WIFE'S 2007 LEXUS IS 250 EXPERIENCED SUDDEN ACCELERATION ON THE NORTHBOUND 405 FREEWAY IN LONG BEACH CALIFORNIA. AFTER SHE ACCELERATED ONTO THE FREEWAY SHE ENTERED THE FAST LANE AND EASED UP ON THE GAS PEDAL BUT THE CAR CONTINUED TO ACCELERATE OUT OF CONTROL WITH HER FOOT COMPLETELY OFF THE GAS PEDAL. SHE BEGAN PRESSING ON THE BRAKE PEDAL IN AN EFFORT TO STOP THE VEHICLE, ALL THE WHILE THE CAR WAS TRYING TO ACCELERATE. LUCKILY SHE WAS ABLE TO MAINTAIN CONTROL AND MOVED OVER TO THE RIGHT LANE, THEN ONTO THE SHOULDER OF THE HIGHWAY. SHE THREW THE AUTO TRANSMISSION LEVER INTO NEUTRAL. SHE WAS THEN ABLE TO BRING THE CAR TO A STOP, EVEN WHILE THE ENGINE WAS RACING AT HIGH RPM. SHE TURNED OFF THE IGNITION AND THE ENGINE STOPPED. WE HAD THE CAR FLAT-BEDDED TO SOUTH BAY LEXUS IN TORRANCE, CALIFORNIA WHERE THEY GAVE HER A LOANER FOR THE WEEKEND AND PROMISED TO HAVE ONE OF THEIR MECHANICS DRIVE THE CAR OVER THE WEEKEND TO SEE IF THEY COULD 'REPEAT' THE PROBLEM. ON MONDAY THEY CALLED ME AND TOLD ME THAT THEY COULD NOT FIND ANYTHING WRONG WITH IT, TELLING ME THAT MORE THAN LIKELY THE FLOOR MAT HAD GOTTEN PUSHED UP INTO THE GAS PEDAL MECHANISM. THIS IS IMPOSSIBLE IF YOU LOOK AT THE ANGLE OF THE FLOOR ABOVE THE MATS WHERE THE GAS PEDAL IS. MY WIFE INSISTS THE MAT WAS NOWHERE NEAR THE GAS PEDAL. THE DEALER PUT A GRAND TOTAL OF ONLY 24 MILES ON THE VEHICLE IN THE THREE DAYS THAT THEY HAD IT. OVER THE WEEKEND MY WIFE AND I DID SOME ONLINE RESEARCH AND SURPRISINGLY FOUND A NUMBER OF OTHER PEOP
2007 Lexus IS 250 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
2007 LEXUS IS250. TRAVELING AT 55 MPH ON HWY, HIT CRUISE, CAR SUDDENLY ACCELERATED TO NEARLY 105 MPH BY ITSELF. BRAKES UNRESPONSIVE. DID NOT RESPOND TO PUTTING IN NEUTRAL. HAD TO PLACE IN PARK. LEXUS BLAMES ON FLOORMAT INTERFERENCE. DRIVER DISAGREES. CRUISE WOULD NOT TURN OFF. 911 CALLED, ADVISED TO DRIVE INTO FIELD. 2ND TIME THIS HAPPENED SINCE PURCHASING CAR IN MAR 2009. ALTHOUGH CAR UNDER WARRANTY, LEXUS REFUSES TO PAY. INSURANCE ADJUSTER SENT TO DEALERSHIP TO INSPECT. WAITING ON RESULTS. *TR CONSUMER IS ADDING PHOTOS. 7/29/09 *NJ RECEIVED PHOTE. UPDATED 08/05/09.*JB
