No owner complaints are on file for this vehicle. It has been recalled 12 times.
12 safety recalls
Part 573 reports
Engine and Engine Cooling11V203000
Filed Mar 24, 20115,831 vehiclesPaccar Incorporated
Defect. PACCAR IS RECALLING CERTAIN MODEL YEAR 2007-2011 KENWORTH C500, T2000, T600, AND T660, AS WELL AS MODEL YEAR 2009-2011 PETERBILT 387 AND 388 TRUCKS EQUIPPED WITH CATERPILLAR C15 ENGINE AND MANUFACTURED FROM MAY 11, 2006, THROUGH SEPTEMBER 17, 2010. DEGRADATION OF A COMBUSTION TUBE WELD CAN CAUSE RADIAL HEAT IMPINGEMENT ON THE BODY WHICH MAY BURN THROUGH CERTAIN BODIES USED ON C15 ENGINES.
Risk. THIS COULD RESULT IN A FIRE.
Remedy. CATERPILLAR IS HANDLING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. PLEASE SEE CATERPILLAR'S DEFECT REPORT 11E-006. CATERPILLAR WILL REPLACE THE SINGLE PIECE COMBUSTION TUBE WITH A THICK WALL COMBUSTION TUBE WHICH WILL NOT ALLOW THE HEAT TO BREAK THROUGH. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. DUE TO A PARTS SUPPLY ISSUE, OWNERS WILL BE NOTIFIED BY THE END OF APRIL 2011 ABOUT THE SAFETY DEFECT, AND WILL THEN BE NOTIFIED AGAIN ONCE THE FREE REMEDY IS AVAILABLE, CURRENTLY ESTIMATED TO BE AROUND LATE JULY 2011. OWNERS MAY CONTACT CATERPILLAR TOLL-FREE AT 1-800-447-4986.
Fuel System, Other › Storage › Tank Assembly11V127000
Filed Feb 23, 20114,664 vehiclesPaccar Incorporated
Defect. PACCAR IS RECALLING CERTAIN MODEL YEAR 2008-2012 KENWORTH T2000, T660, T700, T800, AND W900, AS WELL AS MODEL YEAR 2009-2012 PETERBILT 365, 367, 384, 386, 387, 388, 389, AND 587 TRUCKS EQUIPPED WITH PACCAR MX ENGINES. THE OIL MODULE CENTRIFUGAL SPINNER FILTER CAP IN THE PACCAR MX ENGINE MAY BECOME LOOSE, POSSIBLY ALLOWING THE CAP TO COME OFF AND ENGINE OIL TO PARTIALLY DISCHARGE FROM THE OIL MODULE ONTO EXHAUST COMPONENTS.
Risk. THE DISCHARGE OF ENGINE OIL ONTO EXHAUST COMPONENTS WHICH ARE HOT, SUCH AS WHEN THE ENGINE IS UNDER SIGNIFICANT LOAD, MAY CAUSE A FIRE.
Remedy. DEALERS WILL RE-TORQUE THE OIL MODULE FILTER CAP AND INSTALL A SECONDARY RETENTION DEVICE ON THE SECONDARY CENTRIFUGAL SPINNER FILTER CAP. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MARCH 2011. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440 AND PETERBILT AT 1-940-591-4196.
Defect. PACCAR IS RECALLING CERTAIN MODEL YEAR 2008-2010 TRUCKS EQUIPPED WITH TRW STEERING SHAFTS. THE CIRCUMFERENTIAL WELD AROUND THE STEERING SHAFT TUBE THAT WELDS THE SPLINED TUBE TO THE NON-SPLINED TUBE MAY BE MISLOCATED. MISLOCATION OF THE CIRCUMFERENTIAL WELD MAY ALLOW THE SPLINED TUBE AND NON-SPLINED TUBE TO ROTATE RELATIVE TO ONE ANOTHER DURING A LOW SPEED, HIGH TORQUE TURN, POSSIBLY RESULTING IN A SEPARATION OF THE TWO TUBES.
Risk. A SEPARATION OF THE SPLINED AND NON-SPLINED TUBES WOULD CAUSE A LOSS OF STEERING CONTROL AND INCREASE THE RISK OF A VEHICLE CRASH.
