM WITH PEOPLE THAT LIVE IN HOT HUMID CLIMATE. I WAS IN DISBELIEF THAT THE REP TOLD THAT TO ME. I ASKED THE REP WHO MAKES A CAR BASED ON CLIMATE WEATHER I LIVE IN ALABAMA AND IN THE SUMMER WITH THE SUN BEAMING ON DASHBOARD CAN POSSIBLY CAUSE A CAR ACCIDENT. SAFETY SAFETY HAS BEEN MY MAIN CONCERN THIS IS DANGEROUS. THEY CALLED ME AND SAID THEY WORKED PAY 20% THEN A COUPLE DAYS LATER SAID 20% ONLY TOWARDS PARTS. *TR

TL*THE CONTACT OWNS A 2007 LEXUS IS250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V647000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 LEXUS IS250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, ANOTHER DRIVER CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS 130,000. ....UPDATED 02-03-15 *BF UPDATED 02/18/15*JB

THE DASHBOARD IS MELTING AND WHEN THE SUN SHINES IT REFLECTS ON THE WINDSHIELD COMPROMISING MY VISIBILITY CAUSING ME TO ALMOST GET INTO A CAR ACCIDENT. THE DOOR PANELS ARE ALSO MELTING. I CANNOT CONTINUE TO DRIVE IN DANGER. I HAVE ATTEMPTED TO GET RESOLUTION FROM LEXUS BUT HAVE NOT BEEN SUCCESSFUL FOR YEARS. THIS ISSUE WITH THE DASHBOARD IS DANGEROUS. I HAVE BEEN WAITING FOR TOO LONG FOR LEXUS TO HELP ME OUT BUT WITH NO SUCCESS. *TR

OVER A FEW YEARS THE DASHBOARD OF MY CAR HAD DRASTICALLY BECOME STICKY AND SHINY. ANYTIME THE CAR IS VALETED OR REQUIRED TO SHOW A TEMPORARY PARKING TAG THE PAPER STICKS OR ANYTHING THAT TOUCHES IT STICKS. ALSO, WHILE DRIVING IT CREATES A TERRIBLE GLARE ON THE WINDSHIELD, CAUSING IT HARD TO SEE OUT THE WINDOW. *TR

TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THERE WAS A STRONG ODOR OF FUEL EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS WHERE THE FAILURE WAS NOT ABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V647000 (FUEL SYSTEM, GASOLINE) BUT THE REMEDY WAS NOT AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 20,000. UPDATED 3/13/15*CN

TL* THE CONTACT OWNS A 2007 LEXUS IS 250. WHILE DRIVING 55 MPH, THE ENGINE STALLED AND FAILED TO RESTART. THE FAILURE RECURRED ONCE AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ENGINE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.

THE DASHBOARD IS MELTING IN THE AREA TOWARD THE FRONT, CLOSEST TO THE WINDSHIELD GLASS. THIS SEEMS TO BE AS A RESULT OF THE DASH MATERIAL REACTING TO HEAT. IN THE AREAS WHERE THIS OCCURS, THE SURFACE OF THE DASH IS VERY SHINY AND STICKY, AND THERE IS CONSIDERABLE GLARE FROM THE DASH WHEN DRIVING IN FULL SUNLIGHT. IN ADDITION, THERE ARE NOXIOUS FUMES EMITTED FROM THE DASH. THIS IS ESPECIALLY NOTICEABLE AFTER THE CAR HAS HEATED UP AFTER BEING PARKED IN THE SUN. *TR

DASHBOARD MELTING AND DOOR SIDE PANEL MELTING. THE MELTING OF DASHBOARD AND SIDE DOOR PANELS CAUSES A SHINY REFLECTION ONTO WINDSHIELD. THE GLARE FROM THE REFLECTION CAUSED THE DRIVER DIFFICULTY IN SEEING AND LED TO ACCIDENT. *TR

THE DASHBOARD AND SIDE DOORS ARE STICKY, SHINY AND MELTING. WHEN GLARE HITS IT IS VERY HARD TO SEE BECAUSE OF THE SUN HITTING THE DASHBOARD. ON THE DOORS PIECES ARE COMING OFF SINCE THE MATERIAL SEEMS VERY SOFT. *TR

MY DASHBOARD AND DOORS HAVE BEEN MELTING INCREASINGLY OVER THE PAST YEAR FROM THE FLORIDA HEAT/HUMIDITY. THE DASHBOARD IS COMING APART AND IS STICKY. MY VISION IS GREATLY IMPACTED BY THE GLARE ON THE WINDOW THAT OCCURS FROM THE STICKY DASHBOARD . I AM HIGHLY FEARFUL OF AN ACCIDENT. MY DOORS ARE SO STICKY THAT MY CLOTHES ARE CONSTANTLY RUINED. I CONTACTED LEXUS AND THEY ONLY OFFERED $500 AS A COURTESY, SINCE I AM OUT OF "WARRANTY". LEXUS QUOTED ME $3300 TO FIX THE PROBLEM. I HAVE SEEN THE NEWS WITH MANY OTHERS WITH SIMILAR PROBLEMS AND NO ASSISTANCE HAS BEEN OFFERED, PLACING MINE AND OTHERS LIVES AT RISK. *TR

