Kia Motors America: Steering
Kia Motors America reported this defect to federal regulators on Sep 29, 2017 and put the number of vehicles at risk at 342,381. The repair is free for as long as the recall stands.
The defect
Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
The risk
If the pinion gear separates, steering will be lost, increasing the risk of a crash.
The remedy
Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2016 Kia Soul | 818 | 2 | 35 | 28 |
| 2016 Kia Soul EV | 7 | 4 | 0 | 1 |
| 2015 Kia Soul | 902 | 4 | 84 | 34 |
| 2015 Kia Soul EV | 6 | 4 | 0 | 2 |
| 2014 Kia Soul | 903 | 5 | 69 | 33 |
| 2014 Kia Soul EV | 2 | 1 | 0 | 1 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 17V608000.
Full record for the 2016 Kia Soul → · Recalls carrying a do-not-drive advisory → · Where this data comes from →