Remedy. DEALERS WILL INSPECT THE STEERING SHAFT USING A WELD PLACEMENT GAUGE PROVIDED BY TRW. ANY STEERING SHAFT FOUND TO HAVE BEEN WELDED IMPROPERLY WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 30, 2010. OWNERS MAY CONTACT KENWORTH AT 425-828-5440 AND PETERBILT AT 940-591-4196.
Power Train › Axle Assembly09V415000
Filed Oct 21, 2009914 vehiclesPaccar Incorporated
Defect. KENWORTH IS RECALLING MODEL YEAR 2009 THROUGH 2010 T2000, T800, T660 AND W900 TRUCKS MANUFACTURED BETWEEN NOVEMBER 12, 2008 AND SEPTEMBER 30, 2009. THE AXLE U-BOLTS ATTACHING THE AXLE TO THE SUSPENSION LEAF SPRING ON CERTAIN AG400L REAR SUSPENSIONS MAY HAVE RECEIVED INSUFFICIENT FASTENER TORQUE DURING THE INSTALLATION PROCESS. THE INSUFFICIENT TORQUE MAY ALLOW THE AXLE U-BOLT TO BECOME LOOSE, WHICH MAY CAUSE VIBRATION IN THE REAR SUSPENSION.
Risk. IF MULTIPLE FASTENERS WERE TO BECOME LOOSE, THE REAR AXLE MAY SHIFT RELATIVE TO THE REAR SUSPENSION LEAF SPRING, WHICH CAN RESULT IN LOSS OF CONTROL AND A CRASH.
Remedy. DEALERS WILL INSPECT THE AXLE U-BOLTS FOR VISIBLE DEFECTS, INCLUDING BENT AND/OR SMASHED THREADS AND RE-TORQUE THE AXLE U-BOLTS TO FACTORY SPECIFICATIONS. THE RECALL BEGAN ON NOVEMBER 4, 2009. OWNERS MAY CONTACT KENWORTH AT 425-828-5440.
Defect. PACCAR IS RECALLING 2,096 MY 2009 KENWORTH AND PETERBILT VEHICLES EQUIPPED WITH TRW STEERING SHAFTS. MISLOCATION OF A CIRCUMFERENTIAL WELD MAY ALLOW THE SPLINED TUBE AND NON-SPLINED TUBE TO ROTATE RELATIVE TO ONE ANOTHER DURING A LOW SPEED, HIGH TORQUE TURN, POSSIBLY RESULTING IN A SEPARATION OF THE TWO TUBES.
Risk. A SEPARATION OF THE SPLINED AND NON-SPLINED TUBES COULD CAUSE A LOSS OF STEERING CONTROL AND INCREASE THE RISK OF A CRASH.
Remedy. DEALERS WILL INSPECT THE STEERING SHAFT USING A WELD PLACEMENT GAUGE AND MISWELDED STEERING SHAFT WILL BE REPLACED FREE OF CHARGE. THE RECALL BEGAN JULY 31, 2009. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440 AND PETERBILT AT 1-940-591-4196.
Service Brakes, Air09V239000
Filed Jun 30, 20093,423 vehiclesPaccar Incorporated
Defect. KENWORTH IS RECALLING 3,423 MY 2004-2009 T2000, T800,T600, W900 AND T660 VEHICLES. INCREASED BRAKE EXCITATION IN A CERTAIN VEHICLE CONFIGURATION WHICH INCLUDES BENDIX DRUM BRAKES, WIDE BASE LOW PROFILE SINGLE TIRES, AND AN AG400 OR AG460 REAR SUSPENSION, DUE TO ITS UNIQUE BRAKE CLOCKING AND CAM TUBE LENGTH, CAN CAUSE FATIGUE AND CRACKING TO BRAKE ASSEMBLY COMPONENTS.
Risk. CRACKING CAN CAUSE A COMPLETE FRACTURE OF THE CAM TUBE, WHICH COULD INCREASE STOPPING DISTANCE AND DECREASE PARKING BRAKE HOLD CAPABILITY.
Remedy. DEALERS WILL INSPECT THE REAR AXLE BRAKES ASSEMBLY, REPLACE CRACKED REAR AXLE BRAKES ASSEMBLY COMPONENTS WHERE REQUIRED, AND INSTALL CAM TUBE SUPPORT BRACKETS ON ALL REAR AXLE WHEEL ENDS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN OR BEFORE JULY 25, 2009. OWNER MAY CONTACT KENWORTH AT 1-425-828-5440.