ISSUES WITH DASHBOARD MELTING AND BOTH DRIVER AND PASSENGER DOORS. *TR

THE AIR BAG LIGHT CAME ON IN OUR 2007 LEXUS IS 250. WE RECENTLY BROUGHT IT INTO THE LEXUS OF CHERRY HILL (NJ) DEALERSHIP FOR A COUPLE OTHER RECALL ITEMS, AND FIGURED THAT WE BETTER HAVE THIS AIR BAG ISSUE LOOKED OVER AS SOON AS POSSIBLE. THINKING IT WAS AN ELECTRICAL/CIRCUIT PROBLEM, WE WERE COMPLETELY SHOCKED WHEN THE LEXUS REPRESENTATIVE STATED THAT ADMITTEDLY THERE WAS A MANUFACTURER'S DEFECT IN THE AIR BAG CABLE HARNESS; IT WAS MADE TOO SHORT IN THE LEXUS 2006 - 2007 IS 250 MODELS. AFTER RESEARCHING, I SAW THAT THIS EXACT INFORMATION IS ALL OVER THE INTERNET, POSTED BY OTHER ANGRY 2006 - 2007 LEXUS IS 250 OWNERS. IN SUMMARY, THE AIR BAGS WILL NOW NOT DEPLOY DURING VEHICLE IMPACT, UNTIL WE, THE CONSUMER, PAY $3,500.00 TO GET THEM FIXED. I WENT AROUND-AND-AROUND WITH LEXUS OF CHERRY HILL AND THEIR CORPORATE OFFICE IN CALIFORNIA, FIGHTING, BECAUSE I SEE NO REASON WHY, I, THE CONSUMER, MUST PAY A HEFTY PRICE FOR AN EXTREMELY IMPORTANT SAFETY DEFECT THAT IS 100% LEXUS' FLAW. I HAVE MANAGED TO GET MY OUT-OF-POCKET COST DOWN TO $2,300.00 NOW, BUT IT IS $2,300.00 OF MY HARD EARNED MONEY WHICH WAS SAVED FOR A 2015 VACATION, THAT I ABSOLUTELY SHOULD NOT HAVE TO PUT OUT FOR THIS MAJOR MANUFACTURER DEFECT. THEY RECALLED OUR CAR AT NO COST, FOR WIPER BLADES AND FLOOR MATS, BUT LEXUS REFUSES TO MAKE RIGHT WHAT THEY BUILT WRONG, WHICH COULD CAUSE LIFE-THREATENING INJURIES OR DEATH. HAS TOYOTA/LEXUS LEARNED NOTHING FROM GM? *TR

MATERIAL ON MY DASH APPEARS TO BE STICKY, POSSIBLY DUE TO HOT WEATHER, AND CAN CAUSE A SIGNIFICANT AMOUNT OF LIGHT REFLECTION PRODUCING GLARE ON THE WINDSHIELD. DEPENDING ON THE SUN'S RELATIVE DIRECTION TO THE CAR, IT CAN HINDER VISIBILITY TO WHERE DRIVING DURING THE DAYTIME IS NOT FEASIBLE. *TR

DASH AND DOOR SIDE PANELS MELT AND CAUSE GLARE AND SCRATCH VERY EASILY. 2 YEAR OLD SON CAN EASILY TAKE CHUNKS OUT AND PLACES IN HIS MOUTH. *TR

I OWN A 2007 LEXUS IS250 AND THE INTERIOR IS MELTING. THE DASHBOARD HAS A GLOSSY, STICKY RESIDUE THAT HAS MADE DRIVING DURING THE DAY IN SUNNY CONDITIONS IMPOSSIBLE. THE RESIDUE CAUSES A GLARE THAT HINDERS MY ABILITY TO SEE WHILE DRIVING. SO MUCH SO THAT I ALMOST MISSED A STOP SIGN! THE DOOR PANELS ARE MELTING TO THE POINT THAT IF YOU TOUCH THEM THE MATERIAL STICKS TO YOUR HANDS AND CLOTHING OR JUST FALLS OFF AND WHEN I GET IT ON MY HANDS IT CAUSES A RASH. I'VE CONTACTED LEXUS AND SUBMITTED A REQUEST TO HAVE THESE PARTS REPLACED AND I WAS QUICKLY DENIED. I'M REPORTING THIS ISSUE TO YOU TODAY BECAUSE THIS IS MY ONLY VEHICLE AND I HAVE NO CHOICE BUT TO DRIVE IT AND I WANTED TO DOCUMENT MY CONCERNS IN CASE SOMETHING WERE TO HAPPEN. THANK YOU FOR YOUR TIME. HAVE A GREAT DAY! *TR

