2014 Kia Soul EV

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Engine1
000
Air Bags1
102

1 safety recall

Part 573 reports
Steering17V608000
Filed Sep 29, 2017342,381 vehiclesKia Motors America

Defect. Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

Risk. If the pinion gear separates, steering will be lost, increasing the risk of a crash.

Remedy. Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

What owners reported

Newest filings
Air BagsCrash2 injured
Filed Dec 29, 201850,000 milesOR

"TAKATA RECALL " I HAD A REAR END ACCIDENT AND THE AIRBAGS DID NOT DEPLOY WHEN THE REAR END ACCIDENT OCCURRED ON THE HIGHWAY I WAS HIT FROM THE REAR AND THE AIRBAGS DID NOT DEPLOY I WAS MOVING VERY SLOWLY AT 45 MI PER HOUR I BELIEVE THE AIRBAGS SHOULD HAVE DEPLOYED THE POLICE HAVE PHOTOS

Engine
Filed May 21, 20181,001,790 milesGA

MY FOUR YEAR OLD SON AND I WHERE DRIVING DOWN THE ROAD AND OUT OF NOWHERE IT STARTS SHAKING, SMOKING, AND OIL STARTS SPEWING. I PULLED OVER AND CALLED A TOW TRUCK. WAS TOLD MY ENGINE EXPLODED. CALLED KIA AND THEY WILL DO NOTHING. I AM 1800 MILES OVER MY 100,000 MILE WARRANTY AND HAVE DONE EVERY MAINTENANCE REQUIRED. I STILL OWE ON THIS CAR AND EVEN THOUGH KIA HAS RECALLS ON SORENTOS AND OPTIMAS FOR THIS, THEY ARE NOT DOING ANYTHING.

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2017
YearComplaintsRecallsFiresDeathsAssessment
20193300Routine
20183300Routine
201718310Routine
20167400Routine
20156400Routine
2014 — this page2100Routine

Compare every Soul EV year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Sep 29, 2017. Source: NHTSA Office of Defects Investigation.