Paccar Incorporated: Engine and Engine Cooling
Paccar Incorporated reported this defect to federal regulators on Mar 24, 2011 and put the number of vehicles at risk at 5,831. The repair is free for as long as the recall stands.
The defect
PACCAR IS RECALLING CERTAIN MODEL YEAR 2007-2011 KENWORTH C500, T2000, T600, AND T660, AS WELL AS MODEL YEAR 2009-2011 PETERBILT 387 AND 388 TRUCKS EQUIPPED WITH CATERPILLAR C15 ENGINE AND MANUFACTURED FROM MAY 11, 2006, THROUGH SEPTEMBER 17, 2010. DEGRADATION OF A COMBUSTION TUBE WELD CAN CAUSE RADIAL HEAT IMPINGEMENT ON THE BODY WHICH MAY BURN THROUGH CERTAIN BODIES USED ON C15 ENGINES.
The risk
THIS COULD RESULT IN A FIRE.
The remedy
CATERPILLAR IS HANDLING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. PLEASE SEE CATERPILLAR'S DEFECT REPORT 11E-006. CATERPILLAR WILL REPLACE THE SINGLE PIECE COMBUSTION TUBE WITH A THICK WALL COMBUSTION TUBE WHICH WILL NOT ALLOW THE HEAT TO BREAK THROUGH. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. DUE TO A PARTS SUPPLY ISSUE, OWNERS WILL BE NOTIFIED BY THE END OF APRIL 2011 ABOUT THE SAFETY DEFECT, AND WILL THEN BE NOTIFIED AGAIN ONCE THE FREE REMEDY IS AVAILABLE, CURRENTLY ESTIMATED TO BE AROUND LATE JULY 2011. OWNERS MAY CONTACT CATERPILLAR TOLL-FREE AT 1-800-447-4986.
26 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2011 Kenworth C500 | 0 | 6 | 0 | 0 |
| 2011 Kenworth T2000 | 0 | 2 | 0 | 0 |
| 2011 Kenworth T600 | 0 | 1 | 0 | 0 |
| 2011 Kenworth T660 | 1 | 13 | 0 | 0 |
| 2011 Peterbilt 387 | 0 | 6 | 0 | 0 |
| 2011 Peterbilt 388 | 0 | 11 | 0 | 0 |
| 2010 Kenworth C500 | 1 | 4 | 0 | 1 |
| 2010 Kenworth T2000 | 0 | 6 | 0 | 0 |
| 2010 Kenworth T600 | 0 | 1 | 0 | 0 |
| 2010 Kenworth T660 | 2 | 10 | 0 | 1 |
| 2010 Peterbilt 387 | 0 | 6 | 0 | 0 |
| 2010 Peterbilt 388 | 0 | 11 | 0 | 0 |
| 2009 Kenworth C500 | 0 | 5 | 0 | 0 |
| 2009 Kenworth T2000 | 0 | 12 | 0 | 0 |
| 2009 Kenworth T600 | 0 | 5 | 0 | 0 |
| 2009 Kenworth T660 | 0 | 17 | 0 | 0 |
| 2009 Peterbilt 387 | 2 | 9 | 0 | 0 |
| 2009 Peterbilt 388 | 0 | 15 | 0 | 0 |
| 2008 Kenworth C500 | 0 | 9 | 0 | 0 |
| 2008 Kenworth T2000 | 2 | 14 | 0 | 0 |
| 2008 Kenworth T600 | 1 | 11 | 1 | 0 |
| 2008 Kenworth T660 | 2 | 14 | 1 | 1 |
| 2007 Kenworth C500 | 1 | 6 | 0 | 0 |
| 2007 Kenworth T2000 | 12 | 11 | 0 | 0 |
| 2007 Kenworth T600 | 1 | 14 | 0 | 0 |
| 2007 Kenworth T660 | 0 | 8 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 11V203000.
Full record for the 2011 Kenworth C500 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →