Owners filed 1 complaints about this vehicle with federal regulators, most often about the tires. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Tires
1
0
0
0
3 safety recalls
Part 573 reports
Unknown or Other03V234000
Filed Jul 1, 200384 vehiclesPaccar Incorporated
Defect. ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH VERTICAL TAIL PIPES, THE FRAME ACCESS GRABHANDLE IS MOUNTED TOO HIGH.
Risk. THIS CONDITION COULD CAUSE A PERSON TO SLIP AND/OR FALL AND COULD LEAD TO PERSONAL INJURY.
Remedy. DEALERS WILL INSPECT THE GRABHANDLE LOCATION AND IF DETERMINED TO BE MOUNTED TOO HIGH, THE HANDLE WILL BE RELOCATED TO THE PROPER HEIGHT. OWNER NOTIFICATION BEGAN JULY 29, 2003. OWNERS SHOULD CONTACT KENWORTH AT 1-425-828-5440.
Trailer Hitches › Fifth Wheel Assembly03V168000
Filed May 5, 2003483 vehiclesPaccar Incorporated
Defect. ON CERTAIN TRUCKS EQUIPPED WITH JOST INTERNATIONAL JSK 37U SERIES FIFTH WHEELS, A FATIGUE CRACK CAN DEVELOP IN THE BRACKET PIN WELD UNDER CERTAIN LOADING CONDITIONS.
Risk. IF LEFT UNDETECTED OR CORRECTED IT COULD LEAD TO THE SEPARATION OF THE FIFTH WHEEL TOP PLATE FROM ITS MOUNTING STRUCTURE, POSSIBLY RESULTING IN A CRASH.
Remedy. DEALERS WILL REPLACE THE BRACKET PINS AND REPAIR INSTRUCTIONS FREE OF CHARGE. PETERBILT'S OWNER NOTIFICATION BEGAN JUNE 20, 2003. KENWORTH'S OWNER NOTIFICATION BEGAN JUNE 12, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PETERBILT AT 940-591-4201 OR KENWORTH 425-828-5440.
Exterior Lighting03V045000
Filed Feb 13, 20039,890 vehiclesPaccar Incorporated
Defect. CERTAIN TRUCKS EQUIPPED WITH TRAILER CONNECTIONS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARDS (FMVSS) NO. 121, "AIR BRAKE SYSTEMS," AND NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE SUPPLIER REMOVED A RUBBER GROMMET FROM THE TRAILER LIGHT LINE CONNECTOR. THE VEHICLES ARE EXPERIENCING CORROSION AT THE 7-WAY TRAILER CONNECTION. THIS CAUSES INTERMITTENT FLASHING/FLICKERING OF THE TRAILER LIGHTS.
Risk. THIS COULD CAUSE AN ELECTRICAL SHORT AND/OR POSSIBLE FIRE HAZARD.
Remedy. DEALERS WILL INSTALL THE MISSING GROMMET ON ALL AFFECTED CHASSIS. IF A CONNECTOR IS FOUND DEFECTIVE, IT WILL BE REPLACED WITH A NEW CONNECTOR. OWNER NOTIFICATION IS BEGAN ON MARCH 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT KENWORTH AT 1-425-828-5440.
What owners reported
Newest filings
Tires
Filed Dec 21, 2009712,026 milesMI
I BROUGHT A SET OF COOPER STEER TIRES FOR MY SEMI TRUCK FROM A FLYING J IN BLACK RIVER FALLS WI. THE TIRES SHORTLY AFTER STARTED WEARING UNEVENLY, CUPPING BADLY AND SEEM TO BE FALLING APART. THIS BEGAN AFTER APPROXIMATELY 30K MILES, I TRIED EFFORTLESSLY TO CONTACT COOPER TO INFORM OF THE DEFECTS AND ISSUES AND WAS BLOWN OFF. I CONTACTED THE FLYING J I PURCHASED THEM FROM AND WAS TOLD THEY WERE RECALLED AND THAT COOPER HAD COME AND TAKEN THE TIRES FROM THE STORE AND THAT NEITHER THE FLYING J OR COOPER TIRE HAD ANY INTENTION OR THOUGHT ABOUT CONTACTING THE PURCHASERS OF THESE TIRES. AFTER I SPOKE TO SOMEONE IN THERE CORPORATE OFFICE THEY WERE NOT RECALLED TIRES THEY WERE SIMPLY JUST KNOWN "FOR PROBLEMS" AND THEY REFUSED TO EXPLAIN WHY NO ONE WAS CONTACTED. I WAS THEN TOLD THAT THEY WOULD GIVE ME 75% CREDIT FOR THE TIRES THAT THEY KNEW HAD SAFETY ISSUES AND WOULD BE GIVEN A NATIONAL DISCOUNT I AGREED AND ASSUMED I WOULD FOLLOW UP EVEN MORE SO WITH COOPER. WHEN I CONTACTED COOPER AGAIN VIA EMAIL AND EXPLAINED THIS TO THEM AGAIN I WAS TOLD THAT THEY DON'T WARRANTY SAFETY AND THAT I WOULD HAVE TO CONTACT A DEALER FOR FURTHER INFORMATION. THESE TIRES ARE A MAJOR SAFETY RISK TO THE GENERAL PUBLIC AND AFTER I WAS TOLD BY THE FLYING J PERSONNEL IN THERE CORPORATE OFFICE THAT THESE ARE THE 13TH SET OF STEER TIRES JUST FROM THAT LOCATION ALONE THAT THEY HAVE HAD TO REPLACE DUE TO THE SAME DEFECTS I THINK THAT WARRANTS SOMEONE DOING OR SAYING SOMETHING!!!!! THINK HOW MANY ACCIDENTS THESE
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 1, 2003. Source: NHTSA Office of Defects Investigation.