Service Brakes, Air › Supply › Hoses, Lines/Piping, and Fittings09V227000
Filed Jun 18, 200913 vehiclesPaccar Incorporated
Defect. KENWORTH IS RECALLING 13 MY 2009 T2000 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 106, "BRAKE HOSES." AIR TUBE EXPANDER FITTING USED BETWEEN THE AIR TUBE INLET AND DASH AIR GAUGES FOR THE TRAILER DOES NOT MEET THE BURST PRESSURE REQUIREMENTS.
Risk. THIS CAN RESULT IN BRAKE HOSE RUPTURE, AIR PRESSURE LOSS, AND COMPROMISED VEHICLE BRAKING WHICH COULD RESULT IN A CRASH WITHOUT WARNING.
Remedy. DEALERS WILL INSPECT AND REPLACE THE EXPANDER FITTING WHICH IS RELATED TO 1,200 PSI. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 3, 2009. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440.
Engine and Engine Cooling › Engine › Diesel09V019000
Filed Jan 16, 20091,098 vehiclesPaccar Incorporated
Defect. PACCAR IS RECALLING 1098 KENWORTH MY 2008 T800, W900, MY 2008-2009 T2000 AND PETERBILT MY 2007-2009 379 AND 387 TRUCKS EQUIPPED WITH C15 CATERPILLAR DIESEL ENGINES. THE AFTERTREATMENT REGENERATION DEVICE (ARD) MAY DEVELOP A HOLE AND HEAT AND FLAME MAY ESCAPE DURING A REGENERATION OF THE DIESEL PARTICULATE FILTER.
Risk. THIS MAY RESULT IN A FIRE HAZARD.
Remedy. PACCAR IS WORKING WITH CATERPILLAR AND WILL INSPECT AND REMEDY THE ENGINES FREE OF CHARGE. OWNERS MAY CONTACT CATERPILLAR AT 1-800-447-4986, KENWORTH AT 425-828-5440 OR PETERBILT AT 940-591-4196.
Suspension08V485000
Filed Sep 24, 2008130 vehiclesPaccar Incorporated
Defect. PACCAR IS RECALLING 130 MY 2004-2009 T2000, T800, T600, W900 AND T660 KENWORTH TRUCKS BUILT WITH AN AG400 REAR SUSPENSION, LONG STROKE BRAKE CHAMBERS, AND WIDE BASE TIRES (SUPER SINGLES). THESE VEHICLES MAY DEVELOP AN INCREASE IN LATERAL AND VERTICAL AXLE MOVEMENT. THIS MOVEMENT MAY CAUSE PART OR PARTS OF THE BRAKE ASSEMBLY (BRAKE CAM TUBE SUPPORT, BRAKE CHAMBER BRACKET, BRAKE CHAMBER, BRAKE SPIDER) TO DEVELOP FATIGUE CRACKS, POSSIBLY RESULTING IN THE FAILURE OF THE PART OR PARTS WITHIN THE BRAKE ASSEMBLY.
Risk. A FAILURE MAY REDUCE VEHICLE BRAKE PERFORMANCE, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL INSTALL THE CAM TUBE SUPPORT BRACKETS ON ALL OF THE REAR AXLE WHEEL ENDS. INSPECT THE REAR AXLE BRAKE ASSEMBLY AND REPLACE IT IF CRACKED. THE RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2008. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440.
Engine and Engine Cooling › Engine › Diesel08V487000
Defect. PACCAR IS RECALLING 4,883 MY 2006-2009 KENWORTH T600, T660, T800, W900, T2000 AND MY 2008-2009 PETERBILT 365, 367, 379, 384, 386, 387, 388 AND 389 TRUCKS. INADEQUATE STIFFNESS OF THE DIESEL PARTICULATE FILTER (DPF) BRACKET COULD RESULT IN SEPARATION OF THE DPF FROM THE CHASSIS.
Risk. A VEHICLE CRASH COULD OCCUR IF ANOTHER VEHICLE STRIKES THE DPF ON THE ROADWAY.
Remedy. PACCAR IS WORKING WITH CATERPILLAR TO REPAIR THESE VEHICLES (PLEASE SEE 08E041). OWNERS MAY CONTACT CATERPILLAR AT 1-800-447-4986 OR KENWORTH AT 1-425-828-5440 OR PETERBILT AT 1-940-591-4196.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 24, 2011. Source: NHTSA Office of Defects Investigation.