ON 02/06/09 THE CAR ENGINE MALFUNCTION LIGHT TURNED ON AS WELL AS THE OTHER ONE'S ON THE DASH. THE CAR REDUCED THE VELOCITY WHILE DRIVING ON THE HIGHWAY AND DID NOT ACCELERATE ANY FASTER THE 40 MPH. I TOOK THE CAR TO THE LEXUS DEALERSHIP SERVICE DEPARTMENT. THEY STATED IT WAS A MISFIRE IN SOME CYLINDER AND ALSO SOME PROBLEM WITH THE GASOLINE. THEY FIXED IT. ON MAY 4, 2009 I HAD THE SAME PROBLEM WITH THE CAR. THE CAR MALFUNCTIONING LIGHTS TURNED ON AND THE CAR LOSES VELOCITY WHILE DRIVING ON THE HIGHWAY. SO FAR THE CAR HAS BEEN AT THE LEXUS SERVICE DEPARTMENT WAITING TO BE REPAIRED. LEXUS STATED IT IS THE VEHICLE MOTOR PIPES THAT NEED BE CHANGED AND THEY HAVE NOT ARRIVED AT THE DEALERSHIP UP UNTIL TODAY MAY 26, 2009. THEY HAVE TOLD ME THE VEHICLE MOTOR PIPES ARE ON BACK ORDERED UNTIL JUNE 2009. WHAT CAN I DO??? THE CONSUMER WAS INFORMED THE ENGINE ESCAPE VALVES WERE BROKEN. UPDATED 05/27/09. *JB
"CHECK VSC" ENGINE LIGHT COME ON. CAR DECELERATES WHILE DRIVING ON HIGHWAY. IT STARTED TO SHAKE WHEN I STOPPED. UNABLE TO DRIVE FASTER THAN 40MPH ON HIGHWAY. LEXUS UNABLE TO FIXED IT. THIS IS A VELOCITY HAZARD ON THE ROAD. *TR
PURCHASED CAR IN FEB 2008 FROM LEXUS OF PEMBROKE PINES FL, AND IMMEDIATELY HAD BRAKE CONCERNS. RETURNED TO DEALER AND WAS INFORMED THAT THERE WAS NO PROBLEM. BRAKES BEGAN TO SCREECH CONSISTENTLY EVERYTIME THE VEHICLE WOULD BRAKE. AROUND 13K MILES, RETURNED TO DEALER. THIS TIME THE BRAKES WERE REPLACED.THIS TIME THEY FEEL SPONGY AND NOT CONSISTENT WHEN BRAKE PEDAL IS APPLIED BRAKES CONTINUED TO SCREECH AS I BACKUP AND BRAKE AT TRAFFIC LIGHTS I FIGURED THE NOISE WAS DUE TO THE BRAKES BEING BRAND NEW. I NOTICED A LARGE AMOUNT OF HEAT COMING FROM THE PASSENGER FRONT BRAKE AREA, WHEN I LOOKED DOWN MY ENTIRE ROTOR WAS BRIGHT RED LIKE IT WAS ON FIRE. I HAVE TWO SMALL CHILDREN THAT I TRANSPORT TO AND FROM SCHOOL EVERYDAY AND THIS DEFECT IN THE BRAKING SYSTEM IS UNACCEPTABLE AND COULD CAUSE A MAJOR ACCIDENT. *TR
CAR SIDE SWIPE ME AND FORCED ME INTO ANOTHER CAR. MY CAR TOTALED FROM DAMAGE TO SIDE AND FRONT END. AIR BAGS DID NOT GO OFF (SIDE OR FRONT) AND SUBSEQUENT INSPECTION SHOWED DAMAGED AIRBAG SENSOR(S?). *TR
TWO COMPAINTS ON MY LEXUS IS250: 1) PURCHASED CAR IN JANUARY 2007, AND IMMEDIATELY HAD BRAKE CONCERNS. RETURNED TO DEALER TWO TIMES AND WAS INFORMED THAT THERE WAS NO PROBLEM. BRAKES BEGAN TO SCREECH AROUND 15K MILES, RETURNED TO DEALER. THIS TIME THE BRAKES WERE REPLACED. NOW AT 20K MILES AND BRAKES ARE AN ISSUE AGAIN. THIS TIME THEY FEEL SPONGY AND NOT COSISTENT WHEN BRAKE PEDAL IS APPLIED. ITEM 2) LAST NIGHT I GOT INTO MY CAR TO LEAVE. I ENTERED MY CAR, SAT DOWN AND CLOSED DOOR, WHEN ALL OF A SUDDEN I HEARD A NOISE AND THE REAR WINDSHIELD COMPLETELY SHATTERED. IT WAS UNBELIEVABLE. I HAD NOTHING AGAINST THE GLASS AND HAVE NEVER PUT ANY PRESSURE ON IT. THE GLASS CONTINUED TO SHATTER INTO THE CAR. *TR
