Owners filed 2 complaints about this vehicle with federal regulators, most often about the engine and engine cooling › engine › diesel. It has been recalled 14 times.
Defect. PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
Risk. If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
Remedy. PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.
Engine and Engine Cooling11V203000
Filed Mar 24, 20115,831 vehiclesPaccar Incorporated
Defect. PACCAR IS RECALLING CERTAIN MODEL YEAR 2007-2011 KENWORTH C500, T2000, T600, AND T660, AS WELL AS MODEL YEAR 2009-2011 PETERBILT 387 AND 388 TRUCKS EQUIPPED WITH CATERPILLAR C15 ENGINE AND MANUFACTURED FROM MAY 11, 2006, THROUGH SEPTEMBER 17, 2010. DEGRADATION OF A COMBUSTION TUBE WELD CAN CAUSE RADIAL HEAT IMPINGEMENT ON THE BODY WHICH MAY BURN THROUGH CERTAIN BODIES USED ON C15 ENGINES.
Risk. THIS COULD RESULT IN A FIRE.
Remedy. CATERPILLAR IS HANDLING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. PLEASE SEE CATERPILLAR'S DEFECT REPORT 11E-006. CATERPILLAR WILL REPLACE THE SINGLE PIECE COMBUSTION TUBE WITH A THICK WALL COMBUSTION TUBE WHICH WILL NOT ALLOW THE HEAT TO BREAK THROUGH. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. DUE TO A PARTS SUPPLY ISSUE, OWNERS WILL BE NOTIFIED BY THE END OF APRIL 2011 ABOUT THE SAFETY DEFECT, AND WILL THEN BE NOTIFIED AGAIN ONCE THE FREE REMEDY IS AVAILABLE, CURRENTLY ESTIMATED TO BE AROUND LATE JULY 2011. OWNERS MAY CONTACT CATERPILLAR TOLL-FREE AT 1-800-447-4986.
Fuel System, Other › Storage › Tank Assembly11V127000
Filed Feb 23, 20114,664 vehiclesPaccar Incorporated
Defect. PACCAR IS RECALLING CERTAIN MODEL YEAR 2008-2012 KENWORTH T2000, T660, T700, T800, AND W900, AS WELL AS MODEL YEAR 2009-2012 PETERBILT 365, 367, 384, 386, 387, 388, 389, AND 587 TRUCKS EQUIPPED WITH PACCAR MX ENGINES. THE OIL MODULE CENTRIFUGAL SPINNER FILTER CAP IN THE PACCAR MX ENGINE MAY BECOME LOOSE, POSSIBLY ALLOWING THE CAP TO COME OFF AND ENGINE OIL TO PARTIALLY DISCHARGE FROM THE OIL MODULE ONTO EXHAUST COMPONENTS.
Risk. THE DISCHARGE OF ENGINE OIL ONTO EXHAUST COMPONENTS WHICH ARE HOT, SUCH AS WHEN THE ENGINE IS UNDER SIGNIFICANT LOAD, MAY CAUSE A FIRE.
Remedy. DEALERS WILL RE-TORQUE THE OIL MODULE FILTER CAP AND INSTALL A SECONDARY RETENTION DEVICE ON THE SECONDARY CENTRIFUGAL SPINNER FILTER CAP. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MARCH 2011. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440 AND PETERBILT AT 1-940-591-4196.
Power Train › Axle Assembly10V634000
Filed Dec 13, 201012,873 vehiclesPaccar Incorporated
Defect. PACCAR IS RECALLING CERTAIN MODEL YEAR 2007-2008 KENWORTH AND PETERBILT VEHICLES MANUFACTURED FROM FEBRUARY 2, 2006 THROUGH APRIL 30, 2007. THE BEARING SURFACES OF THE EXTENDED LUBE UNIVERSAL JOINT THAT ATTACHES THE INTER-AXLE DRIVELINE TO THE DRIVE AXLE MAY BECOME PREMATURELY WORN DUE TO BREAKDOWN OF LUBRICATION AND/OR EXCESSIVE HEAT. PREMATURELY WORN BEARING SURFACES MAY RESULT IN THE U-JOINT BECOMING LOOSE AND/OR BINDING. THIS CONDITION MAY RESULT IN UNIVERSAL JOINT FAILURE, ALLOWING THE INTER-AXLE DRIVELINE TO DETACH FROM THE AXLE.
Risk. DETACHMENT OF THE DRIVELINE FROM THE AXLE MAY CAUSE THE VEHICLE TO LOSE POWER AND BECOME DISABLED IN THE ROADWAY. ALSO, THE DRIVELINE COULD DROP FROM THE VEHICLE INTO THE ROADWAY INCREASING THE RISK OF A CRASH.
Remedy. PACCAR IS WORKING WITH ITS SUPPLIER TO REMEDY THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2011. OWNERS MAY CONTACT KENWORTH AT 425-828-5440 AND PETERBILT AT 940-591-4196.
