Owners filed 5 complaints about this vehicle with federal regulators, most often about the tires. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Tires
3
0
0
0
Structure › Frame and Members
1
0
0
0
Power Train › Axle Assembly
1
1
0
0
2 safety recalls
Part 573 reports
Equipment17V755000
Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Equipment › Recreational Vehicle/Trailer06V192000
Filed Jun 6, 20069,486 vehiclesKeystone Rv Company
Defect. ON CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH A 9 VOLT BATTERY OPERATED CARBON MONOXIDE (CO) DETECTOR, IF THE BATTERY IN THE DETECTOR GOES DEAD OR IS REMOVED, THE DETECTOR WILL NOT FUNCTION AND THEREFORE CAN NOT WARN THE OCCUPANTS IF CO REACHES A HARMFUL LEVEL.
Risk. IF CO REACHES A HARMFUL LEVEL, SERIOUS ILLNESS OR DEATH COULD RESULT TO THE OCCUPANTS.
Remedy. DEALERS WILL INSTALL A HARD WIRED 12 VOLT CO DETECTORS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 5, 2006. OWNERS MAY CONTACT KEYSTONE AT 866-425-4369.
What owners reported
Newest filings
Structure › Frame and Members
Filed Oct 27, 2008IN
TL*THE CONTACT OWNS A 2005 KEYSTONE RAPTOR. THE CONTACT NOTICED THAT THE OUTSIDE WALL WAS SEPARATING FROM THE BOTTOM OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN RV MECHANIC, WHO STATED THAT THE FRAME FAILED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE FAILURE HAS BEEN OCCURRING EVER SINCE THE VEHICLE WAS PURCHASED. THE FAILURE MILEAGE WAS UNKNOWN.
Tires
Filed Sep 18, 2007GA
CARLISLE TIRE(225X75X15) ON MIDDLE AXLE ON KEYSTONE RAPTOR SEPARATED, LOOKED AS IF STEEL BELT HAD CUT INTO SIDEWALL AS A DEFECT. TIRE IMMEDIATELY SHREDDED AND DAMAGED THE RIM AND THE TIRES ON BOTH AXLES AROUND IT. ALSO DAMAGED AREA UNDER WHEEL AS WELL AS FENDER. CARLISLE WAS CONTACTED AND DENIED ANY WARRANTY AS TIRES WERE 2 YEARS OLD IN APRIL AND THIS HAPPENED IN JULY. THEY REFUSED TO ACCEPT ANY RESPONSIBILITY FOR HIGH FAILURE RATE OF RV TRAILER TIRES. *JB
Tires
Filed Aug 8, 20072,500 milesNY
TL*THE CONTACT OWNS 2005 KEYSTONE RAPTOR TRAILER WITH MISSION TIRES SIZE ST2257515. WHILE DRIVING 65 MPH SHE EXPERIENCED BLOW OUTS ON THE TWO FRONT AND REAR TIRES. THERE WAS NO SIGN OF WEAR AND TEAR. THE TIRES WERE REPLACED WITH THE SAME BRAND AND SIZE. THE ENGINE SIZE, NUMBER OF CYLINDERS, POWER TRAIN, AND FUEL SYSTEM INFORMATION WAS NOT APPLICABLE. THE FAILURE MILEAGE WAS 2,500.
Tires
Filed Sep 27, 2006CA
I HAVE A 2005 KEYSTONE RAPTOR TOY HAULER TRAILER (3612DS) WITH 15" MISSION "D" RATED TIRES ON THEM. I HAVE HAD 4 BLOWOUTS IN THE LAST 6 MONTHS. THE TIRES BLOWOUTS HAVE CAUSED DAMAGE TO THE UNDER-CARRIAGE OF MY TRAILER. TWO OF THE BLOWOUTS OCCURRED ON ONE TRIP WHILE I WAS NOT CARRYING ANY CARGO IN THE REAR AT ALL. THE OTHER TWO TIMES WERE WHILE I WAS CARRYING TWO FULL SIZE QUADS (THUS, THE WEIGHT WAS NOT AN ISSUE). THESE TIRES ARE JUNK AND SHOULD NOT BE ALLOWED ON LARGER RIGS. LARGE RIGS SHOULD BE MANDATED TO HAVE 16" STEEL BELTED, COMMERCIAL TIRES. THESE TIRE BLOWOUTS COULD CAUSE SERIOUS INJURIES OR EVEN DEATH. *JB
Power Train › Axle AssemblyCrash
Filed Jul 15, 2006AZ
THE UNIT I PURCHASED FROM ORANGEWOOD RV IN SURPRISE, AZ. LAST YEAR,WAS DEFECTIVE AND CAUSED CONSIDERABLE DAMAGE TO OUR TOW VEHICLE AND UNIT. THIS WAS CAUSED AS A DIRECT RESULT OF A MANUFACTURER DEFECT IN THE 3 AXLES ON THE RIGHT/PASSENGER SIDE OF OUR RAPTOR-MODEL, WERE INSTALLED, 2 1/2 INCHES OFF-CENTER, WHICH CREATED DAMAGE TO VEHICLE, AS THE REAR END OF THE UNIT WAS OVER THE TRAFFIC LINE, AT TIMES AS MUCH AS 8-12 INCHES, AND SUSTAINED DAMAGE TO THE ROOF AND WAS AN EXCESSIVE STRAIN AND DAMAGE TO THE TOW VEHICLE, THAT IT REQUIRED EXTENSIVE REPAIR AND IMPROVEMENTS, AS THEY FRAUDULENTLY LED ME TO BELIEVE, I COULD TOW THE VEHICLE SAFELY, WITH THE VEHICLE I OWNED, WITHOUT ANY MODIFICATIONS OR IMPROVEMENTS NECESSARY, WHICH WAS NOT TRUE, AS I SOON LEARNED. ALL OF THIS COMBINED, RESULTED IN OVER $25,000.00 IN DAMAGES TO THE UNIT IT'S SELF AND THE TOW VEHICLE. I WONDER HOW MANY OTHER UNITS CAME OUT OF THE FACTORY IN THE SAME DEPLORABLE SHAPE??? R.G. MARKS. *JB
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.