MY 2007 IS250 LEXUS DASH BOARD RATTLE DUE TO POOR INSULATION. DUE TO DASH BEING TAKEN APART SEVERAL TIMES NOW CAR TURNS ON 3 TIMES BY IT SELF NAV SYSTEMS WENT OUT AND SINCE DASH BOARD IS NOT SET PROPERLY FRONT WINDOWS FOG UP. *TR
LEXUS IS 250 MANUAL TRANSMISSION HAS SO MUCH VIBRATION IN REAR VIEW MIRROR, MAKES IT NEARLY IMPOSSIBLE TO VIEW OUT OF AT NIGHT. LEXUS HAS ATTEMPTED TO FIX THIS ISSUE FROM THE 2ND MONTH I OWNED THE VEHICLE AND IT STILL VIBRATES. APPARENTLY LEXUS HAD SOME SORT OF KIT TO REDUCE THE VIBRATION FOR IS 250'S THAT HAD EXCESSIVE VIBRATION IN THE MIRROR, HOWEVER THAT DID NOT RELIEVE THE VIBRATION AT ALL. ALL OTHER LEXUS LOANER VEHICLES I HAVE BORROWED DO NOT HAVE THIS ISSUE. I FILED A REPORT WITH " NATIONAL DISPUTE SETTLEMENT ", SINCE THE MEETING WAS DURING THE DAY, THE INVESTIGATORS COULD NOT SEE THE EXCESSIVE VIBRATION THAT OCCURRED WHILE DRIVING THE VEHICLE AT NIGHT AND BASICALLY SAID THE VIBRATION WAS NORMAL AND DUE TO ROAD TO CONDITIONS. *TR
CAR UNEXPECTEDLY DECELERATES, ENGINE SHAKES AND "CHECK ENGINE AND VSC LIGHTS" COME ON. AFTER A SHORT REST THE CAR WOULD START AND THE PROBLEM WOULD REPEATEDLY RE-OCCUR UNTIL I ARRIVED HOME. LEXUS SERVICE HAS NOT BEEN ABLE TO FIX THE PROBLEM AND I DO NOT FEEL SAFE DRIVING THE CAR. *TR
I HAVE NOTICED A BUBBLE ON THE SIDEWALL OF MY TIRE WITH ONLY 10,000 MILES ON IT. THE TIRE IS A DUNLOP SPSPORT 5000 225/45R17 91V M&S. HAVE THERE BEEN MORE COMPLAINTS OF THIS PROBLEM OR OF ANY ACCIDENTS LEADING TO TIRE BLOWOUTS? THANKS MIKE BAUM *TR
SENSOR FOR THE PASSENGER AIRBAG IS NOT WORKING PROPERLY. THE AIRBAG LIGHT TURNS "OFF" WHEN I SIT IN THE PASSENGER SEAT. THE PROBLEM OCCURS ALL THE TIME AND I FIND MYSELF IN THE PASSENGER SEAT LITERALLY WITHOUT ANY AIRBAG PROTECTION. THE DEALERSHIP SAID THEY CANNOT FIX THE PROBLEM BECAUSE I AM UNDERWEIGHT. I AM NOT THAT SMALL, WITH APPROX. 5'4' AND 100 POUNDS. I AM DEEPLY CONCERNED FOR MY SAFETY. *TR
I WAS DRIVING MY LEXUS IS 250 AWD (2007) AT 30 MPH ON ROUTE 27 IN MONTGOMERY COUNTY ,MD AT 7 AM ON AUGUST 14, 2007. MY GAS PEDAL BECAME STUCK AND I CRASHED INTO A TREE. MY CAR IS TOTALED AND I SUSTAINED NECK AND BACK INJURIES. *JB THE CONSUMER LEARNED THERE WAS A RECALL REGARDING THE DEFECT. UPDATED 10/09/07. *JB
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Lexus IS 250 → · Every IS 250 year → · How the figures are calculated →