Defect. PACCAR IS RECALLING CERTAIN MODEL YEAR 2008-2010 TRUCKS EQUIPPED WITH TRW STEERING SHAFTS. THE CIRCUMFERENTIAL WELD AROUND THE STEERING SHAFT TUBE THAT WELDS THE SPLINED TUBE TO THE NON-SPLINED TUBE MAY BE MISLOCATED. MISLOCATION OF THE CIRCUMFERENTIAL WELD MAY ALLOW THE SPLINED TUBE AND NON-SPLINED TUBE TO ROTATE RELATIVE TO ONE ANOTHER DURING A LOW SPEED, HIGH TORQUE TURN, POSSIBLY RESULTING IN A SEPARATION OF THE TWO TUBES.
Risk. A SEPARATION OF THE SPLINED AND NON-SPLINED TUBES WOULD CAUSE A LOSS OF STEERING CONTROL AND INCREASE THE RISK OF A VEHICLE CRASH.
Remedy. DEALERS WILL INSPECT THE STEERING SHAFT USING A WELD PLACEMENT GAUGE PROVIDED BY TRW. ANY STEERING SHAFT FOUND TO HAVE BEEN WELDED IMPROPERLY WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 30, 2010. OWNERS MAY CONTACT KENWORTH AT 425-828-5440 AND PETERBILT AT 940-591-4196.
Service Brakes, Air09V239000
Filed Jun 30, 20093,423 vehiclesPaccar Incorporated
Defect. KENWORTH IS RECALLING 3,423 MY 2004-2009 T2000, T800,T600, W900 AND T660 VEHICLES. INCREASED BRAKE EXCITATION IN A CERTAIN VEHICLE CONFIGURATION WHICH INCLUDES BENDIX DRUM BRAKES, WIDE BASE LOW PROFILE SINGLE TIRES, AND AN AG400 OR AG460 REAR SUSPENSION, DUE TO ITS UNIQUE BRAKE CLOCKING AND CAM TUBE LENGTH, CAN CAUSE FATIGUE AND CRACKING TO BRAKE ASSEMBLY COMPONENTS.
Risk. CRACKING CAN CAUSE A COMPLETE FRACTURE OF THE CAM TUBE, WHICH COULD INCREASE STOPPING DISTANCE AND DECREASE PARKING BRAKE HOLD CAPABILITY.
Remedy. DEALERS WILL INSPECT THE REAR AXLE BRAKES ASSEMBLY, REPLACE CRACKED REAR AXLE BRAKES ASSEMBLY COMPONENTS WHERE REQUIRED, AND INSTALL CAM TUBE SUPPORT BRACKETS ON ALL REAR AXLE WHEEL ENDS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN OR BEFORE JULY 25, 2009. OWNER MAY CONTACT KENWORTH AT 1-425-828-5440.
Service Brakes, Air › Disc09V166000
Filed May 19, 2009140 vehiclesPaccar Incorporated
Defect. PACCAR IS RECALLING 140 MY 2005, 2007-2009 T800, W900, AND T660 TRUCKS. THE CALIPER MOUNTING FASTENERS ATTACHING THE AIR DISC BRAKE CALIPER ASSEMBLY TO THE TORQUE PLATE MAY HAVE RECEIVED INSUFFICIENT TORQUE DURING THE INSTALLATION PROCESS. THE INSUFFICIENT TORQUE MAY ALLOW THE AIR DISC BRAKE CALIPER ASSEMBLY TO BECOME LOOSE AND POSSIBLY SEPARATE FROM THE VEHICLE.
Risk. THIS COULD RESULT IN REDUCED BRAKING CAPACITY AND ALSO A ROAD DEBRIS HAZARD, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL INSPECT AIR DISC BRAKE CALIPER ASSEMBLIES AND REPLACE THE CALIPER MOUNTING FASTENERS AND TORQUE PROPERLY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440.
Suspension08V485000
Filed Sep 24, 2008130 vehiclesPaccar Incorporated
Defect. PACCAR IS RECALLING 130 MY 2004-2009 T2000, T800, T600, W900 AND T660 KENWORTH TRUCKS BUILT WITH AN AG400 REAR SUSPENSION, LONG STROKE BRAKE CHAMBERS, AND WIDE BASE TIRES (SUPER SINGLES). THESE VEHICLES MAY DEVELOP AN INCREASE IN LATERAL AND VERTICAL AXLE MOVEMENT. THIS MOVEMENT MAY CAUSE PART OR PARTS OF THE BRAKE ASSEMBLY (BRAKE CAM TUBE SUPPORT, BRAKE CHAMBER BRACKET, BRAKE CHAMBER, BRAKE SPIDER) TO DEVELOP FATIGUE CRACKS, POSSIBLY RESULTING IN THE FAILURE OF THE PART OR PARTS WITHIN THE BRAKE ASSEMBLY.
Risk. A FAILURE MAY REDUCE VEHICLE BRAKE PERFORMANCE, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL INSTALL THE CAM TUBE SUPPORT BRACKETS ON ALL OF THE REAR AXLE WHEEL ENDS. INSPECT THE REAR AXLE BRAKE ASSEMBLY AND REPLACE IT IF CRACKED. THE RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2008. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440.