DASHBOARD IS LITERALLY MELTING. LOOKS SHINY AND IS STICKY TO TOUCH. LEAVES BLACK RESIDUE ON FINGERS AND CREATES A DANGEROUS GLARE ON WINDSHIELD. *TR

THE HEADLIGHT LIGHT BULB IS OUT ON THE DRIVER'S SIDE, BUT WORKS PROPERLY WHEN NOT OVERHEATED. *TR

TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD MELTED. THE FAILURE CREATED A GLARE ON THE WINDSHIELD THAT IMPAIRED THE CONTACT'S VISIBILITY WHILE DRIVING IN THE DAYTIME. THE DEALER STATED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

THE DASHBOARD AND DOOR PANELS OF MY 2007 LEXUS IS250 CONTAIN A RUBBER LIKE MATERIAL THAT HAS BECOME STICKY AS IF IT IS MELTING AWAY. IT HAS BECOME EXTREMELY FRAGILE TO THE TOUCH, LEAVING YOUR FINGER IMPRINT OR EVEN A CHUNKS TO COME OFF. WHEN DRIVING DURING THE DAY, I NOW HAVE A REFLECTION OF THE WHOLE DASHBOARD ON MY WINDSHIELD WHICH IMPAIRS MY VISIONS AS IT IS ALMOST IMPOSSIBLE TO SEE OUT WITHOUT SUNGLASSES ON. THIS HAS BECOME A MAJOR SAFETY ISSUE AND FOR THE PRICE TAGS THAT COME WITH THESE VEHICLES, WE SHOULD ALL BE GETTING THIS PROBLEM FIXED BEFORE IT COST PEOPLE THEIR LIVES. *TR

THE DASHBOARD OF MY 07 LEXUS IS 250 HAS BEEN OOZING A GREASY UNKNOWN CHEMICAL. ASIDE FROM BEING UNSIGHTLY AND DIRTY, THIS STICKY DASHBOARD POSES A SEVERE SAFETY ISSUE. ON SUNNY DAYS, VERY COMMON IN S.FLORIDA, THE CHEMICAL OOZE PRODUCES A GLARE ON THE WINDSHIELD THAT IMPAIRS THE DRIVER FROM HAVING A CLEAR UNOBSTRUCTED VIEW OF THE ROAD. I ALMOST STRUCK A PEDESTRIAN DUE TO THE FACT THAT HE WAS UNSEEN BY ME DUE TO THE BLIND SPOT CREATED BY THE GLARE. LUCKILY, I WAS ABLE TO STOP IN TIME. BEING ABLE TO CLEARLY VIEW THE ROAD IS ESSENTIAL IN CONDUCTING A VEHICLE SAFELY. RESEARCH NEEDS TO BE CONDUCTED TO SEE IF THE DEFECTIVE DASHBOARDS WILL HAVE AN IMPACT ON THE EFFECTIVE AND SAFE DEPLOYMENT OF THE PASSENGER AIRBAGS IF A SLIGHT GRAZE BY A FINGERNAIL ON THE DASHBOARD CAUSES IT TO BREAK OFF, HOW WILL THE IT REACT WITH THE SPEED AND POWER THAT AN AIRBAG DEPLOYMENT WILL HAVE. ANOTHER SAFETY CONCERN, THAT NEEDS TO BE INVESTIGATED IS THE TOXIC IMPACT THAT THIS CHEMICAL CREATES, ESPECIALLY AFTER BEING EXPOSED TO THE HEAT OF A PARKED CAR IN THE SUN. IS ANYBODY INVESTIGATING THE IMPACT THAT THIS DEFECTIVE MATERIAL MAY HAVE ON THE HEALTH OF MY FAMILY AND MYSELF, AFTER BEING EXPOSED TO THIS UNKNOWN SUBSTANCE ON A DAILY BASIS? THIS MATERIAL IS REACTING SO UNEXPECTEDLY BY FALLING APART, HOW DO WE KNOW IT IS NOT TOXIC? I 'M THE ORIGINAL OWNER OF THIS 'LUXURY VEHICLE' WHO HAS LESS THAN 60,500 MILES. LEXUS AND THE DEALER, OFFERED 25% OFF TO REPAIR THE DEFECTIVE DASHBOARD AND DOORS. IT IS DISAPPOINTIN

DASHBOARD OF THE CAR HAS MELTED, SPECIFICALLY RIGHT IN FRONT OF THE DRIVER POSITION. THE SIZE OF THE MELTING/SHINY REFLECTIVE AREA IS ROUND AND LIKE 9 INCHES WIDE. THE REFLECTION OF THE SHINY MELTING RUBBER FROM THE DASH AFFECTS HAVING A CLEAR VISIBILITY OF THE ROAD. THIS IS A SAFETY HAZARD AND NOT ACCEPTABLE FOR A RELATIVELY NEW VEHICLE. THIS HAPPENED FOR THE FIRST TIME OVER TWO YEARS AGO, BUT IT JUST KEEP GETTING WORSE, THE CAR IS DRIVEN BY MY PREGNANT WIFE. *TR