Engine and Engine Cooling › Engine › Diesel08V487000
Defect. PACCAR IS RECALLING 4,883 MY 2006-2009 KENWORTH T600, T660, T800, W900, T2000 AND MY 2008-2009 PETERBILT 365, 367, 379, 384, 386, 387, 388 AND 389 TRUCKS. INADEQUATE STIFFNESS OF THE DIESEL PARTICULATE FILTER (DPF) BRACKET COULD RESULT IN SEPARATION OF THE DPF FROM THE CHASSIS.
Risk. A VEHICLE CRASH COULD OCCUR IF ANOTHER VEHICLE STRIKES THE DPF ON THE ROADWAY.
Remedy. PACCAR IS WORKING WITH CATERPILLAR TO REPAIR THESE VEHICLES (PLEASE SEE 08E041). OWNERS MAY CONTACT CATERPILLAR AT 1-800-447-4986 OR KENWORTH AT 1-425-828-5440 OR PETERBILT AT 1-940-591-4196.
Parking Brake › Conventional › Air08V128000
Filed Mar 21, 20081,043 vehiclesPaccar Incorporated
Defect. PACCAR IS RECALLING 1,043 MY 2008-2009 KENWORTH C500, T2000,T660, T800 AND W900 TRUCKS EQUIPPED WITH BENDIX MV-3 DASH CONTROL VALVES. THE MOLDED VALVE BODY HAS AN INCORRECT CORE PIN IN THE INJECTION MOLD CAUSING THE VALVE BODY TO BE OVERSIZED IN THE DOUBLE CHECK VALVE AREA. THIS CONDITION CAN ALLOW THE RUBBER DOUBLE CHECK VALVE TO BECOME LODGED IN THE BODY OPENING UNDER CERTAIN CIRCUMSTANCES.
Risk. IF THE DOUBLE CHECK VALVE BECOMES LODGED, IN THE EVENT OF A PRIMARY RESERVOIR FAILURE, AIR PRESSURE CAN LEAK PAST THE LODGED DOUBLE CHECK VALVE THEREBY DEPLETING THE SECONDARY RESERVOIR, CAUSING REDUCED ABILITY FOR MODULATING THE SERVICE EMERGENCY BRAKES. IN SUCH AN EVENT, THE OPERATOR SHOULD OBSERVE AN AIR LEAK, INDICATIONS OF LOW AIR PRESSURE VIA THE PRIMARY AND SECONDARY AIR GAUGES, AND AUDIBLE AND VISUAL LOW AIR PRESSURE WARNING ALARMS. A VEHICLE CRASH IS POSSIBLE IF THESE WARNINGS ARE NOT HEEDED.
Remedy. DEALERS WILL REPLACE THE BENDIX MV-3 DASH CONTROL VALVES FREE OF CHARGE. THE RECALL BEGAN ON APRIL 14, 2008. OWNERS MAY CONTACT KENWORTH AT 1-425-828-4196.
Showing 10 of 14 campaigns, newest first.
What owners reported
Newest filings
Engine and Engine Cooling › Engine › DieselCrashFire
Filed Feb 2, 201232,000 milesUT
2008 KENWORTH T660 WITH A CATERPILLAR C-15 ENGINE. CONSUMER STATES TRUCK CAUGHT FIRE AFTER ACCIDENT *TGW THE CONSUMER STATED A TANKER TRUCK SUDDENLY STOPPED UNEXPECTEDLY AND THE CONSUMERS HUSBAND HIT THE TANKERS BUMPER. SMOKE AND FLAMES STARTED POURING OUT FROM UNDER THE GOOD OF THE TRACTOR. THE CONSUMERS HUSBAND GRABBED THE EXTINGUISHER, RAN TO THE FRONT OF THE TRUNK, BUT BECAUSE OF THE SMOKE AND FLAMES, HE WAS UNABLE TO OPEN THE HOOD. HE DISCHARGED THE FIRE EXTINGUISHER UNDER THE DRIVER'S SIDE WHEEL WELL, BUT THE ENTIRE TRACTOR WAS SOON ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND THE TRACTOR WAS TOWED TO AN IMPOUND YARD. THE INSURANCE INVESTIGATORS COULD NOT DETERMINE THE CAUSE OF THE FIRE, DUE TO THE AMOUNT OF FIRE DAMAGE TO THE ENGINE. *JB
Electrical System
Filed Mar 5, 2010OH
CUMMINS ISX ENGINE SHUT DOWN TWELVE TIMES SINCE AUG (7 MONTH PERIOD) ON HWY OFTEN REQUIRING A TOW UPDATED 4/26/10 *CN IT WAS FINALLY DETERMINED THE WIRING HARNESS THAT SUPPLIED POWER TO THE ECM WAS NOT CONNECTED PROPERLY FROM THE FACTORY. OVER TIME, THE CONNECTION BECAME WORSE WHICH CAUSED THE ENGINE TO SHUT DOWN. UPDATED 06/04/10. *JB
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 6, 2020. Source: NHTSA Office of Defects Investigation.