MY LEXUS IS 250 HAS A MELTING AND STICKY DASHBOARD AS WELL AS ALL FOUR DOOR SIDES AND ITS HANDLE BARS. EVERY TIME I TOUCH ON THE DASHBOARD DUE TO THE TOP OF THE DRIVER'S WHEEL BEING SO CLOSE, I HAD IT ON MY FINGERTIP BEING STICKY AND I HAVE TO WIPE IT OFF BUT STILL LEFT SOME BLACK MARK ON MY FINGER. ALSO EVERYTIME I PUT THE WINDSHIELD COVER TO PROTECT THE HEAT FROM GOING INSIDE, IT PLACED SOME MARKS ON THE DASHBOARD. IT HAS BEEN SO BAD TO SMELL TOXIC CHEMICALS COMING FROM THE DASHBOARD WHILE I'M IN THE CAR DRIVING. NEED TO SAY MORE ? I AM AFRAID IT MAY GIVE ME AN ILLNESS IN THE FUTURE FROM SMELLING IT INTO MY LUNGS. CAN'T WE HAVE A RECALL FROM LEXUS AND DO SOMETHING ABOUT IT REAL QUICKLY ? IT WOULD BE REAL NICE TO REPLACE THE OLD DASHBOARD AND SIDES WITH A BEST QUALIFIED STANDARD WITH THE MATERIALS THAT IS SAFE THAT WON'T HURT THE CUSTOMER AND WON'T DAMAGE FROM THE SUN FROM MELTING AGAIN. I SEE LEXUS CHANGED THE DASHBOARD MATERIAL TO SOME KIND OF LEATHER OR THICK LEATHER THAT WON'T MELT. I PAID ALOT OF MONEY FOR MY CAR AND I'M REAL DISAPPOINTED ABOUT THE QUALITY OF THE INTERIOR OF THE CAR I PAY FOR. I HAD AN OLD CAR HONDA CIVIC FOR A LONG TIME AND I NEVER EXPERIENCED A SIMILAR PROBLEM WITH A DASHBOARD. VERY GOOD QUALITIES IN THE INTERIOR IN THE HONDA CIVIC BACK THE 1980S. NOW 2005 TO 2007 LEXUS USED A CHEAPER KIND OF MATERIAL ON THE DASHBOARD ?? WE CUSTOMERS PAID ALOT OF HARD MONEY EARNED FOR THIS CAR WE LOVE. THANK YOU. *TR

DASHBOARD AND DOORS (INSIDE) BECOME STICKY WITH BLACK GREASY PIECES WHICH COMES OFF WHEN TOUCHED. *TR

TL* THE CONTACT OWNS A 2007 LEXUS IS250. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING. THE GLARE FROM THE DASHBOARD OBSTRUCTED THE CONTACT'S VIEW WHEN DRIVING IN SUNNY CONDITIONS. THE DEALER HAD NEVER BEFORE SEEN THAT TYPE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000.

FOR SEVERAL YEARS DASH AND OTHER RUBBER PARTS OF INTERIOR ARE MELTING AND FORMING A GUMMY/GLUE TYPE SUBSTANCE THAT CAUSES PERMANENT DAMAGE TO APPEARANCE AND STICKS TO ANYTHING THAT TOUCHES IT INCLUDING DAMAGING CLOTHING. LEXUS MADE ME PAY FOR LABOR TO REPLACE DASH BUT REFUSED TO REPLACE DOOR COMPONENTS SAYING IT WAS TOO EXPENSIVE TO FIX AND THEY INSISTED I PAY FOR THE ENTIRE COST OF REPLACING ALL 4 DOORS. THIS IS RIDICULOUS THAT CAR OWNERS HAVE TO PAY FOR FIXING A MANUFACTURING DEFECT THAT IS CAUSED BY USING A RUBBER THAT DEGRADES OVER TIME AND BECOMES A GOOEY SUBSTANCE. *TR

DASHBOARD IS EXTREMELY STICKY AND APPEARS TO BE MELTING. *TR

FOR SEVERAL YEARS NOW MY DASHBOARD HAS BEEN VERY STICKY IN THE DAYTIME WHICH CAUSES A VERY BRIGHT REFLECTION / GLARE. THE SIDE DOOR PANELS ALSO ARE LIKE DETERIORATING AND EASILY SCRATCH AND PEEL OFF. THE VEHICLE IS VERY STICKY AND LEAVES A BLACK / DIRTY MARK ON YOUR HAND IF TOUCHED.

I HAVE A 2007 LEXUS IS 250. I'VE HAD IT FOR 7 YEARS NOW AND LOVE EVERYTHING ABOUT IT. BUT ABOUT 2-3 YEARS AGO, THE VINYL INTERIOR STARTING GETTING STICKY. IT'S GOTTEN WORSE THAT IF YOU TOUCH IT THE COLOR COMES OFF ON YOUR FINGERS. I HAVE A BIG SHINY AREA ON THE DASHBOARD WHICH REFLECTS ON THE FRONT WINDSHIELD AND MAKES VISIBILITY DIFFICULT. I KNOW THERE'S OTHERS HERE IN SOUTH FLORIDA WITH THE SAME ISSUE, THAT HAVE GONE TO LEXUS AND HAVE BEEN TOLD THEY HAVE TO PAY TO REPLACE IT, THAT IT'S NOT COVERED. *JS

THE DASH BOARD STARTED MELTING DURING THE SUMMER. I APPROACHED LEXUS WHILE I HAD EXTENDED WARRANTY AND THEY ADVISED THEY WERE NOT ABLE TO DO ANYTHING ABOUT IT. WOULD LIKE TO KNOW IF THERE IS SOMETHING THAT CAN BE DONE TO HAVE THIS REPLACED. *JS

PURCHASED THE 2007 LEXUS IS 250 USED IN MARCH, 2014. WITHIN A COUPLE OF WEEKS, NOTICED THE DASHBOARD AND INTERIOR DOOR PANELS GET VERY SHINY AND STICKY (I.E. MELTING) WHEN IT IS HOT OUTSIDE AND THE INTERIOR CAR TEMPERATURE RISES. *JS

APPROXIMATELY 3 YEARS AFTER PURCHASING THIS VEHICLE, THE DASHBOARD AND THE DOORS STARTED TO GET VERY STICKY. WHEN I INQUIRE ABOUT THIS WITH THE DEALER IN MARCH OF 2012 I WAS TOLD THERE WAS NOTHING THEY COULD DO, THAT I NEEDED TO HAVE IT REPLACED AT MY OWN COST. THE PROBLEM CONTINUES TO GET WORSE AS THE DASHBOARD/DOORS ARE MELTING AND ARE ALSO CRACKING. *JS

I HAVE A 2007 LEXUS IS250 IN WHICH THE DASHBOARD AND SIDE DOOR MOLDING ARE MELTING CAUSING THE RUBBER TO COME OFF THE DASHBOARD. THERE HAS BEEN NUMEROUS COMPLAINTS FROM LEXUS OWNERS THAT THEY ARE HAVING THE SAME ISSUE. INVESTIGATOR REPORTER FOR CHANNEL 6 IN MIAMI HAS FILE A COMPLAINT AGAINS TOYOTA AND LEXUS TO MAKE THIS A MANDATORY RECALL TO FIX THIS ITEMS,TOYOTA IS AWARE BUT THEY DO NOT WANT TO REPLACE THE DASHBOARDS UNLESS WE PAY $900.00 FOR THE REPAIRS. IF THEY KNOW THERE IS AN ISSUE THEY NEED TO FIX IT INSTEAD OF CHARGING THE CONSUMER FOR THERE MISTAKE. *JS

TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE VSC AND CHECK ENGINE INDICATORS ILLUMINATED INTERMITTENTLY. WHILE DRIVING 20 MPH, THE TRACTION CONTROL FAILED AND THE VEHICLE SPUN OUT OF CONTROL ONTO AN OPEN FIELD. THE DEALER STATED THAT THE EXHAUST PIPE WAS EXCESSIVELY CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 70,000.

I NOTICE MY CAR DASHBOARD HAS BEEN MELTING FOR ABOUT 2-3 YEARS NOW, IT IS NOW CREATING A OBSTRUCTION WHILE DRIVING IN THE DAYTIME BECAUSE IT CAUSES A GLARE ON THE WINDSHIELD. IT'S LITERALLY A STICKY MESS, THE DYE IN THE DASHBOARD IF TOUCHED TRANSFERS ON THE FABRIC IN CAR. I BROUGHT IT TO THE ATTENTION OF THE DEALERSHIP, THE ONLY I OPTION HAVE IS TO CHANGE THE ENTIRE DASHBOARD AT MY COST. THROUGH MY RESEARCH THERE ARE MANY CARS ON THE ROAD WITH THIS ISSUE. I APPRECIATE YOUR ATTENTION IN THIS VERY SERIOUS MATTER. *TR

THE DASH AND UPPER DOOR PANELS STARTED TO GET SOFT, STICKY AND STARTED TO MELT WITH TOUCH.

AT START UP, THE CAR RATTLES. AFTER SEVERAL COMPLAINTS TO THE DEALER SEVERAL OTHER "FIXES" HAVE BEEN DONE. ONE FIX WAS TO REPLACE THE PISTON RINGS UNDER RECALL. I HAVE NOW STARTED TO RECORD ALL CAR STARTS WITH A CAMERA. IN DOING SO I WAS ABLE TO GET THE RATTLE ON VIDEO. UPON SHOWING THIS TO MY SERVICE ADVISOR AND HIS SUPERIOR, THEY SAID IT HAD SOMETHING TO DO WITH THE CAM. SEVERAL TIMES BEFORE I WAS TOLD, OH IT IS NO BIG DEAL. A CAM ISSUE IS A VERY BIG DEAL, AND NOW I AM BEING TOLD THAT THE VVT IS CAUSING THE CAM AND CAM SPROCKET TO SHAKE. THIS SHAKING NOT ONLY CREATES THE RATTLE NOISE ON START UP BUT IS A WARNING THAT THE SPROCKET IS FALLING APART. I HAVE 67,000 MILES ON MY CAR AND IT IS A 2007, THEREFORE PUSHING ME CLOSER AND CLOSER TO BEING OUT OF WARRANTY. THE DEALER STATED IT IS $2500 FIX. THESE CARS ARE ALL LEMONS. MORE OF THEM HAVE THE SAME IDENTICAL PROBLEMS, THAN THOSE THAT DON'T HAVE PROBLEMS. I BELIEVE RESEARCH SHOULD BE DONE ON THE IS AS A WHOLE, ESPECIALLY THE MOTORS AS THEY ARE PRONE TO MANY, MANY DEFECTS. I SHOULD NOT HAVE TO PAY FOR POOR ENGINEERING AND POOR QUALITY/FAULTY PARTS. THIS SHOULD BE THE DEALER, CORPORATE, AND THE MANUFACTURERS RESPONSIBILITY. IF I COULD I WOULD SELL THE CAR BACK TO THE DEALER. I PURCHASED THIS CAR USED JUNE 2012 AND WITHIN A FEW WEEKS I HAD PROBLEMS WITH IT, SHOULD HAVE BEEN A TELL TALE SIGN. *TR

THE DASH AND DOOR SILLS ON THE CAR ARE MELTING AND STICKY. YOU CAN NOT GET IN AND OUT OF THE CAR WITHOUT LEAVING GOUGES IN THE INTERIOR. HANDS STICK TO EVERYTHING AND THE PROBLEM ONLY GETS WORSE. THE CAR IS BECOMING UNUSABLE AND IS DEFECTIVE. *TR

THE DASHBOARD IS STICKY, CHIPPING AND MELTING RESULTING IN A BLINDING GLARE ON THE DRIVER SIDE WIND SHIELD. THE GLARE REDUCES AND HINDERS VISIBILITY AND IT HAS BECOME A SAFETY CONCERN AND HAZARD. THE DASH AND DOOR PANEL ARE SO SOFT THAT ANYTIME I BUMP IT WITH MY NAIL OR RING, A CHUNK OF THE DASH COMES OUT. THIS MELTING IS A POTENTIAL HAZARD FOR THE FUNCTION OF THE AIR BAGS. *TR

THE DOOR PANELS FROM FRONT AND PASSENGER SIDE ARE MELTING VERY BAD. IF I STICK MY NAIL BY MISTAKE, NAIL GOES THROUGH AND I GET THE STICKY BLACK RUBBERY MATERIAL IN NAIL. I PAY TOO MUCH FOR THE CAR AND LEXUS ONLY REPLACE THE DASH BOARD BECAUSE IT WAS ALSO MELTING. *TR

I WAS DRIVING SOUTH IN MY CAR DURING THE MIDDLE OF THE DAY, AND THE GLARE FROM MY DASHBOARD WAS SO BAD I WASN'T ABLE TO SEE A CAR APPX 30 FEET IN FRONT OF ME. THERE WAS NO ACCIDENT, BUT DUE TO LEXUS USING DEFECTIVE MATERIALS FOR THEIR DASHBOARD, IT HAS MELTED AND BECOME SHINY ENOUGH TO BE A REAL DANGER AS THE GLARE FULLY IMPEDES VIEW WHILE DRIVING IN SUNLIGHT. AS THE PASSENGER AIRBAG IS ALSO CONTAINED IN THE DASH, I HAVE HEARD OF A DANGER OF IT BEING TRIGGERED AS WELL DUE TO THIS ISSUE. I CONTACTED BOTH LEXUS CUSTOMER SUPPORT AS WELL AS MY LOCAL LEXUS DEALERSHIP. I FOUND ONLINE THAT THERE WAS PURPORTEDLY A SERVICE BULLETIN THAT WAS ISSUED TO BY LEXUS (I OBTAINED A COPY ONLINE) TO DEALERS IN 2011 INFORMING THEM OF THE MATERIAL PROBLEM AND AVAILABILITY OF REPLACEMENT PARTS (AFFECTED BOTH DASH AND DOOR PANELS), BUT BULLETIN THIS WAS NOT COMMUNICATED TO OWNERS (I.E. NO RECALL), SO I WAS NEVER MADE AWARE AND WAS OUT OF WARRANTY AT THE TIME THE BULLETIN WAS ISSUED AS IT WAS ONLY EFFECTIVE 48 MONTHS FROM IN-SERVICE DATE EVEN THOUGH MY MODEL YEAR WAS INCLUDED IN THE AFFECTED VEHICLES. THE MOST THEY WERE WILLING TO COVER WAS 50% OF THE REPLACEMENT PART COST. MY RESPONSIBILITY WOULD HAVE BEEN $2800 TO FULLY RE-MEDIATE THE ISSUES (DASH AND DOORS), WHICH I DECLINED AS I FEEL LEXUS SHOULD BE FULLY ACCOUNTABLE AS THE PROBLEM IS ADMITTEDLY DUE TO FAULTY MATERIAL USED IN THE MANUFACTURE OF CERTAIN YEARS/VINS OF THEIR VEHICLES. THIS ALSO IMPACTS MY RESALE VALUE EVEN THOUGH THAT ALONE IS NOT S

TL- THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT HE WENT TO REACH FOR THE STEERING WHEEL, HIS HAND SLIPPED OFF OF THE STEERING WHEEL AND HE ENDED UP SCRATCHING THE DASHBOARD AND THE MATERIAL BECAME DAMAGED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. AP

REARVIEW MIRROR ON ALL LEXUS MODELS SHOWS BLACK "TIGER" MARKS ACROSS THE MIRROR CAUSING A POTENTIAL SAFETY ISSUE. HAVE ASKED LEXUS TO FIX AND SAID NO. THEY KNOW IT'S A KNOWN ISSUE. *TR

I PURCHASED A BRAND NEW 2007 LEXUS IS 250 FROM PARK PLACE LEXUS IN GRAPEVINE, TX. ABOUT TWO YEARS AGO, THE DASHBOARD PANEL STARTED TO GET VERY SOFT AND GUMMY DURING HOT DAYS. SMALL PIECES OF THE DASHBOARD PANEL CAME OFF EASILY. EVER SINCE, THE DASHBOARD PANEL HAS BEEN GETTING STICKY AND MELTING. THE MELTING DASHBOARD PANEL CAUSES A GLARE REFLECTION ON THE WINDSHIELD THAT PREVENTS THE DRIVER FROM BEING ABLE TO SEE ROAD CLEARLY WHILE DRIVING. IT'S A DANGEROUS SITUATION. LEXUS HAS REFUSED TO REPLACE THE DEFECTIVE DASHBOARD PANEL EVEN THOUGH THEY'RE FULLY AWARE OF THE ISSUE. *TR

WHILE DRIVING AT NIGHT THE LEFT (DRIVER SIDE) HEADLIGHT LAMP WILL JUST GO OUT. THEN I HAVE TO TURN OFF ALL OF THE LIGHTS COMPLETELY AND TURN THEM BACK ON IMMEDIATELY, THEN IT WILL COME BACK ON, BUT SOMETIMES I CAN TELL ITS OUT BY LOOKING AT THE REFLECTION IN A VEHICLE IN FRONT OF ME, THEN OTHER TIMES I DON'T KNOW IT'S OUT UNLESS SOMEONE FLASHES ME AND I'M AFRAID THE POLICE ARE GOING TO PULL ME OVER AND GIVE ME A TICKET FOR A HEADLIGHT BEING OUT. I FEEL THERE IS A SHORT SOMEWHERE BECAUSE IT COMES BACK ON IF I TURN OFF THE LIGHTS COMPLETELY AND TURN THEM BACK ON REAL QUICK. IT HAPPENS AT LEAST EVERY NIGHT (OR MORNING DUSK TO DAWN HOURS), SOMETIMES TWICE A NIGHT. BESIDES IT BEING ANNOYING IT IS DANGEROUS NOT HAVING BOTH LIGHTS ON WHILE DRIVING AT NIGHT OR IN THE RAIN. *TR

CHECK ENGINE, VSC, TRACTION LIGHTS COMES ON AS VEHICLE COMES TO A STOP WITH A ROUGH IDLE, AND AT TIMES EXHIBITS A TEMPORARY LOSS OF POWER INTERMITTENTLY, WHILE THE VEHICLE IS MOBILE/ROLLING. LEXUS SENT OUT A TSIB LETTER TO US OWNERS FOR SIMILAR SYMPTOMS WITH POSSIBLE DIAGNOSTIC TROUBLE CODES(DTC): P0300-P0306. FURTHER, ACCORDING TO LEXUS CORP. "THE CHECK ENGINE LIGHT MAY ILLUMINATE FOR REASONS OF UNRELATED CONDITION." LEXUS CORPORATION SUSPECTS THE CAUSE OF PROBLEM IS CARBON DEPOSIT ACCUMULATION IN THE INTAKE VALVES AND A REPLACEMENT OF PISTON RING SET AND OR PISTONS MAY BE INDICATED. IF THIS IS WHAT'S OCCURRING INSIDE THE ENGINE AND IS INHERENT TO IS250 MODELS ONLY ,THEN IT WOULD SEEM TO A REASONABLE PERSON THERE IS A DESIGN AND POTENTIAL SAFETY FLAW IN THESE VEHICLE MODELS. ALSO, BECAUSE OF THIS DESIGN FLAW, MY VEHICLE IS NOW HAVING CATALYTIC FAILURE AND A WHAT SOUNDS LIKE A RATTLE DURING A COLD CRANK START OF THE VEHICLE. HOWEVER, WHEN A VEHICLE IS TAKEN TO A DEALER, THE LEXUS DEALERS ARE QUICK TO DISMISS THE PROBLEM BY THE CLAIMS THAT THE SYMPTOMS ARE NOT REPLICABLE ENOUGH FOR THEM TO VERIFY THE PROBLEM. THE TEMPORARY LOSS OF POWER MAY ONE DAY CAUSE THE DRIVER TO HAVE A SERIOUS ACCIDENT SHOULD THE STEERING WHEEL LOCKUP OR SHOULD THE PROBLEM HAPPEN DURING HILL ASCENDS, WHICH MAY CAUSE THE VEHICLE TO ROLL BACK INTO TRAFFIC OR OFF THE MAIN ROAD. WHY IS LEXUS CORPORATION NOT MAKING THIS ISSUE A SAFETY RECALL, AND RATHER, JUST TREATING IT AS A CONCERN NATURE. I WOULD BESEECH T

TL* THE CONTACT OWNS A 2007 LEXUS IS 250. WHILE DRIVING 60 MPH, THE CONTACT STATED THAT THE HEADLIGHTS BEGAN TO FLICKER INDEPENDENTLY. THE VEHICLE WAS TAKEN DEALER FOR INSPECTION WHERE THE HEADLIGHTS WERE SWITCHED AND REPLACE; HOWEVER, THE FAILURE RECURRED. THE RECENT FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40000.

A FEW MONTHS AFTER I PURCHASED THIS CAR BACK IN 2011, I STARTED TO NOTICE THAT THE DASHBOARD AND FRONT DOOR PANELS STARTED TO DETERIORATE; LITERALLY LOOKED LIKE THEY WERE MELTING. IT FEELS VERY STICKY, IT GETS SCRATCHED EASILY FROM THE SLIGHTEST TOUCH, BUT THE MAIN THING IS THE DASH, IT LOOKS SO SHINY IT CREATES A HORRIBLE GLARE THAT REFLECTS ON THE WINDSHIELD AND MAKES THE VISIBILITY VERY DIFFICULT AND IT JUST GETS WORSE AND WORSE WITH TIME. I HAVE COMPLAINED SEVERAL TIMES WITH THE DEALERSHIP, THEY SAY THEY WILL ONLY COVER THE REPAIR PARTIALLY BUT STILL THE AMOUNT THAT WOULD COME OUT OF MY POCKET IS SIGNIFICANTLY HIGH. ACCORDING TO WHAT I HAVE RESEARCHED, LEXUS RELEASED A SERVICE BULLETIN ABOUT THIS ISSUE WITH THE STICKY/SHINY DASH AND DOOR PANELS. HOWEVER, THE EXTENDED WARRANTY ON MY CAR WOULD NOT COVER THE REPAIR/REPLACEMENT OF THE PARTS. I JUST HOPE THEY ARE AWARE THAT THIS GOES BEYOND OF BEING ONLY A "COSMETIC" PROBLEM, BECAUSE JUST THE GLARE ON THE WINDSHIELD ITSELF CAN BECOME A SIGNIFICANT DRIVING HAZARD. *TR

THE ENGINE UPON COLD START UP MAKES A RATTLING NOISE AND IS VERY LOUD. LEXUS IN SEPTEMBER RECALLED THE LEXUS IS 350 FOR THE SAME REASON AND THEY SAID THE CAR WAS UNSAFE TO DRIVE. HOWEVER, I CALLED LEXUS CUSTOMER SATISFACTION AND THEY DIAGNOSED IT AS THE SAME ISSUE AT MY DEALERSHIP, BUT WOULD NOT CORRECT THE PROBLEM. ALSO, BACK IN MARCH THE VEHICLE SMELT LIKE RAW GASOLINE, SO I TOOK IT TO THE DEALER AND IT WAS LEAKING GAS IN THE ENGINE COMPARTMENT. THE DEALER TOLD ME DUE TO THE GAS VAPOR, WHICH IS EXTREMELY FLAMMABLE THAT THE CAR COULD HAVE EXPLODED. HOWEVER, LEXUS WOULD NOT COVER THIS SAFETY ISSUE UNDER WARRANTY EITHER. THIS VEHICLE HAS BEEN A DEATH TRAP FROM DAY ONE. IT HAS ALSO BEEN RECALLED FOR THE FAULTY GAS PEDAL, BRAKES WORKING IMPROPERLY, OTHER FUEL LINE ISSUES OTHER THAN I MENTIONED, AND EVEN THE WINDSHIELD WIPERS. *TR